You might try going to the Microsoft MSDN site (http://msdn.microsoft.com)
and do a search on:
Q251274
This article describes a known problem that can cause the error you are
seeing, along with a circumvention. Please be sure to read the article
carefully!
Also, make sure you are logged in as a local administrator when doing the
install.
Regards,
Andy
Andy Raibeck
IBM/Tivoli
Tivoli Storage Manager Client Development
e-mail: [EMAIL PROTECTED]
"The only dumb question is the one that goes unasked."
"Janse, JI (Joost)" [EMAIL PROTECTED]@VM.MARIST.EDU on 02/06/2001
10:08:15
Please respond to "ADSM: Dist Stor Manager" [EMAIL PROTECTED]
Sent by: "ADSM: Dist Stor Manager" [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
cc:
Subject: Installation ERROR client 22088_16_BA
Hello,
I'm trying to install a new TSM4.1.1.16 Win32 client on a Windows NT4.0
SP6a
client. After copying the files from the package (22088_16_BA) to the
temporary directory, the installation starts configuring the Windows
Installer. This process end in a "Internal Error 1631" and the client
installation aborts.
On some other NT machines (NT4.0 SP6a) the installation works fine.
I have searched the ADSM search database but couldn't find the Error 1631
message. Also I have removed msiexec entries from the registry and tried
the
installation again. Still without any success!
Hopefully some NT/TSM goeroe can point me in the right direction because
the
NT folks aren't very enthusiastic about reinstalling the complete system
and
we (storage management) are in a situation where TSM has to prove itself.
Thanks in advance,
Joost Janse
[EMAIL PROTECTED]
Rabobank ICT
The Netherlands
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