TSM Recovery log is pinning since upgrade to 5.5.5.0 code
TSM Log Pinning problem ( 85% Pct Util) is definitely related to TSM Clients with slow Network data transfer rates. Look for ANR0483W near the ANR2997W and ANR2998W and you may find the TSM Client causing the log is pinning. I agree TSM 5.5, database and log all play roles in this issue. 100BaseT Duplex mismatch between ethernet adapter and switch caused slow network data transrfer rate. I have been rebuilding log files and database files using mirrors every three - six months until I switch TSM Clients over to a new TSM 6.2 Server. I have opened several PMR's on database, log utilization and clients. I recommend investigating Ethernet adapter and switch on TSM Clients with slow network data transfer rates. +-- |This was sent by lf...@ohio.gov via Backup Central. |Forward SPAM to ab...@backupcentral.com. +--
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
Did this issue ever get resolved? I've noticed the same thing for my 5.5.0 server and have been trying to isolate the issue, but to no avail. Thanks -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Dave Canan Sent: Friday, May 13, 2011 11:52 AM To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Andy Raibeck and I have been monitoring this thread for the past few weeks and have been having numerous discussions about what we need to do to address these problems. In addition, we have noted the many PMRs coming into the IBM support queue, and many of these PMRs are now on my queue. Andy will be assisting me along with other support people as needed. As part of this analysis we will be doing, we have a new questionnaire (titled Items to Gather for a PMR with Log Pinning Condition for TSM V5) that customers will be filling out that ask several questions regarding your environment. We understand that this involves extra work to gather this information, but there can be many different areas that can cause log pinning conditions, so this information is needed. In addition, there will be a script provided (named serverperf5a.pl) that will help us gather additional data. Both of these will be provided to you by support. When these PMRs are now opened, please make sure that level 1 support adds the keyword LOGPIN55 to the PMR. This will allow Andy and I to quickly find all the PMRs being worked for this issue. Eric, your PMR is now one that I have on my queue (or I will shortly today). We will be contacting you to work the PMR. Dave Canan IBM ATS TSM Performance ddcananATUSDOTIBMDOTCOM 916-723-2410 On Thu, May 12, 2011 at 7:53 AM, Loon, EJ van - SPLXO eric-van.l...@klm.com wrote: Hi Rick! You are running in normal mode. In this mode the recovery log only contains uncommited transactions. Don't you agree that in this case, the log should NEVER reach 90%? It should not even reach something like 40%! I don't want to have to implement extra monitoring to keep TSM from crashing. It should just work. Like it did when we were running 5.3... Kind regards, Eric van Loon KLM Royal Dutch Airlines Van: ADSM: Dist Stor Manager [ADSM-L@VM.MARIST.EDU] namens Loon, EJ van - SPLXO [eric-van.l...@klm.com] Verzonden: donderdag 12 mei 2011 11:11 Aan: ADSM-L@VM.MARIST.EDU Onderwerp: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi Paul! We are already running 5.5.5.2 and the log is still filling up, even after switching from rollforward to normal mode. Management currently is questioning whether TSM is the right product for the future. Although I'm a big fan of TSM for 15 years, I'm really in doubt too... Kind regards, Eric van Loon KLM Royal Dutch Airlines On Wed, May 11, 2011 at 9:03 AM, Loon, EJ van - SPLXO eric-van.l...@klm.com wrote: Hi Robert! Thanks you very much for your reply! Several others on this list reported this behavior and (as far as I know) three other users opened a PMR too. I hope they have more luck, because I'm stuck. Level 2 keeps on saying that the log keeps on growing because of slow running client sessions. Indeed I see slow running client sessions, but they are slowed down by the fact that TSM is delaying all transactions because the log is used for more that 80% during a large part of the backup window! Now From: Loon, EJ van - SPLXO eric-van.l...@klm.com To: ADSM-L@VM.MARIST.EDU Date: 05/11/2011 02:05 AM Subject:Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by:ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU Hi TSM-ers! Here is a small follow up on my PMR about the recovery log utilization. I'm at TSM level 2, still trying to convince them that there is something broken in the TSM server code. To convince them, I have changed the logmode to normal on one of my servers. I created a graph (through TSMManager) which shows the recovery log utilization during last night's client backup window and is doesn't differ much from the night before, with logmode rollforward. When running in normal mode, TSM should only use the recovery log for uncommitted transactions, so utilization should be very low. My log is 12 Gb and the backuptrigger value (75%) was still hit twice! This clearly shows that there is something wrong with TSM, let's hope I can convince Level 2 too, so my case gets forwarded to the lab. I'll keep you guys posted! Kind regards, Eric van Loon KLM Royal Dutch Airlines For information, services and offers, please visit our web site: http://www.klm.com. This e-mail and any attachment may contain confidential and privileged material intended for the addressee only. If you are not the addressee, you
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
We are working several PMRs now for several customers seeing this issue. We are recommending certain levels of the server code and client code for customers seeing this issue. On the server side, we are recommending 5.5.5.0 (which you or at), or if your environment does a lot of customized reporting with selects, then we recommend 5.5.5.2. For the client side, the question is whether you have windows 7 or windows 2008 in your environment. If so, our first choice for client levels for those machines is 6.1.4.2. I am out this week on vacation, but if Andy is monitoring the thread maybe he could add some additional input here. In each of these levels we have identified potential APARs that could create possible log pinning issues. We are still pursuing other issues as well. If you are seeing log pinning problems, we encourage you to open a PMR with IBM software support. Dave Canan Advanced Technical Support TSM Performance ddca...@us.ibm.com Sent from my iPad On Jun 1, 2011, at 7:01 AM, Druckenmiller, David druc...@mail.amc.edu wrote: Did this issue ever get resolved? I've noticed the same thing for my 5.5.0 server and have been trying to isolate the issue, but to no avail. Thanks -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Dave Canan Sent: Friday, May 13, 2011 11:52 AM To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Andy Raibeck and I have been monitoring this thread for the past few weeks and have been having numerous discussions about what we need to do to address these problems. In addition, we have noted the many PMRs coming into the IBM support queue, and many of these PMRs are now on my queue. Andy will be assisting me along with other support people as needed. As part of this analysis we will be doing, we have a new questionnaire (titled Items to Gather for a PMR with Log Pinning Condition for TSM V5) that customers will be filling out that ask several questions regarding your environment. We understand that this involves extra work to gather this information, but there can be many different areas that can cause log pinning conditions, so this information is needed. In addition, there will be a script provided (named serverperf5a.pl) that will help us gather additional data. Both of these will be provided to you by support. When these PMRs are now opened, please make sure that level 1 support adds the keyword LOGPIN55 to the PMR. This will allow Andy and I to quickly find all the PMRs being worked for this issue. Eric, your PMR is now one that I have on my queue (or I will shortly today). We will be contacting you to work the PMR. Dave Canan IBM ATS TSM Performance ddcananATUSDOTIBMDOTCOM 916-723-2410 On Thu, May 12, 2011 at 7:53 AM, Loon, EJ van - SPLXO eric-van.l...@klm.com wrote: Hi Rick! You are running in normal mode. In this mode the recovery log only contains uncommited transactions. Don't you agree that in this case, the log should NEVER reach 90%? It should not even reach something like 40%! I don't want to have to implement extra monitoring to keep TSM from crashing. It should just work. Like it did when we were running 5.3... Kind regards, Eric van Loon KLM Royal Dutch Airlines Van: ADSM: Dist Stor Manager [ADSM-L@VM.MARIST.EDU] namens Loon, EJ van - SPLXO [eric-van.l...@klm.com] Verzonden: donderdag 12 mei 2011 11:11 Aan: ADSM-L@VM.MARIST.EDU Onderwerp: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi Paul! We are already running 5.5.5.2 and the log is still filling up, even after switching from rollforward to normal mode. Management currently is questioning whether TSM is the right product for the future. Although I'm a big fan of TSM for 15 years, I'm really in doubt too... Kind regards, Eric van Loon KLM Royal Dutch Airlines On Wed, May 11, 2011 at 9:03 AM, Loon, EJ van - SPLXO eric-van.l...@klm.com wrote: Hi Robert! Thanks you very much for your reply! Several others on this list reported this behavior and (as far as I know) three other users opened a PMR too. I hope they have more luck, because I'm stuck. Level 2 keeps on saying that the log keeps on growing because of slow running client sessions. Indeed I see slow running client sessions, but they are slowed down by the fact that TSM is delaying all transactions because the log is used for more that 80% during a large part of the backup window! Now From: Loon, EJ van - SPLXO eric-van.l...@klm.com To: ADSM-L@VM.MARIST.EDU Date: 05/11/2011 02:05 AM Subject:Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by:ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU Hi TSM-ers! Here is a small follow up on my PMR about the recovery log utilization. I'm at TSM level 2, still trying
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
Thanks Dave; If the Windows 2008 systems are already running 6.2.2, do we need to drop back to 6.1.4.2? -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Dave Canan Sent: Wednesday, June 01, 2011 12:25 PM To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code We are working several PMRs now for several customers seeing this issue. We are recommending certain levels of the server code and client code for customers seeing this issue. On the server side, we are recommending 5.5.5.0 (which you or at), or if your environment does a lot of customized reporting with selects, then we recommend 5.5.5.2. For the client side, the question is whether you have windows 7 or windows 2008 in your environment. If so, our first choice for client levels for those machines is 6.1.4.2. I am out this week on vacation, but if Andy is monitoring the thread maybe he could add some additional input here. In each of these levels we have identified potential APARs that could create possible log pinning issues. We are still pursuing other issues as well. If you are seeing log pinning problems, we encourage you to open a PMR with IBM software support. Dave Canan Advanced Technical Support TSM Performance ddca...@us.ibm.com Sent from my iPad On Jun 1, 2011, at 7:01 AM, Druckenmiller, David druc...@mail.amc.edu wrote: Did this issue ever get resolved? I've noticed the same thing for my 5.5.0 server and have been trying to isolate the issue, but to no avail. Thanks -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Dave Canan Sent: Friday, May 13, 2011 11:52 AM To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Andy Raibeck and I have been monitoring this thread for the past few weeks and have been having numerous discussions about what we need to do to address these problems. In addition, we have noted the many PMRs coming into the IBM support queue, and many of these PMRs are now on my queue. Andy will be assisting me along with other support people as needed. As part of this analysis we will be doing, we have a new questionnaire (titled Items to Gather for a PMR with Log Pinning Condition for TSM V5) that customers will be filling out that ask several questions regarding your environment. We understand that this involves extra work to gather this information, but there can be many different areas that can cause log pinning conditions, so this information is needed. In addition, there will be a script provided (named serverperf5a.pl) that will help us gather additional data. Both of these will be provided to you by support. When these PMRs are now opened, please make sure that level 1 support adds the keyword LOGPIN55 to the PMR. This will allow Andy and I to quickly find all the PMRs being worked for this issue. Eric, your PMR is now one that I have on my queue (or I will shortly today). We will be contacting you to work the PMR. Dave Canan IBM ATS TSM Performance ddcananATUSDOTIBMDOTCOM 916-723-2410 On Thu, May 12, 2011 at 7:53 AM, Loon, EJ van - SPLXO eric-van.l...@klm.com wrote: Hi Rick! You are running in normal mode. In this mode the recovery log only contains uncommited transactions. Don't you agree that in this case, the log should NEVER reach 90%? It should not even reach something like 40%! I don't want to have to implement extra monitoring to keep TSM from crashing. It should just work. Like it did when we were running 5.3... Kind regards, Eric van Loon KLM Royal Dutch Airlines Van: ADSM: Dist Stor Manager [ADSM-L@VM.MARIST.EDU] namens Loon, EJ van - SPLXO [eric-van.l...@klm.com] Verzonden: donderdag 12 mei 2011 11:11 Aan: ADSM-L@VM.MARIST.EDU Onderwerp: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi Paul! We are already running 5.5.5.2 and the log is still filling up, even after switching from rollforward to normal mode. Management currently is questioning whether TSM is the right product for the future. Although I'm a big fan of TSM for 15 years, I'm really in doubt too... Kind regards, Eric van Loon KLM Royal Dutch Airlines On Wed, May 11, 2011 at 9:03 AM, Loon, EJ van - SPLXO eric-van.l...@klm.com wrote: Hi Robert! Thanks you very much for your reply! Several others on this list reported this behavior and (as far as I know) three other users opened a PMR too. I hope they have more luck, because I'm stuck. Level 2 keeps on saying that the log keeps on growing because of slow running client sessions. Indeed I see slow running client sessions, but they are slowed down by the fact that TSM is delaying all transactions because the log is used for more that 80% during a large part of the backup window
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
Hi. I had a server like that - log filled up extremely quickly, multiple log pins etc. I ended up actually doing a full DB DUMP, DB RELOAD, as it turned out to be something corrupted within my database + logs. It has been generally running fine ever since. I do agree, this is something related to workload for sure, but also do look at the health of your database and logs - this may be pointing to possible issues within them. -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Loon, EJ van - SPLXO Sent: Monday, 16 May 2011 11:49 PM To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi Richard! So is 5.5.5.0 also having this issue with the log pinning? Yes. As soon as the log hist 80% TSM starts delaying transactions. In this level a bug was fixed which caused the log to fill too soon after it reached 80%. I'm running 5.5.5.2 and it's still filling to 80% multiple times a night. Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Cheung, Richard Sent: zondag 15 mei 2011 04:02 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi The worry about this is I had a PMR opened for this issue on my servers, which are currently at 5.5.4. I was advised it's a known issue, refer to APAR IC64438, and the recommended fix is to go to 5.5.5.0 So is 5.5.5.0 also having this issue with the log pinning? I also believed this was happening in early versions of TSM v6.. But the later builds are okay - can anyone confirm? Richard Cheung | Server Engineer | Information Systems | Santos Limited Santos Centre | 60 Flinders Street Adelaide SA 5000 Australia Ph +61 8 8116 7125 | 7 Fax +61 8 8116 5073 | richard.che...@santos.com -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Dave Canan Sent: Saturday, 14 May 2011 1:22 AM To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Andy Raibeck and I have been monitoring this thread for the past few weeks and have been having numerous discussions about what we need to do to address these problems. In addition, we have noted the many PMRs coming into the IBM support queue, and many of these PMRs are now on my queue. Andy will be assisting me along with other support people as needed. As part of this analysis we will be doing, we have a new questionnaire (titled Items to Gather for a PMR with Log Pinning Condition for TSM V5) that customers will be filling out that ask several questions regarding your environment. We understand that this involves extra work to gather this information, but there can be many different areas that can cause log pinning conditions, so this information is needed. In addition, there will be a script provided (named serverperf5a.pl) that will help us gather additional data. Both of these will be provided to you by support. When these PMRs are now opened, please make sure that level 1 support adds the keyword LOGPIN55 to the PMR. This will allow Andy and I to quickly find all the PMRs being worked for this issue. Eric, your PMR is now one that I have on my queue (or I will shortly today). We will be contacting you to work the PMR. Dave Canan IBM ATS TSM Performance ddcananATUSDOTIBMDOTCOM 916-723-2410 On Thu, May 12, 2011 at 7:53 AM, Loon, EJ van - SPLXO eric-van.l...@klm.com wrote: Hi Rick! You are running in normal mode. In this mode the recovery log only contains uncommited transactions. Don't you agree that in this case, the log should NEVER reach 90%? It should not even reach something like 40%! I don't want to have to implement extra monitoring to keep TSM from crashing. It should just work. Like it did when we were running 5.3... Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Richard Rhodes Sent: donderdag 12 mei 2011 15:04 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code I have a cron job that checks log utilization every 15m. If the log goes over 90% the scripts displays a bunch of stuff (q sess, q proc, q log, show logpin, etc), runs a show logpin cancel, displays the stuff again, and finally emails me. (We run in normal mode.) It's been very effective in preventing a log full condition. rick From: Bos, Karel karel@atosorigin.com To: ADSM-L@VM.MARIST.EDU Date: 05/12/2011 06:11 AM Subject:Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by:ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU Hi, Dunno if u already looked at these options: THROUGHPUTDATATHRESHOLD and THROUGHPUTTIMETHRESHOLD. After a couple of crashes due to log filling up
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
So perhaps the issue folks are seeing isn't directly caused by a languishing log pin, but that something in the 5.5.5.0 upgrade made a questionable change to the database causing corruption/inconsistency? Or some housekeeping operation changed in 5.5.5.0 that is generating more/larger transactions or activity log entries, causing the log to fill quicker than before, thus exposing these previously innocuous log pins? Just thinking out loud... Ken Mueller Chief Technology Officer Magna Carta Companies -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Cheung, Richard Sent: Tuesday, May 17, 2011 3:19 AM To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi. I had a server like that - log filled up extremely quickly, multiple log pins etc. I ended up actually doing a full DB DUMP, DB RELOAD, as it turned out to be something corrupted within my database + logs. It has been generally running fine ever since. I do agree, this is something related to workload for sure, but also do look at the health of your database and logs - this may be pointing to possible issues within them. -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Loon, EJ van - SPLXO Sent: Monday, 16 May 2011 11:49 PM To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi Richard! So is 5.5.5.0 also having this issue with the log pinning? Yes. As soon as the log hist 80% TSM starts delaying transactions. In this level a bug was fixed which caused the log to fill too soon after it reached 80%. I'm running 5.5.5.2 and it's still filling to 80% multiple times a night. Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Cheung, Richard Sent: zondag 15 mei 2011 04:02 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi The worry about this is I had a PMR opened for this issue on my servers, which are currently at 5.5.4. I was advised it's a known issue, refer to APAR IC64438, and the recommended fix is to go to 5.5.5.0 So is 5.5.5.0 also having this issue with the log pinning? I also believed this was happening in early versions of TSM v6.. But the later builds are okay - can anyone confirm? Richard Cheung | Server Engineer | Information Systems | Santos Limited Santos Centre | 60 Flinders Street Adelaide SA 5000 Australia Ph +61 8 8116 7125 | 7 Fax +61 8 8116 5073 | richard.che...@santos.com -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Dave Canan Sent: Saturday, 14 May 2011 1:22 AM To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Andy Raibeck and I have been monitoring this thread for the past few weeks and have been having numerous discussions about what we need to do to address these problems. In addition, we have noted the many PMRs coming into the IBM support queue, and many of these PMRs are now on my queue. Andy will be assisting me along with other support people as needed. As part of this analysis we will be doing, we have a new questionnaire (titled Items to Gather for a PMR with Log Pinning Condition for TSM V5) that customers will be filling out that ask several questions regarding your environment. We understand that this involves extra work to gather this information, but there can be many different areas that can cause log pinning conditions, so this information is needed. In addition, there will be a script provided (named serverperf5a.pl) that will help us gather additional data. Both of these will be provided to you by support. When these PMRs are now opened, please make sure that level 1 support adds the keyword LOGPIN55 to the PMR. This will allow Andy and I to quickly find all the PMRs being worked for this issue. Eric, your PMR is now one that I have on my queue (or I will shortly today). We will be contacting you to work the PMR. Dave Canan IBM ATS TSM Performance ddcananATUSDOTIBMDOTCOM 916-723-2410 On Thu, May 12, 2011 at 7:53 AM, Loon, EJ van - SPLXO eric-van.l...@klm.com wrote: Hi Rick! You are running in normal mode. In this mode the recovery log only contains uncommited transactions. Don't you agree that in this case, the log should NEVER reach 90%? It should not even reach something like 40%! I don't want to have to implement extra monitoring to keep TSM from crashing. It should just work. Like it did when we were running 5.3... Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Richard Rhodes Sent: donderdag 12 mei 2011 15:04 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
Hi Richard! So is 5.5.5.0 also having this issue with the log pinning? Yes. As soon as the log hist 80% TSM starts delaying transactions. In this level a bug was fixed which caused the log to fill too soon after it reached 80%. I'm running 5.5.5.2 and it's still filling to 80% multiple times a night. Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Cheung, Richard Sent: zondag 15 mei 2011 04:02 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi The worry about this is I had a PMR opened for this issue on my servers, which are currently at 5.5.4. I was advised it's a known issue, refer to APAR IC64438, and the recommended fix is to go to 5.5.5.0 So is 5.5.5.0 also having this issue with the log pinning? I also believed this was happening in early versions of TSM v6.. But the later builds are okay - can anyone confirm? Richard Cheung | Server Engineer | Information Systems | Santos Limited Santos Centre | 60 Flinders Street Adelaide SA 5000 Australia Ph +61 8 8116 7125 | 7 Fax +61 8 8116 5073 | richard.che...@santos.com -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Dave Canan Sent: Saturday, 14 May 2011 1:22 AM To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Andy Raibeck and I have been monitoring this thread for the past few weeks and have been having numerous discussions about what we need to do to address these problems. In addition, we have noted the many PMRs coming into the IBM support queue, and many of these PMRs are now on my queue. Andy will be assisting me along with other support people as needed. As part of this analysis we will be doing, we have a new questionnaire (titled Items to Gather for a PMR with Log Pinning Condition for TSM V5) that customers will be filling out that ask several questions regarding your environment. We understand that this involves extra work to gather this information, but there can be many different areas that can cause log pinning conditions, so this information is needed. In addition, there will be a script provided (named serverperf5a.pl) that will help us gather additional data. Both of these will be provided to you by support. When these PMRs are now opened, please make sure that level 1 support adds the keyword LOGPIN55 to the PMR. This will allow Andy and I to quickly find all the PMRs being worked for this issue. Eric, your PMR is now one that I have on my queue (or I will shortly today). We will be contacting you to work the PMR. Dave Canan IBM ATS TSM Performance ddcananATUSDOTIBMDOTCOM 916-723-2410 On Thu, May 12, 2011 at 7:53 AM, Loon, EJ van - SPLXO eric-van.l...@klm.com wrote: Hi Rick! You are running in normal mode. In this mode the recovery log only contains uncommited transactions. Don't you agree that in this case, the log should NEVER reach 90%? It should not even reach something like 40%! I don't want to have to implement extra monitoring to keep TSM from crashing. It should just work. Like it did when we were running 5.3... Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Richard Rhodes Sent: donderdag 12 mei 2011 15:04 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code I have a cron job that checks log utilization every 15m. If the log goes over 90% the scripts displays a bunch of stuff (q sess, q proc, q log, show logpin, etc), runs a show logpin cancel, displays the stuff again, and finally emails me. (We run in normal mode.) It's been very effective in preventing a log full condition. rick From: Bos, Karel karel@atosorigin.com To: ADSM-L@VM.MARIST.EDU Date: 05/12/2011 06:11 AM Subject:Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by:ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU Hi, Dunno if u already looked at these options: THROUGHPUTDATATHRESHOLD and THROUGHPUTTIMETHRESHOLD. After a couple of crashes due to log filling up, a couple of years back, I standard added them to all my clients (with low values to only kill the slowest/hung ones) and untill now never had any issues with the V5.5 and below log space under normal backup loads. Log filling only happend when some sys admin made some changes to the biggest file servers we had but even this was handled like it should be done by ITSM. Regards, Karel Van: ADSM: Dist Stor Manager [ADSM-L@VM.MARIST.EDU] namens Loon, EJ van - SPLXO [eric-van.l...@klm.com] Verzonden: donderdag 12 mei 2011 11:11 Aan: ADSM-L@VM.MARIST.EDU Onderwerp: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi Paul! We
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
Rookie Question, What is Log Pinning? -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Loon, EJ van - SPLXO Sent: Monday, May 16, 2011 10:19 AM To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi Richard! So is 5.5.5.0 also having this issue with the log pinning? Yes. As soon as the log hist 80% TSM starts delaying transactions. In this level a bug was fixed which caused the log to fill too soon after it reached 80%. I'm running 5.5.5.2 and it's still filling to 80% multiple times a night. Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Cheung, Richard Sent: zondag 15 mei 2011 04:02 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi The worry about this is I had a PMR opened for this issue on my servers, which are currently at 5.5.4. I was advised it's a known issue, refer to APAR IC64438, and the recommended fix is to go to 5.5.5.0 So is 5.5.5.0 also having this issue with the log pinning? I also believed this was happening in early versions of TSM v6.. But the later builds are okay - can anyone confirm? Richard Cheung | Server Engineer | Information Systems | Santos Limited Santos Centre | 60 Flinders Street Adelaide SA 5000 Australia Ph +61 8 8116 7125 | 7 Fax +61 8 8116 5073 | richard.che...@santos.com -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Dave Canan Sent: Saturday, 14 May 2011 1:22 AM To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Andy Raibeck and I have been monitoring this thread for the past few weeks and have been having numerous discussions about what we need to do to address these problems. In addition, we have noted the many PMRs coming into the IBM support queue, and many of these PMRs are now on my queue. Andy will be assisting me along with other support people as needed. As part of this analysis we will be doing, we have a new questionnaire (titled Items to Gather for a PMR with Log Pinning Condition for TSM V5) that customers will be filling out that ask several questions regarding your environment. We understand that this involves extra work to gather this information, but there can be many different areas that can cause log pinning conditions, so this information is needed. In addition, there will be a script provided (named serverperf5a.pl) that will help us gather additional data. Both of these will be provided to you by support. When these PMRs are now opened, please make sure that level 1 support adds the keyword LOGPIN55 to the PMR. This will allow Andy and I to quickly find all the PMRs being worked for this issue. Eric, your PMR is now one that I have on my queue (or I will shortly today). We will be contacting you to work the PMR. Dave Canan IBM ATS TSM Performance ddcananATUSDOTIBMDOTCOM 916-723-2410 On Thu, May 12, 2011 at 7:53 AM, Loon, EJ van - SPLXO eric-van.l...@klm.com wrote: Hi Rick! You are running in normal mode. In this mode the recovery log only contains uncommited transactions. Don't you agree that in this case, the log should NEVER reach 90%? It should not even reach something like 40%! I don't want to have to implement extra monitoring to keep TSM from crashing. It should just work. Like it did when we were running 5.3... Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Richard Rhodes Sent: donderdag 12 mei 2011 15:04 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code I have a cron job that checks log utilization every 15m. If the log goes over 90% the scripts displays a bunch of stuff (q sess, q proc, q log, show logpin, etc), runs a show logpin cancel, displays the stuff again, and finally emails me. (We run in normal mode.) It's been very effective in preventing a log full condition. rick From: Bos, Karel karel@atosorigin.com To: ADSM-L@VM.MARIST.EDU Date: 05/12/2011 06:11 AM Subject:Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by:ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU Hi, Dunno if u already looked at these options: THROUGHPUTDATATHRESHOLD and THROUGHPUTTIMETHRESHOLD. After a couple of crashes due to log filling up, a couple of years back, I standard added them to all my clients (with low values to only kill the slowest/hung ones) and untill now never had any issues with the V5.5 and below log space under normal backup loads. Log filling only happend when some sys admin made some changes to the biggest file servers we had but even this was handled like it should be done by ITSM. Regards, Karel
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
Hi Dave! Thank you VERY VERY much for your help I'm indeed contacted by your colleague, I filled the document and the script is currently collecting data. I'm absolutely willing to do the extra work, if it helps IBM fixing this issue, no problem! Thanks again! Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Dave Canan Sent: vrijdag 13 mei 2011 17:52 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Andy Raibeck and I have been monitoring this thread for the past few weeks and have been having numerous discussions about what we need to do to address these problems. In addition, we have noted the many PMRs coming into the IBM support queue, and many of these PMRs are now on my queue. Andy will be assisting me along with other support people as needed. As part of this analysis we will be doing, we have a new questionnaire (titled Items to Gather for a PMR with Log Pinning Condition for TSM V5) that customers will be filling out that ask several questions regarding your environment. We understand that this involves extra work to gather this information, but there can be many different areas that can cause log pinning conditions, so this information is needed. In addition, there will be a script provided (named serverperf5a.pl) that will help us gather additional data. Both of these will be provided to you by support. When these PMRs are now opened, please make sure that level 1 support adds the keyword LOGPIN55 to the PMR. This will allow Andy and I to quickly find all the PMRs being worked for this issue. Eric, your PMR is now one that I have on my queue (or I will shortly today). We will be contacting you to work the PMR. Dave Canan IBM ATS TSM Performance ddcananATUSDOTIBMDOTCOM 916-723-2410 On Thu, May 12, 2011 at 7:53 AM, Loon, EJ van - SPLXO eric-van.l...@klm.com wrote: Hi Rick! You are running in normal mode. In this mode the recovery log only contains uncommited transactions. Don't you agree that in this case, the log should NEVER reach 90%? It should not even reach something like 40%! I don't want to have to implement extra monitoring to keep TSM from crashing. It should just work. Like it did when we were running 5.3... Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Richard Rhodes Sent: donderdag 12 mei 2011 15:04 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code I have a cron job that checks log utilization every 15m. If the log goes over 90% the scripts displays a bunch of stuff (q sess, q proc, q log, show logpin, etc), runs a show logpin cancel, displays the stuff again, and finally emails me. (We run in normal mode.) It's been very effective in preventing a log full condition. rick From: Bos, Karel karel@atosorigin.com To: ADSM-L@VM.MARIST.EDU Date: 05/12/2011 06:11 AM Subject:Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by:ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU Hi, Dunno if u already looked at these options: THROUGHPUTDATATHRESHOLD and THROUGHPUTTIMETHRESHOLD. After a couple of crashes due to log filling up, a couple of years back, I standard added them to all my clients (with low values to only kill the slowest/hung ones) and untill now never had any issues with the V5.5 and below log space under normal backup loads. Log filling only happend when some sys admin made some changes to the biggest file servers we had but even this was handled like it should be done by ITSM. Regards, Karel Van: ADSM: Dist Stor Manager [ADSM-L@VM.MARIST.EDU] namens Loon, EJ van - SPLXO [eric-van.l...@klm.com] Verzonden: donderdag 12 mei 2011 11:11 Aan: ADSM-L@VM.MARIST.EDU Onderwerp: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi Paul! We are already running 5.5.5.2 and the log is still filling up, even after switching from rollforward to normal mode. Management currently is questioning whether TSM is the right product for the future. Although I'm a big fan of TSM for 15 years, I'm really in doubt too... Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Paul Fielding Sent: woensdag 11 mei 2011 20:05 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi folks, if this has already been commented on, my apologies, I hvaen't been following closely but just noticed this thread. We were experiencing log pinned issues after upgrading to 5.5.0.0 code at one of my client sites. What we were finding was that, occasionally, I'd get up in the morning and look
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
Answer to rookie question: All files backed up create an entry in the transaction log. When the file backup is complete the entry is eligible to be written to the database. TSM only writes the oldest entry in the transaction log. If a file backup takes a long time it can become the oldest entry in the log. Any new entries for backed-up files are stored in the log until the long-running file backup is complete. This is called log pinning. If the backup for one file takes too long the transaction log can become more than 80% full, at which time TSM slows down its backup process to allow transaction log processing to complete. If the transaction log becomes completely full, TSM processing stops. Hope this helps, Jim Schneider -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@vm.marist.edu] On Behalf Of Mark Mooney Sent: Monday, May 16, 2011 11:23 AM To: ADSM-L@vm.marist.edu Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Rookie Question, What is Log Pinning? -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Loon, EJ van - SPLXO Sent: Monday, May 16, 2011 10:19 AM To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi Richard! So is 5.5.5.0 also having this issue with the log pinning? Yes. As soon as the log hist 80% TSM starts delaying transactions. In this level a bug was fixed which caused the log to fill too soon after it reached 80%. I'm running 5.5.5.2 and it's still filling to 80% multiple times a night. Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Cheung, Richard Sent: zondag 15 mei 2011 04:02 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi The worry about this is I had a PMR opened for this issue on my servers, which are currently at 5.5.4. I was advised it's a known issue, refer to APAR IC64438, and the recommended fix is to go to 5.5.5.0 So is 5.5.5.0 also having this issue with the log pinning? I also believed this was happening in early versions of TSM v6.. But the later builds are okay - can anyone confirm? Richard Cheung | Server Engineer | Information Systems | Santos Limited Santos Centre | 60 Flinders Street Adelaide SA 5000 Australia Ph +61 8 8116 7125 | 7 Fax +61 8 8116 5073 | richard.che...@santos.com -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Dave Canan Sent: Saturday, 14 May 2011 1:22 AM To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Andy Raibeck and I have been monitoring this thread for the past few weeks and have been having numerous discussions about what we need to do to address these problems. In addition, we have noted the many PMRs coming into the IBM support queue, and many of these PMRs are now on my queue. Andy will be assisting me along with other support people as needed. As part of this analysis we will be doing, we have a new questionnaire (titled Items to Gather for a PMR with Log Pinning Condition for TSM V5) that customers will be filling out that ask several questions regarding your environment. We understand that this involves extra work to gather this information, but there can be many different areas that can cause log pinning conditions, so this information is needed. In addition, there will be a script provided (named serverperf5a.pl) that will help us gather additional data. Both of these will be provided to you by support. When these PMRs are now opened, please make sure that level 1 support adds the keyword LOGPIN55 to the PMR. This will allow Andy and I to quickly find all the PMRs being worked for this issue. Eric, your PMR is now one that I have on my queue (or I will shortly today). We will be contacting you to work the PMR. Dave Canan IBM ATS TSM Performance ddcananATUSDOTIBMDOTCOM 916-723-2410 On Thu, May 12, 2011 at 7:53 AM, Loon, EJ van - SPLXO eric-van.l...@klm.com wrote: Hi Rick! You are running in normal mode. In this mode the recovery log only contains uncommited transactions. Don't you agree that in this case, the log should NEVER reach 90%? It should not even reach something like 40%! I don't want to have to implement extra monitoring to keep TSM from crashing. It should just work. Like it did when we were running 5.3... Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Richard Rhodes Sent: donderdag 12 mei 2011 15:04 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code I have a cron job that checks log utilization every 15m. If the log goes over 90% the scripts displays a bunch of stuff (q sess, q proc, q log, show logpin, etc), runs
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
Hi Eric (and others following this thread), Just to clarify: we are not aware of any code defects in the TSM 5.5.5 server that would contribute to recovery log pin situations. Rather, it is likely related to workload. But having said that, we do not dismiss any possibility out of hand. Some things that can pin the recovery log: - Windows 2008, Windows 2008 R2, Windows 7 and Windows Vista system state backups using the 6.2 client can cause the recovery log to pin during the object assignment phase of the backup - NDMP backups that span more than one tape (the pin occurs at the time the first tape starts to rewind and another tape is needed) - BACKUP IMAGE operations that span more than one tape (similar situation as NDMP) - Data Protection for * products, typically with large transactions that pin the log until the transaction is committed Of course there can be other reasons as well. It may very well be that others who responds me too to this post, could be experiencing the recovery log pin for different reasons. Or we might actually uncover a code-related issue... it all remains to be determined. Best regards, Andy Raibeck IBM Software Group Tivoli Storage Manager Client Product Development Level 3 Team Lead Internal Notes e-mail: Andrew Raibeck/Hartford/IBM@IBMUS Internet e-mail: stor...@us.ibm.com IBM Tivoli Storage Manager support web page: http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Storage_Manager ADSM: Dist Stor Manager ADSM-L@vm.marist.edu wrote on 2011-05-16 10:14:15: From: Loon, EJ van - SPLXO eric-van.l...@klm.com To: ADSM-L@vm.marist.edu Date: 2011-05-16 13:13 Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by: ADSM: Dist Stor Manager ADSM-L@vm.marist.edu Hi Dave! Thank you VERY VERY much for your help I'm indeed contacted by your colleague, I filled the document and the script is currently collecting data. I'm absolutely willing to do the extra work, if it helps IBM fixing this issue, no problem! Thanks again! Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Dave Canan Sent: vrijdag 13 mei 2011 17:52 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Andy Raibeck and I have been monitoring this thread for the past few weeks and have been having numerous discussions about what we need to do to address these problems. In addition, we have noted the many PMRs coming into the IBM support queue, and many of these PMRs are now on my queue. Andy will be assisting me along with other support people as needed. As part of this analysis we will be doing, we have a new questionnaire (titled Items to Gather for a PMR with Log Pinning Condition for TSM V5) that customers will be filling out that ask several questions regarding your environment. We understand that this involves extra work to gather this information, but there can be many different areas that can cause log pinning conditions, so this information is needed. In addition, there will be a script provided (named serverperf5a.pl) that will help us gather additional data. Both of these will be provided to you by support. When these PMRs are now opened, please make sure that level 1 support adds the keyword LOGPIN55 to the PMR. This will allow Andy and I to quickly find all the PMRs being worked for this issue. Eric, your PMR is now one that I have on my queue (or I will shortly today). We will be contacting you to work the PMR. Dave Canan IBM ATS TSM Performance ddcananATUSDOTIBMDOTCOM 916-723-2410 On Thu, May 12, 2011 at 7:53 AM, Loon, EJ van - SPLXO eric-van.l...@klm.com wrote: Hi Rick! You are running in normal mode. In this mode the recovery log only contains uncommited transactions. Don't you agree that in this case, the log should NEVER reach 90%? It should not even reach something like 40%! I don't want to have to implement extra monitoring to keep TSM from crashing. It should just work. Like it did when we were running 5.3... Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Richard Rhodes Sent: donderdag 12 mei 2011 15:04 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code I have a cron job that checks log utilization every 15m. If the log goes over 90% the scripts displays a bunch of stuff (q sess, q proc, q log, show logpin, etc), runs a show logpin cancel, displays the stuff again, and finally emails me. (We run in normal mode.) It's been very effective in preventing a log full condition. rick From: Bos, Karel karel@atosorigin.com To: ADSM-L@VM.MARIST.EDU Date: 05/12/2011 06:11 AM Subject:Re: TSM Recovery log
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
Thank you Gentlemen, Much Appreciated! -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Schneider, Jim Sent: Monday, May 16, 2011 1:52 PM To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Answer to rookie question: All files backed up create an entry in the transaction log. When the file backup is complete the entry is eligible to be written to the database. TSM only writes the oldest entry in the transaction log. If a file backup takes a long time it can become the oldest entry in the log. Any new entries for backed-up files are stored in the log until the long-running file backup is complete. This is called log pinning. If the backup for one file takes too long the transaction log can become more than 80% full, at which time TSM slows down its backup process to allow transaction log processing to complete. If the transaction log becomes completely full, TSM processing stops. Hope this helps, Jim Schneider -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@vm.marist.edu] On Behalf Of Mark Mooney Sent: Monday, May 16, 2011 11:23 AM To: ADSM-L@vm.marist.edu Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Rookie Question, What is Log Pinning? -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Loon, EJ van - SPLXO Sent: Monday, May 16, 2011 10:19 AM To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi Richard! So is 5.5.5.0 also having this issue with the log pinning? Yes. As soon as the log hist 80% TSM starts delaying transactions. In this level a bug was fixed which caused the log to fill too soon after it reached 80%. I'm running 5.5.5.2 and it's still filling to 80% multiple times a night. Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Cheung, Richard Sent: zondag 15 mei 2011 04:02 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi The worry about this is I had a PMR opened for this issue on my servers, which are currently at 5.5.4. I was advised it's a known issue, refer to APAR IC64438, and the recommended fix is to go to 5.5.5.0 So is 5.5.5.0 also having this issue with the log pinning? I also believed this was happening in early versions of TSM v6.. But the later builds are okay - can anyone confirm? Richard Cheung | Server Engineer | Information Systems | Santos Limited Santos Centre | 60 Flinders Street Adelaide SA 5000 Australia Ph +61 8 8116 7125 | 7 Fax +61 8 8116 5073 | richard.che...@santos.com -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Dave Canan Sent: Saturday, 14 May 2011 1:22 AM To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Andy Raibeck and I have been monitoring this thread for the past few weeks and have been having numerous discussions about what we need to do to address these problems. In addition, we have noted the many PMRs coming into the IBM support queue, and many of these PMRs are now on my queue. Andy will be assisting me along with other support people as needed. As part of this analysis we will be doing, we have a new questionnaire (titled Items to Gather for a PMR with Log Pinning Condition for TSM V5) that customers will be filling out that ask several questions regarding your environment. We understand that this involves extra work to gather this information, but there can be many different areas that can cause log pinning conditions, so this information is needed. In addition, there will be a script provided (named serverperf5a.pl) that will help us gather additional data. Both of these will be provided to you by support. When these PMRs are now opened, please make sure that level 1 support adds the keyword LOGPIN55 to the PMR. This will allow Andy and I to quickly find all the PMRs being worked for this issue. Eric, your PMR is now one that I have on my queue (or I will shortly today). We will be contacting you to work the PMR. Dave Canan IBM ATS TSM Performance ddcananATUSDOTIBMDOTCOM 916-723-2410 On Thu, May 12, 2011 at 7:53 AM, Loon, EJ van - SPLXO eric-van.l...@klm.com wrote: Hi Rick! You are running in normal mode. In this mode the recovery log only contains uncommited transactions. Don't you agree that in this case, the log should NEVER reach 90%? It should not even reach something like 40%! I don't want to have to implement extra monitoring to keep TSM from crashing. It should just work. Like it did when we were running 5.3... Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
Wanda, Apologies if this was already mentioned (I haven't read this entire thread), but Expiration can have a dramatic impact when the log is pinned. It does not in itself typically pin the log for long periods of time. However, it can exacerbate the situation where the log is pinned, especially when you have logmode=rollforward. The log is actually circular and has a head and a tail. The oldest open transaction pins the tail of the log. Any other updates, whether they remain open or not (for rollforward) will move the head forward. When the head catches up to the tail, then the log utilization reaches 100%. The faster the head moves in a situation where the tail is pinned, the faster your log utilization will near 100%. Expiration is one thing which can move the head the fastest (IMHO). When I see our logutil rising, the first thing I check is to see if expiration is running, and if so cancel it. This will slow down the rate of increase in logutil. It would be nice if this happened automatically, even before db writes are slowed down, but I don't believe it does. This may not apply for logmode=normal, I'm not really sure. ..Paul At 04:17 PM 5/15/2011, Prather, Wanda wrote: Am I correct that scheduling of background processes is important as well? Don't expiration, migration, backup stgpool also create log transactions? I'm wondering if it is the housekeeping, rather than the number of client backups, that is sending my server over the edge. -- Paul ZarnowskiPh: 607-255-4757 Manager, Storage Services Fx: 607-255-8521 719 Rhodes Hall, Ithaca, NY 14853-3801Em: p...@cornell.edu
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
Andrew Raibeck stor...@us.ibm.com 5/16/2011 2:04 PM Some things that can pin the recovery log: - NDMP backups that span more than one tape (the pin occurs at the time the first tape starts to rewind and another tape is needed) At what point does the NDMP induced pinning get released?
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
At what point does the NDMP induced pinning get released? With NDMP, each file system is backed up as an image. Therefore each file system is backed up in its own transaction. The transaction is committed (pin released) when the backup for the file system completes. If the backup does not span more than one tape then there is no pin for the backup of that file system. Best regards, Andy Raibeck IBM Software Group Tivoli Storage Manager Client Product Development Level 3 Team Lead Internal Notes e-mail: Andrew Raibeck/Hartford/IBM@IBMUS Internet e-mail: stor...@us.ibm.com IBM Tivoli Storage Manager support web page: http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Storage_Manager ADSM: Dist Stor Manager ADSM-L@vm.marist.edu wrote on 2011-05-16 15:53:31: From: David E Ehresman deehr...@louisville.edu To: ADSM-L@vm.marist.edu Date: 2011-05-16 15:59 Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by: ADSM: Dist Stor Manager ADSM-L@vm.marist.edu Andrew Raibeck stor...@us.ibm.com 5/16/2011 2:04 PM Some things that can pin the recovery log: - NDMP backups that span more than one tape (the pin occurs at the time the first tape starts to rewind and another tape is needed) At what point does the NDMP induced pinning get released?
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
- Data Protection for * products, typically with large transactions that pin the log until the transaction is committed I'm assuming that a transaction for MSSQL = 1 data base when doing the requisite full dump yes? So in the case of ginormous SQL data bases that take hours to back up, what do you recommend to avoid log pinning? -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Andrew Raibeck Sent: Monday, May 16, 2011 2:04 PM To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi Eric (and others following this thread), Just to clarify: we are not aware of any code defects in the TSM 5.5.5 server that would contribute to recovery log pin situations. Rather, it is likely related to workload. But having said that, we do not dismiss any possibility out of hand. Some things that can pin the recovery log: - Windows 2008, Windows 2008 R2, Windows 7 and Windows Vista system state backups using the 6.2 client can cause the recovery log to pin during the object assignment phase of the backup - NDMP backups that span more than one tape (the pin occurs at the time the first tape starts to rewind and another tape is needed) - BACKUP IMAGE operations that span more than one tape (similar situation as NDMP) - Data Protection for * products, typically with large transactions that pin the log until the transaction is committed Of course there can be other reasons as well. It may very well be that others who responds me too to this post, could be experiencing the recovery log pin for different reasons. Or we might actually uncover a code-related issue... it all remains to be determined. Best regards, Andy Raibeck IBM Software Group Tivoli Storage Manager Client Product Development Level 3 Team Lead Internal Notes e-mail: Andrew Raibeck/Hartford/IBM@IBMUS Internet e-mail: stor...@us.ibm.com IBM Tivoli Storage Manager support web page: http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Storage_Manager ADSM: Dist Stor Manager ADSM-L@vm.marist.edu wrote on 2011-05-16 10:14:15: From: Loon, EJ van - SPLXO eric-van.l...@klm.com To: ADSM-L@vm.marist.edu Date: 2011-05-16 13:13 Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by: ADSM: Dist Stor Manager ADSM-L@vm.marist.edu Hi Dave! Thank you VERY VERY much for your help I'm indeed contacted by your colleague, I filled the document and the script is currently collecting data. I'm absolutely willing to do the extra work, if it helps IBM fixing this issue, no problem! Thanks again! Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Dave Canan Sent: vrijdag 13 mei 2011 17:52 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Andy Raibeck and I have been monitoring this thread for the past few weeks and have been having numerous discussions about what we need to do to address these problems. In addition, we have noted the many PMRs coming into the IBM support queue, and many of these PMRs are now on my queue. Andy will be assisting me along with other support people as needed. As part of this analysis we will be doing, we have a new questionnaire (titled Items to Gather for a PMR with Log Pinning Condition for TSM V5) that customers will be filling out that ask several questions regarding your environment. We understand that this involves extra work to gather this information, but there can be many different areas that can cause log pinning conditions, so this information is needed. In addition, there will be a script provided (named serverperf5a.pl) that will help us gather additional data. Both of these will be provided to you by support. When these PMRs are now opened, please make sure that level 1 support adds the keyword LOGPIN55 to the PMR. This will allow Andy and I to quickly find all the PMRs being worked for this issue. Eric, your PMR is now one that I have on my queue (or I will shortly today). We will be contacting you to work the PMR. Dave Canan IBM ATS TSM Performance ddcananATUSDOTIBMDOTCOM 916-723-2410 On Thu, May 12, 2011 at 7:53 AM, Loon, EJ van - SPLXO eric-van.l...@klm.com wrote: Hi Rick! You are running in normal mode. In this mode the recovery log only contains uncommited transactions. Don't you agree that in this case, the log should NEVER reach 90%? It should not even reach something like 40%! I don't want to have to implement extra monitoring to keep TSM from crashing. It should just work. Like it did when we were running 5.3... Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Richard Rhodes Sent: donderdag 12 mei
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
With Oracle TDP we are able to set the chunk/transaction size. By default it tries to do a whole database as a single transaction. We broke up the problem nodes into 2GB chunks. Prather, Wanda wprat...@icfi.com wrote: - Data Protection for * products, typically with large transactions that pin the log until the transaction is committed I'm assuming that a transaction for MSSQL = 1 data base when doing the requisite full dump yes? So in the case of ginormous SQL data bases that take hours to back up, what do you recommend to avoid log pinning? -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Andrew Raibeck Sent: Monday, May 16, 2011 2:04 PM To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi Eric (and others following this thread), Just to clarify: we are not aware of any code defects in the TSM 5.5.5 server that would contribute to recovery log pin situations. Rather, it is likely related to workload. But having said that, we do not dismiss any possibility out of hand. Some things that can pin the recovery log: - Windows 2008, Windows 2008 R2, Windows 7 and Windows Vista system state backups using the 6.2 client can cause the recovery log to pin during the object assignment phase of the backup - NDMP backups that span more than one tape (the pin occurs at the time the first tape starts to rewind and another tape is needed) - BACKUP IMAGE operations that span more than one tape (similar situation as NDMP) - Data Protection for * products, typically with large transactions that pin the log until the transaction is committed Of course there can be other reasons as well. It may very well be that others who responds me too to this post, could be experiencing the recovery log pin for different reasons. Or we might actually uncover a code-related issue... it all remains to be determined. Best regards, Andy Raibeck IBM Software Group Tivoli Storage Manager Client Product Development Level 3 Team Lead Internal Notes e-mail: Andrew Raibeck/Hartford/IBM@IBMUS Internet e-mail: stor...@us.ibm.com IBM Tivoli Storage Manager support web page: http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Storage_Manager ADSM: Dist Stor Manager ADSM-L@vm.marist.edu wrote on 2011-05-16 10:14:15: From: Loon, EJ van - SPLXO eric-van.l...@klm.com To: ADSM-L@vm.marist.edu Date: 2011-05-16 13:13 Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by: ADSM: Dist Stor Manager ADSM-L@vm.marist.edu Hi Dave! Thank you VERY VERY much for your help I'm indeed contacted by your colleague, I filled the document and the script is currently collecting data. I'm absolutely willing to do the extra work, if it helps IBM fixing this issue, no problem! Thanks again! Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Dave Canan Sent: vrijdag 13 mei 2011 17:52 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Andy Raibeck and I have been monitoring this thread for the past few weeks and have been having numerous discussions about what we need to do to address these problems. In addition, we have noted the many PMRs coming into the IBM support queue, and many of these PMRs are now on my queue. Andy will be assisting me along with other support people as needed. As part of this analysis we will be doing, we have a new questionnaire (titled Items to Gather for a PMR with Log Pinning Condition for TSM V5) that customers will be filling out that ask several questions regarding your environment. We understand that this involves extra work to gather this information, but there can be many different areas that can cause log pinning conditions, so this information is needed. In addition, there will be a script provided (named serverperf5a.pl) that will help us gather additional data. Both of these will be provided to you by support. When these PMRs are now opened, please make sure that level 1 support adds the keyword LOGPIN55 to the PMR. This will allow Andy and I to quickly find all the PMRs being worked for this issue. Eric, your PMR is now one that I have on my queue (or I will shortly today). We will be contacting you to work the PMR. Dave Canan IBM ATS TSM Performance ddcananATUSDOTIBMDOTCOM 916-723-2410 On Thu, May 12, 2011 at 7:53 AM, Loon, EJ van - SPLXO eric-van.l...@klm.com wrote:Hi Rick! You are running in normal mode. In this mode the recovery log only contains uncommited transactions. Don't you agree that in this case, the log should NEVER reach 90%? It should not even reach something like 40%! I don't want to have to implement extra monitoring to keep TSM from crashing. It should just work. Like it did when we were
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
Hi Eric, I feel your pain. I have exactly 1 customer that is having the same problem with log pinning, and I can't figure out why. -In the past, we've all seen logpinning problems when a site is running in rollfoward mode with large, slow TDP clients coming in over the WAN. -There are also issues with the Windows client from 6.0.0 through 6.1.2 that will cause the client to sleep for many hours in the middle of a backup, which I suspect can contribute to log pinning. But this customer is running 5.5.4 in normal mode, they upgraded all the Win 6.0 clients, all the clients come over GigE. And yet they have problems with the log pinning. Go figure. One suspect is a large 64bit SQL TDP that backs up ~300GB per day. I'm suspecting him because it is 1 large object. But SHOW LOGPIN doesn't always finger that guy - it varies. (I'm beginning to wonder if the code bug is in SHOW LOGPIN...) Wanda
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
Has anyone experiencing this problem performed a client trace (TSM or otherwise) of the apparent troublesome client? Just wondering if it might illuminate something we can't see from external observation. Given the nature of the problem, the overhead of a trace is unlikely to impair things. Richard Sims
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
Am I correct that scheduling of background processes is important as well? Don't expiration, migration, backup stgpool also create log transactions? I'm wondering if it is the housekeeping, rather than the number of client backups, that is sending my server over the edge. -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Zoltan Forray/AC/VCU Sent: Friday, May 13, 2011 3:50 PM To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code When I went through this with Andy R, the only solutions we came up with was: 1. Redistribute the workload/schedules to smooth out the spikes of number of nodes connecting to perform backups 2. Redistributed / moved nodes to another TSM server 3. In some cases where we were able to identify nodes causing the pinning, which was usually Oracle TDP backups, we made changes to break up the backups into multiple smaller transactions/chunks This eventually smoothed out the stair-stepping of the transaction load against the logs. This basically accelerated / gave me an excuse to move nodes to my 6.1.4 server and any new nodes are create there (or our 6.2.x servers). Zoltan Forray TSM Software Hardware Administrator Virginia Commonwealth University UCC/Office of Technology Services zfor...@vcu.edu - 804-828-4807 Don't be a phishing victim - VCU and other reputable organizations will never use email to request that you reply with your password, social security number or confidential personal information. For more details visit http://infosecurity.vcu.edu/phishing.html From: Meadows Andrew andrew.mead...@hcahealthcare.com To: ADSM-L@VM.MARIST.EDU Date: 05/13/2011 03:24 PM Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by: ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU We have seen this for quite a while with our TSM servers/Clients. The only thing we have found that works as a work around is to point our clients to back up directly to tape. If you are able to find a resolution to this issue please include me on the resolution as well as I would rather not write backup data directly to tape during backups. Thanks, Andrew -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Dave Canan Sent: Friday, May 13, 2011 10:52 AM To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Andy Raibeck and I have been monitoring this thread for the past few weeks and have been having numerous discussions about what we need to do to address these problems. In addition, we have noted the many PMRs coming into the IBM support queue, and many of these PMRs are now on my queue. Andy will be assisting me along with other support people as needed. As part of this analysis we will be doing, we have a new questionnaire (titled Items to Gather for a PMR with Log Pinning Condition for TSM V5) that customers will be filling out that ask several questions regarding your environment. We understand that this involves extra work to gather this information, but there can be many different areas that can cause log pinning conditions, so this information is needed. In addition, there will be a script provided (named serverperf5a.pl) that will help us gather additional data. Both of these will be provided to you by support. When these PMRs are now opened, please make sure that level 1 support adds the keyword LOGPIN55 to the PMR. This will allow Andy and I to quickly find all the PMRs being worked for this issue. Eric, your PMR is now one that I have on my queue (or I will shortly today). We will be contacting you to work the PMR. Dave Canan IBM ATS TSM Performance ddcananATUSDOTIBMDOTCOM 916-723-2410 On Thu, May 12, 2011 at 7:53 AM, Loon, EJ van - SPLXO eric-van.l...@klm.com wrote: Hi Rick! You are running in normal mode. In this mode the recovery log only contains uncommited transactions. Don't you agree that in this case, the log should NEVER reach 90%? It should not even reach something like 40%! I don't want to have to implement extra monitoring to keep TSM from crashing. It should just work. Like it did when we were running 5.3... Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Richard Rhodes Sent: donderdag 12 mei 2011 15:04 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code I have a cron job that checks log utilization every 15m. If the log goes over 90% the scripts displays a bunch of stuff (q sess, q proc, q log, show logpin, etc), runs a show logpin cancel, displays the stuff again, and finally emails me. (We run in normal mode.) It's been very effective in preventing a log full condition. rick From: Bos, Karel karel@atosorigin.com
Ang: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
Background operations shouldnt really be the reason for this, since most of them are actually faster on 6.X than 5.5. Expiration should be faster due to the ability to control resources for expiration, and copy / move processes should also be faster due to the performance upgrade of the database. To find the issue, i'd be looking for clients who isnt behaving naturally. Check your timings (which clients aren't performing aswell as pre-upgrade) since that's usually the reason. My 5 cents worth. Best Regards Daniel Sparrman Exist i Stockholm AB Växel: 08-754 98 00 Fax: 08-754 97 30 daniel.sparr...@exist.se http://www.existgruppen.se Posthusgatan 1 761 30 NORRTÄLJE -ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU skrev: - Till: ADSM-L@VM.MARIST.EDU Från: Prather, Wanda wprat...@icfi.com Sänt av: ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU Datum: 05/15/2011 22:17 Ärende: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Am I correct that scheduling of background processes is important as well? Don't expiration, migration, backup stgpool also create log transactions? I'm wondering if it is the housekeeping, rather than the number of client backups, that is sending my server over the edge. -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Zoltan Forray/AC/VCU Sent: Friday, May 13, 2011 3:50 PM To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code When I went through this with Andy R, the only solutions we came up with was: 1. Redistribute the workload/schedules to smooth out the spikes of number of nodes connecting to perform backups 2. Redistributed / moved nodes to another TSM server 3. In some cases where we were able to identify nodes causing the pinning, which was usually Oracle TDP backups, we made changes to break up the backups into multiple smaller transactions/chunks This eventually smoothed out the stair-stepping of the transaction load against the logs. This basically accelerated / gave me an excuse to move nodes to my 6.1.4 server and any new nodes are create there (or our 6.2.x servers). Zoltan Forray TSM Software Hardware Administrator Virginia Commonwealth University UCC/Office of Technology Services zfor...@vcu.edu - 804-828-4807 Don't be a phishing victim - VCU and other reputable organizations will never use email to request that you reply with your password, social security number or confidential personal information. For more details visit http://infosecurity.vcu.edu/phishing.html From: Meadows Andrew andrew.mead...@hcahealthcare.com To: ADSM-L@VM.MARIST.EDU Date: 05/13/2011 03:24 PM Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by: ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU We have seen this for quite a while with our TSM servers/Clients. The only thing we have found that works as a work around is to point our clients to back up directly to tape. If you are able to find a resolution to this issue please include me on the resolution as well as I would rather not write backup data directly to tape during backups. Thanks, Andrew -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Dave Canan Sent: Friday, May 13, 2011 10:52 AM To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Andy Raibeck and I have been monitoring this thread for the past few weeks and have been having numerous discussions about what we need to do to address these problems. In addition, we have noted the many PMRs coming into the IBM support queue, and many of these PMRs are now on my queue. Andy will be assisting me along with other support people as needed. As part of this analysis we will be doing, we have a new questionnaire (titled Items to Gather for a PMR with Log Pinning Condition for TSM V5) that customers will be filling out that ask several questions regarding your environment. We understand that this involves extra work to gather this information, but there can be many different areas that can cause log pinning conditions, so this information is needed. In addition, there will be a script provided (named serverperf5a.pl) that will help us gather additional data. Both of these will be provided to you by support. When these PMRs are now opened, please make sure that level 1 support adds the keyword LOGPIN55 to the PMR. This will allow Andy and I to quickly find all the PMRs being worked for this issue. Eric, your PMR is now one that I have on my queue (or I will shortly today). We will be contacting you to work the PMR. Dave Canan IBM ATS TSM Performance ddcananATUSDOTIBMDOTCOM 916-723-2410 On Thu, May 12, 2011 at 7:53 AM, Loon, EJ van - SPLXO eric-van.l...@klm.com wrote: Hi Rick! You are running in normal mode. In this mode the recovery log only contains uncommited transactions
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
Hi The worry about this is I had a PMR opened for this issue on my servers, which are currently at 5.5.4. I was advised it's a known issue, refer to APAR IC64438, and the recommended fix is to go to 5.5.5.0 So is 5.5.5.0 also having this issue with the log pinning? I also believed this was happening in early versions of TSM v6.. But the later builds are okay - can anyone confirm? Richard Cheung | Server Engineer | Information Systems | Santos Limited Santos Centre | 60 Flinders Street Adelaide SA 5000 Australia Ph +61 8 8116 7125 | 7 Fax +61 8 8116 5073 | richard.che...@santos.com -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Dave Canan Sent: Saturday, 14 May 2011 1:22 AM To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Andy Raibeck and I have been monitoring this thread for the past few weeks and have been having numerous discussions about what we need to do to address these problems. In addition, we have noted the many PMRs coming into the IBM support queue, and many of these PMRs are now on my queue. Andy will be assisting me along with other support people as needed. As part of this analysis we will be doing, we have a new questionnaire (titled Items to Gather for a PMR with Log Pinning Condition for TSM V5) that customers will be filling out that ask several questions regarding your environment. We understand that this involves extra work to gather this information, but there can be many different areas that can cause log pinning conditions, so this information is needed. In addition, there will be a script provided (named serverperf5a.pl) that will help us gather additional data. Both of these will be provided to you by support. When these PMRs are now opened, please make sure that level 1 support adds the keyword LOGPIN55 to the PMR. This will allow Andy and I to quickly find all the PMRs being worked for this issue. Eric, your PMR is now one that I have on my queue (or I will shortly today). We will be contacting you to work the PMR. Dave Canan IBM ATS TSM Performance ddcananATUSDOTIBMDOTCOM 916-723-2410 On Thu, May 12, 2011 at 7:53 AM, Loon, EJ van - SPLXO eric-van.l...@klm.com wrote: Hi Rick! You are running in normal mode. In this mode the recovery log only contains uncommited transactions. Don't you agree that in this case, the log should NEVER reach 90%? It should not even reach something like 40%! I don't want to have to implement extra monitoring to keep TSM from crashing. It should just work. Like it did when we were running 5.3... Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Richard Rhodes Sent: donderdag 12 mei 2011 15:04 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code I have a cron job that checks log utilization every 15m. If the log goes over 90% the scripts displays a bunch of stuff (q sess, q proc, q log, show logpin, etc), runs a show logpin cancel, displays the stuff again, and finally emails me. (We run in normal mode.) It's been very effective in preventing a log full condition. rick From: Bos, Karel karel@atosorigin.com To: ADSM-L@VM.MARIST.EDU Date: 05/12/2011 06:11 AM Subject:Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by:ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU Hi, Dunno if u already looked at these options: THROUGHPUTDATATHRESHOLD and THROUGHPUTTIMETHRESHOLD. After a couple of crashes due to log filling up, a couple of years back, I standard added them to all my clients (with low values to only kill the slowest/hung ones) and untill now never had any issues with the V5.5 and below log space under normal backup loads. Log filling only happend when some sys admin made some changes to the biggest file servers we had but even this was handled like it should be done by ITSM. Regards, Karel Van: ADSM: Dist Stor Manager [ADSM-L@VM.MARIST.EDU] namens Loon, EJ van - SPLXO [eric-van.l...@klm.com] Verzonden: donderdag 12 mei 2011 11:11 Aan: ADSM-L@VM.MARIST.EDU Onderwerp: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi Paul! We are already running 5.5.5.2 and the log is still filling up, even after switching from rollforward to normal mode. Management currently is questioning whether TSM is the right product for the future. Although I'm a big fan of TSM for 15 years, I'm really in doubt too... Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Paul Fielding Sent: woensdag 11 mei 2011 20:05 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
Hi Richard! The log only contains all transactions (since the last database backup) when running in rollforward mode. When running in normal mode, only uncommitted transactions are written to the log. As soon as a transaction is completed, the transaction is committed to the database and thus removed from the log. I agree that a slow running client backing up very large files can pin the log for a very long time, but the log only contains transaction data. Per backup file TSM stores 600 bytes of data in the database, so a 12 Gb recovery should be able to hold quite a lot of uncommitted client transactions! When sending smaller files: as soon as the txnbytelimit is reached, the server commits the transaction, so slow backup sessions sending smaller files don't necessarily pin the log. Anyway, I'm monitoring logpinning on regular intervals and there is little logpinning except for occasional TDP for SQL nodes with very large databases. Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Richard Rhodes Sent: donderdag 12 mei 2011 17:23 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code No . . . It's completely possible for the the log in normal mode to be pinned and hit 100%. My understanding is that the log contains ALL transactions. It's the checkpoint/rollback for info for the db. An open tran (uncommitted?) pins the log. We get them every once in a while when some server sends a big file very slowly - usually a remote site, but sometimes a local with something set wrong (my favorite is the half-duplex ethernet connection which runs at 50k/s). But it's not just the log being pinned by a long running tran that is a concern, it's also the load on the TSM server for all the other backups that are running and their transactions that determine how quickly a pinned log fills up. Here is the log consumption for the past day for six of our tsm servers: tsm1 3gb tsm2 2gb tsm3 8gb tsm4 10gb tsm5 4gb tsm6 6gb They all have 12gb of log space. Back a few years ago, tsm1 was consuming over 20gb per day and we had tons of logpin problems, one time resulting in the log filling completely. This was when I put in the monitoring with the auto logpin cancel.It was one of the many indications that we needed more instances. It's also why we have a daily report of slow and long running backups so we can identify these problem servers. Rick From: Loon, EJ van - SPLXO eric-van.l...@klm.com To: ADSM-L@VM.MARIST.EDU Date: 05/12/2011 10:54 AM Subject:Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by:ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU Hi Rick! You are running in normal mode. In this mode the recovery log only contains uncommited transactions. Don't you agree that in this case, the log should NEVER reach 90%? It should not even reach something like 40%! I don't want to have to implement extra monitoring to keep TSM from crashing. It should just work. Like it did when we were running 5.3... Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Richard Rhodes Sent: donderdag 12 mei 2011 15:04 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code I have a cron job that checks log utilization every 15m. If the log goes over 90% the scripts displays a bunch of stuff (q sess, q proc, q log, show logpin, etc), runs a show logpin cancel, displays the stuff again, and finally emails me. (We run in normal mode.) It's been very effective in preventing a log full condition. rick From: Bos, Karel karel@atosorigin.com To: ADSM-L@VM.MARIST.EDU Date: 05/12/2011 06:11 AM Subject:Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by:ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU Hi, Dunno if u already looked at these options: THROUGHPUTDATATHRESHOLD and THROUGHPUTTIMETHRESHOLD. After a couple of crashes due to log filling up, a couple of years back, I standard added them to all my clients (with low values to only kill the slowest/hung ones) and untill now never had any issues with the V5.5 and below log space under normal backup loads. Log filling only happend when some sys admin made some changes to the biggest file servers we had but even this was handled like it should be done by ITSM. Regards, Karel Van: ADSM: Dist Stor Manager [ADSM-L@VM.MARIST.EDU] namens Loon, EJ van - SPLXO [eric-van.l...@klm.com] Verzonden: donderdag 12 mei 2011 11:11 Aan: ADSM-L@VM.MARIST.EDU Onderwerp: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi Paul! We are already running 5.5.5.2 and the log is still filling up, even after switching from rollforward
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
Hi Richard! The log only contains all transactions (since the last database backup) when running in rollforward mode. When running in normal mode, only uncommitted transactions are written to the log. As soon as a transaction is completed, the transaction is committed to the database and thus removed from the log. We're probably saying the same thing ;-) . . . here is how I understand the log to work. My understanding is that the log is a logical sequential-circular file with a head (where new trans are written) and tail(the oldest uncommitted tran). As trans are created they are written to the head (uncommitted). As trans complete (commited), commits are written to the log. Thus tsm knows what to do after a crash - needing everything from head to tail to put the db back into a consistent state. When replaying the log committed trans can be ignored, and uncommitted trans can be rolled back. The space used by committed trans between the head and tail is _not_ reusable. Usable space is what is in front of the head up to the tail. As the oldest tran commits, the tail is pulled forward. If any one tran remains uncommitted long enough for the head to come all the way around and but into the tail . . . you filled the log. In a sense, committed trans are like expired files on tape that need reclamation before the space is reusable. I thought the difference going to roll-forward mode is that the log tail is pinned at the last backup. The tail is not moved up until a backup has completed. While is normal mode the tail moves forward as the oldest tran commits. In a sense, the log is always pinned, but the pinning tran is always changing as trans commit. So I see logpin _problem_ as being caused by two issues: 1) Some long running (slow) tran keeping the tail pinned. 2) The rate new trans are added and move the head ever forward toward the tail. That's my understanding how it works . . . which could be very wrong! Rick - The information contained in this message is intended only for the personal and confidential use of the recipient(s) named above. If the reader of this message is not the intended recipient or an agent responsible for delivering it to the intended recipient, you are hereby notified that you have received this document in error and that any review, dissemination, distribution, or copying of this message is strictly prohibited. If you have received this communication in error, please notify us immediately, and delete the original message.
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
Hi Eric, Indeed there may be something broken, but you have to understand that from IBM's perspective, they have fixed it - you go to TSM 6.2. 5.5 will eventually be removed from support (whether we like it or not) and then you'll be really stuck. The reason I ask the DB sizes is on topic. I would suggest that the published formulas for how long the TSM upgrade takes are inaccurate. I have performed a number of TSM 5.5 to 6.2 upgrades, some on Windows, some on AIX. The smallest one had a 140GB database, it took 8.5h from start to finish. The biggest one had a 350GB database, it took 26h from start to finish. There are several factors that will impact how long your upgrade will take, not just db size. The horsepower of the TSM 6.2 box (whether upgrading in place or upgrading to a new server), and TSM 6.2 disk layout are two big ones. The single best thing you can do, rather than assuming your upgrade will take 3 days, is to test it. Setup a test server, restore the 5.5 db, then upgrade it. If doing a network upgrade to new box (ideal situation), then setup your new TSM 6.2 server, setup a test 5.5 server, restore the 5.5 db, then do the network upgrade from the test box to your 6.2 server. My clients (understandably) want to have a realistic idea of how long the upgrade will take, so I've insisted on doing a test upgrade on every upgrade I've done so far. In each case my production upgrade came to within 1-2h of the timing that the test took. I guess what I'm saying is that you're going to have some pain no matter what you do, but the pain to upgrade may not be as bad as you think, and the potential payoff is big regards, Paul On Thu, May 12, 2011 at 9:05 AM, Loon, EJ van - SPLXO eric-van.l...@klm.com wrote: Hi Paul! I have 3 servers with 86, 100 and 129 gb databases. I haven't tried migrating, but I read a document somewhere which contained some figures about what performance one can expect from the migration process. At that time I roughly calculated 3 and a half days. Anyway, let's stay on the subject here: there is something broken in TSM (remember, I'm not the only one struggling with the recovery log size) and IBM should seriously look in to it and fix it. I never had any problems with the log when we were using 5.3! Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Paul Fielding Sent: donderdag 12 mei 2011 15:53 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code A couple of questions, Eric - how big is your DB - have you tried a test upgrade to an alternate box to see how long it will take? Indeed, I agree that you're going to have to do something, whether it's take the outage to go to V6 or start to migrate to another product. However, if you are in a position to move to another product, then (worst case scenario), you're probably in a position to move to a clean V6 server without migrating. The one thing you really can't do is stay where you are forever, at least not with support Paul On Thu, May 12, 2011 at 7:38 AM, David E Ehresman deehr...@louisville.eduwrote: Eric, Pointing out the obvious here, but if you really can't afford to move to TSM v6 then its time for you to start planning your move to something else. Support for TSM 5 will be dropped sometime and I suspect the move from TSM to something else will take some planning. David Loon, EJ van - SPLXO eric-van.l...@klm.com 5/12/2011 8:56 AM Hi Steve! If it would be possible, I would have already done that, but migrating our servers from 5.5 to 6.2 would require multiple days of downtime. Simple not acceptable in our shop... Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Paul Fielding Sent: donderdag 12 mei 2011 14:33 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code You could also go to TSM 6.2, which changes to DB2 and changes the way recovery logs are dealt with, including allowing for much, much more log On Thu, May 12, 2011 at 5:53 AM, Steve Roder s...@buffalo.edu wrote: What's pinning your log? Do a show logpinned, and then look at what that client is doing. If it is a TDP, they are known for pinning the log and causing these kinds of issues. We see this issue also, and it is nearly always caused by an Oracle TDP or an Exchange TDP backup. Thanks, Steve Hi Paul! We are already running 5.5.5.2 and the log is still filling up, even after switching from rollforward to normal mode. Management currently is questioning whether TSM is the right product for the future. Although I'm a big fan of TSM for 15 years, I'm really in doubt too
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
Andy Raibeck and I have been monitoring this thread for the past few weeks and have been having numerous discussions about what we need to do to address these problems. In addition, we have noted the many PMRs coming into the IBM support queue, and many of these PMRs are now on my queue. Andy will be assisting me along with other support people as needed. As part of this analysis we will be doing, we have a new questionnaire (titled Items to Gather for a PMR with Log Pinning Condition for TSM V5) that customers will be filling out that ask several questions regarding your environment. We understand that this involves extra work to gather this information, but there can be many different areas that can cause log pinning conditions, so this information is needed. In addition, there will be a script provided (named serverperf5a.pl) that will help us gather additional data. Both of these will be provided to you by support. When these PMRs are now opened, please make sure that level 1 support adds the keyword LOGPIN55 to the PMR. This will allow Andy and I to quickly find all the PMRs being worked for this issue. Eric, your PMR is now one that I have on my queue (or I will shortly today). We will be contacting you to work the PMR. Dave Canan IBM ATS TSM Performance ddcananATUSDOTIBMDOTCOM 916-723-2410 On Thu, May 12, 2011 at 7:53 AM, Loon, EJ van - SPLXO eric-van.l...@klm.com wrote: Hi Rick! You are running in normal mode. In this mode the recovery log only contains uncommited transactions. Don't you agree that in this case, the log should NEVER reach 90%? It should not even reach something like 40%! I don't want to have to implement extra monitoring to keep TSM from crashing. It should just work. Like it did when we were running 5.3... Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Richard Rhodes Sent: donderdag 12 mei 2011 15:04 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code I have a cron job that checks log utilization every 15m. If the log goes over 90% the scripts displays a bunch of stuff (q sess, q proc, q log, show logpin, etc), runs a show logpin cancel, displays the stuff again, and finally emails me. (We run in normal mode.) It's been very effective in preventing a log full condition. rick From: Bos, Karel karel@atosorigin.com To: ADSM-L@VM.MARIST.EDU Date: 05/12/2011 06:11 AM Subject:Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by:ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU Hi, Dunno if u already looked at these options: THROUGHPUTDATATHRESHOLD and THROUGHPUTTIMETHRESHOLD. After a couple of crashes due to log filling up, a couple of years back, I standard added them to all my clients (with low values to only kill the slowest/hung ones) and untill now never had any issues with the V5.5 and below log space under normal backup loads. Log filling only happend when some sys admin made some changes to the biggest file servers we had but even this was handled like it should be done by ITSM. Regards, Karel Van: ADSM: Dist Stor Manager [ADSM-L@VM.MARIST.EDU] namens Loon, EJ van - SPLXO [eric-van.l...@klm.com] Verzonden: donderdag 12 mei 2011 11:11 Aan: ADSM-L@VM.MARIST.EDU Onderwerp: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi Paul! We are already running 5.5.5.2 and the log is still filling up, even after switching from rollforward to normal mode. Management currently is questioning whether TSM is the right product for the future. Although I'm a big fan of TSM for 15 years, I'm really in doubt too... Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Paul Fielding Sent: woensdag 11 mei 2011 20:05 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi folks, if this has already been commented on, my apologies, I hvaen't been following closely but just noticed this thread. We were experiencing log pinned issues after upgrading to 5.5.0.0 code at one of my client sites. What we were finding was that, occasionally, I'd get up in the morning and look at the server to see it completely bogged down with a huge number of backups still attempting to run, but nothing was moving - the log was at 84% (over it's trigger), and it had been firing off db backups for the last 4h to no avail, the log wasn't getting low enough. A key symptom was that in the actlog we were seeing messages to the effect of Recovery log is at 84%, transactions will be delayed by 3ms (or something like that). In opening a ticket, it was found there was an issue in the 5.5.0.0 code where, when the recovery log gets too
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
We have seen this for quite a while with our TSM servers/Clients. The only thing we have found that works as a work around is to point our clients to back up directly to tape. If you are able to find a resolution to this issue please include me on the resolution as well as I would rather not write backup data directly to tape during backups. Thanks, Andrew -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Dave Canan Sent: Friday, May 13, 2011 10:52 AM To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Andy Raibeck and I have been monitoring this thread for the past few weeks and have been having numerous discussions about what we need to do to address these problems. In addition, we have noted the many PMRs coming into the IBM support queue, and many of these PMRs are now on my queue. Andy will be assisting me along with other support people as needed. As part of this analysis we will be doing, we have a new questionnaire (titled Items to Gather for a PMR with Log Pinning Condition for TSM V5) that customers will be filling out that ask several questions regarding your environment. We understand that this involves extra work to gather this information, but there can be many different areas that can cause log pinning conditions, so this information is needed. In addition, there will be a script provided (named serverperf5a.pl) that will help us gather additional data. Both of these will be provided to you by support. When these PMRs are now opened, please make sure that level 1 support adds the keyword LOGPIN55 to the PMR. This will allow Andy and I to quickly find all the PMRs being worked for this issue. Eric, your PMR is now one that I have on my queue (or I will shortly today). We will be contacting you to work the PMR. Dave Canan IBM ATS TSM Performance ddcananATUSDOTIBMDOTCOM 916-723-2410 On Thu, May 12, 2011 at 7:53 AM, Loon, EJ van - SPLXO eric-van.l...@klm.com wrote: Hi Rick! You are running in normal mode. In this mode the recovery log only contains uncommited transactions. Don't you agree that in this case, the log should NEVER reach 90%? It should not even reach something like 40%! I don't want to have to implement extra monitoring to keep TSM from crashing. It should just work. Like it did when we were running 5.3... Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Richard Rhodes Sent: donderdag 12 mei 2011 15:04 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code I have a cron job that checks log utilization every 15m. If the log goes over 90% the scripts displays a bunch of stuff (q sess, q proc, q log, show logpin, etc), runs a show logpin cancel, displays the stuff again, and finally emails me. (We run in normal mode.) It's been very effective in preventing a log full condition. rick From: Bos, Karel karel@atosorigin.com To: ADSM-L@VM.MARIST.EDU Date: 05/12/2011 06:11 AM Subject:Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by:ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU Hi, Dunno if u already looked at these options: THROUGHPUTDATATHRESHOLD and THROUGHPUTTIMETHRESHOLD. After a couple of crashes due to log filling up, a couple of years back, I standard added them to all my clients (with low values to only kill the slowest/hung ones) and untill now never had any issues with the V5.5 and below log space under normal backup loads. Log filling only happend when some sys admin made some changes to the biggest file servers we had but even this was handled like it should be done by ITSM. Regards, Karel Van: ADSM: Dist Stor Manager [ADSM-L@VM.MARIST.EDU] namens Loon, EJ van - SPLXO [eric-van.l...@klm.com] Verzonden: donderdag 12 mei 2011 11:11 Aan: ADSM-L@VM.MARIST.EDU Onderwerp: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi Paul! We are already running 5.5.5.2 and the log is still filling up, even after switching from rollforward to normal mode. Management currently is questioning whether TSM is the right product for the future. Although I'm a big fan of TSM for 15 years, I'm really in doubt too... Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Paul Fielding Sent: woensdag 11 mei 2011 20:05 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi folks, if this has already been commented on, my apologies, I hvaen't been following closely but just noticed this thread. We were experiencing log pinned issues after upgrading to 5.5.0.0 code at one of my client sites. What we were finding
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
When I went through this with Andy R, the only solutions we came up with was: 1. Redistribute the workload/schedules to smooth out the spikes of number of nodes connecting to perform backups 2. Redistributed / moved nodes to another TSM server 3. In some cases where we were able to identify nodes causing the pinning, which was usually Oracle TDP backups, we made changes to break up the backups into multiple smaller transactions/chunks This eventually smoothed out the stair-stepping of the transaction load against the logs. This basically accelerated / gave me an excuse to move nodes to my 6.1.4 server and any new nodes are create there (or our 6.2.x servers). Zoltan Forray TSM Software Hardware Administrator Virginia Commonwealth University UCC/Office of Technology Services zfor...@vcu.edu - 804-828-4807 Don't be a phishing victim - VCU and other reputable organizations will never use email to request that you reply with your password, social security number or confidential personal information. For more details visit http://infosecurity.vcu.edu/phishing.html From: Meadows Andrew andrew.mead...@hcahealthcare.com To: ADSM-L@VM.MARIST.EDU Date: 05/13/2011 03:24 PM Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by: ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU We have seen this for quite a while with our TSM servers/Clients. The only thing we have found that works as a work around is to point our clients to back up directly to tape. If you are able to find a resolution to this issue please include me on the resolution as well as I would rather not write backup data directly to tape during backups. Thanks, Andrew -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Dave Canan Sent: Friday, May 13, 2011 10:52 AM To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Andy Raibeck and I have been monitoring this thread for the past few weeks and have been having numerous discussions about what we need to do to address these problems. In addition, we have noted the many PMRs coming into the IBM support queue, and many of these PMRs are now on my queue. Andy will be assisting me along with other support people as needed. As part of this analysis we will be doing, we have a new questionnaire (titled Items to Gather for a PMR with Log Pinning Condition for TSM V5) that customers will be filling out that ask several questions regarding your environment. We understand that this involves extra work to gather this information, but there can be many different areas that can cause log pinning conditions, so this information is needed. In addition, there will be a script provided (named serverperf5a.pl) that will help us gather additional data. Both of these will be provided to you by support. When these PMRs are now opened, please make sure that level 1 support adds the keyword LOGPIN55 to the PMR. This will allow Andy and I to quickly find all the PMRs being worked for this issue. Eric, your PMR is now one that I have on my queue (or I will shortly today). We will be contacting you to work the PMR. Dave Canan IBM ATS TSM Performance ddcananATUSDOTIBMDOTCOM 916-723-2410 On Thu, May 12, 2011 at 7:53 AM, Loon, EJ van - SPLXO eric-van.l...@klm.com wrote: Hi Rick! You are running in normal mode. In this mode the recovery log only contains uncommited transactions. Don't you agree that in this case, the log should NEVER reach 90%? It should not even reach something like 40%! I don't want to have to implement extra monitoring to keep TSM from crashing. It should just work. Like it did when we were running 5.3... Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Richard Rhodes Sent: donderdag 12 mei 2011 15:04 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code I have a cron job that checks log utilization every 15m. If the log goes over 90% the scripts displays a bunch of stuff (q sess, q proc, q log, show logpin, etc), runs a show logpin cancel, displays the stuff again, and finally emails me. (We run in normal mode.) It's been very effective in preventing a log full condition. rick From: Bos, Karel karel@atosorigin.com To: ADSM-L@VM.MARIST.EDU Date: 05/12/2011 06:11 AM Subject:Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by:ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU Hi, Dunno if u already looked at these options: THROUGHPUTDATATHRESHOLD and THROUGHPUTTIMETHRESHOLD. After a couple of crashes due to log filling up, a couple of years back, I standard added them to all my clients (with low values to only kill the slowest/hung ones) and untill now never had any issues with the V5.5 and below log space under normal backup loads
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
Hi Paul! We are already running 5.5.5.2 and the log is still filling up, even after switching from rollforward to normal mode. Management currently is questioning whether TSM is the right product for the future. Although I'm a big fan of TSM for 15 years, I'm really in doubt too... Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Paul Fielding Sent: woensdag 11 mei 2011 20:05 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi folks, if this has already been commented on, my apologies, I hvaen't been following closely but just noticed this thread. We were experiencing log pinned issues after upgrading to 5.5.0.0 code at one of my client sites. What we were finding was that, occasionally, I'd get up in the morning and look at the server to see it completely bogged down with a huge number of backups still attempting to run, but nothing was moving - the log was at 84% (over it's trigger), and it had been firing off db backups for the last 4h to no avail, the log wasn't getting low enough. A key symptom was that in the actlog we were seeing messages to the effect of Recovery log is at 84%, transactions will be delayed by 3ms (or something like that). In opening a ticket, it was found there was an issue in the 5.5.0.0 code where, when the recovery log gets too full, it would start delaying transactions in order to prevent the log from filling too quickly. However, the side effect was that the pinning transaction would also get delayed, causing a bit of a never-ending loop. Transactions keep getting delayed, pinned transaction never gets to finish, and everything would just grind to a halt. I would have to halt the server and restart in order to get things back to normal. IBM recognized this as an issue and recommended going to any 5.5.5.0 level of code, where the problem was supposed to be fixed. I installed 5.5.5.2, and the problem has indeed gone away. It was supposed to be fixed at 5.5.5.0, though perhaps they didn't quite get it done at that code level as they hoped? I'd try installing 5.5.5.2 and see what happens regards, Paul On Wed, May 11, 2011 at 9:03 AM, Loon, EJ van - SPLXO eric-van.l...@klm.com wrote: Hi Robert! Thanks you very much for your reply! Several others on this list reported this behavior and (as far as I know) three other users opened a PMR too. I hope they have more luck, because I'm stuck. Level 2 keeps on saying that the log keeps on growing because of slow running client sessions. Indeed I see slow running client sessions, but they are slowed down by the fact that TSM is delaying all transactions because the log is used for more that 80% during a large part of the backup window! Now they refuse to help me, unless I buy a Passport Advantage contract!! Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Robert Clark Sent: woensdag 11 mei 2011 16:05 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code I believe we've been seeing this problem as well. One night in the busiest backup period, I issued a q actlog begint=now-00:30, and got no results back but an error. I started dsmadmc -console on that server, and could see that the console output was most of an hour behind. (And the console output was scrolling so fast that it could barely be read.) In that case, I think we determined that SQL LiteSpeed was set to some rediculously small transaction size, and this was causing way too many actlog entries. I think I also noted that the session number incremented by something like 100,000 in an hour. Asking the users of SQL LiteSpeed to make some changes was enough to rememdy this problem, although we continue to fight with the logs getting full. Thanks, [RC] From: Loon, EJ van - SPLXO eric-van.l...@klm.com To: ADSM-L@VM.MARIST.EDU Date: 05/11/2011 02:05 AM Subject:Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by:ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU Hi TSM-ers! Here is a small follow up on my PMR about the recovery log utilization. I'm at TSM level 2, still trying to convince them that there is something broken in the TSM server code. To convince them, I have changed the logmode to normal on one of my servers. I created a graph (through TSMManager) which shows the recovery log utilization during last night's client backup window and is doesn't differ much from the night before, with logmode rollforward. When running in normal mode, TSM should only use the recovery log for uncommitted transactions, so utilization should be very low. My log is 12 Gb and the backuptrigger value (75%) was still hit twice! This clearly shows that there is something
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
Have you tried to resolve problem by SETOPT LOGWARNFULLPERCENT 95 to avoid Recovery log is at 84%, transactions will be delayed by 3ms for some time. Maybe some slow sessions will be completed till log utilization reaches 95%? Grigori G. Solonovitch -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Loon, EJ van - SPLXO Sent: Thursday, May 12, 2011 12:11 PM To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi Paul! We are already running 5.5.5.2 and the log is still filling up, even after switching from rollforward to normal mode. Management currently is questioning whether TSM is the right product for the future. Although I'm a big fan of TSM for 15 years, I'm really in doubt too... Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Paul Fielding Sent: woensdag 11 mei 2011 20:05 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi folks, if this has already been commented on, my apologies, I hvaen't been following closely but just noticed this thread. We were experiencing log pinned issues after upgrading to 5.5.0.0 code at one of my client sites. What we were finding was that, occasionally, I'd get up in the morning and look at the server to see it completely bogged down with a huge number of backups still attempting to run, but nothing was moving - the log was at 84% (over it's trigger), and it had been firing off db backups for the last 4h to no avail, the log wasn't getting low enough. A key symptom was that in the actlog we were seeing messages to the effect of Recovery log is at 84%, transactions will be delayed by 3ms (or something like that). In opening a ticket, it was found there was an issue in the 5.5.0.0 code where, when the recovery log gets too full, it would start delaying transactions in order to prevent the log from filling too quickly. However, the side effect was that the pinning transaction would also get delayed, causing a bit of a never-ending loop. Transactions keep getting delayed, pinned transaction never gets to finish, and everything would just grind to a halt. I would have to halt the server and restart in order to get things back to normal. IBM recognized this as an issue and recommended going to any 5.5.5.0 level of code, where the problem was supposed to be fixed. I installed 5.5.5.2, and the problem has indeed gone away. It was supposed to be fixed at 5.5.5.0, though perhaps they didn't quite get it done at that code level as they hoped? I'd try installing 5.5.5.2 and see what happens regards, Paul On Wed, May 11, 2011 at 9:03 AM, Loon, EJ van - SPLXO eric-van.l...@klm.com wrote: Hi Robert! Thanks you very much for your reply! Several others on this list reported this behavior and (as far as I know) three other users opened a PMR too. I hope they have more luck, because I'm stuck. Level 2 keeps on saying that the log keeps on growing because of slow running client sessions. Indeed I see slow running client sessions, but they are slowed down by the fact that TSM is delaying all transactions because the log is used for more that 80% during a large part of the backup window! Now they refuse to help me, unless I buy a Passport Advantage contract!! Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Robert Clark Sent: woensdag 11 mei 2011 16:05 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code I believe we've been seeing this problem as well. One night in the busiest backup period, I issued a q actlog begint=now-00:30, and got no results back but an error. I started dsmadmc -console on that server, and could see that the console output was most of an hour behind. (And the console output was scrolling so fast that it could barely be read.) In that case, I think we determined that SQL LiteSpeed was set to some rediculously small transaction size, and this was causing way too many actlog entries. I think I also noted that the session number incremented by something like 100,000 in an hour. Asking the users of SQL LiteSpeed to make some changes was enough to rememdy this problem, although we continue to fight with the logs getting full. Thanks, [RC] From: Loon, EJ van - SPLXO eric-van.l...@klm.com To: ADSM-L@VM.MARIST.EDU Date: 05/11/2011 02:05 AM Subject:Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by:ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU Hi TSM-ers! Here is a small follow up on my PMR about the recovery log utilization. I'm at TSM level 2, still trying to convince them that there is something broken in the TSM server code
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
Hi Grigori! The log is filling up very rapidly. The fact that TSM starts delaying transactions when reaching 80% prevents the log from filling up to 100% most of the time. If I would change LOGWARNFULLPERCENT to an even higher percentage, the 100% will be reached even faster. During the weekend, when a lot of database clients are making full backups, TSM desperately tries to lower the log by triggering incremental after incremental, but it happened several times that the log filled up to 100% and I was paged to fix it from home... Yesterday we did some extensive LAN performance testing, to see if the LAN adapter of the host is the bottleneck: we measured 128 Mbyte/sec, so no bottleneck here! Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Grigori Solonovitch Sent: donderdag 12 mei 2011 11:39 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Have you tried to resolve problem by SETOPT LOGWARNFULLPERCENT 95 to avoid Recovery log is at 84%, transactions will be delayed by 3ms for some time. Maybe some slow sessions will be completed till log utilization reaches 95%? Grigori G. Solonovitch -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Loon, EJ van - SPLXO Sent: Thursday, May 12, 2011 12:11 PM To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi Paul! We are already running 5.5.5.2 and the log is still filling up, even after switching from rollforward to normal mode. Management currently is questioning whether TSM is the right product for the future. Although I'm a big fan of TSM for 15 years, I'm really in doubt too... Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Paul Fielding Sent: woensdag 11 mei 2011 20:05 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi folks, if this has already been commented on, my apologies, I hvaen't been following closely but just noticed this thread. We were experiencing log pinned issues after upgrading to 5.5.0.0 code at one of my client sites. What we were finding was that, occasionally, I'd get up in the morning and look at the server to see it completely bogged down with a huge number of backups still attempting to run, but nothing was moving - the log was at 84% (over it's trigger), and it had been firing off db backups for the last 4h to no avail, the log wasn't getting low enough. A key symptom was that in the actlog we were seeing messages to the effect of Recovery log is at 84%, transactions will be delayed by 3ms (or something like that). In opening a ticket, it was found there was an issue in the 5.5.0.0 code where, when the recovery log gets too full, it would start delaying transactions in order to prevent the log from filling too quickly. However, the side effect was that the pinning transaction would also get delayed, causing a bit of a never-ending loop. Transactions keep getting delayed, pinned transaction never gets to finish, and everything would just grind to a halt. I would have to halt the server and restart in order to get things back to normal. IBM recognized this as an issue and recommended going to any 5.5.5.0 level of code, where the problem was supposed to be fixed. I installed 5.5.5.2, and the problem has indeed gone away. It was supposed to be fixed at 5.5.5.0, though perhaps they didn't quite get it done at that code level as they hoped? I'd try installing 5.5.5.2 and see what happens regards, Paul On Wed, May 11, 2011 at 9:03 AM, Loon, EJ van - SPLXO eric-van.l...@klm.com wrote: Hi Robert! Thanks you very much for your reply! Several others on this list reported this behavior and (as far as I know) three other users opened a PMR too. I hope they have more luck, because I'm stuck. Level 2 keeps on saying that the log keeps on growing because of slow running client sessions. Indeed I see slow running client sessions, but they are slowed down by the fact that TSM is delaying all transactions because the log is used for more that 80% during a large part of the backup window! Now they refuse to help me, unless I buy a Passport Advantage contract!! Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Robert Clark Sent: woensdag 11 mei 2011 16:05 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code I believe we've been seeing this problem as well. One night in the busiest backup period, I issued a q actlog begint=now-00:30, and got no results back but an error. I started dsmadmc -console on that server, and could see that the console output
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
Hi, Dunno if u already looked at these options: THROUGHPUTDATATHRESHOLD and THROUGHPUTTIMETHRESHOLD. After a couple of crashes due to log filling up, a couple of years back, I standard added them to all my clients (with low values to only kill the slowest/hung ones) and untill now never had any issues with the V5.5 and below log space under normal backup loads. Log filling only happend when some sys admin made some changes to the biggest file servers we had but even this was handled like it should be done by ITSM. Regards, Karel Van: ADSM: Dist Stor Manager [ADSM-L@VM.MARIST.EDU] namens Loon, EJ van - SPLXO [eric-van.l...@klm.com] Verzonden: donderdag 12 mei 2011 11:11 Aan: ADSM-L@VM.MARIST.EDU Onderwerp: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi Paul! We are already running 5.5.5.2 and the log is still filling up, even after switching from rollforward to normal mode. Management currently is questioning whether TSM is the right product for the future. Although I'm a big fan of TSM for 15 years, I'm really in doubt too... Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Paul Fielding Sent: woensdag 11 mei 2011 20:05 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi folks, if this has already been commented on, my apologies, I hvaen't been following closely but just noticed this thread. We were experiencing log pinned issues after upgrading to 5.5.0.0 code at one of my client sites. What we were finding was that, occasionally, I'd get up in the morning and look at the server to see it completely bogged down with a huge number of backups still attempting to run, but nothing was moving - the log was at 84% (over it's trigger), and it had been firing off db backups for the last 4h to no avail, the log wasn't getting low enough. A key symptom was that in the actlog we were seeing messages to the effect of Recovery log is at 84%, transactions will be delayed by 3ms (or something like that). In opening a ticket, it was found there was an issue in the 5.5.0.0 code where, when the recovery log gets too full, it would start delaying transactions in order to prevent the log from filling too quickly. However, the side effect was that the pinning transaction would also get delayed, causing a bit of a never-ending loop. Transactions keep getting delayed, pinned transaction never gets to finish, and everything would just grind to a halt. I would have to halt the server and restart in order to get things back to normal. IBM recognized this as an issue and recommended going to any 5.5.5.0 level of code, where the problem was supposed to be fixed. I installed 5.5.5.2, and the problem has indeed gone away. It was supposed to be fixed at 5.5.5.0, though perhaps they didn't quite get it done at that code level as they hoped? I'd try installing 5.5.5.2 and see what happens regards, Paul On Wed, May 11, 2011 at 9:03 AM, Loon, EJ van - SPLXO eric-van.l...@klm.com wrote: Hi Robert! Thanks you very much for your reply! Several others on this list reported this behavior and (as far as I know) three other users opened a PMR too. I hope they have more luck, because I'm stuck. Level 2 keeps on saying that the log keeps on growing because of slow running client sessions. Indeed I see slow running client sessions, but they are slowed down by the fact that TSM is delaying all transactions because the log is used for more that 80% during a large part of the backup window! Now they refuse to help me, unless I buy a Passport Advantage contract!! Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Robert Clark Sent: woensdag 11 mei 2011 16:05 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code I believe we've been seeing this problem as well. One night in the busiest backup period, I issued a q actlog begint=now-00:30, and got no results back but an error. I started dsmadmc -console on that server, and could see that the console output was most of an hour behind. (And the console output was scrolling so fast that it could barely be read.) In that case, I think we determined that SQL LiteSpeed was set to some rediculously small transaction size, and this was causing way too many actlog entries. I think I also noted that the session number incremented by something like 100,000 in an hour. Asking the users of SQL LiteSpeed to make some changes was enough to rememdy this problem, although we continue to fight with the logs getting full. Thanks, [RC] From: Loon, EJ van - SPLXO eric-van.l...@klm.com To: ADSM-L@VM.MARIST.EDU Date: 05/11/2011 02:05 AM Subject:Re: [ADSM-L] TSM Recovery
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
What's pinning your log? Do a show logpinned, and then look at what that client is doing. If it is a TDP, they are known for pinning the log and causing these kinds of issues. We see this issue also, and it is nearly always caused by an Oracle TDP or an Exchange TDP backup. Thanks, Steve Hi Paul! We are already running 5.5.5.2 and the log is still filling up, even after switching from rollforward to normal mode. Management currently is questioning whether TSM is the right product for the future. Although I'm a big fan of TSM for 15 years, I'm really in doubt too... Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Paul Fielding Sent: woensdag 11 mei 2011 20:05 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi folks, if this has already been commented on, my apologies, I hvaen't been following closely but just noticed this thread. We were experiencing log pinned issues after upgrading to 5.5.0.0 code at one of my client sites. What we were finding was that, occasionally, I'd get up in the morning and look at the server to see it completely bogged down with a huge number of backups still attempting to run, but nothing was moving - the log was at 84% (over it's trigger), and it had been firing off db backups for the last 4h to no avail, the log wasn't getting low enough. A key symptom was that in the actlog we were seeing messages to the effect of Recovery log is at 84%, transactions will be delayed by 3ms (or something like that). In opening a ticket, it was found there was an issue in the 5.5.0.0 code where, when the recovery log gets too full, it would start delaying transactions in order to prevent the log from filling too quickly. However, the side effect was that the pinning transaction would also get delayed, causing a bit of a never-ending loop. Transactions keep getting delayed, pinned transaction never gets to finish, and everything would just grind to a halt. I would have to halt the server and restart in order to get things back to normal. IBM recognized this as an issue and recommended going to any 5.5.5.0 level of code, where the problem was supposed to be fixed. I installed 5.5.5.2, and the problem has indeed gone away. It was supposed to be fixed at 5.5.5.0, though perhaps they didn't quite get it done at that code level as they hoped? I'd try installing 5.5.5.2 and see what happens regards, Paul On Wed, May 11, 2011 at 9:03 AM, Loon, EJ van - SPLXO eric-van.l...@klm.com wrote: Hi Robert! Thanks you very much for your reply! Several others on this list reported this behavior and (as far as I know) three other users opened a PMR too. I hope they have more luck, because I'm stuck. Level 2 keeps on saying that the log keeps on growing because of slow running client sessions. Indeed I see slow running client sessions, but they are slowed down by the fact that TSM is delaying all transactions because the log is used for more that 80% during a large part of the backup window! Now they refuse to help me, unless I buy a Passport Advantage contract!! Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Robert Clark Sent: woensdag 11 mei 2011 16:05 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code I believe we've been seeing this problem as well. One night in the busiest backup period, I issued a q actlog begint=now-00:30, and got no results back but an error. I started dsmadmc -console on that server, and could see that the console output was most of an hour behind. (And the console output was scrolling so fast that it could barely be read.) In that case, I think we determined that SQL LiteSpeed was set to some rediculously small transaction size, and this was causing way too many actlog entries. I think I also noted that the session number incremented by something like 100,000 in an hour. Asking the users of SQL LiteSpeed to make some changes was enough to rememdy this problem, although we continue to fight with the logs getting full. Thanks, [RC] From: Loon, EJ van - SPLXOeric-van.l...@klm.com To: ADSM-L@VM.MARIST.EDU Date: 05/11/2011 02:05 AM Subject:Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by:ADSM: Dist Stor ManagerADSM-L@VM.MARIST.EDU Hi TSM-ers! Here is a small follow up on my PMR about the recovery log utilization. I'm at TSM level 2, still trying to convince them that there is something broken in the TSM server code. To convince them, I have changed the logmode to normal on one of my servers. I created a graph (through TSMManager) which shows the recovery log utilization during last night's client backup window and is doesn't differ much from the night before, with logmode
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
You could also go to TSM 6.2, which changes to DB2 and changes the way recovery logs are dealt with, including allowing for much, much more log On Thu, May 12, 2011 at 5:53 AM, Steve Roder s...@buffalo.edu wrote: What's pinning your log? Do a show logpinned, and then look at what that client is doing. If it is a TDP, they are known for pinning the log and causing these kinds of issues. We see this issue also, and it is nearly always caused by an Oracle TDP or an Exchange TDP backup. Thanks, Steve Hi Paul! We are already running 5.5.5.2 and the log is still filling up, even after switching from rollforward to normal mode. Management currently is questioning whether TSM is the right product for the future. Although I'm a big fan of TSM for 15 years, I'm really in doubt too... Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Paul Fielding Sent: woensdag 11 mei 2011 20:05 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi folks, if this has already been commented on, my apologies, I hvaen't been following closely but just noticed this thread. We were experiencing log pinned issues after upgrading to 5.5.0.0 code at one of my client sites. What we were finding was that, occasionally, I'd get up in the morning and look at the server to see it completely bogged down with a huge number of backups still attempting to run, but nothing was moving - the log was at 84% (over it's trigger), and it had been firing off db backups for the last 4h to no avail, the log wasn't getting low enough. A key symptom was that in the actlog we were seeing messages to the effect of Recovery log is at 84%, transactions will be delayed by 3ms (or something like that). In opening a ticket, it was found there was an issue in the 5.5.0.0 code where, when the recovery log gets too full, it would start delaying transactions in order to prevent the log from filling too quickly. However, the side effect was that the pinning transaction would also get delayed, causing a bit of a never-ending loop. Transactions keep getting delayed, pinned transaction never gets to finish, and everything would just grind to a halt. I would have to halt the server and restart in order to get things back to normal. IBM recognized this as an issue and recommended going to any 5.5.5.0 level of code, where the problem was supposed to be fixed. I installed 5.5.5.2, and the problem has indeed gone away. It was supposed to be fixed at 5.5.5.0, though perhaps they didn't quite get it done at that code level as they hoped? I'd try installing 5.5.5.2 and see what happens regards, Paul On Wed, May 11, 2011 at 9:03 AM, Loon, EJ van - SPLXO eric-van.l...@klm.com wrote: Hi Robert! Thanks you very much for your reply! Several others on this list reported this behavior and (as far as I know) three other users opened a PMR too. I hope they have more luck, because I'm stuck. Level 2 keeps on saying that the log keeps on growing because of slow running client sessions. Indeed I see slow running client sessions, but they are slowed down by the fact that TSM is delaying all transactions because the log is used for more that 80% during a large part of the backup window! Now they refuse to help me, unless I buy a Passport Advantage contract!! Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Robert Clark Sent: woensdag 11 mei 2011 16:05 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code I believe we've been seeing this problem as well. One night in the busiest backup period, I issued a q actlog begint=now-00:30, and got no results back but an error. I started dsmadmc -console on that server, and could see that the console output was most of an hour behind. (And the console output was scrolling so fast that it could barely be read.) In that case, I think we determined that SQL LiteSpeed was set to some rediculously small transaction size, and this was causing way too many actlog entries. I think I also noted that the session number incremented by something like 100,000 in an hour. Asking the users of SQL LiteSpeed to make some changes was enough to rememdy this problem, although we continue to fight with the logs getting full. Thanks, [RC] From: Loon, EJ van - SPLXOeric-van.l...@klm.com To: ADSM-L@VM.MARIST.EDU Date: 05/11/2011 02:05 AM Subject:Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by:ADSM: Dist Stor ManagerADSM-L@VM.MARIST.EDU Hi TSM-ers! Here is a small follow up on my PMR about the recovery log utilization. I'm at TSM level 2, still trying
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
Hi Steve! Nothing. I have a show logpinned command scheduled at regular intervals and I only see a SQL client pop up every now and then and that's because you cannot specify a backup file size in the SQL client. If you see a Oracle client pinning your log, they probably haven't specified a backup piece size (I believe it's called MAXPIECESIZE if I remember correctly) in RMAN. Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: Steve Roder [mailto:s...@buffalo.edu] Sent: donderdag 12 mei 2011 13:53 To: Dist Stor Manager Cc: Loon, EJ van - SPLXO Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code What's pinning your log? Do a show logpinned, and then look at what that client is doing. If it is a TDP, they are known for pinning the log and causing these kinds of issues. We see this issue also, and it is nearly always caused by an Oracle TDP or an Exchange TDP backup. Thanks, Steve Hi Paul! We are already running 5.5.5.2 and the log is still filling up, even after switching from rollforward to normal mode. Management currently is questioning whether TSM is the right product for the future. Although I'm a big fan of TSM for 15 years, I'm really in doubt too... Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Paul Fielding Sent: woensdag 11 mei 2011 20:05 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi folks, if this has already been commented on, my apologies, I hvaen't been following closely but just noticed this thread. We were experiencing log pinned issues after upgrading to 5.5.0.0 code at one of my client sites. What we were finding was that, occasionally, I'd get up in the morning and look at the server to see it completely bogged down with a huge number of backups still attempting to run, but nothing was moving - the log was at 84% (over it's trigger), and it had been firing off db backups for the last 4h to no avail, the log wasn't getting low enough. A key symptom was that in the actlog we were seeing messages to the effect of Recovery log is at 84%, transactions will be delayed by 3ms (or something like that). In opening a ticket, it was found there was an issue in the 5.5.0.0 code where, when the recovery log gets too full, it would start delaying transactions in order to prevent the log from filling too quickly. However, the side effect was that the pinning transaction would also get delayed, causing a bit of a never-ending loop. Transactions keep getting delayed, pinned transaction never gets to finish, and everything would just grind to a halt. I would have to halt the server and restart in order to get things back to normal. IBM recognized this as an issue and recommended going to any 5.5.5.0 level of code, where the problem was supposed to be fixed. I installed 5.5.5.2, and the problem has indeed gone away. It was supposed to be fixed at 5.5.5.0, though perhaps they didn't quite get it done at that code level as they hoped? I'd try installing 5.5.5.2 and see what happens regards, Paul On Wed, May 11, 2011 at 9:03 AM, Loon, EJ van - SPLXO eric-van.l...@klm.com wrote: Hi Robert! Thanks you very much for your reply! Several others on this list reported this behavior and (as far as I know) three other users opened a PMR too. I hope they have more luck, because I'm stuck. Level 2 keeps on saying that the log keeps on growing because of slow running client sessions. Indeed I see slow running client sessions, but they are slowed down by the fact that TSM is delaying all transactions because the log is used for more that 80% during a large part of the backup window! Now they refuse to help me, unless I buy a Passport Advantage contract!! Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Robert Clark Sent: woensdag 11 mei 2011 16:05 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code I believe we've been seeing this problem as well. One night in the busiest backup period, I issued a q actlog begint=now-00:30, and got no results back but an error. I started dsmadmc -console on that server, and could see that the console output was most of an hour behind. (And the console output was scrolling so fast that it could barely be read.) In that case, I think we determined that SQL LiteSpeed was set to some rediculously small transaction size, and this was causing way too many actlog entries. I think I also noted that the session number incremented by something like 100,000 in an hour. Asking the users of SQL LiteSpeed to make some changes was enough to rememdy this problem, although we continue to fight
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
I have a cron job that checks log utilization every 15m. If the log goes over 90% the scripts displays a bunch of stuff (q sess, q proc, q log, show logpin, etc), runs a show logpin cancel, displays the stuff again, and finally emails me. (We run in normal mode.) It's been very effective in preventing a log full condition. rick From: Bos, Karel karel@atosorigin.com To: ADSM-L@VM.MARIST.EDU Date: 05/12/2011 06:11 AM Subject:Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by:ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU Hi, Dunno if u already looked at these options: THROUGHPUTDATATHRESHOLD and THROUGHPUTTIMETHRESHOLD. After a couple of crashes due to log filling up, a couple of years back, I standard added them to all my clients (with low values to only kill the slowest/hung ones) and untill now never had any issues with the V5.5 and below log space under normal backup loads. Log filling only happend when some sys admin made some changes to the biggest file servers we had but even this was handled like it should be done by ITSM. Regards, Karel Van: ADSM: Dist Stor Manager [ADSM-L@VM.MARIST.EDU] namens Loon, EJ van - SPLXO [eric-van.l...@klm.com] Verzonden: donderdag 12 mei 2011 11:11 Aan: ADSM-L@VM.MARIST.EDU Onderwerp: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi Paul! We are already running 5.5.5.2 and the log is still filling up, even after switching from rollforward to normal mode. Management currently is questioning whether TSM is the right product for the future. Although I'm a big fan of TSM for 15 years, I'm really in doubt too... Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Paul Fielding Sent: woensdag 11 mei 2011 20:05 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi folks, if this has already been commented on, my apologies, I hvaen't been following closely but just noticed this thread. We were experiencing log pinned issues after upgrading to 5.5.0.0 code at one of my client sites. What we were finding was that, occasionally, I'd get up in the morning and look at the server to see it completely bogged down with a huge number of backups still attempting to run, but nothing was moving - the log was at 84% (over it's trigger), and it had been firing off db backups for the last 4h to no avail, the log wasn't getting low enough. A key symptom was that in the actlog we were seeing messages to the effect of Recovery log is at 84%, transactions will be delayed by 3ms (or something like that). In opening a ticket, it was found there was an issue in the 5.5.0.0 code where, when the recovery log gets too full, it would start delaying transactions in order to prevent the log from filling too quickly. However, the side effect was that the pinning transaction would also get delayed, causing a bit of a never-ending loop. Transactions keep getting delayed, pinned transaction never gets to finish, and everything would just grind to a halt. I would have to halt the server and restart in order to get things back to normal. IBM recognized this as an issue and recommended going to any 5.5.5.0 level of code, where the problem was supposed to be fixed. I installed 5.5.5.2, and the problem has indeed gone away. It was supposed to be fixed at 5.5.5.0, though perhaps they didn't quite get it done at that code level as they hoped? I'd try installing 5.5.5.2 and see what happens regards, Paul On Wed, May 11, 2011 at 9:03 AM, Loon, EJ van - SPLXO eric-van.l...@klm.com wrote: Hi Robert! Thanks you very much for your reply! Several others on this list reported this behavior and (as far as I know) three other users opened a PMR too. I hope they have more luck, because I'm stuck. Level 2 keeps on saying that the log keeps on growing because of slow running client sessions. Indeed I see slow running client sessions, but they are slowed down by the fact that TSM is delaying all transactions because the log is used for more that 80% during a large part of the backup window! Now they refuse to help me, unless I buy a Passport Advantage contract!! Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Robert Clark Sent: woensdag 11 mei 2011 16:05 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code I believe we've been seeing this problem as well. One night in the busiest backup period, I issued a q actlog begint=now-00:30, and got no results back but an error. I started dsmadmc -console on that server, and could see that the console output was most of an hour behind. (And the console output was scrolling so fast that it could barely be read
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
Hi Steve! If it would be possible, I would have already done that, but migrating our servers from 5.5 to 6.2 would require multiple days of downtime. Simple not acceptable in our shop... Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Paul Fielding Sent: donderdag 12 mei 2011 14:33 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code You could also go to TSM 6.2, which changes to DB2 and changes the way recovery logs are dealt with, including allowing for much, much more log On Thu, May 12, 2011 at 5:53 AM, Steve Roder s...@buffalo.edu wrote: What's pinning your log? Do a show logpinned, and then look at what that client is doing. If it is a TDP, they are known for pinning the log and causing these kinds of issues. We see this issue also, and it is nearly always caused by an Oracle TDP or an Exchange TDP backup. Thanks, Steve Hi Paul! We are already running 5.5.5.2 and the log is still filling up, even after switching from rollforward to normal mode. Management currently is questioning whether TSM is the right product for the future. Although I'm a big fan of TSM for 15 years, I'm really in doubt too... Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Paul Fielding Sent: woensdag 11 mei 2011 20:05 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi folks, if this has already been commented on, my apologies, I hvaen't been following closely but just noticed this thread. We were experiencing log pinned issues after upgrading to 5.5.0.0 code at one of my client sites. What we were finding was that, occasionally, I'd get up in the morning and look at the server to see it completely bogged down with a huge number of backups still attempting to run, but nothing was moving - the log was at 84% (over it's trigger), and it had been firing off db backups for the last 4h to no avail, the log wasn't getting low enough. A key symptom was that in the actlog we were seeing messages to the effect of Recovery log is at 84%, transactions will be delayed by 3ms (or something like that). In opening a ticket, it was found there was an issue in the 5.5.0.0 code where, when the recovery log gets too full, it would start delaying transactions in order to prevent the log from filling too quickly. However, the side effect was that the pinning transaction would also get delayed, causing a bit of a never-ending loop. Transactions keep getting delayed, pinned transaction never gets to finish, and everything would just grind to a halt. I would have to halt the server and restart in order to get things back to normal. IBM recognized this as an issue and recommended going to any 5.5.5.0 level of code, where the problem was supposed to be fixed. I installed 5.5.5.2, and the problem has indeed gone away. It was supposed to be fixed at 5.5.5.0, though perhaps they didn't quite get it done at that code level as they hoped? I'd try installing 5.5.5.2 and see what happens regards, Paul On Wed, May 11, 2011 at 9:03 AM, Loon, EJ van - SPLXO eric-van.l...@klm.com wrote: Hi Robert! Thanks you very much for your reply! Several others on this list reported this behavior and (as far as I know) three other users opened a PMR too. I hope they have more luck, because I'm stuck. Level 2 keeps on saying that the log keeps on growing because of slow running client sessions. Indeed I see slow running client sessions, but they are slowed down by the fact that TSM is delaying all transactions because the log is used for more that 80% during a large part of the backup window! Now they refuse to help me, unless I buy a Passport Advantage contract!! Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Robert Clark Sent: woensdag 11 mei 2011 16:05 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code I believe we've been seeing this problem as well. One night in the busiest backup period, I issued a q actlog begint=now-00:30, and got no results back but an error. I started dsmadmc -console on that server, and could see that the console output was most of an hour behind. (And the console output was scrolling so fast that it could barely be read.) In that case, I think we determined that SQL LiteSpeed was set to some rediculously small transaction size, and this was causing way too many actlog entries. I think I also noted that the session number incremented by something like 100,000 in an hour. Asking the users of SQL LiteSpeed to make some changes was enough
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
Eric, Regarding TSM as being the right product. You may want to assess it as part of your entire storage infrastructure and the services this environment provides to the business and end users. Last year I had an issue that almost resulted in my having to recover several (~30) TB of user data (many millions of files). During the initial phase of the problem, we initiated a TSM recovery to an alternate device, just to get the recovery started in the event we couldn't resolve the issue. What did save my bacon was the data being mirrored to another device that I brought online. We were able to resolve the issue and everything was returned to normal. This event caused me to really look hard at our backups. Had we really needed to recover all of that data from tape, we would have been down or partially operational for a week or so. I am using 18 TS1120 drives in a 10 frame dual robot TS3500 library and IBM P550 TSM servers with 4Gb SAN connections - not cutting edge but still pretty good stuff. Currently, I do not rely on tape backup for large scale recovery. It can be accomplished, but the RTO (for large amounts of data) is unacceptable for normal business operations. For NAS data, I use snapshots for short term RPO (2weeks) with mirroring to protect from disaster. Tape recovery fits in between these two scenarios to provide recovery for older data (more than 2 weeks old) and for long term archives (7 years). Production devices with SAN or local storage are mirrored using the OS or DB tools and also backed up but the tape backup is a secondary recovery mechanism to the OS DB tool recovery and also provides for long term archive. In general, as we become more virtualized and RTO requirements shrink to minutes, the amount of data to recover grows to terabytes and the number of files to recover is rounded to the nearest 1/10 of a million, tape recovery becomes ineffective for large recovery scenarios and the only alternative is snapshot or mirror recovery methods. Tape still offers a cost effective long term archive solution and can provide a bridge for recovering older data that is not in a snapshot. It also provides an alternative storage device to store data and should not be affected by OS or application bugs or malicious software - kind of a failsafe device (assuming the backup processes are successful). Eventually, we may go to a cloud based backup solution if it proves to be operationally and cost effective and secure. Cheers, Neil Strand Storage Engineer - Legg Mason Baltimore, MD. (410) 580-7491 Whatever you can do or believe you can, begin it. Boldness has genius, power and magic. -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Loon, EJ van - SPLXO Sent: Thursday, May 12, 2011 12:11 PM To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi Paul! We are already running 5.5.5.2 and the log is still filling up, even after switching from rollforward to normal mode. Management currently is questioning whether TSM is the right product for the future. Although I'm a big fan of TSM for 15 years, I'm really in doubt too... Kind regards, Eric van Loon KLM Royal Dutch Airlines IMPORTANT: E-mail sent through the Internet is not secure. Legg Mason therefore recommends that you do not send any confidential or sensitive information to us via electronic mail, including social security numbers, account numbers, or personal identification numbers. Delivery, and or timely delivery of Internet mail is not guaranteed. Legg Mason therefore recommends that you do not send time sensitive or action-oriented messages to us via electronic mail. This message is intended for the addressee only and may contain privileged or confidential information. Unless you are the intended recipient, you may not use, copy or disclose to anyone any information contained in this message. If you have received this message in error, please notify the author by replying to this message and then kindly delete the message. Thank you.
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
Eric, Pointing out the obvious here, but if you really can't afford to move to TSM v6 then its time for you to start planning your move to something else. Support for TSM 5 will be dropped sometime and I suspect the move from TSM to something else will take some planning. David Loon, EJ van - SPLXO eric-van.l...@klm.com 5/12/2011 8:56 AM Hi Steve! If it would be possible, I would have already done that, but migrating our servers from 5.5 to 6.2 would require multiple days of downtime. Simple not acceptable in our shop... Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Paul Fielding Sent: donderdag 12 mei 2011 14:33 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code You could also go to TSM 6.2, which changes to DB2 and changes the way recovery logs are dealt with, including allowing for much, much more log On Thu, May 12, 2011 at 5:53 AM, Steve Roder s...@buffalo.edu wrote: What's pinning your log? Do a show logpinned, and then look at what that client is doing. If it is a TDP, they are known for pinning the log and causing these kinds of issues. We see this issue also, and it is nearly always caused by an Oracle TDP or an Exchange TDP backup. Thanks, Steve Hi Paul! We are already running 5.5.5.2 and the log is still filling up, even after switching from rollforward to normal mode. Management currently is questioning whether TSM is the right product for the future. Although I'm a big fan of TSM for 15 years, I'm really in doubt too... Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Paul Fielding Sent: woensdag 11 mei 2011 20:05 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi folks, if this has already been commented on, my apologies, I hvaen't been following closely but just noticed this thread. We were experiencing log pinned issues after upgrading to 5.5.0.0 code at one of my client sites. What we were finding was that, occasionally, I'd get up in the morning and look at the server to see it completely bogged down with a huge number of backups still attempting to run, but nothing was moving - the log was at 84% (over it's trigger), and it had been firing off db backups for the last 4h to no avail, the log wasn't getting low enough. A key symptom was that in the actlog we were seeing messages to the effect of Recovery log is at 84%, transactions will be delayed by 3ms (or something like that). In opening a ticket, it was found there was an issue in the 5.5.0.0 code where, when the recovery log gets too full, it would start delaying transactions in order to prevent the log from filling too quickly. However, the side effect was that the pinning transaction would also get delayed, causing a bit of a never-ending loop. Transactions keep getting delayed, pinned transaction never gets to finish, and everything would just grind to a halt. I would have to halt the server and restart in order to get things back to normal. IBM recognized this as an issue and recommended going to any 5.5.5.0 level of code, where the problem was supposed to be fixed. I installed 5.5.5.2, and the problem has indeed gone away. It was supposed to be fixed at 5.5.5.0, though perhaps they didn't quite get it done at that code level as they hoped? I'd try installing 5.5.5.2 and see what happens regards, Paul On Wed, May 11, 2011 at 9:03 AM, Loon, EJ van - SPLXO eric-van.l...@klm.com wrote: Hi Robert! Thanks you very much for your reply! Several others on this list reported this behavior and (as far as I know) three other users opened a PMR too. I hope they have more luck, because I'm stuck. Level 2 keeps on saying that the log keeps on growing because of slow running client sessions. Indeed I see slow running client sessions, but they are slowed down by the fact that TSM is delaying all transactions because the log is used for more that 80% during a large part of the backup window! Now they refuse to help me, unless I buy a Passport Advantage contract!! Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Robert Clark Sent: woensdag 11 mei 2011 16:05 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code I believe we've been seeing this problem as well. One night in the busiest backup period, I issued a q actlog begint=now-00:30, and got no results back but an error. I started dsmadmc -console on that server, and could see that the console output was most of an hour behind. (And the console output was scrolling so fast that it could barely
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
A couple of questions, Eric - how big is your DB - have you tried a test upgrade to an alternate box to see how long it will take? Indeed, I agree that you're going to have to do something, whether it's take the outage to go to V6 or start to migrate to another product. However, if you are in a position to move to another product, then (worst case scenario), you're probably in a position to move to a clean V6 server without migrating. The one thing you really can't do is stay where you are forever, at least not with support Paul On Thu, May 12, 2011 at 7:38 AM, David E Ehresman deehr...@louisville.eduwrote: Eric, Pointing out the obvious here, but if you really can't afford to move to TSM v6 then its time for you to start planning your move to something else. Support for TSM 5 will be dropped sometime and I suspect the move from TSM to something else will take some planning. David Loon, EJ van - SPLXO eric-van.l...@klm.com 5/12/2011 8:56 AM Hi Steve! If it would be possible, I would have already done that, but migrating our servers from 5.5 to 6.2 would require multiple days of downtime. Simple not acceptable in our shop... Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Paul Fielding Sent: donderdag 12 mei 2011 14:33 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code You could also go to TSM 6.2, which changes to DB2 and changes the way recovery logs are dealt with, including allowing for much, much more log On Thu, May 12, 2011 at 5:53 AM, Steve Roder s...@buffalo.edu wrote: What's pinning your log? Do a show logpinned, and then look at what that client is doing. If it is a TDP, they are known for pinning the log and causing these kinds of issues. We see this issue also, and it is nearly always caused by an Oracle TDP or an Exchange TDP backup. Thanks, Steve Hi Paul! We are already running 5.5.5.2 and the log is still filling up, even after switching from rollforward to normal mode. Management currently is questioning whether TSM is the right product for the future. Although I'm a big fan of TSM for 15 years, I'm really in doubt too... Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Paul Fielding Sent: woensdag 11 mei 2011 20:05 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi folks, if this has already been commented on, my apologies, I hvaen't been following closely but just noticed this thread. We were experiencing log pinned issues after upgrading to 5.5.0.0 code at one of my client sites. What we were finding was that, occasionally, I'd get up in the morning and look at the server to see it completely bogged down with a huge number of backups still attempting to run, but nothing was moving - the log was at 84% (over it's trigger), and it had been firing off db backups for the last 4h to no avail, the log wasn't getting low enough. A key symptom was that in the actlog we were seeing messages to the effect of Recovery log is at 84%, transactions will be delayed by 3ms (or something like that). In opening a ticket, it was found there was an issue in the 5.5.0.0 code where, when the recovery log gets too full, it would start delaying transactions in order to prevent the log from filling too quickly. However, the side effect was that the pinning transaction would also get delayed, causing a bit of a never-ending loop. Transactions keep getting delayed, pinned transaction never gets to finish, and everything would just grind to a halt. I would have to halt the server and restart in order to get things back to normal. IBM recognized this as an issue and recommended going to any 5.5.5.0 level of code, where the problem was supposed to be fixed. I installed 5.5.5.2, and the problem has indeed gone away. It was supposed to be fixed at 5.5.5.0, though perhaps they didn't quite get it done at that code level as they hoped? I'd try installing 5.5.5.2 and see what happens regards, Paul On Wed, May 11, 2011 at 9:03 AM, Loon, EJ van - SPLXO eric-van.l...@klm.com wrote: Hi Robert! Thanks you very much for your reply! Several others on this list reported this behavior and (as far as I know) three other users opened a PMR too. I hope they have more luck, because I'm stuck. Level 2 keeps on saying that the log keeps on growing because of slow running client sessions. Indeed I see slow running client sessions, but they are slowed down by the fact that TSM is delaying all transactions because the log is used for more that 80% during a large
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
Hi Rick! You are running in normal mode. In this mode the recovery log only contains uncommited transactions. Don't you agree that in this case, the log should NEVER reach 90%? It should not even reach something like 40%! I don't want to have to implement extra monitoring to keep TSM from crashing. It should just work. Like it did when we were running 5.3... Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Richard Rhodes Sent: donderdag 12 mei 2011 15:04 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code I have a cron job that checks log utilization every 15m. If the log goes over 90% the scripts displays a bunch of stuff (q sess, q proc, q log, show logpin, etc), runs a show logpin cancel, displays the stuff again, and finally emails me. (We run in normal mode.) It's been very effective in preventing a log full condition. rick From: Bos, Karel karel@atosorigin.com To: ADSM-L@VM.MARIST.EDU Date: 05/12/2011 06:11 AM Subject:Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by:ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU Hi, Dunno if u already looked at these options: THROUGHPUTDATATHRESHOLD and THROUGHPUTTIMETHRESHOLD. After a couple of crashes due to log filling up, a couple of years back, I standard added them to all my clients (with low values to only kill the slowest/hung ones) and untill now never had any issues with the V5.5 and below log space under normal backup loads. Log filling only happend when some sys admin made some changes to the biggest file servers we had but even this was handled like it should be done by ITSM. Regards, Karel Van: ADSM: Dist Stor Manager [ADSM-L@VM.MARIST.EDU] namens Loon, EJ van - SPLXO [eric-van.l...@klm.com] Verzonden: donderdag 12 mei 2011 11:11 Aan: ADSM-L@VM.MARIST.EDU Onderwerp: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi Paul! We are already running 5.5.5.2 and the log is still filling up, even after switching from rollforward to normal mode. Management currently is questioning whether TSM is the right product for the future. Although I'm a big fan of TSM for 15 years, I'm really in doubt too... Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Paul Fielding Sent: woensdag 11 mei 2011 20:05 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi folks, if this has already been commented on, my apologies, I hvaen't been following closely but just noticed this thread. We were experiencing log pinned issues after upgrading to 5.5.0.0 code at one of my client sites. What we were finding was that, occasionally, I'd get up in the morning and look at the server to see it completely bogged down with a huge number of backups still attempting to run, but nothing was moving - the log was at 84% (over it's trigger), and it had been firing off db backups for the last 4h to no avail, the log wasn't getting low enough. A key symptom was that in the actlog we were seeing messages to the effect of Recovery log is at 84%, transactions will be delayed by 3ms (or something like that). In opening a ticket, it was found there was an issue in the 5.5.0.0 code where, when the recovery log gets too full, it would start delaying transactions in order to prevent the log from filling too quickly. However, the side effect was that the pinning transaction would also get delayed, causing a bit of a never-ending loop. Transactions keep getting delayed, pinned transaction never gets to finish, and everything would just grind to a halt. I would have to halt the server and restart in order to get things back to normal. IBM recognized this as an issue and recommended going to any 5.5.5.0 level of code, where the problem was supposed to be fixed. I installed 5.5.5.2, and the problem has indeed gone away. It was supposed to be fixed at 5.5.5.0, though perhaps they didn't quite get it done at that code level as they hoped? I'd try installing 5.5.5.2 and see what happens regards, Paul On Wed, May 11, 2011 at 9:03 AM, Loon, EJ van - SPLXO eric-van.l...@klm.com wrote: Hi Robert! Thanks you very much for your reply! Several others on this list reported this behavior and (as far as I know) three other users opened a PMR too. I hope they have more luck, because I'm stuck. Level 2 keeps on saying that the log keeps on growing because of slow running client sessions. Indeed I see slow running client sessions, but they are slowed down by the fact that TSM is delaying all transactions because the log is used for more that 80% during a large part of the backup window! Now they refuse to help me, unless I buy a Passport Advantage contract!! Kind regards
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
Hi Paul! I have 3 servers with 86, 100 and 129 gb databases. I haven't tried migrating, but I read a document somewhere which contained some figures about what performance one can expect from the migration process. At that time I roughly calculated 3 and a half days. Anyway, let's stay on the subject here: there is something broken in TSM (remember, I'm not the only one struggling with the recovery log size) and IBM should seriously look in to it and fix it. I never had any problems with the log when we were using 5.3! Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Paul Fielding Sent: donderdag 12 mei 2011 15:53 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code A couple of questions, Eric - how big is your DB - have you tried a test upgrade to an alternate box to see how long it will take? Indeed, I agree that you're going to have to do something, whether it's take the outage to go to V6 or start to migrate to another product. However, if you are in a position to move to another product, then (worst case scenario), you're probably in a position to move to a clean V6 server without migrating. The one thing you really can't do is stay where you are forever, at least not with support Paul On Thu, May 12, 2011 at 7:38 AM, David E Ehresman deehr...@louisville.eduwrote: Eric, Pointing out the obvious here, but if you really can't afford to move to TSM v6 then its time for you to start planning your move to something else. Support for TSM 5 will be dropped sometime and I suspect the move from TSM to something else will take some planning. David Loon, EJ van - SPLXO eric-van.l...@klm.com 5/12/2011 8:56 AM Hi Steve! If it would be possible, I would have already done that, but migrating our servers from 5.5 to 6.2 would require multiple days of downtime. Simple not acceptable in our shop... Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Paul Fielding Sent: donderdag 12 mei 2011 14:33 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code You could also go to TSM 6.2, which changes to DB2 and changes the way recovery logs are dealt with, including allowing for much, much more log On Thu, May 12, 2011 at 5:53 AM, Steve Roder s...@buffalo.edu wrote: What's pinning your log? Do a show logpinned, and then look at what that client is doing. If it is a TDP, they are known for pinning the log and causing these kinds of issues. We see this issue also, and it is nearly always caused by an Oracle TDP or an Exchange TDP backup. Thanks, Steve Hi Paul! We are already running 5.5.5.2 and the log is still filling up, even after switching from rollforward to normal mode. Management currently is questioning whether TSM is the right product for the future. Although I'm a big fan of TSM for 15 years, I'm really in doubt too... Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Paul Fielding Sent: woensdag 11 mei 2011 20:05 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi folks, if this has already been commented on, my apologies, I hvaen't been following closely but just noticed this thread. We were experiencing log pinned issues after upgrading to 5.5.0.0 code at one of my client sites. What we were finding was that, occasionally, I'd get up in the morning and look at the server to see it completely bogged down with a huge number of backups still attempting to run, but nothing was moving - the log was at 84% (over it's trigger), and it had been firing off db backups for the last 4h to no avail, the log wasn't getting low enough. A key symptom was that in the actlog we were seeing messages to the effect of Recovery log is at 84%, transactions will be delayed by 3ms (or something like that). In opening a ticket, it was found there was an issue in the 5.5.0.0 code where, when the recovery log gets too full, it would start delaying transactions in order to prevent the log from filling too quickly. However, the side effect was that the pinning transaction would also get delayed, causing a bit of a never-ending loop. Transactions keep getting delayed, pinned transaction never gets to finish, and everything would just grind to a halt. I would have to halt the server and restart in order to get things back to normal. IBM recognized this as an issue and recommended going to any 5.5.5.0 level of code, where the problem was supposed to be fixed. I installed 5.5.5.2, and the problem has
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
Hi David! We're already working on that. I hope to use TSM for that new environment, but the way my PMR is handled by IBM support makes me wonder if it's not wiser to start looking at other vendors... Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of David E Ehresman Sent: donderdag 12 mei 2011 15:38 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Eric, Pointing out the obvious here, but if you really can't afford to move to TSM v6 then its time for you to start planning your move to something else. Support for TSM 5 will be dropped sometime and I suspect the move from TSM to something else will take some planning. David Loon, EJ van - SPLXO eric-van.l...@klm.com 5/12/2011 8:56 AM Hi Steve! If it would be possible, I would have already done that, but migrating our servers from 5.5 to 6.2 would require multiple days of downtime. Simple not acceptable in our shop... Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Paul Fielding Sent: donderdag 12 mei 2011 14:33 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code You could also go to TSM 6.2, which changes to DB2 and changes the way recovery logs are dealt with, including allowing for much, much more log On Thu, May 12, 2011 at 5:53 AM, Steve Roder s...@buffalo.edu wrote: What's pinning your log? Do a show logpinned, and then look at what that client is doing. If it is a TDP, they are known for pinning the log and causing these kinds of issues. We see this issue also, and it is nearly always caused by an Oracle TDP or an Exchange TDP backup. Thanks, Steve Hi Paul! We are already running 5.5.5.2 and the log is still filling up, even after switching from rollforward to normal mode. Management currently is questioning whether TSM is the right product for the future. Although I'm a big fan of TSM for 15 years, I'm really in doubt too... Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Paul Fielding Sent: woensdag 11 mei 2011 20:05 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi folks, if this has already been commented on, my apologies, I hvaen't been following closely but just noticed this thread. We were experiencing log pinned issues after upgrading to 5.5.0.0 code at one of my client sites. What we were finding was that, occasionally, I'd get up in the morning and look at the server to see it completely bogged down with a huge number of backups still attempting to run, but nothing was moving - the log was at 84% (over it's trigger), and it had been firing off db backups for the last 4h to no avail, the log wasn't getting low enough. A key symptom was that in the actlog we were seeing messages to the effect of Recovery log is at 84%, transactions will be delayed by 3ms (or something like that). In opening a ticket, it was found there was an issue in the 5.5.0.0 code where, when the recovery log gets too full, it would start delaying transactions in order to prevent the log from filling too quickly. However, the side effect was that the pinning transaction would also get delayed, causing a bit of a never-ending loop. Transactions keep getting delayed, pinned transaction never gets to finish, and everything would just grind to a halt. I would have to halt the server and restart in order to get things back to normal. IBM recognized this as an issue and recommended going to any 5.5.5.0 level of code, where the problem was supposed to be fixed. I installed 5.5.5.2, and the problem has indeed gone away. It was supposed to be fixed at 5.5.5.0, though perhaps they didn't quite get it done at that code level as they hoped? I'd try installing 5.5.5.2 and see what happens regards, Paul On Wed, May 11, 2011 at 9:03 AM, Loon, EJ van - SPLXO eric-van.l...@klm.com wrote: Hi Robert! Thanks you very much for your reply! Several others on this list reported this behavior and (as far as I know) three other users opened a PMR too. I hope they have more luck, because I'm stuck. Level 2 keeps on saying that the log keeps on growing because of slow running client sessions. Indeed I see slow running client sessions, but they are slowed down by the fact that TSM is delaying all transactions because the log is used for more that 80% during a large part of the backup window! Now they refuse to help me, unless I buy a Passport Advantage contract!! Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
No . . . It's completely possible for the the log in normal mode to be pinned and hit 100%. My understanding is that the log contains ALL transactions. It's the checkpoint/rollback for info for the db. An open tran (uncommitted?) pins the log. We get them every once in a while when some server sends a big file very slowly - usually a remote site, but sometimes a local with something set wrong (my favorite is the half-duplex ethernet connection which runs at 50k/s). But it's not just the log being pinned by a long running tran that is a concern, it's also the load on the TSM server for all the other backups that are running and their transactions that determine how quickly a pinned log fills up. Here is the log consumption for the past day for six of our tsm servers: tsm1 3gb tsm2 2gb tsm3 8gb tsm4 10gb tsm5 4gb tsm6 6gb They all have 12gb of log space. Back a few years ago, tsm1 was consuming over 20gb per day and we had tons of logpin problems, one time resulting in the log filling completely. This was when I put in the monitoring with the auto logpin cancel.It was one of the many indications that we needed more instances. It's also why we have a daily report of slow and long running backups so we can identify these problem servers. Rick From: Loon, EJ van - SPLXO eric-van.l...@klm.com To: ADSM-L@VM.MARIST.EDU Date: 05/12/2011 10:54 AM Subject:Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by:ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU Hi Rick! You are running in normal mode. In this mode the recovery log only contains uncommited transactions. Don't you agree that in this case, the log should NEVER reach 90%? It should not even reach something like 40%! I don't want to have to implement extra monitoring to keep TSM from crashing. It should just work. Like it did when we were running 5.3... Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Richard Rhodes Sent: donderdag 12 mei 2011 15:04 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code I have a cron job that checks log utilization every 15m. If the log goes over 90% the scripts displays a bunch of stuff (q sess, q proc, q log, show logpin, etc), runs a show logpin cancel, displays the stuff again, and finally emails me. (We run in normal mode.) It's been very effective in preventing a log full condition. rick From: Bos, Karel karel@atosorigin.com To: ADSM-L@VM.MARIST.EDU Date: 05/12/2011 06:11 AM Subject:Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by:ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU Hi, Dunno if u already looked at these options: THROUGHPUTDATATHRESHOLD and THROUGHPUTTIMETHRESHOLD. After a couple of crashes due to log filling up, a couple of years back, I standard added them to all my clients (with low values to only kill the slowest/hung ones) and untill now never had any issues with the V5.5 and below log space under normal backup loads. Log filling only happend when some sys admin made some changes to the biggest file servers we had but even this was handled like it should be done by ITSM. Regards, Karel Van: ADSM: Dist Stor Manager [ADSM-L@VM.MARIST.EDU] namens Loon, EJ van - SPLXO [eric-van.l...@klm.com] Verzonden: donderdag 12 mei 2011 11:11 Aan: ADSM-L@VM.MARIST.EDU Onderwerp: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi Paul! We are already running 5.5.5.2 and the log is still filling up, even after switching from rollforward to normal mode. Management currently is questioning whether TSM is the right product for the future. Although I'm a big fan of TSM for 15 years, I'm really in doubt too... Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Paul Fielding Sent: woensdag 11 mei 2011 20:05 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi folks, if this has already been commented on, my apologies, I hvaen't been following closely but just noticed this thread. We were experiencing log pinned issues after upgrading to 5.5.0.0 code at one of my client sites. What we were finding was that, occasionally, I'd get up in the morning and look at the server to see it completely bogged down with a huge number of backups still attempting to run, but nothing was moving - the log was at 84% (over it's trigger), and it had been firing off db backups for the last 4h to no avail, the log wasn't getting low enough. A key symptom was that in the actlog we were seeing messages to the effect of Recovery log is at 84%, transactions will be delayed by 3ms (or something like that). In opening a ticket, it was found
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
Hi TSM-ers! Here is a small follow up on my PMR about the recovery log utilization. I'm at TSM level 2, still trying to convince them that there is something broken in the TSM server code. To convince them, I have changed the logmode to normal on one of my servers. I created a graph (through TSMManager) which shows the recovery log utilization during last night's client backup window and is doesn't differ much from the night before, with logmode rollforward. When running in normal mode, TSM should only use the recovery log for uncommitted transactions, so utilization should be very low. My log is 12 Gb and the backuptrigger value (75%) was still hit twice! This clearly shows that there is something wrong with TSM, let's hope I can convince Level 2 too, so my case gets forwarded to the lab. I'll keep you guys posted! Kind regards, Eric van Loon KLM Royal Dutch Airlines For information, services and offers, please visit our web site: http://www.klm.com. This e-mail and any attachment may contain confidential and privileged material intended for the addressee only. If you are not the addressee, you are notified that no part of the e-mail or any attachment may be disclosed, copied or distributed, and that any other action related to this e-mail or attachment is strictly prohibited, and may be unlawful. If you have received this e-mail by error, please notify the sender immediately by return e-mail, and delete this message. Koninklijke Luchtvaart Maatschappij NV (KLM), its subsidiaries and/or its employees shall not be liable for the incorrect or incomplete transmission of this e-mail or any attachments, nor responsible for any delay in receipt. Koninklijke Luchtvaart Maatschappij N.V. (also known as KLM Royal Dutch Airlines) is registered in Amstelveen, The Netherlands, with registered number 33014286
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
I believe we've been seeing this problem as well. One night in the busiest backup period, I issued a q actlog begint=now-00:30, and got no results back but an error. I started dsmadmc -console on that server, and could see that the console output was most of an hour behind. (And the console output was scrolling so fast that it could barely be read.) In that case, I think we determined that SQL LiteSpeed was set to some rediculously small transaction size, and this was causing way too many actlog entries. I think I also noted that the session number incremented by something like 100,000 in an hour. Asking the users of SQL LiteSpeed to make some changes was enough to rememdy this problem, although we continue to fight with the logs getting full. Thanks, [RC] From: Loon, EJ van - SPLXO eric-van.l...@klm.com To: ADSM-L@VM.MARIST.EDU Date: 05/11/2011 02:05 AM Subject:Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by:ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU Hi TSM-ers! Here is a small follow up on my PMR about the recovery log utilization. I'm at TSM level 2, still trying to convince them that there is something broken in the TSM server code. To convince them, I have changed the logmode to normal on one of my servers. I created a graph (through TSMManager) which shows the recovery log utilization during last night's client backup window and is doesn't differ much from the night before, with logmode rollforward. When running in normal mode, TSM should only use the recovery log for uncommitted transactions, so utilization should be very low. My log is 12 Gb and the backuptrigger value (75%) was still hit twice! This clearly shows that there is something wrong with TSM, let's hope I can convince Level 2 too, so my case gets forwarded to the lab. I'll keep you guys posted! Kind regards, Eric van Loon KLM Royal Dutch Airlines For information, services and offers, please visit our web site: http://www.klm.com. This e-mail and any attachment may contain confidential and privileged material intended for the addressee only. If you are not the addressee, you are notified that no part of the e-mail or any attachment may be disclosed, copied or distributed, and that any other action related to this e-mail or attachment is strictly prohibited, and may be unlawful. If you have received this e-mail by error, please notify the sender immediately by return e-mail, and delete this message. Koninklijke Luchtvaart Maatschappij NV (KLM), its subsidiaries and/or its employees shall not be liable for the incorrect or incomplete transmission of this e-mail or any attachments, nor responsible for any delay in receipt. Koninklijke Luchtvaart Maatschappij N.V. (also known as KLM Royal Dutch Airlines) is registered in Amstelveen, The Netherlands, with registered number 33014286 U.S. BANCORP made the following annotations - Electronic Privacy Notice. This e-mail, and any attachments, contains information that is, or may be, covered by electronic communications privacy laws, and is also confidential and proprietary in nature. If you are not the intended recipient, please be advised that you are legally prohibited from retaining, using, copying, distributing, or otherwise disclosing this information in any manner. Instead, please reply to the sender that you have received this communication in error, and then immediately delete it. Thank you in advance for your cooperation. -
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
Hi Robert! Thanks you very much for your reply! Several others on this list reported this behavior and (as far as I know) three other users opened a PMR too. I hope they have more luck, because I'm stuck. Level 2 keeps on saying that the log keeps on growing because of slow running client sessions. Indeed I see slow running client sessions, but they are slowed down by the fact that TSM is delaying all transactions because the log is used for more that 80% during a large part of the backup window! Now they refuse to help me, unless I buy a Passport Advantage contract!! Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Robert Clark Sent: woensdag 11 mei 2011 16:05 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code I believe we've been seeing this problem as well. One night in the busiest backup period, I issued a q actlog begint=now-00:30, and got no results back but an error. I started dsmadmc -console on that server, and could see that the console output was most of an hour behind. (And the console output was scrolling so fast that it could barely be read.) In that case, I think we determined that SQL LiteSpeed was set to some rediculously small transaction size, and this was causing way too many actlog entries. I think I also noted that the session number incremented by something like 100,000 in an hour. Asking the users of SQL LiteSpeed to make some changes was enough to rememdy this problem, although we continue to fight with the logs getting full. Thanks, [RC] From: Loon, EJ van - SPLXO eric-van.l...@klm.com To: ADSM-L@VM.MARIST.EDU Date: 05/11/2011 02:05 AM Subject:Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by:ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU Hi TSM-ers! Here is a small follow up on my PMR about the recovery log utilization. I'm at TSM level 2, still trying to convince them that there is something broken in the TSM server code. To convince them, I have changed the logmode to normal on one of my servers. I created a graph (through TSMManager) which shows the recovery log utilization during last night's client backup window and is doesn't differ much from the night before, with logmode rollforward. When running in normal mode, TSM should only use the recovery log for uncommitted transactions, so utilization should be very low. My log is 12 Gb and the backuptrigger value (75%) was still hit twice! This clearly shows that there is something wrong with TSM, let's hope I can convince Level 2 too, so my case gets forwarded to the lab. I'll keep you guys posted! Kind regards, Eric van Loon KLM Royal Dutch Airlines For information, services and offers, please visit our web site: http://www.klm.com. This e-mail and any attachment may contain confidential and privileged material intended for the addressee only. If you are not the addressee, you are notified that no part of the e-mail or any attachment may be disclosed, copied or distributed, and that any other action related to this e-mail or attachment is strictly prohibited, and may be unlawful. If you have received this e-mail by error, please notify the sender immediately by return e-mail, and delete this message. Koninklijke Luchtvaart Maatschappij NV (KLM), its subsidiaries and/or its employees shall not be liable for the incorrect or incomplete transmission of this e-mail or any attachments, nor responsible for any delay in receipt. Koninklijke Luchtvaart Maatschappij N.V. (also known as KLM Royal Dutch Airlines) is registered in Amstelveen, The Netherlands, with registered number 33014286 U.S. BANCORP made the following annotations - Electronic Privacy Notice. This e-mail, and any attachments, contains information that is, or may be, covered by electronic communications privacy laws, and is also confidential and proprietary in nature. If you are not the intended recipient, please be advised that you are legally prohibited from retaining, using, copying, distributing, or otherwise disclosing this information in any manner. Instead, please reply to the sender that you have received this communication in error, and then immediately delete it. Thank you in advance for your cooperation. - For information, services and offers, please visit our web site: http://www.klm.com. This e-mail and any attachment may contain confidential and privileged material intended for the addressee only. If you are not the addressee, you are notified that no part of the e-mail or any attachment may be disclosed, copied or distributed
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
Hi folks, if this has already been commented on, my apologies, I hvaen't been following closely but just noticed this thread. We were experiencing log pinned issues after upgrading to 5.5.0.0 code at one of my client sites. What we were finding was that, occasionally, I'd get up in the morning and look at the server to see it completely bogged down with a huge number of backups still attempting to run, but nothing was moving - the log was at 84% (over it's trigger), and it had been firing off db backups for the last 4h to no avail, the log wasn't getting low enough. A key symptom was that in the actlog we were seeing messages to the effect of Recovery log is at 84%, transactions will be delayed by 3ms (or something like that). In opening a ticket, it was found there was an issue in the 5.5.0.0 code where, when the recovery log gets too full, it would start delaying transactions in order to prevent the log from filling too quickly. However, the side effect was that the pinning transaction would also get delayed, causing a bit of a never-ending loop. Transactions keep getting delayed, pinned transaction never gets to finish, and everything would just grind to a halt. I would have to halt the server and restart in order to get things back to normal. IBM recognized this as an issue and recommended going to any 5.5.5.0 level of code, where the problem was supposed to be fixed. I installed 5.5.5.2, and the problem has indeed gone away. It was supposed to be fixed at 5.5.5.0, though perhaps they didn't quite get it done at that code level as they hoped? I'd try installing 5.5.5.2 and see what happens regards, Paul On Wed, May 11, 2011 at 9:03 AM, Loon, EJ van - SPLXO eric-van.l...@klm.com wrote: Hi Robert! Thanks you very much for your reply! Several others on this list reported this behavior and (as far as I know) three other users opened a PMR too. I hope they have more luck, because I'm stuck. Level 2 keeps on saying that the log keeps on growing because of slow running client sessions. Indeed I see slow running client sessions, but they are slowed down by the fact that TSM is delaying all transactions because the log is used for more that 80% during a large part of the backup window! Now they refuse to help me, unless I buy a Passport Advantage contract!! Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Robert Clark Sent: woensdag 11 mei 2011 16:05 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code I believe we've been seeing this problem as well. One night in the busiest backup period, I issued a q actlog begint=now-00:30, and got no results back but an error. I started dsmadmc -console on that server, and could see that the console output was most of an hour behind. (And the console output was scrolling so fast that it could barely be read.) In that case, I think we determined that SQL LiteSpeed was set to some rediculously small transaction size, and this was causing way too many actlog entries. I think I also noted that the session number incremented by something like 100,000 in an hour. Asking the users of SQL LiteSpeed to make some changes was enough to rememdy this problem, although we continue to fight with the logs getting full. Thanks, [RC] From: Loon, EJ van - SPLXO eric-van.l...@klm.com To: ADSM-L@VM.MARIST.EDU Date: 05/11/2011 02:05 AM Subject:Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by:ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU Hi TSM-ers! Here is a small follow up on my PMR about the recovery log utilization. I'm at TSM level 2, still trying to convince them that there is something broken in the TSM server code. To convince them, I have changed the logmode to normal on one of my servers. I created a graph (through TSMManager) which shows the recovery log utilization during last night's client backup window and is doesn't differ much from the night before, with logmode rollforward. When running in normal mode, TSM should only use the recovery log for uncommitted transactions, so utilization should be very low. My log is 12 Gb and the backuptrigger value (75%) was still hit twice! This clearly shows that there is something wrong with TSM, let's hope I can convince Level 2 too, so my case gets forwarded to the lab. I'll keep you guys posted! Kind regards, Eric van Loon KLM Royal Dutch Airlines For information, services and offers, please visit our web site: http://www.klm.com. This e-mail and any attachment may contain confidential and privileged material intended for the addressee only. If you are not the addressee, you are notified that no part of the e-mail or any attachment may be disclosed, copied or distributed
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
Hi TSM-ers! Just for your information: this weekend my log again was filling up to 95%. I monitored the growth of the log online and I witnessed that the rate the log was filling up was very high. I tried timing it and it grew with about 0.1% per 5 seconds! I tried to prevent it from filling up to 100% by setting the logmode to normal. I noticed that the log utilization immediately dropped to about 70%, but kept on growing. From the TSM Administrator Guide: Logmode normal: The recovery log keeps only uncommitted transactions, and its size is not affected by normal mode. When running in normal mode, the recovery log should be hardly utilized. The fact that it keeps on growing, even after switching from rollforward to normal mode, shows that for some reason the TSM server doesn't commit the transactions properly. I also added this to my PMR, let's hope I can convince IBM that there is really something broken here. I haven't seen him around on the list for a while, but in the early day TSM server code guys like Dave Cannon were monitoring this list. It's a pity they stopped doing this, fixing TSM issues were much easier in those days... Kind regards, Eric van Loon -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Oscar Kolsteren Sent: donderdag 21 april 2011 09:23 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi all, I've seen exactly the same after upgrading to 5.5.5.2. I tried to reschedule client and storage pool backups but still need to make at least 2 incremental backups a night. Raised PMR with IBM - 65823 999 866 https://www-946.ibm.com/support/servicerequest/problemDescriptionSelect .action?userType=0srNumber=65823sourceAppl=XSRretainCountryCode=866b ranch=999sourceNode=prNode5sourceTranId=558271303370048077draft=0 . Hope this helps... Best Regards, Oscar Kolsteren -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Zoltan Forray/AC/VCU Sent: 20 April 2011 17:38 To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code I went back in old emails and found mine from June 2010 PMR 93470,487,000 Zoltan Forray TSM Software Hardware Administrator Virginia Commonwealth University UCC/Office of Technology Services zfor...@vcu.edu mailto:zfor...@vcu.edu - 804-828-4807 Don't be a phishing victim - VCU and other reputable organizations will never use email to request that you reply with your password, social security number or confidential personal information. For more details visit http://infosecurity.vcu.edu/phishing.html http://infosecurity.vcu.edu/phishing.html From: Loon, EJ van - SPLXO eric-van.l...@klm.com To: ADSM-L@VM.MARIST.EDU Date: 04/20/2011 11:39 AM Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by: ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU Hi Nancy! Thanks for you PMR number, I will open one too tomorrow. That's what support told Zoltan too, it's bull!!! We never had any backup triggering when we were running 5.3, the problems started after upgrading to 5.5, on all 3 servers. One of them cannot have a higher load since we do not add additional clients on this server for more than two years. The library is nearly full on this server. Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Nancy L Leugemors Sent: woensdag 20 april 2011 16:20 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Eric, My PMR is 32989,180.I too was told that my TSM server is very busy and maybe it's time to split it off into another instance of TSM.My log pinned again yesterday on a Windows server this time where the other times it was a database backups for different servers. Please send out your PMRs to the group so we can reference them in our tickets. Thanks everyone who replied, I will let you know the end result if there is any :-) Thank You, Nancy Leugemors Enterprise Systems HealthNow, NY 716-887-7979 From: Loon, EJ van - SPLXO eric-van.l...@klm.com To: ADSM-L@VM.MARIST.EDU Date: 04/20/2011 04:50 AM Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by: ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU Hi TSM-ers! I too upgraded my servers to 5.5.5.2 and the log is still filling up to fast. During last nights backup window, three incrementals were triggered by the db backup trigger. My log is set to 12Gb with the trigger at 75%. I will open a PMR too for this and again, I urge everybody else too do this too. I'm 100% convinced this excessive log utilization is a bug introduced in the 5.5 code. I have never seen any db backup triggering when we were
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
We only run in normal mode, and I can assure you that in this mode it's possible to have log problems. When it happens, It's usually caused by a slow running backup of a large object. In other words, a single transaction that runs a long time. We have monitoring scripts running that issue a show login cancel if our log reaches 90%. Rick From: Loon, EJ van - SPLXO eric-van.l...@klm.com To: ADSM-L@VM.MARIST.EDU Date: 04/28/2011 05:02 AM Subject:Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by:ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU Hi TSM-ers! Just for your information: this weekend my log again was filling up to 95%. I monitored the growth of the log online and I witnessed that the rate the log was filling up was very high. I tried timing it and it grew with about 0.1% per 5 seconds! I tried to prevent it from filling up to 100% by setting the logmode to normal. I noticed that the log utilization immediately dropped to about 70%, but kept on growing. From the TSM Administrator Guide: Logmode normal: The recovery log keeps only uncommitted transactions, and its size is not affected by normal mode. When running in normal mode, the recovery log should be hardly utilized. The fact that it keeps on growing, even after switching from rollforward to normal mode, shows that for some reason the TSM server doesn't commit the transactions properly. I also added this to my PMR, let's hope I can convince IBM that there is really something broken here. I haven't seen him around on the list for a while, but in the early day TSM server code guys like Dave Cannon were monitoring this list. It's a pity they stopped doing this, fixing TSM issues were much easier in those days... Kind regards, Eric van Loon -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Oscar Kolsteren Sent: donderdag 21 april 2011 09:23 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi all, I've seen exactly the same after upgrading to 5.5.5.2. I tried to reschedule client and storage pool backups but still need to make at least 2 incremental backups a night. Raised PMR with IBM - 65823 999 866 https://www-946.ibm.com/support/servicerequest/problemDescriptionSelect .action?userType=0srNumber=65823sourceAppl=XSRretainCountryCode=866b ranch=999sourceNode=prNode5sourceTranId=558271303370048077draft=0 . Hope this helps... Best Regards, Oscar Kolsteren -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Zoltan Forray/AC/VCU Sent: 20 April 2011 17:38 To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code I went back in old emails and found mine from June 2010 PMR 93470,487,000 Zoltan Forray TSM Software Hardware Administrator Virginia Commonwealth University UCC/Office of Technology Services zfor...@vcu.edu mailto:zfor...@vcu.edu - 804-828-4807 Don't be a phishing victim - VCU and other reputable organizations will never use email to request that you reply with your password, social security number or confidential personal information. For more details visit http://infosecurity.vcu.edu/phishing.html http://infosecurity.vcu.edu/phishing.html From: Loon, EJ van - SPLXO eric-van.l...@klm.com To: ADSM-L@VM.MARIST.EDU Date: 04/20/2011 11:39 AM Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by: ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU Hi Nancy! Thanks for you PMR number, I will open one too tomorrow. That's what support told Zoltan too, it's bull!!! We never had any backup triggering when we were running 5.3, the problems started after upgrading to 5.5, on all 3 servers. One of them cannot have a higher load since we do not add additional clients on this server for more than two years. The library is nearly full on this server. Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Nancy L Leugemors Sent: woensdag 20 april 2011 16:20 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Eric, My PMR is 32989,180.I too was told that my TSM server is very busy and maybe it's time to split it off into another instance of TSM.My log pinned again yesterday on a Windows server this time where the other times it was a database backups for different servers. Please send out your PMRs to the group so we can reference them in our tickets. Thanks everyone who replied, I will let you know the end result if there is any :-) Thank You, Nancy Leugemors Enterprise Systems HealthNow, NY 716-887-7979 From: Loon, EJ van - SPLXO eric-van.l...@klm.com To: ADSM-L@VM.MARIST.EDU Date: 04/20/2011 04:50 AM Subject: Re: [ADSM-L] TSM
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
Hi Rick! You are right, logpinning clients can cause the log to fill too, but I saw the log grow in normal mode with no logpinning according to the show logpinned command. Also, if there is no logpinning, I would expect the log to drop to nearly 0% when switching from rollforward to normal mode. It didn't, it dropped from 97% to around 70%. So the log was filled for 70% with uncommited transactions while there were no logpinning clients. Something is really broken here... Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Richard Rhodes Sent: donderdag 28 april 2011 13:17 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code We only run in normal mode, and I can assure you that in this mode it's possible to have log problems. When it happens, It's usually caused by a slow running backup of a large object. In other words, a single transaction that runs a long time. We have monitoring scripts running that issue a show login cancel if our log reaches 90%. Rick From: Loon, EJ van - SPLXO eric-van.l...@klm.com To: ADSM-L@VM.MARIST.EDU Date: 04/28/2011 05:02 AM Subject:Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by:ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU Hi TSM-ers! Just for your information: this weekend my log again was filling up to 95%. I monitored the growth of the log online and I witnessed that the rate the log was filling up was very high. I tried timing it and it grew with about 0.1% per 5 seconds! I tried to prevent it from filling up to 100% by setting the logmode to normal. I noticed that the log utilization immediately dropped to about 70%, but kept on growing. From the TSM Administrator Guide: Logmode normal: The recovery log keeps only uncommitted transactions, and its size is not affected by normal mode. When running in normal mode, the recovery log should be hardly utilized. The fact that it keeps on growing, even after switching from rollforward to normal mode, shows that for some reason the TSM server doesn't commit the transactions properly. I also added this to my PMR, let's hope I can convince IBM that there is really something broken here. I haven't seen him around on the list for a while, but in the early day TSM server code guys like Dave Cannon were monitoring this list. It's a pity they stopped doing this, fixing TSM issues were much easier in those days... Kind regards, Eric van Loon -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Oscar Kolsteren Sent: donderdag 21 april 2011 09:23 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi all, I've seen exactly the same after upgrading to 5.5.5.2. I tried to reschedule client and storage pool backups but still need to make at least 2 incremental backups a night. Raised PMR with IBM - 65823 999 866 https://www-946.ibm.com/support/servicerequest/problemDescriptionSelect .action?userType=0srNumber=65823sourceAppl=XSRretainCountryCode=866b ranch=999sourceNode=prNode5sourceTranId=558271303370048077draft=0 . Hope this helps... Best Regards, Oscar Kolsteren -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Zoltan Forray/AC/VCU Sent: 20 April 2011 17:38 To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code I went back in old emails and found mine from June 2010 PMR 93470,487,000 Zoltan Forray TSM Software Hardware Administrator Virginia Commonwealth University UCC/Office of Technology Services zfor...@vcu.edu mailto:zfor...@vcu.edu - 804-828-4807 Don't be a phishing victim - VCU and other reputable organizations will never use email to request that you reply with your password, social security number or confidential personal information. For more details visit http://infosecurity.vcu.edu/phishing.html http://infosecurity.vcu.edu/phishing.html From: Loon, EJ van - SPLXO eric-van.l...@klm.com To: ADSM-L@VM.MARIST.EDU Date: 04/20/2011 11:39 AM Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by: ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU Hi Nancy! Thanks for you PMR number, I will open one too tomorrow. That's what support told Zoltan too, it's bull!!! We never had any backup triggering when we were running 5.3, the problems started after upgrading to 5.5, on all 3 servers. One of them cannot have a higher load since we do not add additional clients on this server for more than two years. The library is nearly full on this server. Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Nancy L Leugemors Sent: woensdag 20 april 2011 16:20
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
Hi TSM-ers! Thanks for sending me you PMR numbers. I just opened one too and I referred to your PMR's. Here is mine: 11000,211,788. Luckily I'm using TSMManager over here, so I have two years of history to prove that this problem is not a load or scalability issue. I have one TSM server which hasn't grown during this two year period, because the libraries are 95% full and no clients are added since. Again, I urge everybody else who's seeing multiple database backup triggering during the client backup window to open a PMR too, maybe together we can convince IBM that there's something broken here. Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Oscar Kolsteren Sent: donderdag 21 april 2011 09:23 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Hi all, I've seen exactly the same after upgrading to 5.5.5.2. I tried to reschedule client and storage pool backups but still need to make at least 2 incremental backups a night. Raised PMR with IBM - 65823 999 866 https://www-946.ibm.com/support/servicerequest/problemDescriptionSelect .action?userType=0srNumber=65823sourceAppl=XSRretainCountryCode=866b ranch=999sourceNode=prNode5sourceTranId=558271303370048077draft=0 . Hope this helps... Best Regards, Oscar Kolsteren -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Zoltan Forray/AC/VCU Sent: 20 April 2011 17:38 To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code I went back in old emails and found mine from June 2010 PMR 93470,487,000 Zoltan Forray TSM Software Hardware Administrator Virginia Commonwealth University UCC/Office of Technology Services zfor...@vcu.edu mailto:zfor...@vcu.edu - 804-828-4807 Don't be a phishing victim - VCU and other reputable organizations will never use email to request that you reply with your password, social security number or confidential personal information. For more details visit http://infosecurity.vcu.edu/phishing.html http://infosecurity.vcu.edu/phishing.html From: Loon, EJ van - SPLXO eric-van.l...@klm.com To: ADSM-L@VM.MARIST.EDU Date: 04/20/2011 11:39 AM Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by: ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU Hi Nancy! Thanks for you PMR number, I will open one too tomorrow. That's what support told Zoltan too, it's bull!!! We never had any backup triggering when we were running 5.3, the problems started after upgrading to 5.5, on all 3 servers. One of them cannot have a higher load since we do not add additional clients on this server for more than two years. The library is nearly full on this server. Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Nancy L Leugemors Sent: woensdag 20 april 2011 16:20 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Eric, My PMR is 32989,180.I too was told that my TSM server is very busy and maybe it's time to split it off into another instance of TSM.My log pinned again yesterday on a Windows server this time where the other times it was a database backups for different servers. Please send out your PMRs to the group so we can reference them in our tickets. Thanks everyone who replied, I will let you know the end result if there is any :-) Thank You, Nancy Leugemors Enterprise Systems HealthNow, NY 716-887-7979 From: Loon, EJ van - SPLXO eric-van.l...@klm.com To: ADSM-L@VM.MARIST.EDU Date: 04/20/2011 04:50 AM Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by: ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU Hi TSM-ers! I too upgraded my servers to 5.5.5.2 and the log is still filling up to fast. During last nights backup window, three incrementals were triggered by the db backup trigger. My log is set to 12Gb with the trigger at 75%. I will open a PMR too for this and again, I urge everybody else too do this too. I'm 100% convinced this excessive log utilization is a bug introduced in the 5.5 code. I have never seen any db backup triggering when we were using the 5.3 code. Nancy, could you please post your PMR number to the list, so I can refer to it in my PMR? Thanks!!! Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Nancy L Leugemors Sent: maandag 18 april 2011 16:34 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Thanks to everyone who replied with the not so wonderful news on the performance
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
Hi all, I've seen exactly the same after upgrading to 5.5.5.2. I tried to reschedule client and storage pool backups but still need to make at least 2 incremental backups a night. Raised PMR with IBM - 65823 999 866 https://www-946.ibm.com/support/servicerequest/problemDescriptionSelect .action?userType=0srNumber=65823sourceAppl=XSRretainCountryCode=866b ranch=999sourceNode=prNode5sourceTranId=558271303370048077draft=0 . Hope this helps... Best Regards, Oscar Kolsteren -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Zoltan Forray/AC/VCU Sent: 20 April 2011 17:38 To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code I went back in old emails and found mine from June 2010 PMR 93470,487,000 Zoltan Forray TSM Software Hardware Administrator Virginia Commonwealth University UCC/Office of Technology Services zfor...@vcu.edu mailto:zfor...@vcu.edu - 804-828-4807 Don't be a phishing victim - VCU and other reputable organizations will never use email to request that you reply with your password, social security number or confidential personal information. For more details visit http://infosecurity.vcu.edu/phishing.html http://infosecurity.vcu.edu/phishing.html From: Loon, EJ van - SPLXO eric-van.l...@klm.com To: ADSM-L@VM.MARIST.EDU Date: 04/20/2011 11:39 AM Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by: ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU Hi Nancy! Thanks for you PMR number, I will open one too tomorrow. That's what support told Zoltan too, it's bull!!! We never had any backup triggering when we were running 5.3, the problems started after upgrading to 5.5, on all 3 servers. One of them cannot have a higher load since we do not add additional clients on this server for more than two years. The library is nearly full on this server. Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Nancy L Leugemors Sent: woensdag 20 april 2011 16:20 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Eric, My PMR is 32989,180.I too was told that my TSM server is very busy and maybe it's time to split it off into another instance of TSM.My log pinned again yesterday on a Windows server this time where the other times it was a database backups for different servers. Please send out your PMRs to the group so we can reference them in our tickets. Thanks everyone who replied, I will let you know the end result if there is any :-) Thank You, Nancy Leugemors Enterprise Systems HealthNow, NY 716-887-7979 From: Loon, EJ van - SPLXO eric-van.l...@klm.com To: ADSM-L@VM.MARIST.EDU Date: 04/20/2011 04:50 AM Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by: ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU Hi TSM-ers! I too upgraded my servers to 5.5.5.2 and the log is still filling up to fast. During last nights backup window, three incrementals were triggered by the db backup trigger. My log is set to 12Gb with the trigger at 75%. I will open a PMR too for this and again, I urge everybody else too do this too. I'm 100% convinced this excessive log utilization is a bug introduced in the 5.5 code. I have never seen any db backup triggering when we were using the 5.3 code. Nancy, could you please post your PMR number to the list, so I can refer to it in my PMR? Thanks!!! Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Nancy L Leugemors Sent: maandag 18 april 2011 16:34 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Thanks to everyone who replied with the not so wonderful news on the performance/recovery log issues. I have an open case with IBM TSM Support now and working on it with support now on it. I will let you know if I hear anything different once they review my output I sent them over the weekend. Nancy Leugemors Enterprise Systems HealthNow, NY 716-887-7979 From: Wolfgang J Moeller moel...@gwdg.de To: ADSM-L@VM.MARIST.EDU Date: 04/18/2011 09:46 AM Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by: ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU On Apr 17, 2011, Nick Laflamme wrote: [...] And 5.5.5.2 was just released; this has, among other things, a fix for a bug that hangs TSM when you use automatic relabeling of scratch volumes (ie, VTL users, usually) and MOVE DRM. I've had 5.5.5.2 on about eight servers that had been running 5.5.2.1 or 5.5.3.0, with no observed ill effects from
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
Hi TSM-ers! I too upgraded my servers to 5.5.5.2 and the log is still filling up to fast. During last nights backup window, three incrementals were triggered by the db backup trigger. My log is set to 12Gb with the trigger at 75%. I will open a PMR too for this and again, I urge everybody else too do this too. I'm 100% convinced this excessive log utilization is a bug introduced in the 5.5 code. I have never seen any db backup triggering when we were using the 5.3 code. Nancy, could you please post your PMR number to the list, so I can refer to it in my PMR? Thanks!!! Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Nancy L Leugemors Sent: maandag 18 april 2011 16:34 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Thanks to everyone who replied with the not so wonderful news on the performance/recovery log issues. I have an open case with IBM TSM Support now and working on it with support now on it. I will let you know if I hear anything different once they review my output I sent them over the weekend. Nancy Leugemors Enterprise Systems HealthNow, NY 716-887-7979 From: Wolfgang J Moeller moel...@gwdg.de To: ADSM-L@VM.MARIST.EDU Date: 04/18/2011 09:46 AM Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by: ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU On Apr 17, 2011, Nick Laflamme wrote: [...] And 5.5.5.2 was just released; this has, among other things, a fix for a bug that hangs TSM when you use automatic relabeling of scratch volumes (ie, VTL users, usually) and MOVE DRM. I've had 5.5.5.2 on about eight servers that had been running 5.5.2.1 or 5.5.3.0, with no observed ill effects from the new code after more than a week. Same here - running 5.5.5.2 since beginning of March (just for LTO-5 support). Log max. util shows values slightly higher than 80% on 3 of 8 relevant servers, without any problems that we had noticed (with Logmode = Normal) - that's about the same as under previous versions (that's 5.5.3.0 and 5.5.2.1). So far (and that's since V3.7), the habit of installing server versions from the patches hierarchy when possible, didn't hurt us here ;-). Best regards, Wolfgang J. Moeller moel...@gwdg.de Tel. +49 551 201-1516 ... not representing ... GWDG, Goettingen, Germany CONFIDENTIALITY NOTICE: This email message and any attachments are for the sole use of the intended recipient(s) and may contain proprietary, confidential, trade secret or privileged information. Any unauthorized review, use, disclosure or distribution is prohibited and may be a violation of law. If you are not the intended recipient or a person responsible for delivering this message to an intended recipient, please contact the sender by reply email and destroy all copies of the original message. For information, services and offers, please visit our web site: http://www.klm.com. This e-mail and any attachment may contain confidential and privileged material intended for the addressee only. If you are not the addressee, you are notified that no part of the e-mail or any attachment may be disclosed, copied or distributed, and that any other action related to this e-mail or attachment is strictly prohibited, and may be unlawful. If you have received this e-mail by error, please notify the sender immediately by return e-mail, and delete this message. Koninklijke Luchtvaart Maatschappij NV (KLM), its subsidiaries and/or its employees shall not be liable for the incorrect or incomplete transmission of this e-mail or any attachments, nor responsible for any delay in receipt. Koninklijke Luchtvaart Maatschappij N.V. (also known as KLM Royal Dutch Airlines) is registered in Amstelveen, The Netherlands, with registered number 33014286
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
Eric, My PMR is 32989,180.I too was told that my TSM server is very busy and maybe it's time to split it off into another instance of TSM.My log pinned again yesterday on a Windows server this time where the other times it was a database backups for different servers. Please send out your PMRs to the group so we can reference them in our tickets. Thanks everyone who replied, I will let you know the end result if there is any :-) Thank You, Nancy Leugemors Enterprise Systems HealthNow, NY 716-887-7979 From: Loon, EJ van - SPLXO eric-van.l...@klm.com To: ADSM-L@VM.MARIST.EDU Date: 04/20/2011 04:50 AM Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by: ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU Hi TSM-ers! I too upgraded my servers to 5.5.5.2 and the log is still filling up to fast. During last nights backup window, three incrementals were triggered by the db backup trigger. My log is set to 12Gb with the trigger at 75%. I will open a PMR too for this and again, I urge everybody else too do this too. I'm 100% convinced this excessive log utilization is a bug introduced in the 5.5 code. I have never seen any db backup triggering when we were using the 5.3 code. Nancy, could you please post your PMR number to the list, so I can refer to it in my PMR? Thanks!!! Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Nancy L Leugemors Sent: maandag 18 april 2011 16:34 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Thanks to everyone who replied with the not so wonderful news on the performance/recovery log issues. I have an open case with IBM TSM Support now and working on it with support now on it. I will let you know if I hear anything different once they review my output I sent them over the weekend. Nancy Leugemors Enterprise Systems HealthNow, NY 716-887-7979 From: Wolfgang J Moeller moel...@gwdg.de To: ADSM-L@VM.MARIST.EDU Date: 04/18/2011 09:46 AM Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by: ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU On Apr 17, 2011, Nick Laflamme wrote: [...] And 5.5.5.2 was just released; this has, among other things, a fix for a bug that hangs TSM when you use automatic relabeling of scratch volumes (ie, VTL users, usually) and MOVE DRM. I've had 5.5.5.2 on about eight servers that had been running 5.5.2.1 or 5.5.3.0, with no observed ill effects from the new code after more than a week. Same here - running 5.5.5.2 since beginning of March (just for LTO-5 support). Log max. util shows values slightly higher than 80% on 3 of 8 relevant servers, without any problems that we had noticed (with Logmode = Normal) - that's about the same as under previous versions (that's 5.5.3.0 and 5.5.2.1). So far (and that's since V3.7), the habit of installing server versions from the patches hierarchy when possible, didn't hurt us here ;-). Best regards, Wolfgang J. Moeller moel...@gwdg.de Tel. +49 551 201-1516 ... not representing ... GWDG, Goettingen, Germany CONFIDENTIALITY NOTICE: This email message and any attachments are for the sole use of the intended recipient(s) and may contain proprietary, confidential, trade secret or privileged information. Any unauthorized review, use, disclosure or distribution is prohibited and may be a violation of law. If you are not the intended recipient or a person responsible for delivering this message to an intended recipient, please contact the sender by reply email and destroy all copies of the original message. For information, services and offers, please visit our web site: http://www.klm.com. This e-mail and any attachment may contain confidential and privileged material intended for the addressee only. If you are not the addressee, you are notified that no part of the e-mail or any attachment may be disclosed, copied or distributed, and that any other action related to this e-mail or attachment is strictly prohibited, and may be unlawful. If you have received this e-mail by error, please notify the sender immediately by return e-mail, and delete this message. Koninklijke Luchtvaart Maatschappij NV (KLM), its subsidiaries and/or its employees shall not be liable for the incorrect or incomplete transmission of this e-mail or any attachments, nor responsible for any delay in receipt. Koninklijke Luchtvaart Maatschappij N.V. (also known as KLM Royal Dutch Airlines) is registered in Amstelveen, The Netherlands, with registered number 33014286
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
Hi Nancy! Thanks for you PMR number, I will open one too tomorrow. That's what support told Zoltan too, it's bull!!! We never had any backup triggering when we were running 5.3, the problems started after upgrading to 5.5, on all 3 servers. One of them cannot have a higher load since we do not add additional clients on this server for more than two years. The library is nearly full on this server. Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Nancy L Leugemors Sent: woensdag 20 april 2011 16:20 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Eric, My PMR is 32989,180.I too was told that my TSM server is very busy and maybe it's time to split it off into another instance of TSM.My log pinned again yesterday on a Windows server this time where the other times it was a database backups for different servers. Please send out your PMRs to the group so we can reference them in our tickets. Thanks everyone who replied, I will let you know the end result if there is any :-) Thank You, Nancy Leugemors Enterprise Systems HealthNow, NY 716-887-7979 From: Loon, EJ van - SPLXO eric-van.l...@klm.com To: ADSM-L@VM.MARIST.EDU Date: 04/20/2011 04:50 AM Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by: ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU Hi TSM-ers! I too upgraded my servers to 5.5.5.2 and the log is still filling up to fast. During last nights backup window, three incrementals were triggered by the db backup trigger. My log is set to 12Gb with the trigger at 75%. I will open a PMR too for this and again, I urge everybody else too do this too. I'm 100% convinced this excessive log utilization is a bug introduced in the 5.5 code. I have never seen any db backup triggering when we were using the 5.3 code. Nancy, could you please post your PMR number to the list, so I can refer to it in my PMR? Thanks!!! Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Nancy L Leugemors Sent: maandag 18 april 2011 16:34 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Thanks to everyone who replied with the not so wonderful news on the performance/recovery log issues. I have an open case with IBM TSM Support now and working on it with support now on it. I will let you know if I hear anything different once they review my output I sent them over the weekend. Nancy Leugemors Enterprise Systems HealthNow, NY 716-887-7979 From: Wolfgang J Moeller moel...@gwdg.de To: ADSM-L@VM.MARIST.EDU Date: 04/18/2011 09:46 AM Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by: ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU On Apr 17, 2011, Nick Laflamme wrote: [...] And 5.5.5.2 was just released; this has, among other things, a fix for a bug that hangs TSM when you use automatic relabeling of scratch volumes (ie, VTL users, usually) and MOVE DRM. I've had 5.5.5.2 on about eight servers that had been running 5.5.2.1 or 5.5.3.0, with no observed ill effects from the new code after more than a week. Same here - running 5.5.5.2 since beginning of March (just for LTO-5 support). Log max. util shows values slightly higher than 80% on 3 of 8 relevant servers, without any problems that we had noticed (with Logmode = Normal) - that's about the same as under previous versions (that's 5.5.3.0 and 5.5.2.1). So far (and that's since V3.7), the habit of installing server versions from the patches hierarchy when possible, didn't hurt us here ;-). Best regards, Wolfgang J. Moeller moel...@gwdg.de Tel. +49 551 201-1516 ... not representing ... GWDG, Goettingen, Germany CONFIDENTIALITY NOTICE: This email message and any attachments are for the sole use of the intended recipient(s) and may contain proprietary, confidential, trade secret or privileged information. Any unauthorized review, use, disclosure or distribution is prohibited and may be a violation of law. If you are not the intended recipient or a person responsible for delivering this message to an intended recipient, please contact the sender by reply email and destroy all copies of the original message. For information, services and offers, please visit our web site: http://www.klm.com. This e-mail and any attachment may contain confidential and privileged material intended for the addressee only. If you are not the addressee, you are notified that no part of the e-mail or any attachment may be disclosed, copied or distributed, and that any other action related to this e-mail or attachment is strictly prohibited, and may be unlawful. If you have received this e-mail by error, please notify the sender
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
I went back in old emails and found mine from June 2010 PMR 93470,487,000 Zoltan Forray TSM Software Hardware Administrator Virginia Commonwealth University UCC/Office of Technology Services zfor...@vcu.edu - 804-828-4807 Don't be a phishing victim - VCU and other reputable organizations will never use email to request that you reply with your password, social security number or confidential personal information. For more details visit http://infosecurity.vcu.edu/phishing.html From: Loon, EJ van - SPLXO eric-van.l...@klm.com To: ADSM-L@VM.MARIST.EDU Date: 04/20/2011 11:39 AM Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by: ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU Hi Nancy! Thanks for you PMR number, I will open one too tomorrow. That's what support told Zoltan too, it's bull!!! We never had any backup triggering when we were running 5.3, the problems started after upgrading to 5.5, on all 3 servers. One of them cannot have a higher load since we do not add additional clients on this server for more than two years. The library is nearly full on this server. Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Nancy L Leugemors Sent: woensdag 20 april 2011 16:20 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Eric, My PMR is 32989,180.I too was told that my TSM server is very busy and maybe it's time to split it off into another instance of TSM.My log pinned again yesterday on a Windows server this time where the other times it was a database backups for different servers. Please send out your PMRs to the group so we can reference them in our tickets. Thanks everyone who replied, I will let you know the end result if there is any :-) Thank You, Nancy Leugemors Enterprise Systems HealthNow, NY 716-887-7979 From: Loon, EJ van - SPLXO eric-van.l...@klm.com To: ADSM-L@VM.MARIST.EDU Date: 04/20/2011 04:50 AM Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by: ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU Hi TSM-ers! I too upgraded my servers to 5.5.5.2 and the log is still filling up to fast. During last nights backup window, three incrementals were triggered by the db backup trigger. My log is set to 12Gb with the trigger at 75%. I will open a PMR too for this and again, I urge everybody else too do this too. I'm 100% convinced this excessive log utilization is a bug introduced in the 5.5 code. I have never seen any db backup triggering when we were using the 5.3 code. Nancy, could you please post your PMR number to the list, so I can refer to it in my PMR? Thanks!!! Kind regards, Eric van Loon KLM Royal Dutch Airlines -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Nancy L Leugemors Sent: maandag 18 april 2011 16:34 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Thanks to everyone who replied with the not so wonderful news on the performance/recovery log issues. I have an open case with IBM TSM Support now and working on it with support now on it. I will let you know if I hear anything different once they review my output I sent them over the weekend. Nancy Leugemors Enterprise Systems HealthNow, NY 716-887-7979 From: Wolfgang J Moeller moel...@gwdg.de To: ADSM-L@VM.MARIST.EDU Date: 04/18/2011 09:46 AM Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by: ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU On Apr 17, 2011, Nick Laflamme wrote: [...] And 5.5.5.2 was just released; this has, among other things, a fix for a bug that hangs TSM when you use automatic relabeling of scratch volumes (ie, VTL users, usually) and MOVE DRM. I've had 5.5.5.2 on about eight servers that had been running 5.5.2.1 or 5.5.3.0, with no observed ill effects from the new code after more than a week. Same here - running 5.5.5.2 since beginning of March (just for LTO-5 support). Log max. util shows values slightly higher than 80% on 3 of 8 relevant servers, without any problems that we had noticed (with Logmode = Normal) - that's about the same as under previous versions (that's 5.5.3.0 and 5.5.2.1). So far (and that's since V3.7), the habit of installing server versions from the patches hierarchy when possible, didn't hurt us here ;-). Best regards, Wolfgang J. Moeller moel...@gwdg.de Tel. +49 551 201-1516 ... not representing ... GWDG, Goettingen, Germany CONFIDENTIALITY NOTICE: This email message and any attachments are for the sole use of the intended recipient(s) and may contain proprietary, confidential, trade secret or privileged information. Any unauthorized review, use, disclosure or distribution is prohibited and may be a violation of law. If you are not the intended recipient or a person
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
Hello, I don't know the behavior on 5.5.5 (we went straight to 5.5.5.2 because of the SQL SELECT bug), but on 5.5.4 we had a lot of issues with logs being pinned due to IC65781. Problems have disappeared since the upgrade. Paul -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Bob Booth Sent: zondag 17 april 2011 16:17 To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code On Sat, Apr 16, 2011 at 11:41:13PM -0400, Nancy L Leugemors wrote: Hello, We just upgraded our TSM Server this from 5.5.4.0 to 5.5.5.0 to fix APAR IC66116. Since the server upgrade we have experienced several recovery log pinning incidents from a few different database backup clients. I haven't found any hits on new bugs related to our issue and I just opened up a case with support but was wondering if anyone had a similar issue with this level of server and client code or know of any APARS this might fit? Our recovery log has always been set to 13GB so I can't expand it anymore. Running a database backup doesn't free any space while the client database backup is running either. We run 1 full TSM database backup and multiple incrementals throughout the day. The only difference is the upgrade to the latest code. I'm not seeing any other errors, just showing different database clients pinning the log after issuing show log pinned command. Sometimes the client backup finishes before hitting 80% and sometimes TSM server cancels the longest running backup that is pinning the log. We are still at 5.5.4, and have seen more instances of log pins and database lock conflicts, however, look to see if you have any of these factors: Increased the size of your database, possibly to sub-optimal disks/controllers, or RAID devices. Longer running expirations, and or additions of systems that may have an increased number of files (say in the millions). Change in client levels on some nodes, due to compatibility problems (or some other issue). Mac's and TDP's come to mind. -- Our database is in an almost constant state of backup, as we use rollforward recovery. I would be most interested in anything that IBM support says, so pass on the good word if you hear anything. We are not quite ready for V6 yet, since we have to stand up new infrastructure, and get prepared for that whole other set of problems. The suggestion that you back your log off to 12GB is a good one, since you will very screwed if you fill up the log and fall over. My questions for the list are this, Would it help to get out of rollforward recovery mode and just to periodic database backups at some standard hour? I know the reason for rollforward, but I'm willing to live with the losses if it fixes this problem. Is there any way to stop the server from killing the oldest transaction? It never seems to be the one that is pinning the log, and all it does is force the long running jobs to start over, usually making the issue worse. We do a lot of image backups which take several hours, and it would be nice to just allow them to finish and get it over with. Is there a fix for the error message about the log transaction delay? I saw an APAR that showed the 3ms text is bogus, and is actually 1s. This should have been fixed before my current level. TSM: 5.5.4.0 AIX 5.3 - 11 TSM clients 5.5.X - 6.X DB size 243GB Log size 12GB Good luck. example of error: 29857) 04/16/11 04:03:26 ANR0524W Transaction failed for session 24418 for node DEVNODE_API (SQL-BACKTRACK) - data transfer interrupted. (SESSION: 24418) 04/16/11 04:03:26 ANR2997W The server log is 81 percent full. The server will delay transactions by 3 milliseconds. (SESSION: 29846) TSM Background: TSM Server: 5.5.5.0 TSM OS: AIX 5300 -12 TSM Clients: 5.5.2.0 TSM Client OS: AIX 5.3 (UDB-DB2 SQL-Backtrack Sybase seen so far)
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
Been there - read the book - saw the movieetc. We went through the same problem plus other issues with the log stair-stepping (more transactions that it could handle - things slowing down until it could catch up - flooded with transactions again - rinse-lather-repeat) generating false log-full conditions all night long. Spent numerous hours/days working with IBM who swore that there weren't any changes that would effect this process and that my server was simply overloaded. I argued that I hadn't added any new nodes or processes to the server having the problem. They said we simply hit the saturation wall and the only answer was to redistribute/reduce the workload. I too setup cron jobs to monitor the transaction log % full values and issues show logpinned commands and send me emails (wore out the batteries in my BB). Yes there were some Oracle backups causing some of the problems (eventhough they hadn't changed in years) and I did get the Oracle folks to split the backup transactions into chunks (this is in the book) but the problems still persisted until I forced folks off this server to another TSM server. We also worked hard at redistributing the scheduled backups to smooth out the peaks. Eventually the problems stopped. Yes, what IBM told be to do fixed the problem but considering the workload mix had not changed, I still argued that since the only change was the TSM server level, there must be a problem in the server update. I am somewhat heartened to see other folks experiencing the same issues I went through and confirming that I was not going crazy. Zoltan Forray TSM Software Hardware Administrator Virginia Commonwealth University UCC/Office of Technology Services zfor...@vcu.edu - 804-828-4807 Don't be a phishing victim - VCU and other reputable organizations will never use email to request that you reply with your password, social security number or confidential personal information. For more details visit http://infosecurity.vcu.edu/phishing.html From: Nancy L Leugemors leugemors.na...@healthnow.org To: ADSM-L@VM.MARIST.EDU Date: 04/16/2011 11:42 PM Subject: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by: ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU Hello, We just upgraded our TSM Server this from 5.5.4.0 to 5.5.5.0 to fix APAR IC66116. Since the server upgrade we have experienced several recovery log pinning incidents from a few different database backup clients. I haven't found any hits on new bugs related to our issue and I just opened up a case with support but was wondering if anyone had a similar issue with this level of server and client code or know of any APARS this might fit? Our recovery log has always been set to 13GB so I can't expand it anymore. Running a database backup doesn't free any space while the client database backup is running either. We run 1 full TSM database backup and multiple incrementals throughout the day. The only difference is the upgrade to the latest code. I'm not seeing any other errors, just showing different database clients pinning the log after issuing show log pinned command. Sometimes the client backup finishes before hitting 80% and sometimes TSM server cancels the longest running backup that is pinning the log. example of error: 29857) 04/16/11 04:03:26 ANR0524W Transaction failed for session 24418 for node DEVNODE_API (SQL-BACKTRACK) - data transfer interrupted. (SESSION: 24418) 04/16/11 04:03:26 ANR2997W The server log is 81 percent full. The server will delay transactions by 3 milliseconds. (SESSION: 29846) TSM Background: TSM Server: 5.5.5.0 TSM OS: AIX 5300 -12 TSM Clients: 5.5.2.0 TSM Client OS: AIX 5.3 (UDB-DB2 SQL-Backtrack Sybase seen so far) Thank You, Nancy Leugemors Enterprise Systems HealthNow, NY 716-887-7979 CONFIDENTIALITY NOTICE: This email message and any attachments are for the sole use of the intended recipient(s) and may contain proprietary, confidential, trade secret or privileged information. Any unauthorized review, use, disclosure or distribution is prohibited and may be a violation of law. If you are not the intended recipient or a person responsible for delivering this message to an intended recipient, please contact the sender by reply email and destroy all copies of the original message.
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
On Apr 17, 2011, Nick Laflamme wrote: [...] And 5.5.5.2 was just released; this has, among other things, a fix for a bug that hangs TSM when you use automatic relabeling of scratch volumes (ie, VTL users, usually) and MOVE DRM. I've had 5.5.5.2 on about eight servers that had been running 5.5.2.1 or 5.5.3.0, with no observed ill effects from the new code after more than a week. Same here - running 5.5.5.2 since beginning of March (just for LTO-5 support). Log max. util shows values slightly higher than 80% on 3 of 8 relevant servers, without any problems that we had noticed (with Logmode = Normal) - that's about the same as under previous versions (that's 5.5.3.0 and 5.5.2.1). So far (and that's since V3.7), the habit of installing server versions from the patches hierarchy when possible, didn't hurt us here ;-). Best regards, Wolfgang J. Moeller moel...@gwdg.de Tel. +49 551 201-1516 ... not representing ... GWDG, Goettingen, Germany
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
Thanks to everyone who replied with the not so wonderful news on the performance/recovery log issues. I have an open case with IBM TSM Support now and working on it with support now on it. I will let you know if I hear anything different once they review my output I sent them over the weekend. Nancy Leugemors Enterprise Systems HealthNow, NY 716-887-7979 From: Wolfgang J Moeller moel...@gwdg.de To: ADSM-L@VM.MARIST.EDU Date: 04/18/2011 09:46 AM Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by: ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU On Apr 17, 2011, Nick Laflamme wrote: [...] And 5.5.5.2 was just released; this has, among other things, a fix for a bug that hangs TSM when you use automatic relabeling of scratch volumes (ie, VTL users, usually) and MOVE DRM. I've had 5.5.5.2 on about eight servers that had been running 5.5.2.1 or 5.5.3.0, with no observed ill effects from the new code after more than a week. Same here - running 5.5.5.2 since beginning of March (just for LTO-5 support). Log max. util shows values slightly higher than 80% on 3 of 8 relevant servers, without any problems that we had noticed (with Logmode = Normal) - that's about the same as under previous versions (that's 5.5.3.0 and 5.5.2.1). So far (and that's since V3.7), the habit of installing server versions from the patches hierarchy when possible, didn't hurt us here ;-). Best regards, Wolfgang J. Moeller moel...@gwdg.de Tel. +49 551 201-1516 ... not representing ... GWDG, Goettingen, Germany CONFIDENTIALITY NOTICE: This email message and any attachments are for the sole use of the intended recipient(s) and may contain proprietary, confidential, trade secret or privileged information. Any unauthorized review, use, disclosure or distribution is prohibited and may be a violation of law. If you are not the intended recipient or a person responsible for delivering this message to an intended recipient, please contact the sender by reply email and destroy all copies of the original message.
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
Oh my god! I really thought I was the only one fighting the logpinning issue! My database is filled up to 80% or more at least 20 times a day and all the triggered incrementals have made me running out of scratches multiple times. This very weekend our standby was called again because the recovery log was full on one of our servers. A del volh todate=today-1 type=dbb gave me back 80 tapes, while we only keep 3 days of db backup! About half a year ago I spoke with Zoltan on this very same issue, he already had a case open with IBM and they kept on telling him this was a load related issue. This was keeping me from opening a case too, but after reading this thread, the first thing I'm going to do is upgrade the servers from 5.5.4.0 to 5.5.5.2. If the logpinning is still there (and I think it will be) I will open a case too. I urge everybody else to do the same, because there really is something broken here. Please post your case numer to the list, so we can all refer to each others case. Paul mentioned APAR IC65781, but this APAR mentions an issue when the recovery log hits the 80% full condition. Before we upgraded our 5.3 servers to 5.5.4.0, we never even hit the 80%, not even once a day! That's why I think 5.5.5 will probably keep me from filling up completely, but it will not solve the excessive log usage and incremental backup triggering. Kind regards, Eric van Loon -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Nancy L Leugemors Sent: 18 April 2011 16:34 To: ADSM-L@VM.MARIST.EDU Subject: Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code Thanks to everyone who replied with the not so wonderful news on the performance/recovery log issues. I have an open case with IBM TSM Support now and working on it with support now on it. I will let you know if I hear anything different once they review my output I sent them over the weekend. Nancy Leugemors Enterprise Systems HealthNow, NY 716-887-7979 From: Wolfgang J Moeller moel...@gwdg.de To: ADSM-L@VM.MARIST.EDU Date: 04/18/2011 09:46 AM Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by: ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU On Apr 17, 2011, Nick Laflamme wrote: [...] And 5.5.5.2 was just released; this has, among other things, a fix for a bug that hangs TSM when you use automatic relabeling of scratch volumes (ie, VTL users, usually) and MOVE DRM. I've had 5.5.5.2 on about eight servers that had been running 5.5.2.1 or 5.5.3.0, with no observed ill effects from the new code after more than a week. Same here - running 5.5.5.2 since beginning of March (just for LTO-5 support). Log max. util shows values slightly higher than 80% on 3 of 8 relevant servers, without any problems that we had noticed (with Logmode = Normal) - that's about the same as under previous versions (that's 5.5.3.0 and 5.5.2.1). So far (and that's since V3.7), the habit of installing server versions from the patches hierarchy when possible, didn't hurt us here ;-). Best regards, Wolfgang J. Moeller moel...@gwdg.de Tel. +49 551 201-1516 ... not representing ... GWDG, Goettingen, Germany CONFIDENTIALITY NOTICE: This email message and any attachments are for the sole use of the intended recipient(s) and may contain proprietary, confidential, trade secret or privileged information. Any unauthorized review, use, disclosure or distribution is prohibited and may be a violation of law. If you are not the intended recipient or a person responsible for delivering this message to an intended recipient, please contact the sender by reply email and destroy all copies of the original message. For information, services and offers, please visit our web site: http://www.klm.com. This e-mail and any attachment may contain confidential and privileged material intended for the addressee only. If you are not the addressee, you are notified that no part of the e-mail or any attachment may be disclosed, copied or distributed, and that any other action related to this e-mail or attachment is strictly prohibited, and may be unlawful. If you have received this e-mail by error, please notify the sender immediately by return e-mail, and delete this message. Koninklijke Luchtvaart Maatschappij NV (KLM), its subsidiaries and/or its employees shall not be liable for the incorrect or incomplete transmission of this e-mail or any attachments, nor responsible for any delay in receipt. Koninklijke Luchtvaart Maatschappij N.V. (also known as KLM Royal Dutch Airlines) is registered in Amstelveen, The Netherlands, with registered number 33014286
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
Sorry Paul, Just seeing your reply in the thread.. We had no issues with recovery log pinning at 5.5.4.0 and now are experiencing them at 5.5.5.0,but will put in to upgrade the TSM Server to go to .5.5.5.2 for the IC58852 next week. I want to let this code run this week and I need to finish our DD Clean Process to regain Data Domain Space back. Did fix for us in the 5.5.5.0 Code: Going from 5.5.4.0 to 5.5.5.0 did fix the deadlock issues for us when you ran a delete volhist=dbb and had the relabelscratch=yes turned on. Tivoli Storage Manager server may encounter a deadlock situation when delete volhistory and label libvol activity are running at the same time. Show output at the time of this problem reveals: From show resqueue - waiters for type=8 From show locks - waiting for lock type=8 http://www-01.ibm.com/support/docview.wss?uid=swg1IC67947 Nancy Leugemors Enterprise Systems HealthNow, NY 716-887-7979 From: Paul van Dongen paul.vandon...@vancis.nl To: ADSM-L@VM.MARIST.EDU Date: 04/18/2011 03:33 AM Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code Sent by: ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU Hello, I don't know the behavior on 5.5.5 (we went straight to 5.5.5.2 because of the SQL SELECT bug), but on 5.5.4 we had a lot of issues with logs being pinned due to IC65781. Problems have disappeared since the upgrade. Paul -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Bob Booth Sent: zondag 17 april 2011 16:17 To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code On Sat, Apr 16, 2011 at 11:41:13PM -0400, Nancy L Leugemors wrote: Hello, We just upgraded our TSM Server this from 5.5.4.0 to 5.5.5.0 to fix APAR IC66116. Since the server upgrade we have experienced several recovery log pinning incidents from a few different database backup clients. I haven't found any hits on new bugs related to our issue and I just opened up a case with support but was wondering if anyone had a similar issue with this level of server and client code or know of any APARS this might fit? Our recovery log has always been set to 13GB so I can't expand it anymore. Running a database backup doesn't free any space while the client database backup is running either. We run 1 full TSM database backup and multiple incrementals throughout the day. The only difference is the upgrade to the latest code. I'm not seeing any other errors, just showing different database clients pinning the log after issuing show log pinned command. Sometimes the client backup finishes before hitting 80% and sometimes TSM server cancels the longest running backup that is pinning the log. We are still at 5.5.4, and have seen more instances of log pins and database lock conflicts, however, look to see if you have any of these factors: Increased the size of your database, possibly to sub-optimal disks/controllers, or RAID devices. Longer running expirations, and or additions of systems that may have an increased number of files (say in the millions). Change in client levels on some nodes, due to compatibility problems (or some other issue). Mac's and TDP's come to mind. -- Our database is in an almost constant state of backup, as we use rollforward recovery. I would be most interested in anything that IBM support says, so pass on the good word if you hear anything. We are not quite ready for V6 yet, since we have to stand up new infrastructure, and get prepared for that whole other set of problems. The suggestion that you back your log off to 12GB is a good one, since you will very screwed if you fill up the log and fall over. My questions for the list are this, Would it help to get out of rollforward recovery mode and just to periodic database backups at some standard hour? I know the reason for rollforward, but I'm willing to live with the losses if it fixes this problem. Is there any way to stop the server from killing the oldest transaction? It never seems to be the one that is pinning the log, and all it does is force the long running jobs to start over, usually making the issue worse. We do a lot of image backups which take several hours, and it would be nice to just allow them to finish and get it over with. Is there a fix for the error message about the log transaction delay? I saw an APAR that showed the 3ms text is bogus, and is actually 1s. This should have been fixed before my current level. TSM: 5.5.4.0 AIX 5.3 - 11 TSM clients 5.5.X - 6.X DB size 243GB Log size 12GB Good luck. example of error: 29857) 04/16/11 04:03:26 ANR0524W Transaction failed for session 24418 for node DEVNODE_API (SQL-BACKTRACK) - data transfer interrupted. (SESSION: 24418) 04/16/11 04:03:26 ANR2997W The server log is 81 percent full
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
Nancy Not a fix for your problem, but I'd strongly urge you to reduce your log from the 13GB max to maybe 12GB - reason being is that if you do hit the situation where the log gets to 100% and the instance stops, the only way to get it back is to do an emegency log growth. If your already at the maximum, you will be stuck. Steven On Apr 17, 2011 4:41am, Nancy L Leugemors leugemors.na...@healthnow.org wrote: fit? Our recovery log has always been set to 13GB so I can't expand it anymore. Running a database backup doesn't free any space while the
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
On Sat, Apr 16, 2011 at 11:41:13PM -0400, Nancy L Leugemors wrote: Hello, We just upgraded our TSM Server this from 5.5.4.0 to 5.5.5.0 to fix APAR IC66116. Since the server upgrade we have experienced several recovery log pinning incidents from a few different database backup clients. I haven't found any hits on new bugs related to our issue and I just opened up a case with support but was wondering if anyone had a similar issue with this level of server and client code or know of any APARS this might fit? Our recovery log has always been set to 13GB so I can't expand it anymore. Running a database backup doesn't free any space while the client database backup is running either. We run 1 full TSM database backup and multiple incrementals throughout the day. The only difference is the upgrade to the latest code. I'm not seeing any other errors, just showing different database clients pinning the log after issuing show log pinned command. Sometimes the client backup finishes before hitting 80% and sometimes TSM server cancels the longest running backup that is pinning the log. We are still at 5.5.4, and have seen more instances of log pins and database lock conflicts, however, look to see if you have any of these factors: Increased the size of your database, possibly to sub-optimal disks/controllers, or RAID devices. Longer running expirations, and or additions of systems that may have an increased number of files (say in the millions). Change in client levels on some nodes, due to compatibility problems (or some other issue). Mac's and TDP's come to mind. -- Our database is in an almost constant state of backup, as we use rollforward recovery. I would be most interested in anything that IBM support says, so pass on the good word if you hear anything. We are not quite ready for V6 yet, since we have to stand up new infrastructure, and get prepared for that whole other set of problems. The suggestion that you back your log off to 12GB is a good one, since you will very screwed if you fill up the log and fall over. My questions for the list are this, Would it help to get out of rollforward recovery mode and just to periodic database backups at some standard hour? I know the reason for rollforward, but I'm willing to live with the losses if it fixes this problem. Is there any way to stop the server from killing the oldest transaction? It never seems to be the one that is pinning the log, and all it does is force the long running jobs to start over, usually making the issue worse. We do a lot of image backups which take several hours, and it would be nice to just allow them to finish and get it over with. Is there a fix for the error message about the log transaction delay? I saw an APAR that showed the 3ms text is bogus, and is actually 1s. This should have been fixed before my current level. TSM: 5.5.4.0 AIX 5.3 - 11 TSM clients 5.5.X - 6.X DB size 243GB Log size 12GB Good luck. example of error: 29857) 04/16/11 04:03:26 ANR0524W Transaction failed for session 24418 for node DEVNODE_API (SQL-BACKTRACK) - data transfer interrupted. (SESSION: 24418) 04/16/11 04:03:26 ANR2997W The server log is 81 percent full. The server will delay transactions by 3 milliseconds. (SESSION: 29846) TSM Background: TSM Server: 5.5.5.0 TSM OS: AIX 5300 -12 TSM Clients: 5.5.2.0 TSM Client OS: AIX 5.3 (UDB-DB2 SQL-Backtrack Sybase seen so far)
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
We have seen the same log pinning issue once we upgraded from TSM 5.4.3 to 5.5.4.x. We have had a couple of TSM crashed due to log fill. The workaround was to: -set logmode normal -scripts to monitor logs80% every 15 mins. and kill process like NDMP ba stgp, to get log usage down -get woken up in the middle of the night, thanks to BMC Patrol, if scripts still don't do the job. This is an irritating bug. Worked with TSM support and was told 5.5.5.0 code would resolve this issue. We have just upgrade two of environments to 5.5.5.0 last week. I am not happy to see that 5.5.5.0 still has the log pinning issue. I guess IBM is showing us the road to V6. Thomas -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Bob Booth Sent: Sunday, April 17, 2011 7:17 AM To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code On Sat, Apr 16, 2011 at 11:41:13PM -0400, Nancy L Leugemors wrote: Hello, We just upgraded our TSM Server this from 5.5.4.0 to 5.5.5.0 to fix APAR IC66116. Since the server upgrade we have experienced several recovery log pinning incidents from a few different database backup clients. I haven't found any hits on new bugs related to our issue and I just opened up a case with support but was wondering if anyone had a similar issue with this level of server and client code or know of any APARS this might fit? Our recovery log has always been set to 13GB so I can't expand it anymore. Running a database backup doesn't free any space while the client database backup is running either. We run 1 full TSM database backup and multiple incrementals throughout the day. The only difference is the upgrade to the latest code. I'm not seeing any other errors, just showing different database clients pinning the log after issuing show log pinned command. Sometimes the client backup finishes before hitting 80% and sometimes TSM server cancels the longest running backup that is pinning the log. We are still at 5.5.4, and have seen more instances of log pins and database lock conflicts, however, look to see if you have any of these factors: Increased the size of your database, possibly to sub-optimal disks/controllers, or RAID devices. Longer running expirations, and or additions of systems that may have an increased number of files (say in the millions). Change in client levels on some nodes, due to compatibility problems (or some other issue). Mac's and TDP's come to mind. -- Our database is in an almost constant state of backup, as we use rollforward recovery. I would be most interested in anything that IBM support says, so pass on the good word if you hear anything. We are not quite ready for V6 yet, since we have to stand up new infrastructure, and get prepared for that whole other set of problems. The suggestion that you back your log off to 12GB is a good one, since you will very screwed if you fill up the log and fall over. My questions for the list are this, Would it help to get out of rollforward recovery mode and just to periodic database backups at some standard hour? I know the reason for rollforward, but I'm willing to live with the losses if it fixes this problem. Is there any way to stop the server from killing the oldest transaction? It never seems to be the one that is pinning the log, and all it does is force the long running jobs to start over, usually making the issue worse. We do a lot of image backups which take several hours, and it would be nice to just allow them to finish and get it over with. Is there a fix for the error message about the log transaction delay? I saw an APAR that showed the 3ms text is bogus, and is actually 1s. This should have been fixed before my current level. TSM: 5.5.4.0 AIX 5.3 - 11 TSM clients 5.5.X - 6.X DB size 243GB Log size 12GB Good luck. example of error: 29857) 04/16/11 04:03:26 ANR0524W Transaction failed for session 24418 for node DEVNODE_API (SQL-BACKTRACK) - data transfer interrupted. (SESSION: 24418) 04/16/11 04:03:26 ANR2997W The server log is 81 percent full. The server will delay transactions by 3 milliseconds. (SESSION: 29846) TSM Background: TSM Server: 5.5.5.0 TSM OS: AIX 5300 -12 TSM Clients: 5.5.2.0 TSM Client OS: AIX 5.3 (UDB-DB2 SQL-Backtrack Sybase seen so far)
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
For anyone looking to go to TSM server 5.5.5.0, be aware of a nasty bug that requires SQL identifiers to be 18 characters or less in length and may break your scripts. IC71586 was fixed at 5.5.5.1 Regards Steve Steven Harris TSM Admin, Canberra Australia On Sun, 17 Apr 2011 10:18:25 -0700, Thomas J tjaco...@gmail.com wrote: We have seen the same log pinning issue once we upgraded from TSM 5.4.3 to 5.5.4.x. We have had a couple of TSM crashed due to log fill. The workaround was to: -set logmode normal -scripts to monitor logs80% every 15 mins. and kill process like NDMP ba stgp, to get log usage down -get woken up in the middle of the night, thanks to BMC Patrol, if scripts still don't do the job. This is an irritating bug. Worked with TSM support and was told 5.5.5.0 code would resolve this issue. We have just upgrade two of environments to 5.5.5.0 last week. I am not happy to see that 5.5.5.0 still has the log pinning issue. I guess IBM is showing us the road to V6. Thomas -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Bob Booth Sent: Sunday, April 17, 2011 7:17 AM To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] TSM Recovery log is pinning since upgrade to 5.5.5.0 code On Sat, Apr 16, 2011 at 11:41:13PM -0400, Nancy L Leugemors wrote: Hello, We just upgraded our TSM Server this from 5.5.4.0 to 5.5.5.0 to fix APAR IC66116. Since the server upgrade we have experienced several recovery log pinning incidents from a few different database backup clients. I haven't found any hits on new bugs related to our issue and I just opened up a case with support but was wondering if anyone had a similar issue with this level of server and client code or know of any APARS this might fit? Our recovery log has always been set to 13GB so I can't expand it anymore. Running a database backup doesn't free any space while the client database backup is running either. We run 1 full TSM database backup and multiple incrementals throughout the day. The only difference is the upgrade to the latest code. I'm not seeing any other errors, just showing different database clients pinning the log after issuing show log pinned command. Sometimes the client backup finishes before hitting 80% and sometimes TSM server cancels the longest running backup that is pinning the log. We are still at 5.5.4, and have seen more instances of log pins and database lock conflicts, however, look to see if you have any of these factors: Increased the size of your database, possibly to sub-optimal disks/controllers, or RAID devices. Longer running expirations, and or additions of systems that may have an increased number of files (say in the millions). Change in client levels on some nodes, due to compatibility problems (or some other issue). Mac's and TDP's come to mind. -- Our database is in an almost constant state of backup, as we use rollforward recovery. I would be most interested in anything that IBM support says, so pass on the good word if you hear anything. We are not quite ready for V6 yet, since we have to stand up new infrastructure, and get prepared for that whole other set of problems. The suggestion that you back your log off to 12GB is a good one, since you will very screwed if you fill up the log and fall over. My questions for the list are this, Would it help to get out of rollforward recovery mode and just to periodic database backups at some standard hour? I know the reason for rollforward, but I'm willing to live with the losses if it fixes this problem. Is there any way to stop the server from killing the oldest transaction? It never seems to be the one that is pinning the log, and all it does is force the long running jobs to start over, usually making the issue worse. We do a lot of image backups which take several hours, and it would be nice to just allow them to finish and get it over with. Is there a fix for the error message about the log transaction delay? I saw an APAR that showed the 3ms text is bogus, and is actually 1s. This should have been fixed before my current level. TSM: 5.5.4.0 AIX 5.3 - 11 TSM clients 5.5.X - 6.X DB size 243GB Log size 12GB Good luck. example of error: 29857) 04/16/11 04:03:26 ANR0524W Transaction failed for session 24418 for node DEVNODE_API (SQL-BACKTRACK) - data transfer interrupted. (SESSION: 24418) 04/16/11 04:03:26 ANR2997W The server log is 81 percent full. The server will delay transactions by 3 milliseconds. (SESSION: 29846) TSM Background: TSM Server: 5.5.5.0 TSM OS: AIX 5300 -12 TSM Clients: 5.5.2.0 TSM Client OS: AIX 5.3 (UDB-DB2 SQL-Backtrack Sybase seen so far)
Re: TSM Recovery log is pinning since upgrade to 5.5.5.0 code
On Apr 17, 2011, at 6:08 PM, Steve Harris wrote: For anyone looking to go to TSM server 5.5.5.0, be aware of a nasty bug that requires SQL identifiers to be 18 characters or less in length and may break your scripts. IC71586 was fixed at 5.5.5.1 And 5.5.5.2 was just released; this has, among other things, a fix for a bug that hangs TSM when you use automatic relabeling of scratch volumes (ie, VTL users, usually) and MOVE DRM. I've had 5.5.5.2 on about eight servers that had been running 5.5.2.1 or 5.5.3.0, with no observed ill effects from the new code after more than a week. Regards Steve Nick
TSM Recovery log is pinning since upgrade to 5.5.5.0 code
Hello, We just upgraded our TSM Server this from 5.5.4.0 to 5.5.5.0 to fix APAR IC66116. Since the server upgrade we have experienced several recovery log pinning incidents from a few different database backup clients. I haven't found any hits on new bugs related to our issue and I just opened up a case with support but was wondering if anyone had a similar issue with this level of server and client code or know of any APARS this might fit? Our recovery log has always been set to 13GB so I can't expand it anymore. Running a database backup doesn't free any space while the client database backup is running either. We run 1 full TSM database backup and multiple incrementals throughout the day. The only difference is the upgrade to the latest code. I'm not seeing any other errors, just showing different database clients pinning the log after issuing show log pinned command. Sometimes the client backup finishes before hitting 80% and sometimes TSM server cancels the longest running backup that is pinning the log. example of error: 29857) 04/16/11 04:03:26 ANR0524W Transaction failed for session 24418 for node DEVNODE_API (SQL-BACKTRACK) - data transfer interrupted. (SESSION: 24418) 04/16/11 04:03:26 ANR2997W The server log is 81 percent full. The server will delay transactions by 3 milliseconds. (SESSION: 29846) TSM Background: TSM Server: 5.5.5.0 TSM OS: AIX 5300 -12 TSM Clients: 5.5.2.0 TSM Client OS: AIX 5.3 (UDB-DB2 SQL-Backtrack Sybase seen so far) Thank You, Nancy Leugemors Enterprise Systems HealthNow, NY 716-887-7979 CONFIDENTIALITY NOTICE: This email message and any attachments are for the sole use of the intended recipient(s) and may contain proprietary, confidential, trade secret or privileged information. Any unauthorized review, use, disclosure or distribution is prohibited and may be a violation of law. If you are not the intended recipient or a person responsible for delivering this message to an intended recipient, please contact the sender by reply email and destroy all copies of the original message.