Re: [Veritas-bu] The *NEW* support site

2006-11-15 Thread Ron Greenwood
Okay all… I have a received a few “inquiries” on the new web site and most of what I’m getting isn’t good. I’ve also read through most of the entries here, and I’m also not getting warm fuzzies on the site..   So here’s what I would like to ask of you..  I have the ear of the folks in cha

Re: [Veritas-bu] The *NEW* support site

2006-11-15 Thread Jim Peppas
* support site   http://www.commvault.com/backup_and_recovery.asp ???   -Jonathan   From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Greenberg, Katherine A Sent: Tuesday, November 14, 2006 9:45 AM To: veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] The *NEW

Re: [Veritas-bu] The *NEW* support site

2006-11-14 Thread Nardello, John
ROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Wayne T Smith Sent: Tuesday, November 14, 2006 12:34 PM To: veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] The *NEW* support site I wasn't too fond of the old Veritas site, but the Symantec NetBackup site is way beyond functional.

Re: [Veritas-bu] The *NEW* support site

2006-11-14 Thread Wayne T Smith
I wasn't too fond of the old Veritas site, but the Symantec NetBackup site is way beyond functional. If customers don't demand better than the v6.0 debacle and this dysfunctional support site, why should Symantec change? Grinding salt into the wound, "Veritas" sent me their monthly URL to the

Re: [Veritas-bu] The *NEW* support site

2006-11-14 Thread Greenberg, Katherine A
@mailman.eng.auburn.eduSubject: [Veritas-bu] The *NEW* support site   OK, So, is it just me or does the latest re-design of the support site suck more than any previous BAD incarnation of the support site?   Anyone know of a backdoor to get into the OLD support.veritas.com site? Or are we seriously now going to be

Re: [Veritas-bu] The *NEW* support site

2006-11-14 Thread smpt
n.eng.auburn.edu Subject: [Veritas-bu] The *NEW* support site   OK, So, is it just me or does the latest re-design of the support site suck more than any previous BAD incarnation of the support site?   Anyone know of a backdoor to get into the OLD support.veritas.com site? Or are we seriousl

Re: [Veritas-bu] The *NEW* support site

2006-11-14 Thread Martin, Jonathan \(Contractor\)
http://www.commvault.com/backup_and_recovery.asp ???   -Jonathan From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Greenberg, Katherine ASent: Tuesday, November 14, 2006 9:45 AMTo: veritas-bu@mailman.eng.auburn.eduSubject: Re: [Veritas-bu] The *NEW* support site Well, since

Re: [Veritas-bu] The *NEW* support site

2006-11-14 Thread smpt
http://support.veritas.com/menu_ddProduct_NBUESVR.htm If you are fast enough   From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Greenberg, Katherine A Sent: Monday, November 13, 2006 10:46 PM To: veritas-bu@mailman.eng.auburn.edu Subject: [Veritas-bu] The *NEW

Re: [Veritas-bu] The *NEW* support site

2006-11-14 Thread Jim Peppas
ubject: Re: [Veritas-bu] The *NEW* support site   Kate Well had a quick glance, and yes its pants !!!   Dont be mad though :-(   Regards Simon Weaver 3rd Line Technical Support Windows Domain Administrator EADS Astrium Limited, B23AA IM (DCS) Anchorage Road, Portsmouth, PO3

Re: [Veritas-bu] The *NEW* support site

2006-11-13 Thread WEAVER, Simon
Message-From: Greenberg, Katherine A [mailto:[EMAIL PROTECTED] Sent: 13 November 2006 20:46To: veritas-bu@mailman.eng.auburn.eduSubject: [Veritas-bu] The *NEW* support site OK, So, is it just me or does the latest re-design of the support site suck more than any previous BAD

Re: [Veritas-bu] The *NEW* support site

2006-11-13 Thread Michael Anderson
01 PM Subject: Re: [Veritas-bu] The *NEW* support site On 11/13/2006 2:45 PM, Greenberg, Katherine A wrote: > OK, So, is it just me or does the latest re-design of the support site > suck more than any previous BAD incarnation of the support site? It really, really sucks. The search

Re: [Veritas-bu] The *NEW* support site

2006-11-13 Thread Scott Jacobson
Hi Kate, Yes, it is the worst approach in search design there is! Lets you and I have con call with Ron Greenwood and the new SLC Sales Rep sometime next week. Scott J. >>> "Greenberg, Katherine A" <[EMAIL PROTECTED]> 11/13/2006 1:45 PM >>> OK, So, is it just me or does the latest re-design of

Re: [Veritas-bu] The *NEW* support site

2006-11-13 Thread Ed Wilts
On 11/13/2006 2:45 PM, Greenberg, Katherine A wrote: > OK, So, is it just me or does the latest re-design of the support site > suck more than any previous BAD incarnation of the support site? It really, really sucks. The search engine is now as bad as HP's (and believe or not, the HP support f

[Veritas-bu] The *NEW* support site

2006-11-13 Thread Greenberg, Katherine A
OK, So, is it just me or does the latest re-design of the support site suck more than any previous BAD incarnation of the support site?   Anyone know of a backdoor to get into the OLD support.veritas.com site? Or are we seriously now going to be forced into the Symantec model --- fi