We are closing this bug report because it lacks the information we need
to investigate the problem, as described in the previous comments.
Please reopen it if you can give us the missing information, and don't
hesitate to submit bug reports in the future. To reopen the bug report
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Thank for your report.
Can you see here to try to solve your problem:
https://wiki.ubuntu.com/DebuggingSoundProblems
Can you give the result of:
uname -a
cat /proc/asound/cards
dmesg > dmesg.log
sudo lspci -vvnn > lspci-vvnn.log
** Changed in: linux (Ubuntu)
Sourcepackagename: None => linux