Hi,
I am new to the RT lists as well as new to the administration of the RT
product. My company has used RT for many years but was maintained by
another admin.
I have been asked to upgrade our RT system from version 3.8.1 running on
CentOS 5.9 to version 4.2.3 running on CentOS 6.5. Since
On Sat, Apr 19, 2014 at 12:58:23AM -0500, Lists wrote:
>
> 1. Build new server with new OS and newer version of Perl, Apache,
> mySQL and latest version of RT and then try to migrate or copy over our
> customizations and databases.
This is what we do during a Best Practical upgrade.
You import
