Re: [rt-users] time worked - within a certain time period

Thanks Ruslan/Stuart, I haven't given your query a shot but I believe i've found a solution that was already developed by Fran F. : http://requesttracker.wikia.com/wiki/TimeWorkedReport Thanks all! Regards, tar On Wed, Jan 5, 2011 at 4:13 PM, Ruslan Zakirov wrote: > Hi, > > SELECT SUM(TimeWor

Re: [rt-users] test

Sorry, but your test was not successful. j/k :) tar On Mon, Jan 10, 2011 at 11:44 AM, Anna Milovanova wrote: > test

[rt-users] logic of email transaction on RT

Hi, I'm just wondering where is the logic stored for when a user replies to an email that was generated by RT. How does RT know that particular comment replied via email goes to a particular ticket number? Where is that logic stored and is it modifiable? Thanks! Andy -- RT Training in Seattle

[rt-users] unsubscribed from dashboard for a user who has left

Hi, I got a system dashboard that is setup. And the user use to be subscribed to the dashboards to get reports daily. It appears the user is still receiving emails from the reports. How can i remove the user from the system dashboard reporting? thanks, andy -- RT Training in Seattle, June 19-

Re: [rt-users] unsubscribed from dashboard for a user who has left

er and then login as that user. :-\ Thanks for you help! andy On Tue, May 21, 2013 at 4:21 PM, Thomas Sibley wrote: > On 05/21/2013 11:13 AM, Andy Lee wrote: > > I got a system dashboard that is setup. And the user use to be subscribed > > to the dashboards to get reports daily. &