Re: Audience Performance Report: clickType value is empty string

[Test Sem]

Are there any updates on the status of this fix?

On Tuesday, January 10, 2017 at 9:32:04 AM UTC-8, Eric B wrote:
>
> *Report:* AUDIENCE_PERFORMANCE_REPORT
> reference: 
>
> https://developers.google.com/adwords/api/docs/appendix/reports/audience-performance-report#clicktype
>
> *Issue: *When we run with the column selection below, we were getting 
> results for some of our clients where clickType="".
>
> 
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> 
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> 
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> 
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> 
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> 
>
>
> This does not affect all of our clients, and we are unsure of what 
> triggered it.  After it happened yesterday, it appeared fixed when it ran 
> overnight.  Here is a excerpt of the report: 
>
>  clickType="" network="Search Network" day="2017-01-02" cost="0" clicks="0" 
> impressions="2" avgPosition="1.0" campaignID="{removed}" 
> criterionID="{removed}" adGroupID="{removed}"/>
>
> Also, the report had only a portion of the rows with the empty string 
> clickType. The majority of the rows did have a valid clickType.
>
> *Questions: *
> 1. Does anyone else have a similar issue?
> 2. Was there a temporary bug that has been fixed on the Google side?
> 3. Is the value of empty string ever valid for clickType and should we 
> assume it's value means "unknown"?
>
>

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Re: how to tag clicks and get detailed click reports based on these tags

['Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum]

Hi, 

Unfortunately, there might not be an easy way to do this.

I strongly recommend that you post this question in the Advertisers 
community forum 
 
to 
check if there are any better options. 

Thanks,
Sreelakshmi, AdWords API Team

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Re: 401 Unauthorized trying to get the products in Merchant Center account

['Vishal Vinayak (Adwords API Team)' via AdWords API Forum]

Hi Rafa,

To confirm, are you using AdWords API for this purpose? In case you are 
using Content API for Shopping, I would recommend posting your query on this 
forum . 

Regards,
Vishal, AdWords API Team

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Re: Get empty campaign list with AWQL for production MCC with several more than 1000 active campaigns

['Shwetha Vastrad (AdWords API Team)' via AdWords API Forum]

Hi,

Campaigns are associated with your client accounts, not manager account. 
You can use the OAuth2 credentials 

 of 
your manager account, but you need to provide the clientCustomerId of the 
client accounts under your manager account in the request header 

 to 
retrieve the campaigns in your client accounts. Please try this out and let 
me know if it works. 

You can also use the ParallelReportDownload 

 Java 
example which gets and downloads an Ad Hoc report from an XML report 
definition for all accounts directly under a manager account in multiple 
parallel threads. This example should be run against an AdWords manager 
account.

If you still see that no campaigns are returned in the report, please enable 
logging 
 and 
provide the logs generated. Please use *Reply privately to author* when 
responding.

Regards,
Shwetha, AdWords API Team.

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Re: Retrieving search volume data problem

['Nadine Sundquist (AdWords API Team)' via AdWords API Forum]

Hi Daphna,

After having a discussion with my teammates about this, I've put in a 
feature request to also return the other keyword that matches the 
statistics. That way you would have both keywords without disrupting people 
who are used to the current behavior.

Best,
Nadine, AdWords API Team

On Friday, January 20, 2017 at 5:16:48 PM UTC-5, Nadine Sundquist (AdWords 
API Team) wrote:
>
> Greetings Daphna,
>
> One thing I've noticed about this service is that the corrections are 
> predictable in one way. If you go to google.com and type in 'srecording 
> studio', you'll see that it says *Showing result for recording studio*. I 
> know some people have leveraged that behavior to determine what the 
> correction will be. This is considered expected behavior, but we always 
> want to be open to making it better. I'm starting a thread on my team to 
> see if it would be possible to return the corrected word. I'll get back to 
> you after we've had that discussion.
>
> Cheers,
> Nadine, AdWords API Team
>
> On Friday, January 20, 2017 at 2:25:44 PM UTC-5, Daphna Wegner wrote:
>>
>> Hi Shwetha,
>>
>> Is there any update for this? our tool is now providing us with wrong 
>> data because of this change and not being able to get the actual keyword 
>> the volume is returned for.
>>
>> Thanks,
>> Daphna
>>
>> On Thursday, December 8, 2016 at 12:59:05 PM UTC-8, Shwetha Vastrad 
>> (AdWords API Team) wrote:
>>>
>>> Hi Daphna,
>>>
>>> I'm afraid it's not possible to get the response as you suggest from 
>>> TargetingIdeaService at the moment. I'll provide these suggestions to the 
>>> team so they can consider these options. 
>>>
>>> Regards,
>>> Shwetha, AdWords API Team. 
>>>
>>

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Re: HTTPError: Internal Server Error when accessing Google Adword API (Python)

['Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum]

Hi Markus, 

Could you confirm that your SOAP request has the 'clientCustomerId' 
populated? The client customer Id is mandatory and any request missing this 
field will fail. If that is missing, you could either update the client 
customer Id in your googleads.yaml 

 file 
(set the 'client_customer_id' and uncomment that line) or you could set 
that at the run time as specified here 

. 

If your request has clientCustomerId populated, please use '*reply 
privately to author*' and send me your SOAP request and response. Please 
check the earlier thread if you need instructions for enabling the logging. 

Thanks,
Sreelakshmi, AdWords API Team

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Re: [SHOPPING] java.lang.IllegalArgumentException: Please use the Builder and call setJsonFactory, setTransport and setClientSecrets

['Vishal Vinayak (Adwords API Team)' via AdWords API Forum]

Hi Rafa,

If you are trying to create an AdWords session without the properties file, 
you can refer to this example 
.
 
You can use the *withRefreshToken() *predicate to specify the refresh token 
as follows:

Credential credential = new OfflineCredentials.Builder() 
   .forApi(Api.ADWORDS) 
   .withClientSecrets(clientId, 
clientSecret) 
   .*withRefreshToken*(refreshToken) 
   .build() 
   .generateCredential();

Please revert if you have additional questions. 

Regards,
Vishal, AdWords API Team

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Re: Can I do Legal Services ppc

['Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum]

Hi Anamika, 

Are you looking for assistance in setting up the AdWords account? If so, 
you could refer to our guide 
 on getting 
started and the guide 
 on sign up 
process should also be helpful.

Feel free to post any queries about the AdWords API here. If you have any 
questions specific to the Adwords UI or product, you can post that query on 
the Advertiser community forum 
 
as 
they handle UI and product related questions. 

Thanks,
Sreelakshmi, AdWords API Team

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Re: Maximum length of a label?

['Shwetha Vastrad (AdWords API Team)' via AdWords API Forum]

Hi David,

The length of the label name 

 should 
be between 1 and 80, inclusive.

Regards,
Shwetha, AdWords API Team.

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Re: Change History

['Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum]

Hi Daniel,

Yes, CustomerSyncService 

 is 
the closest service that we have for getting the change history. You will 
be able to get the changes made to the account, campaign, etc for the given 
date range as long as it is within the last 90 days. If your date range is 
outside of this time frame, you may have to get the change history from the 
AdWords UI. 

Our sample 

 (Java) using 
this service should be helpful for you. The samples on other languages can 
be found here 
. Please 
let me know if you have any additional questions. 

Thanks,
Sreelakshmi, AdWords API Team

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Re: how to tag clicks and get detailed click reports based on these tags

['Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum]

Hi, 

You could implement the conversion tracking with required conversion tags 
and then track these conversions from the Ad impressions. Please check our 
guide 
 on 
conversion tracking for reference.

To extract the data from reports, you may segment the data using the 
conversiontypename 

 for 
instance or segment the data on any field with Behavior as 'Segment' to 
meet your data needs. 

Hope this helps.

Thanks,
Sreelakshmi, AdWords API Team

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Re: Waiting to hear back about my API application.

['Vishal Vinayak (Adwords API Team)' via AdWords API Forum]

Hi,

I would recommend waiting for 1-2 more business days. If you still do not 
hear back, please feel free to get in touch with AdWords API compliance 
team here . 

Regards,
Vishal, AdWords API Team

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Re: BatchJobService taking too long since yesterday?

['Shwetha Vastrad (AdWords API Team)' via AdWords API Forum]

Hi Stefano,

We found the root cause of the issue, and things should be back to normal 
now. We've put measures in place to make sure this root cause does not 
happen again. Please let me know if your batch jobs in the past day have 
encountered this problem. If you still encounter slowness with your batch 
jobs, please provide the BatchJobIds.

Thanks,
Shwetha, AdWords API Team.

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Re: While downloading report Response Code: 0, Error Message: Report download failed.

['Vishal Vinayak (Adwords API Team)' via AdWords API Forum]

Hi Chirag,

This might be an intermittent issue that caused the report download 
failure. Could you please retry the API call and see if that works? I'll 
check with my team to see why the report download is taking longer than 
usual. Could you please provide me with your 10 digit client customer ID 
for the same?

Regarding the CustomerSyncService error,  it looks like a temporary issue 
with the network layer and retrying the call should fix this error too. If 
you are consistently facing this problem, could you please provide me with 
the complete SOAP XML request and response logs so that I can dig into this 
further? Please click on *Reply privately to author *when responding.  

Regards,
Vishal, AdWords API Team

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Waiting to hear back about my API application.

[tigerrcardsmanager]

Hi,
We had applied for Adwords API dated on 19th Jan 2016. Intended use of 
Adwords API will be create, manage or optimize campaigns , get analytical 
Insights, pause/enable ads at the ad level via AdGroupAd , account 
performance report to pull account-level reports.Once our request got 
rejected.We have resubmitted the request explaining our tool in detail 
again but haven't heard back from Google team since last Three business 
days.

Please help?

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Get empty campaign list with AWQL for production MCC with several more than 1000 active campaigns

[km]

Hi all, 

I use Java examples and get standard access dev token for production MCC. I 
use standard lib from google and sample code to test basic moves. I 
followed guides for OAuth and API basics.

On test account I used sample GetCampaigns.java from github and tune it a 
little to get relevant data rows and find possible grouping issues. For 
test MCC I use my personal email. Same example with production credentials 
and my work email return empty list. I used typical scheme with client id 
and client secret. Make bind it to my account used for production MCC and 
create refresh token with sample RefreshToken.java from same rep. Put 
production's MCC client customer ID, and company name as suggested in one 
guide. Get empty list with AWQL request.

My first guess I don't have some right to access reporting and try to make 
service account for my needs. Next I grant it domain wide access rights and 
start trying to pose as different user in domain. It was a big quest to 
pass it java, there are no examples for this case in library but I found 
one in java docs for inner class example that I have to adapt. Typical 
example with service account return NO_ADS_USER. I fixed with example 
founded in Java doc for GoogleCredentials.Builder class. Different people 
in our domain have different rights for our MCC. I ried them all. Each time 
I get empty list. Whats is can be a catch? Problem with credentials? 
Problem with credential types (service account against id-secret pair give 
same result)? Problem with some access rights for API (we have standard 
level dev token and several analytics providers don't have problem to 
donwload our stats)? Problem with query? I'm out of Ideas.

In production our traders create performance campaigns for mobile and buy 
installs. We have about 1000+ campaigns This is my query that work for test 
account and don't work for production environment:

String query = "SELECT "
+ " CampaignStatus"
+ ",CampaignId"
+ ",CampaignName"
+ ",ExternalCustomerId"
+ ",CustomerDescriptiveName"
+ ",Amount"
+ ",BiddingStrategyId"
+ ",Impressions"
+ ",Conversions"
+ ",Cost"
+ ",CostPerAllConversion"
+ " FROM CAMPAIGN_PERFORMANCE_REPORT DURING LAST_7_DAYS";

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Maximum length of a label?

[David Antunes]

Hi,

What is the maximum length of a label?

(Getting an StringLengthError.TOO_LONG exception)

Thanks!

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Re: Are feedIds unique across user accounts

[Matthew Wawrin]

Thank you Shwetha,   I had come across that page awhile back but forgot of 
its existence and that it included the feed(item)ids.  At the time I was 
interested in campaign/adgroups mainly.

On Friday, January 20, 2017 at 12:24:37 PM UTC-6, Shwetha Vastrad (AdWords 
API Team) wrote:
>
> Hi Matthew,
>
> FeedId is globally unique across all AdWords accounts. The table provided 
> here 
>  lists 
> the uniqueness of each object ID within AdWords. 
>
> Regards,
> Shwetha, AdWords API Team.
>

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Re: HTTPError: Internal Server Error when accessing Google Adword API (Python)

[Markus Sørensen]

Hi,

Has this been solved?
I am having the exact same problem, trying to make a request using the 
template for get_campaigns via the python library.
Just started working with AdWords API, but thinking the template at least 
should work :)

Best regards, 
Markus

Den tirsdag den 17. januar 2017 kl. 17.51.07 UTC+1 skrev Sreelakshmi 
Sasidharan (AdWords API Team):
>
> Hi Peng,
>
> The internal server errors are usually transient in nature. If this 
> persists, could you please use the *reply privately to author *option and 
> share with me a sample SOAP request along with response logs when you are 
> getting this error so that I can take a closer look?
>
> If you don't have logging enabled, you can do so by following these 
> instructions 
> 
> .
>
> Thanks,
> Sreelakshmi, AdWords API Team
>

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[SHOPPING] java.lang.IllegalArgumentException: Please use the Builder and call setJsonFactory, setTransport and setClientSecrets

[rafa . romero]

I'm getting that error 

java.lang.IllegalArgumentException: Please use the Builder and call 
setJsonFactory, setTransport and setClientSecrets

trying to execute the following line:

credential.setRefreshToken(token.getRefreshToken())

It's very weird because the '*setRefreshToken*' method is waiting for a 
String and the '*token.getRefreshToken()' *is returning a String.

Credential class if form package: *com.google.api.client.auth.oauth2*, and 
'token' it's a custom object taht contains all the data related to Shopping 
access token and refresh token. The token object is arriving full of data 
(not null or with empty data)


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401 Unauthorized trying to get the products in Merchant Center account

[rafa . romero]

I'm trying to get the products from a Merchan Center account but i'm 
getting a 401 Unauthorized error.

My code is:

ShoppingContent.Products.List productsList = content.products().list(
BigInteger.valueOf(merchantId)).setMaxResults(PAGE_SIZE);
ProductsListResponse page = productsList.execute();


And the error I'm getting is:

com.google.api.client.googleapis.json.GoogleJsonResponseException: 401 
Unauthorized
{
  "code" : 401,
  "errors" : [ {
"domain" : "global",
"location" : "Authorization",
"locationType" : "header",
"message" : "Login Required",
"reason" : "required"
  } ],
  "message" : "Login Required"
}

What could be the cause of the problem?

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While downloading report Response Code: 0, Error Message: Report download failed.

[cv]

Hello All,

>From past few days so many reports are going to failed while downloading 
report also report download service working very slow.
The same process are taking at least 2 hours more than usually I do 
previously.

Getting This response while downloading report

[Jan 23 2017 05:14:00.00 - ERROR] 

Parameters:
__rdxml: 
CampaignIdCampaignNameCampaignStatusAdGroupIdAdGroupNameAdGroupStatusIdHeadlineStatusDescription1Description2AdTypeAverageCpcAverageCpmAveragePositionDevicePreferenceClicksCtrCostConversionsCostPerConversionConversionRateValuePerConversionViewThroughConversionsImpressionsConversionValueDisplayUrlCreativeFinalUrlsDescriptionHeadlinePart1HeadlinePart2Path1Path2StatusINENABLEDAdGroupStatusINENABLEDCampaignStatusINENABLEDAd
 
performance 
reportAD_PERFORMANCE_REPORTLAST_WEEKCSV

Response Code: 0
Error Message: Report download failed.


Also facing this error for customer sync services.
[Jan 23 2017 01:54:12.00 - ERROR] effectiveUser=9*4 
service=CustomerSyncService method=get operators={} responseTime=null 
requestId=null operations=null units=null server= isFault=true 
faultMessage=Could not connect to host 
[Jan 23 2017 02:24:20.00 - ERROR] effectiveUser=40 
service=CustomerSyncService method=get operators={} responseTime=null 
requestId=null operations=null units=null server= isFault=true 
faultMessage=Could not connect to host 
[Jan 23 2017 02:39:07.00 - ERROR] effectiveUser=4**322 
service=CampaignService method=get operators={} responseTime=null 
requestId=null operations=null units=null server= isFault=true 
faultMessage=Could not connect to host 
[Jan 23 2017 02:46:23.00 - ERROR] effectiveUser=8**07 
service=CustomerSyncService method=get operators={} responseTime=null 
requestId=null operations=null units=null server= isFault=true 
faultMessage=Could not connect to host 
[Jan 23 2017 03:19:38.00 - ERROR] effectiveUser=21**2 
service=CustomerSyncService method=get operators={} responseTime=null 
requestId=null operations=null units=null server= isFault=true 
faultMessage=Could not connect to host 

Thanks,



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Change History

[Daniel Hall]

Hi,

I want to create a dashboard that shows a number of things but one of the 
main elements I want to show is the amount of changes made to an account 
over the previous 30 days. The API doesn't seem to give access to this 
information. People have asked about this previously and CustomerSyncService 

 
has been suggested. Using this, would I be able to show the amount of 
changes made to an account over a set period of time or won't this be 
possible? Are there any other work arounds?

Most of the questions posted are from a few years back and in 2016 'All 
Changes' was made available as a column inside the Adwords interface so I 
was hoping this may mean it's now more viable to get this data?

Thanks in advance. 

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Can I do Legal Services ppc

[Anamika kumari]

my website https://www.legistify.com, I want to do ppc . so can i do ppc. 
with the same website my  keyword legal services advisor.

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Re: Failed to refresh access token

['Peter Oliquino' via AdWords API Forum]

Hi Guy,

I would recommend that you recreate your refreshToken by following this 
guide 
.
 
Please let me know if this works.

Thanks and regards,
Peter
AdWords API Team

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Failed to refresh access token

[guy]

Hi,
we sometimes get this error:
Failed to refresh access token.
{
  "error" : "invalid_grant"
}

It first happened after more than a year with our token and second we 
recreated a token and it happened again after about 1.5 months.

Does anybody know why it happens? How can we prevent it?
Thanks,
Guy 

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