Re: STORServer client

2008-10-07 Thread Gill, Geoffrey L.
From what I understand yes. Will wait to hear if backup runs.

- Original Message -
From: ADSM: Dist Stor Manager 
To: ADSM-L@VM.MARIST.EDU 
Sent: Tue Oct 07 14:31:37 2008
Subject: Re: STORServer client

So, are you OK at this point?

Kelly Lipp
CTO
STORServer, Inc.
485-B Elkton Drive
Colorado Springs, CO 80907
719-266-8777
www.storserver.com


-Original Message-
From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of Gill, 
Geoffrey L.
Sent: Tuesday, October 07, 2008 2:12 PM
To: ADSM-L@VM.MARIST.EDU
Subject: Re: [ADSM-L] STORServer client

Kelly,
I just got this message from the administrator who was looking at our DR
node earlier and said the password file was there. I updated the
password for the node on the DR TSM Server at that site so he could
connect and this is what he said:

Interesting - when I logged back in to SOAK to check it out the PWD file
that I saw earlier was gone - deleted. Maybe when I attempted to access
the TSM server and it discovered that the password was too old or
whatever the client deleted it?

Geoff Gill
TSM Administrator
PeopleSoft Sr. Systems Administrator
SAIC M/S-G1b
(858)826-4062 (office)
(858)412-9883 (blackberry)
Email: [EMAIL PROTECTED]

> -Original Message-
> From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf
Of
> Kelly Lipp
> Sent: Tuesday, October 07, 2008 9:57 AM
> To: ADSM-L@VM.MARIST.EDU
> Subject: Re: STORServer client
>
> Geoff,
>
> I obviously have no idea how the file was deleted.  Hard to say.  No,
the
> client only updates the file when the server hits the password
expiration
> date, identical to the Unix clients function.  ABC didn't delete it.
>
> Thanks,
>
> Kelly Lipp
> CTO
> STORServer, Inc.
> 485-B Elkton Drive
> Colorado Springs, CO 80907
> 719-266-8777
> www.storserver.com


Re: STORServer client

2008-10-07 Thread Laura Buckley
Hi Geoff,

I'm responding for Kelly.  I'm copying this thread to our support engineer so 
that he can reply.

Laura Buckley
STORServer, Inc.


On 10/7/08 2:11 PM, "Gill, Geoffrey L." <[EMAIL PROTECTED]> wrote:

Kelly,
I just got this message from the administrator who was looking at our DR
node earlier and said the password file was there. I updated the
password for the node on the DR TSM Server at that site so he could
connect and this is what he said:

Interesting - when I logged back in to SOAK to check it out the PWD file
that I saw earlier was gone - deleted. Maybe when I attempted to access
the TSM server and it discovered that the password was too old or
whatever the client deleted it?

Geoff Gill
TSM Administrator
PeopleSoft Sr. Systems Administrator
SAIC M/S-G1b
(858)826-4062 (office)
(858)412-9883 (blackberry)
Email: [EMAIL PROTECTED]

> -Original Message-
> From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf
Of
> Kelly Lipp
> Sent: Tuesday, October 07, 2008 9:57 AM
> To: ADSM-L@VM.MARIST.EDU
> Subject: Re: STORServer client
>
> Geoff,
>
> I obviously have no idea how the file was deleted.  Hard to say.  No,
the
> client only updates the file when the server hits the password
expiration
> date, identical to the Unix clients function.  ABC didn't delete it.
>
> Thanks,
>
> Kelly Lipp
> CTO
> STORServer, Inc.
> 485-B Elkton Drive
> Colorado Springs, CO 80907
> 719-266-8777
> www.storserver.com


Re: STORServer client

2008-10-07 Thread Kelly Lipp
So, are you OK at this point?

Kelly Lipp
CTO
STORServer, Inc.
485-B Elkton Drive
Colorado Springs, CO 80907
719-266-8777
www.storserver.com


-Original Message-
From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of Gill, 
Geoffrey L.
Sent: Tuesday, October 07, 2008 2:12 PM
To: ADSM-L@VM.MARIST.EDU
Subject: Re: [ADSM-L] STORServer client

Kelly,
I just got this message from the administrator who was looking at our DR
node earlier and said the password file was there. I updated the
password for the node on the DR TSM Server at that site so he could
connect and this is what he said:

Interesting - when I logged back in to SOAK to check it out the PWD file
that I saw earlier was gone - deleted. Maybe when I attempted to access
the TSM server and it discovered that the password was too old or
whatever the client deleted it?

Geoff Gill
TSM Administrator
PeopleSoft Sr. Systems Administrator
SAIC M/S-G1b
(858)826-4062 (office)
(858)412-9883 (blackberry)
Email: [EMAIL PROTECTED]

> -Original Message-
> From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf
Of
> Kelly Lipp
> Sent: Tuesday, October 07, 2008 9:57 AM
> To: ADSM-L@VM.MARIST.EDU
> Subject: Re: STORServer client
>
> Geoff,
>
> I obviously have no idea how the file was deleted.  Hard to say.  No,
the
> client only updates the file when the server hits the password
expiration
> date, identical to the Unix clients function.  ABC didn't delete it.
>
> Thanks,
>
> Kelly Lipp
> CTO
> STORServer, Inc.
> 485-B Elkton Drive
> Colorado Springs, CO 80907
> 719-266-8777
> www.storserver.com


Re: STORServer client

2008-10-07 Thread Gill, Geoffrey L.
Kelly,
I just got this message from the administrator who was looking at our DR
node earlier and said the password file was there. I updated the
password for the node on the DR TSM Server at that site so he could
connect and this is what he said:

Interesting - when I logged back in to SOAK to check it out the PWD file
that I saw earlier was gone - deleted. Maybe when I attempted to access
the TSM server and it discovered that the password was too old or
whatever the client deleted it?

Geoff Gill 
TSM Administrator 
PeopleSoft Sr. Systems Administrator 
SAIC M/S-G1b 
(858)826-4062 (office)
(858)412-9883 (blackberry)
Email: [EMAIL PROTECTED] 

> -Original Message-
> From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf
Of
> Kelly Lipp
> Sent: Tuesday, October 07, 2008 9:57 AM
> To: ADSM-L@VM.MARIST.EDU
> Subject: Re: STORServer client
> 
> Geoff,
> 
> I obviously have no idea how the file was deleted.  Hard to say.  No,
the
> client only updates the file when the server hits the password
expiration
> date, identical to the Unix clients function.  ABC didn't delete it.
> 
> Thanks,
> 
> Kelly Lipp
> CTO
> STORServer, Inc.
> 485-B Elkton Drive
> Colorado Springs, CO 80907
> 719-266-8777
> www.storserver.com


Re: STORServer client

2008-10-07 Thread Gill, Geoffrey L.
Thanks Kelly we got it working. I'm curious, and so is the new
administrator, as to why this password file was missing. He doesn't
believe anyone has access to delete this file and for sure he didn't, so
he says, so the question is will the client software delete this file if
the password expiration period has elapsed or for any other reason?

Geoff Gill 
TSM Administrator 
PeopleSoft Sr. Systems Administrator 
SAIC M/S-G1b 
(858)826-4062 (office)
(858)412-9883 (blackberry)
Email: [EMAIL PROTECTED] 

> -Original Message-
> From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf
Of
> Kelly Lipp
> Sent: Tuesday, October 07, 2008 9:12 AM
> To: ADSM-L@VM.MARIST.EDU
> Subject: Re: STORServer client
> 
> Geoff,
> 
> Like the UNIX clients, the password is stored in a file with a .pwd
> extension.  Ask the customer to issue the following OpenVMS command:
dir
> adsm_dir: and look for a file with that extension. Then delete it: del
> adsm_dir:mumble.pwd;*.
> 
> Then execute the adsm command again: adsm/pass.  That will force the
> client to challenge the user for the correct password thus creating a
new
> .pwd file.  One might need to reset the client password on the TSM
server
> to ensure they know what password to enter when challenged.
> 
> Let me know if this doesn't work and I'll find a smart guy to help
you.
> You can switch to private email if you would like.
> 
> Thanks,
> 
> Kelly Lipp
> CTO
> STORServer, Inc.
> 485-B Elkton Drive
> Colorado Springs, CO 80907
> 719-266-8777
> www.storserver.com
> 
> 
> -Original Message-
> From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf
Of
> Gill, Geoffrey L.
> Sent: Tuesday, October 07, 2008 10:06 AM
> To: ADSM-L@VM.MARIST.EDU
> Subject: [ADSM-L] storserver client
> 
> We have a couple of clients using this product and the other day I'm
> told the backup quit working. It looks, from the message below, to be
a
> password issue. I believe the product stores a password file, but not
> sure of the name, that can be deleted and the client password reset
and
> a manual connection made to restore things. Can anyone using the
product
> tell me if this is correct please or of there is a different way to go
> about it? I don't recall the initial password and my guess is since
the
> guy who was administering it is gone there was no knowledge transfer
at
> all.
> 
> 
> 
> $ adsm
> 
> Archive Backup Client for TSM on OpenVMS, Version V4.1.0.3
> 
> Copyright 1996-2007, Storage Solutions Specialists, Inc.
> 
> ABC> show session
> 
> %ABC-W-NOCON, cannot connect with TSM server
> 
> -ABC-I-APIOUT, "ANS1025E (RC137)  Session rejected: Authentication
> failure"
> 
> ABC> exit
> 
> $ type SYS$COMMON:[ADSM]ADSM.SYS
> 
> *
> 
> * ADSM.SYS
> 
> * 
> 
> *  Created during ABC install at  29-APR-2003 13:34:42.73
> 
> *  See ADSM_DIR:ADSM_TEMPLATE.SYS or the ABC Installation
> 
> *  Guide for information if you wish to modify this file.
> 
> 
> 
> 
> 
> Thanks,
> 
> 
> 
> Geoff Gill
> TSM Administrator
> PeopleSoft Sr. Systems Administrator
> SAIC M/S-G1b
> (858)826-4062 (office)
> 
> (858)412-9883 (blackberry)
> Email: [EMAIL PROTECTED]


Re: STORServer client

2008-10-07 Thread Kelly Lipp
Geoff,

I obviously have no idea how the file was deleted.  Hard to say.  No, the 
client only updates the file when the server hits the password expiration date, 
identical to the Unix clients function.  ABC didn't delete it.

Thanks,

Kelly Lipp
CTO
STORServer, Inc.
485-B Elkton Drive
Colorado Springs, CO 80907
719-266-8777
www.storserver.com


-Original Message-
From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of Gill, 
Geoffrey L.
Sent: Tuesday, October 07, 2008 10:35 AM
To: ADSM-L@VM.MARIST.EDU
Subject: Re: [ADSM-L] STORServer client

Thanks Kelly we got it working. I'm curious, and so is the new
administrator, as to why this password file was missing. He doesn't
believe anyone has access to delete this file and for sure he didn't, so
he says, so the question is will the client software delete this file if
the password expiration period has elapsed or for any other reason?

Geoff Gill
TSM Administrator
PeopleSoft Sr. Systems Administrator
SAIC M/S-G1b
(858)826-4062 (office)
(858)412-9883 (blackberry)
Email: [EMAIL PROTECTED]

> -Original Message-
> From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf
Of
> Kelly Lipp
> Sent: Tuesday, October 07, 2008 9:12 AM
> To: ADSM-L@VM.MARIST.EDU
> Subject: Re: STORServer client
>
> Geoff,
>
> Like the UNIX clients, the password is stored in a file with a .pwd
> extension.  Ask the customer to issue the following OpenVMS command:
dir
> adsm_dir: and look for a file with that extension. Then delete it: del
> adsm_dir:mumble.pwd;*.
>
> Then execute the adsm command again: adsm/pass.  That will force the
> client to challenge the user for the correct password thus creating a
new
> .pwd file.  One might need to reset the client password on the TSM
server
> to ensure they know what password to enter when challenged.
>
> Let me know if this doesn't work and I'll find a smart guy to help
you.
> You can switch to private email if you would like.
>
> Thanks,
>
> Kelly Lipp
> CTO
> STORServer, Inc.
> 485-B Elkton Drive
> Colorado Springs, CO 80907
> 719-266-8777
> www.storserver.com
>
>
> -Original Message-
> From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf
Of
> Gill, Geoffrey L.
> Sent: Tuesday, October 07, 2008 10:06 AM
> To: ADSM-L@VM.MARIST.EDU
> Subject: [ADSM-L] storserver client
>
> We have a couple of clients using this product and the other day I'm
> told the backup quit working. It looks, from the message below, to be
a
> password issue. I believe the product stores a password file, but not
> sure of the name, that can be deleted and the client password reset
and
> a manual connection made to restore things. Can anyone using the
product
> tell me if this is correct please or of there is a different way to go
> about it? I don't recall the initial password and my guess is since
the
> guy who was administering it is gone there was no knowledge transfer
at
> all.
>
>
>
> $ adsm
>
> Archive Backup Client for TSM on OpenVMS, Version V4.1.0.3
>
> Copyright 1996-2007, Storage Solutions Specialists, Inc.
>
> ABC> show session
>
> %ABC-W-NOCON, cannot connect with TSM server
>
> -ABC-I-APIOUT, "ANS1025E (RC137)  Session rejected: Authentication
> failure"
>
> ABC> exit
>
> $ type SYS$COMMON:[ADSM]ADSM.SYS
>
> *
>
> * ADSM.SYS
>
> * 
>
> *  Created during ABC install at  29-APR-2003 13:34:42.73
>
> *  See ADSM_DIR:ADSM_TEMPLATE.SYS or the ABC Installation
>
> *  Guide for information if you wish to modify this file.
>
>
>
>
>
> Thanks,
>
>
>
> Geoff Gill
> TSM Administrator
> PeopleSoft Sr. Systems Administrator
> SAIC M/S-G1b
> (858)826-4062 (office)
>
> (858)412-9883 (blackberry)
> Email: [EMAIL PROTECTED]


Re: STORServer client

2008-10-07 Thread Kelly Lipp
Geoff,

Like the UNIX clients, the password is stored in a file with a .pwd extension.  
Ask the customer to issue the following OpenVMS command: dir adsm_dir: and look 
for a file with that extension. Then delete it: del adsm_dir:mumble.pwd;*.

Then execute the adsm command again: adsm/pass.  That will force the client to 
challenge the user for the correct password thus creating a new .pwd file.  One 
might need to reset the client password on the TSM server to ensure they know 
what password to enter when challenged.

Let me know if this doesn't work and I'll find a smart guy to help you.  You 
can switch to private email if you would like.

Thanks,

Kelly Lipp
CTO
STORServer, Inc.
485-B Elkton Drive
Colorado Springs, CO 80907
719-266-8777
www.storserver.com


-Original Message-
From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of Gill, 
Geoffrey L.
Sent: Tuesday, October 07, 2008 10:06 AM
To: ADSM-L@VM.MARIST.EDU
Subject: [ADSM-L] storserver client

We have a couple of clients using this product and the other day I'm
told the backup quit working. It looks, from the message below, to be a
password issue. I believe the product stores a password file, but not
sure of the name, that can be deleted and the client password reset and
a manual connection made to restore things. Can anyone using the product
tell me if this is correct please or of there is a different way to go
about it? I don't recall the initial password and my guess is since the
guy who was administering it is gone there was no knowledge transfer at
all.



$ adsm

Archive Backup Client for TSM on OpenVMS, Version V4.1.0.3

Copyright 1996-2007, Storage Solutions Specialists, Inc.

ABC> show session

%ABC-W-NOCON, cannot connect with TSM server

-ABC-I-APIOUT, "ANS1025E (RC137)  Session rejected: Authentication
failure"

ABC> exit

$ type SYS$COMMON:[ADSM]ADSM.SYS

*

* ADSM.SYS

* 

*  Created during ABC install at  29-APR-2003 13:34:42.73

*  See ADSM_DIR:ADSM_TEMPLATE.SYS or the ABC Installation

*  Guide for information if you wish to modify this file.





Thanks,



Geoff Gill
TSM Administrator
PeopleSoft Sr. Systems Administrator
SAIC M/S-G1b
(858)826-4062 (office)

(858)412-9883 (blackberry)
Email: [EMAIL PROTECTED]


Re: STORServer ABC

2008-07-01 Thread Kelly Lipp
Folks,

When I saw this post, I asked our engineers if it would be possible to
more nearly approximate the other messages from our client.
Unfortunately, we're a V 3.1 API client and as such have very limited
support for messages.  We can't get them there with what we have.

I am equally interested in the results of the post and we'll take the
idea under advisement if we become a client based on a later API
version.

Thanks,

Kelly Lipp
CTO
STORServer, Inc.
485-B Elkton Drive
Colorado Springs, CO 80907
719-266-8777
www.storserver.com


-Original Message-
From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of
Shawn Drew
Sent: Tuesday, July 01, 2008 9:17 AM
To: ADSM-L@VM.MARIST.EDU
Subject: [ADSM-L] STORServer ABC

A bit of a survey for those of you that happen to use the OpenVMS ABC
client.  I've recently found the /summary option, but the format in the
act log is quite different than the normal job reports and our reporting
software doesn't catch it.  We'll have to modify it, but I was just
wondering...  How does everyone report on their ABC client backups?
Just
a normal shell script report? 3rd party reporting tool?

Regards,
Shawn

Shawn Drew


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Re: StorServer

2003-02-27 Thread shekhar Dhotre
We are testing it It has good interface .






Tommy Templeton <[EMAIL PROTECTED]>
Sent by: "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]>
02/27/2003 02:33 PM
Please respond to "ADSM: Dist Stor Manager"


To: [EMAIL PROTECTED]
cc:
Subject:StorServer


We just had a webcast with StorServer. I was wondering if anyone on the
list has used this product or had any opinions on it? We liked it and
thought it would be a good TSM management tool to have.

Tommy Templeton
Senior System Administrator
DFA-MMRS
601-359-3106
e-mail - [EMAIL PROTECTED]


Re: StorServer

2003-02-27 Thread Tommy Templeton
Thanks Paul.
We were impressed with the interface. I think it would help us out overall
here.


- Original Message -
From: "Paul Roth" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, February 27, 2003 1:38 PM
Subject: Re: StorServer


> We have been using this product for two years- like for our admin
assistant - makes moving tapes easy.
>
> Paul Roth
> Ohio State University Medical Center
> Sr. Systems Developer/Engineer
> [EMAIL PROTECTED]
> 614-293-6224


Re: StorServer

2003-02-27 Thread Paul Roth
We have been using this product for two years- like for our admin assistant - makes 
moving tapes easy.

Paul Roth
Ohio State University Medical Center
Sr. Systems Developer/Engineer
[EMAIL PROTECTED]
614-293-6224