you should first lodge a written complaint to your circle general manager,
CGM, bsnl. if they don't listen, then you may proceed to department of
telecommunication, DOT, 15 ashoka road, sanchar bhawan, new delhi.
thanks.
- Original Message -
From: Amiyo Biswas amiyo.bis...@gmail.com
To: accessindia@accessindia.org.in
Sent: Saturday, September 24, 2011 4:14 PM
Subject: [AI] About Complaining against a BSNL Service.
Hello,
Some days back I got an offer from IndiaGames, a private service working
with BSNL. It's actually a site for online games. the web address is
http://bsnl1.indiagames.com/
The representative told me that I can listen to music and watch video
also. However, there is nothing like this. I never used it as the games
are not accessible. there is no question of song of movie.
I unsubscribed it online several times. I called them over phone. Still
they are deducting Rs.218 every month. Since I have ECS arrangement with
BSNL. the amount is being deducted automatically. I have a pdf copy of the
web page where my unsubscribing was confirmed.
I want to lodge a complain against the company so that my last two months'
payment is refunded. Please suggest what I should do.
Best regards,
Amiyo Biswas
Cell: 91-9433464329
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