Date:20/07/2006 URL: 
http://www.thehindu.com/thehindu/mp/2006/07/20/stories/2006072001500400.htm
Metro Plus
Kochi

Thus far and no farther?

Wikipedia's protected pages are closed to all editing and semi-protected pages 
are open only to registered users. What does this bode for cyber democracy?

PHOTO: BHAGYA PRAKASH K.

SUCCESS STORYAlmost everyone with a Net connection refers to Wikipedia.

It must be hard being Jimmy Wales. After all, Wikipedia, the hugely successful 
online encyclopaedia he founded just can't seem to please its critics. For
many months now, the website has been savagely attacked for lacking accuracy 
and reliability, with more than a handful of entries sporting incorrect, 
sometimes
even malicious misinformation.

The most famous case involved an entry on retired journalist John Seigenthaler, 
which at one point claimed he was suspected of being involved in the 
assassinations
of both John and Robert Kennedy. Wales, and the thousand or so volunteers who 
help administer the site, responded in just the manner one would expect.
They went about setting formal rules in place. These included formal bans on 
vandals defacing particular pages, along with protecting or semi-protecting
pages that have been vandalised or are in the middle of an edit war. While a 
protected page is closed to all editing, semi-protected pages are open to
users who have registered with the site for at least four days. The objective, 
explains Wales, is to go beyond the issue of just vandalism and look at
increasing the reliability of the website. "Vandalism is a minor issue. Most 
vandalism is corrected within moments. A bigger issue is thinking seriously
about editorial quality over time. We seek to be better than Britannica." 
Predictably, this has opened another can of worms.

As anyone who follows popular blog circles or is a fan of Wikipedia has seen, 
all and sundry have now gathered online to bemoan what they call the end of
one of the most interesting experiments in online democracy. Although Wales has 
taken pains to clarify that the proposed rules seek to formalise protective
measures that are already in place and thus soften the controls, 
techno-bloggers such as Nicholas Carr have made alarmist statements such as: 
"Wikipedia
is dead." Commenting on the formalisation of rules recently announced by 
Wikipedia, he says on his blog: "It (Wikipedia) died the way the pure products
of idealism always do, slowly and quietly and largely in secret, through the 
corrosive process of compromise."

And he is not alone. Many others, including social scientists and media 
critics, have been quick to condemn the move. Shuddhabrata Sengupta of the Sarai
programme of the Centre for Study of Developing Society, for instance, says the 
institution of formal rules on the editing process will take away from
the democratic and open-ended process that Wikipedia is. "This move will make 
it no different from any run of the mill canonical encyclopaedia," he says.

Divided opinion

Despite the very vocal criticism (even reputed newspapers such as The New York 
Times have criticised Wikipedia) that has been lobbed at the website, an
equally significant number of users and commentators feel Wikipedia is moving 
in the right direction. Lawrence Liang, a researcher with Alternative Law
Forum, explains for instance that this move has to be looked at in the larger 
context of authority of knowledge, which he says is the biggest problem for
any form of collaborative knowledge creation such as a Wiki. "We need to be 
able to rely on the content and know that it is trustworthy. Wikipedia has
moved from a hobbyist encyclopaedia to one of the first sources of references 
on the Net." Paraphrasing the superhero movie Spiderman, he says: "With great
power comes great responsibility."

However, many feel that with the emphasis on the reliability of information, 
the focus on the process of knowledge creation is being lost. Explains 
Shuddhabrata:
"I think the interesting thing that Wikipedia encouraged in its community was 
the active exercise of a critical and sceptical attitude towards any received
form of knowledge."

This, he says, acted as a check against the excesses of subjectivity that might 
otherwise enter many entries. "Besides," he adds, "following the threads
and discussions and the Wiki history of a given entry was an education in 
itself, and often laid bare the arguments and discussions around a given entry."

At the heart of the debate is the larger issue of democracy on the Internet. 
Decisions such as Wikipedia's semi-protected pages, many feel, go against the
spirit of the Internet as the last medium for a truly free exchange of 
information. Using the Internet, they contend, involves a certain degree of 
autonomy
from the state, private corporations and strong interest groups, unlike 
traditional media.

While Wales and his team say that this is the same ideal behind the processes 
they have instituted, others feel that no such explanation is needed. Nishant
Shah, a Ph.D. student of cyber culture at the Centre for Study of Culture and 
Society, says since users do not pay and no economic transaction takes place,
consumers cannot make such demands. As for democracy, the issues between 
democracy as a mode of administration and as an ideology are being mixed up. As
a mode of administration, it is reflected in the transparency of the process. 
But it does not hold as an ideology since Wikipedia has always had a central
power controlling its functioning. The Internet, on the whole, isn't democratic 
either, he adds. "The Internet has always been niche and discriminatory.
The notion of a free and neutral space has been propagated by those with vested 
interests."

And so the debate stretches on. Meanwhile, if media reports of a flame war on 
the Wikipedia website resulting from Enron founder Kenneth Lay's death (whether
it was natural or not) are anything to go by, we might still be a long way from 
a reliable democratic experiment on the order of Wikipedia. But whether
it will be reliability or democracy that flies out the window or if the 
unlikely pair can be properly yoked together is anybody's guess.

RAKESH MEHAR


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