ITSM Client Install Problem (UNCLASSIFIED)

[Bradshaw, Cecil C Mr DATACEN/IBM]

Classification:  UNCLASSIFIED
Caveats: NONE

One of my client admin, in the process of updating the client box from
Win-NT to Win-2K, Did the following:
(TSM CSS is the name of the ITSM client service on the box.)

 1)  loaded the Windows 2000 Advanced Server CD while in windows and
following the on-screen wizard
 2)  Upgraded the box  from Windows NT 4.0.
 3)  After upgrading, stopped the TSM CSS services and attempted to install
the Tivoli product

Result of the attempt to install ITSM is the message:  "Tivoli Storage
Manager Client Requires Windows NT 4,"

and the following from the event log:

The description for Event ID ( 1 ) in Source ( MsiInstaller ) cannot be
found.
The local computer may not have the necessary registry information or
message
DLL files to display messages from a remote computer. The following
information is
part of the event: Product: Tivoli Storage Manager Client --
Tivoli Storage Manager Client Requires Windows NT 4, (NULL), (NULL), (NULL),

(NULL), (NULL), (NULL).

ITSM client to be installed is V5.2.3.

admin does not wish to 'fall back' to NT. Any other suggestions?

tia,
Brad
Cecil C. 'Brad' Bradshaw, Jr.
Contractor,
Harbour Links LLC
Classification:  UNCLASSIFIED
Caveats: NONE

Exchange Backup & SIS

[Bradshaw, Cecil C Mr DATACEN/IBM]

Management has given me a questionnaire from a 'potential TSM customer'. One
of the questions was how TSM handles Exchange SIS (Single Instance Storage)
backup and recovery. I have looked through the documentation on TSM Exchange
client, Redbooks, and ADSM Archive, and have not found anything. My
question: is there anything special about SIS? Backup? Recovery? Some place
I can find documentation?
TIA!
Brad

Cecil C. 'Brad' Bradshaw, Jr.
Contractor,
RABA Technologies, LLC

ITA Data Center Operations Customer Comment Card
 
&service_provider_id=83269&site_id=9&service_category_id=34>

Re: License Pricing

[Bradshaw, Cecil C Mr DATACEN/IBM]

Sad to say, management may tell you the VW is 'good enough'.

-Original Message-
From: Daniel Sparrman [mailto:[EMAIL PROTECTED]
Sent: Thursday, March 27, 2003 7:37 AM
To: [EMAIL PROTECTED]
Subject: Re: License Pricing


:)

Good point...

Only comparing prices, and not functionality, is like going in to Porsche, 
and telling them that if they dont lower their prices, you'll buy a 
Volkswagen...

Best Regards

Daniel Sparrman
---
Daniel Sparrman
Exist i Stockholm AB
Propellervägen 6B
183 62 TÄBY
Växel: 08 - 754 98 00
Mobil: 070 - 399 27 51

Re: "messed up" q pr status text & help text

[Bradshaw, Cecil C Mr DATACEN/IBM]

Started for us when we installed service to bring us to TSM 5.1.5.4. (AIX
5).
Assumed it to be a 'feature'.

-Original Message-
From: Coolen, IG (Ilja) [mailto:[EMAIL PROTECTED]
Sent: Monday, March 03, 2003 9:09 AM
To: [EMAIL PROTECTED]
Subject: "messed up" q pr status text & help text


Hi there,

Can anyone explain to me why information is displayed like below, with ~ and
\ in the process status columns?
Also, the help text looks like rubbish to me.
Perhaps these things are related and i have missed something during
installation.
Servers are running 5.1.6.2 on AIX433 and on AIX51. Both machines have this.
Never had this before!


tsm: ABPTSM1>q pr

 Process Process Description  Status

  Number
 
-
  95 EXPORT NODE  ANR0648I Have copied the following: 1
Nodes  2
   Filespaces  314967 Backup Files
11556351
   Kilobytes  (0 errors have been
detected).
   ~Current input volume(s):
600014,(2419
   Seconds)600448,(2277 Seconds)~Current
output
   volume(s): 601036,(2987 Seconds)

 102 Space ReclamationVolume 601161 (storage pool TPN),
Moved Files:
   10367, Moved Bytes: 1,650,955,772,
Unreadable
   Files: 0, Unreadable Bytes: 0.
Current Physical
   File (bytes): 583,684~Current input
volume:
   601161.~Current output volume:
600883.\

 115 Space ReclamationVolume 600871 (storage pool TPW),
Moved Files:
   1063, Moved Bytes: 46,558,708,
Unreadable Files:
   0, Unreadable Bytes: 0. Current
Physical File
   (bytes): 521,358~Current input
volume:
   600871.~Current output volume:
601105.\




Thanks.

Ilja G. Coolen




ABP / USZO
CIS / BS / TB / Storage Management
Telefoon: +31(0)45  579 7938
Fax: +31(0)45  579 3990
Email: [EMAIL PROTECTED]
Centrale Mailbox: Centrale Mailbox - BS Storage (eumbx05)



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TSM/SQL Backup Failure w/ OS Error 1003

[Bradshaw, Cecil C Mr DATACEN/IBM]

Given:
Client system: WIN-NT 4,
TSM Client: V5R1L5.7,
TSM SQL Client: V2.2.1

Backup starts as shown below. Fails to finish. Other systems with same
levels backup as expected.
Any leads appreciated!

MYGUY.MSSQLServer: The provider 'Event Log Filter' has detected a failure.
Reason:
Computer: MYGUY4 Source: MSSQLServer Type: Error
Category (1): Kernel
Event (17055): 18210 :
BackupMedium::ReportIoError: write failure on backup device
'TDPSQL-014F-'. Operating system error 1003(Cannot complete this
function.).

Result:

Starting backup for server MYGUY4.

  Doing business as: S-MYGUY4

Backup started: 02/06/2003 00:13:37

Starting full backup of database MYGUY

Backup started: 02/06/2003 00:13:37

Backup of server MYGUY4 is complete.

  Backup ended 02/06/2003 01:07:10

 Total SQL backups selected: 1

 Total SQL backups attempted: 1

 Total SQL backups completed: 0

 Total SQL backups excluded: 0

 Total SQL backups inactivated: 0

 Throughput rate: 150.47 Kb/Sec

 Total bytes transferred: 494,927,872

 Elapsed processing time: 3,212.16 Secs

Thanks,

Cecil C. 'Brad' Bradshaw, Jr.
Contractor,
RABA Technologies, LLC

Re: dsm schedule does not write dsmsched.log

[Bradshaw, Cecil C Mr DATACEN/IBM]

My experience (with V5 client for windows and unix) is that on new install
you should specify even the default location. If you don't you won't get
either log by default.


-Original Message-
From: Jose Antonio Atala Olaechea [mailto:[EMAIL PROTECTED]]
Sent: Monday, February 03, 2003 2:43 PM
To: [EMAIL PROTECTED]
Subject: dsm schedule does not write dsmsched.log


Hi,
I have a problem with dsm sched process, the process works fine (it runs the
scheduled jobs) but it does not writes its logs, dsmsched.log nor
dsmerror.log, both of this files are writable by everyone.


greetings



Josi Antonio Atala Olaechea
Visiontech del Perz




_

Internal Error 2755.1631

[Bradshaw, Cecil C Mr DATACEN/IBM]

Given TSM Client V5.1.1, installing on Win-NT Desktop, V4.x, Install process
begins as expected, using default destination, 'typical' install, etc. After
'install' button pushed the following msg:

Internal Error 2755.1631  E:/V5_Client/Tivoli Storage Manager Client.msi

and install stops at that point.

Many other 'identical' systems have been installed using CD in question.

Anyone have any thoughts?
Thanks,
Brad

Re: Offsite Mirror of TSM server

[Bradshaw, Cecil C Mr DATACEN/IBM]

Or, make the 'hotsite' the primary server and the building with the clients
the secondary.

-Original Message-
From: Jim Healy [mailto:[EMAIL PROTECTED]]
Sent: Friday, April 19, 2002 10:49 AM
To: [EMAIL PROTECTED]
Subject: Re: Offsite Mirror of TSM server


Why not mirror the TSM logs/DBs to the hotsite, when the source server
fails bring up the target server pointing to the mirrored DB/logs?




"Zoltan Forray/AC/VCU" <[EMAIL PROTECTED]>@VM.MARIST.EDU> on 04/17/2002
01:46:11 PM

Please respond to "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]>

Sent by:  "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]>


To:   [EMAIL PROTECTED]
cc:

Subject:  Offsite Mirror of TSM server


Let me preface this with, I am not sure how to completely ask these
questions since I don't have all of the details but hopefully someone can
give me some idea of how TSM can/will handle this, if at all possible.

Current configuration:  TSM 4.1 on OS/390 using 3590B tape drives in a
3494 ATL

Requirements as I understand them:  Setup a off-location "hot site" backup
TSM server that will have copies of everything the main server and/or
other TSM server (we are working on splitting the TSM traffic/load onto
another TSM server) has.   The "hot site" server will probably be an AIX
box with 3590E (possibly FC) drives.

I have looked into the source/target server issue but am a little confused
since the "target" server will only see things that come from the "source"
server as archive objects.

If the building with the "source" server burns down (and this same
building also houses a majority of the clients that are backed up !), how
would the "target" server be used to restore all of the client nodes ?

How about the database backups that are sent to the "target" server ? What
use are they if you have to have the "source" server to identify what is
on the "target" server ?

Should I/could I setup database mirror volumes on a remote (target ?)
server over simple IP connections or is this only possible with DASD using
XRC processesespecially since the current, main database is on OS390 ?
If this was moved to an AIX box, how would this be handled ?  NFS ???

As you can tell, any and all guidance is greatly appreciated !!!



Zoltan Forray
Virginia Commonwealth University - University Computing Center
e-mail: [EMAIL PROTECTED]  -  voice: 804-828-4807