Re: TDP for Domino crashes
Thanks. Mr. Sims also pointed me in the direction of a newer release of the TDP. I'll advise the Domino admin to upgrade. Thanks again, ALexander > -Original Message- > From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] > On Behalf Of Robert Clark > Sent: Wednesday, June 20, 2007 11:11 PM > To: ADSM-L@VM.MARIST.EDU > Subject: Re: TDP for Domino crashes > > I was seeing the same EXCEPTION_ACCESS_VIOLATION error with the TSM > client and scheduler. In our case we updated to a newer version of > the client, and the problem went away. > > I suspect that one of the service packs, or third party security apps > applied to the box tightened down some aspects of interprocess > communication. > > I'm sorry to be so short on details. > > [RC] > > > > On Jun 19, 2007, at 4:25 AM, Alexander Verkooijen wrote: > > > Hi, > > > > (TDP for Domino 5.3.0.0 on Windows Server 2003 R2 > Enterprise Edition, > > TSM Server 5.3.4.1 on AIX 5.3.0.0) > > > > During a backup the client (both GUI and command line) crashes: > > > > 2007/06/07 13:41:42 > > IBM Tivoli Storage Manager > > Version: 5.3.0.0 > > Build date: Wed Dec 08 17:46:19 2004 > > > > domdsmc.exe caused exception C005 > (EXCEPTION_ACCESS_VIOLATION) at > > 001B:7C342D6E > > > > Register dump: > > EAX= EBX= ECX=007A EDX=7C380D52 ESI= > > EDI= EBP=0011FC94 ESP=0011FC70 EIP=7C342D6E FLG=0246 > > CS=001B DS=0023 SS=0023 ES=0023 FS=003B GS= > > > > Crash dump successfully written to file 'C:\Program > > Files\Tivoli\TSM\domino\dsmcrash.dmp' > > > > Stack Trace: > > 001B:7C342D6E (0x 0x7C380D50 0x 0x00979468) > > MSVCR71.dll, strpbrk()+39 bytes > > 001B:7C34BC33 (0x009727F8 0x 0x7C380D50 0x7C35771F) > > MSVCR71.dll, mbsdec()+105 bytes > > 001B:7C34BCB8 (0x 0x 0x 0x) > > MSVCR71.dll, mbspbrk()+35 bytes > > > > I couldn't find anything like this for the Domino TDP > > in the list archive, the APAR database or with Google. > > Does anyone here have an idea what is wrong? > > > > Thanks, > > > > Alexander > > > > > > Alexander Verkooijen > > Senior Systems Programmer > > High Performance Computing > > SARA Computing & Networking Services > > >
Re: TDP for Domino crashes
Hi, Sorry for the delay. I asked the sys admin - no answer yet. Is it nessecary for the windows server to run in console mode? Alexander > -Original Message- > From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] > On Behalf Of Henrik Wahlstedt > Sent: Tuesday, June 19, 2007 1:45 PM > To: ADSM-L@VM.MARIST.EDU > Subject: Re: TDP for Domino crashes > > Hi, > > Any chance that you are not running your Windows server in > console mode, > mstsc /console? > > > //Henrik > > -Original Message- > From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] > On Behalf Of > Alexander Verkooijen > Sent: den 19 juni 2007 13:26 > To: ADSM-L@VM.MARIST.EDU > Subject: TDP for Domino crashes > > Hi, > > (TDP for Domino 5.3.0.0 on Windows Server 2003 R2 Enterprise Edition, > TSM Server 5.3.4.1 on AIX 5.3.0.0) > > During a backup the client (both GUI and command line) crashes: > > 2007/06/07 13:41:42 > IBM Tivoli Storage Manager > Version: 5.3.0.0 > Build date: Wed Dec 08 17:46:19 2004 > > domdsmc.exe caused exception C005 (EXCEPTION_ACCESS_VIOLATION) at > 001B:7C342D6E > > Register dump: > EAX= EBX= ECX=007A EDX=7C380D52 ESI= > EDI= EBP=0011FC94 ESP=0011FC70 EIP=7C342D6E FLG=0246 > CS=001B DS=0023 SS=0023 ES=0023 FS=003B GS= > > Crash dump successfully written to file 'C:\Program > Files\Tivoli\TSM\domino\dsmcrash.dmp' > > Stack Trace: > 001B:7C342D6E (0x 0x7C380D50 0x 0x00979468) > MSVCR71.dll, > strpbrk()+39 bytes > 001B:7C34BC33 (0x009727F8 0x 0x7C380D50 0x7C35771F) > MSVCR71.dll, > mbsdec()+105 bytes > 001B:7C34BCB8 (0x 0x 0x 0x) > MSVCR71.dll, > mbspbrk()+35 bytes > > I couldn't find anything like this for the Domino TDP in the list > archive, the APAR database or with Google. > Does anyone here have an idea what is wrong? > > Thanks, > > Alexander > > > Alexander Verkooijen > Senior Systems Programmer > High Performance Computing > SARA Computing & Networking Services > > > > --- > The information contained in this message may be CONFIDENTIAL and is > intended for the addressee only. Any unauthorised use, > dissemination of the > information or copying of this message is prohibited. If you > are not the > addressee, please notify the sender immediately by return > e-mail and delete > this message. > Thank you. >
Re: TDP for Domino crashes
I was seeing the same EXCEPTION_ACCESS_VIOLATION error with the TSM client and scheduler. In our case we updated to a newer version of the client, and the problem went away. I suspect that one of the service packs, or third party security apps applied to the box tightened down some aspects of interprocess communication. I'm sorry to be so short on details. [RC] On Jun 19, 2007, at 4:25 AM, Alexander Verkooijen wrote: Hi, (TDP for Domino 5.3.0.0 on Windows Server 2003 R2 Enterprise Edition, TSM Server 5.3.4.1 on AIX 5.3.0.0) During a backup the client (both GUI and command line) crashes: 2007/06/07 13:41:42 IBM Tivoli Storage Manager Version: 5.3.0.0 Build date: Wed Dec 08 17:46:19 2004 domdsmc.exe caused exception C005 (EXCEPTION_ACCESS_VIOLATION) at 001B:7C342D6E Register dump: EAX= EBX= ECX=007A EDX=7C380D52 ESI= EDI= EBP=0011FC94 ESP=0011FC70 EIP=7C342D6E FLG=0246 CS=001B DS=0023 SS=0023 ES=0023 FS=003B GS= Crash dump successfully written to file 'C:\Program Files\Tivoli\TSM\domino\dsmcrash.dmp' Stack Trace: 001B:7C342D6E (0x 0x7C380D50 0x 0x00979468) MSVCR71.dll, strpbrk()+39 bytes 001B:7C34BC33 (0x009727F8 0x 0x7C380D50 0x7C35771F) MSVCR71.dll, mbsdec()+105 bytes 001B:7C34BCB8 (0x 0x 0x 0x) MSVCR71.dll, mbspbrk()+35 bytes I couldn't find anything like this for the Domino TDP in the list archive, the APAR database or with Google. Does anyone here have an idea what is wrong? Thanks, Alexander Alexander Verkooijen Senior Systems Programmer High Performance Computing SARA Computing & Networking Services
Re: TDP for Domino crashes
Hi, Any chance that you are not running your Windows server in console mode, mstsc /console? //Henrik -Original Message- From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of Alexander Verkooijen Sent: den 19 juni 2007 13:26 To: ADSM-L@VM.MARIST.EDU Subject: TDP for Domino crashes Hi, (TDP for Domino 5.3.0.0 on Windows Server 2003 R2 Enterprise Edition, TSM Server 5.3.4.1 on AIX 5.3.0.0) During a backup the client (both GUI and command line) crashes: 2007/06/07 13:41:42 IBM Tivoli Storage Manager Version: 5.3.0.0 Build date: Wed Dec 08 17:46:19 2004 domdsmc.exe caused exception C005 (EXCEPTION_ACCESS_VIOLATION) at 001B:7C342D6E Register dump: EAX= EBX= ECX=007A EDX=7C380D52 ESI= EDI= EBP=0011FC94 ESP=0011FC70 EIP=7C342D6E FLG=0246 CS=001B DS=0023 SS=0023 ES=0023 FS=003B GS= Crash dump successfully written to file 'C:\Program Files\Tivoli\TSM\domino\dsmcrash.dmp' Stack Trace: 001B:7C342D6E (0x 0x7C380D50 0x 0x00979468) MSVCR71.dll, strpbrk()+39 bytes 001B:7C34BC33 (0x009727F8 0x 0x7C380D50 0x7C35771F) MSVCR71.dll, mbsdec()+105 bytes 001B:7C34BCB8 (0x 0x 0x 0x) MSVCR71.dll, mbspbrk()+35 bytes I couldn't find anything like this for the Domino TDP in the list archive, the APAR database or with Google. Does anyone here have an idea what is wrong? Thanks, Alexander Alexander Verkooijen Senior Systems Programmer High Performance Computing SARA Computing & Networking Services --- The information contained in this message may be CONFIDENTIAL and is intended for the addressee only. Any unauthorised use, dissemination of the information or copying of this message is prohibited. If you are not the addressee, please notify the sender immediately by return e-mail and delete this message. Thank you.
Re: TDP for Domino crashes Domino server
Etienne, No, you don't need to uninstall it. There are ways to exclude anti-virus software from "interfering" at startup. You might try going to: www.ibm.com Search for: +tdp +domino +virus If the suggestions there don't help, please call IBM support. Thanks, Del "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]> wrote on 07/29/2004 10:02:40 AM: > Thanks Eduardo, > > I do have anti-virus running on the Domino server, but I stopped > every Domino job manually making sure only server was still running and it > still crashes. Do you mean to say I should uninstall the Domino > anti-virus software ? > > Etienne
Re: TDP for Domino crashes Domino server
Thanks Eduardo, I do have anti-virus running on the Domino server, but I stopped every Domino job manually making sure only server was still running and it still crashes. Do you mean to say I should uninstall the Domino anti-virus software ? Etienne Eduardo Esteban <[EMAIL PROTECTED]> Sent by: "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]> 07/28/2004 11:52 AM Please respond to "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]> To [EMAIL PROTECTED] cc Subject Re: TDP for Domino crashes Domino server Do you have anti-virus software for Domino running? If so, disable it and see if this solves the problem. Either way you should contact Support. Eduardo. "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]> wrote on 07/27/2004 09:53:02 AM: > Hi, > I have a 6.5.2 Domino server running on Windows 2000 server SP4. I > am using TDP Domino 5.1.5 and BA client 5.2.2.10. If I try to start the > TDP GUI or command line client Domino server freezes completly and I have > to restart the entire machine. I have nothing in the logs that points me > to a particular process. This is what I get from the command line client: > C:\Program Files\Tivoli\TSM\domino>domdsmc query domino > IBM Tivoli Storage Manager for Mail: > Data Protection for Lotus Domino > Version 5, Release 1, Level 5.01 > (C) Copyright IBM Corporation 1999, 2002. All rights reserved. > Thread=[06DC:0002-068C] > Stack base=0x00122D68, Stack size = -3272 bytes > PANIC: OSVBlockAddr: Bad VBlock handle (0\0) > I have only one notes.ini on this server and I have deleted all logs and > files (actually deleted the Tivoli dir) and resinstalled the client and > TDP and same thing. > Thanks for your help, > Etienne Brodeur
Re: TDP for Domino crashes Domino server
Do you have anti-virus software for Domino running? If so, disable it and see if this solves the problem. Either way you should contact Support. Eduardo. "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]> wrote on 07/27/2004 09:53:02 AM: > Hi, > I have a 6.5.2 Domino server running on Windows 2000 server SP4. I > am using TDP Domino 5.1.5 and BA client 5.2.2.10. If I try to start the > TDP GUI or command line client Domino server freezes completly and I have > to restart the entire machine. I have nothing in the logs that points me > to a particular process. This is what I get from the command line client: > C:\Program Files\Tivoli\TSM\domino>domdsmc query domino > IBM Tivoli Storage Manager for Mail: > Data Protection for Lotus Domino > Version 5, Release 1, Level 5.01 > (C) Copyright IBM Corporation 1999, 2002. All rights reserved. > Thread=[06DC:0002-068C] > Stack base=0x00122D68, Stack size = -3272 bytes > PANIC: OSVBlockAddr: Bad VBlock handle (0\0) > I have only one notes.ini on this server and I have deleted all logs and > files (actually deleted the Tivoli dir) and resinstalled the client and > TDP and same thing. > Thanks for your help, > Etienne Brodeur
