[rt-users] rt 3.8.1: Graphical charts are not available. error

2008-10-24 Thread Janet Houser
Hi folks, I hope this is the right list to submit my quesstion. Sorry in advance if it isn't. I upgraded to rt 3.8.1 last month and when I try to plot (bar or pie) the output of ticket searches I get the error "Graphical charts are not available". I looked in the archives and saw the followin

Re: [rt-users] rt 3.8.1: Graphical charts are not available. error

2008-10-24 Thread Janet Houser
Barnes > Sent: Friday, October 24, 2008 10:59 AM > To: Janet Houser > Cc: RT-Users@lists.bestpractical.com > Subject: Re: [rt-users] rt 3.8.1: Graphical charts are not available. error > > I would try reinstalling GD::Graph from CPAN (forcing if necessary). > Perhaps the RT upg

Re: [rt-users] rt 3.8.1: Graphical charts are not available. error

2008-10-24 Thread Janet Houser
gt; SiteConfig (except the last line).. it can only help. Give it a shot, > restart apache and tell me how it goes. > > -Original Message- > From: Janet Houser [mailto:[EMAIL PROTECTED] > Sent: Friday, October 24, 2008 11:27 AM > To: Eli Altman > Cc: Drew Barnes; RT-Users@

[rt-users] rt 3.8.1: Font and spacing issues in ticket history section issue

2008-12-08 Thread Janet Houser
Hi folks, When my users add comments while logged into rt (3.8.1), the font is very large and the lines are double spaced. When you reply to rt tickets via a mailer, this doesn't happen. I've googled but haven't found a setting in the RT_SiteConfig file that fixes this. Has anyone else seen t