Re: What's it take to get access to the Super Reports forum?

2016-10-21 Thread Alberto Bachler
This is not my experience.
Philippe and his team are always been very good at supporting their plugins.

> El 20-10-2016, a las 01:12, Kirk Brooks  escribió:
> 
> They don't seem very keen on customer service.
> 
> On Wed, Oct 19, 2016 at 6:18 PM, Chuck Miller <
> cjmil...@informed-solutions.com> wrote:
> 
>> Same as ALP now e-node.net.
>> 
>> Regards
>> 
>> Chuck
>> 
>> 
>> Chuck Miller Voice: (617) 739-0306
>> Informed Solutions, Inc. Fax: (617) 232-1064
>> mailto:cjmillerinformed-solutions.com
>> Brookline, MA 02446 USA Registered 4D Developer
>>   Providers of 4D and Sybase connectivity
>>  http://www.informed-solutions.com
>> 
>> 
>> 
>> 
>>> On Oct 19, 2016, at 9:14 PM, Kirk Brooks  wrote:
>>> 
>>> Hi guys,
>>> Can any SR users give me some insight into how to get support? I've got a
>>> project that uses SR and would like to get help.
>>> 
>>> --
>>> Kirk Brooks
>>> San Francisco, CA
>>> ===
>>> **
>>> 4D Internet Users Group (4D iNUG)
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>> 
>> **
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> 
> 
> 
> 
> -- 
> Kirk Brooks
> San Francisco, CA
> ===
> **
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Re: What's it take to get access to the Super Reports forum?

2016-10-20 Thread Alan Chan
Same here. We made a feature request on ALP and got replied in few hours and a 
new beta version in just a few days.

No, they didn't request us to create a demo first. Oops.. I can't believe I 
said that:-)

Alan Chan

4D iNug Technical <4d_tech@lists.4d.com> writes:
>With PrintList Pro, I sent in a request for a feature that would allow us
>to use PrintList Pro to do break level processing of arrays. They didn't
>add that feature overnight but they did roll it out in a subsequent
>version.

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RE: What's it take to get access to the Super Reports forum?

2016-10-20 Thread Dennis, Neil
> They don't seem very keen on customer service.

I have totally the opposite view... I have always found them to be very 
responsive and very helpful. I wish all vendors were so helpful.

Neil





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Re: What's it take to get access to the Super Reports forum?

2016-10-20 Thread Chuck Miller
You must remember time zone differences as the are in Europe. I have always had 
reasonable service from them. If they were in same time zone. I am sure it 
would be excellent
Regards
Chuck

 Chuck Miller Voice: (617) 739-0306
 Informed Solutions, Inc. Fax: (617) 232-1064   
mailto:cjmillerinformed-solutions.com 
 Brookline, MA 02446 USA Registered 4D Developer
   Providers of 4D and Sybase connectivity
  http://www.informed-solutions.com  



> On Oct 20, 2016, at 12:12 AM, Kirk Brooks  wrote:
> 
> They don't seem very keen on customer service.

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Re: What's it take to get access to the Super Reports forum?

2016-10-20 Thread Philippe Ganter
Hi Kirk,

What is the problem?

We have no request from you on record.

Best regards,
-- 
Phil
forums.e-node.net


> On 20 Oct 2016, at 06:12, Kirk Brooks  wrote:
> 
> They don't seem very keen on customer service.
> 
> On Wed, Oct 19, 2016 at 6:18 PM, Chuck Miller <
> cjmil...@informed-solutions.com> wrote:
> 
>> Same as ALP now e-node.net.
>> 
>> Regards
>> 
>> Chuck
>> 
>> 
>> Chuck Miller Voice: (617) 739-0306
>> Informed Solutions, Inc. Fax: (617) 232-1064
>> mailto:cjmillerinformed-solutions.com
>> Brookline, MA 02446 USA Registered 4D Developer
>>   Providers of 4D and Sybase connectivity
>>  http://www.informed-solutions.com
>> 
>> 
>> 
>> 
>>> On Oct 19, 2016, at 9:14 PM, Kirk Brooks  wrote:
>>> 
>>> Hi guys,
>>> Can any SR users give me some insight into how to get support? I've got a
>>> project that uses SR and would like to get help.
>>> 
>>> --
>>> Kirk Brooks
>>> San Francisco, CA


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Re: What's it take to get access to the Super Reports forum?

2016-10-19 Thread Kirk Brooks
They don't seem very keen on customer service.

On Wed, Oct 19, 2016 at 6:18 PM, Chuck Miller <
cjmil...@informed-solutions.com> wrote:

> Same as ALP now e-node.net.
>
> Regards
>
> Chuck
> 
> 
>  Chuck Miller Voice: (617) 739-0306
>  Informed Solutions, Inc. Fax: (617) 232-1064
> mailto:cjmillerinformed-solutions.com
>  Brookline, MA 02446 USA Registered 4D Developer
>Providers of 4D and Sybase connectivity
>   http://www.informed-solutions.com
> 
> 
>
>
> > On Oct 19, 2016, at 9:14 PM, Kirk Brooks  wrote:
> >
> > Hi guys,
> > Can any SR users give me some insight into how to get support? I've got a
> > project that uses SR and would like to get help.
> >
> > --
> > Kirk Brooks
> > San Francisco, CA
> > ===
> > **
> > 4D Internet Users Group (4D iNUG)
> > FAQ:  http://lists.4d.com/faqnug.html
> > Archive:  http://lists.4d.com/archives.html
> > Options: http://lists.4d.com/mailman/options/4d_tech
> > Unsub:  mailto:4d_tech-unsubscr...@lists.4d.com
> > **
>
> **
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-- 
Kirk Brooks
San Francisco, CA
===
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Re: What's it take to get access to the Super Reports forum?

2016-10-19 Thread Chuck Miller
Same as ALP now e-node.net. 

Regards

Chuck

 Chuck Miller Voice: (617) 739-0306
 Informed Solutions, Inc. Fax: (617) 232-1064   
mailto:cjmillerinformed-solutions.com 
 Brookline, MA 02446 USA Registered 4D Developer
   Providers of 4D and Sybase connectivity
  http://www.informed-solutions.com  



> On Oct 19, 2016, at 9:14 PM, Kirk Brooks  wrote:
> 
> Hi guys,
> Can any SR users give me some insight into how to get support? I've got a
> project that uses SR and would like to get help.
> 
> -- 
> Kirk Brooks
> San Francisco, CA
> ===
> **
> 4D Internet Users Group (4D iNUG)
> FAQ:  http://lists.4d.com/faqnug.html
> Archive:  http://lists.4d.com/archives.html
> Options: http://lists.4d.com/mailman/options/4d_tech
> Unsub:  mailto:4d_tech-unsubscr...@lists.4d.com
> **

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