Re: Procedures to follow after a drive with a stuck tape is repla ced -- 3584 library

2002-12-12 Thread Robert L. Rippy
Update the volumes access to READO. They are probally maked as
access=offsite.

Thanks,
Robert Rippy



From: "Thach, Kevin" <[EMAIL PROTECTED]> on 12/12/2002 11:25 AM

Please respond to "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]>

To:   [EMAIL PROTECTED]
cc:
Subject:  Re: Procedures to follow after a drive with a stuck tape is repla
  ced--3584 library

I have the volumes necessary to restore the destroyed volume onsite.  I
checked them into the library using the command:

checkin libvol ibm3584a search=bulk status=private checklabel=barcode

They checked in okay, but I started my restore volume and it still says
they
are unavailable or offsite.

What am I missing?

Thanks,
Kevin

-Original Message-
From: Cook, Dwight E [mailto:[EMAIL PROTECTED]]
Sent: Thursday, December 12, 2002 9:05 AM
To: Thach, Kevin
Subject: RE: Procedures to follow after a drive with a stuck tape is
replaced -- 3584 library


upd vol  acc=destroyed

Since the other volumes are offsite (and since all the data to rebuild your
destroyed volume isn't necessarily on a single volume in your offsite/copy
pool) you should try a...

restore vol  copypool= preview=yes

this will show what volumes are needed to rebuild the primary pool volume,
then recall those vols and rebuild the primary pool volume for real.

You might look in your activity log around the time of the failed
restore...
TSM ~might~ have requested some offsite volumes to be retrieved (checked
in).

I don't take volumes offsite because my tsm servers are offsite (we backup
over the wan) but I've tested all that functionality in the past and I
believe TSM asks for one of the copypool volumes to be checked in, if the
data is requested by the client and the primary pool's copy isn't
available.

hope this helps...


Dwight



-Original Message-
From: Thach, Kevin [mailto:[EMAIL PROTECTED]]
Sent: Thursday, December 12, 2002 7:45 AM
To: 'Cook, Dwight E'
Subject: RE: Procedures to follow after a drive with a stuck tape is
replaced -- 3584 library


I do have a copy pool, but it is offsite, so if someone requests data from
that volume, how will TSM handle rolling to it since it is offsite?

Also, how do I mark a volume destroyed?

Thanks

-Original Message-
From: Cook, Dwight E [mailto:[EMAIL PROTECTED]]
Sent: Thursday, December 12, 2002 8:31 AM
To: Thach, Kevin
Subject: RE: Procedures to follow after a drive with a stuck tape is
replaced -- 3584 library


You have to mark it "destroyed" yourself.
Now, do you have a copy storage pool ?
If you do and you mark the primary pool's volume "destroyed" if a person
requests data on that destroyed volume, TSM will automatically roll to the
data in the copy pool.
If you don't have a copypool, it is still critical to mark the volume
"destroyed" as soon as possible because if there is data on that
~destroyed~
volume that still exists on the client(s), TSM will pick up a new copy
during the next round of incrementals...

Dwight



-Original Message-
From: Thach, Kevin [mailto:[EMAIL PROTECTED]]
Sent: Thursday, December 12, 2002 7:26 AM
To: [EMAIL PROTECTED]
Subject: Procedures to follow after a drive with a stuck tape is
replaced -- 3584 library


The other day I had to replace one of the drives in my 3584 library because
a tape was jammed in it.  This tape was being written to by a migration
process when it jammed (during daily processing).  The procedure went on to
complete successfully, but a q libvol shows that the tape is still in the
library in a private status even though it has been destroyed.  Last night
I
had a restore fail (I'm guessing some of the data was on the tape that got
stuck?)

I basically need to know what procedures / commands need to be executed
once
a tape has been destroyed to ensure that the data on that tape is available
on another tape.

I figure an audit library will make it recognize it's gone, but how do I
deal with the data?

Thanks in advance,
Kevin

This E-mail contains PRIVILEGED AND CONFIDENTIAL INFORMATION intended only
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Re: Procedures to follow after a drive with a stuck tape is repla ced -- 3584 library

2002-12-12 Thread Thach, Kevin
I have the volumes necessary to restore the destroyed volume onsite.  I
checked them into the library using the command:

checkin libvol ibm3584a search=bulk status=private checklabel=barcode

They checked in okay, but I started my restore volume and it still says they
are unavailable or offsite.

What am I missing?

Thanks,
Kevin

-Original Message-
From: Cook, Dwight E [mailto:[EMAIL PROTECTED]]
Sent: Thursday, December 12, 2002 9:05 AM
To: Thach, Kevin
Subject: RE: Procedures to follow after a drive with a stuck tape is
replaced -- 3584 library


upd vol  acc=destroyed

Since the other volumes are offsite (and since all the data to rebuild your
destroyed volume isn't necessarily on a single volume in your offsite/copy
pool) you should try a...

restore vol  copypool= preview=yes

this will show what volumes are needed to rebuild the primary pool volume,
then recall those vols and rebuild the primary pool volume for real.

You might look in your activity log around the time of the failed restore...
TSM ~might~ have requested some offsite volumes to be retrieved (checked
in).

I don't take volumes offsite because my tsm servers are offsite (we backup
over the wan) but I've tested all that functionality in the past and I
believe TSM asks for one of the copypool volumes to be checked in, if the
data is requested by the client and the primary pool's copy isn't available.

hope this helps...


Dwight



-Original Message-
From: Thach, Kevin [mailto:[EMAIL PROTECTED]]
Sent: Thursday, December 12, 2002 7:45 AM
To: 'Cook, Dwight E'
Subject: RE: Procedures to follow after a drive with a stuck tape is
replaced -- 3584 library


I do have a copy pool, but it is offsite, so if someone requests data from
that volume, how will TSM handle rolling to it since it is offsite?

Also, how do I mark a volume destroyed?

Thanks

-Original Message-
From: Cook, Dwight E [mailto:[EMAIL PROTECTED]]
Sent: Thursday, December 12, 2002 8:31 AM
To: Thach, Kevin
Subject: RE: Procedures to follow after a drive with a stuck tape is
replaced -- 3584 library


You have to mark it "destroyed" yourself.
Now, do you have a copy storage pool ?
If you do and you mark the primary pool's volume "destroyed" if a person
requests data on that destroyed volume, TSM will automatically roll to the
data in the copy pool.
If you don't have a copypool, it is still critical to mark the volume
"destroyed" as soon as possible because if there is data on that ~destroyed~
volume that still exists on the client(s), TSM will pick up a new copy
during the next round of incrementals...

Dwight



-Original Message-
From: Thach, Kevin [mailto:[EMAIL PROTECTED]]
Sent: Thursday, December 12, 2002 7:26 AM
To: [EMAIL PROTECTED]
Subject: Procedures to follow after a drive with a stuck tape is
replaced -- 3584 library


The other day I had to replace one of the drives in my 3584 library because
a tape was jammed in it.  This tape was being written to by a migration
process when it jammed (during daily processing).  The procedure went on to
complete successfully, but a q libvol shows that the tape is still in the
library in a private status even though it has been destroyed.  Last night I
had a restore fail (I'm guessing some of the data was on the tape that got
stuck?)

I basically need to know what procedures / commands need to be executed once
a tape has been destroyed to ensure that the data on that tape is available
on another tape.

I figure an audit library will make it recognize it's gone, but how do I
deal with the data?

Thanks in advance,
Kevin

This E-mail contains PRIVILEGED AND CONFIDENTIAL INFORMATION intended only
for the use of the Individual(s) named above.  If you are not the intended
recipient of this E-mail, or the employee or agent responsible for
delivering it to the intended recipient, you are hereby notified that any
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Re: Procedures to follow after a drive with a stuck tape is repla ced -- 3584 library

2002-12-12 Thread Large, Matthew
tsm> help restore volume

Matthew Large
TSM Infrastructure Engineer
Lavington Street
Int: 7430 4995
Ext: +44 207 902 4995


-Original Message-
From: Thach, Kevin [mailto:[EMAIL PROTECTED]]
Sent: 12 December 2002 13:26
To: [EMAIL PROTECTED]
Subject: Procedures to follow after a drive with a stuck tape is
replaced -- 3584 library


The other day I had to replace one of the drives in my 3584 library because
a tape was jammed in it.  This tape was being written to by a migration
process when it jammed (during daily processing).  The procedure went on to
complete successfully, but a q libvol shows that the tape is still in the
library in a private status even though it has been destroyed.  Last night I
had a restore fail (I'm guessing some of the data was on the tape that got
stuck?)

I basically need to know what procedures / commands need to be executed once
a tape has been destroyed to ensure that the data on that tape is available
on another tape.

I figure an audit library will make it recognize it's gone, but how do I
deal with the data?

Thanks in advance,
Kevin

This E-mail contains PRIVILEGED AND CONFIDENTIAL INFORMATION intended only
for the use of the Individual(s) named above.  If you are not the intended
recipient of this E-mail, or the employee or agent responsible for
delivering it to the intended recipient, you are hereby notified that any
dissemination or copying of this E-mail is strictly prohibited.  If you have
received this E-mail in error, please immediately notify us at (865)
374-4900 or notify us by E-mail at [EMAIL PROTECTED]


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Re: Procedures to follow after a drive with a stuck tape is repla ced -- 3584 library

2002-12-12 Thread Ford, Phillip
For this reason we run a backup stg from the primary disks to copytape pool
before we do migration.  If the copytape is damaged by a tape drive, the
data is still on disk.  If the primary tape is damaged during or after
migration then there is the good copytape.

So the question is do you have a copytape of the data?

If so then you can do a "restore vol x preview=yes" where x is the
destroyed tape and the system will send to the actlog what tapes are needed.
Then these tapes can be made available (i.e. called back the ones that are
offsite).  If there are some offsite we mark all tapes needed as
unavailable.  When we have them onsite and checked in, we mark them all
readonly.  Now you can issue a "restore volume x".  This should recreate
the damaged tape.  Also once all the volumes are checked in, the restore can
be started if necessary.

If you do not have a copytape, then you are in a bad position.  If the data
is no longer on the server and your primary is not readable, I do not have
any good words for you but sorry.


--
Phillip Ford
Senior Software Specialist
Corporate Computer Center
Schering-Plough Corp.
(901) 320-4462
(901) 320-4856 FAX
[EMAIL PROTECTED]




-Original Message-
From: Thach, Kevin [mailto:[EMAIL PROTECTED]]
Sent: Thursday, December 12, 2002 7:26 AM
To: [EMAIL PROTECTED]
Subject: Procedures to follow after a drive with a stuck tape is replaced --
3584 library


The other day I had to replace one of the drives in my 3584 library because
a tape was jammed in it.  This tape was being written to by a migration
process when it jammed (during daily processing).  The procedure went on to
complete successfully, but a q libvol shows that the tape is still in the
library in a private status even though it has been destroyed.  Last night I
had a restore fail (I'm guessing some of the data was on the tape that got
stuck?)

I basically need to know what procedures / commands need to be executed once
a tape has been destroyed to ensure that the data on that tape is available
on another tape.

I figure an audit library will make it recognize it's gone, but how do I
deal with the data?

Thanks in advance,
Kevin

This E-mail contains PRIVILEGED AND CONFIDENTIAL INFORMATION intended only
for the use of the Individual(s) named above.  If you are not the intended
recipient of this E-mail, or the employee or agent responsible for
delivering it to the intended recipient, you are hereby notified that any
dissemination or copying of this E-mail is strictly prohibited.  If you have
received this E-mail in error, please immediately notify us at (865)
374-4900 or notify us by E-mail at [EMAIL PROTECTED]




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