3590 Tape Drive Errors

2001-08-28 Thread Bruce Kamp

Has anybody seen these errors before?  IBM has been here many times &
replaced the read/write heads & loaded the latest micro code on the drives
but I keep getting them.

---
LABEL:  SIM_MIM_RECORD_3590
IDENTIFIER: D1A1AE6F

Date/Time:   Tue Aug 28 07:42:06
Sequence Number: 2770
Machine Id:  00012953A300
Node Id: tsmserv
Class:   H
Type:INFO
Resource Name:   rmt4
Resource Class:  tape
Resource Type:   3590
Location:00-08-01-3,0
VPD:
ManufacturerIBM
Machine Type and Model..03590E1A
Serial Number...000F3420
Device Specific.(FW)E32E
Loadable Microcode LevelA0B00E26

Description
TAPE SIM/MIM RECORD

Probable Causes
TAPE DRIVE
Failure Causes
TAPE DRIVE

Recommended Actions
REFER TO PRODUCT DOCUMENTATION FOR ADDITIONAL INFORMATION

Detail Data
DIAGNOSTIC EXPLANATION
3100 0044  6140 0130 3030 3030 3030 3233 3245 3537 3030 3941 3030 3030
3030
4646 4335 3539 4335 3539 3830 3030 4942 4D31 332D 3030 3030 3030 3046 3334
3230
3033 3539 3045 3141
---
LABEL:  TAPE_DRIVE_CLEANING
IDENTIFIER: E507DCF9

Date/Time:   Tue Aug 28 07:39:03
Sequence Number: 2769
Machine Id:  00012953A300
Node Id: tsmserv
Class:   H
Type:INFO
Resource Name:   rmt4
Resource Class:  tape
Resource Type:   3590
Location:00-08-01-3,0
VPD:
ManufacturerIBM
Machine Type and Model..03590E1A
Serial Number...000F3420
Device Specific.(FW)E32E
Loadable Microcode LevelA0B00E26

Description
TAPE DRIVE NEEDS CLEANING

Probable Causes
TAPE DRIVE

Failure Causes
TAPE DRIVE

Recommended Actions
CLEAN TAPE DRIVE

Detail Data
SENSE DATA
0603  1B00      0102  7000 0100  0058 

0017 FF03 C94B 4033 0005 0140    1B00     

             8000 3332
4520
2020 2000             

             
---

--
Bruce Kamp
Network Analyst II
Memorial Healthcare System
P: (954)987-2020 x6008
F: (954)985-2274
E: [EMAIL PROTECTED]




Re: 3590 Tape Drive Errors

2001-08-28 Thread Valerie Fisher

Yes - we cleaned the drive which helped but it may also be an old tape that
needs to be replaced.

-Original Message-
From: Bruce Kamp [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, August 28, 2001 10:17 AM
To: [EMAIL PROTECTED]
Subject: 3590 Tape Drive Errors


Has anybody seen these errors before?  IBM has been here many times &
replaced the read/write heads & loaded the latest micro code on the drives
but I keep getting them.

---
LABEL:  SIM_MIM_RECORD_3590
IDENTIFIER: D1A1AE6F

Date/Time:   Tue Aug 28 07:42:06
Sequence Number: 2770
Machine Id:  00012953A300
Node Id: tsmserv
Class:   H
Type:INFO
Resource Name:   rmt4
Resource Class:  tape
Resource Type:   3590
Location:00-08-01-3,0
VPD:
ManufacturerIBM
Machine Type and Model..03590E1A
Serial Number...000F3420
Device Specific.(FW)E32E
Loadable Microcode LevelA0B00E26

Description
TAPE SIM/MIM RECORD

Probable Causes
TAPE DRIVE
Failure Causes
TAPE DRIVE

Recommended Actions
REFER TO PRODUCT DOCUMENTATION FOR ADDITIONAL INFORMATION

Detail Data
DIAGNOSTIC EXPLANATION
3100 0044  6140 0130 3030 3030 3030 3233 3245 3537 3030 3941 3030 3030
3030
4646 4335 3539 4335 3539 3830 3030 4942 4D31 332D 3030 3030 3030 3046 3334
3230
3033 3539 3045 3141
---
LABEL:  TAPE_DRIVE_CLEANING
IDENTIFIER: E507DCF9

Date/Time:   Tue Aug 28 07:39:03
Sequence Number: 2769
Machine Id:  00012953A300
Node Id: tsmserv
Class:   H
Type:INFO
Resource Name:   rmt4
Resource Class:  tape
Resource Type:   3590
Location:00-08-01-3,0
VPD:
ManufacturerIBM
Machine Type and Model..03590E1A
Serial Number...000F3420
Device Specific.(FW)E32E
Loadable Microcode LevelA0B00E26

Description
TAPE DRIVE NEEDS CLEANING

Probable Causes
TAPE DRIVE

Failure Causes
TAPE DRIVE

Recommended Actions
CLEAN TAPE DRIVE

Detail Data
SENSE DATA
0603  1B00      0102  7000 0100  0058 

0017 FF03 C94B 4033 0005 0140    1B00     

             8000 3332
4520
2020 2000             

             
---

--
Bruce Kamp
Network Analyst II
Memorial Healthcare System
P: (954)987-2020 x6008
F: (954)985-2274
E: [EMAIL PROTECTED]




Re: 3590 Tape Drive Errors

2001-08-28 Thread Bruce Kamp

The drive is in a 3494 which is supposed to handle the cleaning (IBM set the
parameters) & the tapes are only 0 - 4 months old.

-Original Message-
From: Valerie Fisher [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, August 28, 2001 10:23 AM
To: [EMAIL PROTECTED]
Subject: Re: 3590 Tape Drive Errors


Yes - we cleaned the drive which helped but it may also be an old tape that
needs to be replaced.

-Original Message-
From: Bruce Kamp [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, August 28, 2001 10:17 AM
To: [EMAIL PROTECTED]
Subject: 3590 Tape Drive Errors


Has anybody seen these errors before?  IBM has been here many times &
replaced the read/write heads & loaded the latest micro code on the drives
but I keep getting them.

---
LABEL:  SIM_MIM_RECORD_3590
IDENTIFIER: D1A1AE6F

Date/Time:   Tue Aug 28 07:42:06
Sequence Number: 2770
Machine Id:  00012953A300
Node Id: tsmserv
Class:   H
Type:INFO
Resource Name:   rmt4
Resource Class:  tape
Resource Type:   3590
Location:00-08-01-3,0
VPD:
ManufacturerIBM
Machine Type and Model..03590E1A
Serial Number...000F3420
Device Specific.(FW)E32E
Loadable Microcode LevelA0B00E26

Description
TAPE SIM/MIM RECORD

Probable Causes
TAPE DRIVE
Failure Causes
TAPE DRIVE

Recommended Actions
REFER TO PRODUCT DOCUMENTATION FOR ADDITIONAL INFORMATION

Detail Data
DIAGNOSTIC EXPLANATION
3100 0044  6140 0130 3030 3030 3030 3233 3245 3537 3030 3941 3030 3030
3030
4646 4335 3539 4335 3539 3830 3030 4942 4D31 332D 3030 3030 3030 3046 3334
3230
3033 3539 3045 3141
---
LABEL:  TAPE_DRIVE_CLEANING
IDENTIFIER: E507DCF9

Date/Time:   Tue Aug 28 07:39:03
Sequence Number: 2769
Machine Id:  00012953A300
Node Id: tsmserv
Class:   H
Type:INFO
Resource Name:   rmt4
Resource Class:  tape
Resource Type:   3590
Location:00-08-01-3,0
VPD:
ManufacturerIBM
Machine Type and Model..03590E1A
Serial Number...000F3420
Device Specific.(FW)E32E
Loadable Microcode LevelA0B00E26

Description
TAPE DRIVE NEEDS CLEANING

Probable Causes
TAPE DRIVE

Failure Causes
TAPE DRIVE

Recommended Actions
CLEAN TAPE DRIVE

Detail Data
SENSE DATA
0603  1B00      0102  7000 0100  0058 

0017 FF03 C94B 4033 0005 0140    1B00     

             8000 3332
4520
2020 2000             

             
---

--
Bruce Kamp
Network Analyst II
Memorial Healthcare System
P: (954)987-2020 x6008
F: (954)985-2274
E: [EMAIL PROTECTED]




Re: 3590 Tape Drive Errors

2001-08-28 Thread Jeff Bach

They mean the tape drive was just cleaned.   You will continue to get them
each time the tape drive is cleaned.


Jeff Bach
Home Office Open Systems Engineering
Wal-Mart Stores, Inc.

WAL-MART CONFIDENTIAL


-Original Message-
From:   Bruce Kamp [SMTP:[EMAIL PROTECTED]]
Sent:   Tuesday, August 28, 2001 9:17 AM
To: [EMAIL PROTECTED]
Subject:3590 Tape Drive Errors

Has anybody seen these errors before?  IBM has been here many times
&
replaced the read/write heads & loaded the latest micro code on the
drives
but I keep getting them.


---
LABEL:  SIM_MIM_RECORD_3590
IDENTIFIER: D1A1AE6F

Date/Time:   Tue Aug 28 07:42:06
Sequence Number: 2770
Machine Id:  00012953A300
Node Id: tsmserv
Class:   H
Type:INFO
Resource Name:   rmt4
Resource Class:  tape
Resource Type:   3590
Location:00-08-01-3,0
VPD:
ManufacturerIBM
Machine Type and Model..03590E1A
Serial Number...000F3420
Device Specific.(FW)E32E
Loadable Microcode LevelA0B00E26

Description
TAPE SIM/MIM RECORD

Probable Causes
TAPE DRIVE
Failure Causes
TAPE DRIVE

Recommended Actions
REFER TO PRODUCT DOCUMENTATION FOR ADDITIONAL INFORMATION

Detail Data
DIAGNOSTIC EXPLANATION
3100 0044  6140 0130 3030 3030 3030 3233 3245 3537 3030 3941
3030 3030
3030
4646 4335 3539 4335 3539 3830 3030 4942 4D31 332D 3030 3030 3030
3046 3334
3230
3033 3539 3045 3141

---
LABEL:  TAPE_DRIVE_CLEANING
IDENTIFIER: E507DCF9

Date/Time:   Tue Aug 28 07:39:03
Sequence Number: 2769
Machine Id:  00012953A300
Node Id: tsmserv
Class:   H
Type:INFO
Resource Name:   rmt4
Resource Class:  tape
Resource Type:   3590
Location:00-08-01-3,0
VPD:
ManufacturerIBM
Machine Type and Model..03590E1A
Serial Number...000F3420
Device Specific.(FW)E32E
Loadable Microcode LevelA0B00E26

Description
TAPE DRIVE NEEDS CLEANING

Probable Causes
TAPE DRIVE

Failure Causes
TAPE DRIVE

Recommended Actions
CLEAN TAPE DRIVE

Detail Data
SENSE DATA
0603  1B00      0102  7000 0100 
0058 

0017 FF03 C94B 4033 0005 0140    1B00   
 

            
8000 3332
4520
2020 2000           
 

            


---

--
Bruce Kamp
Network Analyst II
Memorial Healthcare System
P: (954)987-2020 x6008
F: (954)985-2274
E: [EMAIL PROTECTED]



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Re: 3590 Tape Drive Errors

2001-08-28 Thread Richard Sims

>Has anybody seen these errors before?  IBM has been here many times &
>replaced the read/write heads & loaded the latest micro code on the drives
>but I keep getting them.

Bruce - You can verify that the 3494 is actually doing cleanings by
periodically running:  mtlib -l /dev/lmcp0 -qL
where the "avail 3590 cleaner cycles" should decrement over time.
Air pollution and dust don't help matters.  Consider having your CE
do a periodic wet cleaning (a manual task, opening the drive), and
note if the problem disappears after such a cleaning, to see if
cleanliness is the issue - which the TAPE_DRIVE_CLEANING record would
seems to indicate.

  Richard Sims, BU



Re: 3590 Tape Drive Errors

2001-08-28 Thread Farren Minns

Hi there

Well, we had many problems with load / unload errors for out 3590 tape
drives when they were installed (also in a 3494 library). The situation
went on for months with IBM coming out and replacing just about every part
of the drives. Eventually, they realised that each drive needed some sort
of special locking spring that holds the tapes firm for the picker-arm to
get/put tapes. These springs are not necessary in stand alone drives. It
was a simple fix and we have had no problems since.

This may have nothing to do with your problem at all, but it's working
asking IBM about.

Thanks

Farren





Bruce Kamp <[EMAIL PROTECTED]>@VM.MARIST.EDU> on 28/08/2001 15:32:55

Please respond to "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]>

Sent by:  "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]>


To:   [EMAIL PROTECTED]
cc:
Subject:  Re: 3590 Tape Drive Errors


The drive is in a 3494 which is supposed to handle the cleaning (IBM set
the
parameters) & the tapes are only 0 - 4 months old.

-Original Message-
From: Valerie Fisher [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, August 28, 2001 10:23 AM
To: [EMAIL PROTECTED]
Subject: Re: 3590 Tape Drive Errors


Yes - we cleaned the drive which helped but it may also be an old tape that
needs to be replaced.

-Original Message-
From: Bruce Kamp [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, August 28, 2001 10:17 AM
To: [EMAIL PROTECTED]
Subject: 3590 Tape Drive Errors


Has anybody seen these errors before?  IBM has been here many times &
replaced the read/write heads & loaded the latest micro code on the drives
but I keep getting them.

---
LABEL:  SIM_MIM_RECORD_3590
IDENTIFIER: D1A1AE6F

Date/Time:   Tue Aug 28 07:42:06
Sequence Number: 2770
Machine Id:  00012953A300
Node Id: tsmserv
Class:   H
Type:INFO
Resource Name:   rmt4
Resource Class:  tape
Resource Type:   3590
Location:00-08-01-3,0
VPD:
ManufacturerIBM
Machine Type and Model..03590E1A
Serial Number...000F3420
Device Specific.(FW)E32E
Loadable Microcode LevelA0B00E26

Description
TAPE SIM/MIM RECORD

Probable Causes
TAPE DRIVE
Failure Causes
TAPE DRIVE

Recommended Actions
REFER TO PRODUCT DOCUMENTATION FOR ADDITIONAL INFORMATION

Detail Data
DIAGNOSTIC EXPLANATION
3100 0044  6140 0130 3030 3030 3030 3233 3245 3537 3030 3941 3030 3030
3030
4646 4335 3539 4335 3539 3830 3030 4942 4D31 332D 3030 3030 3030 3046 3334
3230
3033 3539 3045 3141
---
LABEL:  TAPE_DRIVE_CLEANING
IDENTIFIER: E507DCF9

Date/Time:   Tue Aug 28 07:39:03
Sequence Number: 2769
Machine Id:  00012953A300
Node Id: tsmserv
Class:   H
Type:INFO
Resource Name:   rmt4
Resource Class:  tape
Resource Type:   3590
Location:00-08-01-3,0
VPD:
ManufacturerIBM
Machine Type and Model..03590E1A
Serial Number...000F3420
Device Specific.(FW)E32E
Loadable Microcode LevelA0B00E26

Description
TAPE DRIVE NEEDS CLEANING

Probable Causes
TAPE DRIVE

Failure Causes
TAPE DRIVE

Recommended Actions
CLEAN TAPE DRIVE

Detail Data
SENSE DATA
0603  1B00      0102  7000 0100  0058 

0017 FF03 C94B 4033 0005 0140    1B00     

             8000 3332
4520
2020 2000             

             
---

--
Bruce Kamp
Network Analyst II
Memorial Healthcare System
P: (954)987-2020 x6008
F: (954)985-2274
E: [EMAIL PROTECTED]




Re: 3590 Tape Drive Errors

2001-08-28 Thread Greg Tice

Since our IBM tech started replacing the cleaning brushes in our drives
every 6 months the number of tape related problems we experience has
dropped dramatically.

Regards,

Greg




Richard Sims
<[EMAIL PROTECTED]> To: [EMAIL PROTECTED]
Sent by: cc:
"ADSM: Dist  Fax to:
Stor Manager"Subject:     Re: 3590 Tape Drive Errors
<[EMAIL PROTECTED]
RIST.EDU>


08/28/2001
09:43
Please
respond to
"ADSM: Dist
Stor Manager"





>Has anybody seen these errors before?  IBM has been here many times &
>replaced the read/write heads & loaded the latest micro code on the drives
>but I keep getting them.

Bruce - You can verify that the 3494 is actually doing cleanings by
periodically running:  mtlib -l /dev/lmcp0 -qL
where the "avail 3590 cleaner cycles" should decrement over time.
Air pollution and dust don't help matters.  Consider having your CE
do a periodic wet cleaning (a manual task, opening the drive), and
note if the problem disappears after such a cleaning, to see if
cleanliness is the issue - which the TAPE_DRIVE_CLEANING record would
seems to indicate.

  Richard Sims, BU



Re: 3590 Tape Drive Errors

2001-08-28 Thread Joe Faracchio

We get them all the time and just increase the cleaning frequency
and/or put a couple of new cleaning tapes in the robot.

... joe.f.

Joseph A Faracchio,  Systems Programmer, UC Berkeley
Private mail on any topic should be directed to :
   [EMAIL PROTECTED]

On Tue, 28 Aug 2001, Bruce Kamp wrote:

> Has anybody seen these errors before?  IBM has been here many times &
> replaced the read/write heads & loaded the latest micro code on the drives
> but I keep getting them.
>
> ---
> LABEL:  SIM_MIM_RECORD_3590
> IDENTIFIER: D1A1AE6F
>
> Date/Time:   Tue Aug 28 07:42:06
> Sequence Number: 2770
> Machine Id:  00012953A300
> Node Id: tsmserv
> Class:   H
> Type:INFO
> Resource Name:   rmt4
> Resource Class:  tape
> Resource Type:   3590
> Location:00-08-01-3,0
> VPD:
> ManufacturerIBM
> Machine Type and Model..03590E1A
> Serial Number...000F3420
> Device Specific.(FW)E32E
> Loadable Microcode LevelA0B00E26
>
> Description
> TAPE SIM/MIM RECORD
>
> Probable Causes
> TAPE DRIVE
> Failure Causes
> TAPE DRIVE
>
> Recommended Actions
> REFER TO PRODUCT DOCUMENTATION FOR ADDITIONAL INFORMATION
>
> Detail Data
> DIAGNOSTIC EXPLANATION
> 3100 0044  6140 0130 3030 3030 3030 3233 3245 3537 3030 3941 3030 3030
> 3030
> 4646 4335 3539 4335 3539 3830 3030 4942 4D31 332D 3030 3030 3030 3046 3334
> 3230
> 3033 3539 3045 3141
> ---
> LABEL:  TAPE_DRIVE_CLEANING
> IDENTIFIER: E507DCF9
>
> Date/Time:   Tue Aug 28 07:39:03
> Sequence Number: 2769
> Machine Id:  00012953A300
> Node Id: tsmserv
> Class:   H
> Type:INFO
> Resource Name:   rmt4
> Resource Class:  tape
> Resource Type:   3590
> Location:00-08-01-3,0
> VPD:
> ManufacturerIBM
> Machine Type and Model..03590E1A
> Serial Number...000F3420
> Device Specific.(FW)E32E
> Loadable Microcode LevelA0B00E26
>
> Description
> TAPE DRIVE NEEDS CLEANING
>
> Probable Causes
> TAPE DRIVE
>
> Failure Causes
> TAPE DRIVE
>
> Recommended Actions
> CLEAN TAPE DRIVE
>
> Detail Data
> SENSE DATA
> 0603  1B00      0102  7000 0100  0058 
> 
> 0017 FF03 C94B 4033 0005 0140    1B00     
> 
>              8000 3332
> 4520
> 2020 2000             
> 
>              
> ---
>
> --
> Bruce Kamp
> Network Analyst II
> Memorial Healthcare System
> P: (954)987-2020 x6008
> F: (954)985-2274
> E: [EMAIL PROTECTED]
> 
>