Re: [AI] SBI launches special service for visually handicapped
move is highly appreciable but i agree to what mr.chetan is saying it is proving to be a boon for the vh persons staying around but bane for the others and secondly chances are more that a vh person would be directed to these centers even if he could have been served at that branch itself. regards kumar amalesh From: chetan sharma chetansha...@obc.co.in To: accessindia@accessindia.org.in Sent: Fri, 30 July, 2010 4:51:56 PM Subject: Re: [AI] SBI launches special service for visually handicapped I fully appreciate the spirit behind this initiative. But, To me at least, It does not sound promising. Even if this centre functions properly, there remains a possibility that a Visually impaired person, who approaches to some SBI branch Say in Rohini, Dwarika or at any other place in Delhi, is directed to the Self service Banking centre under the pretext that because there is a special centre for visually challenged, other branches will not cater to their banking needs. I think, Instead of opening special centre or starting special services, they should concentrate on making their main stream services more accessible. staff of SBI might take a stand that since there is a special centre for visually challenged, all the banking need of visually impaired persons will be addressed through this centre only and they should not approach other branches and outlets of SBI. In my opinion, Probably, it will create more problems than it solves. perhaps, Such stuff is good to be in media only. Despite my inclination to do so, my limited comprehension does not foresee any considerable advantages of this centre to the target group. Regards, Chetan Sharma, Oriental Bank of commerce, Jaipur - Original Message - From: Srinivasu Chakravarthula sriniv...@srinivasu.org To: 'Srinivasu Chakravarthula' sriniv...@srinivasu.org; accessindia@accessindia.org.in Sent: Thursday, July 29, 2010 9:13 PM Subject: Re: [AI] SBI launches special service for visually handicapped Correction in my earlier email. I meant SBI may be interpreting Accessibility and Inclusion in a wrong way. Also, I wonder, if they have ever included people with disabilities while making decisions on services for people with disabilities. Regards, Srinivasu Chakravarthula -Original Message- From: Srinivasu Chakravarthula [mailto:sriniv...@srinivasu.org] Sent: Thursday, July 29, 2010 8:24 PM To: accessindia@accessindia.org.in Subject: Re: [AI] SBI launches special service for visually handicapped While I may appreciate the effort, I think, SBI may be interprating the term accessibility and inclusion. I am not sure how SSBC would customers who are persons with disabilities. I am sure and it's not feasable for SBI to establish such centres in more than one area in a city. Considering that, why would some one go all the way to SSBC to use ATM. I think, they need to invest and put in efforts to make their main stream services accessible to all. On 7/29/10, Surajsingh Jogi soorajsing...@gmail.com wrote: From E-Group, Banking-News SBI launches special service for visually handicapped The United News of India Published on July 19, 2010 Mumbai, July 19: (UNI) As part of responsibility to better service society, State Bank of India (SBI) will soon start a new service for the visually handicapped persons. It has been given the name Self Service Banking Centre (SSBC), and is to be operationalised shortly. To begin with the Centre has been set up at the Delhi Head office of SBI at Parliament Street. The Centre is handicapped friendly with a ramp for wheelchairs. Facilities for Visually handicapped include the provision of a dedicated Braille keypad ATM. SSBC is a staff less technology based banking outfit providing multiple banking facilities, namely ATMs, Internet banking and mobile banking. 'Roll out of the SSBCs is aimed at increasing customer convenience and improving access to financial services,' Senior Bank officials said. The Centre was inaugurated recently by SBI Chairman O P Bhatt and will become functional soon. India is perhaps unique in having an extensive and elaborate programme of financial inclusion. It is incumbent upon state-run Banks to provide 40 per cent of their lending to customers from the priority sector, which includes agriculture, artisans, small and medium enterprises and scheduled castes and tribes. Most government-owned banks also give loans to students for pursuing studies, whose dimension is growing rapidly. Another major effort of the Public Sector Banks is to now cover the unbanked sectors of the economy, which means areas where banking has not reached the populace in urban and rural areas. A large segment of society remains under the clutches of money lenders, who charge exorbitant rates of interest
Re: [AI] SBI launches special service for visually handicapped
While I may appreciate the effort, I think, SBI may be interprating the term accessibility and inclusion. I am not sure how SSBC would customers who are persons with disabilities. I am sure and it's not feasable for SBI to establish such centres in more than one area in a city. Considering that, why would some one go all the way to SSBC to use ATM. I think, they need to invest and put in efforts to make their main stream services accessible to all. On 7/29/10, Surajsingh Jogi soorajsing...@gmail.com wrote: From E-Group, Banking-News SBI launches special service for visually handicapped The United News of India Published on July 19, 2010 Mumbai, July 19: (UNI) As part of responsibility to better service society, State Bank of India (SBI) will soon start a new service for the visually handicapped persons. It has been given the name Self Service Banking Centre (SSBC), and is to be operationalised shortly. To begin with the Centre has been set up at the Delhi Head office of SBI at Parliament Street. The Centre is handicapped friendly with a ramp for wheelchairs. Facilities for Visually handicapped include the provision of a dedicated Braille keypad ATM. SSBC is a staff less technology based banking outfit providing multiple banking facilities, namely ATMs, Internet banking and mobile banking. 'Roll out of the SSBCs is aimed at increasing customer convenience and improving access to financial services,' Senior Bank officials said. The Centre was inaugurated recently by SBI Chairman O P Bhatt and will become functional soon. India is perhaps unique in having an extensive and elaborate programme of financial inclusion. It is incumbent upon state-run Banks to provide 40 per cent of their lending to customers from the priority sector, which includes agriculture, artisans, small and medium enterprises and scheduled castes and tribes. Most government-owned banks also give loans to students for pursuing studies, whose dimension is growing rapidly. Another major effort of the Public Sector Banks is to now cover the unbanked sectors of the economy, which means areas where banking has not reached the populace in urban and rural areas. A large segment of society remains under the clutches of money lenders, who charge exorbitant rates of interest. State-owned banks are now taking new initiatives to reach out to the less privileged groups and those having problems by virtue of a chance of birth or that developed later on in life. They need compassion and help. It is a well known fact that private sector banks being driven by sheer profit motive are reluctant to start such services, even though Banks like the HSBC have embarked upon the exercise of financial inclusion. Banking services even in a country like South Africa are highly expensive for the common customer. For instance, keeping money below a certain level is chargeable, and so is a bank account statement. This is true despite a nationwide programme of Black empowerment. All said and done, the black population of South Africa remains poor and finds it difficult to take advantage of financial services, including banking and insurance. Experts say many countries regard India as a role model for other developing countries to emulate with regard to provision of financial services--it virtually escaped the global meltdown while the banking sector in the West was in the throes of a financial crisis, its elaborate programme of financial inclusion and now special facilities for certain sections like women and small enterprises. The latest in this league are special services for visually handicapped persons by the biggest bank of the country. SBI launches special service for visually handicapped The United News of India Published on July 19, 2010 Mumbai, July 19: (UNI) As part of responsibility to better service society, State Bank of India (SBI) will soon start a new service for the visually handicapped persons. It has been given the name Self Service Banking Centre (SSBC), and is to be operationalised shortly. To begin with the Centre has been set up at the Delhi Head office of SBI at Parliament Street. The Centre is handicapped friendly with a ramp for wheelchairs. Facilities for Visually handicapped include the provision of a dedicated Braille keypad ATM. SSBC is a staff less technology based banking outfit providing multiple banking facilities, namely ATMs, Internet banking and mobile banking. 'Roll out of the SSBCs is aimed at increasing customer convenience and improving access to financial services,' Senior Bank officials said. The Centre was inaugurated recently by SBI Chairman O P Bhatt and will become functional soon. India is perhaps unique in having an extensive and elaborate programme of financial inclusion. It is incumbent
Re: [AI] SBI launches special service for visually handicapped
Correction in my earlier email. I meant SBI may be interpreting Accessibility and Inclusion in a wrong way. Also, I wonder, if they have ever included people with disabilities while making decisions on services for people with disabilities. Regards, Srinivasu Chakravarthula -Original Message- From: Srinivasu Chakravarthula [mailto:sriniv...@srinivasu.org] Sent: Thursday, July 29, 2010 8:24 PM To: accessindia@accessindia.org.in Subject: Re: [AI] SBI launches special service for visually handicapped While I may appreciate the effort, I think, SBI may be interprating the term accessibility and inclusion. I am not sure how SSBC would customers who are persons with disabilities. I am sure and it's not feasable for SBI to establish such centres in more than one area in a city. Considering that, why would some one go all the way to SSBC to use ATM. I think, they need to invest and put in efforts to make their main stream services accessible to all. On 7/29/10, Surajsingh Jogi soorajsing...@gmail.com wrote: From E-Group, Banking-News SBI launches special service for visually handicapped The United News of India Published on July 19, 2010 Mumbai, July 19: (UNI) As part of responsibility to better service society, State Bank of India (SBI) will soon start a new service for the visually handicapped persons. It has been given the name Self Service Banking Centre (SSBC), and is to be operationalised shortly. To begin with the Centre has been set up at the Delhi Head office of SBI at Parliament Street. The Centre is handicapped friendly with a ramp for wheelchairs. Facilities for Visually handicapped include the provision of a dedicated Braille keypad ATM. SSBC is a staff less technology based banking outfit providing multiple banking facilities, namely ATMs, Internet banking and mobile banking. 'Roll out of the SSBCs is aimed at increasing customer convenience and improving access to financial services,' Senior Bank officials said. The Centre was inaugurated recently by SBI Chairman O P Bhatt and will become functional soon. India is perhaps unique in having an extensive and elaborate programme of financial inclusion. It is incumbent upon state-run Banks to provide 40 per cent of their lending to customers from the priority sector, which includes agriculture, artisans, small and medium enterprises and scheduled castes and tribes. Most government-owned banks also give loans to students for pursuing studies, whose dimension is growing rapidly. Another major effort of the Public Sector Banks is to now cover the unbanked sectors of the economy, which means areas where banking has not reached the populace in urban and rural areas. A large segment of society remains under the clutches of money lenders, who charge exorbitant rates of interest. State-owned banks are now taking new initiatives to reach out to the less privileged groups and those having problems by virtue of a chance of birth or that developed later on in life. They need compassion and help. It is a well known fact that private sector banks being driven by sheer profit motive are reluctant to start such services, even though Banks like the HSBC have embarked upon the exercise of financial inclusion. Banking services even in a country like South Africa are highly expensive for the common customer. For instance, keeping money below a certain level is chargeable, and so is a bank account statement. This is true despite a nationwide programme of Black empowerment. All said and done, the black population of South Africa remains poor and finds it difficult to take advantage of financial services, including banking and insurance. Experts say many countries regard India as a role model for other developing countries to emulate with regard to provision of financial services--it virtually escaped the global meltdown while the banking sector in the West was in the throes of a financial crisis, its elaborate programme of financial inclusion and now special facilities for certain sections like women and small enterprises. The latest in this league are special services for visually handicapped persons by the biggest bank of the country. SBI launches special service for visually handicapped The United News of India Published on July 19, 2010 Mumbai, July 19: (UNI) As part of responsibility to better service society, State Bank of India (SBI) will soon start a new service for the visually handicapped persons. It has been given the name Self Service Banking Centre (SSBC), and is to be operationalised shortly. To begin with the Centre has been set up at the Delhi Head office of SBI at Parliament Street. The Centre is handicapped friendly with a ramp for wheelchairs. Facilities for Visually handicapped include the provision of a dedicated Braille
