3590 Tape Drive Errors
Has anybody seen these errors before? IBM has been here many times & replaced the read/write heads & loaded the latest micro code on the drives but I keep getting them. --- LABEL: SIM_MIM_RECORD_3590 IDENTIFIER: D1A1AE6F Date/Time: Tue Aug 28 07:42:06 Sequence Number: 2770 Machine Id: 00012953A300 Node Id: tsmserv Class: H Type:INFO Resource Name: rmt4 Resource Class: tape Resource Type: 3590 Location:00-08-01-3,0 VPD: ManufacturerIBM Machine Type and Model..03590E1A Serial Number...000F3420 Device Specific.(FW)E32E Loadable Microcode LevelA0B00E26 Description TAPE SIM/MIM RECORD Probable Causes TAPE DRIVE Failure Causes TAPE DRIVE Recommended Actions REFER TO PRODUCT DOCUMENTATION FOR ADDITIONAL INFORMATION Detail Data DIAGNOSTIC EXPLANATION 3100 0044 6140 0130 3030 3030 3030 3233 3245 3537 3030 3941 3030 3030 3030 4646 4335 3539 4335 3539 3830 3030 4942 4D31 332D 3030 3030 3030 3046 3334 3230 3033 3539 3045 3141 --- LABEL: TAPE_DRIVE_CLEANING IDENTIFIER: E507DCF9 Date/Time: Tue Aug 28 07:39:03 Sequence Number: 2769 Machine Id: 00012953A300 Node Id: tsmserv Class: H Type:INFO Resource Name: rmt4 Resource Class: tape Resource Type: 3590 Location:00-08-01-3,0 VPD: ManufacturerIBM Machine Type and Model..03590E1A Serial Number...000F3420 Device Specific.(FW)E32E Loadable Microcode LevelA0B00E26 Description TAPE DRIVE NEEDS CLEANING Probable Causes TAPE DRIVE Failure Causes TAPE DRIVE Recommended Actions CLEAN TAPE DRIVE Detail Data SENSE DATA 0603 1B00 0102 7000 0100 0058 0017 FF03 C94B 4033 0005 0140 1B00 8000 3332 4520 2020 2000 --- -- Bruce Kamp Network Analyst II Memorial Healthcare System P: (954)987-2020 x6008 F: (954)985-2274 E: [EMAIL PROTECTED]
Re: 3590 Tape Drive Errors
Yes - we cleaned the drive which helped but it may also be an old tape that needs to be replaced. -Original Message- From: Bruce Kamp [mailto:[EMAIL PROTECTED]] Sent: Tuesday, August 28, 2001 10:17 AM To: [EMAIL PROTECTED] Subject: 3590 Tape Drive Errors Has anybody seen these errors before? IBM has been here many times & replaced the read/write heads & loaded the latest micro code on the drives but I keep getting them. --- LABEL: SIM_MIM_RECORD_3590 IDENTIFIER: D1A1AE6F Date/Time: Tue Aug 28 07:42:06 Sequence Number: 2770 Machine Id: 00012953A300 Node Id: tsmserv Class: H Type:INFO Resource Name: rmt4 Resource Class: tape Resource Type: 3590 Location:00-08-01-3,0 VPD: ManufacturerIBM Machine Type and Model..03590E1A Serial Number...000F3420 Device Specific.(FW)E32E Loadable Microcode LevelA0B00E26 Description TAPE SIM/MIM RECORD Probable Causes TAPE DRIVE Failure Causes TAPE DRIVE Recommended Actions REFER TO PRODUCT DOCUMENTATION FOR ADDITIONAL INFORMATION Detail Data DIAGNOSTIC EXPLANATION 3100 0044 6140 0130 3030 3030 3030 3233 3245 3537 3030 3941 3030 3030 3030 4646 4335 3539 4335 3539 3830 3030 4942 4D31 332D 3030 3030 3030 3046 3334 3230 3033 3539 3045 3141 --- LABEL: TAPE_DRIVE_CLEANING IDENTIFIER: E507DCF9 Date/Time: Tue Aug 28 07:39:03 Sequence Number: 2769 Machine Id: 00012953A300 Node Id: tsmserv Class: H Type:INFO Resource Name: rmt4 Resource Class: tape Resource Type: 3590 Location:00-08-01-3,0 VPD: ManufacturerIBM Machine Type and Model..03590E1A Serial Number...000F3420 Device Specific.(FW)E32E Loadable Microcode LevelA0B00E26 Description TAPE DRIVE NEEDS CLEANING Probable Causes TAPE DRIVE Failure Causes TAPE DRIVE Recommended Actions CLEAN TAPE DRIVE Detail Data SENSE DATA 0603 1B00 0102 7000 0100 0058 0017 FF03 C94B 4033 0005 0140 1B00 8000 3332 4520 2020 2000 --- -- Bruce Kamp Network Analyst II Memorial Healthcare System P: (954)987-2020 x6008 F: (954)985-2274 E: [EMAIL PROTECTED]
Re: 3590 Tape Drive Errors
The drive is in a 3494 which is supposed to handle the cleaning (IBM set the parameters) & the tapes are only 0 - 4 months old. -Original Message- From: Valerie Fisher [mailto:[EMAIL PROTECTED]] Sent: Tuesday, August 28, 2001 10:23 AM To: [EMAIL PROTECTED] Subject: Re: 3590 Tape Drive Errors Yes - we cleaned the drive which helped but it may also be an old tape that needs to be replaced. -Original Message- From: Bruce Kamp [mailto:[EMAIL PROTECTED]] Sent: Tuesday, August 28, 2001 10:17 AM To: [EMAIL PROTECTED] Subject: 3590 Tape Drive Errors Has anybody seen these errors before? IBM has been here many times & replaced the read/write heads & loaded the latest micro code on the drives but I keep getting them. --- LABEL: SIM_MIM_RECORD_3590 IDENTIFIER: D1A1AE6F Date/Time: Tue Aug 28 07:42:06 Sequence Number: 2770 Machine Id: 00012953A300 Node Id: tsmserv Class: H Type:INFO Resource Name: rmt4 Resource Class: tape Resource Type: 3590 Location:00-08-01-3,0 VPD: ManufacturerIBM Machine Type and Model..03590E1A Serial Number...000F3420 Device Specific.(FW)E32E Loadable Microcode LevelA0B00E26 Description TAPE SIM/MIM RECORD Probable Causes TAPE DRIVE Failure Causes TAPE DRIVE Recommended Actions REFER TO PRODUCT DOCUMENTATION FOR ADDITIONAL INFORMATION Detail Data DIAGNOSTIC EXPLANATION 3100 0044 6140 0130 3030 3030 3030 3233 3245 3537 3030 3941 3030 3030 3030 4646 4335 3539 4335 3539 3830 3030 4942 4D31 332D 3030 3030 3030 3046 3334 3230 3033 3539 3045 3141 --- LABEL: TAPE_DRIVE_CLEANING IDENTIFIER: E507DCF9 Date/Time: Tue Aug 28 07:39:03 Sequence Number: 2769 Machine Id: 00012953A300 Node Id: tsmserv Class: H Type:INFO Resource Name: rmt4 Resource Class: tape Resource Type: 3590 Location:00-08-01-3,0 VPD: ManufacturerIBM Machine Type and Model..03590E1A Serial Number...000F3420 Device Specific.(FW)E32E Loadable Microcode LevelA0B00E26 Description TAPE DRIVE NEEDS CLEANING Probable Causes TAPE DRIVE Failure Causes TAPE DRIVE Recommended Actions CLEAN TAPE DRIVE Detail Data SENSE DATA 0603 1B00 0102 7000 0100 0058 0017 FF03 C94B 4033 0005 0140 1B00 8000 3332 4520 2020 2000 --- -- Bruce Kamp Network Analyst II Memorial Healthcare System P: (954)987-2020 x6008 F: (954)985-2274 E: [EMAIL PROTECTED]
Re: 3590 Tape Drive Errors
They mean the tape drive was just cleaned. You will continue to get them each time the tape drive is cleaned. Jeff Bach Home Office Open Systems Engineering Wal-Mart Stores, Inc. WAL-MART CONFIDENTIAL -Original Message- From: Bruce Kamp [SMTP:[EMAIL PROTECTED]] Sent: Tuesday, August 28, 2001 9:17 AM To: [EMAIL PROTECTED] Subject:3590 Tape Drive Errors Has anybody seen these errors before? IBM has been here many times & replaced the read/write heads & loaded the latest micro code on the drives but I keep getting them. --- LABEL: SIM_MIM_RECORD_3590 IDENTIFIER: D1A1AE6F Date/Time: Tue Aug 28 07:42:06 Sequence Number: 2770 Machine Id: 00012953A300 Node Id: tsmserv Class: H Type:INFO Resource Name: rmt4 Resource Class: tape Resource Type: 3590 Location:00-08-01-3,0 VPD: ManufacturerIBM Machine Type and Model..03590E1A Serial Number...000F3420 Device Specific.(FW)E32E Loadable Microcode LevelA0B00E26 Description TAPE SIM/MIM RECORD Probable Causes TAPE DRIVE Failure Causes TAPE DRIVE Recommended Actions REFER TO PRODUCT DOCUMENTATION FOR ADDITIONAL INFORMATION Detail Data DIAGNOSTIC EXPLANATION 3100 0044 6140 0130 3030 3030 3030 3233 3245 3537 3030 3941 3030 3030 3030 4646 4335 3539 4335 3539 3830 3030 4942 4D31 332D 3030 3030 3030 3046 3334 3230 3033 3539 3045 3141 --- LABEL: TAPE_DRIVE_CLEANING IDENTIFIER: E507DCF9 Date/Time: Tue Aug 28 07:39:03 Sequence Number: 2769 Machine Id: 00012953A300 Node Id: tsmserv Class: H Type:INFO Resource Name: rmt4 Resource Class: tape Resource Type: 3590 Location:00-08-01-3,0 VPD: ManufacturerIBM Machine Type and Model..03590E1A Serial Number...000F3420 Device Specific.(FW)E32E Loadable Microcode LevelA0B00E26 Description TAPE DRIVE NEEDS CLEANING Probable Causes TAPE DRIVE Failure Causes TAPE DRIVE Recommended Actions CLEAN TAPE DRIVE Detail Data SENSE DATA 0603 1B00 0102 7000 0100 0058 0017 FF03 C94B 4033 0005 0140 1B00 8000 3332 4520 2020 2000 --- -- Bruce Kamp Network Analyst II Memorial Healthcare System P: (954)987-2020 x6008 F: (954)985-2274 E: [EMAIL PROTECTED] ** This email and any files transmitted with it are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error destroy it immediately. **
Re: 3590 Tape Drive Errors
>Has anybody seen these errors before? IBM has been here many times & >replaced the read/write heads & loaded the latest micro code on the drives >but I keep getting them. Bruce - You can verify that the 3494 is actually doing cleanings by periodically running: mtlib -l /dev/lmcp0 -qL where the "avail 3590 cleaner cycles" should decrement over time. Air pollution and dust don't help matters. Consider having your CE do a periodic wet cleaning (a manual task, opening the drive), and note if the problem disappears after such a cleaning, to see if cleanliness is the issue - which the TAPE_DRIVE_CLEANING record would seems to indicate. Richard Sims, BU
Re: 3590 Tape Drive Errors
Hi there Well, we had many problems with load / unload errors for out 3590 tape drives when they were installed (also in a 3494 library). The situation went on for months with IBM coming out and replacing just about every part of the drives. Eventually, they realised that each drive needed some sort of special locking spring that holds the tapes firm for the picker-arm to get/put tapes. These springs are not necessary in stand alone drives. It was a simple fix and we have had no problems since. This may have nothing to do with your problem at all, but it's working asking IBM about. Thanks Farren Bruce Kamp <[EMAIL PROTECTED]>@VM.MARIST.EDU> on 28/08/2001 15:32:55 Please respond to "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]> Sent by: "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]> To: [EMAIL PROTECTED] cc: Subject: Re: 3590 Tape Drive Errors The drive is in a 3494 which is supposed to handle the cleaning (IBM set the parameters) & the tapes are only 0 - 4 months old. -Original Message- From: Valerie Fisher [mailto:[EMAIL PROTECTED]] Sent: Tuesday, August 28, 2001 10:23 AM To: [EMAIL PROTECTED] Subject: Re: 3590 Tape Drive Errors Yes - we cleaned the drive which helped but it may also be an old tape that needs to be replaced. -Original Message- From: Bruce Kamp [mailto:[EMAIL PROTECTED]] Sent: Tuesday, August 28, 2001 10:17 AM To: [EMAIL PROTECTED] Subject: 3590 Tape Drive Errors Has anybody seen these errors before? IBM has been here many times & replaced the read/write heads & loaded the latest micro code on the drives but I keep getting them. --- LABEL: SIM_MIM_RECORD_3590 IDENTIFIER: D1A1AE6F Date/Time: Tue Aug 28 07:42:06 Sequence Number: 2770 Machine Id: 00012953A300 Node Id: tsmserv Class: H Type:INFO Resource Name: rmt4 Resource Class: tape Resource Type: 3590 Location:00-08-01-3,0 VPD: ManufacturerIBM Machine Type and Model..03590E1A Serial Number...000F3420 Device Specific.(FW)E32E Loadable Microcode LevelA0B00E26 Description TAPE SIM/MIM RECORD Probable Causes TAPE DRIVE Failure Causes TAPE DRIVE Recommended Actions REFER TO PRODUCT DOCUMENTATION FOR ADDITIONAL INFORMATION Detail Data DIAGNOSTIC EXPLANATION 3100 0044 6140 0130 3030 3030 3030 3233 3245 3537 3030 3941 3030 3030 3030 4646 4335 3539 4335 3539 3830 3030 4942 4D31 332D 3030 3030 3030 3046 3334 3230 3033 3539 3045 3141 --- LABEL: TAPE_DRIVE_CLEANING IDENTIFIER: E507DCF9 Date/Time: Tue Aug 28 07:39:03 Sequence Number: 2769 Machine Id: 00012953A300 Node Id: tsmserv Class: H Type:INFO Resource Name: rmt4 Resource Class: tape Resource Type: 3590 Location:00-08-01-3,0 VPD: ManufacturerIBM Machine Type and Model..03590E1A Serial Number...000F3420 Device Specific.(FW)E32E Loadable Microcode LevelA0B00E26 Description TAPE DRIVE NEEDS CLEANING Probable Causes TAPE DRIVE Failure Causes TAPE DRIVE Recommended Actions CLEAN TAPE DRIVE Detail Data SENSE DATA 0603 1B00 0102 7000 0100 0058 0017 FF03 C94B 4033 0005 0140 1B00 8000 3332 4520 2020 2000 --- -- Bruce Kamp Network Analyst II Memorial Healthcare System P: (954)987-2020 x6008 F: (954)985-2274 E: [EMAIL PROTECTED]
Re: 3590 Tape Drive Errors
Since our IBM tech started replacing the cleaning brushes in our drives every 6 months the number of tape related problems we experience has dropped dramatically. Regards, Greg Richard Sims <[EMAIL PROTECTED]> To: [EMAIL PROTECTED] Sent by: cc: "ADSM: Dist Fax to: Stor Manager"Subject: Re: 3590 Tape Drive Errors <[EMAIL PROTECTED] RIST.EDU> 08/28/2001 09:43 Please respond to "ADSM: Dist Stor Manager" >Has anybody seen these errors before? IBM has been here many times & >replaced the read/write heads & loaded the latest micro code on the drives >but I keep getting them. Bruce - You can verify that the 3494 is actually doing cleanings by periodically running: mtlib -l /dev/lmcp0 -qL where the "avail 3590 cleaner cycles" should decrement over time. Air pollution and dust don't help matters. Consider having your CE do a periodic wet cleaning (a manual task, opening the drive), and note if the problem disappears after such a cleaning, to see if cleanliness is the issue - which the TAPE_DRIVE_CLEANING record would seems to indicate. Richard Sims, BU
Re: 3590 Tape Drive Errors
We get them all the time and just increase the cleaning frequency and/or put a couple of new cleaning tapes in the robot. ... joe.f. Joseph A Faracchio, Systems Programmer, UC Berkeley Private mail on any topic should be directed to : [EMAIL PROTECTED] On Tue, 28 Aug 2001, Bruce Kamp wrote: > Has anybody seen these errors before? IBM has been here many times & > replaced the read/write heads & loaded the latest micro code on the drives > but I keep getting them. > > --- > LABEL: SIM_MIM_RECORD_3590 > IDENTIFIER: D1A1AE6F > > Date/Time: Tue Aug 28 07:42:06 > Sequence Number: 2770 > Machine Id: 00012953A300 > Node Id: tsmserv > Class: H > Type:INFO > Resource Name: rmt4 > Resource Class: tape > Resource Type: 3590 > Location:00-08-01-3,0 > VPD: > ManufacturerIBM > Machine Type and Model..03590E1A > Serial Number...000F3420 > Device Specific.(FW)E32E > Loadable Microcode LevelA0B00E26 > > Description > TAPE SIM/MIM RECORD > > Probable Causes > TAPE DRIVE > Failure Causes > TAPE DRIVE > > Recommended Actions > REFER TO PRODUCT DOCUMENTATION FOR ADDITIONAL INFORMATION > > Detail Data > DIAGNOSTIC EXPLANATION > 3100 0044 6140 0130 3030 3030 3030 3233 3245 3537 3030 3941 3030 3030 > 3030 > 4646 4335 3539 4335 3539 3830 3030 4942 4D31 332D 3030 3030 3030 3046 3334 > 3230 > 3033 3539 3045 3141 > --- > LABEL: TAPE_DRIVE_CLEANING > IDENTIFIER: E507DCF9 > > Date/Time: Tue Aug 28 07:39:03 > Sequence Number: 2769 > Machine Id: 00012953A300 > Node Id: tsmserv > Class: H > Type:INFO > Resource Name: rmt4 > Resource Class: tape > Resource Type: 3590 > Location:00-08-01-3,0 > VPD: > ManufacturerIBM > Machine Type and Model..03590E1A > Serial Number...000F3420 > Device Specific.(FW)E32E > Loadable Microcode LevelA0B00E26 > > Description > TAPE DRIVE NEEDS CLEANING > > Probable Causes > TAPE DRIVE > > Failure Causes > TAPE DRIVE > > Recommended Actions > CLEAN TAPE DRIVE > > Detail Data > SENSE DATA > 0603 1B00 0102 7000 0100 0058 > > 0017 FF03 C94B 4033 0005 0140 1B00 > > 8000 3332 > 4520 > 2020 2000 > > > --- > > -- > Bruce Kamp > Network Analyst II > Memorial Healthcare System > P: (954)987-2020 x6008 > F: (954)985-2274 > E: [EMAIL PROTECTED] > >