ANR8485E: No drives available, can't find root cause

2010-06-30 Thread Moyer, Joni M
Hi Everyone,

I seem to be getting an ANR8485E message sporadically while doing NAS NDMP 
backups for 1 particular datamover.  It has 3 drives attached to it which are 
also shared with another datamover.  All 3 drives in question are online and 
the paths are online as well.  No checkin or label jobs were being done at this 
point in time either.

Any other suggestions?  I would've thought that if 2 datamovers request a tape 
mount and the drive is not yet available that it will wait until a drive 
becomes available.

If anyone has any suggestions just let me know.  Thanks

Date/Time Message
  --
06/29/10 19:00:34 ANR0984I Process 4009 for BACKUP NAS (DIFFERENTIAL)
   started in the BACKGROUND at 19:00:34. (SESSION: 41559,
   PROCESS: 4009)
06/29/10 19:00:34 ANR1064I Differential backup of NAS node NAS_SERVER_33,
   file system /root_vdm_7/HMCH1023_H_bkup, started as
   process 4009 by administrator LIDZR8V. (SESSION: 41559,
   PROCESS: 4009)
06/29/10 19:00:34 ANR2017I Administrator LIDZR8V issued command: BACKUP NODE
   nas_server_33 /root_vdm_7/HMCH1023_I_bkup mode=different-
   ial toc=preferred  (SESSION: 41559, PROCESS: 4009)
06/29/10 19:10:17 ANR8485E No drives are available to be mounted in R/W mode
   with format  in library NASLIB. (SESSION: 41559,
   PROCESS: 4009)
06/29/10 19:10:17 ANR1401W Mount request denied for volume N06829 - mount
   failed. (SESSION: 41559, PROCESS: 4009)
06/29/10 19:10:18 ANR8485E No drives are available to be mounted in R/W mode
   with format  in library NASLIB. (SESSION: 41559,
   PROCESS: 4009)
06/29/10 19:10:18 ANR1401W Mount request denied for volume N9 - mount
   failed. (SESSION: 41559, PROCESS: 4009)
06/29/10 19:10:18 ANR8485E No drives are available to be mounted in R/W mode
   with format  in library NASLIB. (SESSION: 41559,
   PROCESS: 4009)
06/29/10 19:10:18 ANR1401W Mount request denied for volume N06829 - mount
   failed. (SESSION: 41559, PROCESS: 4009)
06/29/10 19:10:18 ANR1096E NAS Backup process 4009 terminated - storage
   media inaccessible. (SESSION: 41559, PROCESS: 4009)
06/29/10 19:10:18 ANR0985I Process 4009 for BACKUP NAS (DIFFERENTIAL)
   running in the BACKGROUND completed with completion state
   FAILURE at 19:10:18. (SESSION: 41559, PROCESS: 4009)



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Re: ANR8485E: No drives available, can't find root cause

2010-06-30 Thread Robert Clark
Write a cron job to run query mount every few minutes tonight and
accumulate the output.

Then tomorrow you can check how many tape drives were in use by NDMP if
the error reccurs.

[RC]



From:
Moyer, Joni M joni.mo...@highmark.com
To:
ADSM-L@VM.MARIST.EDU
Date:
06/30/2010 10:25 AM
Subject:
[ADSM-L] ANR8485E: No drives available, can't find root cause
Sent by:
ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU



Hi Everyone,

I seem to be getting an ANR8485E message sporadically while doing NAS NDMP
backups for 1 particular datamover.  It has 3 drives attached to it which
are also shared with another datamover.  All 3 drives in question are
online and the paths are online as well.  No checkin or label jobs were
being done at this point in time either.

Any other suggestions?  I would've thought that if 2 datamovers request a
tape mount and the drive is not yet available that it will wait until a
drive becomes available.

If anyone has any suggestions just let me know.  Thanks

Date/Time Message

--
06/29/10 19:00:34 ANR0984I Process 4009 for BACKUP NAS (DIFFERENTIAL)
   started in the BACKGROUND at 19:00:34. (SESSION:
41559,
   PROCESS: 4009)
06/29/10 19:00:34 ANR1064I Differential backup of NAS node
NAS_SERVER_33,
   file system /root_vdm_7/HMCH1023_H_bkup, started as
   process 4009 by administrator LIDZR8V. (SESSION:
41559,
   PROCESS: 4009)
06/29/10 19:00:34 ANR2017I Administrator LIDZR8V issued command:
BACKUP NODE
   nas_server_33 /root_vdm_7/HMCH1023_I_bkup
mode=different-
   ial toc=preferred  (SESSION: 41559, PROCESS: 4009)
06/29/10 19:10:17 ANR8485E No drives are available to be mounted in
R/W mode
   with format  in library NASLIB. (SESSION:
41559,
   PROCESS: 4009)
06/29/10 19:10:17 ANR1401W Mount request denied for volume N06829 -
mount
   failed. (SESSION: 41559, PROCESS: 4009)
06/29/10 19:10:18 ANR8485E No drives are available to be mounted in
R/W mode
   with format  in library NASLIB. (SESSION:
41559,
   PROCESS: 4009)
06/29/10 19:10:18 ANR1401W Mount request denied for volume N9 -
mount
   failed. (SESSION: 41559, PROCESS: 4009)
06/29/10 19:10:18 ANR8485E No drives are available to be mounted in
R/W mode
   with format  in library NASLIB. (SESSION:
41559,
   PROCESS: 4009)
06/29/10 19:10:18 ANR1401W Mount request denied for volume N06829 -
mount
   failed. (SESSION: 41559, PROCESS: 4009)
06/29/10 19:10:18 ANR1096E NAS Backup process 4009 terminated -
storage
   media inaccessible. (SESSION: 41559, PROCESS: 4009)
06/29/10 19:10:18 ANR0985I Process 4009 for BACKUP NAS (DIFFERENTIAL)
   running in the BACKGROUND completed with completion
state
   FAILURE at 19:10:18. (SESSION: 41559, PROCESS:
4009)



This e-mail and any attachments to it are confidential and are intended
solely for use of the individual or entity to whom they are addressed. If
you have received this e-mail in error, please notify the sender
immediately and then delete it. If you are not the intended recipient, you
must not keep, use, disclose, copy or distribute this e-mail without the
author's prior permission. The views expressed in this e-mail message do
not necessarily represent the views of Highmark Inc., its subsidiaries, or
affiliates.



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