date:20141018

Re: Shopping Campaigns - How to get the image url

2014-10-18 Thread Josh Radcliff (AdWords API Team)

Hi Madhav,

The *ImageAdUrl* field (as you suspected) is only for ImageAds 
,
 
so it won't give you the image URL for your product ads. I'm not aware of 
an AdWords API report field that will provide the image URL for product ads.

I'm not a Content API  
expert, but I think you should be able to get the image URL from your 
Merchant Center feed's image link 
. You might want to 
give that a try.

Cheers,
Josh, AdWords API Team

On Saturday, October 18, 2014 2:34:48 AM UTC-4, Madhav Kakani wrote:
>
> Hi All,
>
> I am using the AdWords API to get the Shopping performance report. I also 
> like to get the image associated with each shopping ad. Is it possible? If 
> so, can one of you guide me the right direction? I also checked the Ad 
> performance report but could find only PromotionLine attribute that is 
> relavant for a shopping ad. Is the ImageAdUrl attribute useful is it only 
> limited for Image ads?
>
> Kind Regards
> Madhav
>

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Re: Exception on Ads pause and create

2014-10-18 Thread Josh Radcliff (AdWords API Team)

I forgot to ask: could you pass along the date/times (including time zone) 
when you encountered this error, as well as the AdGroup ID and Ad IDs in 
your requests? That will allow me to check if there were any issues going 
on during the time you hit the errors.

Thanks,
Josh, AdWords API Team

On Saturday, October 18, 2014 11:41:26 AM UTC-4, Josh Radcliff (AdWords API 
Team) wrote:
>
> Hi,
>
> That error generally indicates a transient problem, although I'm a bit 
> surprised that it still failed after 5 retries. Do you sleep between your 
> retries, preferably with an exponential backoff?
>
> Thanks,
> Josh, AdWords API Team
>
> On Friday, October 17, 2014 4:54:16 AM UTC-4, Narendra Mohan wrote:
>>
>> Hi Team ,
>>
>> We are getting below exception during below operations.
>>
>> 1.Pause Ad
>> 2.Add Ad
>>
>> Google.Api.Ads.AdWords.Lib.AdWordsApiException: An API exception has 
>> occurred. See ApiException and InnerException fields for more details. ---> 
>> System.Web.Services.Protocols.SoapException: 
>> [DatabaseError.DATABASE_ERROR @ ; trigger:'QuorumFailedException'] at 
>> System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage
>>  
>> message, WebResponse response, Stream responseStream, Boolean asyncCall) at 
>> System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String 
>> methodName, Object[] parameters) at Google.Api.Ads.Common.Lib.
>> AdsSoapClient.MakeApiCall(String methodName, Object[] parameters) --- 
>> End of inner exception stack trace --- at Google.Api.Ads.Common.Lib.
>> AdsSoapClient.MakeApiCall(String methodName, Object[] parameters) at 
>> Google.Api.Ads.Common.Lib.AdsSoapClient.Invoke(String methodName, 
>> Object[] parameters) at 
>> Google.Api.Ads.AdWords.v201402.MutateJobService.mutate(Operation[] 
>> operations, BulkMutateJobPolicy policy)
>>
>> Please suggest me how can we avoid this exception ? 
>>
>> We had a retry ( 5 times ) logic but still the ads are failing to Pause 
>> or Add.
>>
>>

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Re: Exception on Ads pause and create

2014-10-18 Thread Josh Radcliff (AdWords API Team)

Hi,

That error generally indicates a transient problem, although I'm a bit 
surprised that it still failed after 5 retries. Do you sleep between your 
retries, preferably with an exponential backoff?

Thanks,
Josh, AdWords API Team

On Friday, October 17, 2014 4:54:16 AM UTC-4, Narendra Mohan wrote:
>
> Hi Team ,
>
> We are getting below exception during below operations.
>
> 1.Pause Ad
> 2.Add Ad
>
> Google.Api.Ads.AdWords.Lib.AdWordsApiException: An API exception has 
> occurred. See ApiException and InnerException fields for more details. ---> 
> System.Web.Services.Protocols.SoapException: 
> [DatabaseError.DATABASE_ERROR @ ; trigger:'QuorumFailedException'] at 
> System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage
>  
> message, WebResponse response, Stream responseStream, Boolean asyncCall) at 
> System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String 
> methodName, Object[] parameters) at Google.Api.Ads.Common.Lib.
> AdsSoapClient.MakeApiCall(String methodName, Object[] parameters) --- End 
> of inner exception stack trace --- at Google.Api.Ads.Common.Lib.
> AdsSoapClient.MakeApiCall(String methodName, Object[] parameters) at 
> Google.Api.Ads.Common.Lib.AdsSoapClient.Invoke(String methodName, 
> Object[] parameters) at 
> Google.Api.Ads.AdWords.v201402.MutateJobService.mutate(Operation[] 
> operations, BulkMutateJobPolicy policy)
>
> Please suggest me how can we avoid this exception ? 
>
> We had a retry ( 5 times ) logic but still the ads are failing to Pause or 
> Add.
>
>

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Re: Adwords Ad Customizers Feed Error and Ad Parameters Error

2014-10-18 Thread Josh Radcliff (AdWords API Team)

Hi,

On your first *Ad Approval Error* question, it looks like you recreated the 
ad and it has since been approved. Is this still an issue?

Regarding the *Google Feed Error* issue, I can't speak to the UI upload 
process, but I did notice that the one ad (ID 47482897276 - now deleted) in 
the AdGroup using the *GFeed* feed referenced the wrong feed name. The 
customizer text was of the form "Only {=*Feed For Ad Customizers* 
#...Price}", but I would have expected to see the name *GFeed* in there. 
Did you rename the *GFeed* feed, by any chance?

Thanks,
Josh, AdWords API Team

On Friday, October 10, 2014 12:35:03 PM UTC-4, ay...@everymundo.com wrote:
>
> Hi,
>
> It would be very helpful for us to get in contact via phone or chat with a 
> direct Adwords Technical support to review these issues.
>
> We are experiencing the follow two errors:
>
> *Ad Approval Error*
> Our test ad is using the Ad Customizer feature, drawing its data from a 
> feed output the we designed; title "Feed2". The ad was working, showing the 
> variable data drawn from the feed, for a week. Last week the ad began to 
> show an error despite not having changed any of the text, settings, or the 
> feed related to the ad. 
>
> When we refresh the page sometimes the error changes, but for the most 
> part we are receiving the following message,
> "Your ad can't show because its parameters couldn't be filled in. Make 
> sure to check that you have matching values that fit within the character 
> limits."
>
> We can provide more detailed information and screen shots via email to 
> help as well. We've tried changing the text to make it shorter, 
> re-uploading and re-submitting the feed (which was approved again), as well 
> as adjusting a few of the campaign settings, but have had so success at 
> getting the Ad Customizer Ads working with the feed again.
>
>
> *Google Feed Error*
> Shared Library > Business Data
>
> Feed Name: 'GFeed'
>
> When we uploaded the Google Template Feed Spreadsheet it wouldn't take 
> the data for the first couple of weeks working with the Ad Customizer feed; 
> we received a message that read "Unknown Error". In it's place we used a 
> Spreadsheet that pulled the data from a custom script we designed, which 
> worked. About a week later, without any change to the document or the 
> settings, we attempted to upload the spreadsheet again while trouble 
> shooting the above mentioned error and it was approved. However, we still 
> receive the same errors in the Ad Campaign. 
>
> Really appreciate any help.
>
> Thanks in advance!
>

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Re: Image Ad Upload Gives a Blank Image

2014-10-18 Thread Josh Radcliff (AdWords API Team)

Hi Conor,

I just ran a quick test where I created an ImageAd 

 by 
specifying the following attributes:

   - name
   - url
   - displayUrl
   - image: an Image 
   

 object 
   with:
  - data (set to the bytes of the image)
   
After the *ADD* operation, I was able to preview the image (no blanks for 
me). Note that you do not need to upload the image separately (and 
actually, you cannot do this).

Have you tried just specifying the *data* attribute of the *Image*? The API 
should figure out the dimensions from the data. I'm thinking the issue for 
you might be that the dimensions don't match the *data* specified on the 
*Image*, and perhaps that's causing the preview problems.

By the way, if you haven't found it already, look for the *Media* or 
*MediaUtils* in the AdWords API client library you're using -- it has 
utility methods for constructing the data byte array from a file or URL 
(e.g., the Java utility is here on github 

).

If you try just specifying the *data* of the *Image* and it's still not 
working, could you pass along the AdGroup ID and Ad ID so I can investigate 
further?

Thanks,
Josh, AdWords API Team

On Wednesday, October 8, 2014 9:16:25 AM UTC-4, testa...@geeks.ltd.uk wrote:
>
> I guess I am additionally asking if I should be able to preview the 
> relevant ad after uploading it. Could there be a reason other than the 
> image file being empty (which seems unlikely given that there are 
> dimensions beneath the image name, and that the mutate method fails if the 
> images on my local machine aren't of the right size) for the preview not 
> displaying anything?
>
> Thanks,
> Conor
>
> On Wednesday, 8 October 2014 12:12:23 UTC+1, testa...@geeks.ltd.uk wrote:
>>
>> When I upload some image ads to AdWords using the AdWords API, the upload 
>> is successful, and the API manages to recognise when the images are not of 
>> the correct size. Beneath the file name in the relevant AdGroup, there is a 
>> string 'A x B' indicating the dimensions of the image. However, when I 
>> click on the image for a preview, I only see a small popup, blank but for 
>> the word 'Preview' and an X to close the window.
>>
>> Why is this happening? I am uploading the images as part of the ImageAd 
>> itself, using only AdGroupAdService.mutate method. Do the images have to be 
>> uploaded separately? If so, how do I link the images to the relevant image 
>> ads? Or is there something else I am missing? I am happy to give further 
>> details on request.
>>
>> Thank you for your help in this matter.
>>
>> Best wishes,
>> Conor
>>
>

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Re: Can't get refresh token through OAuth2TokenGenerator

2014-10-18 Thread Sergey Volkov

Thanks! It's helped

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Re: DestionationUrl empty in search query performance report for shopping campaigns

2014-10-18 Thread Josh Radcliff (AdWords API Team)

Hi Greg,

I confirmed that I'm getting all nulls for *DestinationUrl* and shopping 
campaigns as well. I'm following up with the shopping and reporting teams 
to see if this is intended behavior. I'll post back once I have more info.

Thanks,
Josh, AdWords API Team

On Thursday, October 16, 2014 6:09:29 PM UTC-4, GregT wrote:
>
> Hi,
>
> One of the things we want to use in the search query performance report 
> with shopping campaigns is the DestinationUrl field.  However, for shopping 
> campaigns, this is always coming back empty (it's filled in for rows from 
> search campaigns).  Is this a bug or intended behavior? 
>
> Thanks in advance,
> Greg
>

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Re: Finding Google API for search google purchasing keyword.

2014-10-18 Thread Josh Radcliff (AdWords API Team)

Hi,

Are you looking to identify the AdWords accounts or users who are bidding 
on specific keywords, including accounts or users you do not own? If so, 
that information is not available in the AdWords API.

Thanks,
Josh, AdWords API Team

On Saturday, October 18, 2014 6:01:58 AM UTC-4, Arpit Vyas wrote:
>
> Hi, 
>
> I'm Microsoft Asp.net developer I need to find Google API which will fetch 
> advertiser details who is purchasing keyword. 
> It would be good if you provide me link or Google API name.
>
> Thanks,
>

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Re: Migration from clientLogin to oAuth2

2014-10-18 Thread Josh Radcliff (AdWords API Team)

Hi,

Sorry to hear this process has been frustrating for you. Have you looked at 
the step-by-step instructions for OAuth2 on the .NET library's wiki pages?

https://github.com/googleads/googleads-dotnet-lib/wiki/Using-OAuth2TokenGenerator

The *invalid_client* message you received in step 5 usually means that the 
*client 
ID *or *client secret* are incorrect. If that's not the issue and the 
step-by-step instructions don't help, please post a reply here. Note that 
if you need to send any sensitive information along to me for 
troubleshooting you can do so by clicking the *Reply to Author* option.

Thanks,
Josh, AdWords API Team

On Friday, October 17, 2014 3:55:23 PM UTC-4, Shruti wrote:
>
> Hi,
>
> I'm trying to migrate an application from using ClientLogin to oAuth2. I 
> have followed the instructions as given here - 
> https://developers.google.com/adwords/api/docs/guides/clientlogin-to-oauth2-single-mcc
>  
> and https://developers.google.com/adwords/api/docs/guides/authentication
>
> As indicated, I have 
> 1. created a new project in the developer console.
> 2. added credentials for installed application and generated the clientId 
> and client secret.
> 3. set up the consent form with email and the product name
> 4. used the client library utility to generate the authorization code
> 5. Copied the authorization code back to the client library utility to 
> exchange it for access token and the refresh token (which resulted in 
> invalid client)
>
> 6. So, I finally I used the oauth playground (note - I used the sandbox 
> scope) to get the access token and refresh token and used these in my 
> application config.
>
> But still get the below error - 
>
> {"Failed to refresh access token.\n{\n  \"error\" : 
> \"unauthorized_client\"\n}"}
>
> I find all this process just to obtain the authorization to access my 
> older adwords account too frustrating. Can you please help me identify if 
> I'm missing anything here?
>
> Any urgent help will be appreciated.
>
> Thanks.
>
>

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Re: UNEXPECTED_INTERNAL_API_ERROR for AdGroupAdService

2014-10-18 Thread Josh Radcliff (AdWords API Team)

Hi Christian,

This looks like a temporary issue -- I'm able to successfully retrieve ads 
from the account you were querying today.

By the way, I noticed that you specified *numberResults = 0* in your 
request's *paging* element. By doing so, you'll only get a total count 
back, but no actual ads. If that's what you actually want, you might want 
to consider using reporting instead, as it's much more lightweight than the 
SOAP services. Check out the Structure Reports Guide 
 and 
the Zero Impression Reports Guide 
 
for 
more details.

Thanks,
Josh, AdWords API Team

On Thursday, October 16, 2014 7:46:43 AM UTC-4, Christian H. wrote:
>
> Hi!
>
> Since yesterday I'm constantly receiving UNEXPECTED_INTERNAL_API_ERROR 
> when I try to query the AdGroupAd-Amount of an account. The problem occures 
> for different accounts.
>
> I have been using the same query for a long time without any problems.
>
> http://schemas.xmlsoap.org/soap/envelope/"; xmlns:xsd="
> http://www.w3.org/2001/XMLSchema"; xmlns:xsi="
> http://www.w3.org/2001/XMLSchema-instance";>
> 
> https://adwords.google.com/api/adwords/cm/v201402"; 
> soapenv:mustUnderstand="0">
> ***
> >***
> >*** (AwApi-Java, AdWords-Axis/1.29.1, 
> Common-Java/1.29.1, Axis/1.4, Java/1.7.0_25, maven)
> false
> true
> 
> 
> 
> https://adwords.google.com/api/adwords/cm/v201402";>
> 
> Id
> Status
> 
> Status
> NOT_EQUALS
> DISABLED
> 
> 
> Id
> ASCENDING
> 
> 
> 0
> 
> 
> 
> 
> 
>
> Is there currently a known issue on Google's side? When I use the adwords 
> web frontend and click on the ads tab I'm also getting an error.
>
> Thanks
>
> Christian
>

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Re: AdGroupCriterionService CONCRETE_TYPE_REQUIRED

2014-10-18 Thread Josh Radcliff (AdWords API Team)

Hi,

Have you tried setting the xsi type of your *operand* in the mutate 
request, e.g., xsi:type="BiddableAdGroupCriterion" xmlns:xsi="
http://www.w3.org/2001/XMLSchema-instance";? In addition, your *SET* operation 
isn't actually setting any attributes -- it just includes the AdGroup ID 
and Criterion ID. Could you elaborate on what you are trying to do via this 
request?

Also, have you considered using one of our client libraries 
? They 
handle all of the SOAP interactions and XML marshalling/unmarshalling for 
you so you can just work with the API objects.

Cheers,
Josh, AdWords API Team

On Thursday, October 16, 2014 5:24:31 AM UTC-4, Emre Akkuş wrote:
>
> No Matter what i try, i cant get rid of CONCRETE_TYPE_REQUIRED Error. I'm 
> sure that adGroupId and Keyword is exist. (I can make get request ). And My 
> operand is BiddableAdGroupCriterion. I do not know what else i can do.
>
> any help
>
>
>
>
>
>
> GET RESPONSE OF CRITERIONS:
>
>
>  http://www.w3.org/2001/XMLSchema-instance";>
>15437588649
>BIDDABLE
>
>   86870128449
>   KEYWORD
>   Keyword
>   BROAD
>
>   
>  BiddableAdGroupCriterion
> 
>
>
>
>
>
> MUTATE REQUEST:
>
> http://schemas.xmlsoap.org/soap/envelope/"; 
> xmlns:v20="https://adwords.google.com/api/adwords/cm/v201409";>
>
>   
>  461-090-
>  SfA0knzB72VQ3t1iVu5ndQ
>  Test
>  false
>  false
>   
>
>
>   
>  
> SET
> 
>15437588649
>
>   86870128449
>
>   
>  
> BiddableAdGroupCriterion
> 
>  
>   
>
> 
>
> RESPONSE: 
>
> http://schemas.xmlsoap.org/soap/envelope/";>
>
>   https://adwords.google.com/api/adwords/cm/v201409";>
>  00050586be6327580ac415a10c00013b
>  AdGroupCriterionService
>  mutate
>  0
>  218
>   
>
>
>   
>  soap:Server
>  [AdGroupCriterionError.CONCRETE_TYPE_REQUIRED @ 
> operations[0].operand]
>  
> https://adwords.google.com/api/adwords/cm/v201409";>
>[AdGroupCriterionError.CONCRETE_TYPE_REQUIRED @ 
> operations[0].operand]
>   
>  ApiException
>http://www.w3.org/2001/XMLSchema-instance";>
>   operations[0].operand
>   
>   
> AdGroupCriterionError.CONCRETE_TYPE_REQUIRED
>   AdGroupCriterionError
>   CONCRETE_TYPE_REQUIRED
>
> 
>  
>   
>
> 
>

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Re: Hi, how i type the "getData(e)" on my Api Analytics ?

2014-10-18 Thread Josh Radcliff (AdWords API Team)

Hi,

Sorry, I'm not quite understanding your question. Could you provide more 
information, such as which AdWords API 
 service you are referring 
to?

Are using one of the Google Analytics APIs? If so, please post to the forum 
for the API you are using (see this list 

).

Thanks,
Josh, AdWords API Team

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Re: MutateJobService not completing

2014-10-18 Thread Josh Radcliff (AdWords API Team)

Hi,

I see that the API now indicates that the job completed at *20141014 143526 
Europe/London*. Are you still having issues with this or other jobs?

Thanks,
Josh, AdWords API Team

On Tuesday, October 14, 2014 10:59:15 AM UTC-4, Alan Coleman wrote:
>
> Hello everyone,
>
> I'm having trouble getting MutateJobService jobs to complete dealing with 
> several jobs, each with 3000 operations.
>
> Could someone from the API Team take a look at the job id in the last 
> entry into my soap log:
>
> 
> http://schemas.xmlsoap.org/soap/envelope/";>
>   
> https://adwords.google.com/api/adwords/cm/v201406";>
>   00050562169746e00abf2c0185001550
>   MutateJobService
>   get
>   0
>   57
> 
>   
>   
> https://adwords.google.com/api/adwords/cm/v201406
> ">
>   http://www.w3.org/2001/XMLSchema-instance"; 
> xsi:type="SimpleMutateJob">
> 
>   83
>   16000
>   0
>   JobStats
> 
> SimpleMutateJob
> -2421700349035827639
> PROCESSING
> 
>   20141014 143458 Europe/London
>   JobEvent
> 
> 
>   20141014 143515 Europe/London
>   JobEvent
> 
>   
> 
>   
> 
>
> Many thanks
>

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Finding Google API for search google purchasing keyword.

2014-10-18 Thread Arpit Vyas

Hi, 

I'm Microsoft Asp.net developer I need to find Google API which will fetch 
advertiser details who is purchasing keyword. 
It would be good if you provide me link or Google API name.

Thanks,

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Re: MutateJobService not completing

Finding Google API for search google purchasing keyword.

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