Antwort: Define Drive mystery in SCSI library [Virus checked]
Hi, do a "show library" to see the right elementadresses for the library. In the past i have the same problem with another scsi-library. The documentation of the elementadresse was wrong. regards Michael Garnebode Diplom-Informatiker Systemberater Schmitz RZ Consult Gesellschaft für DV-Beratung und Projektmanagement mbH Im Blumersfeld 22 50259 Pulheim Tel.: +49 (0) 2238/922266 Fax: +49 (0) 2238/922267 EMail: [EMAIL PROTECTED]
Antwort: Re: Antwort: Re: 2 LTO-Drives Load-Balancing [Virus checked]
Hi, it's in /usr/tivoli/tsm/server/webimages TSM-Serverversion 5.1.6.5 Michael
Antwort: TSM error
Hi, the default filespace name for oracle backups are "/adsmorc". Can you see this filespacename ? Michael
Antwort: Re: Strange oprphaned objects
Hi, find out the object - id with "select ...,object_id from backups where ..." and use "delete object 0 that's it kind regards Michae
Antwort: Re: Planning new SAN
hi Koen, yes we plan separate adapters for disk i/o and tape i/o. I known the problem to use disk i/O and tape i/o on the same host bus adapter. That's not the question. Nobody can clarify the statement! That's my problem. Can i use disk an tape devices in one fabric (not same hba) without problems or must i design two fabrics one for disk and one for tape (not zoning) ? kind regards Michael
Planning new SAN
Hi list, i have a question about SAN design. We plan to connect a 3584 with lto2 units in a disk-san environment . There are enough ports to connect all units. But a cutomers describe a problem with tapeunits in one san (disk+tape). When he create new zonings or do changes in the san a "remote state change notification" for all components is send. When a backup is running on TSM the backup failes. The tapedrive becomes this "rscn" and do a "fabric_logoff" "fabric_logon" (not the right description) to update the new san-configuration. Have anybody seen or listen this problem ? Is that a real problem for mixed san components (disk+tape) for TSM? I have told ibm support for a answer but there are no recommandations to split a san or create two fabrics one for disk and one for tape devices. Any idea kind regards Michael Garnebode Diplom-Informatiker Systemberater Schmitz RZ Consult Gesellschaft für DV-Beratung und Projektmanagement mbH Im Blumersfeld 22 50259 Pulheim Tel.: +49 (0) 2238/922266 Fax: +49 (0) 2238/922267 EMail: [EMAIL PROTECTED] im Auftrag der T-Systems CDS GmbH Computing & Desktop Services Abt.: 731-70530 Besuchsadresse : Heerdter Lohweg 35 Raum B0-29 40549 Düsseldorf Tel.: +49 211 826 8896 Fax : +49 211 826 8446
Michael Garnebode ist außer Haus
Ich werde außer Haus sein vom 30.12.2003 bis 07.01.2004. Bitte wenden Sie sich mit Datensicherungsthemen an Michael Hallman Tel. 74177 oder H.Gifferler-Ullrich Tel. 71331 ansonsten werde ich Ihre Nachrichten nach meiner Rückkehr beantworten.
W2K error "NtFrsApi" in dsmerror.log
Hi, have anybody seen this failure bevor on windows 2000 Server with Service Pack 3 and 4 and TSM-Client 5.2.0.6?? 0001 17.12.2003 23:09:37 processSysvol(): NtFrsApiGetBackupRestoreSets(): RC = 2 0002 17.12.2003 23:09:37 processSysvol(): NtFrsApiDestroyBackupRestore(): RC = 0 Our TSM-Server w2K on Level 5.1.6.4 regards Michael Garnebode Diplom-Informatiker Systemberater Schmitz RZ Consult Gesellschaft für DV-Beratung und Projektmanagement mbH Im Blumersfeld 22 50259 Pulheim Tel.: +49 (0) 2238/922266 Fax: +49 (0) 2238/922267 EMail: [EMAIL PROTECTED]
Antwort: File-Information from client
Hi, use "dsmc q backup" or "dsm q archive" with option "-subdir=yes" or "-ina" you want and redirect the output with ">" to a file. You can also use "filesonly" or "dirsonly" to separet files and directorystructur regards Michael Garnebode Diplom-Informatiker Systemberater Schmitz RZ Consult Gesellschaft für DV-Beratung und Projektmanagement mbH Im Blumersfeld 22 50259 Pulheim Tel.: +49 (0) 2238/922266 Fax: +49 (0) 2238/922267 EMail: [EMAIL PROTECTED] im Auftrag der SWEST Sparkassen-Informatik-Services West GmbH Abt. : 731-52400 Spacemanagement Postanschrift : Postfach 10 53 10 D - 40044 Düsseldorf Besuchsadresse : Heerdter Lohweg 35 Raum B0-29 Düsseldorf Tel.: +49 211 826 8896 Fax : +49 211 826 8446
Antwort: Error ANR1134W
Hi, the device type is not correct. Have you define the devclass correct ?? It's must be "DLT and not "Generic". But look first in the "TSM Management Console" if the TSM-Driver is loaded and identifiy the drives correct regards Michael Garnebode Diplom-Informatiker Systemberater Schmitz RZ Consult Gesellschaft für DV-Beratung und Projektmanagement mbH Im Blumersfeld 22 50259 Pulheim Tel.: +49 (0) 2238/922266 Fax: +49 (0) 2238/922267 EMail: [EMAIL PROTECTED] im Auftrag der SWEST Sparkassen-Informatik-Services West GmbH Abt. : 731-52400 Spacemanagement Postanschrift : Postfach 10 53 10 D - 40044 Düsseldorf Besuchsadresse : Heerdter Lohweg 35 Raum B0-29 Düsseldorf Tel.: +49 211 826 8896 Fax : +49 211 826 8446 Web: http://www.swest.de
Antwort: Re: Quad 7 Library wrong Elementnumber ??
Thx, that's is. The elementaddress not 28 and 29 but 116 and 117 regards Michael Garnebode Diplom-Informatiker Schmitz Rz Consult GmbH Bachstr.1 50259 Pulheim Tel.: 02238/922266 Fax: 02238/922267 EMail: [EMAIL PROTECTED]
Quad 7 Library wrong Elementnumber ??
Hi, i have an old quad 7 Library with two dlt2000 drives connected with scsi to a w2k server. TSM-Serverversion 5.1.7.1. I see all mt and lb devices on w2k. I can define the Library with "def libr" and "def path" but i can't define the drives The error is "anr8366e DEFINE DRIVE: Invalid value for ELEMENT parameter" I have the deviceconfig sheet from the support site from ibm an there are the element adresse 28 and 29 for the two drives but no chance. Previous i have the tsmserverlevel 4.2.3.0 with the same problem. Have anybody a idea or other elementadresses for this library ?? kind regards Michael Garnebode Diplom-Informatiker Schmitz Rz Consult GmbH Bachstr.1 50259 Pulheim Tel.: 02238/922266 Fax: 02238/922267 EMail: [EMAIL PROTECTED]
Antwort: Re: auditdb fix=yes loop?
Hi, it's not a loop. TSM audit windows systems object in this range. I have seen this in tsm version 4.2. It's fixed with the cleanup backupobject i thing. Read the server readme. regards Michael Garnebode Diplom-Informatiker Schmitz Rz Consult GmbH Bachstr.1 50259 Pulheim Tel.: 02238/922266 Fax: 02238/922267 EMail: [EMAIL PROTECTED] im Auftrag der SWEST Sparkassen-Informatik-Services West GmbH Abt. : 731-52400 Spacemanagement Postanschrift : Postfach 10 53 10 D - 40044 Düsseldorf Besuchsadresse : Heerdter Lohweg 35 Raum B0-29 Düsseldorf Tel.: +49 211 826 8896 Fax : +49 211 826 8446 Web: http://www.swest.de
Antwort: ANR0874E BACKUP OBJECT NOT FOUND!
Hi, i have seen this before in TSM-Version 4.2.x.x I must call the support and the only way for me was "audit db" "out of service for 20 hours for 20 GB TSM-DB" I get two commands to check what object the object-id referenced. show bfo 0no output for me "Bitfile object not found" show invo 0 some information about the object nodename, filespace, managementclass, and so on regards Michael Garnebode Diplom-Informatiker Schmitz Rz Consult GmbH Bachstr.1 50259 Pulheim Tel.: 02238/922266 Fax: 02238/922267 EMail: [EMAIL PROTECTED] im Auftrag der SWEST Sparkassen-Informatik-Services West GmbH Abt. : 731-52400 Spacemanagement Postanschrift : Postfach 10 53 10 D - 40044 Düsseldorf Besuchsadresse : Heerdter Lohweg 35 Raum B0-29 Düsseldorf Tel.: +49 211 826 8896 Fax : +49 211 826 8446 Web: http://www.swest.de
no activitylog after server restart with hacmp
Hi all, we have tsm integrated in a aix hacmp environment. aix 4.3.3, tsm server 5.1.6.4, Hacmp 4.4.?? After a graceful swop from one server to the other server the tsm-server starts but writes no activitylog. The last entry was "halt" from the old tsmserver process. I can do any queries but no entrys in the activitylog. After the swop i restart the tsmserver manuel and all entrys are right. The problem is repeatable. Is it a security problem for the scripts ?? Michael Garnebode
Antwort: Problem with a library
Hello, i have other library than a storagetek but power off/on the library also. The library do (i think) his own library inventory. After that do a tsm audit library. kind regards Michael Garnebode Diplom-Informatiker Schmitz Rz Consult GmbH Bachstr.1 50259 Pulheim Tel.: 02238/922266 Fax: 02238/922267 EMail: [EMAIL PROTECTED]
Antwort: Checkin 3590 EHPCT
Hello, have you write a label on the Volume ?? You can find the information of this errorcode in the message-book (OP=READ,Error Number=23, CC=403, KEY=08, ASC=14, ASCQ=01, cc=403 Media error key=08 blank check asc=14 ascq=01 Record not found MfG Michael Garnebode Diplom-Informatiker Schmitz Rz Consult GmbH Bachstr.1 50259 Pulheim Tel.: 02238/922266 Fax: 02238/922267 EMail: [EMAIL PROTECTED] im Auftrag der SWEST Sparkassen-Informatik-Services West GmbH Abt. : 731-52400 Spacemanagement Postanschrift : Postfach 10 53 10 D - 40044 Düsseldorf Besuchsadresse : Heerdter Lohweg 35 Raum B0-29 Düsseldorf Tel.: +49 211 826 8896 Fax : +49 211 826 8446 Web: http://www.swest.de
Antwort: BACKUP STGPOOL
Hi, i think you can see it only you have a server to server communication defined for the copypool transaction. then you can see how much GB are transfered regards Michael Garnebode Diplom-Informatiker Schmitz Rz Consult GmbH Bachstr.1 50259 Pulheim Tel.: 02238/922266 Fax: 02238/922267 EMail: [EMAIL PROTECTED] im Auftrag der SWEST Sparkassen-Informatik-Services West GmbH Abt. : 731-52400 Spacemanagement Postanschrift : Postfach 10 53 10 D - 40044 Düsseldorf Besuchsadresse : Heerdter Lohweg 35 Raum B0-29 Düsseldorf Tel.: +49 211 826 8896 Fax : +49 211 826 8446 Web: http://www.swest.de
Antwort: Re: My experience with audit db
Hi, our server run for 4 years without auditdb or unload/load db. We have some inconsistency object in our db's. The support can't fix this problem with any of unsupported commands. That the reason to do a "auditdb" regards Michael Garnebode Diplom-Informatiker Schmitz Rz Consult GmbH Bachstr.1 50259 Pulheim Tel.: 02238/922266 Fax: 02238/922267 EMail: [EMAIL PROTECTED] im Auftrag der SWEST Sparkassen-Informatik-Services West GmbH Abt. : 731-52400 Spacemanagement Postanschrift : Postfach 10 53 10 D - 40044 Düsseldorf Besuchsadresse : Heerdter Lohweg 35 Raum B0-29 Düsseldorf Tel.: +49 211 826 8896 Fax : +49 211 826 8446 Web: http://www.swest.de
My experience with audit db
Good morning, last weekend i use a 3 day servicewindow to do a audit db on our two tsm-server. Here my experience: Both tsm-server are S7A with 4GB Memory, the TSM-DB stay on SSA Harddisk, Wlb06190: Available Assigned Maximum MaximumPage Total Used Pct Max. Space Capacity Extension ReductionSizeUsable Pages Util Pct (MB) (MB) (MB) (MB) (bytes) Pages Util - - - --- - - - - 36.000 36.000 012.040 4.096 9.216.000 6.134.984 66.6 66.6 ANR4306I AUDITDB: Processed 175824258 database entries (cumulative). Start Auditdb 22.02.03 09:23 End Auditdb23.02.03 19:19 34 hours wlb06192: Available Assigned Maximum MaximumPage Total Used Pct Max. Space Capacity Extension ReductionSizeUsable Pages Util Pct (MB) (MB) (MB) (MB) (bytes) Pages Util - - - --- - - - - 28.288 22.276 6.012 1.164 4.096 5.702.656 1.999.967 35.1 35.1 ANR4306I AUDITDB: Processed 64775507 database entries (cumulative). Start Auditdb 22.02.03 08:30 Ende Auditdb 22.02.03 19:55 12 hours kind regards Michael Garnebode Diplom-Informatiker Schmitz Rz Consult GmbH Bachstr.1 50259 Pulheim Tel.: 02238/922266 Fax: 02238/922267 EMail: [EMAIL PROTECTED] im Auftrag der SWEST Sparkassen-Informatik-Services West GmbH Abt. : 731-52400 Spacemanagement Postanschrift : Postfach 10 53 10 D - 40044 Düsseldorf Besuchsadresse : Heerdter Lohweg 35 Raum B0-29 Düsseldorf Tel.: +49 211 826 8896 Fax : +49 211 826 8446 Web: http://www.swest.de
When comes the supportTDP for Oracle 9.2.x.x
Good morning, can anybody tell me when Tivoli support Oracle 9.2.x.x with TDP ?? MfG Michael Garnebode Diplom-Informatiker Schmitz Rz Consult GmbH Bachstr.1 50259 Pulheim Tel.: 02238/922266 Fax: 02238/922267 EMail: [EMAIL PROTECTED] im Auftrag der SWEST Sparkassen-Informatik-Services West GmbH Abt. : 731-52400 Spacemanagement Postanschrift : Postfach 10 53 10 D - 40044 Düsseldorf Besuchsadresse : Heerdter Lohweg 35 Raum B0-29 Düsseldorf Tel.: +49 211 826 8896 Fax : +49 211 826 8446 Web: http://www.swest.de
Antwort: Re: Where to get 5.1.6.0 server for AIX?
Look her !! ftp://service.boulder.ibm.com/storage/tivoli-storage-management/maintenance/server/v5r1/AIX/LATEST/ Michael Garnebode Diplom-Informatiker Schmitz Rz Consult GmbH Bachstr.1 50259 Pulheim Tel.: 02238/922266 Fax: 02238/922267 EMail: [EMAIL PROTECTED] im Auftrag der SWEST Sparkassen-Informatik-Services West GmbH Abt. : 731-52400 Spacemanagement Postanschrift : Postfach 10 53 10 D - 40044 Düsseldorf Besuchsadresse : Heerdter Lohweg 35 Raum B0-29 Düsseldorf Tel.: +49 211 826 8896 Fax : +49 211 826 8446 Web: http://www.swest.de
Antwort: Re: Restore old Data via gui
Thanks for the reply but this not work for us !! I don't know Michael Garnebode Diplom-Informatiker Schmitz Rz Consult GmbH Bachstr.1 50259 Pulheim Tel.: 02238/922266 Fax: 02238/922267 EMail: [EMAIL PROTECTED] im Auftrag der SWEST Sparkassen-Informatik-Services West GmbH Abt. : 731-52400 Spacemanagement Postanschrift : Postfach 10 53 10 D - 40044 Düsseldorf Besuchsadresse : Heerdter Lohweg 35 Raum B0-29 Düsseldorf Tel.: +49 211 826 8896 Fax : +49 211 826 8446 Web: http://www.swest.de
Restore old Data via gui
Good day, we have here some problems with the gui restore. TSM-Client 4.2.3 TSM-Sever 4.2.3.0 both AIX 4.3.3 We want restore old data from another node backuped with ADSM-Version 3.1.6.0 With the commandline we see the data. We use: dsmc restore -pick -ina -virtualnode= -se= everything is ok. This are the steps we do with the gui: I am root!! 1. dsm& 2. Login 3. From the menuebar "File"->"Login" change the "nodename" "userid" and "Password" 3. The connectioninformation looks ok. The new node ist loged in. 4. Open the restore windows-> change the "active/inactive" state. 5. Go down to the "file level" and i saw nothing Other way. I put the nodename with the old data to the dsm.sys file. Start dsm-> login with the right password. Do restore -> change active/inactive The same result in the gui "NOTHING" With the commandline everything is ok. What can i do ?? regards Michael Garnebode Diplom-Informatiker Schmitz Rz Consult GmbH Bachstr.1 50259 Pulheim Tel.: 02238/922266 Fax: 02238/922267 EMail: [EMAIL PROTECTED] im Auftrag der SWEST Sparkassen-Informatik-Services West GmbH Abt. : 731-52400 Spacemanagement Postanschrift : Postfach 10 53 10 D - 40044 Düsseldorf Besuchsadresse : Heerdter Lohweg 35 Raum B0-29 Düsseldorf Tel.: +49 211 826 8896 Fax : +49 211 826 8446 Web: http://www.swest.de
Novell Error ANS1870E
Good Day, is anybody out there can help me to give me a explanation why this error occured ?? I see the "Session lost" and there is a "Session reestablished" but why can't the client reconnect?? AIX 4.3.3 TSM-Server 4.2.2.10 Novell 5.10 TSM-Client 4.2.2.0 28.01.2003 15:58:50 ANS1512E Scheduled event 'PHYTON_INC' failed. Return code = 4. 28.01.2003 17:29:14 ANS1809E Session is lost; initializing session reopen procedure. 28.01.2003 17:29:14 ANS1809E Session is lost; initializing session reopen procedure. 28.01.2003 17:29:29 ANS1810E TSM session has been reestablished. 28.01.2003 17:29:29 ANS1870E NDS transport failure FFFDFEAF has occurred. Please contact Novell to resolve it. 28.01.2003 17:29:29 A transport failure has occured. 28.01.2003 17:29:29 <<< BAD MESSAGE >>> 28.01.2003 17:29:29 PrivIncrFileSpace: Received rc=1 from fioGetDirEntries: .[Root] .O=extra.OU=kis 28.01.2003 17:29:31 ANS1301E Server detected system error MfG Michael Garnebode Diplom-Informatiker Schmitz Rz Consult GmbH Bachstr.1 50259 Pulheim Tel.: 02238/922266 Fax: 02238/922267 EMail: [EMAIL PROTECTED] im Auftrag der SWEST Sparkassen-Informatik-Services West GmbH Abt. : 731-52400 Spacemanagement Postanschrift : Postfach 10 53 10 D - 40044 Düsseldorf Besuchsadresse : Heerdter Lohweg 35 Raum B0-29 Düsseldorf Tel.: +49 211 826 8896 Fax : +49 211 826 8446 Web: http://www.swest.de
Oracle 9.2. with Solaris 8 (64) TDPO 2.2.10
Hi, can we backup a Oracle 9.2 under Solaris 8 with tdpo 2.2.10 ?? Is that supported ?? I found a solution for AIX5 but not for Solaris 8 TSM-Client 4.2.3.0 TSM-Server 4.2.3.0 regards Michael Garnebode Diplom-Informatiker Schmitz Rz Consult GmbH Bachstr.1 50259 Pulheim Tel.: 02238/922266 Fax: 02238/922267 EMail: [EMAIL PROTECTED] im Auftrag der SWEST Sparkassen-Informatik-Services West GmbH Abt. : 731-52400 Spacemanagement Postanschrift : Postfach 10 53 10 D - 40044 Düsseldorf Besuchsadresse : Heerdter Lohweg 35 Raum B0-29 Düsseldorf Tel.: +49 211 826 8896 Fax : +49 211 826 8446 Web: http://www.swest.de
Q: Reread the Discpool-Cache files
Good morning, we have a problem with our data in a primary storage pool. Our worm are corrupted about the apar IC35442 We have aix 4.3.3 and tsm-server 5.1.5.3 . All data cached in a diskpool for 1 year. I have migrate the data to the worm but the worm are damaged. We have defined a copypool but about the apar IC35442 the data also damaged. All data stay in the discpool as cached file. Is there any solution in tsm to reread this cached file to produced a new storagepool ?? What about a new primary storagepool as nextstoragepool when i mark the worm "unav or damaged" ?? thanks Michael Garnebode
Problem with SCSI->Fibr (Pathlight) Only Information
Hi folks, we have found a bug in the tsm device driver. Our configuration are: aix 4.3.3 with fibre-channel adapter DISC Jukebox 525 with SONY F561 Worm Drives (SCSI) We connect the aix and the jukebox with a PATHLIGHT bridge. (fibre to scsi) The problem ist the Pathlight bridge support online 2K blocks (for optical device) The tsm device driver send dynamic blocks with 4K size. We have done a backup an no error are reported. When we do a "audit vol" on the media many errors are reported in the actlivitylog A trace from the devicedrive says. "Hey i have send 4K and have a rest from the block but the returncode is null" No error was reportet We can't restore the files. Now we have a firmwareupdate from Pathlight for 4K support and a new devicedriver. Now everything is right. When anybody have a similar configuration. Check your worm/data !! MfG Michael Garnebode Diplom-Informatiker Schmitz Rz Consult GmbH Bachstr.1 50259 Pulheim Tel.: 02238/922266 Fax: 02238/922267 EMail: [EMAIL PROTECTED] im Auftrag der SWEST Sparkassen-Informatik-Services West GmbH Abt. : 731-52400 Spacemanagement Postanschrift : Postfach 10 53 10 D - 40044 Düsseldorf Besuchsadresse : Heerdter Lohweg 35 Raum B0-29 Düsseldorf Tel.: +49 211 826 8896 Fax : +49 211 826 8446 Web: http://www.swest.de
Novell ANS 1880E pls help
Hi all, our customer founds the messages seen below. Have seen anybody this error ?? Any idea ?? Our customer says hi checks the permissions and all was right !! I'm not a novell freak and i can`t checks this problem myself !! 04.12.2002 22:31:33 ANS1880E TSA Connect error, NWSMConnectToTargetService 'ISIS_2000' password file 'PHYTON\SYS:/TIVOLI/TSM/CLIENT/BA/TSM.PWD'. Userid = '.CN=admin.O=main' failed with cc = 800B dsmc help says: " ANS1880E TSA Connect error, NWSMConnectToTargetService 'TSA_Target_Service' password file 'password_file'. Userid = 'NetWare_userid' failed with cc = TSA_ccode Explanation: TSM received an unexpected error from the Novell TSA interface while processing the userid and password from NWPWFILE. System Action: If the failure is a 'Login Denied' the user will be prompted for a Novell NetWare Userid and Password, and a password file will be created. User Response: The cc is returned from the TSA which belongs to Novell NetWare. If you get cc = FFFDFFD7 'Login Denied', please check the following: The user-id has been disabled. The user-id/password is invalid or expired. The user-id has inadequate security access. The user-id has insufficent rights to files and directorys. NetWare is not allowing logins (DISABLE LOGIN was issued at the console). " regards Michael Garnebode Diplom-Informatiker Schmitz Rz Consult GmbH Bachstr.1 50259 Pulheim Tel.: 02238/922266 Fax: 02238/922267 EMail: [EMAIL PROTECTED] im Auftrag der SWEST Sparkassen-Informatik-Services West GmbH Abt. : 731-52400 Spacemanagement Postanschrift : Postfach 10 53 10 D - 40044 Düsseldorf Besuchsadresse : Heerdter Lohweg 35 Raum B0-29 Düsseldorf Tel.: +49 211 826 8896 Fax : +49 211 826 8446 Web: http://www.swest.de
Antwort: Re: Whats the Risk?
Hi, we are in a situation that we must do a auditdb. We have many coruppted pages in our database (4 years without audit) Last week i test the auditdb and her the results TSM Server 4.2.3 / AIX 4.3.3 / S70A /SSA Disks 30 GB Database with 30% utilization auditdb fix=yes 33 hours auditdb diskstorage fix=yes 2 hours auditdb archstorage fix=yes24 hours auditdb storage fix=yes28 hours We must found a weekend with no relevant backupstreams. regards Michael Garnebode Diplom-Informatiker Schmitz Rz Consult GmbH Bachstr.1 50259 Pulheim Tel.: 02238/922266 Fax: 02238/922267 EMail: [EMAIL PROTECTED] im Auftrag der SWEST Sparkassen-Informatik-Services West GmbH Abt. : 731-52400 Spacemanagement Postanschrift : Postfach 10 53 10 D - 40044 Düsseldorf Besuchsadresse : Heerdter Lohweg 35 Raum B0-29 Düsseldorf Tel.: +49 211 826 8896 Fax : +49 211 826 8446 Web: http://www.swest.de