Re: Internal API error v201209 in MutateJobService
I have found this error to be related to creating TemplateAd ad types. When trying to add encoding to these ad types, the ads get deleted, but the new ones with encoding are not created and the above error is thrown. I have sent my logs to the support email address. I also wanted to share the details of my findings here so that others can add work-arounds until the issue is resolved. Since I exclusively use the MutateJobService to send my encoding requests, I've had to disable encoding TemplateAds until this is resolved. - Peter On Friday, March 15, 2013 10:23:36 AM UTC-4, Paul Matthews wrote: Hi Tom, We're just looking into this issue. In the mean time, could you attempt to re-make the request to confirm it consistently errors. Regards, - Paul, AdWords API Team. -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups AdWords API Forum group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups AdWords API Forum group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
Video Ads
Hey All, First of all, I wanted to thank the team for having the great workshop last week - it was very interesting and useful! My question is regarding a subject I brought up to David and Kevin regarding video ads. The challenge we are having now, is to create for our clients video ads in their campaign. As we all know, there is no API to OnLine video campaigns, so the only option is to create a regular adword campaign with video ads in it. The main issue now, is that we can't create video ads on the fly for our clients since there is no option to upload video's via the api (hence to get media id for that video). The feedback I got in the in the workshop was that it may be feasible via linking the account to it's corresponding youtube account. Unfortunately, even after linking the accounts, we still have no option to replicate the video's the customer has in his youtube channel and its adword account, or somehow to gets it's media id (required) in order to create the video ad. Is there another way to retrieve those videos or to upload in order to get media id so I can create video ads via the API? Thanks in advanced, Ro -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups AdWords API Forum group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups AdWords API Forum group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
using CategoryProductsAndServicesSearchParameter caused a INTERNAL_API_ERROR
I am getting the following fault after using CategoryProductsAndServicesSearchParameter, could you please help? I have also posted my request below: soap:Fault faultcodesoap:Server/faultcode faultstring[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError.lt;initgt;(InternalApiErro]/faultstring detail ApiExceptionFault xmlns= https://adwords.google.com/api/adwords/o/v201302; xmlns:ns2= https://adwords.google.com/api/adwords/cm/v201302; ns2:message[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError.lt;initgt;(InternalApiErro]/ns2:message ns2:ApplicationException.TypeApiException/ns2:ApplicationException.Type ns2:errors xmlns:xsi= http://www.w3.org/2001/XMLSchema-instance; xsi:type=ns2:InternalApiError ns2:fieldPath/ ns2:trigger/ ns2:errorStringInternalApiError.UNEXPECTED_INTERNAL_API_ERROR/ns2:errorString ns2:ApiError.TypeInternalApiError/ns2:ApiError.Type ns2:reasonUNEXPECTED_INTERNAL_API_ERROR/ns2:reason /ns2:errors /ApiExceptionFault /detail /soap:Fault My Request is as the follows: selector searchParameters xmlns:ns7= https://adwords.google.com/api/adwords/o/v201302; xsi:type=ns7:RelatedToQuerySearchParameter ns7:queriesHP Pavilion DV6T-2000 15.6 Notebook - Customized/ns7:queries /searchParameters searchParameters xmlns:ns8= https://adwords.google.com/api/adwords/o/v201302; xsi:type=ns8:LocationSearchParameter ns8:locations ns9:id xmlns:ns9= https://adwords.google.com/api/adwords/cm/v201302;2840/ns9:id /ns8:locations /searchParameters searchParameters xmlns:ns10= https://adwords.google.com/api/adwords/o/v201302; xsi:type=ns10:LanguageSearchParameter ns10:languages ns11:id xmlns:ns11= https://adwords.google.com/api/adwords/cm/v201302;1000/ns11:id /ns10:languages /searchParameters searchParameters xmlns:ns12= https://adwords.google.com/api/adwords/o/v201302; xsi:type=ns12:CategoryProductsAndServicesSearchParameter ns12:categoryId12187/ns12:categoryId /searchParameters ideaTypeKEYWORD/ideaType requestTypeIDEAS/requestType requestedAttributeTypesKEYWORD_TEXT/requestedAttributeTypes requestedAttributeTypesSEARCH_VOLUME/requestedAttributeTypes requestedAttributeTypesCOMPETITION/requestedAttributeTypes requestedAttributeTypesAVERAGE_CPC/requestedAttributeTypes requestedAttributeTypesTARGETED_MONTHLY_SEARCHES/requestedAttributeTypes requestedAttributeTypesCATEGORY_PRODUCTS_AND_SERVICES/requestedAttributeTypes paging ns13:startIndex xmlns:ns13= https://adwords.google.com/api/adwords/cm/v201302;0/ns13:startIndex ns14:numberResults xmlns:ns14= https://adwords.google.com/api/adwords/cm/v201302;300/ns14:numberResults /paging /selector -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups AdWords API Forum group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups AdWords API Forum group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
Re: (Consistent) Timeouts submitting keywords with UTF8 characters via MutateJobService
So, if I let the request go for long enough, I eventually get this back
from my API call:
html lang=en
meta charset=utf-8
meta name=viewport content=initial-scale=1, minimum-scale=1,
width=device-width
titleError 502 (Server Error)!!1/title
style
*{margin:0;padding:0}html,code{font:15px/22px
arial,sans-serif}html{background:#fff;color:#222;padding:15px}body{margin:7%
auto 0;max-width:390px;min-height:180px;padding:30px 0 15px}*
body{background:url(//www.google.com/images/errors/robot.png) 100% 5px
no-repeat;padding-right:205px}p{margin:11px 0
22px;overflow:hidden}ins{color:#777;text-decoration:none}a
img{border:0}@media screen and
(max-width:772px){body{background:none;margin-top:0;max-width:none;padding-right:0}}
/style
a href=//www.google.com/img
src=//www.google.com/images/errors/logo_sm.gif alt=Google/a
pb502./b insThat’s an error./ins
pThe server encountered a temporary error and could not complete your
request.pPlease try again in 30 seconds. insThat’s all we know./ins
But this error doesn't actually seem temporary, it is 100% reproducible
with a batch of accented keywords.
I really need some help with this ASAP.
Steve
On Wednesday, March 27, 2013 7:54:14 AM UTC-4, Steve Wollkind wrote:
There is no response at all. I the xml request goes out and nothing ever
comes back. I begin to suspect that the request is not actually leaving
our systems but don't know how to confirm that.
I'd be happy to send you my request xml, but I don't want to post it in
the forum directly because of the company specific information that is
embedded in it. Do you have an email address that I could send it to
directly?
Steve
On Tuesday, March 26, 2013 11:29:19 PM UTC-4, Takeshi Hagikura (AdWords
API Team) wrote:
Hi Steve,
Do you have your request/response xml logs when the request was hanged?
If there is a requestId in the response.
I can query the logs in our side, then at least we can know if the
request reached the server.
Best,
- Takeshi, AdWords API Team
On Tuesday, March 26, 2013 12:26:40 AM UTC+9, Steve Wollkind wrote:
I'm in the process of trying to roll out ads for our recently deployed
Spanish version of our site, and running into an issue.
On the English side, I routinely submit batches of 2500 keywords at a
time to the MutateJobService with no difficulty. I have never had a
timeout doing this. When submitting Spanish keywords, I have discovered
that I have to dial that batch size down to 25 if my batch contains any
accented characters. This behavior is 100% consistent and reproducible for
me: batches of 25 or less work every time. Larger batches will hang, but
the same batch will succeed when all accented characters are removed and
replaced with ASCII.
I submitted a 50 keyword soap request to my sales team and they
forwarded it to some technical people (maybe some of the DAs reading this
forum even?) and they claim they can't find anything wrong with it. They
have not confirmed for me that the request never arrived at the Google
system (if anyone here can help me track down that confirmation, I'd be
thankful). I'm now rather confused as to where the issue is. I am using
the ruby client library, and I suppose something could be going wrong
inside that, but I'm not sure. I'm going to add a note in the ruby issue
forum as well.
Any advice is welcome.
Steve
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