Re: Problems with IBM 3584-L32 library with IBM prelabeld LTO car tridges
Yes Timo, we did. IBM had to replace all the plastic slots in 2 of the library frames. Problem disapeared, they were too small (a little bit), René LAMBELET NESTEC SA GLOBE - Global Business Excellence Central Support Center Information Technology Av. Nestlé 55 CH-1800 Vevey (Switzerland) tél +41 (0)21 924 35 43 fax +41 (0)21 703 30 17 local UBS-Nestec, Bussigny mailto:[EMAIL PROTECTED] This message is intended only for the use of the addressee and may contain information that is privileged and confidential. -Original Message- From: Kilchenmann Timo [mailto:[EMAIL PROTECTED]] Sent: Wednesday,29. January 2003 09:54 To: [EMAIL PROTECTED] Subject: Problems with IBM 3584-L32 library with IBM prelabeld LTO cartridges Dear all, We run into the following problem: Bought 80 additional labeled LTO cartridges through IBM. Inserted the cartridges into the library. BUT the library/picker is not able the get the cartridges out of the slots nor the tape drives. Doing the procedure by hand I found out, that I need to apply allot of force. I opened a hardware call. IBM guy showed up, updated microcode on library and drives. The guy told me that the problems with the cartridges are our business - not his or IBM's. I responded back that both the library and the cartridges are from IBM! - no good :-(. Has anyone out there experienced similar problems? How were the problems solved? Timo Kilchenmann E-Mail [EMAIL PROTECTED] Phone +41 1 843 34 91 (direct) Bechtle Data AG or +41 1 843 32 32 Bahnstrasse 58/60Telefax +41 1 843 34 24 CH-8105 Regensdorf Mobile +41 79 417 43 55 Switzerland http://www.bechtle-data.ch
Re: Problems with IBM 3584-L32 library with IBM prelabeld LTO car tridges
Yes as a result of the hardware problem. First cartrige is labeled ok. But
the umount of the volumes fails, because the gripper is not able to get the
cartridge out of the drive (to much forced needed).
Timo Kilchenmann E-Mail [EMAIL PROTECTED]
Phone +41 1 843 34 91 (direct)
Bechtle Data AG or +41 1 843 32 32
Bahnstrasse 58/60Telefax +41 1 843 34 24
CH-8105 Regensdorf Mobile +41 79 417 43 55
Switzerland http://www.bechtle-data.ch
--
Externe Mail : "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]>
29.01.200310:02
--
Gesendet von: "ADSM:
Dist Stor Manager" An:[EMAIL PROTECTED]
<[EMAIL PROTECTED]> Kopie:
Thema: Re: Problems with IBM 3584-L32 library
with IBM prelabeld LTO car tridges
Bitte antworten an
"ADSM: Dist Stor
Manager"
Do you mean the label libv command failed?
What was the error?
-Mensaje original-
De: Kilchenmann Timo [mailto:[EMAIL PROTECTED]]
Enviado el: miercoles, 29 de enero de 2003 9:54
Para: [EMAIL PROTECTED]
Asunto: Problems with IBM 3584-L32 library with IBM prelabeld LTO
cartridges
Dear all,
We run into the following problem:
Bought 80 additional labeled LTO cartridges through IBM. Inserted the
cartridges into the library. BUT the library/picker is not able the get the
cartridges out of the slots nor the tape drives. Doing the procedure by
hand I found out, that I need to apply allot of force.
I opened a hardware call. IBM guy showed up, updated microcode on library
and drives. The guy told me that the problems with the cartridges are our
business - not his or IBM's. I responded back that both the library and the
cartridges are from IBM! - no good :-(.
Has anyone out there experienced similar problems? How were the problems
solved?
Timo Kilchenmann E-Mail [EMAIL PROTECTED]
Phone +41 1 843 34 91 (direct)
Bechtle Data AG or +41 1 843 32 32
Bahnstrasse 58/60Telefax +41 1 843 34 24
CH-8105 Regensdorf Mobile +41 79 417 43 55
Switzerland http://www.bechtle-data.ch
Este mensaje de correo electronico y sus documentos adjuntos estan
dirigidos
EXCLUSIVAMENTE a los destinatarios especificados. La informacion contenida
puede ser CONFIDENCIAL y/o estar LEGALMENTE PROTEGIDA y no necesariamente
refleja la opinion de ENDESA. Si usted recibe este mensaje por ERROR, por
favor comuniqueselo inmediatamente al remitente y ELIMINELO ya que usted
NO ESTA AUTORIZADO al uso, revelacion, distribucion, impresion o copia de
toda o alguna parte de la informacion contenida. Gracias.
This e-mail message and any attached files are intended SOLELY for the
addressee/s identified herein. It may contain CONFIDENTIAL and/or LEGALLY
PRIVILEGED information and may not necessarily represent the opinion of
ENDESA. If you receive this message in ERROR, please immediately notify the
sender and DELETE it since you ARE NOT AUTHORIZED to use, disclose,
distribute, print or copy all or part of the contained information. Thank
you.
Re: Problems with IBM 3584-L32 library with IBM prelabeld LTO car tridges
Do you mean the label libv command failed? What was the error? -Mensaje original- De: Kilchenmann Timo [mailto:[EMAIL PROTECTED]] Enviado el: miercoles, 29 de enero de 2003 9:54 Para: [EMAIL PROTECTED] Asunto: Problems with IBM 3584-L32 library with IBM prelabeld LTO cartridges Dear all, We run into the following problem: Bought 80 additional labeled LTO cartridges through IBM. Inserted the cartridges into the library. BUT the library/picker is not able the get the cartridges out of the slots nor the tape drives. Doing the procedure by hand I found out, that I need to apply allot of force. I opened a hardware call. IBM guy showed up, updated microcode on library and drives. The guy told me that the problems with the cartridges are our business - not his or IBM's. I responded back that both the library and the cartridges are from IBM! - no good :-(. Has anyone out there experienced similar problems? How were the problems solved? Timo Kilchenmann E-Mail [EMAIL PROTECTED] Phone +41 1 843 34 91 (direct) Bechtle Data AG or +41 1 843 32 32 Bahnstrasse 58/60Telefax +41 1 843 34 24 CH-8105 Regensdorf Mobile +41 79 417 43 55 Switzerland http://www.bechtle-data.ch Este mensaje de correo electronico y sus documentos adjuntos estan dirigidos EXCLUSIVAMENTE a los destinatarios especificados. La informacion contenida puede ser CONFIDENCIAL y/o estar LEGALMENTE PROTEGIDA y no necesariamente refleja la opinion de ENDESA. Si usted recibe este mensaje por ERROR, por favor comuniqueselo inmediatamente al remitente y ELIMINELO ya que usted NO ESTA AUTORIZADO al uso, revelacion, distribucion, impresion o copia de toda o alguna parte de la informacion contenida. Gracias. This e-mail message and any attached files are intended SOLELY for the addressee/s identified herein. It may contain CONFIDENTIAL and/or LEGALLY PRIVILEGED information and may not necessarily represent the opinion of ENDESA. If you receive this message in ERROR, please immediately notify the sender and DELETE it since you ARE NOT AUTHORIZED to use, disclose, distribute, print or copy all or part of the contained information. Thank you.
