Fw: The snapshot operation for 'C:' failed with error code: 114.
Follow-up:
Looks like APAR IC47984 (just opened today) could also be a factor.
Regards,
Andy
Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/[EMAIL PROTECTED]
Internet e-mail: [EMAIL PROTECTED]
IBM Tivoli Storage Manager support web page:
http://www-306.ibm.com/software/sysmgmt/products/support/IBMTivoliStorageManager.html
The only dumb question is the one that goes unasked.
The command line is your friend.
Good enough is the enemy of excellence.
- Forwarded by Andrew Raibeck/Tucson/IBM on 2005-11-22 09:41 -
Andrew Raibeck/Tucson/IBM
2005-11-15 08:48
To
ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU
cc
Subject
Re: The snapshot operation for 'C:' failed with error code: 114.
Hi Erick,
How about looking at MS article 826936?
This could very well be a problem with VSS. Have a look at the above
article. If that doesn't help, you can contact IBM TSM support, but also
consider contacting MS, as it might take both parties to identify the
issue.
Best regards,
Andy
Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/[EMAIL PROTECTED]
Internet e-mail: [EMAIL PROTECTED]
IBM Tivoli Storage Manager support web page:
http://www-306.ibm.com/software/sysmgmt/products/support/IBMTivoliStorageManager.html
The only dumb question is the one that goes unasked.
The command line is your friend.
Good enough is the enemy of excellence.
ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU wrote on 2005-11-15
08:25:10:
Hi Andy!
APAR IC43316 talks about applying two Microsoft hotfixes: KB833167
and KB867686. KB833167 is part of Windows 2003 SP1, which is already
installed on this machine, KB867686 is a knowledge base article
which doesn't seem to exist...
We did apply the registry change suggested in this APAR.
Kindest regards,
Eric van Loon
KLM Royal Dutch Airlines
-Original Message-
From: Andrew Raibeck [mailto:[EMAIL PROTECTED]
Sent: Tuesday, November 15, 2005 15:22
To: ADSM-L@VM.MARIST.EDU
Subject: Re: The snapshot operation for 'C:' failed with error code:
114.
Hi Eric,
For the OFS issues, the message that immediately follows the return code
message explains the return code.
I wonder if you have insufficient free space for the snapshot? The
messages that say the snapshotcachesize was adjusted are probably
indicative of insufficient space. Is it possible for you to monitor the
disk free space while a backup occurs?
For the VSS error messages, have a look at APAR IC43316, which includes
not only a code fix (which is already in 5.3.2), but some additional MS
patches.
Regards,
Andy
Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/[EMAIL PROTECTED]
Internet e-mail: [EMAIL PROTECTED]
IBM Tivoli Storage Manager support web page:
http://www-306.ibm.
com/software/sysmgmt/products/support/IBMTivoliStorageManager.html
The only dumb question is the one that goes unasked.
The command line is your friend.
Good enough is the enemy of excellence.
ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU wrote on 2005-11-15
05:38:56:
Hi *SM-ers!
We keep on struggling with making snapshot work on a Windows 2003
node (TSM 5.3.2.0 client).
The SNAPSHOTCACHESIZE is already set to 50.
The C: has 3.55 GB, D: has 5.04 GB and E: has got 5.90 GB of free
space.
If the error codes are equal to the TSM API return codes, then that
doesn't help much either: 114 means Unknown System Error and 663 I
cannot even find...
Does anybody know how to find the cause of these errors? I already
applied the Microsoft VSS patch KB891957, to no avail...
Thanks in advance!
Kindest regards,
Eric van Loon
KLM Royal Dutch Airlines
11/15/2005 00:01:10 ANS1959W Removing previous incomplete group
'\SYSSTATE' Id:0-82000483
11/15/2005 00:01:18 ANS1959W Removing previous incomplete group
'\WMI' Id:0-82000485
11/15/2005 00:01:18 ANS1959W Removing previous incomplete group
'\EVENTLOG' Id:0-82000487
11/15/2005 00:01:18 ANS1959W Removing previous incomplete group
'\IIS' Id:0-82000486
11/15/2005 00:01:20 Snapshot cache size adjusted to accommodate
insufficient space:
11/15/2005 00:01:20 Cache volume directory = c:
\tsmlvsacache\Volume{4031eb10-c5dc-11d8-9a5e-806e6f6e6963}\
11/15/2005 00:01:20 Snap volume = c:
11/15/2005 00:11:45 Snapshot cache size adjusted to accommodate
insufficient space:
11/15/2005 00:11:45 Cache volume directory = e:
\tsmlvsacache\Volume{735c0427-f5ce-11d8-9a70-505054503030}\
11/15/2005 00:11:45 Snap volume = e:
11/15/2005 00:35:01 Snapshot cache size adjusted to accommodate
insufficient space:
11/15/2005 00:35:02 Cache volume directory = e:
\tsmlvsacache\Volume{735c0427-f5ce-11d8-9a70-505054503030}\
11/15/2005 00:35:02 Snap volume = e:
11/15/2005 00:36:02 ANS1228E Sending of object '\\kl1011xh\d$' failed
11
The snapshot operation for 'C:' failed with error code: 114.
ANS1304W An active backup version could not be found. 11/15/2005 02:48:23 ANS1228E Sending of object '\\kl1011xh\e$\Tasks\eMonitor\ImportLive.vbs' failed 11/15/2005 02:48:23 ANS1304W An active backup version could not be found. 11/15/2005 02:48:23 ANS1228E Sending of object '\\kl1011xh\e$\Tasks\eMonitor\PageViewAllimport.vbs' failed 11/15/2005 02:48:23 ANS1304W An active backup version could not be found. 11/15/2005 02:48:23 ANS1228E Sending of object '\\kl1011xh\e$\Tasks\eMonitor\backup\PageViewAllimport.vbs' failed 11/15/2005 02:48:23 ANS1304W An active backup version could not be found. 11/15/2005 02:48:23 ANS1228E Sending of object '\\kl1011xh\e$\Tasks\eMonitor\backup' failed 11/15/2005 02:48:23 ANS1304W An active backup version could not be found. 11/15/2005 02:48:23 ANS1228E Sending of object '\\kl1011xh\e$\Tasks\eMonitor' failed 11/15/2005 02:48:23 ANS1304W An active backup version could not be found. 11/15/2005 02:50:03 VSS_E_SNAPSNOT_SET_IN_PROGRESS received for == Attempt #1 11/15/2005 02:50:15 ANS1802E Incremental backup of '\\kl1011xh\e$' finished with 18 failure 11/15/2005 02:50:34 VSS_E_SNAPSNOT_SET_IN_PROGRESS received for == Attempt #2 11/15/2005 02:53:15 ANS1327W The snapshot operation for 'C:' failed with error code: 114. 11/15/2005 02:53:15 ANS1228E Sending of object '\\kl1011xh\c$' failed 11/15/2005 02:53:15 ANS4034E Error processing '\\kl1011xh\c$': unknown system error 11/15/2005 02:53:15 ANS1377W The client was unable to obtain a snapshot of '\\kl1011xh\c$'. The operation will continue without snapshot support. 11/15/2005 02:58:35 ANS1327W The snapshot operation for 'C:' failed with error code: 663. 11/15/2005 02:58:36 ANS1400W The snapshot cache location is not valid. 11/15/2005 02:58:36 ANS1377W The client was unable to obtain a snapshot of '\\kl1011xh\c$'. The operation will continue without snapshot support. 11/15/2005 03:00:49 cuPing: Out of sequence verb: verb: 13 11/15/2005 03:00:49 sessOpen: Session state transition error, sessState: sSignedOn. 11/15/2005 03:00:49 sessOpen: Transitioning: sSignedOn state === sTRANSERR state 11/15/2005 03:02:42 GatherWriterStatus(): GatherWriterStatus(...pHrResultFailure ) failed with hr=VSS_E_WRITERERROR_TIMEOUT 11/15/2005 03:02:42 GatherWriterStatus(): GetWriterStatus() returns VSS_WS_FAILED_AT_FREEZE failure for writer 'WMI Writer'. Writer error code: [0x800423f2] , rc=4352 11/15/2005 03:03:12 Handle VSS attempt: #1 11/15/2005 03:04:20 GatherWriterStatus(): GatherWriterStatus(...pHrResultFailure ) failed with hr=VSS_E_WRITERERROR_RETRYABLE 11/15/2005 03:04:20 GatherWriterStatus(): GetWriterStatus() returns VSS_WS_FAILED_AT_FREEZE failure for writer 'WMI Writer'. Writer error code: [0x800423f3] , rc=4352 11/15/2005 03:05:22 GatherWriterStatus(): GatherWriterStatus(...pHrResultFailure ) failed with hr=VSS_E_WRITERERROR_TIMEOUT 11/15/2005 03:05:22 GatherWriterStatus(): GetWriterStatus() returns VSS_WS_FAILED_AT_FREEZE failure for writer 'WMI Writer'. Writer error code: [0x800423f2] , rc=4352 11/15/2005 03:05:52 Handle VSS attempt: #2 11/15/2005 03:06:53 GatherWriterStatus(): GatherWriterStatus(...pHrResultFailure ) failed with hr=VSS_E_WRITERERROR_RETRYABLE 11/15/2005 03:06:53 GatherWriterStatus(): GetWriterStatus() returns VSS_WS_FAILED_AT_FREEZE failure for writer 'WMI Writer'. Writer error code: [0x800423f3] , rc=4352 11/15/2005 03:07:55 GatherWriterStatus(): GatherWriterStatus(...pHrResultFailure ) failed with hr=VSS_E_WRITERERROR_TIMEOUT 11/15/2005 03:07:55 GatherWriterStatus(): GetWriterStatus() returns VSS_WS_FAILED_AT_FREEZE failure for writer 'WMI Writer'. Writer error code: [0x800423f2] , rc=4352 11/15/2005 03:08:25 Handle VSS attempt: #3 11/15/2005 03:09:26 GatherWriterStatus(): GatherWriterStatus(...pHrResultFailure ) failed with hr=VSS_E_WRITERERROR_RETRYABLE 11/15/2005 03:09:26 GatherWriterStatus(): GetWriterStatus() returns VSS_WS_FAILED_AT_FREEZE failure for writer 'WMI Writer'. Writer error code: [0x800423f3] , rc=4352 11/15/2005 03:10:28 GatherWriterStatus(): GatherWriterStatus(...pHrResultFailure ) failed with hr=VSS_E_WRITERERROR_TIMEOUT 11/15/2005 03:10:28 GatherWriterStatus(): GetWriterStatus() returns VSS_WS_FAILED_AT_FREEZE failure for writer 'WMI Writer'. Writer error code: [0x800423f2] , rc=4352 11/15/2005 03:10:30 ANS1950E Backup using Microsoft volume shadow copy failed. ** For information, services and offers, please visit our web site: http://www.klm.com. This e-mail and any attachment may contain confidential and privileged material intended for the addressee only. If you are not the addressee, you are notified that no part of the e-mail or any attachment may be disclosed, copied or distributed, and that any other action related to this e-mail or attachment is strictly prohibited, and may be unlawful. If you have received this e-mail by error, please notify the sender
Re: The snapshot operation for 'C:' failed with error code: 114.
ANS1304W An active backup version could not be found. 11/15/2005 02:48:23 ANS1228E Sending of object '\\kl1011xh\e$\Tasks\eMonitor\Copy of PageViewAllimport.vbs' failed 11/15/2005 02:48:23 ANS1304W An active backup version could not be found. 11/15/2005 02:48:23 ANS1228E Sending of object '\\kl1011xh\e$\Tasks\eMonitor\ebtImport.exe' failed 11/15/2005 02:48:23 ANS1304W An active backup version could not be found. 11/15/2005 02:48:23 ANS1228E Sending of object '\\kl1011xh\e$\Tasks\eMonitor\ebtImport_old.exe' failed 11/15/2005 02:48:23 ANS1304W An active backup version could not be found. 11/15/2005 02:48:23 ANS1228E Sending of object '\\kl1011xh\e$\Tasks\eMonitor\hostMonitor.inc.asp' failed 11/15/2005 02:48:23 ANS1304W An active backup version could not be found. 11/15/2005 02:48:23 ANS1228E Sending of object '\\kl1011xh\e$\Tasks\eMonitor\import.asp' failed 11/15/2005 02:48:23 ANS1304W An active backup version could not be found. 11/15/2005 02:48:23 ANS1228E Sending of object '\\kl1011xh\e$\Tasks\eMonitor\ImportAvailability.vbs' failed 11/15/2005 02:48:23 ANS1304W An active backup version could not be found. 11/15/2005 02:48:23 ANS1228E Sending of object '\\kl1011xh\e$\Tasks\eMonitor\ImportLive.vbs' failed 11/15/2005 02:48:23 ANS1304W An active backup version could not be found. 11/15/2005 02:48:23 ANS1228E Sending of object '\\kl1011xh\e$\Tasks\eMonitor\PageViewAllimport.vbs' failed 11/15/2005 02:48:23 ANS1304W An active backup version could not be found. 11/15/2005 02:48:23 ANS1228E Sending of object '\\kl1011xh\e$\Tasks\eMonitor\backup\PageViewAllimport.vbs' failed 11/15/2005 02:48:23 ANS1304W An active backup version could not be found. 11/15/2005 02:48:23 ANS1228E Sending of object '\\kl1011xh\e$\Tasks\eMonitor\backup' failed 11/15/2005 02:48:23 ANS1304W An active backup version could not be found. 11/15/2005 02:48:23 ANS1228E Sending of object '\\kl1011xh\e$\Tasks\eMonitor' failed 11/15/2005 02:48:23 ANS1304W An active backup version could not be found. 11/15/2005 02:50:03 VSS_E_SNAPSNOT_SET_IN_PROGRESS received for ==Attempt #1 11/15/2005 02:50:15 ANS1802E Incremental backup of '\\kl1011xh\e$' finished with 18 failure 11/15/2005 02:50:34 VSS_E_SNAPSNOT_SET_IN_PROGRESS received for ==Attempt #2 11/15/2005 02:53:15 ANS1327W The snapshot operation for 'C:' failed with error code: 114. 11/15/2005 02:53:15 ANS1228E Sending of object '\\kl1011xh\c$' failed 11/15/2005 02:53:15 ANS4034E Error processing '\\kl1011xh\c$': unknown system error 11/15/2005 02:53:15 ANS1377W The client was unable to obtain a snapshot of '\\kl1011xh\c$'. The operation will continue without snapshot support. 11/15/2005 02:58:35 ANS1327W The snapshot operation for 'C:' failed with error code: 663. 11/15/2005 02:58:36 ANS1400W The snapshot cache location is not valid. 11/15/2005 02:58:36 ANS1377W The client was unable to obtain a snapshot of '\\kl1011xh\c$'. The operation will continue without snapshot support. 11/15/2005 03:00:49 cuPing: Out of sequence verb: verb: 13 11/15/2005 03:00:49 sessOpen: Session state transition error, sessState: sSignedOn. 11/15/2005 03:00:49 sessOpen: Transitioning: sSignedOn state === sTRANSERR state 11/15/2005 03:02:42 GatherWriterStatus(): GatherWriterStatus(... pHrResultFailure ) failed with hr=VSS_E_WRITERERROR_TIMEOUT 11/15/2005 03:02:42 GatherWriterStatus(): GetWriterStatus() returns VSS_WS_FAILED_AT_FREEZE failure for writer 'WMI Writer'. Writer error code: [0x800423f2] , rc=4352 11/15/2005 03:03:12 Handle VSS attempt: #1 11/15/2005 03:04:20 GatherWriterStatus(): GatherWriterStatus(... pHrResultFailure ) failed with hr=VSS_E_WRITERERROR_RETRYABLE 11/15/2005 03:04:20 GatherWriterStatus(): GetWriterStatus() returns VSS_WS_FAILED_AT_FREEZE failure for writer 'WMI Writer'. Writer error code: [0x800423f3] , rc=4352 11/15/2005 03:05:22 GatherWriterStatus(): GatherWriterStatus(... pHrResultFailure ) failed with hr=VSS_E_WRITERERROR_TIMEOUT 11/15/2005 03:05:22 GatherWriterStatus(): GetWriterStatus() returns VSS_WS_FAILED_AT_FREEZE failure for writer 'WMI Writer'. Writer error code: [0x800423f2] , rc=4352 11/15/2005 03:05:52 Handle VSS attempt: #2 11/15/2005 03:06:53 GatherWriterStatus(): GatherWriterStatus(... pHrResultFailure ) failed with hr=VSS_E_WRITERERROR_RETRYABLE 11/15/2005 03:06:53 GatherWriterStatus(): GetWriterStatus() returns VSS_WS_FAILED_AT_FREEZE failure for writer 'WMI Writer'. Writer error code: [0x800423f3] , rc=4352 11/15/2005 03:07:55 GatherWriterStatus(): GatherWriterStatus(... pHrResultFailure ) failed with hr=VSS_E_WRITERERROR_TIMEOUT 11/15/2005 03:07:55 GatherWriterStatus(): GetWriterStatus() returns VSS_WS_FAILED_AT_FREEZE failure for writer 'WMI Writer'. Writer error code: [0x800423f2] , rc=4352 11/15/2005 03:08:25 Handle VSS attempt: #3 11/15/2005 03:09:26 GatherWriterStatus(): GatherWriterStatus(... pHrResultFailure ) failed with hr=VSS_E_WRITERERROR_RETRYABLE 11/15/2005 03:09
Re: The snapshot operation for 'C:' failed with error code: 114.
Hi Andy!
I will ask our Windows guys whether they have tools to monitor free space
during a backup.
I will also advice them to apply the KB833167 and KB867686 patches, if they can
find them (I couldn't because they are not available for download directly).
Thank you very much for now!
Kindest regards,
Eric van Loon
KLM Royal Dutch Airlines
-Original Message-
From: Andrew Raibeck [mailto:[EMAIL PROTECTED]
Sent: Tuesday, November 15, 2005 15:22
To: ADSM-L@VM.MARIST.EDU
Subject: Re: The snapshot operation for 'C:' failed with error code:
114.
Hi Eric,
For the OFS issues, the message that immediately follows the return code
message explains the return code.
I wonder if you have insufficient free space for the snapshot? The
messages that say the snapshotcachesize was adjusted are probably
indicative of insufficient space. Is it possible for you to monitor the
disk free space while a backup occurs?
For the VSS error messages, have a look at APAR IC43316, which includes
not only a code fix (which is already in 5.3.2), but some additional MS
patches.
Regards,
Andy
Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/[EMAIL PROTECTED]
Internet e-mail: [EMAIL PROTECTED]
IBM Tivoli Storage Manager support web page:
http://www-306.ibm.com/software/sysmgmt/products/support/IBMTivoliStorageManager.html
The only dumb question is the one that goes unasked.
The command line is your friend.
Good enough is the enemy of excellence.
ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU wrote on 2005-11-15
05:38:56:
Hi *SM-ers!
We keep on struggling with making snapshot work on a Windows 2003
node (TSM 5.3.2.0 client).
The SNAPSHOTCACHESIZE is already set to 50.
The C: has 3.55 GB, D: has 5.04 GB and E: has got 5.90 GB of free space.
If the error codes are equal to the TSM API return codes, then that
doesn't help much either: 114 means Unknown System Error and 663 I
cannot even find...
Does anybody know how to find the cause of these errors? I already
applied the Microsoft VSS patch KB891957, to no avail...
Thanks in advance!
Kindest regards,
Eric van Loon
KLM Royal Dutch Airlines
11/15/2005 00:01:10 ANS1959W Removing previous incomplete group
'\SYSSTATE' Id:0-82000483
11/15/2005 00:01:18 ANS1959W Removing previous incomplete group
'\WMI' Id:0-82000485
11/15/2005 00:01:18 ANS1959W Removing previous incomplete group
'\EVENTLOG' Id:0-82000487
11/15/2005 00:01:18 ANS1959W Removing previous incomplete group
'\IIS' Id:0-82000486
11/15/2005 00:01:20 Snapshot cache size adjusted to accommodate
insufficient space:
11/15/2005 00:01:20 Cache volume directory = c:
\tsmlvsacache\Volume{4031eb10-c5dc-11d8-9a5e-806e6f6e6963}\
11/15/2005 00:01:20 Snap volume = c:
11/15/2005 00:11:45 Snapshot cache size adjusted to accommodate
insufficient space:
11/15/2005 00:11:45 Cache volume directory = e:
\tsmlvsacache\Volume{735c0427-f5ce-11d8-9a70-505054503030}\
11/15/2005 00:11:45 Snap volume = e:
11/15/2005 00:35:01 Snapshot cache size adjusted to accommodate
insufficient space:
11/15/2005 00:35:02 Cache volume directory = e:
\tsmlvsacache\Volume{735c0427-f5ce-11d8-9a70-505054503030}\
11/15/2005 00:35:02 Snap volume = e:
11/15/2005 00:36:02 ANS1228E Sending of object '\\kl1011xh\d$' failed
11/15/2005 00:36:02 ANS1327W The snapshot operation for 'D:' failed
with error code: 114.
11/15/2005 00:36:02 ANS4034E Error processing '\\kl1011xh\d$':
unknown system error
11/15/2005 00:36:04 ANS1377W The client was unable to obtain a
snapshot of '\\kl1011xh\d$'. The operation will continue without
snapshot support.
11/15/2005 00:38:51 ANS1327W The snapshot operation for 'E:' failed
with error code: 663.
11/15/2005 00:39:01 ANS1400W The snapshot cache location is not valid.
11/15/2005 00:39:01 ANS1377W The client was unable to obtain a
snapshot of '\\kl1011xh\e$'. The operation will continue without
snapshot support.
11/15/2005 01:07:19 ANS1327W The snapshot operation for 'E:' failed
with error code: 114.
11/15/2005 01:07:19 ANS1228E Sending of object '\\kl1011xh\e$' failed
11/15/2005 01:07:19 ANS4034E Error processing '\\kl1011xh\e$':
unknown system error
11/15/2005 01:07:20 ANS1377W The client was unable to obtain a
snapshot of '\\kl1011xh\e$'. The operation will continue without
snapshot support.
11/15/2005 02:48:22 ANS1228E Sending of object
'\\kl1011xh\e$\Install Base\INSTALL\Footprint_Part_1.exe' failed
11/15/2005 02:48:23 ANS1304W An active backup version could not be
found.
11/15/2005 02:48:23 ANS1228E Sending of object
'\\kl1011xh\e$\Install Base\INSTALL\Footprint_Part_2.exe' failed
11/15/2005 02:48:23 ANS1304W An active backup version could not be
found.
11/15/2005 02:48:23 ANS1228E Sending of object
'\\kl1011xh\e$\Install Base\INSTALL' failed
11/15/2005 02:48:23 ANS1304W An active backup version could not be
found.
11/15/2005 02:48:23 ANS1228E Sending of object
'\\kl1011xh\e$\Install Base
Re: The snapshot operation for 'C:' failed with error code: 114.
Hi Andy!
APAR IC43316 talks about applying two Microsoft hotfixes: KB833167 and
KB867686. KB833167 is part of Windows 2003 SP1, which is already installed on
this machine, KB867686 is a knowledge base article which doesn't seem to
exist...
We did apply the registry change suggested in this APAR.
Kindest regards,
Eric van Loon
KLM Royal Dutch Airlines
-Original Message-
From: Andrew Raibeck [mailto:[EMAIL PROTECTED]
Sent: Tuesday, November 15, 2005 15:22
To: ADSM-L@VM.MARIST.EDU
Subject: Re: The snapshot operation for 'C:' failed with error code:
114.
Hi Eric,
For the OFS issues, the message that immediately follows the return code
message explains the return code.
I wonder if you have insufficient free space for the snapshot? The
messages that say the snapshotcachesize was adjusted are probably
indicative of insufficient space. Is it possible for you to monitor the
disk free space while a backup occurs?
For the VSS error messages, have a look at APAR IC43316, which includes
not only a code fix (which is already in 5.3.2), but some additional MS
patches.
Regards,
Andy
Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/[EMAIL PROTECTED]
Internet e-mail: [EMAIL PROTECTED]
IBM Tivoli Storage Manager support web page:
http://www-306.ibm.com/software/sysmgmt/products/support/IBMTivoliStorageManager.html
The only dumb question is the one that goes unasked.
The command line is your friend.
Good enough is the enemy of excellence.
ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU wrote on 2005-11-15
05:38:56:
Hi *SM-ers!
We keep on struggling with making snapshot work on a Windows 2003
node (TSM 5.3.2.0 client).
The SNAPSHOTCACHESIZE is already set to 50.
The C: has 3.55 GB, D: has 5.04 GB and E: has got 5.90 GB of free space.
If the error codes are equal to the TSM API return codes, then that
doesn't help much either: 114 means Unknown System Error and 663 I
cannot even find...
Does anybody know how to find the cause of these errors? I already
applied the Microsoft VSS patch KB891957, to no avail...
Thanks in advance!
Kindest regards,
Eric van Loon
KLM Royal Dutch Airlines
11/15/2005 00:01:10 ANS1959W Removing previous incomplete group
'\SYSSTATE' Id:0-82000483
11/15/2005 00:01:18 ANS1959W Removing previous incomplete group
'\WMI' Id:0-82000485
11/15/2005 00:01:18 ANS1959W Removing previous incomplete group
'\EVENTLOG' Id:0-82000487
11/15/2005 00:01:18 ANS1959W Removing previous incomplete group
'\IIS' Id:0-82000486
11/15/2005 00:01:20 Snapshot cache size adjusted to accommodate
insufficient space:
11/15/2005 00:01:20 Cache volume directory = c:
\tsmlvsacache\Volume{4031eb10-c5dc-11d8-9a5e-806e6f6e6963}\
11/15/2005 00:01:20 Snap volume = c:
11/15/2005 00:11:45 Snapshot cache size adjusted to accommodate
insufficient space:
11/15/2005 00:11:45 Cache volume directory = e:
\tsmlvsacache\Volume{735c0427-f5ce-11d8-9a70-505054503030}\
11/15/2005 00:11:45 Snap volume = e:
11/15/2005 00:35:01 Snapshot cache size adjusted to accommodate
insufficient space:
11/15/2005 00:35:02 Cache volume directory = e:
\tsmlvsacache\Volume{735c0427-f5ce-11d8-9a70-505054503030}\
11/15/2005 00:35:02 Snap volume = e:
11/15/2005 00:36:02 ANS1228E Sending of object '\\kl1011xh\d$' failed
11/15/2005 00:36:02 ANS1327W The snapshot operation for 'D:' failed
with error code: 114.
11/15/2005 00:36:02 ANS4034E Error processing '\\kl1011xh\d$':
unknown system error
11/15/2005 00:36:04 ANS1377W The client was unable to obtain a
snapshot of '\\kl1011xh\d$'. The operation will continue without
snapshot support.
11/15/2005 00:38:51 ANS1327W The snapshot operation for 'E:' failed
with error code: 663.
11/15/2005 00:39:01 ANS1400W The snapshot cache location is not valid.
11/15/2005 00:39:01 ANS1377W The client was unable to obtain a
snapshot of '\\kl1011xh\e$'. The operation will continue without
snapshot support.
11/15/2005 01:07:19 ANS1327W The snapshot operation for 'E:' failed
with error code: 114.
11/15/2005 01:07:19 ANS1228E Sending of object '\\kl1011xh\e$' failed
11/15/2005 01:07:19 ANS4034E Error processing '\\kl1011xh\e$':
unknown system error
11/15/2005 01:07:20 ANS1377W The client was unable to obtain a
snapshot of '\\kl1011xh\e$'. The operation will continue without
snapshot support.
11/15/2005 02:48:22 ANS1228E Sending of object
'\\kl1011xh\e$\Install Base\INSTALL\Footprint_Part_1.exe' failed
11/15/2005 02:48:23 ANS1304W An active backup version could not be
found.
11/15/2005 02:48:23 ANS1228E Sending of object
'\\kl1011xh\e$\Install Base\INSTALL\Footprint_Part_2.exe' failed
11/15/2005 02:48:23 ANS1304W An active backup version could not be
found.
11/15/2005 02:48:23 ANS1228E Sending of object
'\\kl1011xh\e$\Install Base\INSTALL' failed
11/15/2005 02:48:23 ANS1304W An active backup version could not be
found.
11/15/2005 02:48:23 ANS1228E Sending of object
'\\kl1011xh\e
Re: The snapshot operation for 'C:' failed with error code: 114.
Hi Erick,
How about looking at MS article 826936?
This could very well be a problem with VSS. Have a look at the above
article. If that doesn't help, you can contact IBM TSM support, but also
consider contacting MS, as it might take both parties to identify the
issue.
Best regards,
Andy
Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/[EMAIL PROTECTED]
Internet e-mail: [EMAIL PROTECTED]
IBM Tivoli Storage Manager support web page:
http://www-306.ibm.com/software/sysmgmt/products/support/IBMTivoliStorageManager.html
The only dumb question is the one that goes unasked.
The command line is your friend.
Good enough is the enemy of excellence.
ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU wrote on 2005-11-15
08:25:10:
Hi Andy!
APAR IC43316 talks about applying two Microsoft hotfixes: KB833167
and KB867686. KB833167 is part of Windows 2003 SP1, which is already
installed on this machine, KB867686 is a knowledge base article
which doesn't seem to exist...
We did apply the registry change suggested in this APAR.
Kindest regards,
Eric van Loon
KLM Royal Dutch Airlines
-Original Message-
From: Andrew Raibeck [mailto:[EMAIL PROTECTED]
Sent: Tuesday, November 15, 2005 15:22
To: ADSM-L@VM.MARIST.EDU
Subject: Re: The snapshot operation for 'C:' failed with error code:
114.
Hi Eric,
For the OFS issues, the message that immediately follows the return code
message explains the return code.
I wonder if you have insufficient free space for the snapshot? The
messages that say the snapshotcachesize was adjusted are probably
indicative of insufficient space. Is it possible for you to monitor the
disk free space while a backup occurs?
For the VSS error messages, have a look at APAR IC43316, which includes
not only a code fix (which is already in 5.3.2), but some additional MS
patches.
Regards,
Andy
Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/[EMAIL PROTECTED]
Internet e-mail: [EMAIL PROTECTED]
IBM Tivoli Storage Manager support web page:
http://www-306.ibm.
com/software/sysmgmt/products/support/IBMTivoliStorageManager.html
The only dumb question is the one that goes unasked.
The command line is your friend.
Good enough is the enemy of excellence.
ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU wrote on 2005-11-15
05:38:56:
Hi *SM-ers!
We keep on struggling with making snapshot work on a Windows 2003
node (TSM 5.3.2.0 client).
The SNAPSHOTCACHESIZE is already set to 50.
The C: has 3.55 GB, D: has 5.04 GB and E: has got 5.90 GB of free
space.
If the error codes are equal to the TSM API return codes, then that
doesn't help much either: 114 means Unknown System Error and 663 I
cannot even find...
Does anybody know how to find the cause of these errors? I already
applied the Microsoft VSS patch KB891957, to no avail...
Thanks in advance!
Kindest regards,
Eric van Loon
KLM Royal Dutch Airlines
11/15/2005 00:01:10 ANS1959W Removing previous incomplete group
'\SYSSTATE' Id:0-82000483
11/15/2005 00:01:18 ANS1959W Removing previous incomplete group
'\WMI' Id:0-82000485
11/15/2005 00:01:18 ANS1959W Removing previous incomplete group
'\EVENTLOG' Id:0-82000487
11/15/2005 00:01:18 ANS1959W Removing previous incomplete group
'\IIS' Id:0-82000486
11/15/2005 00:01:20 Snapshot cache size adjusted to accommodate
insufficient space:
11/15/2005 00:01:20 Cache volume directory = c:
\tsmlvsacache\Volume{4031eb10-c5dc-11d8-9a5e-806e6f6e6963}\
11/15/2005 00:01:20 Snap volume = c:
11/15/2005 00:11:45 Snapshot cache size adjusted to accommodate
insufficient space:
11/15/2005 00:11:45 Cache volume directory = e:
\tsmlvsacache\Volume{735c0427-f5ce-11d8-9a70-505054503030}\
11/15/2005 00:11:45 Snap volume = e:
11/15/2005 00:35:01 Snapshot cache size adjusted to accommodate
insufficient space:
11/15/2005 00:35:02 Cache volume directory = e:
\tsmlvsacache\Volume{735c0427-f5ce-11d8-9a70-505054503030}\
11/15/2005 00:35:02 Snap volume = e:
11/15/2005 00:36:02 ANS1228E Sending of object '\\kl1011xh\d$' failed
11/15/2005 00:36:02 ANS1327W The snapshot operation for 'D:' failed
with error code: 114.
11/15/2005 00:36:02 ANS4034E Error processing '\\kl1011xh\d$':
unknown system error
11/15/2005 00:36:04 ANS1377W The client was unable to obtain a
snapshot of '\\kl1011xh\d$'. The operation will continue without
snapshot support.
11/15/2005 00:38:51 ANS1327W The snapshot operation for 'E:' failed
with error code: 663.
11/15/2005 00:39:01 ANS1400W The snapshot cache location is not valid.
11/15/2005 00:39:01 ANS1377W The client was unable to obtain a
snapshot of '\\kl1011xh\e$'. The operation will continue without
snapshot support.
11/15/2005 01:07:19 ANS1327W The snapshot operation for 'E:' failed
with error code: 114.
11/15/2005 01:07:19
Re: The snapshot operation for 'C:' failed with error code: 114.
Hi Andy!
Thanks, we will pursue that one too. We also found 891957 which is also VSS
related. I see so many VSS related issues that I have the strange feeling that
VSS is still in the beta stage...
Thank you very much!!!
Kindest regards,
Eric van Loon
KLM Royal Dutch Airlines
-Original Message-
From: Andrew Raibeck [mailto:[EMAIL PROTECTED]
Sent: Tuesday, November 15, 2005 16:49
To: ADSM-L@VM.MARIST.EDU
Subject: Re: The snapshot operation for 'C:' failed with error code:
114.
Hi Erick,
How about looking at MS article 826936?
This could very well be a problem with VSS. Have a look at the above
article. If that doesn't help, you can contact IBM TSM support, but also
consider contacting MS, as it might take both parties to identify the
issue.
Best regards,
Andy
Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/[EMAIL PROTECTED]
Internet e-mail: [EMAIL PROTECTED]
IBM Tivoli Storage Manager support web page:
http://www-306.ibm.com/software/sysmgmt/products/support/IBMTivoliStorageManager.html
The only dumb question is the one that goes unasked.
The command line is your friend.
Good enough is the enemy of excellence.
ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU wrote on 2005-11-15
08:25:10:
Hi Andy!
APAR IC43316 talks about applying two Microsoft hotfixes: KB833167
and KB867686. KB833167 is part of Windows 2003 SP1, which is already
installed on this machine, KB867686 is a knowledge base article
which doesn't seem to exist...
We did apply the registry change suggested in this APAR.
Kindest regards,
Eric van Loon
KLM Royal Dutch Airlines
-Original Message-
From: Andrew Raibeck [mailto:[EMAIL PROTECTED]
Sent: Tuesday, November 15, 2005 15:22
To: ADSM-L@VM.MARIST.EDU
Subject: Re: The snapshot operation for 'C:' failed with error code:
114.
Hi Eric,
For the OFS issues, the message that immediately follows the return code
message explains the return code.
I wonder if you have insufficient free space for the snapshot? The
messages that say the snapshotcachesize was adjusted are probably
indicative of insufficient space. Is it possible for you to monitor the
disk free space while a backup occurs?
For the VSS error messages, have a look at APAR IC43316, which includes
not only a code fix (which is already in 5.3.2), but some additional MS
patches.
Regards,
Andy
Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/[EMAIL PROTECTED]
Internet e-mail: [EMAIL PROTECTED]
IBM Tivoli Storage Manager support web page:
http://www-306.ibm.
com/software/sysmgmt/products/support/IBMTivoliStorageManager.html
The only dumb question is the one that goes unasked.
The command line is your friend.
Good enough is the enemy of excellence.
ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU wrote on 2005-11-15
05:38:56:
Hi *SM-ers!
We keep on struggling with making snapshot work on a Windows 2003
node (TSM 5.3.2.0 client).
The SNAPSHOTCACHESIZE is already set to 50.
The C: has 3.55 GB, D: has 5.04 GB and E: has got 5.90 GB of free
space.
If the error codes are equal to the TSM API return codes, then that
doesn't help much either: 114 means Unknown System Error and 663 I
cannot even find...
Does anybody know how to find the cause of these errors? I already
applied the Microsoft VSS patch KB891957, to no avail...
Thanks in advance!
Kindest regards,
Eric van Loon
KLM Royal Dutch Airlines
11/15/2005 00:01:10 ANS1959W Removing previous incomplete group
'\SYSSTATE' Id:0-82000483
11/15/2005 00:01:18 ANS1959W Removing previous incomplete group
'\WMI' Id:0-82000485
11/15/2005 00:01:18 ANS1959W Removing previous incomplete group
'\EVENTLOG' Id:0-82000487
11/15/2005 00:01:18 ANS1959W Removing previous incomplete group
'\IIS' Id:0-82000486
11/15/2005 00:01:20 Snapshot cache size adjusted to accommodate
insufficient space:
11/15/2005 00:01:20 Cache volume directory = c:
\tsmlvsacache\Volume{4031eb10-c5dc-11d8-9a5e-806e6f6e6963}\
11/15/2005 00:01:20 Snap volume = c:
11/15/2005 00:11:45 Snapshot cache size adjusted to accommodate
insufficient space:
11/15/2005 00:11:45 Cache volume directory = e:
\tsmlvsacache\Volume{735c0427-f5ce-11d8-9a70-505054503030}\
11/15/2005 00:11:45 Snap volume = e:
11/15/2005 00:35:01 Snapshot cache size adjusted to accommodate
insufficient space:
11/15/2005 00:35:02 Cache volume directory = e:
\tsmlvsacache\Volume{735c0427-f5ce-11d8-9a70-505054503030}\
11/15/2005 00:35:02 Snap volume = e:
11/15/2005 00:36:02 ANS1228E Sending of object '\\kl1011xh\d$' failed
11/15/2005 00:36:02 ANS1327W The snapshot operation for 'D:' failed
with error code: 114.
11/15/2005 00:36:02 ANS4034E Error processing '\\kl1011xh\d$':
unknown system error
11/15/2005 00:36:04 ANS1377W The client was unable to obtain a
snapshot of '\\kl1011xh\d
