Re: 4.2 server memory corruption

2002-03-07 Thread Thomas Denier

We have upgraded our OS/390 TSM server to 4.2.1.9. This appears to have
resolved our performance problems. I would like to thank Bill Colwell, John
Naylor, and Brian Nick for their advice and assistance.

The first time we started the server it reported that it was upgrading its
database, even with the relatively small change in level.

We upgraded to 4.2.1.0 before going to 4.2.1.9. The 4.2.1.0 upgrade was
packaged as SMPE input. SMPE is the standard OS/390 software maintenance
tool, which keeps track of installed levels, verifies that prerequisite
products are installed, and so on. The 4.2.1.9 upgrade was delivered as
three replacement files with no provision for SMPE tracking. Tivoli has
made choices that have led to essentially interchanging the roles of
maintenance releases and patches. Sites that need stable code frequently
end up running patches for long periods. Given this reality, I find it
extremely annoying that patches are not packaged as SMPE input.



Re: 4.2 server memory corruption

2002-02-20 Thread William F. Colwell

Tom, you should think seriously about upgrading to 4.2.19.
I have experienced problems like you describe, but not since I went to 4.2.1.6;
since then I have gone up to .9 without problems.

Also, I used to run with region=0m in the JCL for tsm.  While working with level
2 on a problem like what you had, I was told to specify a region size because
during initialization tsm takes some small percent of the region and formats it
as cellpools to avoid getmains and freemains; with region=0m it using a default
which was too small.

The site to download 4.2.1.9 is NOT an anonymous FTP site, you need an id and
password which at one time was listed in the read-me that goes into sanrsamp
during the smp apply, or you can get it from Tivoli support.



At 03:41 PM 2/20/2002 -0500, you wrote:
>We have a 4.2.0.0 server running under OS/390. We recently started seeing
>increasingly serious performance problems with no obvious cause. The server
>froze up entirely this morning. I had some difficulty shutting it down. The
>server accepted a 'halt' command and generated an 'ANR5963I ADSM server
>termination complete' complete message fairly rapidly. However, the started
>task continued to run, and continued to use large amounts of CPU time, even
>after the message. I finally cancelled the started task. The server came
>back up without incident and is now performing much better. One of my
>co-workers noted that the server had been up for 32 days, which was by far
>the longest stretch of continued uptime since we went to 4.2 (we had
>previously IPLed OS/390 every week or two for reasons unrelated to TSM).
>This raises the suspicion of some kind of memory corruption that causes
>server performance to degrade over time. Is the 4.2.0.0 server known to
>suffer from any problems of this sort?

--
Bill Colwell
C. S. Draper Lab
Cambridge Ma.



Re: 4.2 server memory corruption

2002-02-20 Thread Brian L. Nick

Thomas,

 I believe that this is a known issue with the TSM 4.2.0.0 server on all
platforms. We have always cycled our ADSM and now TSM servers once a week
on OS/390 as we use FDR to backup all of the TSM data base and storage pool
volumes over a weekend. If you go to the Tivoli product support site you
can find patch levels 4.2.1.8 and 4.2.1.9 for the OS/390 server.

 Hope this helps.
  Brian

Brian L. Nick
Systems Technician - Storage Solutions
The Phoenix Companies Inc.
100 Bright Meadow Blvd
Enfield CT. 06082-1900

E-MAIL:  [EMAIL PROTECTED]
PHONE:   (860)403-2281




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We have a 4.2.0.0 server running under OS/390. We recently started seeing
increasingly serious performance problems with no obvious cause. The server
froze up entirely this morning. I had some difficulty shutting it down. The
server accepted a 'halt' command and generated an 'ANR5963I ADSM server
termination complete' complete message fairly rapidly. However, the started
task continued to run, and continued to use large amounts of CPU time, even
after the message. I finally cancelled the started task. The server came
back up without incident and is now performing much better. One of my
co-workers noted that the server had been up for 32 days, which was by far
the longest stretch of continued uptime since we went to 4.2 (we had
previously IPLed OS/390 every week or two for reasons unrelated to TSM).
This raises the suspicion of some kind of memory corruption that causes
server performance to degrade over time. Is the 4.2.0.0 server known to
suffer from any problems of this sort?



4.2 server memory corruption

2002-02-20 Thread Thomas Denier

We have a 4.2.0.0 server running under OS/390. We recently started seeing
increasingly serious performance problems with no obvious cause. The server
froze up entirely this morning. I had some difficulty shutting it down. The
server accepted a 'halt' command and generated an 'ANR5963I ADSM server
termination complete' complete message fairly rapidly. However, the started
task continued to run, and continued to use large amounts of CPU time, even
after the message. I finally cancelled the started task. The server came
back up without incident and is now performing much better. One of my
co-workers noted that the server had been up for 32 days, which was by far
the longest stretch of continued uptime since we went to 4.2 (we had
previously IPLed OS/390 every week or two for reasons unrelated to TSM).
This raises the suspicion of some kind of memory corruption that causes
server performance to degrade over time. Is the 4.2.0.0 server known to
suffer from any problems of this sort?