Open file for TSM

2001-12-31 Thread William SO Ng

Hello there,

I think this question had been asked before a thousand times but being a
new member to TSM, I'll still confused.

TSM does not has open file option and recommend to use Open File Manager
from St. Bernard Software to back up open file on NT.  My question is:

Does this means that TSM must use Open File Manager for a complete backup
solution on NT ?

The official answer from TSM is that we can use dynamic backup to backup
file even if it is locked.   But the result will not be guarentee.  Does it
means that we have to use Open File Manager to compensate it ?  Does anyone
use TSM alone and encounter problem on NT platform for open file ?

If the answer for the second question is no, then this Open File Manager
seems to be little of use.

Regards
William

Tivoli Software, IBM Software Group, IBM China/Hong Kong Limited
11/F, PCCW Tower, Taikoo Place, 979 King's Road, Hong Kong
Internet : [EMAIL PROTECTED]
Tel: 2825-7613Fax: 2825-0022



Re: Reclaimable Space

2001-12-31 Thread Juan Manuel Lspez

Did you change the position of the  write proteted  litlle lable on the tape ?




Sarver, Theresa (Osky Unix Administrator) [EMAIL PROTECTED] con fecha
28/12/2001 22:29:23

Por favor, responda a ADSM: Dist Stor Manager [EMAIL PROTECTED]

Destinatarios: [EMAIL PROTECTED]
CC:   (cci: Juan Manuel Lopez Azaqon/NATIONAL)
Asunto:   Reclaimable Space





I re-use [Magstar 3570] tapes, and sometimes Tivoli refuses the tape with
the following error:

12/28/01   08:13:54  ANR2017I Administrator issued command: LABEL

  LIBVOLUME LIB2 2ce16c CHECKIN=SCRATCH
OVERWRITE=YES
12/28/01   08:13:54  ANR0984I Process 402 for LABEL LIBVOLUME started in
the
  BACKGROUND at 08:13:54.

12/28/01   08:13:54  ANR8799I LABEL LIBVOLUME: Operation for library
LIB2
  started as process 402.

12/28/01   08:13:54  ANR0609I LABEL LIBVOLUME started as process 402.

12/28/01   08:13:55  ANR8323I 050: Insert 3570 volume 2CE16C R/W into

  entry/exit port of library LIB2 within 60
minute(s);
  issue 'REPLY' along with the request ID when
ready.
12/28/01   08:13:57  ANR2017I Administrator issued command: QUERY ACTLOG

12/28/01   08:14:04  ANR2017I Administrator issued command: REPLY 050

12/28/01   08:14:04  ANR8499I Command accepted.

12/28/01   08:14:20  ANR8806E Could not write volume label 2CE16C on the
tape
  in library LIB2.

12/28/01   08:14:27  ANR8841I Remove volume from slot 31 of library LIB2
at
  your convenience.

12/28/01   08:14:27  ANR8802E LABEL LIBVOLUME process 402 for library
2CE16C
  failed.

12/28/01   08:14:27  ANR0985I Process 402 for LABEL LIBVOLUME running in
the
  BACKGROUND completed with completion state FAILURE
at
  08:14:27.


Does anyone have any idea why this happens, or what I can do to rectify this
situation?

Thank you in advance for your assistance;
Theresa







Re: Restore error message

2001-12-31 Thread Cook, Dwight E (SAIC)

Long ago in a 3.x version there was a (client) bug that went something
like...
 there were 4 bytes of control info, the last byte indicated if a file was
compresses, routines always assumed the 4 bytes would be together within an
inbound record... when the randomness of data actually split the 4 byte
field across two different inbound records, garbage was loaded into the last
1, 2, or 3 bytes of the control field giving a situation such as you are
seeing.
In our case, the data was OK but we had to get a client fix before we could
get some files back.
Maybe this bug has raised its ugly little head again ! ?

just FYI
Dwight

-Original Message-
From: Gill, Geoffrey L. [mailto:[EMAIL PROTECTED]]
Sent: Sunday, December 30, 2001 8:26 PM
To: [EMAIL PROTECTED]
Subject: Restore error message


Help on a restore.

I have a unix admin who sent me this message:

That's right, I'm not yet sure if I really have a problem, but on 95% of
the files I'm restoring for the psdev root filesystem I get the following
error:

File thought to be compressed was not

Does this mean it was restored, but that we got an error because ADSM
thought it would have to uncompress the file as it restored it and in fact
didn't?  Or are these files NOT being restored?

I asked him some questions and have not heard back yet but I thought I'd
send this off anyway. To my knowledge he is using the latest TSM client for
true64, and the TSM server is AIX 4.3.3 TSM 4.2.1.8

Here are just a few of the messages from the TSM server log:
12/30/01 14:28:09 ANE4032E (Session: 7966, Node: CP-ITS-PSDEV)  Error

   processing '/nroot/': file is not compressed.

12/30/01 14:28:09 ANE4032E (Session: 7966, Node: CP-ITS-PSDEV)  Error

   processing '/nroot/': file is not compressed.

12/30/01 14:28:09 ANE4032E (Session: 7966, Node: CP-ITS-PSDEV)  Error

   processing '/nroot/.sysman': file is not compressed.

12/30/01 14:28:09 ANE4032E (Session: 7966, Node: CP-ITS-PSDEV)  Error

   processing '/nroot/.sysman': file is not compressed.

12/30/01 14:28:09 ANE4032E (Session: 7966, Node: CP-ITS-PSDEV)  Error

   processing '/nroot/.tags': file is not compressed.

Anyone seen this? Any help is appreciated.

Geoff



Re: Open file for TSM

2001-12-31 Thread Andrew Raibeck

There are two variants on open file issues that are pertinent to TSM:

1) The file is open by an application, but is available for read access
by other applications (such as TSM). Regardless of the TSM copy group
serialization setting, TSM can back up these files. The serialization
setting affects how TSM handles cases where the file has changed in the
middle of backing up the file. STATIC and SHRSTATIC will not store a
backup copy on the TSM server if the file changed in the middle of the
backup. DYNAMIC and SHRDYNAMIC will allow a backup copy of the file to be
stored on the TSM server even if the file has changed in the middle of the
backup.

When the file has changed in the middle of the backup, then the backup
copy is often called a fuzzy backup. Thus DYNAMIC and SHRDYNAMIC will
permit fuzzy backups to be stored on the TSM server.

Consider: A fuzzy backup means that the file was in one state when the
backup started, but in another state by the time the backup finished. As a
result, the backup copy may represent an inconsistent state for the file.
For certain files, such as message logs that gets appended with new
messages on a regular basis, a fuzzy backup may not be a problem. For
other files, such as databases, a fuzzy backup could be useless since a
restore of this backup would yield an inconsistent database.

Therefore, DYNAMIC or SHRDYNAMIC should be used with caution, and only for
those cases where you KNOW that restore of a fuzzy backup will result in a
usable file. For any file that you are unsure of, consult the owner of the
file or the vendor whose application uses that file to determine the
backup requirements.

St. Bernard's Open File Manager can eliminate fuzzy backup issues
because it not only permits access to locked files (see #2 below), but
it also presents a consistent image of the file to TSM. That is, even if
the file changes during the backup, Open File Manager presents TSM with
the unchanged version of the file, so a consistent backup is always taken.

2) The file is open by an application for exclusive use, and is therefore
unavailable for read access by any other application (i.e. the file is
locked). TSM can not back up files that are locked by another
application unless a product to manage open files (such as St. Bernard
Software's Open File Manager) is used. If someone told you otherwise,
then they are wrong: TSM can not open locked files without Open File
Manager (or similar product) regardless of the serialization setting.

Whether you require Open File Manager depends on your situation. In some
cases, you can use the TSM PRESCHEDULECMD option to shut down applications
that locks certain files before the backup starts. After the backup is
complete, you can use the TSM POSTSCHEDULECMD option to restart the
applications that lock the files.

In other cases, you may not care if TSM can back up the file. One trivial
example is the Windows pagefile.sys file. With a product like Open File
Manager, you could back up pagefile.sys. However, there is no point in
doing so since there is never any need to restore pagefile.sys.

As to whether you need a product like Open File Manager... well, there is
no simple yes or no answer. Most customers run TSM successfully
without Open File Manager. You should evaluate your particular situation,
i.e. use SHRSTATIC serialization, then see which files can not be backed
up because they changed during backup, or were locked. Review these
exceptions and evaluate your options for handling them. For some files,
you may not care whether they get backed up. For files that changed during
backup, determine whether DYNAMIC or SHRDYNAMIC would be appropriate, or
whether you can shut down the application that uses the files before
running the backup. For files that are locked but need backup, determine
whether you can shut down the application that uses the files before
running the backup. In the case of mission critical files for which none
of these options is viable, you may need to consider using Open File
Manager.

Regards,

Andy

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: [EMAIL PROTECTED]

The only dumb question is the one that goes unasked.
The command line is your friend.
Good enough is the enemy of excellence.




William SO Ng/Hong Kong/IBM@IBMHK
Sent by: ADSM: Dist Stor Manager [EMAIL PROTECTED]
12/31/2001 00:39
Please respond to ADSM: Dist Stor Manager


To: [EMAIL PROTECTED]
cc:
Subject:Open file for TSM



Hello there,

I think this question had been asked before a thousand times but being a
new member to TSM, I'll still confused.

TSM does not has open file option and recommend to use Open File Manager
from St. Bernard Software to back up open file on NT.  My question is:

Does this means that TSM must use Open File Manager for a complete backup
solution on NT ?

The official answer from TSM is that we 

Re: Open file for TSM

2001-12-31 Thread Bill Mansfield

While OFM will allow open file backups from TSM's (and the backup admins)
point of view, it is not a panacea for in-use files.  Many applications
keep data cached in memory, and neither serialization nor OFM will capture
this data.  As a trivial example, a user might edit an Excel spreadsheet
for days on end without saving, and these mods will not be captured.  Some
applications (Microsoft Access, famously) allow the disk data to be stably
inconsistent, so that tedious manual recovery is required after restoring
the backup even if OFM is used.  In many cases, good backups are obtained
which, when restored, do not represent the true state of the data.

As Andy points out, many applications *require* application-specific
procedures to achieve usable backups.  OFM is no substitute for knowing
your data.

_
William Mansfield
Senior Consultant
Solution Technology, Inc




Andrew Raibeck
[EMAIL PROTECTED]   To: [EMAIL PROTECTED]
M.COM   cc:
Sent by: Subject: Re: Open file for TSM
ADSM: Dist
Stor Manager
[EMAIL PROTECTED]
IST.EDU


12/31/2001
07:08 AM
Please respond
to ADSM: Dist
Stor Manager






There are two variants on open file issues that are pertinent to TSM:

1) The file is open by an application, but is available for read access
by other applications (such as TSM). Regardless of the TSM copy group
serialization setting, TSM can back up these files. The serialization
setting affects how TSM handles cases where the file has changed in the
middle of backing up the file. STATIC and SHRSTATIC will not store a
backup copy on the TSM server if the file changed in the middle of the
backup. DYNAMIC and SHRDYNAMIC will allow a backup copy of the file to be
stored on the TSM server even if the file has changed in the middle of the
backup.

When the file has changed in the middle of the backup, then the backup
copy is often called a fuzzy backup. Thus DYNAMIC and SHRDYNAMIC will
permit fuzzy backups to be stored on the TSM server.

Consider: A fuzzy backup means that the file was in one state when the
backup started, but in another state by the time the backup finished. As a
result, the backup copy may represent an inconsistent state for the file.
For certain files, such as message logs that gets appended with new
messages on a regular basis, a fuzzy backup may not be a problem. For
other files, such as databases, a fuzzy backup could be useless since a
restore of this backup would yield an inconsistent database.

Therefore, DYNAMIC or SHRDYNAMIC should be used with caution, and only for
those cases where you KNOW that restore of a fuzzy backup will result in a
usable file. For any file that you are unsure of, consult the owner of the
file or the vendor whose application uses that file to determine the
backup requirements.

St. Bernard's Open File Manager can eliminate fuzzy backup issues
because it not only permits access to locked files (see #2 below), but
it also presents a consistent image of the file to TSM. That is, even if
the file changes during the backup, Open File Manager presents TSM with
the unchanged version of the file, so a consistent backup is always taken.

2) The file is open by an application for exclusive use, and is therefore
unavailable for read access by any other application (i.e. the file is
locked). TSM can not back up files that are locked by another
application unless a product to manage open files (such as St. Bernard
Software's Open File Manager) is used. If someone told you otherwise,
then they are wrong: TSM can not open locked files without Open File
Manager (or similar product) regardless of the serialization setting.

Whether you require Open File Manager depends on your situation. In some
cases, you can use the TSM PRESCHEDULECMD option to shut down applications
that locks certain files before the backup starts. After the backup is
complete, you can use the TSM POSTSCHEDULECMD option to restart the
applications that lock the files.

In other cases, you may not care if TSM can back up the file. One trivial
example is the Windows pagefile.sys file. With a product like Open File
Manager, you could back up pagefile.sys. However, there is no point in
doing so since there is never any need to restore pagefile.sys.

As to whether you need a product like Open File Manager... well, there is
no simple yes or no answer. Most customers run TSM successfully
without Open File Manager. You should evaluate your particular situation,
i.e. use SHRSTATIC serialization, then see which files can not be backed
up because they changed during backup, or were locked. Review these
exceptions and evaluate your options for handling them. For some files,
you may not care whether they get 

ANRPLANX on OS/390 server

2001-12-31 Thread Roger Monteith

We are currently running TSM 4.1.4.2 on our OS/390 system.  We need to
enlarge the recovery plan files.  I've found the ANRPLANX member in
SAMPLIB.  Do I just have to run the rexx exec once to update the server
or do I need to modify my startup jcl so TSM will invoke the modified
ANRPLANX every time I issue the PREPARE?

--
Roger Monteith
University of North Carolina
[EMAIL PROTECTED]
(919) 962-2447



Re: Restore Rights

2001-12-31 Thread Jeff Bach

On a UNIX client, if you give them permissions to run dsmc, the only files
they have access to are their own.  Or the files they normally have
permissions too to on the client.  They cannot pull back root access only
files, etc.   This is what I have experienced.  I am not sure of any holes
or the extent this works with Novell.  Loggin as the user and test this out
for Novell.

Jeff Bach

 -Original Message-
 From: Bruce Kamp [SMTP:[EMAIL PROTECTED]]
 Sent: Friday, December 28, 2001 8:03 AM
 To:   [EMAIL PROTECTED]
 Subject:  Restore Rights

 Is there a way to give a person rights to olny restore 1 directory on a
 file
 server?  I'm running TSM 4.1.3 on AIX  node is Netware 4.11.


 Thanks,
 ---
 Bruce D. Kamp
 Network Analyst II
 Memorial Healthcare System
 P:(954) 987-2020 x6008
 E: [EMAIL PROTECTED]
 


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Re: ATL P2000 dlt 7000 question

2001-12-31 Thread Coviello, Paul

I have not looked at them yet, I beleive it is only a few/one or two.  I
have asked the operators to note which ones they are to see if it happens to
the same ones.

Paul

 -Original Message-
 From: Robin Sharpe [SMTP:[EMAIL PROTECTED]]
 Sent: Friday, December 28, 2001 10:49 PM
 To:   [EMAIL PROTECTED]
 Subject:  Re: ATL P2000 dlt 7000 question

 Hey Paul,

 Is this happening on many carts or just a few (or just one)?  Have you
 looked at it... maybe it's broke!

 Robin Sharpe
 Berlex Labs



 Coviello,
 Paul
 PCoviello@CM To:[EMAIL PROTECTED]
 C-NH.ORG cc:(bcc: Robin Sharpe/WA/USR/SHG)
   Subject:
 12/28/01 Re: ATL P2000 dlt 7000 question
 01:03 PM
 Please
 respond to
 ADSM: Dist
 Stor Manager







 ok I guess I spaced it sorry,  a lot is going on.

 anyways it is very intermittent.  I say it is impossible the ATL tech also
 has said it shouldn't be happening but the operators swear that it is.  of
 course I have no idea how they are put in, or wether there are gremlins
 involved :-)

 thanks
 Paul



  -Original Message-
  From: Zlatko Krastev/ACIT [SMTP:[EMAIL PROTECTED]]
  Sent: Thursday, December 27, 2001 7:31 PM
  To:   [EMAIL PROTECTED]
  Subject:  Re: ATL P2000 dlt 7000 question
 
  I also remeber such problem so have searched through my mail list
 archive
  folder and really found a thread P2000 questions on 14.09 started by
 ...
  Coviello, Paul [EMAIL PROTECTED] and answered by ... Robin Sharpe
  [EMAIL PROTECTED] :-)))
  And guess what - the subject was slightly different but the problem was
  the
  same, the hint was same :-)
 
  Paul,
 
  since September did the problem disappeared by itself, is it rarely
  occuring or was resolved but happened again with no same resolution?
 
 
  Zlatko Krastev
  IT Consultant
 
 
 
 
 
 
  Robin Sharpe [EMAIL PROTECTED] on 27.12.2001 22:19:27
  Please respond to ADSM: Dist Stor Manager [EMAIL PROTECTED]
  To: [EMAIL PROTECTED]
  cc:
 
  Subject:Re: ATL P2000 dlt 7000 question
 
  Paul,
 
  I remember this same topic being discussed several months ago... I
 thought
  it was impossible... how can the library move the slider on the
  cartridge!?
  We have a P3000 and have never seen this happen.  I don't remember the
  resolution from that last discussion (or if there was one)... but I'll
 say
  again what I said then...  call ATL tech support!   They are usually
  pretty
  helpful.
 
  Robin Sharpe
  Berlex Labs
 
 
 
 
 
  Coviello,
  Paul
  PCoviello@CM To:[EMAIL PROTECTED]
  C-NH.ORG cc:(bcc: Robin Sharpe/WA/USR/SHG)
Subject:
  12/24/01 ATL P2000 dlt 7000 question
  12:40 PM
  Please
  respond to
  ADSM: Dist
  Stor Manager
 
 
 
 
 
 
 
  Hi we have an ATL P2000 with 4 dlt7000's 100 tape capacity.  the
  operations
  group is seeing DLT tapes coming out of the library write protected.
 
  Would anyone care to guess at this?  because I can't even come up with a
  rational explanation nor logical one.  :-)
  I have asked if it is the same tapes, ( going thru list this week)
  thinking
  they might have a bad switch but then what moves it!
 
  thanks
  Paul
 
 
  Paul J Coviello
  Sr Systems Analyst
  Catholic Medical Center
  2456 Brown Ave
  Manchester NH 03103
  (603) 663-5326
  [EMAIL PROTECTED]



Re: Please Explain (again)

2001-12-31 Thread Robin Sharpe

Well, how to lookup individual sessions:  The short answer is SELECT * FROM
SUMMARY WHERE ENTITY='nodename' AND ACTIVITY='BACKUP'
Multi streamed backups are a great enhancement, but there are some
subtleties.

With a single streamed backup, you have one session and one statistics
report on standard output (if running from a script).  If running from a
unixcommand line it comes out on your terminal screen.  If running from a
GUI it is in a window, but has a slightly different format (if I remember
correctly).

With a multi streamed backup, you have several sessions, as you have
stated.  But you still get a single statistics report.  In the GUI you can
see the individual sessions, but on the command line version, there is no
indication that it's a multi stream.  And this where I think the problem
lies.

So, when you do the select from summary,  you should get several records
that start at the same time (or thereabouts).  These would be the sessions
that make up the multi streamed backup.  I think you have to calculate the
elapsed time (end-start)...  For the ***FLASH*** light bulb just went
on over my head!

This is why it isn't accurate: Each session on a multi stream backup
will be a different elapsed time (probably).  Since they are running
concurrently, the elapsed time for the backup is of course the end time of
the latest session minus the start time of the earliest.  But each session
has a data transfer time that may mor may not overlap the other sessions.
The total data transfer  is the sum of those of each session... so it could
conceivably be more than the elapsed time.   Still doesn't seem to make
sense though  (light bulb is dimming now and less than an hour of
2001 remains!)

I'm really getting curious about this now... guess I'll have to do some
tests when I get back to work on Wednesday.

Hope everyone has a Safe  Happy New Year!

Robin Sharpe
Berlex Labs



Miles Purdy
PURDYM@FIPD.
GC.CATo:[EMAIL PROTECTED]
  cc:(bcc: Robin Sharpe/WA/USR/SHG)
12/30/01  Subject:
10:25 AM Re: Please Explain (again)
Please
respond to
ADSM: Dist
Stor Manager







Hi guys,

I do not think any times are wrong nor is there a bug, see example.

PS: How do I look up individual sessions for a given backup?

Example:
Here's how I thought the numbers were arrived at:

say processing starts at time zero and runs for 1 hour, 3600 s, just to
make it easy, and we backup 100 GB. We also use two streams 50 GB total
each, and they run concurrently. %75 of the time is spent sending data, %25
processing overhead.

So:
total time: 3600 s
total bytes: 100 GB
aggregate is: 100 * 1024 mb / 3600 = 28 MB /s

data transfer time: .75 * 3600 * 2 = 5400 s
network throughput is: 100 * 1024 / 5400 = 18 MB / s

I think what I meant to say was the network pipe is really _wide_. The
network can sustain multiple streams running at full speed. The limiting
speed factor may be the server or it may be the network, but I don't think
it matters where the speed bottleneck is. So I still don't think it is a
bug.

Miles

--

Miles Purdy
System Manager
Farm Income Programs Directorate
Winnipeg, MB, CA
[EMAIL PROTECTED]
ph: (204) 984-1602 fax: (204) 983-7557

If you hold a UNIX shell up to your ear, can you hear the C?
-


 [EMAIL PROTECTED] 28-Dec-01 9:56:57 PM 
As I said a while ago, I think it's a bug.  I'm guessing that this is a
multi stream backup (I think that has already been established), and the
data transfer time is the total of all of the sessions, but the elapsed
time is for only one session...  can you confirm that Miles?  Hopefully you
still have records for those sessions in the summary table.

Robin Sharpe
Berlex Labs



Zlatko
Krastev/ACIT
acit@ATTGLOB To:[EMAIL PROTECTED]
AL.NET   cc:(bcc: Robin Sharpe/WA/USR/SHG)
  Subject:
12/27/01 Re: Please Explain (again)
07:30 PM
Please
respond to
ADSM: Dist
Stor Manager







Sorry, I am taking my words back. Have a look again at the times reported
Data transfer time: 8 261.61 sec
Elapsed processing time: 01:25:00
This 8261 seconds is definitely much more than 1h25m (5100s) and one of the
times is erroneous. Divided by wrong value you're getting one of the rates
wrong.

Zlatko Krastev
IT Consultant






Zlatko [EMAIL PROTECTED]
22.12.2001 23:55
Sent by:Zlatko Krastev/ACIT[EMAIL PROTECTED]
To: