Re: TSM on NT 4.0 w/Norton
This is probably a Norton configuration issue. Paul D. Seay, Jr. Technical Specialist Naptheon Inc. 757-688-8180 -Original Message- From: Schwartz, Paul E. [mailto:[EMAIL PROTECTED]] Sent: Wednesday, October 02, 2002 12:05 PM To: [EMAIL PROTECTED] Subject: TSM on NT 4.0 w/Norton I am looking for help using TSM 4.2.1.20 with Norton Anti-Virus Corporate Edition v7.6. I have recieving Event Viewer Error Messages: ID 4099 ANS4987E Error processing "server name": the object is in use by another process. This in turn reports a Failed Backup. Can anyone tell me what to do about this? None of my NT servers are able to be backed up. Thanks Paul Schwartz IBM Global Services at Honeywell Phone: 913-712-5458 Fax: 913-712-1345 Pager: 1-800-946-4646 pin 1458670
Re: TSM on NT 4.0 w/Norton
The error in the dsmsched.log is as follows: ANS4987E Error processing '\\oltfs020\e$ ': the object is in use by another process Now we are not seeing this when Norton is turned off. Any ideas? -Original Message- From: Mertens, Chris [mailto:[EMAIL PROTECTED]] Sent: Wednesday, October 02, 2002 12:24 PM To: [EMAIL PROTECTED] Subject: Re: TSM on NT 4.0 w/Norton What does you dsmerror.log file say. It could have nothing to do with Norton and simply be unable to back up files that NT normally has a hold of. You may need to insert some exclude statements into your .opt file to remedy this issue. -Original Message- From: Schwartz, Paul E. [mailto:[EMAIL PROTECTED]] Sent: Wednesday, October 02, 2002 11:05 AM To: [EMAIL PROTECTED] Subject: TSM on NT 4.0 w/Norton I am looking for help using TSM 4.2.1.20 with Norton Anti-Virus Corporate Edition v7.6. I have recieving Event Viewer Error Messages: ID 4099 ANS4987E Error processing "server name": the object is in use by another process. This in turn reports a Failed Backup. Can anyone tell me what to do about this? None of my NT servers are able to be backed up. Thanks Paul Schwartz IBM Global Services at Honeywell Phone: 913-712-5458 Fax: 913-712-1345 Pager: 1-800-946-4646 pin 1458670
Re: TSM on NT 4.0 w/Norton
What does you dsmerror.log file say. It could have nothing to do with Norton and simply be unable to back up files that NT normally has a hold of. You may need to insert some exclude statements into your .opt file to remedy this issue. -Original Message- From: Schwartz, Paul E. [mailto:[EMAIL PROTECTED]] Sent: Wednesday, October 02, 2002 11:05 AM To: [EMAIL PROTECTED] Subject: TSM on NT 4.0 w/Norton I am looking for help using TSM 4.2.1.20 with Norton Anti-Virus Corporate Edition v7.6. I have recieving Event Viewer Error Messages: ID 4099 ANS4987E Error processing "server name": the object is in use by another process. This in turn reports a Failed Backup. Can anyone tell me what to do about this? None of my NT servers are able to be backed up. Thanks Paul Schwartz IBM Global Services at Honeywell Phone: 913-712-5458 Fax: 913-712-1345 Pager: 1-800-946-4646 pin 1458670