Looking for an appropriate way to get the following behaviour, being
stymied by the
return unless $Queue->CurrentUserHasRight('SeeQueue');
line.
Basically: we have teams here. We're using RT predominantly internally
to manage inter-team requests (to stop them getting dropped on the
floor).
Jan,
My understanding of the "SeeQueue" and "CreateTicket" rights are that
they are related/coupled when creating ticket via WebUI. It's the same
thing as granting "CreateTicket" globally but also needing the
email/correspondence address of any queue you want to create a ticket in
using sel
In more versions of RT 3.6.x (all?) you can customizer per-user what
queues show up under Quick Search. This would be much better than
trying to monkey with rights.
On 11/30/07, Jan Grant <[EMAIL PROTECTED]> wrote:
> Looking for an appropriate way to get the following behaviour, being
> stymied by
On Fri, 30 Nov 2007, Kenneth Crocker wrote:
> Jan,
>
>
> My understanding of the "SeeQueue" and "CreateTicket" rights are that
> they are related/coupled when creating ticket via WebUI. It's the same thing
> as granting "CreateTicket" globally but also needing the email/correspondence
> ad
