Re: Hung Admin Sessions

2002-01-02 Thread Vo An Nguyen/Quebec/IBM

Hello Tom,

Are these sessions created by the admin command line or by the web?
This could be caused by the APAR IC30203:
  "ADMINISTRATIVE COMMAND-LINE SESSIONS MAY HANG ON THE TSM SERVER
   IF THE SESSIONS ARE CANCELLED WHILE AWAITING SERVER RESPONSE "
The APAR is fixed in the 4.1.5.0 server

Regards,

Vo An Nguyen
Email: [EMAIL PROTECTED]



Tom Melton <[EMAIL PROTECTED]>@VM.MARIST.EDU> on 01/02/2002
02:41:26 PM

Please respond to "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]>

Sent by:  "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]>


To:   [EMAIL PROTECTED]
cc:
Subject:  Hung Admin Sessions


Storage Management Server for AIX-RS/6000 - Version 4, Release 1, Level
4.0


I have about 10 hung admin sessions, searched the archive and found
many people have this problem.  Has there been a resolution found?  Is
there a way to cancel these sessions, as the cancel command fails to
work?

Thanks in advance...

Tom Melton
Emory HealthCare



Hung Admin Sessions

2002-01-02 Thread Tom Melton

Storage Management Server for AIX-RS/6000 - Version 4, Release 1, Level
4.0


I have about 10 hung admin sessions, searched the archive and found
many people have this problem.  Has there been a resolution found?  Is
there a way to cancel these sessions, as the cancel command fails to
work?

Thanks in advance...

Tom Melton
Emory HealthCare



Re: Hung Admin Sessions

2001-02-28 Thread Brian T. Huntley

Jennifer,

Yes, I get these too... They appear to happen whenever I have a session
doing anything that takes a long time (moving data w/ wait=yes, big sql
query, etc.).

The 'ghost' sessions don't appear to harm anything, although I have
noticed that eventually the server will start acting generally strange
until a halt and restart are done.

I've also noticed that the longer a dsmadmc program is running (even if
the session times out w/ the server) the slower the client responds.  No
real apparent reason for this, either.

I too am running 4.1.2 on AIX 4.3.3

+---+
| Brian T. HuntleySystems Administrator |
| Campus Information Services, Clarkson University  |
| Ph/FAX: 315.268-6723/6570 |
| [EMAIL PROTECTED] www.clarkson.edu/cis |
+---+
 UNIX *is* user friendly. It's just selective about who its friends are.
PGP Public Key available. finger [EMAIL PROTECTED]

On Fri, 23 Feb 2001, Jennifer I. Moore wrote:

// Gentle Greetings,
//
// Has anyone noticed any situations where Admin sessions on the server get
// hung and become "ghost" sessions that will not go away?  Cancelling has no
// effect.  Opening a separate Admin session and cancelling from there has no
// effect.  In some cases, subsequent sessions get hung and a reboot is
// necessary.  And in other cases, there seems to be no adverse side effects.
//
// In this case, I was doing some SQL queries on the database, and two user
// Admin sessions hung and two Query Admin sessions hung.  (Fortunately,
// everything else is continuing to run smoothly.)  Below is the output from
// "show threads" related to these 4 sessions.
//
// We are running 4.1.2 Server on an IBM M80 running AIX 4.3.3.
//
// Thank you in advance for any help and/or suggestions.
//
// Jennifer
//
// 
// Thread 68: SessionThread
// tid=4437, ktid=34577, ptid=52, det=1, zomb=0, join=0, result=0, sess=31636
//   Awaiting cond 5c355b04 (mutex 301a65b0) at 10009b38 (outGetNext)
//
// Thread 101: SessionThread
//   tid=653d, ktid=69811, ptid=52, det=1, zomb=0, join=0, result=0, sess=31768
//Awaiting cond 5c33a484 (mutex 301a65b0) at 10009b38 (outGetNext)
//
// Thread 105: SessionThread
//   tid=6963, ktid=72547, ptid=52, det=1, zomb=0, join=0, result=0, sess=30446
//Awaiting cond 5c286354 (mutex 301a65b0) at 10009b38 (outGetNext)
//
// Thread 108: SessionThread
//   tid=6acf, ktid=52079, ptid=52, det=1, zomb=0, join=0, result=0, sess=31704
//Awaiting cond 5c1c69d4 (mutex 301a65b0) at 10009b38 (outGetNext)
//
//



Re: Hung Admin Sessions

2001-02-27 Thread Joe Faracchio

Yes and its getting rather annoying ...

 but we noticed this when we went to ECA015 on our 3466
 that's 3.7.2 from 3.1.2.20 ...

joe.f.

Joseph A Faracchio,  Systems Programmer, UC Berkeley


On Fri, 23 Feb 2001, Jennifer I. Moore wrote:

> Gentle Greetings,
>
> Has anyone noticed any situations where Admin sessions on the server get
> hung and become "ghost" sessions that will not go away?  Cancelling has no
> effect.  Opening a separate Admin session and cancelling from there has no
> effect.  In some cases, subsequent sessions get hung and a reboot is
> necessary.  And in other cases, there seems to be no adverse side effects.
>
> In this case, I was doing some SQL queries on the database, and two user
> Admin sessions hung and two Query Admin sessions hung.  (Fortunately,
> everything else is continuing to run smoothly.)  Below is the output from
> "show threads" related to these 4 sessions.
>
> We are running 4.1.2 Server on an IBM M80 running AIX 4.3.3.
>
> Thank you in advance for any help and/or suggestions.
>
> Jennifer
>
> 
> Thread 68: SessionThread
> tid=4437, ktid=34577, ptid=52, det=1, zomb=0, join=0, result=0, sess=31636
>   Awaiting cond 5c355b04 (mutex 301a65b0) at 10009b38 (outGetNext)
>
> Thread 101: SessionThread
>   tid=653d, ktid=69811, ptid=52, det=1, zomb=0, join=0, result=0, sess=31768
>Awaiting cond 5c33a484 (mutex 301a65b0) at 10009b38 (outGetNext)
>
> Thread 105: SessionThread
>   tid=6963, ktid=72547, ptid=52, det=1, zomb=0, join=0, result=0, sess=30446
>Awaiting cond 5c286354 (mutex 301a65b0) at 10009b38 (outGetNext)
>
> Thread 108: SessionThread
>   tid=6acf, ktid=52079, ptid=52, det=1, zomb=0, join=0, result=0, sess=31704
>Awaiting cond 5c1c69d4 (mutex 301a65b0) at 10009b38 (outGetNext)
>



Re: Hung Admin Sessions

2001-02-26 Thread Prather, Wanda

We see a similar problem occasionally, but can't reproduce it on demand.

A long-running SQL query will run fine one day, hang the next.
I think it MAY be related to having another long-running process (such as
reclamation) in flight while the query is running. (But this could be
coincidence.)

You can cancel any active processes, and you can cancel the session that
started the long-running query, but that session never goes away, and never
times out.  Then any additional SQL queries also hang.  Eventually ALL
queries hang, although backups continue to run just fine.  You can leave the
situation there for days and it will never clear up on its on.  Eventually
you have to kill the server and restart it to clear the condition.


We are TSM 3.7.2 on AIX 4.3.3, 20 GB data base.
Doesn't happen on our other TSM 3.7.2 server, which is exactly the same
config, but only as a 3 GB data base.


Wanda Prather
The Johns Hopkins Applied Physics Lab
443-778-8769
[EMAIL PROTECTED]

"Intelligence has much less practical application than you'd think" -
Scott Adams/Dilbert




-Original Message-
From: George Lesho [mailto:[EMAIL PROTECTED]]
Sent: Monday, February 26, 2001 11:55 AM
To: [EMAIL PROTECTED]
Subject: Re: Hung Admin Sessions


Jennifer,  The same type problem occurs in threads on my version of TSM
3.7.3.6
for drives waiting on instructions to dismount tapes... you would probably
do us
a favor by bringing this issue to TSM for resolution... Don't the sessions
eventually "time out" and disappear?

George Lesho
Storage/System Admin
AFC Enterprises






"Jennifer I. Moore" <[EMAIL PROTECTED]> on 02/23/2001 06:32:14 PM

Please respond to "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]>

To:   [EMAIL PROTECTED]
cc:    (bcc: George Lesho/Partners/AFC)
Fax to:
Subject:  Hung Admin Sessions



Gentle Greetings,

Has anyone noticed any situations where Admin sessions on the server get
hung and become "ghost" sessions that will not go away?  Cancelling has no
effect.  Opening a separate Admin session and cancelling from there has no
effect.  In some cases, subsequent sessions get hung and a reboot is
necessary.  And in other cases, there seems to be no adverse side effects.

In this case, I was doing some SQL queries on the database, and two user
Admin sessions hung and two Query Admin sessions hung.  (Fortunately,
everything else is continuing to run smoothly.)  Below is the output from
"show threads" related to these 4 sessions.

We are running 4.1.2 Server on an IBM M80 running AIX 4.3.3.

Thank you in advance for any help and/or suggestions.

Jennifer


Thread 68: SessionThread
tid=4437, ktid=34577, ptid=52, det=1, zomb=0, join=0, result=0, sess=31636
  Awaiting cond 5c355b04 (mutex 301a65b0) at 10009b38 (outGetNext)

Thread 101: SessionThread
  tid=653d, ktid=69811, ptid=52, det=1, zomb=0, join=0, result=0, sess=31768
   Awaiting cond 5c33a484 (mutex 301a65b0) at 10009b38 (outGetNext)

Thread 105: SessionThread
  tid=6963, ktid=72547, ptid=52, det=1, zomb=0, join=0, result=0, sess=30446
   Awaiting cond 5c286354 (mutex 301a65b0) at 10009b38 (outGetNext)

Thread 108: SessionThread
  tid=6acf, ktid=52079, ptid=52, det=1, zomb=0, join=0, result=0, sess=31704
   Awaiting cond 5c1c69d4 (mutex 301a65b0) at 10009b38 (outGetNext)



Hung Admin Sessions

2001-02-26 Thread Dennis Riley

Hi Jennifer,
We have see this problem of Web Admin sessions hanging in earlier
releases (APAR IC28349). We are now running 3.7.3.8 and are not
presently experiencing this. But we have seen some other problems
running SQL queries. One issue is that TSM does not support correlated
sub-queries. When I've issued these complex SQL queries, the query may
run for a very long time or appear to loop and then crash the server.
Another issue we've seen with SQL queries, is that they use database
space for their calculations. We've had some problems with not have
enough contiguous space for the transaction. This is partially true for
us, because we have an old, large, highly fragmented database.
Good luck getting to the bottom of this issue.
Dennis

Subject:
    Hung Admin Sessions
   Date:
Fri, 23 Feb 2001 19:32:14 -0500
   From:
"Jennifer I. Moore" <[EMAIL PROTECTED]>



Gentle Greetings,

Has anyone noticed any situations where Admin sessions on the server get

hung and become "ghost" sessions that will not go away?  Cancelling has
no
effect.  Opening a separate Admin session and cancelling from there has
no
effect.  In some cases, subsequent sessions get hung and a reboot is
necessary.  And in other cases, there seems to be no adverse side
effects.

In this case, I was doing some SQL queries on the database, and two user

Admin sessions hung and two Query Admin sessions hung.  (Fortunately,
everything else is continuing to run smoothly.)  Below is the output
from
"show threads" related to these 4 sessions.

We are running 4.1.2 Server on an IBM M80 running AIX 4.3.3.

Thank you in advance for any help and/or suggestions.

Jennifer


Thread 68: SessionThread
tid=4437, ktid=34577, ptid=52, det=1, zomb=0, join=0, result=0,
sess=31636
  Awaiting cond 5c355b04 (mutex 301a65b0) at 10009b38 (outGetNext)

Thread 101: SessionThread
  tid=653d, ktid=69811, ptid=52, det=1, zomb=0, join=0, result=0,
sess=31768
   Awaiting cond 5c33a484 (mutex 301a65b0) at 10009b38 (outGetNext)

Thread 105: SessionThread
  tid=6963, ktid=72547, ptid=52, det=1, zomb=0, join=0, result=0,
sess=30446
   Awaiting cond 5c286354 (mutex 301a65b0) at 10009b38 (outGetNext)

Thread 108: SessionThread
  tid=6acf, ktid=52079, ptid=52, det=1, zomb=0, join=0, result=0,
sess=31704
   Awaiting cond 5c1c69d4 (mutex 301a65b0) at 10009b38 (outGetNext)

--
Dennis Riley
Qwest Communications International Inc.
450 110th NE, Room 103
Bellevue, WA  98004
work:  425-451-5236
fax:   425-453-3589
pager: 800-946-4646.1434047
cell:  425-351-7049



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tel;fax:(425)453-3589
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org:EWEBARS;
adr:;;450 110th NE, Room 103;Bellevue;Washington;98004;
version:2.1
email;internet:[EMAIL PROTECTED]
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Re: Hung Admin Sessions

2001-02-26 Thread David_Bohm

Each of these threads will have at least one other thread associated with
it.
You should find an admin command thread that has a ptid= the thread number
of the session thread.  What this session thread is waiting for is more
output
from that command thread.  You should probably open a problem record on
this.  There have been some situations in the past where there was some
lock contention with certain queries.  It might be possible to figure this
out
from just some additional query and show commands or it might require
a kill -11 so a core dump can be generated and those threads can be
examined.  The point to start with is what those command threads are
waiting for and continue diagnosis from there.

David Bohm
TSM server development
email - [EMAIL PROTECTED]


>Gentle Greetings,
>
>Has anyone noticed any situations where Admin sessions on the server get
>hung and become "ghost" sessions that will not go away?  Cancelling has no
>effect.  Opening a separate Admin session and cancelling from there has no
>effect.  In some cases, subsequent sessions get hung and a reboot is
>necessary.  And in other cases, there seems to be no adverse side effects.
>
>In this case, I was doing some SQL queries on the database, and two user
>Admin sessions hung and two Query Admin sessions hung.  (Fortunately,
>everything else is continuing to run smoothly.)  Below is the output from
>"show threads" related to these 4 sessions.
>
>We are running 4.1.2 Server on an IBM M80 running AIX 4.3.3.
>
>Thank you in advance for any help and/or suggestions.
>
>Jennifer
>
>
>Thread 68: SessionThread
>tid=4437, ktid=34577, ptid=52, det=1, zomb=0, join=0, result=0, sess=31636
>  Awaiting cond 5c355b04 (mutex 301a65b0) at 10009b38 (outGetNext)
>
>Thread 101: SessionThread
>  tid=653d, ktid=69811, ptid=52, det=1, zomb=0, join=0, result=0,
sess=31768
>   Awaiting cond 5c33a484 (mutex 301a65b0) at 10009b38 (outGetNext)
>
>Thread 105: SessionThread
>  tid=6963, ktid=72547, ptid=52, det=1, zomb=0, join=0, result=0,
sess=30446
>   Awaiting cond 5c286354 (mutex 301a65b0) at 10009b38 (outGetNext)
>
>Thread 108: SessionThread
>  tid=6acf, ktid=52079, ptid=52, det=1, zomb=0, join=0, result=0,
sess=31704
>   Awaiting cond 5c1c69d4 (mutex 301a65b0) at 10009b38 (outGetNext)



Re: Hung Admin Sessions

2001-02-26 Thread George Lesho

Jennifer,  The same type problem occurs in threads on my version of TSM 3.7.3.6
for drives waiting on instructions to dismount tapes... you would probably do us
a favor by bringing this issue to TSM for resolution... Don't the sessions
eventually "time out" and disappear?

George Lesho
Storage/System Admin
AFC Enterprises






"Jennifer I. Moore" <[EMAIL PROTECTED]> on 02/23/2001 06:32:14 PM

Please respond to "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]>

To:   [EMAIL PROTECTED]
cc:(bcc: George Lesho/Partners/AFC)
Fax to:
Subject:  Hung Admin Sessions



Gentle Greetings,

Has anyone noticed any situations where Admin sessions on the server get
hung and become "ghost" sessions that will not go away?  Cancelling has no
effect.  Opening a separate Admin session and cancelling from there has no
effect.  In some cases, subsequent sessions get hung and a reboot is
necessary.  And in other cases, there seems to be no adverse side effects.

In this case, I was doing some SQL queries on the database, and two user
Admin sessions hung and two Query Admin sessions hung.  (Fortunately,
everything else is continuing to run smoothly.)  Below is the output from
"show threads" related to these 4 sessions.

We are running 4.1.2 Server on an IBM M80 running AIX 4.3.3.

Thank you in advance for any help and/or suggestions.

Jennifer


Thread 68: SessionThread
tid=4437, ktid=34577, ptid=52, det=1, zomb=0, join=0, result=0, sess=31636
  Awaiting cond 5c355b04 (mutex 301a65b0) at 10009b38 (outGetNext)

Thread 101: SessionThread
  tid=653d, ktid=69811, ptid=52, det=1, zomb=0, join=0, result=0, sess=31768
   Awaiting cond 5c33a484 (mutex 301a65b0) at 10009b38 (outGetNext)

Thread 105: SessionThread
  tid=6963, ktid=72547, ptid=52, det=1, zomb=0, join=0, result=0, sess=30446
   Awaiting cond 5c286354 (mutex 301a65b0) at 10009b38 (outGetNext)

Thread 108: SessionThread
  tid=6acf, ktid=52079, ptid=52, det=1, zomb=0, join=0, result=0, sess=31704
   Awaiting cond 5c1c69d4 (mutex 301a65b0) at 10009b38 (outGetNext)



Re: Hung Admin Sessions

2001-02-24 Thread s frederic johanson

Are you seeing any BA client sessions going thru?  Is expiration
running?  It certainly sounds as if you're creating deadlock with the SQL
quieries.



On Fri, 23 Feb 2001, Jennifer I. Moore wrote:

> Gentle Greetings,
>
> Has anyone noticed any situations where Admin sessions on the server get
> hung and become "ghost" sessions that will not go away?  Cancelling has no
> effect.  Opening a separate Admin session and cancelling from there has no
> effect.  In some cases, subsequent sessions get hung and a reboot is
> necessary.  And in other cases, there seems to be no adverse side effects.
>
> In this case, I was doing some SQL queries on the database, and two user
> Admin sessions hung and two Query Admin sessions hung.  (Fortunately,
> everything else is continuing to run smoothly.)  Below is the output from
> "show threads" related to these 4 sessions.
>
> We are running 4.1.2 Server on an IBM M80 running AIX 4.3.3.
>
> Thank you in advance for any help and/or suggestions.
>
> Jennifer
>
> 
> Thread 68: SessionThread
> tid=4437, ktid=34577, ptid=52, det=1, zomb=0, join=0, result=0, sess=31636
>   Awaiting cond 5c355b04 (mutex 301a65b0) at 10009b38 (outGetNext)
>
> Thread 101: SessionThread
>   tid=653d, ktid=69811, ptid=52, det=1, zomb=0, join=0, result=0, sess=31768
>Awaiting cond 5c33a484 (mutex 301a65b0) at 10009b38 (outGetNext)
>
> Thread 105: SessionThread
>   tid=6963, ktid=72547, ptid=52, det=1, zomb=0, join=0, result=0, sess=30446
>Awaiting cond 5c286354 (mutex 301a65b0) at 10009b38 (outGetNext)
>
> Thread 108: SessionThread
>   tid=6acf, ktid=52079, ptid=52, det=1, zomb=0, join=0, result=0, sess=31704
>Awaiting cond 5c1c69d4 (mutex 301a65b0) at 10009b38 (outGetNext)
>



Hung Admin Sessions

2001-02-23 Thread Jennifer I. Moore

Gentle Greetings,

Has anyone noticed any situations where Admin sessions on the server get
hung and become "ghost" sessions that will not go away?  Cancelling has no
effect.  Opening a separate Admin session and cancelling from there has no
effect.  In some cases, subsequent sessions get hung and a reboot is
necessary.  And in other cases, there seems to be no adverse side effects.

In this case, I was doing some SQL queries on the database, and two user
Admin sessions hung and two Query Admin sessions hung.  (Fortunately,
everything else is continuing to run smoothly.)  Below is the output from
"show threads" related to these 4 sessions.

We are running 4.1.2 Server on an IBM M80 running AIX 4.3.3.

Thank you in advance for any help and/or suggestions.

Jennifer


Thread 68: SessionThread
tid=4437, ktid=34577, ptid=52, det=1, zomb=0, join=0, result=0, sess=31636
  Awaiting cond 5c355b04 (mutex 301a65b0) at 10009b38 (outGetNext)

Thread 101: SessionThread
  tid=653d, ktid=69811, ptid=52, det=1, zomb=0, join=0, result=0, sess=31768
   Awaiting cond 5c33a484 (mutex 301a65b0) at 10009b38 (outGetNext)

Thread 105: SessionThread
  tid=6963, ktid=72547, ptid=52, det=1, zomb=0, join=0, result=0, sess=30446
   Awaiting cond 5c286354 (mutex 301a65b0) at 10009b38 (outGetNext)

Thread 108: SessionThread
  tid=6acf, ktid=52079, ptid=52, det=1, zomb=0, join=0, result=0, sess=31704
   Awaiting cond 5c1c69d4 (mutex 301a65b0) at 10009b38 (outGetNext)