Dear List

Updated information on the captioned subject on IBA website
https://www.iba.org.in/

Date: 26.09.2023

Feedback on ‘Accessibility Standards and Guidelines for Banking Sector’

Indian  Banks’  Association  invites  feedback  from  the  public  on  the
 draft  Accessibility Standards and Guidelines for Banking Sector.

The Department of Empowerment of Persons with Disabilities has advised the
Ministries / Departments  to  prepare  and  finalize  the  accessibilities
 standards  in  respect  of  the  facilities and services accessible  to
persons with disabilities pertaining to their respective sector after
stakeholder consultation. Accordingly, DFS  has mandated IBA to formulate
Guidelines for Customers with Special needs and Persons  with Disabilities
with respect to Banking Sector and for conducting the stakeholder
consultation.

The draft guideline compiled on ‘Accessibility Standards and Guidelines for
Banking Sector’ for differently abled customers is displayed for the public
opinion.

The  feedback  on  the  Draft  guidelines  were  earlier  obtained  from
 the  Public  with  timeline upto  11.09.2023.  However,  with  a  view  to
 obtain  diverse  feedback  it  has  been  decided  to extend the feedback
till 20.10.2023.The feedback may be sent tovp.r...@iba.org.in.

Feedback already  submitted  in  response  to  the  earlier  NOTICE need
 not be resubmitted.

Please refer to the website of IBA for the details. It is the same old
draft of a total 12 pages.

Regards,
Prashant Naik

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