Thanks Ruslan/Stuart,
I haven't given your query a shot but I believe i've found a solution that
was already developed by Fran F. :
http://requesttracker.wikia.com/wiki/TimeWorkedReport
Thanks all!
Regards,
tar
On Wed, Jan 5, 2011 at 4:13 PM, Ruslan Zakirov wrote:
> Hi,
>
> SELECT SUM(TimeWor
Sorry, but your test was not successful.
j/k :)
tar
On Mon, Jan 10, 2011 at 11:44 AM, Anna Milovanova wrote:
> test
Hi, I'm just wondering where is the logic stored for when a user
replies to an email that was generated by RT.
How does RT know that particular comment replied via email
goes to a particular ticket number?
Where is that logic stored and is it modifiable? Thanks!
Andy
--
RT Training in Seattle
Hi,
I got a system dashboard that is setup. And the user use to be subscribed
to the dashboards to get reports daily.
It appears the user is still receiving emails from the reports. How can
i remove the user from the system dashboard reporting?
thanks,
andy
--
RT Training in Seattle, June 19-
er and then login as that user. :-\
Thanks for you help!
andy
On Tue, May 21, 2013 at 4:21 PM, Thomas Sibley wrote:
> On 05/21/2013 11:13 AM, Andy Lee wrote:
> > I got a system dashboard that is setup. And the user use to be subscribed
> > to the dashboards to get reports daily.
&