Re: 4D Server - Not letting go of users

2017-03-17 Thread Dave Nasralla via 4D_Tech
I'm on version 15.4 and am seeing what I call "ghost sessions". It's a
logon where you see in the users section of the server admin where the
4D username is blank. It's the kind of thing you see where someone has
called up the logon screen, but has not logged in.

I'll see other entries where the same machine name and ip address
where the user actually is logged on. These ghost users can not be
dropped and do take up a license. This is also the network layer.

Anyone else see this on occasion?

dave

On Thu, Mar 16, 2017 at 1:32 PM, Randy Engle via 4D_Tech
<4d_tech@lists.4d.com> wrote:
> Hi Lahav,
>
> Thanks for the note.
> I'm pretty sure we are using the legacy network layer
> But I'll check.
>
> Thanks
>
> Randy Engle
> XC2 Software LLC
>
>
> -Original Message-
> From: 4D_Tech [mailto:4d_tech-boun...@lists.4d.com] On Behalf Of lists via 
> 4D_Tech
> Sent: Thursday, March 16, 2017 12:30 PM
> To: Randy Engle via 4D_Tech <4d_tech@lists.4d.com>
> Cc: lists 
> Subject: RE: 4D Server - Not letting go of users
>
> Hi Randy,
>
> I see this quite a bit, and it has something to do with the new network 
> layer.  I have reported it to tech support, but never really saw the issues 
> resolved.
>
> The problem goes away if I use the legacy network layer.
>
> Cheers,
>
> Lahav
>
>
>
> **
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RE: 4D Server - Not letting go of users

2017-03-16 Thread Randy Engle via 4D_Tech
Hi Lahav,

Thanks for the note.
I'm pretty sure we are using the legacy network layer
But I'll check.

Thanks

Randy Engle
XC2 Software LLC


-Original Message-
From: 4D_Tech [mailto:4d_tech-boun...@lists.4d.com] On Behalf Of lists via 
4D_Tech
Sent: Thursday, March 16, 2017 12:30 PM
To: Randy Engle via 4D_Tech <4d_tech@lists.4d.com>
Cc: lists 
Subject: RE: 4D Server - Not letting go of users

Hi Randy,

I see this quite a bit, and it has something to do with the new network layer.  
I have reported it to tech support, but never really saw the issues resolved.

The problem goes away if I use the legacy network layer.

Cheers,

Lahav



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RE: 4D Server - Not letting go of users

2017-03-16 Thread lists via 4D_Tech
Hi Randy,

I see this quite a bit, and it has something to do with the new network layer.  
I have reported it to tech support, but never really saw the issues resolved.

The problem goes away if I use the legacy network layer.

Cheers,

Lahav

-Original Message-
From: 4D_Tech [mailto:4d_tech-boun...@lists.4d.com] On Behalf Of Randy Engle 
via 4D_Tech
Sent: March 16, 2017 1:25 PM
To: '4D iNug Technical' <4d_tech@lists.4d.com>
Cc: Randy Engle <4d.l...@xc2.us>; bob.mil...@parker.com
Subject: RE: 4D Server - Not letting go of users

Bob,

Yes!
This is what I'm referring to.

How come, why for?
What can we do?  
Anybody got an idea?

Thanks

Randy Engle
XC2 Software LLC


-Original Message-
From: 4D_Tech [mailto:4d_tech-boun...@lists.4d.com] On Behalf Of bob.miller--- 
via 4D_Tech
Sent: Thursday, March 16, 2017 12:05 PM
To: 4d_tech@lists.4d.com
Cc: bob.mil...@parker.com
Subject: Re: 4D Server - Not letting go of users

RE> If a client/user does a force quit (i.e. Task Manager)

Just yesterday I had a problem where we had some 'license count exceeded' 
messages - very rare - and I noticed that we had people who were logged in for 
days.  Some had force-quit and others had simply closed their remote desktop 
sessions, but 4D Server never released them.  This is with Windows v15r4.


Bob Miller
Chomerics, a division of Parker Hannifin Corporation




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RE: 4D Server - Not letting go of users

2017-03-16 Thread Randy Engle via 4D_Tech
Bob,

Yes!
This is what I'm referring to.

How come, why for?
What can we do?  
Anybody got an idea?

Thanks

Randy Engle
XC2 Software LLC


-Original Message-
From: 4D_Tech [mailto:4d_tech-boun...@lists.4d.com] On Behalf Of bob.miller--- 
via 4D_Tech
Sent: Thursday, March 16, 2017 12:05 PM
To: 4d_tech@lists.4d.com
Cc: bob.mil...@parker.com
Subject: Re: 4D Server - Not letting go of users

RE> If a client/user does a force quit (i.e. Task Manager)

Just yesterday I had a problem where we had some 'license count exceeded' 
messages - very rare - and I noticed that we had people who were logged in for 
days.  Some had force-quit and others had simply closed their remote desktop 
sessions, but 4D Server never released them.  This is with Windows v15r4.


Bob Miller
Chomerics, a division of Parker Hannifin Corporation




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Re: 4D Server - Not letting go of users

2017-03-16 Thread bob.miller--- via 4D_Tech
RE> If a client/user does a force quit (i.e. Task Manager)

Just yesterday I had a problem where we had some 'license count exceeded' 
messages - very rare - and I noticed that we had people who were logged in 
for days.  Some had force-quit and others had simply closed their remote 
desktop sessions, but 4D Server never released them.  This is with Windows 
v15r4.


Bob Miller
Chomerics, a division of Parker Hannifin Corporation




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Re: 4D Server - Not letting go of users

2017-03-16 Thread Charles Miller via 4D_Tech
On Thu, Mar 16, 2017 at 1:27 PM, Randy Engle via 4D_Tech <
4d_tech@lists.4d.com> wrote:

> If a client/user does a force quit (i.e. Task Manager),
> Their user account on 4D Server persists, and takes up a license.
> I used to think that these would fall off in a short amount of time, but I
> found some that were 2-3 days old.
>
> Of course, if server is restarted, all is fine.
>
> This is Windows Server 2012
> 4D Server 15.3
>
> (Maybe 15.4 fixes this, I haven't checked.)
>
> Anybody else experience this?
>
> Thanks
>
> Randy Engle
> XC2 Software LLC
>

I think it depends upon setting on server re client time outs if you have
unlimited they may never drop off. You could kill the user

Regards
Chuck


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4D Server - Not letting go of users

2017-03-16 Thread Randy Engle via 4D_Tech
If a client/user does a force quit (i.e. Task Manager),
Their user account on 4D Server persists, and takes up a license.
I used to think that these would fall off in a short amount of time, but I 
found some that were 2-3 days old.

Of course, if server is restarted, all is fine.

This is Windows Server 2012
4D Server 15.3

(Maybe 15.4 fixes this, I haven't checked.)

Anybody else experience this?

Thanks

Randy Engle
XC2 Software LLC



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