Re: AuthenticationError.CUSTOMER_NOT_FOUND

2012-01-11 Thread Chirag
Hello,

I am having same problem. I am able to use other customer id perfectly
with the same script but for some customers only i am this type of
error. I am using the production environment.

AuthenticationError.CUSTOMER_NOT_FOUND @ ; trigger:'-1'
Service[CampaignService.get]


Thanks,



On Dec 9 2011, 8:01 pm, Kevin Winter  wrote:
> Hi,
>   Please see my response above.  You cannot use production
> clientCustomerIds in sandbox.
>
> - Kevin Winter
> AdWords API Team
>
>
>
>
>
>
>
> On Tuesday, December 6, 2011 10:16:47 PM UTC-5, TDev wrote:
>
> > Hi,
> > I'm new to adwords. I try to run my first app with the following code
>
> >                    ...
>
> > but i gave the fillowing error when it tries to run  CampaignPage page
> > = cs.get(s) :
>
> > AuthenticationError.CUSTOMER_NOT_FOUND @ ; trigger:'292-505-0786'
> > Service[CampaignService.get]
>
> > Anyone knows whats the reason?
>
> > Thanks

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Re: Reporting: v13 has way more rows than v201101

2012-01-11 Thread jstedman
If you want data aggregated by keyword or placement url, you might want to 
check out the Criteria Report.

https://code.google.com/apis/adwords/docs/appendix/reports.html#criteria

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Re: Where is the AuthToken in MyClientCenter (MCC)?

2012-01-11 Thread Evgeniy Bogdanov
Hi.

If you mean Developer Token, you can find it on My account -> Adwords
API Center.

Regards,
Evgeniy.

On 11 янв, 16:43, jepster <400...@googlemail.com> wrote:
> Hi,
>
> I've already got the AuthToken by the MCC. The problem is: that was
> some months ago! How I can navigate to the page, where the "AuthToken"
> is?

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Re: MaxCPC values on Keywords Performance Report (AdHoc)

2012-01-11 Thread Eric Koleda
Hi,

In general a value of "--" means "null" for reports.  However the maxCpc 
field should pull in the ad group's default maxCpc if there is none set for 
the keyword.  Are you seeing this behavior consistently?

Best,
- Eric Koleda, AdWords API Team

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Re: Java Client LIbraries, tryng to access an account via a master account

2012-01-11 Thread Eric Koleda
Hi Gavin,

Can you double check that accountId value you are using isn't null and 
isn't an email address?  If you are still having issues do as Evgeniy said 
and open a bug on the client library's issue tracker.

Best,
- Eric Koleda, AdWords API Team

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Re: Sandbox InternalApiError - Retrieving AdGroupAds

2012-01-11 Thread Rob O.
I fixed the developerToken field and no difference.

I'm pretty sure this is a server-side error and need support/engineer
to check it out because I am to:

- Get the list of accounts (it initially created them)
- Create and get list of campaigns
- Create and get list of ad groups
- Create and get list of ad group criteria
- Create ads

But I am unable to get the list of ads...

Please create an issue ticket to review and fix this as this is time-
sensitive. Thanks

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Re: Internal API Error while using the TargetingIdeaService in sandbox

2012-01-11 Thread Eric Koleda
Hi Stephan,

I'm not able to replicate this on my own account.  Are you still seeing 
this error?

Best,
- Eric Koleda, AdWords API Team

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Re: Sandbox InternalApiError - Retrieving AdGroupAds

2012-01-11 Thread Rob O.
I trimmed it down to only select the Id field and the exact same
request works against the AdGroupService and returns the list of ad
groups correctly.

However, the exact same request against the AdGroupAdService returns
the same unexpected internal error.

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Re: Sandbox InternalApiError - Retrieving AdGroupAds

2012-01-11 Thread Rob O.
I'm still getting the unexpected internal error but I managed to get some 
logging going.

The request:

POST 
/api/adwords/cm/v201109/AdGroupAdService?oauth_consumer_key=anonymous&oauth_token=*blocked*&oauth_signature_method=HMAC-SHA1&oauth_timestamp=1326320743&oauth_nonce=*blocked*&oauth_version=1.0a&oauth_signature=*blocked*
 HTTP/1.1
Host: adwords-sandbox.google.com
Connection: Keep-Alive
User-Agent: PHP-SOAP/5.3.8, gzip
Accept-Encoding: gzip, deflate
Content-Encoding: gzip
Content-Type: text/xml; charset=utf-8
SOAPAction: ""
Content-Length: 414

http://schemas.xmlsoap.org/soap/envelope/"; 
xmlns:ns1="https://adwords.google.com/api/adwords/cm/v201109";>
  

  5307714836
  INSERT_DEVELOPER_TOKEN_HERE

  AwApi-PHP-2.7.2-AdWords Test Application 
(rolmos)

  
  

  
Id
AdGroupId

Status

  Id
  ASCENDING

  


  



The response:

HTTP/1.1 500 Internal Server Error
Content-Type: text/xml; charset=UTF-8
Content-Encoding: gzip
Date: Wed, 11 Jan 2012 22:25:46 GMT
Expires: Wed, 11 Jan 2012 22:25:46 GMT
Cache-Control: private, max-age=0
X-Content-Type-Options: nosniff
X-Frame-Options: SAMEORIGIN
X-XSS-Protection: 1; mode=block
Content-Length: 541
Server: GSE

http://schemas.xmlsoap.org/soap/envelope/";>
  
https://adwords.google.com/api/adwords/cm/v201109";>
  0004b6481ccbf9e80a0ce4020f62
  AdGroupAdService

  get
  1
  2054
  1

  
  


  soap:Server
  [InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
com.google.ads.api.services.common.error.InternalApiError.(InternalApiErro]
  
https://adwords.google.com/api/adwords/cm/v201109";>
  [InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
com.google.ads.api.services.common.error.InternalApiError.(InternalApiErro]

  ApiException
  http://www.w3.org/2001/XMLSchema-instance"; 
xsi:type="InternalApiError">



InternalApiError.UNEXPECTED_INTERNAL_API_ERROR
InternalApiError
UNEXPECTED_INTERNAL_API_ERROR

  

  

  



Any insight appreciated. Thanks



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Managed Placement Report

2012-01-11 Thread Peter S.
>From V13 it looks like for managed placements the records coming back
from old the MCC report for the fields Keyword and MatchType are now
in the Managed Placements Performance report for V201109. I figured
out that Keyword is now the field PlacementUrl however I cannot seem
to figure out what MatchType is.  It looks like some sort of Enum with
the values such as WebSite and ContentChannel.  Could someone point me
to which field in the Managed Placements Performance this field maps
to.  Thanks, Peter

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Reporting: v13 has way more rows than v201101

2012-01-11 Thread bgraves
I've noticed that the Keyword Activity report in v13 has 6 times as
many rows as the v201101 Ad Performance Report.  This is due to the
fact that I am missing a lot of impression/position data due to
missing keywordid row data that I have in v13.  Is v201101 filtering
out keywordid rows that have low impressions?  If so, how can I change
this to match the data I'm getting in v13.

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Re: Report Utils error: Could not read report

2012-01-11 Thread carver
sorry, forgot to add: this is happening only with the sandbox account,
everything is ok on production.

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Report Utils error: Could not read report

2012-01-11 Thread carver
I can not download neither Ad Performance Report nor Keyword
Performance Report, but it's working well with AdGroup Performance
report.
Using Ads API Client Libraries for Ruby v0.4.5
API version is 201109.

Here is my report definition:
{
  :selector=> {
:fields=>[:CampaignId, :AdGroupId, :Headline],
:predicates=>[]
  },
  :report_name=>"test",
  :report_type=>"AD_PERFORMANCE_REPORT",
  :date_range_type=>"ALL_TIME",
  :download_format=>"CSV"
}

AdwordsApi::Errors::ReportError is being raised, and I'm seeing this
in the server response:
{"code":500,"headers":{"Content-Type":"text/html;
charset=UTF-8","Date":"Wed, 11 Jan 2012 18:18:49 GMT","Expires":"Wed,
11 Jan 2012 18:18:49 GMT","Cache-Control":"private, max-age=0","X-
Content-Type-Options":"nosniff","X-Frame-Options":"SAMEORIGIN","X-XSS-
Protection":"1; mode=block","Server":"GSE","Transfer-
Encoding":"chunked"},"raw_body":"!!!1|||-1|||Could not read
report???"}

Again, I'm not getting any errors when downloading AdGroup report.. As
far as I remember, it worked fine until today. Is this a temporary
issue?
Please, help.

Thanks!

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Re: AccountService is only available on a whitelist basis

2012-01-11 Thread Eric Koleda
Hi,

This week an issue arose that caused the timezone to be returned as an 
internal ID, instead of a string.  We are working to correct the problem, 
but at this time I don't know when exactly the fix will be complete.

Best,
- Eric

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Does v13 reports require developer token starting Jan 17th?

2012-01-11 Thread DJAIN
Hi There,

This is in reference to yesterday's (01/10) blog post titles as
"Developer token required in reports starting January 17th". In the
original blog post about this topic (http://adwordsapi.blogspot.com/
2011/11/action-required-developer-token.html)  mentions that it will
affect all report downloads for tools built on API versions post v13.
We are currently on v13, so I am assuming this change will not affect
us.

Is this a safe assumption and our reports will continue working past
Jan 17th? Please confirm.

Thanks,
Dharmveer Jain

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Office Hours today, 2012/01/11 - bring your migration questions!

2012-01-11 Thread Kevin Winter
Hi all,
  Just wanted to remind everyone that we are hosting Office Hours today to 
answer your AdWords API questions: 
https://developers.google.com/events/ahNzfmdvb2dsZS1kZXZlbG9wZXJzcg0LEgVFdmVudBij6REM/

Remember, the sunset of all pre-v201109 services will happen at the end of 
February (
http://googleadsdeveloper.blogspot.com/2012/01/55-days-until-adwords-api-deprecation.html)
 
and we strongly encourage you to migrate early.  Feel free to bring your 
migration questions!

- Kevin Winter
AdWords API team

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Re: AccountService is only available on a whitelist basis

2012-01-11 Thread mm
Ok, I've created a CampaignPerformanceReport which includes the 
AccountDescriptiveName 
& AccountTimeZoneId. However, the value returned for the AccountTimeZoneId 
is 1. How do I interpret that data?

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Re: Cross Client Support for v201101

2012-01-11 Thread Ty.Roden
Looks like this means some code changes to anyone that used to gather
the results in one XML file. Instead of retrying for the one file, we
will have to spool our requests to your server in groups of 10 clients
or less, and continue to monitor each individual report process and
retry as required for each. Though I get it and understand the shift
for people with a large quantity of clients, this is the sort of
change in API functionality that we really should have been given more
time to implement. We have received no notifications of this change
(not an uncommon occurrence unfortunately) and we have to hurry to get
this fixed for our clients to get their reporting. Since you will not
be fixing it I guess that is that.

On Jan 11, 11:46 am, Kevin Winter  wrote:
> Hi,
>   No, we do not plan to directly support this use case moving forward, but
> we have written a blog post with our recommendations on how to accomplish
> this:http://adwordsapi.blogspot.com/2011/10/downloading-reports-for-lots-o...
>
> - Kevin Winter
> AdWords API Team
>
>
>
>
>
>
>
> On Wednesday, January 11, 2012 11:37:21 AM UTC-5, Ty.Roden wrote:
>
> > We were using this as well, and once again the API is broken for us.
> > Whether supported or not, this has been working just fine, and we were
> > not notified of any change. Unfortunately this has once again broken
> > the API for us. Fully functional unedited applications break every now
> > and then due to changes like this, its quite frustrating... will there
> > be a fix?

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Re: Cross Client Support for v201101

2012-01-11 Thread Kevin Winter
Hi,
  No, we do not plan to directly support this use case moving forward, but 
we have written a blog post with our recommendations on how to accomplish 
this: 
http://adwordsapi.blogspot.com/2011/10/downloading-reports-for-lots-of-client.html

- Kevin Winter
AdWords API Team

On Wednesday, January 11, 2012 11:37:21 AM UTC-5, Ty.Roden wrote:
>
> We were using this as well, and once again the API is broken for us. 
> Whether supported or not, this has been working just fine, and we were 
> not notified of any change. Unfortunately this has once again broken 
> the API for us. Fully functional unedited applications break every now 
> and then due to changes like this, its quite frustrating... will there 
> be a fix? 
>

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Re: Cross Client Support for v201101

2012-01-11 Thread Ty.Roden
We were using this as well, and once again the API is broken for us.
Whether supported or not, this has been working just fine, and we were
not notified of any change. Unfortunately this has once again broken
the API for us. Fully functional unedited applications break every now
and then due to changes like this, its quite frustrating... will there
be a fix?

On Jan 11, 11:32 am, Kevin Winter  wrote:
> Hi,
>   Yes, we reached out directly to developers who were actively using this
> feature.  I believe the Contact Emails listed on the application for API
> access were used, but I'm not positive.
>
> - Kevin Winter
> AdWords API Team
>
>
>
>
>
>
>
> On Wednesday, January 11, 2012 11:15:11 AM UTC-5, Greig Daines wrote:
>
> > OK, that's a shame. It was working fine for us and has caused us some real
> > problems just to have it suddenly stop.
>
> > We didn't receive any prior notice that it was going to stop working - was
> > there any further communication apart from that 10 month old blog post?

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Re: api for getting info using gclid

2012-01-11 Thread Kevin Winter
Hi Vijayraj,
  I believe the {creative} parameter will return the ID of the Ad, but I 
have not used ValueTrack myself, so I recommend you test this.

- Kevin Winter
AdWords API Team

On Wednesday, January 11, 2012 7:24:26 AM UTC-5, Vijayraj Chauhan wrote:
>
> Hi Kevin,
>
> Thanks for the link...However referring to ValueTrack I found that it is 
> possible only to get the keyword...Using this keyword we can find the 
> AdGroup in which that keyword is present, but we cannot find the ad which 
> was displayed to the user...Is it possible to retrieve the Ad id ...??
>
> TIA,
> Vijayraj
>

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Re: Cross Client Support for v201101

2012-01-11 Thread Kevin Winter
Hi,
  Yes, we reached out directly to developers who were actively using this 
feature.  I believe the Contact Emails listed on the application for API 
access were used, but I'm not positive.

- Kevin Winter
AdWords API Team

On Wednesday, January 11, 2012 11:15:11 AM UTC-5, Greig Daines wrote:
>
> OK, that's a shame. It was working fine for us and has caused us some real 
> problems just to have it suddenly stop.
>
> We didn't receive any prior notice that it was going to stop working - was 
> there any further communication apart from that 10 month old blog post?
>

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Re: Cross Client Support for v201101

2012-01-11 Thread Greig Daines
OK, that's a shame. It was working fine for us and has caused us some real 
problems just to have it suddenly stop.

We didn't receive any prior notice that it was going to stop working - was 
there any further communication apart from that 10 month old blog post?

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Re: Cross Client Support for v201101

2012-01-11 Thread Kevin Winter
Hi,
  Cross client support in v201101 were never officially supported: 
http://adwordsapi.blogspot.com/2011/03/update-to-reporting-service-in-adwords.html

We reached out directly to developers prior to the shutdown.  We do not 
intend to support this feature moving forward.

- Kevin Winter
AdWords API Team

On Tuesday, January 10, 2012 1:23:16 PM UTC-5, danielg wrote:
>
> Has Cross Client reporting been disabled for v201101? I am using Cast 
> Iron to retrieve the Keyword Performance reports over 4 clients and I 
> have not had any issues in doing so until recently. Yesterday, 
> 01/09/2011 when I ran the extract, I was able to successfully retrieve 
> the report, but when the extract ran today I received the error 
>
> SOAP fault from Item: 
> [ReportDefinitionError.CUSTOMER_SERVING_TYPE_REPORT_MISMATCH @ 
> operations; trigger:'cross client reports are not 
> supported']ApiExceptionoperationscross client reports are not 
> supportedReportDefinitionError.CUSTOMER_SERVING_TYPE_REPORT_MISMATCHReportDefinitionErrorCUSTOMER_SERVING_TYPE_REPORT_MISMATCH
>  
>
>
> Please help! 
>
>

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Re: v13: ReportService "405 HTTP method POST is not supported by this URL"

2012-01-11 Thread Ryan M
I was using the v13 Reporting 
URL https://adwords.google.com/api/adwords/v13.  I have 2 reports that have 
been failing. They are both AdGroup Performance Reports.  I think it is a 
null issue for me at this point as I have almost completely completed 
rewriting our tool to use the latest api and have patched in the code from 
the new reports back to the old ones until we complete our switch.

Thanks for the Reply

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Where is the AuthToken in MyClientCenter (MCC)?

2012-01-11 Thread jepster
Hi,

I've already got the AuthToken by the MCC. The problem is: that was
some months ago! How I can navigate to the page, where the "AuthToken"
is?

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Does developer token required affect v13?

2012-01-11 Thread aengland
I wanted to confirm that the "Developer token required in reports starting 
January 17th" post 
(http://googleadsdeveloper.blogspot.com/2012/01/developer-token-required-in-reports.html)
 
does not affect v13 of the API.  I soon plan to upgrade to the new v201109 
but wanted to be sure that I did not need to make any updates for the v13 
calls for this developer token.  Thanks in advance.

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Re: api for getting info using gclid

2012-01-11 Thread Vijayraj Chauhan
Hi Kevin,

Thanks for the link...However referring to ValueTrack I found that it is 
possible only to get the keyword...Using this keyword we can find the 
AdGroup in which that keyword is present, but we cannot find the ad which 
was displayed to the user...Is it possible to retrieve the Ad id ...??

TIA,
Vijayraj

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Sandbox InternalApiError - Retrieving AdGroupAds

2012-01-11 Thread Rob O.
Everything else works except the call to retrieve ads. Unfortunately I'm 
having trouble with the PHP SDK and logging.

Is this just a temporary issue?

Thanks

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Re: Unable to retrieve ApiUsageInfo with UNIT_COUNT_FOR_CLIENTS (Java Client - v201109)

2012-01-11 Thread TompiT
My bad ... By setting the selector with setIncludeSubAccounts at true it 
seems to work. ApiUsageRecord is now properly instantiated. 

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Unable to retrieve ApiUsageInfo with UNIT_COUNT_FOR_CLIENTS (Java Client - v201109)

2012-01-11 Thread TompiT
Hi folks,

I'm trying to retrieve API unit count for a specific customer by using the 
Java Client and API v201109. 
On the selector, if I use the apiUsageType : UNIT_COUNT the request works 
fine.

Unfortunately, if I change the selector type with : UNIT_COUNT_FOR_CLIENTS 
and initialize clientCustomerIds, I receive the following exception : 

> [ApiUsageError.INVALID_CLIENT_CUSTOMER_ID @ selector; trigger:'CUSTOMERID']
>
 
I have also tried to set clientEmails but the result is quite the same :

> [ApiUsageError.INVALID_CLIENT_EMAIL @ selector; trigger:'CUSTOMER_EMAIL'] 
>

I have double checked that the cutomer is linked to the MCC who is used to 
instantiate AdWordsUser. Currently, I have no idea what I'm doing wrong.
Any suggestions would be greatly appreciated.

Many Thanks,

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Re: Cross Client Support for v201101

2012-01-11 Thread Greig Daines
We are seeing this problem too. 

Up until yesterday everything was working fine.   We are still using 
v201101 and are looking to upgrade in early February.

The v201101 version of the API is not due to be deprecated until end of 
February so I can only guess this is a bug with the API.

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Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR during CreateAccountOperation in sandbox

2012-01-11 Thread Vijayraj Chauhan
Hi,

I am facing the same issue in my sandbox account 
*InternalApiError.UNEXPECTED_INTERNAL_API_ERROR 
@ com.google.ads.api.services.common.error.InternalApiError*.

I get this error when using *AdGroupAdServiceInterface *class.It was 
working fine untill yesterday.Also tried in sandbox account viewer but 
got the same error..:(

TIA,
Vijayraj

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