Error reading label
Hi Everybody, We recently had a new rack addition installed in our 3494 library this Sunday. Since that was done, we have been getting about 75 scratch tapes since Monday being changed from scratch to a private state because of errors reading the label. I've checked about 30 of these tapes and they look fine. Has anyone run into this problem ? Could it be an alignment issue with the gripper ? Rich
Re: Error reading label
On Jul 28, 2006, at 10:21 AM, Richard Mochnaczewski wrote: Hi Everybody, We recently had a new rack addition installed in our 3494 library this Sunday. Since that was done, we have been getting about 75 scratch tapes since Monday being changed from scratch to a private state because of errors reading the label. I've checked about 30 of these tapes and they look fine. Has anyone run into this problem ? Could it be an alignment issue with the gripper ? Rich Richard - I presume that this was a frame install, and is a barcode reading issue rather than success in picking, mounting, but media label reading issue. Barcode reading issues can result from failing to do a full Teach on the frame so that the accessor understands positioning therein, or (unlikely) a cell matrix has shifted since the install. The CE can inspect the 3494 logs to see what the issue is. I would verify conditions by first going to the 3494 LCD panel and checking that tapes known to be in that area are properly cataloged as such in the LM database. (Look for any anomalies in what it shows, relative to other tapes in other frames.) If the accessor will enter the new frame area, incite an attempt to mount a tape while you watch, and see if the laser scans the barcode region properly, compared with scanning barcodes in the more visible frame 1, for example. Another Richard
Re: Error reading label
Hi, Are these scratch tapes new tapes? Did you used the label libv command on the checkin? TSM puts unlabeled tapes on the private list unless you configure your library to autolabel new tapes. Regards, Karel -Original Message- From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of Richard Mochnaczewski Sent: vrijdag 28 juli 2006 16:21 To: ADSM-L@VM.MARIST.EDU Subject: Error reading label Hi Everybody, We recently had a new rack addition installed in our 3494 library this Sunday. Since that was done, we have been getting about 75 scratch tapes since Monday being changed from scratch to a private state because of errors reading the label. I've checked about 30 of these tapes and they look fine. Has anyone run into this problem ? Could it be an alignment issue with the gripper ? Rich Dit bericht is vertrouwelijk en kan geheime informatie bevatten enkel bestemd voor de geadresseerde. Indien dit bericht niet voor u is bestemd, verzoeken wij u dit onmiddellijk aan ons te melden en het bericht te vernietigen. Aangezien de integriteit van het bericht niet veilig gesteld is middels verzending via internet, kan Atos Origin niet aansprakelijk worden gehouden voor de inhoud daarvan. Hoewel wij ons inspannen een virusvrij netwerk te hanteren, geven wij geen enkele garantie dat dit bericht virusvrij is, noch aanvaarden wij enige aansprakelijkheid voor de mogelijke aanwezigheid van een virus in dit bericht. Op al onze rechtsverhoudingen, aanbiedingen en overeenkomsten waaronder Atos Origin goederen en/of diensten levert zijn met uitsluiting van alle andere voorwaarden de Leveringsvoorwaarden van Atos Origin van toepassing. Deze worden u op aanvraag direct kosteloos toegezonden. This e-mail and the documents attached are confidential and intended solely for the addressee; it may also be privileged. If you receive this e-mail in error, please notify the sender immediately and destroy it. As its integrity cannot be secured on the Internet, the Atos Origin group liability cannot be triggered for the message content. Although the sender endeavours to maintain a computer virus-free network, the sender does not warrant that this transmission is virus-free and will not be liable for any damages resulting from any virus transmitted. On all offers and agreements under which Atos Origin supplies goods and/or services of whatever nature, the Terms of Delivery from Atos Origin exclusively apply. The Terms of Delivery shall be promptly submitted to you on your request.
I/O error reading label
The following error appears when TSM loads a specified tape:Error: ANR8353E:I/O error reading label of volume in drive. Recommended action is to run DSMLABEL on tape but tape has valid backups on it. Do you know of a way to label the volume again without losing the data? Thanks.
Re: I/O error reading label
The following error appears when TSM loads a specified tape:Error: ANR8353E:I/O error reading label of volume in drive. Recommended action is to run DSMLABEL on tape but tape has valid backups on it. Do you know of a way to label the volume again without losing the data? Getting this error msg tends to mean that you have already lost the data, in that the tape was written over by something other than TSM, as in a shared library where inadequate controls are in place. You can reattempt the reading on all your drives, and employ a utility to dump the front of the tape to see what apparently re-used it. Then pursue corrrecting the procedural anomalies which caused the situation. If a primary stgpool tape, you can perform a Restore Volume on it. If a backup stgpool tape, Delete Volume and do a Backup Stgpool. Richard Sims, http://people.bu.edu/rbs
Re: I/O error reading label
This is true...but there is something else to consider. If you are using IBM LTO Gen 1 drives, there was a bad level of microcode that could write a EOT mark at the BOT. A symptom of this is the inability to read the tape label. If this is an offsite copy, you can reproduce it with your onsite volumes (assuming they have not suffered the same fate). If you can't get the data anywhere else, and the problem is due to their microcode, IBM will recover the tape for you if you send it to them. At 09:43 AM 2/20/2004, you wrote: The following error appears when TSM loads a specified tape:Error: ANR8353E:I/O error reading label of volume in drive. Recommended action is to run DSMLABEL on tape but tape has valid backups on it. Do you know of a way to label the volume again without losing the data? Getting this error msg tends to mean that you have already lost the data, in that the tape was written over by something other than TSM, as in a shared library where inadequate controls are in place. You can reattempt the reading on all your drives, and employ a utility to dump the front of the tape to see what apparently re-used it. Then pursue corrrecting the procedural anomalies which caused the situation. If a primary stgpool tape, you can perform a Restore Volume on it. If a backup stgpool tape, Delete Volume and do a Backup Stgpool. Richard Sims, http://people.bu.edu/rbs
Re: I/O error reading label of volume in drive 3580
This is problem with the tape cartridge. If it was with the drive other volumes also would fail. TSM tries to read volume label before to mount the volume and fails. If cleaning of the drive does not help you have not too many options. 1. Mark volume destroyed 2. Restore the volume data from copy pool 3. Relabel the volume Zlatko Krastev IT Consultant Please respond to ADSM: Dist Stor Manager [EMAIL PROTECTED] Sent by:ADSM: Dist Stor Manager [EMAIL PROTECTED] To: [EMAIL PROTECTED] cc: Subject:I/O error reading label of volume in drive 3580 Hi, I have a tape drive 3580 and TSM 4.1.5.3 in NT. When I do a restore with two tapes I receive the following message: ANR8326I 001: Mount LTO volume TSM001 R/W in drive LTO (\\.\TAPE0) of = library LTOLIB within 118 minutes.=20 ANR8335I 001: Verifying label of LTO volume TSM001 in drive LTO = (\\.\TAPE0).=20 ANR8353E 001: I/O error reading label of volume in drive LTO = (\\.\TAPE0).=20 ANR8326I 001: Mount LTO volume TSM001 R/W in drive LTO (\\.\TAPE0) of = library LTOLIB within 118 minutes.=20 The other tapes are working without problems. Has someone any suggestion? its a problem with the TSM version or with the 3580 LTO? Henry Aranda _ Send and receive Hotmail on your mobile device: http://mobile.msn.com
I/O error reading label of volume in drive 3580
Hi, I have a tape drive 3580 and TSM 4.1.5.3 in NT. When I do a restore with two tapes I receive the following message: ANR8326I 001: Mount LTO volume TSM001 R/W in drive LTO (\\.\TAPE0) of = library LTOLIB within 118 minutes.=20 ANR8335I 001: Verifying label of LTO volume TSM001 in drive LTO = (\\.\TAPE0).=20 ANR8353E 001: I/O error reading label of volume in drive LTO = (\\.\TAPE0).=20 ANR8326I 001: Mount LTO volume TSM001 R/W in drive LTO (\\.\TAPE0) of = library LTOLIB within 118 minutes.=20 The other tapes are working without problems. Has someone any suggestion? its a problem with the TSM version or with the 3580 LTO? Henry Aranda _ Send and receive Hotmail on your mobile device: http://mobile.msn.com
I/O error reading label of volume in drive
I have a tape drive 3580. When I do a restore I receive messages below: ANR8326I 001: Mount LTO volume TSM001 R/W in drive LTO (\\.\TAPE0) of library LTOLIB within 118 minutes. ANR8335I 001: Verifying label of LTO volume TSM001 in drive LTO (\\.\TAPE0). ANR8353E 001: I/O error reading label of volume in drive LTO (\\.\TAPE0). ANR8326I 001: Mount LTO volume TSM001 R/W in drive LTO (\\.\TAPE0) of library LTOLIB within 118 minutes. Other tape are working without problems. Someone has some suggestion or I lost the data that are in this tape ? Regards, Manoel Braz
Re: HELP - Error reading label
This just happened to me on Thursday, fortunately, our copypool is up to date, I was able to recall the tapes and run a restore volume. If you delete the volume and discard the data, The active files will be backed up on the next backup, you'll only loose inactive versions. On Sunday, August 20, 2000 10:49 AM, Barth, Terry V. (MBS) [SMTP:[EMAIL PROTECTED]] wrote: Hi fellow *MSrs I need assistance on this :0) We have a tape that receives the following error. I have contacted TSM support and they informed me that with this error, the only thing to do is to send it off to a data recovery agency. However, my question is, has anyone else ever had this problem and if so, what did you do about it? This tape does have important data on it and our copy storage pool is still in the process of playing catch - therefore, I am not sure what to do here and if I do send it off to an offsite recovery facility - I wonder what the chances are of actually recovering the data. I have tried a move, an audit and a reclaim on this tape, and nothing works. I was also informed that it is not the barcode label as the tape does mount into the drive and the robot attempts to read the tape for about 5 minutes before producing the error. If anyone has seen this error before and has resolved it in some way or sent a tape off to be recovered - could you please let me know what the outcome was? Thanks. ANR8355E I/O error reading label for volume BKS574 in drive DRIVE03 (/dev/rmt/11mt). ANR1402W Mount request denied for volume BKS574 - volume unavailable. ANR1410W Access mode for volume BKS574 now set to "unavailable". -Terry
HELP - Error reading label
Hi fellow *MSrs I need assistance on this :0) We have a tape that receives the following error. I have contacted TSM support and they informed me that with this error, the only thing to do is to send it off to a data recovery agency. However, my question is, has anyone else ever had this problem and if so, what did you do about it? This tape does have important data on it and our copy storage pool is still in the process of playing catch - therefore, I am not sure what to do here and if I do send it off to an offsite recovery facility - I wonder what the chances are of actually recovering the data. I have tried a move, an audit and a reclaim on this tape, and nothing works. I was also informed that it is not the barcode label as the tape does mount into the drive and the robot attempts to read the tape for about 5 minutes before producing the error. If anyone has seen this error before and has resolved it in some way or sent a tape off to be recovered - could you please let me know what the outcome was? Thanks. ANR8355E I/O error reading label for volume BKS574 in drive DRIVE03 (/dev/rmt/11mt). ANR1402W Mount request denied for volume BKS574 - volume unavailable. ANR1410W Access mode for volume BKS574 now set to "unavailable". -Terry
Re: HELP - Error reading label
Yes :0( and it gave me the same error. -Original Message- From: arhoads [mailto:[EMAIL PROTECTED]] Sent: Sunday, August 20, 2000 2:19 PM To: [EMAIL PROTECTED] Subject: Re: HELP - Error reading label When you tried the move, audit, and reclaim did you change the access mode to readonly before each of these commands? "Barth, Terry V. (MBS)" wrote: Hi fellow *MSrs I need assistance on this :0) We have a tape that receives the following error. I have contacted TSM support and they informed me that with this error, the only thing to do is to send it off to a data recovery agency. However, my question is, has anyone else ever had this problem and if so, what did you do about it? This tape does have important data on it and our copy storage pool is still in the process of playing catch - therefore, I am not sure what to do here and if I do send it off to an offsite recovery facility - I wonder what the chances are of actually recovering the data. I have tried a move, an audit and a reclaim on this tape, and nothing works. I was also informed that it is not the barcode label as the tape does mount into the drive and the robot attempts to read the tape for about 5 minutes before producing the error. If anyone has seen this error before and has resolved it in some way or sent a tape off to be recovered - could you please let me know what the outcome was? Thanks. ANR8355E I/O error reading label for volume BKS574 in drive DRIVE03 (/dev/rmt/11mt). ANR1402W Mount request denied for volume BKS574 - volume unavailable. ANR1410W Access mode for volume BKS574 now set to "unavailable". -Terry
Re: HELP - Error reading label
When you tried the move, audit, and reclaim did you change the access mode to readonly before each of these commands? "Barth, Terry V. (MBS)" wrote: Hi fellow *MSrs I need assistance on this :0) We have a tape that receives the following error. I have contacted TSM support and they informed me that with this error, the only thing to do is to send it off to a data recovery agency. However, my question is, has anyone else ever had this problem and if so, what did you do about it? This tape does have important data on it and our copy storage pool is still in the process of playing catch - therefore, I am not sure what to do here and if I do send it off to an offsite recovery facility - I wonder what the chances are of actually recovering the data. I have tried a move, an audit and a reclaim on this tape, and nothing works. I was also informed that it is not the barcode label as the tape does mount into the drive and the robot attempts to read the tape for about 5 minutes before producing the error. If anyone has seen this error before and has resolved it in some way or sent a tape off to be recovered - could you please let me know what the outcome was? Thanks. ANR8355E I/O error reading label for volume BKS574 in drive DRIVE03 (/dev/rmt/11mt). ANR1402W Mount request denied for volume BKS574 - volume unavailable. ANR1410W Access mode for volume BKS574 now set to "unavailable". -Terry
Re: HELP - Error reading label
In addition, I forgot to mention that even if I try checking out the tape, I get the same error. I just wish my copypool was caught up enough to where it did this tape. -Original Message- From: arhoads [mailto:[EMAIL PROTECTED]] Sent: Sunday, August 20, 2000 2:19 PM To: [EMAIL PROTECTED] Subject: Re: HELP - Error reading label When you tried the move, audit, and reclaim did you change the access mode to readonly before each of these commands? "Barth, Terry V. (MBS)" wrote: Hi fellow *MSrs I need assistance on this :0) We have a tape that receives the following error. I have contacted TSM support and they informed me that with this error, the only thing to do is to send it off to a data recovery agency. However, my question is, has anyone else ever had this problem and if so, what did you do about it? This tape does have important data on it and our copy storage pool is still in the process of playing catch - therefore, I am not sure what to do here and if I do send it off to an offsite recovery facility - I wonder what the chances are of actually recovering the data. I have tried a move, an audit and a reclaim on this tape, and nothing works. I was also informed that it is not the barcode label as the tape does mount into the drive and the robot attempts to read the tape for about 5 minutes before producing the error. If anyone has seen this error before and has resolved it in some way or sent a tape off to be recovered - could you please let me know what the outcome was? Thanks. ANR8355E I/O error reading label for volume BKS574 in drive DRIVE03 (/dev/rmt/11mt). ANR1402W Mount request denied for volume BKS574 - volume unavailable. ANR1410W Access mode for volume BKS574 now set to "unavailable". -Terry
