Failure: return code 4 ?
I rec'd a failure last night for one of my backups. Following is the pertinent section of the act log: Date/TimeMessage -- 07/27/06 22:30:04 ANR2561I Schedule prompter contacting PROVTSM (session 11866) to start a scheduled operation. (SESSION: 47) 07/27/06 22:30:06 ANR0403I Session 11866 ended for node PROVTSM (). (SESSION: 47) 07/27/06 22:30:06 ANR0406I Session 11867 started for node PROVTSM (AIX) (Tcp/Ip provtsm(64003)). (SESSION: 11867) 07/27/06 22:30:12 ANR0406I Session 11868 started for node PROVTSM (AIX) (Tcp/Ip provtsm(64004)). (SESSION: 11868) 07/27/06 22:33:08 ANR0403I Session 11868 ended for node PROVTSM (AIX). (SESSION: 11868) 07/27/06 22:33:09 ANE4952I (Session: 11867, Node: PROVTSM) Total number of objects inspected: 65,454 (SESSION: 11867) 07/27/06 22:33:09 ANE4954I (Session: 11867, Node: PROVTSM) Total number of objects backed up: 228 (SESSION: 11867) 07/27/06 22:33:09 ANE4958I (Session: 11867, Node: PROVTSM) Total number of objects updated: 0 (SESSION: 11867) 07/27/06 22:33:09 ANE4960I (Session: 11867, Node: PROVTSM) Total number of objects rebound: 0 (SESSION: 11867) 07/27/06 22:33:09 ANE4957I (Session: 11867, Node: PROVTSM) Total number of objects deleted: 0 (SESSION: 11867) 07/27/06 22:33:09 ANE4970I (Session: 11867, Node: PROVTSM) Total number of objects expired: 5 (SESSION: 11867) 07/27/06 22:33:09 ANE4959I (Session: 11867, Node: PROVTSM) Total number of objects failed: 0 (SESSION: 11867) 07/27/06 22:33:09 ANE4961I (Session: 11867, Node: PROVTSM) Total number of bytes transferred:94.41 MB (SESSION: 11867) 07/27/06 22:33:09 ANE4963I (Session: 11867, Node: PROVTSM) Data transfer time:1.00 sec (SESSION: 11867) 07/27/06 22:33:09 ANE4966I (Session: 11867, Node: PROVTSM) Network data transfer rate:95,810.94 KB/sec (SESSION: 11867) 07/27/06 22:33:09 ANE4967I (Session: 11867, Node: PROVTSM) Aggregate data transfer rate:527.73 KB/sec (SESSION: 11867) 07/27/06 22:33:09 ANE4968I (Session: 11867, Node: PROVTSM) Objects compressed by:0% (SESSION: 11867) 07/27/06 22:33:09 ANE4964I (Session: 11867, Node: PROVTSM) Elapsed processing time:00:03:03 (SESSION: 11867) 07/27/06 22:33:09 ANR2579E Schedule PROVTSM in domain AIX for node PROVTSM failed (return code 4). (SESSION: 11867) 07/27/06 22:33:09 ANR0403I Session 11867 ended for node PROVTSM (AIX). (SESSION: 11867) 07/27/06 22:33:10 ANR0406I Session 11872 started for node PROVTSM (AIX) (Tcp/Ip provtsm(64005)). (SESSION: 11872) 07/27/06 22:33:10 ANR0403I Session 11872 ended for node PROVTSM (AIX). (SESSION: 11872) I cannot see any other evidence of the failure. Could someone help? Also I tried to run dsmc i this morning but it started backiing up directories that were excluded in the inclexcl.def file. Does anyone know why this may have happened? Thanks! Dave Zarnoch [EMAIL PROTECTED] _ FREE pop-up blocking with the new MSN Toolbar get it now! http://toolbar.msn.click-url.com/go/onm00200415ave/direct/01/
Re: Failure: return code 4 ?
Look up the help information for message ANR2579E, that will give you some direction. Also would be helpful to know the full server and client versions you are using, output from Q EV F=D for this event and node name, and Q SCHED F=D for this schedule. Regarding the include/exclude question: more information is needed. Look at dsmc query inclexcl output to make sure that the directories are indeed excluded. Maybe someone changed the include-exclude file, or changed the inclexcl option to point to a different file, or changed a client option set on the server, or changed the node to use a different client option set, Or maybe your dsm.sys file has multiple stanzas, and you are using a stanza with different include-exclude settings. Or you might have EXCLUDE instead of EXCLUDE.DIR, etc. Regards, Andy Andy Raibeck IBM Software Group Tivoli Storage Manager Client Development Internal Notes e-mail: Andrew Raibeck/Tucson/[EMAIL PROTECTED] Internet e-mail: [EMAIL PROTECTED] IBM Tivoli Storage Manager support web page: http://www-306.ibm.com/software/sysmgmt/products/support/IBMTivoliStorageManager.html The only dumb question is the one that goes unasked. The command line is your friend. Good enough is the enemy of excellence. ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU wrote on 07/28/2006 06:00:09 AM: I rec'd a failure last night for one of my backups. Following is the pertinent section of the act log: Date/TimeMessage -- 07/27/06 22:30:04 ANR2561I Schedule prompter contacting PROVTSM (session 11866) to start a scheduled operation. (SESSION: 47) 07/27/06 22:30:06 ANR0403I Session 11866 ended for node PROVTSM (). (SESSION: 47) 07/27/06 22:30:06 ANR0406I Session 11867 started for node PROVTSM (AIX) (Tcp/Ip provtsm(64003)). (SESSION: 11867) 07/27/06 22:30:12 ANR0406I Session 11868 started for node PROVTSM (AIX) (Tcp/Ip provtsm(64004)). (SESSION: 11868) 07/27/06 22:33:08 ANR0403I Session 11868 ended for node PROVTSM (AIX). (SESSION: 11868) 07/27/06 22:33:09 ANE4952I (Session: 11867, Node: PROVTSM) Total number of objects inspected: 65,454 (SESSION: 11867) 07/27/06 22:33:09 ANE4954I (Session: 11867, Node: PROVTSM) Total number of objects backed up: 228 (SESSION: 11867) 07/27/06 22:33:09 ANE4958I (Session: 11867, Node: PROVTSM) Total number of objects updated: 0 (SESSION: 11867) 07/27/06 22:33:09 ANE4960I (Session: 11867, Node: PROVTSM) Total number of objects rebound: 0 (SESSION: 11867) 07/27/06 22:33:09 ANE4957I (Session: 11867, Node: PROVTSM) Total number of objects deleted: 0 (SESSION: 11867) 07/27/06 22:33:09 ANE4970I (Session: 11867, Node: PROVTSM) Total number of objects expired: 5 (SESSION: 11867) 07/27/06 22:33:09 ANE4959I (Session: 11867, Node: PROVTSM) Total number of objects failed: 0 (SESSION: 11867) 07/27/06 22:33:09 ANE4961I (Session: 11867, Node: PROVTSM) Total number of bytes transferred:94.41 MB (SESSION: 11867) 07/27/06 22:33:09 ANE4963I (Session: 11867, Node: PROVTSM) Data transfer time:1.00 sec (SESSION: 11867) 07/27/06 22:33:09 ANE4966I (Session: 11867, Node: PROVTSM) Network data transfer rate:95,810.94 KB/sec (SESSION: 11867) 07/27/06 22:33:09 ANE4967I (Session: 11867, Node: PROVTSM) Aggregate data transfer rate:527.73 KB/sec (SESSION: 11867) 07/27/06 22:33:09 ANE4968I (Session: 11867, Node: PROVTSM) Objects compressed by:0% (SESSION: 11867) 07/27/06 22:33:09 ANE4964I (Session: 11867, Node: PROVTSM) Elapsed processing time:00:03:03 (SESSION: 11867) 07/27/06 22:33:09 ANR2579E Schedule PROVTSM in domain AIX for node PROVTSM failed (return code 4). (SESSION: 11867) 07/27/06 22:33:09 ANR0403I Session 11867 ended for node PROVTSM (AIX). (SESSION: 11867) 07/27/06 22:33:10 ANR0406I Session 11872 started for node PROVTSM (AIX) (Tcp/Ip provtsm(64005)). (SESSION: 11872) 07/27/06 22:33:10 ANR0403I Session 11872 ended for node PROVTSM (AIX). (SESSION: 11872) I cannot see any other evidence of the failure. Could someone help? Also I tried to run dsmc i
Re: Failure: return code 4 ? SOLVED
Thanks to Andrew for his invaluable help! I am running an older Client version that has been shown to display this bug from time to time. I will need to update the client shortly. About the incremental backup problem. Unfortunately, I have never watched as an incremental was performed on this system and found that some of the filesystems that are not desired to be backup were not excluded in the inclexcl.def file. I corrected this and the incremental ran as expected. Dave Zarnoch Dave Zarnoch [EMAIL PROTECTED] From: Andrew Raibeck [EMAIL PROTECTED] Reply-To: ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] Failure: return code 4 ? Date: Fri, 28 Jul 2006 07:20:44 -0600 MIME-Version: 1.0 Received: from smtp-outbound1.marist.edu ([148.100.49.24]) by bay0-mc9-f12.bay0.hotmail.com with Microsoft SMTPSVC(6.0.3790.2444); Fri, 28 Jul 2006 06:24:17 -0700 Received: from mailer390.marist.edu (mailer390.marist.edu [148.100.80.47])by smtp-outbound1.marist.edu (Spam Firewall) with ESMTPid 96B3180292; Fri, 28 Jul 2006 09:21:16 -0400 (EDT) Received: from VM.MARIST.EDU (vm.marist.edu [148.100.80.40])by mailer390.marist.edu (Postfix) with ESMTPid 7A8D512533; Fri, 28 Jul 2006 09:21:13 -0400 (EDT) Received: by VM.MARIST.EDU (IBM VM SMTP Level 510) via spool with SMTP id 5701 ; Fri, 28 Jul 2006 09:22:23 EDT Received: from VM.MARIST.EDU (NJE origin [EMAIL PROTECTED]) by VM.MARIST.EDU (LMail V1.2b/1.8b) with BSMTP id 7642; Fri, 28 Jul 2006 09:22:18 -0400 Received: by VM.MARIST.EDU (LISTSERV release 14.4) with spool id 6683 for ADSM-L@VM.MARIST.EDU; Fri, 28 Jul 2006 09:22:13 -0400 Received: from MARIST (NJE origin [EMAIL PROTECTED]) by VM.MARIST.EDU (LMail V1.2b/1.8b) with BSMTP id 7615; Fri, 28 Jul 2006 09:22:12 -0400 Received: from smtp-inbound1.marist.edu [148.100.49.21] by VM.MARIST.EDU (IBM VM SMTP Level 510) via TCP with SMTP ; Fri, 28 Jul 2006 09:22:11 EDT Received: from e36.co.us.ibm.com (e36.co.us.ibm.com [32.97.110.154]) by smtp-inbound1.marist.edu (Spam Firewall) with SMTP id 92AA0C4FA1 for ADSM-L@VM.MARIST.EDU; Fri, 28 Jul 2006 09:20:47 -0400 (EDT) Received: from westrelay02.boulder.ibm.com (westrelay02.boulder.ibm.com [9.17.195.11]) by e36.co.us.ibm.com (8.12.11.20060308/8.12.11) with ESMTP id k6SDKkW8025814 (version=TLSv1/SSLv3 cipher=DHE-RSA-AES256-SHA bits=256 verify=FAIL) for ADSM-L@VM.MARIST.EDU; Fri, 28 Jul 2006 09:20:46 -0400 Received: from d03av04.boulder.ibm.com (d03av04.boulder.ibm.com [9.17.195.170]) by westrelay02.boulder.ibm.com (8.13.6/NCO/VER7.0) with ESMTP id k6SDKk5D285890 (version=TLSv1/SSLv3 cipher=DHE-RSA-AES256-SHA bits=256 verify=NO) for ADSM-L@VM.MARIST.EDU; Fri, 28 Jul 2006 07:20:46 -0600 Received: from d03av04.boulder.ibm.com (loopback [127.0.0.1]) by d03av04.boulder.ibm.com (8.12.11.20060308/8.13.3) with ESMTP id k6SDKkqt030653 for ADSM-L@VM.MARIST.EDU; Fri, 28 Jul 2006 07:20:46 -0600 Received: from d03nm119.boulder.ibm.com (d03nm119.boulder.ibm.com [9.17.195.145]) by d03av04.boulder.ibm.com (8.12.11.20060308/8.12.11) with ESMTP id k6SDKktE030650 for ADSM-L@VM.MARIST.EDU; Fri, 28 Jul 2006 07:20:46 -0600 X-Message-Info: LsUYwwHHNt3660MmjhEvYg2f34OAemlKtU9j2Z7TuGo= X-Mailer: Lotus Notes Release 7.0 HF85 November 04, 2005 X-MIMETrack: S/MIME Sign by Notes Client on Andrew Raibeck/Tucson/IBM(Release 7.0 HF85|November 04, 2005) at 07/28/2006 06:20:43 AM, Serialize by Notes Client on Andrew Raibeck/Tucson/IBM(Release 7.0 HF85|November 04, 2005) at 07/28/2006 06:20:43 AM, Serialize complete at 07/28/2006 06:20:43 AM, S/MIME Sign failed at 07/28/2006 06:20:43 AM: The cryptographic key was not found, Serialize by Router on D03NM119/03/M/IBM(Release 7.0.1HF269 | June 22, 2006) at 07/28/2006 07:20:46, Serialize complete at 07/28/2006 07:20:46 X-Virus-Scanned: by Email Relay at marist.edu Precedence: list Return-Path: [EMAIL PROTECTED] X-OriginalArrivalTime: 28 Jul 2006 13:24:17.0236 (UTC) FILETIME=[20631940:01C6B249] Look up the help information for message ANR2579E, that will give you some direction. Also would be helpful to know the full server and client versions you are using, output from Q EV F=D for this event and node name, and Q SCHED F=D for this schedule. Regarding the include/exclude question: more information is needed. Look at dsmc query inclexcl output to make sure that the directories are indeed excluded. Maybe someone changed the include-exclude file, or changed the inclexcl option to point to a different file, or changed a client option set on the server, or changed the node to use a different client option set, Or maybe your dsm.sys file has multiple stanzas, and you are using a stanza with different include-exclude settings. Or you might have EXCLUDE instead of EXCLUDE.DIR, etc. Regards, Andy Andy Raibeck IBM
