Re: [AI] RBI order on ATM card.
Thanks Rajesh for your honesty. At least you have not favoured the reputation of your institution over the violation of rights of the VI. Subramani -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Asudani, Rajesh Sent: Wednesday, May 26, 2010 10:20 AM To: accessindia@accessindia.org.in Subject: Re: [AI] RBI order on ATM card. Yes, Subramani, I have already stated that in this country rules of regulators have practically symbolic value. Though legally bound to follow them, banks hardly bother to do so except maintaining CRR etc. In inspection after inspection, our inspecting officers provide horrible reports of neglect in vital areas. Such rules pertaining to marginalized sections like VI are hardly looked into even by our inspecting officers. I know I am being treacherous to my institution and nobody would admit such things on record, but such is truth from a cynic's point of view. You can observe it for yourself, by reading all speeches about financial inclusion. Though RBI has issued circulars a couple of years back, hardly any high official mentions about disability while dwelling on financial inclusion. They do not look at inclusion of disabled yet as mainstream financial inclusion. It is perhaps, charity oriented yet. Regards Perhaps our role on this planet is not to worship God-- but to create Him. --Arthur C. Clarke (Rajesh Asudani) Assistant General Manager, Reserve Bank of India Nagpur 09420397185 O: 0712 2806676 Res: 0712 2591349 -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Subramani L Sent: Monday, May 24, 2010 8:45 PM To: accessindia@accessindia.org.in Subject: Re: [AI] RBI order on ATM card. It is absolutely preposterous when bankrs turn to us and say that they don't know anything about the RBI regulations. My question is: if I drive without a registration plate or fail to produce my license while driving and then turn to someone and say that I don't know such a rule exist, will anyone accept this? Then why should we always --ALWAYS-- take no for an answer when it comes to a mindless bank manager rejecting RBI circular, which, ironically, has come from the authority that regulates banking in this country? Is it then given that banks are used to violating rules like these regularly? Members of banking fraternity, kindly explain. Subramani -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Rohiet A. Patil Sent: Monday, May 24, 2010 8:26 PM To: accessindia@accessindia.org.in Subject: Re: [AI] RBI order on ATM card. Please ask your branch manager to refer to the point number 10 of RBI master cercular for customer service. All the guidelines are there. Further, you can visit http://www.prateek agarwal.webs.com for the copy of the cercular from RBI and guidelines from IBA. Thanks and regards, Rohiet - Original Message - From: AMEEN ameen.etta...@gmail.com To: accessindia accessindia@accessindia.org.in Sent: Monday, May 24, 2010 12:58 PM Subject: [AI] RBI order on ATM card. Dear friends, today I asked my bank for ATM card. But they rejected to do so. My bank is: Union bank of India-Kumarapuram branch in Ernakulam DT. Kerala. They said, they don't know anything about the RBI order regarding the same. So if anyone send me the copy of the order to my personal ID, it would be a great help. Thanks in advance, Ameen. To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.i n To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.i n To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.i n Notice: This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you are not the intended recipient, any dissemination, use, review, distribution, printing or copying of the information contained in this e-mail message and/or attachments to it are strictly prohibited. If you have received this email by error, please notify us by return e-mail or telephone and immediately and permanently delete the message and any
Re: [AI] RBI order on ATM card.
I certainly do not deny the points you have mentioned. But watching this issue repeat itself again and again, I get this funny feeling that making branch managers understand our equal status and rights would be as difficult as waking up someone who is pretending to be sleeping. I feel the RBI must introduce serious awareness initiatives when they issue a rule and ensure banks are severely punished (irrespective of their reputation) for their failure to follow them. One of the problems in this country is tht we put out legislations without giving the authority to someone to punish people who faile to follow them. Subramani -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Vamshi G Sent: Tuesday, May 25, 2010 8:08 AM To: accessindia@accessindia.org.in Subject: Re: [AI] RBI order on ATM card. Dear Subramani sir, I think there are 2 qualities visually challenged persons should possess in order to avail not only banking services, but also all other benefits which they are entitled to; 1. Clear Awareness about the law, along with the procedure to be followed in case of denial of any services/benefits. 2. Willingness and courage to fight. We should let the branch managers know what we are going to do if they deny us banking services. WE should tell them that we are going to take this to their higher officials and banking ombudsman. For example, though this is not relating to visual handicap, a customer came to my branch with a complaint about double debit of funds at the ATM which has to be addressed by the bank within a stipulated time period. But 9 out of 10 times, banks won't be able to do it within the time. This customer, after waiting till the expiry of the stipulated time, gave a letter to my branch manager which contained the rule relating to the same along with the penalty in case of failure, and marked a copy of the same to the concerned regional manager. Believe me, his complaint was given top priority and was resolved within no time. Regards, Vamshi G M: +91 9949349497 R: +91 877 2243861 Skype: gvamshi81 www.retinaindia.org From darkness unto light -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of mahendra Sent: Tuesday, May 25, 2010 2:18 AM To: accessindia@accessindia.org.in Subject: Re: [AI] RBI order on ATM card. yes you are right. about friends from banking fraternity, Bhawani is from PNB, not sure about Kamal Varma. feel sorry about some of our friends from banking sector, way they are thinking. At 04:15 PM 5/24/2010, you wrote: It is absolutely preposterous when bankrs turn to us and say that they don't know anything about the RBI regulations. My question is: if I drive without a registration plate or fail to produce my license while driving and then turn to someone and say that I don't know such a rule exist, will anyone accept this? Then why should we always --ALWAYS-- take no for an answer when it comes to a mindless bank manager rejecting RBI circular, which, ironically, has come from the authority that regulates banking in this country? Is it then given that banks are used to violating rules like these regularly? Members of banking fraternity, kindly explain. Subramani -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Rohiet A. Patil Sent: Monday, May 24, 2010 8:26 PM To: accessindia@accessindia.org.in Subject: Re: [AI] RBI order on ATM card. Please ask your branch manager to refer to the point number 10 of RBI master cercular for customer service. All the guidelines are there. Further, you can visit http://www.prateek agarwal.webs.com for the copy of the cercular from RBI and guidelines from IBA. Thanks and regards, Rohiet - Original Message - From: AMEEN ameen.etta...@gmail.com To: accessindia accessindia@accessindia.org.in Sent: Monday, May 24, 2010 12:58 PM Subject: [AI] RBI order on ATM card. Dear friends, today I asked my bank for ATM card. But they rejected to do so. My bank is: Union bank of India-Kumarapuram branch in Ernakulam DT. Kerala. They said, they don't know anything about the RBI order regarding the same. So if anyone send me the copy of the order to my personal ID, it would be a great help. Thanks in advance, Ameen. To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org. i n To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo
Re: [AI] RBI order on ATM card.
Yes, Subramani, I have already stated that in this country rules of regulators have practically symbolic value. Though legally bound to follow them, banks hardly bother to do so except maintaining CRR etc. In inspection after inspection, our inspecting officers provide horrible reports of neglect in vital areas. Such rules pertaining to marginalized sections like VI are hardly looked into even by our inspecting officers. I know I am being treacherous to my institution and nobody would admit such things on record, but such is truth from a cynic's point of view. You can observe it for yourself, by reading all speeches about financial inclusion. Though RBI has issued circulars a couple of years back, hardly any high official mentions about disability while dwelling on financial inclusion. They do not look at inclusion of disabled yet as mainstream financial inclusion. It is perhaps, charity oriented yet. Regards Perhaps our role on this planet is not to worship God-- but to create Him. --Arthur C. Clarke (Rajesh Asudani) Assistant General Manager, Reserve Bank of India Nagpur 09420397185 O: 0712 2806676 Res: 0712 2591349 -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Subramani L Sent: Monday, May 24, 2010 8:45 PM To: accessindia@accessindia.org.in Subject: Re: [AI] RBI order on ATM card. It is absolutely preposterous when bankrs turn to us and say that they don't know anything about the RBI regulations. My question is: if I drive without a registration plate or fail to produce my license while driving and then turn to someone and say that I don't know such a rule exist, will anyone accept this? Then why should we always --ALWAYS-- take no for an answer when it comes to a mindless bank manager rejecting RBI circular, which, ironically, has come from the authority that regulates banking in this country? Is it then given that banks are used to violating rules like these regularly? Members of banking fraternity, kindly explain. Subramani -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Rohiet A. Patil Sent: Monday, May 24, 2010 8:26 PM To: accessindia@accessindia.org.in Subject: Re: [AI] RBI order on ATM card. Please ask your branch manager to refer to the point number 10 of RBI master cercular for customer service. All the guidelines are there. Further, you can visit http://www.prateek agarwal.webs.com for the copy of the cercular from RBI and guidelines from IBA. Thanks and regards, Rohiet - Original Message - From: AMEEN ameen.etta...@gmail.com To: accessindia accessindia@accessindia.org.in Sent: Monday, May 24, 2010 12:58 PM Subject: [AI] RBI order on ATM card. Dear friends, today I asked my bank for ATM card. But they rejected to do so. My bank is: Union bank of India-Kumarapuram branch in Ernakulam DT. Kerala. They said, they don't know anything about the RBI order regarding the same. So if anyone send me the copy of the order to my personal ID, it would be a great help. Thanks in advance, Ameen. To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.i n To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.i n To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Notice: This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you are not the intended recipient, any dissemination, use, review, distribution, printing or copying of the information contained in this e-mail message and/or attachments to it are strictly prohibited. If you have received this email by error, please notify us by return e-mail or telephone and immediately and permanently delete the message and any attachments. The recipient should check this email and any attachments for the presence of viruses. The Bank accepts no liability for any damage caused by any virus transmitted by this email. To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page
Re: [AI] RBI order on ATM card.
Please ask your branch manager to refer to the point number 10 of RBI master cercular for customer service. All the guidelines are there. Further, you can visit http://www.prateek agarwal.webs.com for the copy of the cercular from RBI and guidelines from IBA. Thanks and regards, Rohiet - Original Message - From: AMEEN ameen.etta...@gmail.com To: accessindia accessindia@accessindia.org.in Sent: Monday, May 24, 2010 12:58 PM Subject: [AI] RBI order on ATM card. Dear friends, today I asked my bank for ATM card. But they rejected to do so. My bank is: Union bank of India-Kumarapuram branch in Ernakulam DT. Kerala. They said, they don't know anything about the RBI order regarding the same. So if anyone send me the copy of the order to my personal ID, it would be a great help. Thanks in advance, Ameen. To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
Re: [AI] RBI order on ATM card.
It is absolutely preposterous when bankrs turn to us and say that they don't know anything about the RBI regulations. My question is: if I drive without a registration plate or fail to produce my license while driving and then turn to someone and say that I don't know such a rule exist, will anyone accept this? Then why should we always --ALWAYS-- take no for an answer when it comes to a mindless bank manager rejecting RBI circular, which, ironically, has come from the authority that regulates banking in this country? Is it then given that banks are used to violating rules like these regularly? Members of banking fraternity, kindly explain. Subramani -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Rohiet A. Patil Sent: Monday, May 24, 2010 8:26 PM To: accessindia@accessindia.org.in Subject: Re: [AI] RBI order on ATM card. Please ask your branch manager to refer to the point number 10 of RBI master cercular for customer service. All the guidelines are there. Further, you can visit http://www.prateek agarwal.webs.com for the copy of the cercular from RBI and guidelines from IBA. Thanks and regards, Rohiet - Original Message - From: AMEEN ameen.etta...@gmail.com To: accessindia accessindia@accessindia.org.in Sent: Monday, May 24, 2010 12:58 PM Subject: [AI] RBI order on ATM card. Dear friends, today I asked my bank for ATM card. But they rejected to do so. My bank is: Union bank of India-Kumarapuram branch in Ernakulam DT. Kerala. They said, they don't know anything about the RBI order regarding the same. So if anyone send me the copy of the order to my personal ID, it would be a great help. Thanks in advance, Ameen. To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.i n To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.i n To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
Re: [AI] RBI order on ATM card.
yes you are right. about friends from banking fraternity, Bhawani is from PNB, not sure about Kamal Varma. feel sorry about some of our friends from banking sector, way they are thinking. At 04:15 PM 5/24/2010, you wrote: It is absolutely preposterous when bankrs turn to us and say that they don't know anything about the RBI regulations. My question is: if I drive without a registration plate or fail to produce my license while driving and then turn to someone and say that I don't know such a rule exist, will anyone accept this? Then why should we always --ALWAYS-- take no for an answer when it comes to a mindless bank manager rejecting RBI circular, which, ironically, has come from the authority that regulates banking in this country? Is it then given that banks are used to violating rules like these regularly? Members of banking fraternity, kindly explain. Subramani -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Rohiet A. Patil Sent: Monday, May 24, 2010 8:26 PM To: accessindia@accessindia.org.in Subject: Re: [AI] RBI order on ATM card. Please ask your branch manager to refer to the point number 10 of RBI master cercular for customer service. All the guidelines are there. Further, you can visit http://www.prateek agarwal.webs.com for the copy of the cercular from RBI and guidelines from IBA. Thanks and regards, Rohiet - Original Message - From: AMEEN ameen.etta...@gmail.com To: accessindia accessindia@accessindia.org.in Sent: Monday, May 24, 2010 12:58 PM Subject: [AI] RBI order on ATM card. Dear friends, today I asked my bank for ATM card. But they rejected to do so. My bank is: Union bank of India-Kumarapuram branch in Ernakulam DT. Kerala. They said, they don't know anything about the RBI order regarding the same. So if anyone send me the copy of the order to my personal ID, it would be a great help. Thanks in advance, Ameen. To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.i n To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.i n To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in with warm regards Mahendra Galani window's live ID mahendragal...@hotmail.com skype ID chintu3886 phone +4314943149 mobile +4369910366055, address Herbst strasse 101.16.1 Vienna Austria Europe - To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
Re: [AI] RBI order on ATM card.
Dear Subramani sir, I think there are 2 qualities visually challenged persons should possess in order to avail not only banking services, but also all other benefits which they are entitled to; 1. Clear Awareness about the law, along with the procedure to be followed in case of denial of any services/benefits. 2. Willingness and courage to fight. We should let the branch managers know what we are going to do if they deny us banking services. WE should tell them that we are going to take this to their higher officials and banking ombudsman. For example, though this is not relating to visual handicap, a customer came to my branch with a complaint about double debit of funds at the ATM which has to be addressed by the bank within a stipulated time period. But 9 out of 10 times, banks won't be able to do it within the time. This customer, after waiting till the expiry of the stipulated time, gave a letter to my branch manager which contained the rule relating to the same along with the penalty in case of failure, and marked a copy of the same to the concerned regional manager. Believe me, his complaint was given top priority and was resolved within no time. Regards, Vamshi G M: +91 9949349497 R: +91 877 2243861 Skype: gvamshi81 www.retinaindia.org From darkness unto light -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of mahendra Sent: Tuesday, May 25, 2010 2:18 AM To: accessindia@accessindia.org.in Subject: Re: [AI] RBI order on ATM card. yes you are right. about friends from banking fraternity, Bhawani is from PNB, not sure about Kamal Varma. feel sorry about some of our friends from banking sector, way they are thinking. At 04:15 PM 5/24/2010, you wrote: It is absolutely preposterous when bankrs turn to us and say that they don't know anything about the RBI regulations. My question is: if I drive without a registration plate or fail to produce my license while driving and then turn to someone and say that I don't know such a rule exist, will anyone accept this? Then why should we always --ALWAYS-- take no for an answer when it comes to a mindless bank manager rejecting RBI circular, which, ironically, has come from the authority that regulates banking in this country? Is it then given that banks are used to violating rules like these regularly? Members of banking fraternity, kindly explain. Subramani -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Rohiet A. Patil Sent: Monday, May 24, 2010 8:26 PM To: accessindia@accessindia.org.in Subject: Re: [AI] RBI order on ATM card. Please ask your branch manager to refer to the point number 10 of RBI master cercular for customer service. All the guidelines are there. Further, you can visit http://www.prateek agarwal.webs.com for the copy of the cercular from RBI and guidelines from IBA. Thanks and regards, Rohiet - Original Message - From: AMEEN ameen.etta...@gmail.com To: accessindia accessindia@accessindia.org.in Sent: Monday, May 24, 2010 12:58 PM Subject: [AI] RBI order on ATM card. Dear friends, today I asked my bank for ATM card. But they rejected to do so. My bank is: Union bank of India-Kumarapuram branch in Ernakulam DT. Kerala. They said, they don't know anything about the RBI order regarding the same. So if anyone send me the copy of the order to my personal ID, it would be a great help. Thanks in advance, Ameen. To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.i n To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.i n To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in with warm regards Mahendra Galani window's live ID mahendragal...@hotmail.com skype ID chintu3886 phone +4314943149 mobile +4369910366055, address Herbst strasse 101.16.1 Vienna Austria Europe - To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
