Re: Still huge problems with Mac OSX client 5.2.3.12

2005-12-02 Thread Farren Minns
Morning all

Can someone tell me where I can get a complete list of the trace flags
available to the Mac client?

Many thanks

Farren Minns
Solaris System Admin / Oracle DBA
IT - Hosting Services
|-+---|
|   Richard Sims [EMAIL PROTECTED] |  
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|   Sent by: ADSM: Dist Stor |   |
|   Manager  | To|
|   ADSM-L@VM.MARIST.EDU|   ADSM-L@VM.MARIST.EDU|
| | cc|
|   01/12/2005 16:45  |   |
| |Subject|
| Please respond to   |   Re: [ADSM-L] Still huge |
| ADSM: Dist Stor|   problems with Mac OSX   |
| Manager|   client 5.2.3.12 |
|  ADSM-L@VM.MARIST.EDU |   |
| |   |
| |   |
| |   |
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| |   |
|-+---|









On Dec 1, 2005, at 6:47 AM, Farren Minns wrote:

 ...I have never seen such problems with any other clients flavours
 and I
 really don't know where to start looking. ...

Farren - I have some familiarity with the Mac client, but was hoping
that
         a regular user of it would have insights and post a solution.
Whereas whole directories are seemingly being left out of the backup, by
all means check for Excludes or ownership/permissions underlying that.
Given the gross nature of the issue, pursuit should be simpler than with
an insidious issue.

A means of pursuing further is to perform diagnostic backups...
Go into Preferences: in Diagnostics, Enable Tracing, select an output
file for it, and start with Trace Flags perform general.  That will
produce minimal output, where it will tell you exactly what options
are in effect during the operation and what was excluded.  You can
escalate to more profuse trace flags as needed.

   Richard Sims


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have received the e-mail in error, please notify the sender and delete
the e-mail.  

Any views or opinions expressed in this e-mail are those of the 
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Re: Still huge problems with Mac OSX client 5.2.3.12

2005-12-02 Thread James R Owen

Farren,
Is there some reason that you can't upgrade to the latest Mac TSM
client:  5.3.2.?
All/most of our OSX backup complaints were fixed with Mac TSM client
5.3.2.0.
--

[EMAIL PROTECTED]   (203.432.6693)


Farren Minns wrote:


Many thanks Richard

I have opened a PMR with IBM anyway and sent them the requested Error,
Trace logs etc. But I will also do as you recommend and perform some of my
own diagnostic backups to see if that helps light my way.

All the best

Farren Minns
Solaris System Admin / Oracle DBA
IT - Hosting Services

John Wiley  Sons, Ltd.

|-+---|
|   Richard Sims [EMAIL PROTECTED] |  
 |
|   Sent by: ADSM: Dist Stor |   |
|   Manager  | To|
|   ADSM-L@VM.MARIST.EDU|   ADSM-L@VM.MARIST.EDU|
| | cc|
|   01/12/2005 16:45  |   |
| |Subject|
| Please respond to   |   Re: [ADSM-L] Still huge |
| ADSM: Dist Stor|   problems with Mac OSX   |
| Manager|   client 5.2.3.12 |
|  ADSM-L@VM.MARIST.EDU |   |
| |   |
| |   |
| |   |
| |   |
| |   |
|-+---|








On Dec 1, 2005, at 6:47 AM, Farren Minns wrote:




...I have never seen such problems with any other clients flavours
and I
really don't know where to start looking. ...




Farren - I have some familiarity with the Mac client, but was hoping
that
a regular user of it would have insights and post a solution.
Whereas whole directories are seemingly being left out of the backup, by
all means check for Excludes or ownership/permissions underlying that.
Given the gross nature of the issue, pursuit should be simpler than with
an insidious issue.

A means of pursuing further is to perform diagnostic backups...
Go into Preferences: in Diagnostics, Enable Tracing, select an output
file for it, and start with Trace Flags perform general.  That will
produce minimal output, where it will tell you exactly what options
are in effect during the operation and what was excluded.  You can
escalate to more profuse trace flags as needed.

  Richard Sims


##
The information contained in this e-mail and any subsequent
correspondence is private and confidential and intended solely
for the named recipient(s).  If you are not a named recipient,
you must not copy, distribute, or disseminate the information,
open any attachment, or take any action in reliance on it.  If you
have received the e-mail in error, please notify the sender and delete
the e-mail.

Any views or opinions expressed in this e-mail are those of the
individual sender, unless otherwise stated.  Although this e-mail has
been scanned for viruses you should rely on your own virus check, as
the sender accepts no liability for any damage arising out of any bug
or virus infection.
##



Re: Still huge problems with Mac OSX client 5.2.3.12

2005-12-02 Thread Farren Minns
Hi

Well sadly we are still running TSM Server 5.1.6.2 as I'm still waiting for
new server hardware to arrive to do the upgrade. It's been a struggle to
get the money for the new kit hence I'm a little behind the times. I don't
think a 5.3 client would work on a 5.1 server (though I could be wrong).

Farren
|-+---|
|   James R Owen  |   |
|   [EMAIL PROTECTED]   |   |
|   Sent by: ADSM: Dist Stor | To|
|   Manager  |   ADSM-L@VM.MARIST.EDU|
|   ADSM-L@VM.MARIST.EDU| cc|
| |   |
|   02/12/2005 09:22  |Subject|
| |   Re: [ADSM-L] Still huge |
| Please respond to   |   problems with Mac OSX   |
| ADSM: Dist Stor|   client 5.2.3.12 |
| Manager|   |
|  ADSM-L@VM.MARIST.EDU |   |
| |   |
| |   |
| |   |
| |   |
|-+---|







Farren,
Is there some reason that you can't upgrade to the latest Mac TSM
client:  5.3.2.?
All/most of our OSX backup complaints were fixed with Mac TSM client
5.3.2.0.
--

[EMAIL PROTECTED]   (203.432.6693)


Farren Minns wrote:

Many thanks Richard

I have opened a PMR with IBM anyway and sent them the requested Error,
Trace logs etc. But I will also do as you recommend and perform some of my
own diagnostic backups to see if that helps light my way.

All the best

Farren Minns
Solaris System Admin / Oracle DBA
IT - Hosting Services

John Wiley  Sons, Ltd.

|-+---|
|   Richard Sims [EMAIL PROTECTED] |
|
|   Sent by: ADSM: Dist Stor |
|
|   Manager                  |
To|
|   ADSM-L@VM.MARIST.EDU    |
ADSM-L@VM.MARIST.EDU    |
|                             |
cc|
|   01/12/2005 16:45          |
|
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|                                    Subject|
|         Please respond to   |                   Re: [ADSM-L] Still huge
|
|         ADSM: Dist Stor    |                   problems with Mac OSX
|
|             Manager        |                   client 5.2.3.12
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|      ADSM-L@VM.MARIST.EDU |
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On Dec 1, 2005, at 6:47 AM, Farren Minns wrote:



...I have never seen such problems with any other clients flavours
and I
really don't know where to start looking. ...



Farren - I have some familiarity with the Mac client, but was hoping
that
         a regular user of it would have insights and post a solution.
Whereas whole directories are seemingly being left out of the backup, by
all means check for Excludes or ownership/permissions underlying that.
Given the gross nature of the issue, pursuit should be simpler than with
an insidious issue.

A means of pursuing further is to perform diagnostic backups...
Go into Preferences: in Diagnostics, Enable Tracing, select an output
file for it, and start with Trace Flags perform general.  That will
produce minimal output, where it will tell you exactly what options
are in effect during the operation and what was excluded.  You can
escalate to more profuse trace flags as needed.

   Richard Sims


##
The information contained in this e-mail and any subsequent
correspondence is private and confidential and intended solely
for the named recipient(s).  If you are not a named recipient,
you must not copy, distribute, or disseminate the information,
open any attachment, or take any action in reliance on it.  If you
have received the e-mail in error, please notify the sender and delete
the e-mail.

Any views or opinions expressed in this e-mail are those of the
individual sender, unless otherwise stated.  Although this e-mail has
been scanned for viruses you should rely on your own virus check, as
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or virus infection.
##



##
The information contained in 

Re: Still huge problems with Mac OSX client 5.2.3.12

2005-12-02 Thread James R Owen

Farren,
I don't have time now to look at the IBM/Tivoli web site for you,
but we are using TSM clients 5.3.2.x with TSM servers 5.2.3.x here.
I would expect any TSM client 5... to work with any TSM server 5...
Unless you know/find otherwise on their website, I would download and
try it.
--

[EMAIL PROTECTED]   (203.432.6693)


Farren Minns wrote:


Hi

Well sadly we are still running TSM Server 5.1.6.2 as I'm still waiting for
new server hardware to arrive to do the upgrade. It's been a struggle to
get the money for the new kit hence I'm a little behind the times. I don't
think a 5.3 client would work on a 5.1 server (though I could be wrong).

Farren
|-+---|
|   James R Owen  |   |
|   [EMAIL PROTECTED]   |   |
|   Sent by: ADSM: Dist Stor | To|
|   Manager  |   ADSM-L@VM.MARIST.EDU|
|   ADSM-L@VM.MARIST.EDU| cc|
| |   |
|   02/12/2005 09:22  |Subject|
| |   Re: [ADSM-L] Still huge |
| Please respond to   |   problems with Mac OSX   |
| ADSM: Dist Stor|   client 5.2.3.12 |
| Manager|   |
|  ADSM-L@VM.MARIST.EDU |   |
| |   |
| |   |
| |   |
| |   |
|-+---|







Farren,
Is there some reason that you can't upgrade to the latest Mac TSM
client:  5.3.2.?
All/most of our OSX backup complaints were fixed with Mac TSM client
5.3.2.0.
--

[EMAIL PROTECTED]   (203.432.6693)


Farren Minns wrote:




Many thanks Richard

I have opened a PMR with IBM anyway and sent them the requested Error,
Trace logs etc. But I will also do as you recommend and perform some of my
own diagnostic backups to see if that helps light my way.

All the best

Farren Minns
Solaris System Admin / Oracle DBA
IT - Hosting Services

John Wiley  Sons, Ltd.

|-+---|
|   Richard Sims [EMAIL PROTECTED] |



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|   Sent by: ADSM: Dist Stor |



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|   Manager  |



To|



|   ADSM-L@VM.MARIST.EDU|



ADSM-L@VM.MARIST.EDU|



| |



cc|



|   01/12/2005 16:45  |



|



|



|Subject|



| Please respond to   |   Re: [ADSM-L] Still huge



|



| ADSM: Dist Stor|   problems with Mac OSX



|



| Manager|   client 5.2.3.12



|



|  ADSM-L@VM.MARIST.EDU |



|



| |



|



| |



|



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|



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|



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|



|-+---|








On Dec 1, 2005, at 6:47 AM, Farren Minns wrote:






...I have never seen such problems with any other clients flavours
and I
really don't know where to start looking. ...





Farren - I have some familiarity with the Mac client, but was hoping
that
   a regular user of it would have insights and post a solution.
Whereas whole directories are seemingly being left out of the backup, by
all means check for Excludes or ownership/permissions underlying that.
Given the gross nature of the issue, pursuit should be simpler than with
an insidious issue.

A means of pursuing further is to perform diagnostic backups...
Go into Preferences: in Diagnostics, Enable Tracing, select an output
file for it, and start with Trace Flags perform general.  That will
produce minimal output, where it will tell you exactly what options
are in effect during the operation and what was excluded.  You can
escalate to more profuse trace flags as needed.

 Richard Sims


##
The information contained in this e-mail and any subsequent
correspondence is private and confidential and intended solely
for the named recipient(s).  If you are not a named recipient,
you must not copy, distribute, or disseminate the information,
open any attachment, or take any action in reliance on it.  If you
have received the e-mail in error, please notify the sender and delete
the e-mail.

Any views or 

Re: Still huge problems with Mac OSX client 5.2.3.12

2005-12-02 Thread Gretchen L. Thiele

A more recent client, v5.3.2.1, is now available. I haven't seen
any major problems yet.

On Dec 2, 2005, at 4:22 AM, James R Owen wrote:


Farren,
Is there some reason that you can't upgrade to the latest Mac TSM
client:  5.3.2.?
All/most of our OSX backup complaints were fixed with Mac TSM client
5.3.2.0.


Re: Still huge problems with Mac OSX client 5.2.3.12

2005-12-02 Thread Farren Minns
Hi all

Many thanks for all the help with this, but it looks like converting the
file systems to Unicode is the only way forward. So now I have a 500Gb
backup to do, oh dear :-(

All the best to everyone

Farren Minns
Solaris System Admin / Oracle DBA
IT - Hosting Services
John Wiley  Sons Ltd


|-+---|
|   Richard Sims [EMAIL PROTECTED] |  
 |
|   Sent by: ADSM: Dist Stor |   |
|   Manager  | To|
|   ADSM-L@VM.MARIST.EDU|   ADSM-L@VM.MARIST.EDU|
| | cc|
|   01/12/2005 16:45  |   |
| |Subject|
| Please respond to   |   Re: [ADSM-L] Still huge |
| ADSM: Dist Stor|   problems with Mac OSX   |
| Manager|   client 5.2.3.12 |
|  ADSM-L@VM.MARIST.EDU |   |
| |   |
| |   |
| |   |
| |   |
| |   |
|-+---|






On Dec 1, 2005, at 6:47 AM, Farren Minns wrote:

 ...I have never seen such problems with any other clients flavours
 and I
 really don't know where to start looking. ...

Farren - I have some familiarity with the Mac client, but was hoping
that
         a regular user of it would have insights and post a solution.
Whereas whole directories are seemingly being left out of the backup, by
all means check for Excludes or ownership/permissions underlying that.
Given the gross nature of the issue, pursuit should be simpler than with
an insidious issue.

A means of pursuing further is to perform diagnostic backups...
Go into Preferences: in Diagnostics, Enable Tracing, select an output
file for it, and start with Trace Flags perform general.  That will
produce minimal output, where it will tell you exactly what options
are in effect during the operation and what was excluded.  You can
escalate to more profuse trace flags as needed.

   Richard Sims


##
The information contained in this e-mail and any subsequent 
correspondence is private and confidential and intended solely 
for the named recipient(s).  If you are not a named recipient, 
you must not copy, distribute, or disseminate the information, 
open any attachment, or take any action in reliance on it.  If you 
have received the e-mail in error, please notify the sender and delete
the e-mail.  

Any views or opinions expressed in this e-mail are those of the 
individual sender, unless otherwise stated.  Although this e-mail has 
been scanned for viruses you should rely on your own virus check, as 
the sender accepts no liability for any damage arising out of any bug 
or virus infection.
##


Still huge problems with Mac OSX client 5.2.3.12

2005-12-01 Thread Farren Minns
Hi all

Right, I know I have been here before but we are still having some baaad
problems with our Mac OSX 5.2.3.12 clients.

I'm currently still only running TSM Server 5.1.6.2 on Solaris until the
hardware arrives for the upgrade (v soon), but as far as I am concerned,
there should be no problem running 5.2 clients on a 5.1 server. In fact, as
far as I know the  TSM structure is designed to accommodate this.

Now, at the moment, the file systems on the two Mac servers are NOT unicode
enabled as this will mean full backups for both servers (which will take
some time). I would rather get the server upgrade out of the way before
doing this if it's even necessary.

So, the problems I am seeing are whole groups of directories not being
backed up! Since the upgrade to 5.2.3.12 I have been allowing the client to
backup via the scheduler demon (which I could never get to work properly
before). But I can see that where the client used to check some 300,000
files, it now only check 70,000 approx!

I have never seen such problems with any other clients flavours and I
really don't know where to start looking. Are there other people out there
running Mac clients that are getting complete successful backups and if so
is there something I'm doing wrong. Sadly I'm not a Mac admin so there may
be something OS based that is wrong.

Any help would be much appreciated as people are not very happy (and who
can blame them).

All the best

Farren Minns

John Wiley  Sons Ltd


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you must not copy, distribute, or disseminate the information, 
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have received the e-mail in error, please notify the sender and delete
the e-mail.  

Any views or opinions expressed in this e-mail are those of the 
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Still huge problems with Mac OSX client 5.2.3.12

2005-12-01 Thread Farren Minns
Hi all

Well, it looks like we were having quite a few problems with version
5.1.5.16 of the Mac OSX client, but since going to 5.2.3.12 we have had
even more. So, while I'm waiting to see if IBM can help me, I will probably
have to end up going back to the previous version of the client.

Now, I know that the older version of the client will be unable to restore
data backed up by the later version, but is there anything else I need to
be aware of when trying to downgrade. I assume that there will be data left
lying around in the database with no-where to go? What happens to this, if
anything?

Thanks in advance

Farren Minns


 Hi all

 Right, I know I have been here before but we are still having some baaad
problems with our Mac OSX 5.2.3.12 clients.

 I'm currently still only running TSM Server 5.1.6.2 on Solaris until the
hardware arrives for the upgrade (v soon), but as far as I am concerned,
there should be  no problem running 5.2 clients on a 5.1 server. In fact,
as far as I know the  TSM structure is designed to accommodate this.

 Now, at the moment, the file systems on the two Mac servers are NOT
unicode enabled as this will mean full backups for both servers (which will
take some  time). I would rather get the server upgrade out of the way
before doing this if it's even necessary.

 So, the problems I am seeing are whole groups of directories not being
backed up! Since the upgrade to 5.2.3.12 I have been allowing the client to
backup  via the scheduler demon (which I could never get to work properly
before). But I can see that where the client used to check some 300,000
files, it now only  check 70,000 approx!

 I have never seen such problems with any other clients flavours and I
really don't know where to start looking. Are there other people out there
running Mac  clients that are getting complete successful backups and if
so is there something I'm doing wrong. Sadly I'm not a Mac admin so there
may be something   OS based that is wrong.

 Any help would be much appreciated as people are not very happy (and who
can blame them).

 All the best

 Farren Minns

 John Wiley  Sons Ltd


##
The information contained in this e-mail and any subsequent 
correspondence is private and confidential and intended solely 
for the named recipient(s).  If you are not a named recipient, 
you must not copy, distribute, or disseminate the information, 
open any attachment, or take any action in reliance on it.  If you 
have received the e-mail in error, please notify the sender and delete
the e-mail.  

Any views or opinions expressed in this e-mail are those of the 
individual sender, unless otherwise stated.  Although this e-mail has 
been scanned for viruses you should rely on your own virus check, as 
the sender accepts no liability for any damage arising out of any bug 
or virus infection.
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Re: Still huge problems with Mac OSX client 5.2.3.12

2005-12-01 Thread Richard Sims

On Dec 1, 2005, at 6:47 AM, Farren Minns wrote:


...I have never seen such problems with any other clients flavours
and I
really don't know where to start looking. ...


Farren - I have some familiarity with the Mac client, but was hoping
that
 a regular user of it would have insights and post a solution.
Whereas whole directories are seemingly being left out of the backup, by
all means check for Excludes or ownership/permissions underlying that.
Given the gross nature of the issue, pursuit should be simpler than with
an insidious issue.

A means of pursuing further is to perform diagnostic backups...
Go into Preferences: in Diagnostics, Enable Tracing, select an output
file for it, and start with Trace Flags perform general.  That will
produce minimal output, where it will tell you exactly what options
are in effect during the operation and what was excluded.  You can
escalate to more profuse trace flags as needed.

   Richard Sims


Re: Still huge problems with Mac OSX client 5.2.3.12

2005-12-01 Thread Farren Minns
Many thanks Richard

I have opened a PMR with IBM anyway and sent them the requested Error,
Trace logs etc. But I will also do as you recommend and perform some of my
own diagnostic backups to see if that helps light my way.

All the best

Farren Minns
Solaris System Admin / Oracle DBA
IT - Hosting Services

John Wiley  Sons, Ltd.

|-+---|
|   Richard Sims [EMAIL PROTECTED] |  
 |
|   Sent by: ADSM: Dist Stor |   |
|   Manager  | To|
|   ADSM-L@VM.MARIST.EDU|   ADSM-L@VM.MARIST.EDU|
| | cc|
|   01/12/2005 16:45  |   |
| |Subject|
| Please respond to   |   Re: [ADSM-L] Still huge |
| ADSM: Dist Stor|   problems with Mac OSX   |
| Manager|   client 5.2.3.12 |
|  ADSM-L@VM.MARIST.EDU |   |
| |   |
| |   |
| |   |
| |   |
| |   |
|-+---|








On Dec 1, 2005, at 6:47 AM, Farren Minns wrote:

 ...I have never seen such problems with any other clients flavours
 and I
 really don't know where to start looking. ...

Farren - I have some familiarity with the Mac client, but was hoping
that
         a regular user of it would have insights and post a solution.
Whereas whole directories are seemingly being left out of the backup, by
all means check for Excludes or ownership/permissions underlying that.
Given the gross nature of the issue, pursuit should be simpler than with
an insidious issue.

A means of pursuing further is to perform diagnostic backups...
Go into Preferences: in Diagnostics, Enable Tracing, select an output
file for it, and start with Trace Flags perform general.  That will
produce minimal output, where it will tell you exactly what options
are in effect during the operation and what was excluded.  You can
escalate to more profuse trace flags as needed.

   Richard Sims


##
The information contained in this e-mail and any subsequent 
correspondence is private and confidential and intended solely 
for the named recipient(s).  If you are not a named recipient, 
you must not copy, distribute, or disseminate the information, 
open any attachment, or take any action in reliance on it.  If you 
have received the e-mail in error, please notify the sender and delete
the e-mail.  

Any views or opinions expressed in this e-mail are those of the 
individual sender, unless otherwise stated.  Although this e-mail has 
been scanned for viruses you should rely on your own virus check, as 
the sender accepts no liability for any damage arising out of any bug 
or virus infection.
##