Re: [AI] FW: CAPTCHHA in internet banking-alternative arrangement for blind
Sent mail and SMS, but no return call from SBI. -Original Message- From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Ramdas Shivhare Sent: Friday, December 18, 2015 3:08 PM To: AccessIndia: a list for discussing accessibility and issues concerning the disabled. Cc: vib-in...@googlegroups.com; sayeveryth...@sayeverything.org Subject: Re: [AI] FW: CAPTCHHA in internet banking-alternative arrangement for blind thanks asudani sir, I have also written to the chairman regarding this issue and I would also like to request to the others please write to the chairman regarding this issue as many as can. people can also send a sms "unhappy" to (8008202020). On 12/18/15, Asudani, Rajesh <rajeshasud...@rbi.org.in> wrote: > I have sent her the mail. > > Others may follow suit by substituting my name and signature with theirs, if > composing a suitable message is a bother. > > From: Asudani, Rajesh > Sent: Friday, December 18, 2015 1:32 PM > To: 'chair...@sbi.co.in' > Subject: CAPTCHHA in internet banking-alternative arrangement for blind > Importance: High > > Madam > > Recently SBI has introduced CAPTCHHA in its net banking. > > As a rule, the transactions are OTP based, and so appending CAPTCHHA to log > in seems one more additional layer of security to protect the customers and > the bank from frauds. > > Be it as it may, you would surely appreciate that being visual, CAPTCHHA > makes the internet banking totally inaccessible for the blind customers. > > > So, we call upon you to keep your internet banking which is one of the most > accessible products in the industry, as such, and introduce an alternative > arrangement for the blind customers. > It would also comply with WCAG2 guidelines for accessibility. > > OTP is the most suitable alternative, I think, as the mobile number of the > customer is already registered with SBI and OTP is already generated for > post log in transactions. > So, providing OTP after keying in username and password by the blind > customer would take care of accessibility. > > IRCTC, indian railway's ticket booking site is already doing authentication > by OTP in case of blind users. > > Please do take urgent and immediate steps in this directions as by keeping > blind customers out of its internet banking, SBI is violating not only their > fundamental rights but is also militating against financial inclusion. > > Hope to see results soon. > > > सादर / With thanks & Regards > राजेश आसुदानी Rajesh Asudani > सहायक महाप्रबन्धक AGM > बाजार आसूचना ईकाई MIU > भारतीय रिजर्व बैंक Reserve Bank of India > नागपुर Nagpur > > 0712 2806846 > > President > VIBEWA > Co-Moderator > VIB-India > > A-pilll = Action coupled with Positivity, Interest, Love, Logic and > laughter. > > > > Caution: The Reserve Bank of India never sends mails, SMSs or makes calls > asking for personal information such as your bank account details, > passwords, etc. It never keeps or offers funds to anyone. Please do not > respond in any manner to such offers, however official or attractive they > may look. > > Notice: This email and any files transmitted with it are confidential and > intended solely for the use of the individual or entity to whom they are > addressed. If you are not the intended recipient, any dissemination, use, > review, distribution, printing or copying of the information contained in > this e-mail message and/or attachments to it are strictly prohibited. If you > have received this email by error, please notify us by return e-mail or > telephone and immediately and permanently delete the message and any > attachments. The recipient should check this email and any attachments for > the presence of viruses. The Reserve Bank of India accepts no liability for > any damage caused by any virus transmitted by this email. > > > Register at the dedicated AccessIndia list for discussing accessibility of > mobile phones / Tabs on: > http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in > > > Search for old postings at: > http://www.mail-archive.com/accessindia@accessindia.org.in/ > > To unsubscribe send a message to > accessindia-requ...@accessindia.org.in > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, please > visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of the > person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commissi
Re: [AI] FW: CAPTCHHA in internet banking-alternative arrangement for blind
thanks asudani sir, I have also written to the chairman regarding this issue and I would also like to request to the others please write to the chairman regarding this issue as many as can. people can also send a sms "unhappy" to (8008202020). On 12/18/15, Asudani, Rajeshwrote: > I have sent her the mail. > > Others may follow suit by substituting my name and signature with theirs, if > composing a suitable message is a bother. > > From: Asudani, Rajesh > Sent: Friday, December 18, 2015 1:32 PM > To: 'chair...@sbi.co.in' > Subject: CAPTCHHA in internet banking-alternative arrangement for blind > Importance: High > > Madam > > Recently SBI has introduced CAPTCHHA in its net banking. > > As a rule, the transactions are OTP based, and so appending CAPTCHHA to log > in seems one more additional layer of security to protect the customers and > the bank from frauds. > > Be it as it may, you would surely appreciate that being visual, CAPTCHHA > makes the internet banking totally inaccessible for the blind customers. > > > So, we call upon you to keep your internet banking which is one of the most > accessible products in the industry, as such, and introduce an alternative > arrangement for the blind customers. > It would also comply with WCAG2 guidelines for accessibility. > > OTP is the most suitable alternative, I think, as the mobile number of the > customer is already registered with SBI and OTP is already generated for > post log in transactions. > So, providing OTP after keying in username and password by the blind > customer would take care of accessibility. > > IRCTC, indian railway's ticket booking site is already doing authentication > by OTP in case of blind users. > > Please do take urgent and immediate steps in this directions as by keeping > blind customers out of its internet banking, SBI is violating not only their > fundamental rights but is also militating against financial inclusion. > > Hope to see results soon. > > > सादर / With thanks & Regards > राजेश आसुदानी Rajesh Asudani > सहायक महाप्रबन्धक AGM > बाजार आसूचना ईकाई MIU > भारतीय रिजर्व बैंक Reserve Bank of India > नागपुर Nagpur > > 0712 2806846 > > President > VIBEWA > Co-Moderator > VIB-India > > A-pilll = Action coupled with Positivity, Interest, Love, Logic and > laughter. > > > > Caution: The Reserve Bank of India never sends mails, SMSs or makes calls > asking for personal information such as your bank account details, > passwords, etc. It never keeps or offers funds to anyone. Please do not > respond in any manner to such offers, however official or attractive they > may look. > > Notice: This email and any files transmitted with it are confidential and > intended solely for the use of the individual or entity to whom they are > addressed. If you are not the intended recipient, any dissemination, use, > review, distribution, printing or copying of the information contained in > this e-mail message and/or attachments to it are strictly prohibited. If you > have received this email by error, please notify us by return e-mail or > telephone and immediately and permanently delete the message and any > attachments. The recipient should check this email and any attachments for > the presence of viruses. The Reserve Bank of India accepts no liability for > any damage caused by any virus transmitted by this email. > > > Register at the dedicated AccessIndia list for discussing accessibility of > mobile phones / Tabs on: > http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in > > > Search for old postings at: > http://www.mail-archive.com/accessindia@accessindia.org.in/ > > To unsubscribe send a message to > accessindia-requ...@accessindia.org.in > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, please > visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of the > person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > -- With best regards, Ramdas shivhare, asst. Manager (prob)-State bank of Patiyala, office: 32-33, Nehru Place, Delhi 110019, email ramdas.shivh...@gmail.com, skype ID ramdas.shivhare, mobile +919968244896, Register at the dedicated AccessIndia list for discussing accessibility of mobile phones / Tabs on: http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at
Re: [AI] FW: CAPTCHHA in internet banking-alternative arrangement for blind
even I didn't get any reply yet. we can also write to the chairman on "chair...@sbi.co.in". which I already done. On 12/18/15, Sonu Golkar <sonugol...@gmail.com> wrote: > Sent mail and SMS, but no return call from SBI. > > -Original Message- > From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf > Of Ramdas Shivhare > Sent: Friday, December 18, 2015 3:08 PM > To: AccessIndia: a list for discussing accessibility and issues concerning > the disabled. > Cc: vib-in...@googlegroups.com; sayeveryth...@sayeverything.org > Subject: Re: [AI] FW: CAPTCHHA in internet banking-alternative arrangement > for blind > > thanks asudani sir, > I have also written to the chairman regarding this issue and I would > also like to request to the others please write to the chairman > regarding this issue as many as can. people can also send a sms > "unhappy" to (8008202020). > > On 12/18/15, Asudani, Rajesh <rajeshasud...@rbi.org.in> wrote: >> I have sent her the mail. >> >> Others may follow suit by substituting my name and signature with theirs, >> if >> composing a suitable message is a bother. >> >> From: Asudani, Rajesh >> Sent: Friday, December 18, 2015 1:32 PM >> To: 'chair...@sbi.co.in' >> Subject: CAPTCHHA in internet banking-alternative arrangement for blind >> Importance: High >> >> Madam >> >> Recently SBI has introduced CAPTCHHA in its net banking. >> >> As a rule, the transactions are OTP based, and so appending CAPTCHHA to >> log >> in seems one more additional layer of security to protect the customers >> and >> the bank from frauds. >> >> Be it as it may, you would surely appreciate that being visual, CAPTCHHA >> makes the internet banking totally inaccessible for the blind customers. >> >> >> So, we call upon you to keep your internet banking which is one of the >> most >> accessible products in the industry, as such, and introduce an alternative >> arrangement for the blind customers. >> It would also comply with WCAG2 guidelines for accessibility. >> >> OTP is the most suitable alternative, I think, as the mobile number of >> the >> customer is already registered with SBI and OTP is already generated for >> post log in transactions. >> So, providing OTP after keying in username and password by the blind >> customer would take care of accessibility. >> >> IRCTC, indian railway's ticket booking site is already doing >> authentication >> by OTP in case of blind users. >> >> Please do take urgent and immediate steps in this directions as by keeping >> blind customers out of its internet banking, SBI is violating not only >> their >> fundamental rights but is also militating against financial inclusion. >> >> Hope to see results soon. >> >> >> सादर / With thanks & Regards >> राजेश आसुदानी Rajesh Asudani >> सहायक महाप्रबन्धक AGM >> बाजार आसूचना ईकाई MIU >> भारतीय रिजर्व बैंक Reserve Bank of India >> नागपुर Nagpur >> >> 0712 2806846 >> >> President >> VIBEWA >> Co-Moderator >> VIB-India >> >> A-pilll = Action coupled with Positivity, Interest, Love, Logic and >> laughter. >> >> >> >> Caution: The Reserve Bank of India never sends mails, SMSs or makes calls >> asking for personal information such as your bank account details, >> passwords, etc. It never keeps or offers funds to anyone. Please do not >> respond in any manner to such offers, however official or attractive they >> may look. >> >> Notice: This email and any files transmitted with it are confidential and >> intended solely for the use of the individual or entity to whom they are >> addressed. If you are not the intended recipient, any dissemination, use, >> review, distribution, printing or copying of the information contained in >> this e-mail message and/or attachments to it are strictly prohibited. If >> you >> have received this email by error, please notify us by return e-mail or >> telephone and immediately and permanently delete the message and any >> attachments. The recipient should check this email and any attachments for >> the presence of viruses. The Reserve Bank of India accepts no liability >> for >> any damage caused by any virus transmitted by this email. >> >> >> Register at the dedicated AccessIndia list for discussing accessibility of >> mobile phones / Tabs on: >> http://mail.accessindia.org.in/mailman/listinfo/mobile.accessind