Re: 8.1 Linux client and IT13701 causing heartburn
Thank you for the information. I check weekly for client/server patches so I will keep an eye open for this APAR update. On Mon, Jan 30, 2017 at 8:37 AM, Heinz Flemming wrote: > According to Zoltan Forray > > Heinz > > > > Have you heard anything back from IBM on your PMR? I just had another > > user call with the same problem, except that they ran traces to figure > out > > where it was failing and the directory it stops on does not have but a > few > > sub/nested directories. Fortunately, the TESTFLAGS workaround seems to > > have worked for them. > > Today, I received the following message from IBM: > > > > I opened apar IT18901 and it will be available on internet in next days. > The workaround is the same we previosuly informed you or youc an keep to > use the fix we delivered to you that contains the official fix that will be > implemented in next releases, > > > > Best regards, > Heinz > > -- > Karlsruher Institut fuer Technologie (KIT) > Steinbuch Centre for Computing (SCC) > > Heinz Flemming > Scientific Data Management (SDM) > > 76131 Karlsruhe > E-Mail: heinz.flemm...@kit.edu > www.scc.kit.edu > > KIT - Die Forschungsuniversitaet in der Helmholtz-Gemeinschaft > -- > -- *Zoltan Forray* Spectrum Protect (p.k.a. TSM) Software & Hardware Administrator Xymon Monitor Administrator VMware Administrator (in training) Virginia Commonwealth University UCC/Office of Technology Services www.ucc.vcu.edu zfor...@vcu.edu - 804-828-4807 Don't be a phishing victim - VCU and other reputable organizations will never use email to request that you reply with your password, social security number or confidential personal information. For more details visit http://infosecurity.vcu.edu/phishing.html
Re: 8.1 Linux client and IT13701 causing heartburn
According to Zoltan Forray > Heinz > > Have you heard anything back from IBM on your PMR? I just had another > user call with the same problem, except that they ran traces to figure out > where it was failing and the directory it stops on does not have but a few > sub/nested directories. Fortunately, the TESTFLAGS workaround seems to > have worked for them. Today, I received the following message from IBM: I opened apar IT18901 and it will be available on internet in next days. The workaround is the same we previosuly informed you or youc an keep to use the fix we delivered to you that contains the official fix that will be implemented in next releases, Best regards, Heinz -- Karlsruher Institut fuer Technologie (KIT) Steinbuch Centre for Computing (SCC) Heinz Flemming Scientific Data Management (SDM) 76131 Karlsruhe E-Mail: heinz.flemm...@kit.edu www.scc.kit.edu KIT - Die Forschungsuniversitaet in der Helmholtz-Gemeinschaft --
Re: 8.1 Linux client and IT13701 causing heartburn
Heinz Have you heard anything back from IBM on your PMR? I just had another user call with the same problem, except that they ran traces to figure out where it was failing and the directory it stops on does not have but a few sub/nested directories. Fortunately, the TESTFLAGS workaround seems to have worked for them. If you Google the error message, someone with a Windows 2016 server is also experiencing the "1400" problem. On Tue, Jan 10, 2017 at 5:31 AM, Heinz Flemming wrote: > According to Zoltan Forray > > Thanks you for confirming this and opening the PMR. > > > > I have passed the "workaround" to the user who first discovered the > "issue" > > to see if it fixes his problem. I hope a patch comes out soon that > allows > > us to choose this upper-limit. > > > > Can you post the PMR number so we can follow it? > > PMR 63214,073,724 > > IBM will open an APAR. > > > Greetings, Heinz > > -- > Karlsruher Institut fuer Technologie (KIT) > Steinbuch Centre for Computing (SCC) > > Heinz Flemming > Scientific Data Management (SDM) > > 76131 Karlsruhe > E-Mail: heinz.flemm...@kit.edu > www.scc.kit.edu > -- > -- *Zoltan Forray* Spectrum Protect (p.k.a. TSM) Software & Hardware Administrator Xymon Monitor Administrator VMware Administrator (in training) Virginia Commonwealth University UCC/Office of Technology Services www.ucc.vcu.edu zfor...@vcu.edu - 804-828-4807 Don't be a phishing victim - VCU and other reputable organizations will never use email to request that you reply with your password, social security number or confidential personal information. For more details visit http://infosecurity.vcu.edu/phishing.html
Re: 8.1 Linux client and IT13701 causing heartburn
According to Zoltan Forray > Thanks you for confirming this and opening the PMR. > > I have passed the "workaround" to the user who first discovered the "issue" > to see if it fixes his problem. I hope a patch comes out soon that allows > us to choose this upper-limit. > > Can you post the PMR number so we can follow it? PMR 63214,073,724 IBM will open an APAR. Greetings, Heinz -- Karlsruher Institut fuer Technologie (KIT) Steinbuch Centre for Computing (SCC) Heinz Flemming Scientific Data Management (SDM) 76131 Karlsruhe E-Mail: heinz.flemm...@kit.edu www.scc.kit.edu --
Re: 8.1 Linux client and IT13701 causing heartburn
Thanks you for confirming this and opening the PMR. I have passed the "workaround" to the user who first discovered the "issue" to see if it fixes his problem. I hope a patch comes out soon that allows us to choose this upper-limit. Can you post the PMR number so we can follow it? On Thu, Jan 5, 2017 at 10:49 AM, Heinz Flemming wrote: > According to Zoltan Forray > > I have a user who after upgrading their Linux client to 8.1 now has a > > problem with backups stopping suddenly due to APAR IT13701 whose fix is > in > > the 8.1 client. > > > > Before upgrading to 8.1, the backups ran fine. > > > > I have gone back and forth with them about this being a "fix", not a > > problem but for obvious reasons, he doesn't agree since this wasn't a > > problem before upgrading to 8.1? > > > > The APAR states: > > > > IT13701: CLIENT CRASHES DURING BACKUP WHEN PROCESSING AN INVALID > DIRECTORY > > STRUCTURE > > > > but they did not have any crashes so my guess is their directory > structure > > is just over 1400 but not enough to cause a crash/memory problem. > > > > I've a similar problem with the 8.1.0.0 client on a Red Hat 8 system: > > ANS0361I DIAG: incrdrv.cpp (10473): ERROR: PrivIncrFileSpace(): > path '/home/sys/sccwww-intern/Software/TS > M/statistik/Kontakte/install-mails' contains more directory levels than > it can be processed... > > ANS1999E Incremental processing of '/home/sys/sccwww-intern' stopped. > > ANS6718E The path contains too many nested subdirectories. The maximum > number of nested directories is 1400. > > > A PMR was opened. > > IBM has proposed to set the following in the dsm.opt option file: > > TESTFLAGS threadstacksize:2048 > > In my case it has helped as a workaround. > > > > Greetings, Heinz > > -- > Karlsruher Institut fuer Technologie (KIT) > Steinbuch Centre for Computing (SCC) > > Heinz Flemming > Scientific Data Management (SDM) > > 76131 Karlsruhe > -- > -- *Zoltan Forray* Spectrum Protect (p.k.a. TSM) Software & Hardware Administrator Xymon Monitor Administrator VMware Administrator (in training) Virginia Commonwealth University UCC/Office of Technology Services www.ucc.vcu.edu zfor...@vcu.edu - 804-828-4807 Don't be a phishing victim - VCU and other reputable organizations will never use email to request that you reply with your password, social security number or confidential personal information. For more details visit http://infosecurity.vcu.edu/phishing.html
Re: 8.1 Linux client and IT13701 causing heartburn
According to Zoltan Forray > I have a user who after upgrading their Linux client to 8.1 now has a > problem with backups stopping suddenly due to APAR IT13701 whose fix is in > the 8.1 client. > > Before upgrading to 8.1, the backups ran fine. > > I have gone back and forth with them about this being a "fix", not a > problem but for obvious reasons, he doesn't agree since this wasn't a > problem before upgrading to 8.1? > > The APAR states: > > IT13701: CLIENT CRASHES DURING BACKUP WHEN PROCESSING AN INVALID DIRECTORY > STRUCTURE > > but they did not have any crashes so my guess is their directory structure > is just over 1400 but not enough to cause a crash/memory problem. > I've a similar problem with the 8.1.0.0 client on a Red Hat 8 system: ANS0361I DIAG: incrdrv.cpp (10473): ERROR: PrivIncrFileSpace(): path '/home/sys/sccwww-intern/Software/TS M/statistik/Kontakte/install-mails' contains more directory levels than it can be processed... ANS1999E Incremental processing of '/home/sys/sccwww-intern' stopped. ANS6718E The path contains too many nested subdirectories. The maximum number of nested directories is 1400. A PMR was opened. IBM has proposed to set the following in the dsm.opt option file: TESTFLAGS threadstacksize:2048 In my case it has helped as a workaround. Greetings, Heinz -- Karlsruher Institut fuer Technologie (KIT) Steinbuch Centre for Computing (SCC) Heinz Flemming Scientific Data Management (SDM) 76131 Karlsruhe --
8.1 Linux client and IT13701 causing heartburn
I have a user who after upgrading their Linux client to 8.1 now has a problem with backups stopping suddenly due to APAR IT13701 whose fix is in the 8.1 client. Before upgrading to 8.1, the backups ran fine. I have gone back and forth with them about this being a "fix", not a problem but for obvious reasons, he doesn't agree since this wasn't a problem before upgrading to 8.1? The APAR states: IT13701: CLIENT CRASHES DURING BACKUP WHEN PROCESSING AN INVALID DIRECTORY STRUCTURE but they did not have any crashes so my guess is their directory structure is just over 1400 but not enough to cause a crash/memory problem. Unfortunately, unless the rules have changed, they can't go back/downgrade to 7.1.6.4 without starting all over again, correct? This system has 7TB and 10-million files in current backups with most of it in the /home directory. Can anyone from IBM explain how the 1400 number was chosen as the limit (yes I realize this is a very big number for a nested directory structure) ? Any way to get a opt/sys file option to let the user choose the value? Your thoughts on this? -- *Zoltan Forray* Spectrum Protect (p.k.a. TSM) Software & Hardware Administrator Xymon Monitor Administrator VMware Administrator (in training) Virginia Commonwealth University UCC/Office of Technology Services www.ucc.vcu.edu zfor...@vcu.edu - 804-828-4807 Don't be a phishing victim - VCU and other reputable organizations will never use email to request that you reply with your password, social security number or confidential personal information. For more details visit http://infosecurity.vcu.edu/phishing.html
