Role : Genesys Developer Work Location : Sunnyvale, CA Duration : Long term
Mandatory Technical / Functional Skills • Experience with Genesys Customer Interaction Management (CIM) platform • Experience with Genesys Multimedia components: Web API server, Interaction server, UCS, Chat server etc. • Experience with Genesys Multimedia Chat, E-Mail with end-to-end call flow and deployment • Knowledge of Business Process/Interaction workflow & Genesys routing strategies for Multimedia • Knowledge of Content Analysis, Screening, Knowledge Management with Genesys Classification Server • Knowledge of Web API server and APIs • Knowledge of Web Media/Open Media platform SDK Roles and responsibility • Responsible for Multimedia applications design • Responsible for developing Chat, Email & Other Multimedia solutions • Work with the development & support teams throughout the SDLC • Evaluate new processes, technologies, features, and products • Lead or participate in Proof-of-Concept projects • Stay current with emerging industry trends • Ability to take initiative and ownership on tasks • Ability to troubleshoot and debug multimedia issues • Good written and oral communication • Explain complex design items through documents and white-board sessions Thanks & Regards Tirth Patel SysMind LLC 38 Washington Road, Princeton Junction, NJ: 08550 Desk:609-897-9670 *2181 Email : tpa...@sysmind.com Linkedin : www.linkedin.com/pub/tirth-p/74/67/157/ Fax: (302)-269-7171 Help! Preserve trees. Please don't print this e-mail unless you really need to. -- -- *************************************************************************************** For all SAP related tutorials,Articles,Faqs,Tips www.sapbrainsonline.com **************************************************************************************** You received this message because you are subscribed to the Google Groups "sapbrains" group. To post to this group, send email to sapbrains@googlegroups.com To unsubscribe from this group, send email to sapbrains-unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/sapbrains?hl=en --- You received this message because you are subscribed to the Google Groups "sapbrains" group. To unsubscribe from this group and stop receiving emails from it, send an email to sapbrains+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.