Re: TSM Operational Reporting and E-mail
Your firewall might have to be configured to allow outgoing traffic from the Microsoft Management Console (mmc.exe) to the SMTP server. Have you tried sending a test message to yourself via the MMC operational reporting email configuration tool? Also have a look at IBM article 1197619. It might help. http://www-1.ibm.com/support/docview.wss?uid=swg21197619 Regards, Andy Andy Raibeck IBM Software Group Tivoli Storage Manager Client Development Internal Notes e-mail: Andrew Raibeck/Tucson/[EMAIL PROTECTED] Internet e-mail: [EMAIL PROTECTED] The only dumb question is the one that goes unasked. The command line is your friend. "Good enough" is the enemy of excellence. "ADSM: Dist Stor Manager" wrote on 2005-09-13 10:54:12: > h that could be the one... > what should i be opening up in firewall??? SMTP port 25?? but why would my > Outlook go through using "Exchange server"? > > Regards.. > Sandra > > Andrew Raibeck wrote: > > > Sandra, could there be a firewall issue at work? > > > > Regards, > > > > Andy > > > > Andy Raibeck > > IBM Software Group > > Tivoli Storage Manager Client Development > > Internal Notes e-mail: Andrew Raibeck/Tucson/[EMAIL PROTECTED] > > Internet e-mail: [EMAIL PROTECTED] > > > > The only dumb question is the one that goes unasked. > > The command line is your friend. > > "Good enough" is the enemy of excellence. > > > > "ADSM: Dist Stor Manager" wrote on 2005-09-13 > > 10:47:57: > > > > > Dear Richard, > > > i can reach my exchange server using MS Outlook and all the > > > connection things like > > > Ping by name and IP from this server, its just this TOR that can't > > > find SMTP Server. > > > > > > Regards > > > Sandra > > > > > > > > > > > > > > > Richard Cowen wrote: > > > > > > > You could try: > > > > > > > > Open a DOS window. > > > > Enter: > > > > nslookup > > > > > set type=MX > > > > > super.net.pk > > > > > > > > You should see something like: > > > > > > > > Server: xxx.yyy.com > > > > Address: 111.222.222.001 > > > > Non-authoritative answer: > > > > yyy.com MX preference = 10, mail exchanger = mail.yyy.com > > > > yyy.com MX preference = 20, mail exchanger = mail2.yyy.com > > > > mail.yyy.com internet address = 111.222.222.010 > > > > mail2.yyy.com internet address = 111.222.222.011 > > > > > > > > The names and addresses should match your environment. > > > > If you do not resolve any MX types, check your Network settings (DNS, > > etc.) > > > > > > > > > > > > > > > > > > > > From: ADSM: Dist Stor Manager on behalf of Sandra > > > > Sent: Tue 9/13/2005 1:29 PM > > > > To: ADSM-L@VM.MARIST.EDU > > > > Subject: [ADSM-L] TSM Operational Reporting and E-mail > > > > > > > > Dear All, > > > > I am running TSM 5.2.3 with maintenance applied till 5.2.6 on Windows > > 2003 > > > > server. > > > > > > > > Operational reporting is working fine except that it can't find my > > > SMTP server. > > > > I can't find any logs where i can track down the problem. > > > > > > > > I have previously configured this on Win2000 machine it worked > > > fine.. now in my > > > > new company i have it on Win2003. I have tried to give both IP and > > fully > > > > qualified domain name in SMTP address of my SMTP Server. Its > > > actually exchange > > > > 2000 with SP3. > > > > > > > > I can't re-install operational reporting since it will have to be > > > installed on > > > > other machine. > > > > > > > > Please enlighten me what is it that i m missing and whree can > > > I find logs of > > > > this connection failure. > > > > > > > > Regards > > > > Sandra
Re: TSM Operational Reporting and E-mail
h that could be the one... what should i be opening up in firewall??? SMTP port 25?? but why would my Outlook go through using "Exchange server"? Regards.. Sandra Andrew Raibeck wrote: > Sandra, could there be a firewall issue at work? > > Regards, > > Andy > > Andy Raibeck > IBM Software Group > Tivoli Storage Manager Client Development > Internal Notes e-mail: Andrew Raibeck/Tucson/[EMAIL PROTECTED] > Internet e-mail: [EMAIL PROTECTED] > > The only dumb question is the one that goes unasked. > The command line is your friend. > "Good enough" is the enemy of excellence. > > "ADSM: Dist Stor Manager" wrote on 2005-09-13 > 10:47:57: > > > Dear Richard, > > i can reach my exchange server using MS Outlook and all the > > connection things like > > Ping by name and IP from this server, its just this TOR that can't > > find SMTP Server. > > > > Regards > > Sandra > > > > > > > > > > Richard Cowen wrote: > > > > > You could try: > > > > > > Open a DOS window. > > > Enter: > > > nslookup > > > > set type=MX > > > > super.net.pk > > > > > > You should see something like: > > > > > > Server: xxx.yyy.com > > > Address: 111.222.222.001 > > > Non-authoritative answer: > > > yyy.com MX preference = 10, mail exchanger = mail.yyy.com > > > yyy.com MX preference = 20, mail exchanger = mail2.yyy.com > > > mail.yyy.com internet address = 111.222.222.010 > > > mail2.yyy.com internet address = 111.222.222.011 > > > > > > The names and addresses should match your environment. > > > If you do not resolve any MX types, check your Network settings (DNS, > etc.) > > > > > > > > > > > > > > > From: ADSM: Dist Stor Manager on behalf of Sandra > > > Sent: Tue 9/13/2005 1:29 PM > > > To: ADSM-L@VM.MARIST.EDU > > > Subject: [ADSM-L] TSM Operational Reporting and E-mail > > > > > > Dear All, > > > I am running TSM 5.2.3 with maintenance applied till 5.2.6 on Windows > 2003 > > > server. > > > > > > Operational reporting is working fine except that it can't find my > > SMTP server. > > > I can't find any logs where i can track down the problem. > > > > > > I have previously configured this on Win2000 machine it worked > > fine.. now in my > > > new company i have it on Win2003. I have tried to give both IP and > fully > > > qualified domain name in SMTP address of my SMTP Server. Its > > actually exchange > > > 2000 with SP3. > > > > > > I can't re-install operational reporting since it will have to be > > installed on > > > other machine. > > > > > > Please enlighten me what is it that i m missing and whree can > > I find logs of > > > this connection failure. > > > > > > Regards > > > Sandra
Re: TSM Operational Reporting and E-mail
Sandra, could there be a firewall issue at work? Regards, Andy Andy Raibeck IBM Software Group Tivoli Storage Manager Client Development Internal Notes e-mail: Andrew Raibeck/Tucson/[EMAIL PROTECTED] Internet e-mail: [EMAIL PROTECTED] The only dumb question is the one that goes unasked. The command line is your friend. "Good enough" is the enemy of excellence. "ADSM: Dist Stor Manager" wrote on 2005-09-13 10:47:57: > Dear Richard, > i can reach my exchange server using MS Outlook and all the > connection things like > Ping by name and IP from this server, its just this TOR that can't > find SMTP Server. > > Regards > Sandra > > > > > Richard Cowen wrote: > > > You could try: > > > > Open a DOS window. > > Enter: > > nslookup > > > set type=MX > > > super.net.pk > > > > You should see something like: > > > > Server: xxx.yyy.com > > Address: 111.222.222.001 > > Non-authoritative answer: > > yyy.com MX preference = 10, mail exchanger = mail.yyy.com > > yyy.com MX preference = 20, mail exchanger = mail2.yyy.com > > mail.yyy.com internet address = 111.222.222.010 > > mail2.yyy.com internet address = 111.222.222.011 > > > > The names and addresses should match your environment. > > If you do not resolve any MX types, check your Network settings (DNS, etc.) > > > > > > > > > > From: ADSM: Dist Stor Manager on behalf of Sandra > > Sent: Tue 9/13/2005 1:29 PM > > To: ADSM-L@VM.MARIST.EDU > > Subject: [ADSM-L] TSM Operational Reporting and E-mail > > > > Dear All, > > I am running TSM 5.2.3 with maintenance applied till 5.2.6 on Windows 2003 > > server. > > > > Operational reporting is working fine except that it can't find my > SMTP server. > > I can't find any logs where i can track down the problem. > > > > I have previously configured this on Win2000 machine it worked > fine.. now in my > > new company i have it on Win2003. I have tried to give both IP and fully > > qualified domain name in SMTP address of my SMTP Server. Its > actually exchange > > 2000 with SP3. > > > > I can't re-install operational reporting since it will have to be > installed on > > other machine. > > > > Please enlighten me what is it that i m missing and whree can > I find logs of > > this connection failure. > > > > Regards > > Sandra
Re: TSM Operational Reporting and E-mail
Dear Richard, i can reach my exchange server using MS Outlook and all the connection things like Ping by name and IP from this server, its just this TOR that can't find SMTP Server. Regards Sandra Richard Cowen wrote: > You could try: > > Open a DOS window. > Enter: > nslookup > > set type=MX > > super.net.pk > > You should see something like: > > Server: xxx.yyy.com > Address: 111.222.222.001 > Non-authoritative answer: > yyy.com MX preference = 10, mail exchanger = mail.yyy.com > yyy.com MX preference = 20, mail exchanger = mail2.yyy.com > mail.yyy.com internet address = 111.222.222.010 > mail2.yyy.com internet address = 111.222.222.011 > > The names and addresses should match your environment. > If you do not resolve any MX types, check your Network settings (DNS, etc.) > > > > > From: ADSM: Dist Stor Manager on behalf of Sandra > Sent: Tue 9/13/2005 1:29 PM > To: ADSM-L@VM.MARIST.EDU > Subject: [ADSM-L] TSM Operational Reporting and E-mail > > Dear All, > I am running TSM 5.2.3 with maintenance applied till 5.2.6 on Windows 2003 > server. > > Operational reporting is working fine except that it can't find my SMTP > server. > I can't find any logs where i can track down the problem. > > I have previously configured this on Win2000 machine it worked fine.. now in > my > new company i have it on Win2003. I have tried to give both IP and fully > qualified domain name in SMTP address of my SMTP Server. Its actually exchange > 2000 with SP3. > > I can't re-install operational reporting since it will have to be installed on > other machine. > > Please enlighten me what is it that i m missing and whree can I find logs > of > this connection failure. > > Regards > Sandra
Re: TSM Operational Reporting and E-mail
You could try: Open a DOS window. Enter: nslookup > set type=MX > super.net.pk You should see something like: Server: xxx.yyy.com Address: 111.222.222.001 Non-authoritative answer: yyy.com MX preference = 10, mail exchanger = mail.yyy.com yyy.com MX preference = 20, mail exchanger = mail2.yyy.com mail.yyy.com internet address = 111.222.222.010 mail2.yyy.com internet address = 111.222.222.011 The names and addresses should match your environment. If you do not resolve any MX types, check your Network settings (DNS, etc.) From: ADSM: Dist Stor Manager on behalf of Sandra Sent: Tue 9/13/2005 1:29 PM To: ADSM-L@VM.MARIST.EDU Subject: [ADSM-L] TSM Operational Reporting and E-mail Dear All, I am running TSM 5.2.3 with maintenance applied till 5.2.6 on Windows 2003 server. Operational reporting is working fine except that it can't find my SMTP server. I can't find any logs where i can track down the problem. I have previously configured this on Win2000 machine it worked fine.. now in my new company i have it on Win2003. I have tried to give both IP and fully qualified domain name in SMTP address of my SMTP Server. Its actually exchange 2000 with SP3. I can't re-install operational reporting since it will have to be installed on other machine. Please enlighten me what is it that i m missing and whree can I find logs of this connection failure. Regards Sandra
TSM Operational Reporting and E-mail
Dear All, I am running TSM 5.2.3 with maintenance applied till 5.2.6 on Windows 2003 server. Operational reporting is working fine except that it can't find my SMTP server. I can't find any logs where i can track down the problem. I have previously configured this on Win2000 machine it worked fine.. now in my new company i have it on Win2003. I have tried to give both IP and fully qualified domain name in SMTP address of my SMTP Server. Its actually exchange 2000 with SP3. I can't re-install operational reporting since it will have to be installed on other machine. Please enlighten me what is it that i m missing and whree can I find logs of this connection failure. Regards Sandra
