Re: Problem Installing 4.11.16 client on NT4 Server SP6a
Sounds like you have an MS installer problem... If you haven't already, you may need to re-install MSI and/or SP6a. Also, consider doing NT repair-install (from the decision-path that uses existing disk-based backup files, not the ERD), as that would be least likely to add to your problem. This might not be useful if you didn't create new ERD (which updates the config backup files). After doing that, re-run the TSM install (maybe un-install first; though I've never found that to be effective, we had an NT box that recently got its dsmsched.log corrupted with unintelligible date-time stamps... the cure was un-install and re-install!) Also, verify your install image on the failing machine is identical to the success machines. If all this fails, consider using an incident with Microsoft, as that seems the most likely source of your symptoms; you did already check the TechNet K-Base articles for symptoms, right? Hope some of this helps. Don France Technical Architect - Unix Engineering/P.A.C.E. San Jose, CA mailto:[EMAIL PROTECTED] PACE - http://www.pacepros.com Bus-Ph: (408) 257-3037 -Original Message- From: Rushforth, Tim [mailto:[EMAIL PROTECTED]] Sent: Tuesday, November 07, 2000 2:07 PM To: [EMAIL PROTECTED] Subject:Problem Installing 4.11.16 client on NT4 Server SP6a I just upgraded 8 servers from 3.1.06 to 4.11.16 running NT4 Server SP6a. All worked fine. One other server fails with the message "The wizard was interrupted before Tivoli Storage Manager Client could be completely installed. Your system has not been modified. To complete installation at another time, please run setup again." I was able to upgrade this server to the 3.7.201 version. I have seen previous postings on this problem, one said to try to run instmsiw.exe then run setup later - this didn't solve the problem for me. I have tried running setup logged into local console with a lcoal admin id, and with Antivirus stopped (as suggested by Andy Raibek in a post) - still no luck. I created a setup log, the last lines in the log are: MSI (c) (0B:F6): Transforming table Error. MSI (c) (0B:F6): Transforming table Error. MSI (c) (0B:F6): Product: Tivoli Storage Manager Client -- Installation operation failed. MSI (c) (0B:F6): MainEngineThread is returning 1603 === Verbose logging stopped: 11/7/00 15:17:53 === If anyone has a solution for this problem, it would be appreciated. Thanks, Tim Rushforth City of Winnipeg [EMAIL PROTECTED]
Re: Problem Installing 4.11.16 client on NT4 Server SP6a
I have also seen the same problem. Tried on fresh sp5 and sp6 machines. Also it only happens when I try to do a silent install. If I do a manual install it works fine. The silent install will dr watson with msiexec.exe but the installation of the TSM Client continues and finishes. The client seems to work fine too. I just don't want to send an install out there when I know its going to dr watson out. I am just telling them to install it manually with my doc. There definitely seems to be some problem with the new MSInstaller. Jack -Original Message- From: France, Don G (Pace) [mailto:[EMAIL PROTECTED]] Sent: Thursday, November 09, 2000 1:47 PM To: [EMAIL PROTECTED] Subject: Re: Problem Installing 4.11.16 client on NT4 Server SP6a Sounds like you have an MS installer problem... If you haven't already, you may need to re-install MSI and/or SP6a. Also, consider doing NT repair-install (from the decision-path that uses existing disk-based backup files, not the ERD), as that would be least likely to add to your problem. This might not be useful if you didn't create new ERD (which updates the config backup files). After doing that, re-run the TSM install (maybe un-install first; though I've never found that to be effective, we had an NT box that recently got its dsmsched.log corrupted with unintelligible date-time stamps... the cure was un-install and re-install!) Also, verify your install image on the failing machine is identical to the success machines. If all this fails, consider using an incident with Microsoft, as that seems the most likely source of your symptoms; you did already check the TechNet K-Base articles for symptoms, right? Hope some of this helps. Don France Technical Architect - Unix Engineering/P.A.C.E. San Jose, CA mailto:[EMAIL PROTECTED] PACE - http://www.pacepros.com Bus-Ph: (408) 257-3037 -Original Message- From: Rushforth, Tim [mailto:[EMAIL PROTECTED]] Sent: Tuesday, November 07, 2000 2:07 PM To: [EMAIL PROTECTED] Subject:Problem Installing 4.11.16 client on NT4 Server SP6a I just upgraded 8 servers from 3.1.06 to 4.11.16 running NT4 Server SP6a. All worked fine. One other server fails with the message "The wizard was interrupted before Tivoli Storage Manager Client could be completely installed. Your system has not been modified. To complete installation at another time, please run setup again." I was able to upgrade this server to the 3.7.201 version. I have seen previous postings on this problem, one said to try to run instmsiw.exe then run setup later - this didn't solve the problem for me. I have tried running setup logged into local console with a lcoal admin id, and with Antivirus stopped (as suggested by Andy Raibek in a post) - still no luck. I created a setup log, the last lines in the log are: MSI (c) (0B:F6): Transforming table Error. MSI (c) (0B:F6): Transforming table Error. MSI (c) (0B:F6): Product: Tivoli Storage Manager Client -- Installation operation failed. MSI (c) (0B:F6): MainEngineThread is returning 1603 === Verbose logging stopped: 11/7/00 15:17:53 === If anyone has a solution for this problem, it would be appreciated. Thanks, Tim Rushforth City of Winnipeg [EMAIL PROTECTED]
Problem Installing 4.11.16 client on NT4 Server SP6a
I just upgraded 8 servers from 3.1.06 to 4.11.16 running NT4 Server SP6a. All worked fine. One other server fails with the message "The wizard was interrupted before Tivoli Storage Manager Client could be completely installed. Your system has not been modified. To complete installation at another time, please run setup again." I was able to upgrade this server to the 3.7.201 version. I have seen previous postings on this problem, one said to try to run instmsiw.exe then run setup later - this didn't solve the problem for me. I have tried running setup logged into local console with a lcoal admin id, and with Antivirus stopped (as suggested by Andy Raibek in a post) - still no luck. I created a setup log, the last lines in the log are: MSI (c) (0B:F6): Transforming table Error. MSI (c) (0B:F6): Transforming table Error. MSI (c) (0B:F6): Product: Tivoli Storage Manager Client -- Installation operation failed. MSI (c) (0B:F6): MainEngineThread is returning 1603 === Verbose logging stopped: 11/7/00 15:17:53 === If anyone has a solution for this problem, it would be appreciated. Thanks, Tim Rushforth City of Winnipeg [EMAIL PROTECTED]
