Please test latest mainline kernel:
https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.2-rc5/
If the issue persists, please file an upstream bug at
https://bugs.freedesktop.org/
Product: DRI
Component: DRM/intel
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Thanks for those logs. They show the problem happening immediately, as
soon as 2.5 seconds after the kernel starts.
This bug is now assigned to the kernel ('linux' component). I believe
this is a kernel bug, if not a hardware fault.
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** Attachment added: "journalctl -b0 from successful screen activation"
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1830792/+attachment/5270412/+files/journal.txt
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This time I turned off the displayed, unplugged it, then left it
unplugged while I rebooted. After rebooting and logging in, I turned on
the display and plugged it in. Attached is the dmesg from this boot.
** Attachment added: "dmesg from functional boot"
https://bugs.launchpad.net/ubuntu/+sou
Thanks. You seem to have a few different crashes in the i915 kernel
driver still :(
I wonder if they are unique to your CPU/GPU generation or something else
about this machine is unusual...
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
** Changed in: mutter (Ubuntu)
This is still 100% reproducible. I have attached the dmesg below.
** Attachment added: "dmesg from 2019/06/06"
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1830792/+attachment/5269157/+files/dmesg.txt
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... then if the new kernel log continues to show similar errors we will
have at least narrowed this bug down to the kernel (or a
hardware/connection fault).
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Thanks for your efforts.
If you feel you have checked the connections thoroughly then the next
step is to wait until the problem happens again and then run:
dmesg > newdmesg.txt
and send us the file 'newdmesg.txt'.
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I did plug/unplug the monitor because if I do that enough times is
generally resolves the problem until the next time I reboot. It has not
done so this time. I also tried a new cable, but that does not fix the
problem either.
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Thanks. Your new kernel log shows different crashes in the i915 kernel
driver when using Wayland. In particular, the kernel driver seems to
think the monitor has been unplugged/replugged:
[2.606884] drm_fb_helper_hotplug_event.part.38+0x97/0xc0 [drm_kms_helper]
[2.606887] drm_fb_helper_h
It seems unlikely to be a cable or signal problem since I can eventually
coax it into working, and it continues working until I reboot. If it
were a cable problem or something about the signal I would have to
physically modify the connection to create and/or correct the problem.
Since the mere act
** Attachment added: "output of journalctl -b0 > journal.txt (on Wayland)"
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1830792/+attachment/5267691/+files/journal.txt
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** Attachment added: "output of xrandr > xrandr.txt (on Wayland)"
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1830792/+attachment/5267692/+files/xrandr.txt
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I tried that and it didn't fix the problem. I am attaching the output of
some of those files again for further data.
** Attachment added: "dmesg output ( on Wayland)"
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1830792/+attachment/5267690/+files/dmesg.txt
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