v13.ReportService keeps throwing InternalError since yesterday for some accounts

2011-01-09 Thread T.J.

Hi there,

Since yesterday, we keep getting the response "An internal error has
occurred.  Please retry your request." for some of the AdWords
accounts that we are processing. I have copied the log for one such
call below. It doesn't seem to matter for what period I try to
retrieve the data in the report.

For other accounts, everything seems to work fine.

Any ideas as to how to fix or work around this issue? Right now we are
kind of stuck here.

Thanks,
T.J.



-BEGIN API CALL-

Request
---

POST /api/adwords/v13/ReportService
User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; MS Web Services Client
Protocol 2.0.50727.4952)
VsDebuggerCausalityData: uIDPoxnDkO1lkO5Oh
+nvjcp39cEAqwmAfljSXUKVL0v0Ofkqu7AHL8CXBR1Irz9N229jt7MACQAA
Content-Type: text/xml; charset=utf-8
SOAPAction: ""
Host: adwords.google.com
Content-Length: 2345
Expect: 100-continue

http://schemas.xmlsoap.org/soap/envelope/";
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance";
xmlns:xsd="http://www.w3.org/2001/
XMLSchema">l6wwhttps://adwords.google.com/
api/adwords/v13">***-***-https://adwords.google.com/api/adwords/v13";>zEZwhttps://adwords.google.com/api/adwords/
v13">*...@***.***https://adwords.google.com/
api/adwords/v13">***2011-01-07Creative
Structure Report2010-01-08EnabledCreativeActiveCreativeIdAdGroupAdGroupIdAdGroupMaxContentCpcAdGroupMaxCpcAdGroupMaxCpmAdGroupSiteMaxCpcAdGroupStatusAdGroupTargetCpaAdStatusCampaignCampaignIdCampaignStatusCreativeDestUrlCreativeTypeDailyBudgetDescriptionLine1DescriptionLine2DescriptionLine3ImageAdNameImageHostingKeyPhoneNoVisibleUrlStructure

Response


X-Content-Type-Options: nosniff
X-Frame-Options: SAMEORIGIN
X-XSS-Protection: 1; mode=block
Transfer-Encoding: chunked
Cache-Control: private, max-age=0
Content-Type: text/xml; charset=utf-8
Date: Sat, 08 Jan 2011 17:34:55 GMT
Expires: Sat, 08 Jan 2011 17:34:55 GMT
Server: GSE

http://schemas.xmlsoap.org/soap/
envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema";
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance";>

  http://schemas.xmlsoap.org/soap/actor/
next" soapenv:mustUnderstand="0" xmlns="https://adwords.google.com/api/
adwords/v13">386
  http://schemas.xmlsoap.org/soap/actor/
next" soapenv:mustUnderstand="0" xmlns="https://adwords.google.com/api/
adwords/v13">0
  http://schemas.xmlsoap.org/soap/actor/next";
soapenv:mustUnderstand="0" xmlns="https://adwords.google.com/api/
adwords/v13">0
  http://schemas.xmlsoap.org/soap/actor/
next" soapenv:mustUnderstand="0" xmlns="https://adwords.google.com/api/
adwords/v13">dcf105d4d513b02adb6f0a4bde569797


  
 soapenv:Server.generalException

 An internal error has occurred.  Please retry your
request.

 
  https://adwords.google.com/api/adwords/
v13">
   0

   An internal error has occurred.  Please retry your
request.



   

  



-END API CALL---

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Which service is better to track adwords conversions on my CRM

2011-01-09 Thread Marco Rossi
Hi,

could someone please tell me if there is any specific service that can
help me track any single AdWords conversion on my CRM. My objective is
that as soon as I create a lead via AdWords, my CRM notes that it is
coming from this channel and from then on I simply check my CRM to
know how many sales and their value is coming from AdWords in a given
date range. Thanks in advance.

Marco Rossi.

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Re: Report using days in a month

2011-01-09 Thread AdWords API Advisor
Hi,

You could run an Ad performance report with a custom start date and
end date, and request Date as an additional column. You could then
convert Date column value into Day, based on the start date. See the
following code examples and links for more details:

How to add a report definition:
http://code.google.com/p/google-api-adwords-dotnet/source/browse/branches/v11.3/examples/csharp/v201008/AddKeywordsPerformanceReportDefinition.cs?r=140
Downloading a report:
http://code.google.com/p/google-api-adwords-dotnet/source/browse/branches/v11.3/examples/csharp/v201008/DownloadReport.cs?r=140
Report aggregation: http://code.google.com/apis/adwords/docs/reportguide.html

Cheers,
Anash P. Oommen,
AdWords API Advisor.

On Jan 8, 5:56 am, "[8)][][][][:o][][/)]"  wrote:
> Is there any kind of report that I could get for exemple:
>
> *Day / Clicks*
> 1     / 45
> 2     / 42
> 3     / 41
> 4     / 42
> 5     / 47
> 6     / 35
> 7     / 45
> 8     / 78
> ...
> 31    / 45
>
> Or I only can get the clicks during a period of time?

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Re: Pause/Enable/Delete text ad and keyword

2011-01-09 Thread AdWords API Advisor
Hi Ramesh,

I replied to your question on this thread:
http://groups.google.com/group/adwords-api/browse_thread/thread/1c9d58ad53756c13/086223855bf9d0b1?show_docid=086223855bf9d0b1&pli=1.
Please post your follow up questions on that thread.

Cheers,
Anash P. Oommen,
AdWords API Advisor.

On Jan 8, 8:36 am, Ramesh Amala Srinivasan 
wrote:
> my doubt is how to pass the "id" of the text ad whose status i want to
> update..

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Re: It's possible to Edit an Text AD ?

2011-01-09 Thread AdWords API Advisor
Hi Ramesh,

You need to create an AdGroupAd and an Ad object within it, set the
adGroupId, status and adId, and call AdGroupAdService::mutate with SET
operation. See this code example for more details.

http://code.google.com/p/google-api-adwords-dotnet/source/browse/branches/v11.3/examples/csharp/v201008/UpdateAd.cs?r=140

Cheers,
Anash P. Oommen,
AdWords API Advisor.

On Jan 8, 8:44 am, Ramesh Amala Srinivasan 
wrote:
> //You can only modify the status of an existing Ad//
>
> how to modify the status of text ad ? how to pass the text ad id whose
> status need to be updated..

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Re: Formatting of CSV files returned from Keyword Performance reportservice

2011-01-09 Thread Reed
I should have mentioned that this is V201008 of the api.  A sample
file has been sent to the private API address.
thanks
reed

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Formatting of CSV files returned from Keyword Performance reportservice

2011-01-09 Thread Reed
I'm seeing a change in the way the CSV files coming back from the
reportservice look.  This is for the Keyword Performance but that
doesn't mean that it might not be happening on other reports as well.
It isn't happening on all of our clint accounts, and I cannot come up
with a pattern. But it is causing big problems with parsing the file
and appears to be a bug on the API end.

In the badly formatted files, the beginning of the file looks like
this:

"Keyword Perf Rpt With Conversions (Jan 7, 2011)
Keyword text",Day,Keyword ID,Match type,Quality score,First page
CPC,Highest position,Conversion action name,Conversion tracking
purpose,Conv. (many-per-click),Keyword state,Is negative,Conv. (1-per-
click),Ad group,Campaign,Ad group ID,Campaign ID,Destination URL

Notice where the closing double quote is on the Report Title - it is
actually after the column heading for the first column of the report,
which is part of the second line.  This causes problems with parsing
the CSV on two levels.  FIrst, the end-of-line character between the
title line and the column header line is inside of the double quotes,
and makes the column header line look like it is not on a line of its
own.  Plus, even if it could figure out that the rest of that line is
actually column headers, it won't see the first header (keyword)
because the header is inside of the double quotes.

Other files look like this:

"Keyword Perf Rpt With Conversions (Dec 7, 2010)"
Keyword text,Day,Keyword ID,Match type,Quality score,First page
CPC,Highest position,Conversion action name,Conversion tracking
purpose,Conv. (many-per-click),Keyword state,Is negative,Conv. (1-per-
click),Ad group,Campaign,Ad group ID,Campaign ID,Destination URL

Which are parsed just fine.  This seems to have started happening with
reports that were pulled on Saturday 1/8/11.  I am trying to backtrack
to get report and request IDs.  Nothing has changed on our end in
terms of the SOAP requests for defining the reports or downloading the
files, and it doesn't seem to happen on all files - but I'm still
trying to sort out the specifics.  I will try to isolate a couple of
the actual files and email them to the private API email address
shortly.

Is anyone else seeing this?  This is a serious problem for us because
we pull all of our clients' performance data via these reports.

thanks!
-reed

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ID's

2011-01-09 Thread Kevin
Are ID's unique across all object types?

So is a keyword id unique across adgroup id's, campaign id's, and ad
id's?

Thanks,
Kevin

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