Re: restore causing mount tape to status reserved?

2004-06-07 Thread Remco Post
On Sun, 6 Jun 2004 21:51:19 -0500
Alexander Lazarevich [EMAIL PROTECTED] wrote:

 TSM 5.1.6.5 on windows 2K server.

 When I run a simple restore, nothing that I haven't done a hundred
 times before, the restore hangs after a minute or two, and doesn't do
 squat, forever. The only thing I notice is the q mount command shows
 something odd:

 tsm:q mount
 ANR8376I Mount point reserved in device class LTOCLASS1, status:
 RESERVED. ANR8334I 1 matches found.

 I've never set anything in the server to be 'reserved'. This is
 happening completely unexpectedly. I have no idea on what to do, as
 the actlog shows zipo on this error. I don't even think TSM thinks
 it's an error.

 I will work on it in the monring, but maybe someone has a quick fix.
 Didn't find one in the list...


It sounds like your restore process needs a tapedrive but no drives are
on-line...

 Any ideas?

 Alex


--
Met vriendelijke groeten,

Remco Post

SARA - Reken- en Netwerkdiensten  http://www.sara.nl
High Performance Computing  Tel. +31 20 592 3000Fax. +31 20 668 3167

I really didn't foresee the Internet. But then, neither did the
computer industry. Not that that tells us very much of course - the
computer industry didn't even foresee that the century was going to
end. -- Douglas Adams


Re: restore causing mount tape to status reserved?

2004-06-07 Thread Richard Sims
TSM 5.1.6.5 on windows 2K server.

When I run a simple restore, nothing that I haven't done a hundred times
before, the restore hangs after a minute or two, and doesn't do squat,
forever. The only thing I notice is the q mount command shows something
odd:

tsm:q mount
ANR8376I Mount point reserved in device class LTOCLASS1, status: RESERVED.
ANR8334I 1 matches found.

I've never set anything in the server to be 'reserved'. This is happening
completely unexpectedly. I have no idea on what to do, as the actlog shows
zipo on this error. I don't even think TSM thinks it's an error.

I will work on it in the monring, but maybe someone has a quick fix.
Didn't find one in the list...

I believe that the only quick fix is to restart the TSM server.

A Reserve is a special device command to retain control of a tape drive or the
like in an environment where the drive is shared by multiple hosts, over
multiple open-close processing sequences.  In AIX, this is accomplished at the
driver level by issuing an ioctl() to perform an SIOC_RESERVE command.
You can do 'SHow MP' and possibly 'SHow LIBrary' to verify this status and fully
identify the drive at issue.
I would check back in the Activity Log to determine what circumstances were
involved in that drive becoming reserved, to try to possibly identify an issue
with an operation sequence or allied software component which precipitates the
condition, to avoid or correct it.

Elevating the maintenance level of your TSM server may or may not alleviate the
possibility of recurrence.

   Richard Sims


Re: restore causing mount tape to status reserved?

2004-06-07 Thread Remco Post
On Mon, 7 Jun 2004 07:48:50 -0400
Richard Sims [EMAIL PROTECTED] wrote:

 TSM 5.1.6.5 on windows 2K server.
 
 When I run a simple restore, nothing that I haven't done a hundred
 times before, the restore hangs after a minute or two, and doesn't do
 squat, forever. The only thing I notice is the q mount command shows
 something odd:
 
 tsm:q mount
 ANR8376I Mount point reserved in device class LTOCLASS1, status:
 RESERVED. ANR8334I 1 matches found.
 
 I've never set anything in the server to be 'reserved'. This is
 happening completely unexpectedly. I have no idea on what to do, as
 the actlog shows zipo on this error. I don't even think TSM thinks
 it's an error.
 
 I will work on it in the monring, but maybe someone has a quick fix.
 Didn't find one in the list...

 I believe that the only quick fix is to restart the TSM server.

 A Reserve is a special device command to retain control of a tape
 drive or the like in an environment where the drive is shared by
 multiple hosts, over

A reserv also happens when a process needs multiple devices (eg two
tapedrives) in different deviceclasses and only one is available. That
one is then reserved, while the process waits for the other to become
available, making sure the reserved drive is still available for use
when the other resource becomes available. Happens to us all the time.

I'd check 'q dr' and 'q path'.



--
Met vriendelijke groeten,

Remco Post

SARA - Reken- en Netwerkdiensten  http://www.sara.nl
High Performance Computing  Tel. +31 20 592 3000Fax. +31 20 668 3167

I really didn't foresee the Internet. But then, neither did the
computer industry. Not that that tells us very much of course - the
computer industry didn't even foresee that the century was going to
end. -- Douglas Adams


restore causing mount tape to status reserved?

2004-06-06 Thread Alexander Lazarevich
TSM 5.1.6.5 on windows 2K server.
When I run a simple restore, nothing that I haven't done a hundred times
before, the restore hangs after a minute or two, and doesn't do squat,
forever. The only thing I notice is the q mount command shows something
odd:
tsm:q mount
ANR8376I Mount point reserved in device class LTOCLASS1, status: RESERVED.
ANR8334I 1 matches found.
I've never set anything in the server to be 'reserved'. This is happening
completely unexpectedly. I have no idea on what to do, as the actlog shows
zipo on this error. I don't even think TSM thinks it's an error.
I will work on it in the monring, but maybe someone has a quick fix.
Didn't find one in the list...
Any ideas?
Alex