Re: Multiple Backup Streams with exchange.

2008-04-03 Thread goc

maybe Resourceutilization parameter is what you need ?

//
g

On Apr 4, 2008, at 7:21, Steven Harris <[EMAIL PROTECTED]> wrote:


I continue to find new corners of this product to explore - or maybe
its
grope blindly in the dark !

I have a customer with an exchange cluster TDP 5.3.3.1 backing up to
a Win
2k3 server running tsm 5.3.4.  Storage agents are installed on both
sides
of the cluster at 5.3.4.

Exchange backups work fine, but the mail store has grown and they are
spilling into the online day - there are 4 drives available, but
backups
only use one. Maxnummp for the node is set to 4.

I've been through the TDP for Exchange and Storage Agent manuals and
can
see nothing that addresses a number of parallel streams.  I've tried
searching but obviously haven't come up with the right set of
keywords.

Can someone point me in the right direction?

Thanks

Steve

Steven Harris
TSM Admin, Sydney Australia.


Multiple Backup Streams with exchange.

2008-04-03 Thread Steven Harris
I continue to find new corners of this product to explore - or maybe its
grope blindly in the dark !

I have a customer with an exchange cluster TDP 5.3.3.1 backing up to a Win
2k3 server running tsm 5.3.4.  Storage agents are installed on both sides
of the cluster at 5.3.4.

Exchange backups work fine, but the mail store has grown and they are
spilling into the online day - there are 4 drives available, but backups
only use one. Maxnummp for the node is set to 4.

I've been through the TDP for Exchange and Storage Agent manuals and can
see nothing that addresses a number of parallel streams.  I've tried
searching but obviously haven't come up with the right set of keywords.

Can someone point me in the right direction?

Thanks

Steve

Steven Harris
TSM Admin, Sydney Australia.


Re: Improving TSM performance - memory related setting

2008-04-03 Thread Paul Dudley
Currently the BUFPOOLSIZE is set to:

BufPoolSize: 122,880 K

The server has 3 Gb of memory. Is this something I can increase?

Regards
Paul Dudley

Senior IT Systems Administrator
ANL IT Operations Dept.
ANL Container Line
[EMAIL PROTECTED]
03-9257-0603
http://www.anl.com.au



> -Original Message-
> From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On
> Behalf Of Skylar Thompson
> Sent: Friday, 4 April 2008 1:05 PM
> To: ADSM-L@VM.MARIST.EDU
> Subject: Re: [ADSM-L] Improving TSM performance - memory related
setting
>
> Paul Dudley wrote:
> > If I recall correctly there is a TSM system setting that relates to
the
> > memory available on the server, and you can check and adjust this
> > setting to improve performance of your TSM server.
> >
> >
> >
> > Can anyone remind me which setting it is?
> >
> >
>
> Are you thinking of BUFPOOLSIZE and LOGPOOLSIZE? The former controls
> the
> size of the database buffer pool (bounded only by the physical memory
of
> the machine), and the latter the size of the temporary transaction
space
> in the recovery log (up to 8192 pages IIRC).
>
> --
> -- Skylar Thompson ([EMAIL PROTECTED])
> -- Genome Sciences Department, System Administrator
> -- Foege Building S048, (206)-685-7354
> -- University of Washington School of Medicine





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Re: Improving TSM performance - memory related setting

2008-04-03 Thread Skylar Thompson

Paul Dudley wrote:

If I recall correctly there is a TSM system setting that relates to the
memory available on the server, and you can check and adjust this
setting to improve performance of your TSM server.



Can anyone remind me which setting it is?




Are you thinking of BUFPOOLSIZE and LOGPOOLSIZE? The former controls the
size of the database buffer pool (bounded only by the physical memory of
the machine), and the latter the size of the temporary transaction space
in the recovery log (up to 8192 pages IIRC).

--
-- Skylar Thompson ([EMAIL PROTECTED])
-- Genome Sciences Department, System Administrator
-- Foege Building S048, (206)-685-7354
-- University of Washington School of Medicine


Improving TSM performance - memory related setting

2008-04-03 Thread Paul Dudley
If I recall correctly there is a TSM system setting that relates to the
memory available on the server, and you can check and adjust this
setting to improve performance of your TSM server.



Can anyone remind me which setting it is?



Regards

Paul Dudley



Senior IT Systems Administrator

ANL IT Operations Dept.

ANL Container Line

[EMAIL PROTECTED]












ANL DISCLAIMER
This e-mail and any file attached is confidential, and intended solely to the 
named addressees. Any unauthorised dissemination or use is strictly prohibited. 
If you received this e-mail in error, please immediately notify the sender by 
return e-mail from your system. Please do not copy, use or make reference to it 
for any purpose, or disclose its contents to any person.


Re: Problem is still there with a LTO volume

2008-04-03 Thread Thorneycroft, Doug
Update vol to access=readwrite and try the audit again.

-Original Message-
From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] Behalf Of
Jacquelin Bouchard
Sent: Thursday, April 03, 2008 1:20 PM
To: ADSM-L@VM.MARIST.EDU
Subject: Re: Problem is still there with a LTO volume


Hi Richard,

I have tried to audit the volume:

audit volume a00043 fix=yes

Output:

ANR2425E AUDIT VOLUME: Unable to access volume A00043 - access mode
is set to "offsite".

Jacquelin Bouchard

At 15:35 2008-04-03 -0400, you wrote:
>This volume is probably the victim of a TSM database inconsistency,
>where an AUDit Volume will likely be needed to clear its problem.
>
>Richard Sims


Re: Problem is still there with a LTO volume

2008-04-03 Thread Jacquelin Bouchard

Hi Richard,

   I have tried to audit the volume:

   audit volume a00043 fix=yes

Output:

ANR2425E AUDIT VOLUME: Unable to access volume A00043 - access mode
is set to "offsite".

Jacquelin Bouchard

At 15:35 2008-04-03 -0400, you wrote:

This volume is probably the victim of a TSM database inconsistency,
where an AUDit Volume will likely be needed to clear its problem.

   Richard Sims


Re: Problem is still there with a LTO volume

2008-04-03 Thread Warren Becker
If your storage pool: TPCE_BCK_DATA_COPY has "Delay Period for Volume
Reuse:" set to a value greater than zero (say 2 days), you will have to
wait for 2 days until that volume is deleted by TSM, as per your
request.

-Original Message-
From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of
Jacquelin Bouchard
Sent: Thursday, April 03, 2008 2:23 PM
To: ADSM-L@VM.MARIST.EDU
Subject: [ADSM-L] Problem is still there with a LTO volume

1) q vol a00043 f=d

Output:

  Volume Name : A00043
  Storage Pool Name : TPCE_BCK_DATA_COPY
  Device Class Name : LTO2
  Estimated Capacity : 381 468
  Scaled Capacity Applied :
  Pct Util :   0,2
  Volume Status :Filling
  Access :  Offsite
  Pct. Reclaimable Space : 100
  Scratch Volume? : Yes
  In Error State? : No
  Number of Writable Sides : 1
  Number of Times Mounted : 4
  Write Pass Number : 1
  Approx. Date Last Written : 07-06-12 09:48:25 EDT
  Approx. Date Last Read : 07-06-11 15:53:01 EDT
  Date Became Pending :
  Number of Write Errors : 0
  Number of Read Errors : 0
  Volume Location : vault
  Volume is MVS Lanfree Capable  : No
  Last Update by (administrator) : ADMIN
  Last Update Date/Time : 07-06-12 13:15:32 EDT
  Begin Reclaim Period :
  End Reclaim Period :
  Drive Encryption Key Manager :

2) q content a00043 f=d

Output:

Date/Time : 08-04-03 14:03:09 EDT
   Message : ANR2017I Administrator ADMIN issued command: QUERY
CONTENT a00043 f=d  (SESSION: 213681)

Date/Time : 08-04-03 14:03:09 EDT
   Message : ANR2034E QUERY CONTENT: No match found using this
criteria. (SESSION: 213681)

3) delete volume a00043

Output:

Date/Time : 08-04-03 13:57:50 EDT
   Message : ANR2017I Administrator ADMIN issued command: DELETE
VOLUME a00043  (SESSION: 213681)

Date/Time : 08-04-03 13:57:50 EDT
   Message : ANR2406E DELETE VOLUME: Volume A00043 still contains
data. (SESSION: 213681)

4) move data a00043

Output:

Date/Time : 08-04-03 15:20:57 EDT
   Message : ANR2017I Administrator ADMIN issued command: MOVE DATA
a00043  (SESSION: 214470)

Date/Time : 08-04-03 15:20:57 EDT
   Message : ANR2209W Volume A00043 contains no data. (SESSION: 214470)

5) delete volume a00043 discard=yes

Output:

Date/Time : 08-04-03 14:00:08 EDT
   Message : ANR2017I Administrator ADMIN issued command: DELETE
VOLUME a00043 discard=yes  (SESSION: 213681)

Date/Time : 08-04-03 14:00:08 EDT
   Message : ANR1423W Scratch volume A00043 is empty but will not be
deleted - volume access mode is "offsite". (SESSION: 213681)

How can i delete a volume with access mode "offsite"?

Thanks,

Jacquelin Bouchard, UQTR


Re: Problem is still there with a LTO volume

2008-04-03 Thread Richard Sims

This volume is probably the victim of a TSM database inconsistency,
where an AUDit Volume will likely be needed to clear its problem.

   Richard Sims


Re: Problem is still there with a LTO volume

2008-04-03 Thread Thorneycroft, Doug
How can i delete a volume with access mode "offsite"?
update vol A00043 access=readw


-Original Message-
From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] Behalf Of
Jacquelin Bouchard
Sent: Thursday, April 03, 2008 12:23 PM
To: ADSM-L@VM.MARIST.EDU
Subject: Problem is still there with a LTO volume


1) q vol a00043 f=d

Output:

  Volume Name : A00043
  Storage Pool Name : TPCE_BCK_DATA_COPY
  Device Class Name : LTO2
  Estimated Capacity : 381 468
  Scaled Capacity Applied :
  Pct Util :   0,2
  Volume Status :Filling
  Access :  Offsite
  Pct. Reclaimable Space : 100
  Scratch Volume? : Yes
  In Error State? : No
  Number of Writable Sides : 1
  Number of Times Mounted : 4
  Write Pass Number : 1
  Approx. Date Last Written : 07-06-12 09:48:25 EDT
  Approx. Date Last Read : 07-06-11 15:53:01 EDT
  Date Became Pending :
  Number of Write Errors : 0
  Number of Read Errors : 0
  Volume Location : vault
  Volume is MVS Lanfree Capable  : No
  Last Update by (administrator) : ADMIN
  Last Update Date/Time : 07-06-12 13:15:32 EDT
  Begin Reclaim Period :
  End Reclaim Period :
  Drive Encryption Key Manager :

2) q content a00043 f=d

Output:

Date/Time : 08-04-03 14:03:09 EDT
   Message : ANR2017I Administrator ADMIN issued command: QUERY
CONTENT a00043 f=d  (SESSION: 213681)

Date/Time : 08-04-03 14:03:09 EDT
   Message : ANR2034E QUERY CONTENT: No match found using this
criteria. (SESSION: 213681)

3) delete volume a00043

Output:

Date/Time : 08-04-03 13:57:50 EDT
   Message : ANR2017I Administrator ADMIN issued command: DELETE
VOLUME a00043  (SESSION: 213681)

Date/Time : 08-04-03 13:57:50 EDT
   Message : ANR2406E DELETE VOLUME: Volume A00043 still contains
data. (SESSION: 213681)

4) move data a00043

Output:

Date/Time : 08-04-03 15:20:57 EDT
   Message : ANR2017I Administrator ADMIN issued command: MOVE DATA
a00043  (SESSION: 214470)

Date/Time : 08-04-03 15:20:57 EDT
   Message : ANR2209W Volume A00043 contains no data. (SESSION: 214470)

5) delete volume a00043 discard=yes

Output:

Date/Time : 08-04-03 14:00:08 EDT
   Message : ANR2017I Administrator ADMIN issued command: DELETE
VOLUME a00043 discard=yes  (SESSION: 213681)

Date/Time : 08-04-03 14:00:08 EDT
   Message : ANR1423W Scratch volume A00043 is empty but will not be
deleted - volume access mode is "offsite". (SESSION: 213681)

How can i delete a volume with access mode "offsite"?

Thanks,

Jacquelin Bouchard, UQTR


Problem is still there with a LTO volume

2008-04-03 Thread Jacquelin Bouchard

1) q vol a00043 f=d

Output:

 Volume Name : A00043
 Storage Pool Name : TPCE_BCK_DATA_COPY
 Device Class Name : LTO2
 Estimated Capacity : 381 468
 Scaled Capacity Applied :
 Pct Util :   0,2
 Volume Status :Filling
 Access :  Offsite
 Pct. Reclaimable Space : 100
 Scratch Volume? : Yes
 In Error State? : No
 Number of Writable Sides : 1
 Number of Times Mounted : 4
 Write Pass Number : 1
 Approx. Date Last Written : 07-06-12 09:48:25 EDT
 Approx. Date Last Read : 07-06-11 15:53:01 EDT
 Date Became Pending :
 Number of Write Errors : 0
 Number of Read Errors : 0
 Volume Location : vault
 Volume is MVS Lanfree Capable  : No
 Last Update by (administrator) : ADMIN
 Last Update Date/Time : 07-06-12 13:15:32 EDT
 Begin Reclaim Period :
 End Reclaim Period :
 Drive Encryption Key Manager :

2) q content a00043 f=d

Output:

Date/Time : 08-04-03 14:03:09 EDT
  Message : ANR2017I Administrator ADMIN issued command: QUERY
CONTENT a00043 f=d  (SESSION: 213681)

Date/Time : 08-04-03 14:03:09 EDT
  Message : ANR2034E QUERY CONTENT: No match found using this
criteria. (SESSION: 213681)

3) delete volume a00043

Output:

Date/Time : 08-04-03 13:57:50 EDT
  Message : ANR2017I Administrator ADMIN issued command: DELETE
VOLUME a00043  (SESSION: 213681)

Date/Time : 08-04-03 13:57:50 EDT
  Message : ANR2406E DELETE VOLUME: Volume A00043 still contains
data. (SESSION: 213681)

4) move data a00043

Output:

Date/Time : 08-04-03 15:20:57 EDT
  Message : ANR2017I Administrator ADMIN issued command: MOVE DATA
a00043  (SESSION: 214470)

Date/Time : 08-04-03 15:20:57 EDT
  Message : ANR2209W Volume A00043 contains no data. (SESSION: 214470)

5) delete volume a00043 discard=yes

Output:

Date/Time : 08-04-03 14:00:08 EDT
  Message : ANR2017I Administrator ADMIN issued command: DELETE
VOLUME a00043 discard=yes  (SESSION: 213681)

Date/Time : 08-04-03 14:00:08 EDT
  Message : ANR1423W Scratch volume A00043 is empty but will not be
deleted - volume access mode is "offsite". (SESSION: 213681)

How can i delete a volume with access mode "offsite"?

Thanks,

Jacquelin Bouchard, UQTR


Re: error while restoring TSM DB at DR

2008-04-03 Thread Richard Sims

On Apr 3, 2008, at 2:48 PM, Taylor, David wrote:

I have an automated process for keeping the TSM servers at our DR
site,
in synch with production.  This is a home grown app (mostly Korn
shell)
and it has been working well for several years.  The problem is that
twice in the past week, the restore of the TSM DB at the remote
site has
failed.  Things worked just fine for 5 days between the two incidents.
...


David -

Your TBUNDO096 might be a recurrence of the historic cause you've
probably seen in the IBM database.  If you can minimize activity
during the db backup, and the problem doesn't recur, then that is
likely the cause.  Whereas you are beyond support and can't report
this, I surely hope this is not a current problem in TSM: all of us
do TSM DB backups but few do restorals with any frequency to detect
the prevalence of such an ugly problem.

   Richard Sims


error while restoring TSM DB at DR

2008-04-03 Thread Taylor, David
I have an automated process for keeping the TSM servers at our DR site,
in synch with production.  This is a home grown app (mostly Korn shell)
and it has been working well for several years.  The problem is that
twice in the past week, the restore of the TSM DB at the remote site has
failed.  Things worked just fine for 5 days between the two incidents.

 

Both servers are running the same (old) versions of TSM (5.1.6.3) and
AIX (5.1.0.5).  

 

The database backup is done to disk, I then tar-up some additional
system files, compress everything and FTP it to the remote site.  

Everything unpacks successfully.  

Checksums are the same on both sides.  

I keep a week's worth of databases on both sides - I can reproduce the
error, by simply attempting to restore the same database backup - so I
know there's something wrong with the backup itself.

DBVol, and logvols are identical between the servers, and neither is
pressed for space 65 and 40% utilization respectively.

The database has actually been much larger - so, I know it's not a
physical or logical limit - currently the DBB flat-file is about 10GB.

 

If I can't figure out what's causing the issue - is anyone aware of a
utility that I can run against the DBB file that might find the problem
before I send it to my DR site? 

 

Below is the output from the restore at the point that it fails - as you
can see it appears to have completed, but then it blows up.

 

--   

ANR4639I Restored 2472384 of 2481795 database pages.

ANR4640I Restored 2481795 pages from backup series 4251 operation 0.

ANR0306I Recovery log volume mount in progress.

ANR4641I Sequential media log redo pass in progress.

ANR4643I Processed 4096 log records.

ANR4643I Processed 8192 log records.

ANR4642I Sequential media log undo pass in progress.

ANRD tbundo.c(207): ThreadId<0> Error 2 on delete from table
AS.Segments

for undo.

ANR7838S Server operation terminated.

ANR7837S Internal error TBUNDO096 detected.

  0x10626F48 TbUndoExternal

  0x1009D8BC IcLogUndoRecord

  0x10444594 IcEstablishPointInTime

  0x10440644 icRestoreOneImageCopy

  0x1043C09C AdmRestoreDb

  0x10342E50 admRestoreDatabase

  0x10003ADC RestoreDb

  0x10001BF8 main

ANR7833S Server thread 1 terminated in response to program abort.

ANR7833S Server thread 2 terminated in response to program abort.

  

 

TIA


David


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Re: Date/Time different between AIX and TSM problem

2008-04-03 Thread Bill Boyer
Did a date -u on 3 separate TSM AIX servers. All 3 had the same values and
on the AIX 5.3 servers TSM had the correct time. It's just this new AIX 6.1
and TSM 5.5 server where TSM has the wrong date. I didn't want to go with
AIX6.1 because only TSM 5.5 is "supported" on that platform. But the p520
was ordered with AIX6.1 and we weren't able to get any AIX5.3 ML7
installation media to do a re-install. And time was short...this box had to
get up and running PDQ.

I have a PMR open with support and their first recommendation was do run an
ACCEPT DATE. I did it anyway with no changes. TSM wasn't complaining about
the date being off. He's just going along fat, dumb and happy...just 5 hours
from now! :-)

Bill Boyer


-Original Message-
From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of
Robert Clark
Sent: Thursday, April 03, 2008 1:36 PM
To: ADSM-L@VM.MARIST.EDU
Subject: Re: Date/Time different between AIX and TSM problem

Compare "date -u" output on a few systems to be sure your system clock isn't
incorrectly set.

Often, wall time looks correct, even when the offset and system clock are
wrong.

[RC]

On Thursday, April 03, 2008, at 08:31AM, "Bill Boyer" <[EMAIL PROTECTED]>
wrote:
>AIX 6.1 on a Power6 p520
>
>TSM 5.5 server
>
>
>
>When I issue the AIX date command:
>
>
>
># date
>
>Thu Apr  3 11:12:55 EDT 2008
>
>
>
>And the TZ variable:
>
>
>
>TZ=America/New_York
>
>
>
>
>
>But then a SHOW TIME command in TSM gives me a 5-hour difference..
>
>
>
>tsm: BETHDTCTSM01>show time
>
>
>
>Current Date and Time on the Server
>
>
>
>04/03/08   16:12:34
>
>UTC (GMT) Date/Time is: 04/03/08 15:12:34
>
>Last Noted Date/Time is: 04/03/08 16:12:30
>
>Daylight Savings Time is in effect: YES
>
>
>
>
>
>I've verified that the date/time is correct in SMITTY and have the correct
>timezone specified. Even rebooted the server.
>
>
>
>Why are my times off?? Any ideas/solutions??? Please???
>
>
>
>Biill Boyer
>
>


Re: Date/Time different between AIX and TSM problem

2008-04-03 Thread Robert Clark
Compare "date -u" output on a few systems to be sure your system clock isn't 
incorrectly set.

Often, wall time looks correct, even when the offset and system clock are wrong.

[RC]

On Thursday, April 03, 2008, at 08:31AM, "Bill Boyer" <[EMAIL PROTECTED]> wrote:
>AIX 6.1 on a Power6 p520
>
>TSM 5.5 server
>
>
>
>When I issue the AIX date command:
>
>
>
># date
>
>Thu Apr  3 11:12:55 EDT 2008
>
>
>
>And the TZ variable:
>
>
>
>TZ=America/New_York
>
>
>
>
>
>But then a SHOW TIME command in TSM gives me a 5-hour difference..
>
>
>
>tsm: BETHDTCTSM01>show time
>
>
>
>Current Date and Time on the Server
>
>
>
>04/03/08   16:12:34
>
>UTC (GMT) Date/Time is: 04/03/08 15:12:34
>
>Last Noted Date/Time is: 04/03/08 16:12:30
>
>Daylight Savings Time is in effect: YES
>
>
>
>
>
>I've verified that the date/time is correct in SMITTY and have the correct
>timezone specified. Even rebooted the server.
>
>
>
>Why are my times off?? Any ideas/solutions??? Please???
>
>
>
>Biill Boyer
>
>


backup windows 2008 server?

2008-04-03 Thread TSM
hello,

is there a manual available how to backup windows 2008 server?
i tried out tsm client 5.5.0.4 with vss/tsmlvsa, both with no success.

with best regards

stefan savoric


Re: Date/Time different between AIX and TSM problem

2008-04-03 Thread Richard Sims

On Apr 3, 2008, at 11:44 AM, Kinder, Kevin P wrote:

Bill,

Different platform, but we exhibited the same problem when we moved to
5.5 on z/OS. The time zone setting on the version we are running (we
aren't running the base code, having had several different APARs
applied
[AK59448] is the latest) doesn't work, so on spring forward Sunday our
time was an hour off. We had to manually adjust the time zone setting
and stop/restart TSM.



Kevin -

You don't mention that you observed IBM document number 7011066 on
this topic, so be sure you reviewed that.

  Richard Sims


Re: Date/Time different between AIX and TSM problem

2008-04-03 Thread Kinder, Kevin P
Bill,

Different platform, but we exhibited the same problem when we moved to
5.5 on z/OS. The time zone setting on the version we are running (we
aren't running the base code, having had several different APARs applied
[AK59448] is the latest) doesn't work, so on spring forward Sunday our
time was an hour off. We had to manually adjust the time zone setting
and stop/restart TSM. 

 

Kevin Kinder
State of West Virginia


-Original Message-
From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of
Bill Boyer
Sent: Thursday, April 03, 2008 11:29 AM
To: ADSM-L@VM.MARIST.EDU
Subject: [ADSM-L] Date/Time different between AIX and TSM problem

AIX 6.1 on a Power6 p520

TSM 5.5 server



When I issue the AIX date command:



# date

Thu Apr  3 11:12:55 EDT 2008



And the TZ variable:



TZ=America/New_York





But then a SHOW TIME command in TSM gives me a 5-hour difference..



tsm: BETHDTCTSM01>show time



Current Date and Time on the Server



04/03/08   16:12:34

UTC (GMT) Date/Time is: 04/03/08 15:12:34

Last Noted Date/Time is: 04/03/08 16:12:30

Daylight Savings Time is in effect: YES





I've verified that the date/time is correct in SMITTY and have the
correct
timezone specified. Even rebooted the server.



Why are my times off?? Any ideas/solutions??? Please???



Biill Boyer


Date/Time different between AIX and TSM problem

2008-04-03 Thread Bill Boyer
AIX 6.1 on a Power6 p520

TSM 5.5 server



When I issue the AIX date command:



# date

Thu Apr  3 11:12:55 EDT 2008



And the TZ variable:



TZ=America/New_York





But then a SHOW TIME command in TSM gives me a 5-hour difference..



tsm: BETHDTCTSM01>show time



Current Date and Time on the Server



04/03/08   16:12:34

UTC (GMT) Date/Time is: 04/03/08 15:12:34

Last Noted Date/Time is: 04/03/08 16:12:30

Daylight Savings Time is in effect: YES





I've verified that the date/time is correct in SMITTY and have the correct
timezone specified. Even rebooted the server.



Why are my times off?? Any ideas/solutions??? Please???



Biill Boyer


Re: Delete volume problem

2008-04-03 Thread Richard Sims

On Apr 3, 2008, at 10:52 AM, Thomas Denier wrote:

-Wanda Prather wrote: -


No good way around it, except to run your DELETE VOLUMES serially
and with NOTHING ELSE going on.  Or upgrade past the bug.  Search
www.ibm.com: IC50659


If I understand the problem correctly, even having nothing else
going on is insufficient. Some of our tape storage pools have
three day reusedelay settings, so a volume deletion can occur
when there is no current server activity, as a delayed result
of a volume being emptied three days earlier.


The automatic removal of volumes that had been in empty-Pending state
is not an issue: deleting volumes containing data (DISCARDdate=Yes)
is a problem, because of the intensity of the database operation.

   Richard Sims


Re: Delete volume problem

2008-04-03 Thread Thomas Denier
-Wanda Prather wrote: -

>No good way around it, except to run your DELETE VOLUMES serially
>and with NOTHING ELSE going on.  Or upgrade past the bug.  Search
>www.ibm.com: IC50659

If I understand the problem correctly, even having nothing else
going on is insufficient. Some of our tape storage pools have
three day reusedelay settings, so a volume deletion can occur
when there is no current server activity, as a delayed result
of a volume being emptied three days earlier.


Re: Removing Oracle TDP data from TSM (rebinding data to new MC's?)

2008-04-03 Thread Neil Rasmussen
As a starting point

First check to make sure the TSM node for your Oracle backups have
backdel=yes...in the past Oracle/RMAN would remove the backups from the
RMAN catalog prior to checking to see if the TSM delete operation was
actually successful...I believe Oracle has changed this behavior in later
releases. You can use TDPOSYNC to verify what is out of sync. This tool
looks to see what TSM backups exist on the TSM Server that Oracle/RMAN is
not aware of and allows you to remove these backups from the TSM Server.
Be careful when using this utility, especially if you manage more than one
Oracle node on the TSM Server, as TDPOSYNC may report many objects
out-of-sync when in reality you may not have queried against the correct
DB Instance in RMAN.



Regards,

Neil Rasmussen
Tivoli Storage Manager Client Development
IBM Corporation
Almaden Research Center
650 Harry Road
San Jose, CA 95120-6099
Phone: 408.927.2206 (T/L: 457-2206)
[EMAIL PROTECTED]



Stefan Folkerts <[EMAIL PROTECTED]>
Sent by: "ADSM: Dist Stor Manager" 
04/03/2008 07:29 AM
Please respond to
"ADSM: Dist Stor Manager" 


To
ADSM-L@VM.MARIST.EDU
cc

Subject
Removing Oracle TDP data from TSM (rebinding data to new MC's?)






Hi guy's,

I am running into a strange but pretty serieus problem at one of our
customers.
Capacity is at the limit and I need to fix this issue fast but am at a
los at the moment..

There were some wrong policy domains settings that were used to backup
Oracle TDP data.
I have fixed this issue and put the deleted versions and day's to 0 in
the MC.
The Oracle DBA tells me rman is deleting it's old data, but I still see
data in the system when I look with 'show versions  *', data that
should have been removed a long time ago (months ago that is).

I suspect this has something to do with bindings to wrong MC's, the
question is can this be true? And if so, how can I fix this?

Or is the DBA wrong and not deleting the old data correctly?

Please advise.

Regards,

  Stefan


Re: Top 20 (or so) misunderstood things about TSM

2008-04-03 Thread Gill, Geoffrey L.
How about this. Being in an organization that brought in another system, 
netbackup, it has confused things to no end. There are a lot of things I could 
say but typing on a blackberry prevents that, and keeps my blood pressure down. 
So my main comment is the grass isn't always greener just because some 'used' 
it someplace else and doesn't know a lick about TSM.

- Original Message -
From: [EMAIL PROTECTED] <[EMAIL PROTECTED]>
To: ADSM-L@VM.MARIST.EDU 
Sent: Thu Apr 03 05:40:22 2008
Subject: Re: Top 20 (or so) misunderstood things about TSM

Tim,

  Another good one is de-duplication.  Clients and venders alike believe
de-deduplication will yield some high level of size reduction with TSM.
TSM by design doesn't de-duplicate with the same results as other backup
environments.  


Kenneth L. Bradberry

Chief Technology Officer
ACS Healthcare Solutions
5225 Auto Club Drive
Dearborn MI 48126
(248) 226-4322 Office 
(313) 673-1686 Cell 
(248) 22601402 Fax
  
email: [EMAIL PROTECTED]
ACS - People Making Technology Work...In HealthcareTM

CONFIDENTIALITY NOTICE: This e-mail message, including any attachments,
is for the sole use of the intended recipient(s) and may contain
confidential and privileged information. Any unauthorized review, use,
disclosure or distribution is prohibited. If you are not the intended
recipient, please contact the sender by reply e-mail and destroy all
copies of the original message.

-Original Message-
From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of
Timothy Hughes
Sent: Thursday, April 03, 2008 8:34 AM
To: ADSM-L@VM.MARIST.EDU
Subject: Re: Top 20 (or so) misunderstood things about TSM

Yeah,

What about the client who thinks TSM backups up the same file every
night even though it's not been updated. Or who want's a restore on a
(specific) file from 6 months ago on a specific date even though that
file has been updated 18 times and doesn't understand the a Retention
Policy, Versioning or Expiration even after explantion.

(The server keeps the inactive versions of the file until their number
grows bigger than those allowed by the server policy.)

Clark, Margaret wrote:

>My favorite is the customer who believes their every backup is on their
own private tape, and will we just send it to them?
>- Margaret Clark, San Diego Data Processing
>
>-Original Message-
>From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf
Of Curtis Preston
>Sent: Monday, March 31, 2008 2:49 PM
>To: ADSM-L@VM.MARIST.EDU
>Subject: [ADSM-L] Top 20 (or so) misunderstood things about TSM
>
>Hey there, folks!  I'm working very hard on my next book, which will
have some product-specific information in it.  I'm covering multiple
products, so I won't go TOO deep on individual products, but I'd like to
do my best to cover misunderstood or frequently asked topics for each
major product.  I figured that no one would know better than this list
which topics people tend to get confused.
>
>What topics do you think should go on that list?  (I've got my personal
preferences, but I don't want to prejudice your thoughts.)  What are the
top 5/20/30 things about TSM that you think people get wrong?
>
>TIA
>
>---
>W. Curtis Preston
>Backup Blog @ www.backupcentral.com
>VP Data Protection, GlassHouse Technologies
>
>


Removing Oracle TDP data from TSM (rebinding data to new MC's?)

2008-04-03 Thread Stefan Folkerts
Hi guy's,

I am running into a strange but pretty serieus problem at one of our
customers.
Capacity is at the limit and I need to fix this issue fast but am at a
los at the moment..

There were some wrong policy domains settings that were used to backup
Oracle TDP data.
I have fixed this issue and put the deleted versions and day's to 0 in
the MC.
The Oracle DBA tells me rman is deleting it's old data, but I still see
data in the system when I look with 'show versions  *', data that
should have been removed a long time ago (months ago that is).

I suspect this has something to do with bindings to wrong MC's, the
question is can this be true? And if so, how can I fix this?

Or is the DBA wrong and not deleting the old data correctly?

Please advise.

Regards,

  Stefan


Re: Top 20 (or so) misunderstood things about TSM

2008-04-03 Thread Thorneycroft, Doug
If you or your bosses insist on a Grandfather-father-son backup rotation,
buy a product designed for it, not TSM.


>From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of Curtis 
>Preston
>Sent: Monday, March 31, 2008 2:49 PM
>To: ADSM-L@VM.MARIST.EDU
>Subject: [ADSM-L] Top 20 (or so) misunderstood things about TSM
>
>Hey there, folks!  I'm working very hard on my next book, which will have some 
>product-specific information in it.  I'm covering multiple products, so I 
>won't go TOO deep on individual products, but I'd like to do my best to cover 
>misunderstood or frequently asked topics for each major product.  I figured 
>that no one would know better than this list which topics people tend to get 
>confused.
>
>What topics do you think should go on that list?  (I've got my personal 
>preferences, but I don't want to prejudice your thoughts.)  What are the top 
>5/20/30 things about TSM that you think people get wrong?
>
>TIA
>
>---
>W. Curtis Preston
>Backup Blog @ www.backupcentral.com
>VP Data Protection, GlassHouse Technologies
>
>


Re: Delete volume problem

2008-04-03 Thread Zoltan Forray/AC/VCU
Been there..done thatread the book...saw the
movie.

I feel your pain.  We had the same problem and had to do this - over a
long holiday.the non-full audit ran 4-days when the DB was only 80GB.
Now up to 160GB. I would not want to perform a full audit at this point.




"Mcnutt, Larry E." <[EMAIL PROTECTED]>
Sent by: "ADSM: Dist Stor Manager" 
04/02/2008 04:21 PM
Please respond to
"ADSM: Dist Stor Manager" 


To
ADSM-L@VM.MARIST.EDU
cc

Subject
Re: [ADSM-L] Delete volume problem






We have a database corruption problem that apparently was a result of a
failed "delete volume".  We are at version 5.3.3.0.  The effects we
experience are that expiration logs a few thousand errors daily, and we
cannot run "delete file" for some defunct nodes.  The solution from TSM
support is to upgrade to at least 5.4.1.2 and then run an auditdb.  I
have verified on a test instance that this solution works, but it takes
almost 24 hours to run.  The TSM database is 70GB at 90 percent.
Looking forward to the outage in June.

Larry McNutt

-Original Message-
From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of
Thomas Denier
Sent: Wednesday, April 02, 2008 2:03 PM
To: ADSM-L@VM.MARIST.EDU
Subject: Delete volume problem

We have a 5.3.4.0 TSM server running under mainframe Linux. We are
in the process of migrating some of our offsite copies to newer tape
technology. Yesterday I finished backing up all the data in one of
our primary tape pools to a new copy storage pool. This morning I
started deleting the volumes from the old copy storage pool
previously used for offsite copies of the same primary pool. The
first couple of 'delete volume' commands worked fine. The third one
was running when our automation started a snapshot database backup.
The snapshot process froze with 0 of 0 pages backed up. The 'delete
volume' process froze. A number of migration processes running at the
time stopped moving data. Node sessions went into permanent run
status and stopped moving data. I executed a 'cancel process' command
for the 'delete volume' process. It had no visible effect. A little
while later I issued a 'cancel process' command for the snapshot
process. It caused the status reported by 'query process' to change to
'Cancel pending' but otherwise had no visible effect. I finally
shut down the TSM server. I then had to wait some minutes for a
defunct dsmserv process to go away before I could restart the TSM
server.

Later in the day our automation ran an incremental database backup.
Once the backup process was safely under way I tried another 'delete
volume' command. The 'delete volume' process deleted a few hundred
files and then froze. Migration processes and node sessions stopped
moving data. The database backup continued to run until it had
written all the necessary database pages and dismounted the output
tape. It then froze. I was once again unable to cancel either the
database backup or the 'delete volume' process. I had the same
problem with a defucnt dsmserv process when I stopped the server
for the second time that day.

Are there any other TSM functions that cannot co-exist safely with
'delete volume' processes? We are preparing to upgrade our TSM
server to 5.4.2.0. Will the de facto rules about when to run
'delete volume' processes be different under this release?

-
This message and any attachments are intended for the individual or
entity named above. If you are not the intended recipient, please
do not forward, copy, print, use or disclose this communication to
others; also please notify the sender by replying to this message,
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Re: multiple tapes being detected as WRITE PROTECTED in SL500 library

2008-04-03 Thread Ibán Bernaldo de Quirós Márquez
Have you tried/SUN to replace the defective drive with one of the drives that 
are working fine ¿?  

Regards,
Bernaldo



- Mensaje original 
De: John C Dury <[EMAIL PROTECTED]>
Para: ADSM-L@VM.MARIST.EDU
Enviado: jueves, 3 de abril, 2008 15:03:02
Asunto: Re: [ADSM-L] multiple tapes being detected as WRITE PROTECTED in SL500 
library

Thanks for the replies. We currently have encryption turned off and have
never turned it on. The errors we are getting appear to always be the same
drive. Sun/STK replaced the drive the first time when we were consistently
getting MEDIA FAULT errors and now after replacing we are consistently
getting errors where the tapes are detected are WRITE PROTECTED even though
they are not. My guess is that the drive they replaced the first one with
is also defective somehow.
The code level on all four of the IBM Ultrium LTO4 drives is 7381.
The firmware version of the SL500 library is 1201 (6.23.50)
John



-We are having a similar problem, with LTO4's in a Scalar500 - scratch
tapes
-were failing to complete any mounting process then going into a Private
status
-'to prevent re-access' as per ANR8778W.

-The problems started when we had two devclasses for LTO, one with
-DRIVEncryption set to ON (LTO_ENCRYPT), and the other NO (LTO). Since
changing
-the LTO devclass to Allow, checking the tapes out and labelling then in
again
-with a checkin of 'Scratch' seems to alleviated the ongoing status change.
We
-are still getting the i/o errors on the volumes reporting KEY=7 (write
protect)
-but the usual 'i/o error reading label', ' could not be mounted' and
-'scratch vol changed to Private to prevent re-access' have gone.

-Have you been fiddling with Drive Encrypted device classes?

---
-Matthew Large
-TSM Consultant


-Have you  checked that your microcode levels are up-to-date ¿?

-Regards,
-Bernaldo


  __ 
Enviado desde Correo Yahoo!
Disfruta de una bandeja de entrada más inteligente. 
http://es.docs.yahoo.com/mail/overview/index.html


Re: Top 20 (or so) misunderstood things about TSM

2008-04-03 Thread Richard Sims

The various cited misunderstandings with end users point out the need
for a well written service contract upon entering into a service
arrangement with an area of your organization.  Such a contract needs
to define exactly what will happen, when (backup times, retention
policies, offsite schedules); what will not happen (e.g., handing TSM
tapes to end users, no data images available between backup times);
limitations (constraints on drive usage, overall throughput, media
problems, downtime, scheduled maintenance and upgrades); client
responsibilities (filespace management, assuring backups running,
restorals); periodic reports from the server; fees per usage; etc.

End user expectations should not be left to their imaginings.

   Richard Sims


Re: multiple tapes being detected as WRITE PROTECTED in SL500 library

2008-04-03 Thread John C Dury
Thanks for the replies. We currently have encryption turned off and have
never turned it on. The errors we are getting appear to always be the same
drive. Sun/STK replaced the drive the first time when we were consistently
getting MEDIA FAULT errors and now after replacing we are consistently
getting errors where the tapes are detected are WRITE PROTECTED even though
they are not. My guess is that the drive they replaced the first one with
is also defective somehow.
The code level on all four of the IBM Ultrium LTO4 drives is 7381.
The firmware version of the SL500 library is 1201 (6.23.50)
John



-We are having a similar problem, with LTO4's in a Scalar500 - scratch
tapes
-were failing to complete any mounting process then going into a Private
status
-'to prevent re-access' as per ANR8778W.

-The problems started when we had two devclasses for LTO, one with
-DRIVEncryption set to ON (LTO_ENCRYPT), and the other NO (LTO). Since
changing
-the LTO devclass to Allow, checking the tapes out and labelling then in
again
-with a checkin of 'Scratch' seems to alleviated the ongoing status change.
We
-are still getting the i/o errors on the volumes reporting KEY=7 (write
protect)
-but the usual 'i/o error reading label', ' could not be mounted' and
-'scratch vol changed to Private to prevent re-access' have gone.

-Have you been fiddling with Drive Encrypted device classes?

---
-Matthew Large
-TSM Consultant


-Have you  checked that your microcode levels are up-to-date ¿?

-Regards,
-Bernaldo


Re: multiple tapes being detected as WRITE PROTECTED in SL500 library

2008-04-03 Thread Norman Bloch
Hello John,
Could you please provide us with more details : TSM server level, OS it's
running on.
Thanks
Norman



John C Dury <[EMAIL PROTECTED]>
Sent by: "ADSM: Dist Stor Manager" 
03/04/2008 00:00
Please respond to
"ADSM: Dist Stor Manager" 


To
ADSM-L@VM.MARIST.EDU
cc

Subject
[ADSM-L] multiple tapes being detected as WRITE PROTECTED in SL500 library






We have an SL500 tape library with 50 tapes in it and 4 IBM Ultrium LTO4
drives. One of the drives consistently is detecting tapes that get mounted
to it as WRITE PROTECTED. We have replaced the fiber between the drive and
the DS-4900 SAN switch and also moved it into a new port in the SAN switch
in case the GBIC was causing the problem.
This all started with the same drive getting multiple MEDIA FAULT errors
on
the same LTO4 drive and marking tapes as READ ONLY. Sun/STK has since
replaced the same drive and now the drive in the same slot on the SL500 is
getting the WRITE PROTECTED errors on the tapes that are mounted in it.

Could it be the new drive has a bad sensor in it? I'm just not sure what
else we can replace at this point to fix this. And if that is the case,
are
these drives (IBM Ultrium) really that unreliable and get errors this
often? Or could it be something with the SL500? This is a new tape library
with new drives that is only a few months old. This is our production
system and having it mark 10-12 tapes a night as unavailable is quite a
pain when we only have 50 tapes in the whole library.
Thanks,
John


Re: Top 20 (or so) misunderstood things about TSM

2008-04-03 Thread Bradberry, Kenneth
Tim,

  Another good one is de-duplication.  Clients and venders alike believe
de-deduplication will yield some high level of size reduction with TSM.
TSM by design doesn't de-duplicate with the same results as other backup
environments.  


Kenneth L. Bradberry

Chief Technology Officer
ACS Healthcare Solutions
5225 Auto Club Drive
Dearborn MI 48126
(248) 226-4322 Office 
(313) 673-1686 Cell 
(248) 22601402 Fax
  
email: [EMAIL PROTECTED]
ACS - People Making Technology Work...In HealthcareTM

CONFIDENTIALITY NOTICE: This e-mail message, including any attachments,
is for the sole use of the intended recipient(s) and may contain
confidential and privileged information. Any unauthorized review, use,
disclosure or distribution is prohibited. If you are not the intended
recipient, please contact the sender by reply e-mail and destroy all
copies of the original message.

-Original Message-
From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of
Timothy Hughes
Sent: Thursday, April 03, 2008 8:34 AM
To: ADSM-L@VM.MARIST.EDU
Subject: Re: Top 20 (or so) misunderstood things about TSM

Yeah,

What about the client who thinks TSM backups up the same file every
night even though it's not been updated. Or who want's a restore on a
(specific) file from 6 months ago on a specific date even though that
file has been updated 18 times and doesn't understand the a Retention
Policy, Versioning or Expiration even after explantion.

(The server keeps the inactive versions of the file until their number
grows bigger than those allowed by the server policy.)

Clark, Margaret wrote:

>My favorite is the customer who believes their every backup is on their
own private tape, and will we just send it to them?
>- Margaret Clark, San Diego Data Processing
>
>-Original Message-
>From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf
Of Curtis Preston
>Sent: Monday, March 31, 2008 2:49 PM
>To: ADSM-L@VM.MARIST.EDU
>Subject: [ADSM-L] Top 20 (or so) misunderstood things about TSM
>
>Hey there, folks!  I'm working very hard on my next book, which will
have some product-specific information in it.  I'm covering multiple
products, so I won't go TOO deep on individual products, but I'd like to
do my best to cover misunderstood or frequently asked topics for each
major product.  I figured that no one would know better than this list
which topics people tend to get confused.
>
>What topics do you think should go on that list?  (I've got my personal
preferences, but I don't want to prejudice your thoughts.)  What are the
top 5/20/30 things about TSM that you think people get wrong?
>
>TIA
>
>---
>W. Curtis Preston
>Backup Blog @ www.backupcentral.com
>VP Data Protection, GlassHouse Technologies
>
>


TSM Client Support for SOlaris 10 containers

2008-04-03 Thread Steve Roder
Hi All,

 Hopefully Andy or someone else from IBM can jump in here and answer
if there are any plans in the works to add support for installing and
running TSM on a Solaris 10 container.

Currently, we are mainly backing up the container's data from the global
zone.  I think the main issues at this time are with the lookback
filesystems.

Is anyone else on this list using containers and tsm?

Thanks,

Steve Roder
University at Buffalo
([EMAIL PROTECTED] | (716)645-3564)


Re: Top 20 (or so) misunderstood things about TSM

2008-04-03 Thread Timothy Hughes

Yeah,

What about the client who thinks TSM backups up the same file every
night even though it's not been updated. Or who want's a restore on a
(specific) file from 6 months ago on a specific date even though that
file has been updated 18 times and doesn't understand the a Retention
Policy, Versioning or Expiration even after explantion.

(The server keeps the inactive versions of the file until their number
grows bigger than those allowed by the server policy.)

Clark, Margaret wrote:


My favorite is the customer who believes their every backup is on their own 
private tape, and will we just send it to them?
- Margaret Clark, San Diego Data Processing

-Original Message-
From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of Curtis 
Preston
Sent: Monday, March 31, 2008 2:49 PM
To: ADSM-L@VM.MARIST.EDU
Subject: [ADSM-L] Top 20 (or so) misunderstood things about TSM

Hey there, folks!  I'm working very hard on my next book, which will have some 
product-specific information in it.  I'm covering multiple products, so I won't 
go TOO deep on individual products, but I'd like to do my best to cover 
misunderstood or frequently asked topics for each major product.  I figured 
that no one would know better than this list which topics people tend to get 
confused.

What topics do you think should go on that list?  (I've got my personal 
preferences, but I don't want to prejudice your thoughts.)  What are the top 
5/20/30 things about TSM that you think people get wrong?

TIA

---
W. Curtis Preston
Backup Blog @ www.backupcentral.com
VP Data Protection, GlassHouse Technologies




Re: multiple tapes being detected as WRITE PROTECTED in SL500 library

2008-04-03 Thread Matthew Large
We are having a similar problem, with LTO4's in a Scalar500 - scratch tapes 
were failing to complete any mounting process then going into a Private status 
'to prevent re-access' as per ANR8778W.

The problems started when we had two devclasses for LTO, one with 
DRIVEncryption set to ON (LTO_ENCRYPT), and the other NO (LTO). Since changing 
the LTO devclass to Allow, checking the tapes out and labelling then in again 
with a checkin of 'Scratch' seems to alleviated the ongoing status change. We 
are still getting the i/o errors on the volumes reporting KEY=7 (write protect) 
but the usual 'i/o error reading label', ' could not be mounted' and 
'scratch vol changed to Private to prevent re-access' have gone.

Have you been fiddling with Drive Encrypted device classes?

--
Matthew Large
TSM Consultant

-Original Message-
From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of John C Dury
Sent: 02 April 2008 22:57
To: ADSM-L@VM.MARIST.EDU
Subject: [ADSM-L] multiple tapes being detected as WRITE PROTECTED in SL500 
library

We have an SL500 tape library with 50 tapes in it and 4 IBM Ultrium LTO4
drives. One of the drives consistently is detecting tapes that get mounted
to it as WRITE PROTECTED. We have replaced the fiber between the drive and
the DS-4900 SAN switch and also moved it into a new port in the SAN switch
in case the GBIC was causing the problem.
This all started with the same drive getting multiple MEDIA FAULT errors on
the same LTO4 drive and marking tapes as READ ONLY. Sun/STK has since
replaced the same drive and now the drive in the same slot on the SL500 is
getting the WRITE PROTECTED errors on the tapes that are mounted in it.

Could it be the new drive has a bad sensor in it? I'm just not sure what
else we can replace at this point to fix this. And if that is the case, are
these drives (IBM Ultrium) really that unreliable and get errors this
often? Or could it be something with the SL500? This is a new tape library
with new drives that is only a few months old. This is our production
system and having it mark 10-12 tapes a night as unavailable is quite a
pain when we only have 50 tapes in the whole library.
Thanks,
John
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Re: multiple tapes being detected as WRITE PROTECTED in SL500 library

2008-04-03 Thread Ibán Bernaldo de Quirós Márquez
Have you  checked that your microcode levels are up-to-date ¿?

Regards,
Bernaldo


- Mensaje original 
De: John C Dury <[EMAIL PROTECTED]>
Para: ADSM-L@VM.MARIST.EDU
Enviado: miércoles, 2 de abril, 2008 23:56:59
Asunto: [ADSM-L] multiple tapes being detected as WRITE PROTECTED in SL500 
library

We have an SL500 tape library with 50 tapes in it and 4 IBM Ultrium LTO4
drives. One of the drives consistently is detecting tapes that get mounted
to it as WRITE PROTECTED. We have replaced the fiber between the drive and
the DS-4900 SAN switch and also moved it into a new port in the SAN switch
in case the GBIC was causing the problem.
This all started with the same drive getting multiple MEDIA FAULT errors on
the same LTO4 drive and marking tapes as READ ONLY. Sun/STK has since
replaced the same drive and now the drive in the same slot on the SL500 is
getting the WRITE PROTECTED errors on the tapes that are mounted in it.

Could it be the new drive has a bad sensor in it? I'm just not sure what
else we can replace at this point to fix this. And if that is the case, are
these drives (IBM Ultrium) really that unreliable and get errors this
often? Or could it be something with the SL500? This is a new tape library
with new drives that is only a few months old. This is our production
system and having it mark 10-12 tapes a night as unavailable is quite a
pain when we only have 50 tapes in the whole library.
Thanks,
John


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