Re: ManagedCustomerServiceError.INVALID_DESCRIPTIVE_NAME

['Luis Xander Talag (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hi Mahir,

To further investigate this, could you provide the complete SOAP request 
and response logs when you encountered the error? Please reply via *Reply 
privately to author*.

Thanks and regards,
Luis
AdWords API Team

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Re: Customer Match and TrueView campaigns

['Dannison Yao (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hi Tim,

Video campaigns are not supported in the AdWords API as stated in this link 
,
 
which means that the creation, modifying, removing, etc. of video campaigns 
is strictly done in the UI only. The link showing video campaigns here 

 only 
means that CrmBasedUserList 

 and 
its SimilarUserList 

 can 
be used by video campaigns but you would need to do so via the AdWords UI.

Hope this answers your question.

Regards,
Dannison
AdWords API Team

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Re: CustomerService.getCustomers returns AuthorizationError.CUSTOMER_NOT_ACTIVE

[Timm Janssen]

Hi Dhanya,

I can confirm the issue seems to be fixed.

Thanks,
Timm

On Tuesday, June 5, 2018 at 9:59:10 PM UTC+2, Dhanya Sundararaju (AdWords 
API Team) wrote:
>
> Hi all,
>
> The issue has been fixed. Could you please retry and let me know if you 
> still get errors when pulling up active accounts?
>
> Regards,
> Dhanya, AdWords API Team
>

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Re: Reporting - Video campaigns excluded from CSV report when requested through API (CAMPAIGN_PERFORMANCE_REPORT && VIDEO_PERFORMANCE_REPORT)

['Dannison Yao (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hi Alan,

Normally, the AdWords API should allow you to retrieve video campaigns 
reports as stated in this guide 
.
 
With this said, could you provide your complete report definition 
,
 
clientCustomerId and the screenshot of the results in AdWords UI that shows 
the data discrepancy via *Reply privately to author* so I can investigate 
this further?

Regards,
Dannison
AdWords API Team

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Re: Cost in table p_HourlyCampaignStats

['Peter Oliquino (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hi Yaniv,

Thank you for providing more context about your concern. However, Big Query 
integration and any information related to it is not supported via the 
AdWords API, hence this is out of scope for us. I would recommend that you 
contact the Google Cloud Support team via this link 
 instead for further assistance.

Best regards,
Peter
AdWords API Team

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ManagedCustomerServiceError.INVALID_DESCRIPTIVE_NAME

[mahir]

Hi,

I want to move account to other MMC with MoveOperation. But give an error: 
ManagedCustomerServiceError.INVALID_DESCRIPTIVE_NAME

-- PHP Start --

$managedCustomerService = $adWordsServices->get($session, 
ManagedCustomerService::class);
$moveOperation = new MoveOperation();
$moveOperation->setOldManagerCustomerId("XXX-XXX-");
$moveOperation->setOperator(Operator::SET);
$moveOperations = [];
$managedCustomerLink = new ManagedCustomerLink();
$managedCustomerLink->setClientCustomerId("XXX-XXX-");
$managedCustomerLink->setLinkStatus(LinkStatus::ACTIVE);
$managedCustomerLink->setManagerCustomerId("XXX-XXX-");
$managedCustomerLink->setPendingDescriptiveName("Test Account");
$moveOperation->setOperand($managedCustomerLink);
$moveOperations[] = $moveOperation;
$result = $managedCustomerService->mutate($moveOperations);

-- PHP End --

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SimilarUserList derived from CrmBasedUserList

['Tim Tsai' via AdWords API and Google Ads API Forum]

Hi there,

Is it possible via the API to determine if a SimiliarUserList 

 is 
created from a CrmBasedUserList 

?

I have attached a screenshot from the documentation 
 which 
describes this case.


Thanks!
Tim

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Ad Group Targeting

[c . kleinig]

Hi,

I'm new to the Adwords API and need some guidance on how to retrieve the Ad 
Group Target 'Impressions' value.

Have created the following...

1. A campaign with the default devices and a single UK Postal district 
location
2. A group having a demographic range covering 25-65+ with an audience 
containing the market vertical 'Motor Vehicles (New)'

In code (c#) I have the campaignId & adGroupId but just can't figure out 
which service/criterion/request... to use? Any advice, much appreciated

Cheers
Craig

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Re: ocid in https://adwords.google.com URL's

[wijnand]

Hi Dhanya,

It would be great if you could pass this request on, as it would make the 
life of many teams working in AdWords much easier (by enabling them to 
share deep links with their colleagues) and with that, give users a good 
reason to switch to the new interface.

Best regards,

Wijnand

On Tuesday, June 5, 2018 at 4:52:42 PM UTC+2, Dhanya Sundararaju (AdWords 
API Team) wrote:
>
> Hi Wijnand, John, 
>
> I am unaware when deep linking will be supported in AdWords. Since its a 
> popular request, I can pass it on to our team. However, please do watch out 
> the 
> blog  for 
> updates on future releases. 
>
> Regards,
> Dhanya, AdWords API Team
>
>

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Re: Cost in table p_HourlyCampaignStats

[yaniv]

Hi Dannison,

After a discussion on the advertisers 
community: 
https://www.en.advertisercommunity.com/t5/AdWords-Tracking-and-Reporting/Costs-on-BigQuery-API-Table-CampaignStats/m-p/1725437#
I understand that I should have clarified myself better. Please note that 
we are using  the google-cloud's big-query data transfer-services, with the 
ad-account's report-data.
Again the problem is that the costs seem about 50% of the actual numbers we 
get from AdWrods.

Thanks again,
Yaniv

On Thursday, May 17, 2018 at 11:11:11 AM UTC+3, Dannison Yao (AdWords API 
Team) wrote:
>
> Hi Yaniv,
>
> From the AdWords API report's perspective, it is possible that the amount 
> you see is not yet converted from micros. You can follow this guide 
> 
>  for 
> further details. If this is not the case, can you send a screenshot of your 
> report showing the Cost value via *Reply privately to author* so I can 
> further investigate on this? 
>
> Regards,
> Dannison
> AdWords API Team
>

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'MetroCriteriaId' empty in 'GEO_PERFORMANCE_REPORT'

[drmatsavage]

Hi

I am querying the AdWords reporting API for an account serving Ads in the 
UK, using the GEO_PERFORMANCE_REPORT

In the Google Analytics API, reporting is possible the the Metro level, 
which for the UK is TV Regions, however when I want to report at this level 
in the AdWords API, the metro region is always '--'.

Is there a reason for this omission, is there a way to turn this behaviour 
on, or am I just missing something?

Many thanks

Mathew

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Re: CustomerService.getCustomers returns AuthorizationError.CUSTOMER_NOT_ACTIVE

[Ivan Petrov]

I also have similar situation. Perfectly fine MCC, probably a few inactive 
customers inside, but then CustomerService getCustomers() not working 
without specifying id. Same problem. How we are supposed to retrieve all 
customers in such a case?



вторник, 29 май 2018 г., 11:31:18 UTC+2, Timm Janssen написа:
>
> Occurs when fetching all customers for our MCC. There are only a few 
> customers which are in fact not active.
> Here's our request:
>
> 
> https://adwords.google.com/api/adwords/mcm/v201802; xmlns:ns1="
> http://schemas.xmlsoap.org/soap/envelope/; xmlns:xsi="
> http://www.w3.org/2001/XMLSchema-instance; xmlns:tns="
> https://adwords.google.com/api/adwords/mcm/v201802; xmlns:SOAP-ENV="
> http://schemas.xmlsoap.org/soap/envelope/;>
>   
>  
> https://adwords.google.com/api/adwords/cm/v201802;>XX
> 
> https://adwords.google.com/api/adwords/cm/v201802;>Our App (AwApi-Python, 
> googleads/10.1.0, Python/2.7.12)
> https://adwords.google.com/api/adwords/cm/v201802;>false
> 
> https://adwords.google.com/api/adwords/cm/v201802;>false
> 
>  
>   
>   
>  
>   
> 
>
> How are we supposed to retrieve all customers in such a case?
>
> The same applies to other methods like 
> ReportDefinitionService.getReportFields where we can set clientCustomerId 
> with 
> the top MCC's ID as a workaround. However this is not possible for the case 
> mentioned above.
>
> Thanks,
> Timm
>

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Re: Users suddenly getting errors for [AuthorizationError.CUSTOMER_NOT_ACTIVE @ ; trigger:‘’]

[Alon Diamant]

Hey Sreelakshmi,

Great! I can confirm this issue is resolved. Very fast response time, thank
you!

Alon

ᐧ



Alon Diamant
CTO, *Selectom*
w: www.selectom.com
  



On Tue, Jun 5, 2018 at 11:46 PM, 'Sreelakshmi Sasidharan (AdWords API
Team)' via AdWords API and Google Ads API Forum <
adwords-api@googlegroups.com> wrote:

> Hi All,
>
> The issue has been resolved. Could you please retry the API requests and
> let me know if you are still facing issues?
>
> Thanks,
> Sreelakshmi, AdWords API Team
>
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Re: Users suddenly getting errors for [AuthorizationError.CUSTOMER_NOT_ACTIVE @ ; trigger:‘’]

['Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hi All, 

The issue has been resolved. Could you please retry the API requests and 
let me know if you are still facing issues? 

Thanks,
Sreelakshmi, AdWords API Team

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Re: Probability/Accuracy order of Category data via TargetingIdeaService

['Dhanya Sundararaju (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hi Sam,

The IntegerSetAttribute 

 contains 
a set of integer values and represents a category ID 

 in 
the "Products and Services" taxonomy. There is no particular order that is 
followed. Please let me know if you have any further questions.

Regards,
Dhanya, AdWords API Team

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Reporting - Video campaigns excluded from CSV report when requested through API (CAMPAIGN_PERFORMANCE_REPORT && VIDEO_PERFORMANCE_REPORT)

[ajohnson]

We have processes that request metrics via the PHP client library from the 
CAMPAIGN_PERFORMANCE_REPORT that suddenly stopped working for video 
campaigns. The campaigns that stopped working had recently signed up for an 
AdWords BETA to bid by CPM instead of CPV.

If you export the AdWords report from within the UI, you can see 
competitive metrics, like Cost, Impressions, etc. for all campaigns 
including video. Through the API, however, both for the 
CAMPAIGN_PERFORMANCE_REPORT and the VIDEO_PERFORMANCE_REPORT, if you ask 
for any competitive metrics it excludes video campaigns from the results. 

Expected behavior: API report matches the report from the UI and includes 
competitive metrics, like Cost, for video campaigns.

Thanks for any help you could provide us!

Kind Regards, 
Alan

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Re: Urgent Bug: AuthorizationError.CUSTOMER_NOT_ACTIVE error for whole hierarchy even if 1 account is inactive

[Soufiane Ghzal]

Hi Dhanya

It does, thanks for the support!

Le mardi 5 juin 2018 21:58:26 UTC+2, Dhanya Sundararaju (AdWords API Team) 
a écrit :
>
> Hi all,
>
> The issue has been fixed. Could you please retry and let me know if you 
> still get errors when pulling up active accounts?
>
> Regards,
> Dhanya, AdWords API Team
>

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Re: CustomerService.getCustomers returns AuthorizationError.CUSTOMER_NOT_ACTIVE

['Dhanya Sundararaju (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hi all,

The issue has been fixed. Could you please retry and let me know if you 
still get errors when pulling up active accounts?

Regards,
Dhanya, AdWords API Team

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Re: Urgent Bug: AuthorizationError.CUSTOMER_NOT_ACTIVE error for whole hierarchy even if 1 account is inactive

['Dhanya Sundararaju (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hi all,

The issue has been fixed. Could you please retry and let me know if you 
still get errors when pulling up active accounts?

Regards,
Dhanya, AdWords API Team

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Re: AuthorizationError.CUSTOMER_NOT_ACTIVE

[Soufiane Ghzal]

Hi Milin, 

I'm not Alon that you addressed your message to, but nevermind. I confirm 
it works now, at least for the account I could test, so I guess it should 
work for all. Thanks for the work that's appreciated.

Le mardi 5 juin 2018 21:50:30 UTC+2, Milind Sankeshware (AdWords API Team) 
a écrit :
>
> Hi Alon,
>
> We have an update from our team, there was an issue which is currently 
> resolved. Could you please try your CustomerService.getCustomers() 
> 
>  request 
> again and let me know if you are facing issues?
>
> Thanks,
> Milind, AdWords API Team.
>

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Re: AuthorizationError.CUSTOMER_NOT_ACTIVE

['Milind Sankeshware (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hi Alon,

We have an update from our team, there was an issue which is currently 
resolved. Could you please try your CustomerService.getCustomers() 

 request 
again and let me know if you are facing issues?

Thanks,
Milind, AdWords API Team.

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Re: Users suddenly getting errors for [AuthorizationError.CUSTOMER_NOT_ACTIVE @ ; trigger:‘’]

[Alon Diamant]

It should not fail, though, if there's a valid, active Manager Account. :)
ᐧ



Alon Diamant
CTO, *Selectom*
w: www.selectom.com
  



On Tue, Jun 5, 2018 at 7:13 PM, 'Sreelakshmi Sasidharan (AdWords API Team)'
via AdWords API and Google Ads API Forum 
wrote:

> Hello All,
>
> We are aware of this issue and our team is currently looking into this. I
> will keep you posted as I get more updates from the Team. Please note that
> if the account against which the API call is being made is inactive (while
> specifying the client customer Id in the header), the API call is expected
> to fail. If the user authenticating the API call has access to only one
> account which is canceled, the API call to CustomerService.getCustomers()
> 
>  without
> a client customer Id in the header is also expected to fail.
>
> Thanks,
> Sreelakshmi, AdWords API Team
>
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Re: Access campaign service of Adwords for multiple user

['Dhanya Sundararaju (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hi Tarun,

As a first step, you would need OAuth access 

 to 
all of the accounts to which you intend to make API calls. After that, 
using one approved developer token (only one is required and it can be 
any), you can do a CustomerService.getCustomers 

 without 
specifying a client customer id. This will get you the list of all those 
accounts to which you have OAuth access. Then, for each client customer id 
that was retrieved, you can call the CampaignService.get 

 to 
get the campaign details or create a Campaign Performance Report 

 to 
pull up required fields of the Campaign. For example, this java code 

 could 
be tweaked to pull accounts via CustomerService instead of 
ManagedCustomerService and then the Campaign Performance Report 

 can 
be run against each account. For other client libraries, please refer here 
. Also, 
please do check out this section 

 of 
the guide for better clarity on authenticating multiple accounts.

Yes, you can create AdWords Sessions using OAuth credentials as shown in this 
code sample 

.

Regards,
Dhanya, AdWords API Team

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Re: Urgent Bug: AuthorizationError.CUSTOMER_NOT_ACTIVE error for whole hierarchy even if 1 account is inactive

['Dhanya Sundararaju (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hi all,

Thanks for the details. We are looking into it and will post on this thread 
once we have any updates.

Regards,
Dhanya, AdWords API Team

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Re: CustomerService.getCustomers returns AuthorizationError.CUSTOMER_NOT_ACTIVE

['Dhanya Sundararaju (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hi all,

Thanks for the details. We are looking into it and will post on this thread 
once we have any updates.

Regards,
Dhanya, AdWords API Team

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Re: Users suddenly getting errors for [AuthorizationError.CUSTOMER_NOT_ACTIVE @ ; trigger:‘’]

['Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello All, 

We are aware of this issue and our team is currently looking into this. I 
will keep you posted as I get more updates from the Team. Please note that 
if the account against which the API call is being made is inactive (while 
specifying the client customer Id in the header), the API call is expected 
to fail. If the user authenticating the API call has access to only one 
account which is canceled, the API call to CustomerService.getCustomers() 

 without 
a client customer Id in the header is also expected to fail. 

Thanks,
Sreelakshmi, AdWords API Team

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Re: I'm not able to create an EXPANDED_DYNAMIC_SEARCH_AD in v201802 (PHP)

['Bharani Cherukuri (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello Raul, 

You can only create Dynamic Search Ads 
 in 
ad groups with adGroupType 

 as 
SEARCH_DYNAMIC_ADS. If you try to create a ExpandedDynamicSearchAd 

 in 
an adGroup with adGroupType 

 as 
SEARCH_STANDARD, you'll get the OperationAccessDenied.
OPERATION_NOT_PERMITTED_FOR_AD_GROUP_TYPE error. Please find the attached 
SOAP logs as a reference. If you continue to have an issue with this, can 
you share the complete SOAP request and response logs, so I can take a 
closer look? Please check this guide 
 on how to enable 
logging for PHP client library. You can reply back via *Reply privately to 
author* option. 

Regards,
Bharani, AdWords API Team

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Re: Adwords API - basic access and standard access

['Bharani Cherukuri (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello Nurullah, 

Sure, to access the AdWords API you will need a developer token. Once you 
have completed the signup process as mentioned in this guide 
,
 
you will initially receive a developer token with Test account access 

 level. 
With this, you will be able to make API calls against test accounts only. 

In order to use the Developer token to make API calls against Production 
accounts, you will need a Basic or a Standard access level. Basic access 
allows the developer token to make AdWords API requests against both test 
accounts and production accounts. It allows you to execute 10,000 
operations and download up to 1,000 reports per day. You may apply for Basic 
access 
 by 
submitting this  application 
form. If your use case requires more than the specified limits, you will be 
able to apply for Standard access. Standard access allows the developer 
token to execute an unlimited number of operations and report requests per 
day. You can apply for Standard access by submitting this 
 form. Once you 
have submitted the application, the API Compliance Team will respond back 
through the email address provided in the AdWords API Center within two 
business days. 

Let me know if you have any other questions.

Regards,
Bharani, AdWords API Team

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Re: AdWords BQ data transfer | GeoStats table vs. AccountStats table

['Bharani Cherukuri (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello Pim, 

Welcome to AdWords!!

Unfortunately, we only address concerns specific to AdWords API on this 
support channel. Since you're comparing results from DataStudio with 
BigQuery either of the support channels  
will 
be able to assist you. 

Let me know if you have any other questions. 

Regards,
Bharani, AdWords API Team 

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Re: Adwords Link checker script question (label)

['Dhanya Sundararaju (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hi Marton,

Since this is a scripts question, could you please post it on the Scripts 
Forum 

 so 
that the experts there can assist you?

Regards,
Dhanya, AdWords API Team

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Re: NOT WORKING Account Anomaly Detector - Manager Account

['Dhanya Sundararaju (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hi Thijs,

Since this is a scripts question, could you please post it on the Scripts 
Forum 

 so 
that the experts there can assist you?

Regards,
Dhanya, AdWords API Team

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Re: ocid in https://adwords.google.com URL's

['Dhanya Sundararaju (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hi Wijnand, John, 

I am unaware when deep linking will be supported in AdWords. Since its a 
popular request, I can pass it on to our team. However, please do watch out the 
blog  for 
updates on future releases. 

Regards,
Dhanya, AdWords API Team

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Re: AuthorizationError.CUSTOMER_NOT_ACTIVE

['Milind Sankeshware (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello All, 

Thanks for sharing the logs. Our team is currently looking into this. I 
will keep you posted on the updates when I hear from the team. In the 
meantime, please ensure that the user making the API call has access to at 
least one active account. If the only account the specific user has access 
to is canceled, the CustomerService.getCustomers() 

 will fail which is the expected behavior. Also, if an API call is being 
made against a target account which is currently canceled, the API call is 
expected to fail. 

Thanks,
Milind, AdWords API Team.

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Probability/Accuracy order of Category data via TargetingIdeaService

[Sam Green]

Hi,

We're using the TargetingIdeaService to identify search volume and 
categories of provided keywords.

The category data comes back as a IntegerSetAttribute of category ids - 
however it's unclear (to me) whether there is a measure of probability or 
even order to this list - that is, how can we understand confidence of 
these IDs at either a 'probability this ID matches' or a 'this is the most 
likely category' - is the latter as straightforward as the first or last 
integer returned?

Thanks

Sam

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Re: CustomerService CUSTOMER_NOT_FOUND error

['Josh Radcliff (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hi Tiana,

Please follow the post that Timm mentioned 
. To 
avoid duplicating information, my colleague will be providing updates on 
the issue there.

Thanks,
Josh, AdWords API Team

On Monday, June 4, 2018 at 12:14:44 PM UTC-4, Timm Janssen wrote:
>
> Hi,
>
> I had the same issue using v201710, with v201802 it's a 
> CUSTOMER_NOT_ACTIVE error, see 
> https://groups.google.com/forum/?utm_medium=email_source=footer#!msg/adwords-api/uSomm1x4nKw/YhjSkLMbAQAJ
>
> Moreover the Java library doesn't seem to be affected.
>
> Thanks,
> Timm
>
> On Monday, June 4, 2018 at 5:59:53 PM UTC+2, Tiana S. wrote:
>>
>> Hi Josh,
>>
>> I'm having the same issue. Please let me know if you have an update. I 
>> can of course also provide more info on our requests privately.
>>
>> Kind regards,
>>
>> Tiana
>>
>> On Thursday, 5 April 2018 15:15:58 UTC+2, Josh Radcliff (AdWords API 
>> Team) wrote:
>>>
>>> Hi Oksana,
>>>
>>> We're still trying to track this one down. Do you happen to have an 
>>> example of a request where you encountered this error within the last 5 
>>> days? If so, could you *Reply privately to author* on this post and 
>>> provide me with the following?
>>>
>>>1. The date and time of the request, including timezone
>>>2. The user whose OAuth credentials were used for the request
>>>3. The client customer IDs you expected to receive for that user
>>>
>>> Thanks,
>>> Josh, AdWords API Team
>>>
>>> On Tuesday, March 13, 2018 at 9:53:29 AM UTC-4, Josh Radcliff (AdWords 
>>> API Team) wrote:

 Hi,

 The engineering team is looking into this in more detail, and I hope to 
 have an update soon. I'll post back here once that happens.

 Thanks,
 Josh, AdWords API Team

 On Monday, March 12, 2018 at 8:17:14 AM UTC-4, Oksana Sulyma wrote:
>
> Hi guys, bumping this thread as mentioned issue still exist. We had 
> correspondence in private mode, please let me know if there are any ideas 
> why we might get this error.. Thanks!
>
> On Friday, January 19, 2018 at 6:46:58 PM UTC+2, Bharani Cherukuri 
> (AdWords API Team) wrote:
>>
>> Hello Okasana, 
>>
>> The CUSTOMER_NOT_FOUND 
>> 
>>  error 
>> is received when the ID specified in the request header does not exist. 
>> I 
>> see that you're using the CustomerService.getCustomers() 
>> ,
>>  
>> which will return all the customers directly accessible by the user 
>> authenticating the call. If the account specified is a new account, it 
>> is 
>> recommended that you wait a few minutes after the account is created 
>> before 
>> issuing requests against it. Could you please recheck the credentials 
>> used 
>> if they belong to the valid AdWords account user and try the request 
>> again? 
>> If you continue to have an issue with this, could you share us the email 
>> address used to authenticate the API call? Please use *Reply 
>> privately to author* option to provide the details. 
>>
>> Regards,
>> Bharani, AdWords API Team
>>
>

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Re: ocid in https://adwords.google.com URL's

[John M Bliss]

 > It would be fantastic if Google would support simple deep linking based
on campaign id and agroupid

+1

On Mon, Jun 4, 2018 at 2:21 PM,  wrote:

> Hi Dhanya,
>
> Is this still the case? Easy deep linking would be a very welcome USP for
> the new AdWords interface (that people have a hard time adopting) and I
> honestly don't see why Google would not support it.
>
> The URLs of the new interface are very suitable for deep linking with a
> structure like https://adwords.google.com/aw/keywords?campaignId=
> 1234567890=12345678901=123456789 with the exception of the
> ocid part that is a big but required mystery to all of us.
>
> Really hope that easy deep linking based on campaignId and adGroupId will
> be possible in the near future.
>
> Best regards,
>
> Wijnand
>
> On Thursday, December 21, 2017 at 8:35:44 PM UTC+1, Dhanya Sundararaju
> (AdWords API Team) wrote:
>>
>> Hi John,
>>
>> Deep linking is not supported in AdWords. However, you may be able to set
>> up deep links at your application level.
>>  To populate
>> the data in your application, you could use the various report types
>> 
>>  and services
>> 
>>  that
>> AdWords API supports.
>>
>> Regards,
>> Dhanya, AdWords API Team
>>
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-- 
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Re: BatchJobService not returning downloadUrl

['Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello,

Yes, when the job is done there should always be a downloadUrl available so 
you can fetch the results. I'll pass these IDs along to the team.

Regards,
Mike, AdWords API Team

On Tuesday, June 5, 2018 at 4:17:19 AM UTC-4, wes...@channable.com wrote:
>
> I am having this issue (with the same result as what I sent in the private 
> message) with at least the following 3 batch_job_ids:
> 744483651
> 744483600
> 745226632
>
> That is all I can find in the error logs, so it should just be these 3.
>
> Also, should we always expect to have a `downloadUrl` from now on? If we 
> don't have one, should I just raise the issue here again?  
>
> On Monday, June 4, 2018 at 2:32:43 PM UTC+2, Michael Cloonan (AdWords API 
> Team) wrote:
>>
>> Hello,
>>
>> Can you provide the full SOAP request/response for that particular batch 
>> job? You can reply privately to me using the arrow at the top-right of my 
>> post.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Monday, June 4, 2018 at 8:29:51 AM UTC-4, wes...@channable.com wrote:
>>>
>>> Hi Michael,
>>>
>>> I think most of the issues we had are solved. I am still seeing a few 
>>> batch jobs that when we download them.
>>>
>>> batch_job_id: 744483651
>>>
>>> This returns a "ParseResponse" (using the python adwors library) of:
>>>
>>> {'mutateResponse': {'@xmlns': 
>>> 'https://adwords.google.com/api/adwords/cm/v201802'}}
>>>
>>>
>>> We expect there to be an `rval` key within the `mutateResponse`. This is 
>>> usually where we get the data from the URL from.
>>>
>>> Any advice there?
>>>
>>>
>>> On Monday, June 4, 2018 at 1:54:48 PM UTC+2, Michael Cloonan (AdWords 
>>> API Team) wrote:

 Hello,

 We made another pass regenerating download URLs, and they should no 
 longer result in 404s. Please let me know if you are having any more 
 difficulties.

 Regards,
 Mike, AdWords API Team

 On Friday, June 1, 2018 at 4:22:40 PM UTC-4, GregT wrote:
>
> Thanks for the update, Mike. As I posted earlier, we were having 
> around 1,000 jobs a day have this issue. Looks like for the past day or 
> two, we haven't had any, so it's looking good. 
>
> Thanks,
> Greg
>
> On Friday, June 1, 2018 at 8:59:43 AM UTC-5, Michael Cloonan (AdWords 
> API Team) wrote:
>>
>> Hello,
>>
>> Thanks for letting me know. I've passed this information along to the 
>> batch job team and will let you know as soon as I hear anything back. I 
>> apologize for the inconvenience; obviously having a URL that results in 
>> a 
>> 404 is no better than having no URL at all, so I'm making sure that this 
>> is 
>> still at a high priority for us.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Friday, June 1, 2018 at 9:35:20 AM UTC-4, wes...@channable.com 
>> wrote:
>>>
>>> Hi Michael,
>>>
>>> We actually noticed that you regenerated, because now we are getting 
>>> a different error.
>>>
>>> For batch job id: 744483600, we now get a `downloadUrl`, but it 
>>> returns a 404. We have a few other batch jobs with the same problem.
>>>
>>> Another with the same issue:
>>> batch_job_id = 745104354
>>>
>>> If you need more, I can provide them.
>>>
>>>
>>> On Friday, June 1, 2018 at 3:02:30 PM UTC+2, Michael Cloonan 
>>> (AdWords API Team) wrote:

 Hello,

 We have regenerated download URLs for all jobs that had completed 
 without one, and are working to improve our processes so that we can 
 reduce 
 the chance of this happening in the future.

 Please let me know if you still have any trouble retrieving the 
 download URLs for your batch jobs, and please include any relevant 
 batch 
 job IDs for ones that aren't fixed so we can investigate.

 Regards,
 Mike, AdWords API Team

 On Tuesday, May 29, 2018 at 7:29:06 AM UTC-4, Michael Cloonan 
 (AdWords API Team) wrote:
>
> Hello,
>
> Thanks for the additional details. Since it seems to be more 
> widespread than just a one-off error, I've increased the priority 
> internally so that we can try to get to the bottom of this sooner.
>
> Regards,
> Mike, AdWords API Team
>
> On Monday, May 28, 2018 at 7:56:20 AM UTC-4, wes...@channable.com 
> wrote:
>>
>> Also, the batch job id listed above was for only a few sent 
>> operations. We have some that we have no dowloadUrl for that contain 
>> a lot 
>> more operations.
>>
>> batch job id 745031759 gave a response of
>>
>> 'numOperationsExecuted': 2104, 'numOperationsSucceeded': 2104, 
>> 'estimatedPercentExecuted': 2147483647, 'numResultsWritten': 0
>>
>> but we still have 

Re: Access campaign service of Adwords for multiple user

[tarun . jain]

Hi Dhanya,

Thanks for your reply.

Actually, I want to show AdWords Campaign of multiple users. So, for all 
account, I need separate developer token of there account and Client 
customer ID?

Is there any way from OAuth credentials to get Campaign data of users?

Thanks,
Tarun


On Thursday, May 31, 2018 at 8:56:32 PM UTC+5:30, Dhanya Sundararaju 
(AdWords API Team) wrote: at 8:56:32 PM UTC+5:30, Dhanya Sundararaju 
(AdWords API Team) wrote: at 8:56:32 PM UTC+5:30, Dhanya Sundararaju 
(AdWords API Team) wrote:
>
> Hi Tarun,
>
> To access campaigns or make any API calls, you will need an approved 
> developer token(to make calls against production accounts) and read-write 
> access to the user's account along with OAuth credentials. Please refer this 
> guide 
> 
>  for 
> better clarity. Once your API setup is done, you can get the list of all 
> accounts for which you have access to, via CustomerService.getCustomers() 
> 
>  and 
> if you are looking for all accounts under a particular MCC, you can get 
> them via ManagedCustomer.get() 
> .
>  
> However, developer tokens cannot be pulled up via API. Please let me know 
> if you have any further questions.
>
> Regards,
> Dhanya, AdWords API Team
>

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Re: use AdGroupCriterionService set Gender and agerang and so on is sucessful but no effect? why? version:201802

['Dannison Yao (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hi,

My apologies for the late response. The team has discussed a workaround 
solution for this via API. Instead of using the BiddableAdGroupCriterion 

 object 
and making MALE to be the only target, you can use NegativeAdGroupCriterion 

 to 
remove the rest of the genders (FEMALE, UNKNOWN) as target to make MALE the 
only positive target. 

Let me know if you have further clarifications.

Regards,
Dannison
AdWords API Team

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Re: AuthorizationError.CUSTOMER_NOT_ACTIVE

[Stefano Fontana]

Got an update literally 2 minutes ago.
Google reactivated our account and now it works again for us.
Unfortunately we are still waiting to know why it was deactivated in the 
first place.


On Tuesday, June 5, 2018 at 11:40:43 AM UTC+2, Alon Diamant wrote:
>
> I am pretty sure that is their #1 priority.
> I mean, the top 5 posts in the message group all report the same thing..
> I have sent them SOAP logs yesterday, here's hoping for a positive update 
> soon.
> ᐧ
>
>
>
> Alon Diamant
> CTO, *Selectom*
> w: www.selectom.com
>   
>
>
>
> On Tue, Jun 5, 2018 at 12:34 PM, Soufiane Ghzal  > wrote:
>
>> Hi Stefano, 
>>
>> thanks for the feedback, that's appreciated. Indeed it looks very weird 
>> that customers all arround the world start to deactivate their account at 
>> the same period of time.
>>
>> Hopefully they will fix it in times.
>>
>>
>> Le mardi 5 juin 2018 11:31:50 UTC+2, Stefano Fontana a écrit :
>>>
>>> Hi,
>>>
>>> Our AdWords Support Contact is looking into the issue.
>>> He said that it was deactivated manually by one of our account managers 
>>> which I find very unlikely (yet possible), unfortunately there is no 
>>> history for this kind of actions.
>>> Also we cannot set it back to active ourselves and are waiting for our 
>>> adwords contact to find a solution.
>>>
>>>
>>> Will share future progress here if no solution is given.
>>>
>>>
>>> On Tuesday, June 5, 2018 at 11:23:03 AM UTC+2, Tiana S. wrote:

 We are also seeing this behavior for active accounts, none are 
 cancelled. There are several threads open about this issue with people 
 describing the same behavior, so it really seems something is going wrong 
 on your side...

 On Monday, 4 June 2018 22:04:02 UTC+2, Milind Sankeshware (AdWords API 
 Team) wrote:
>
> Hi, 
>
> If the API calls are being made against an account which is cancelled, 
> those calls will fail with the error as described in this blog post 
> .
>  
> If this is not the case, could you please share the SOAP logs of the 
> failing API call along with the email Id of the user making this call? 
>
> Thanks,
> Milind, AdWords API Team.
>
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NOT WORKING - Account Anomaly Detector - Manager Account

[t . kamp]

Hello,

i've put the anomaly detector (manager account) script into my mcc account 
in AdWords.
This 
script: 
https://developers.google.com/adwords/scripts/docs/solutions/mccapp-account-anomaly-detector

I only replaced the spreadsheet url in this script

But the difference between impressions, clicks, conversions and costs in 
the script and my mcc account is huge.

Impressions yesterday:
- spreadsheet: 1.337
- adwords: 5.545

How is this possible?

Hope someone can help me! :)

Best regards,
Thijs

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NOT WORKING Account Anomaly Detector - Manager Account

[t . kamp]

Hello,

i've copied the anomaly detector (manager account) and pasted in my mcc 
account.
This one: 
https://developers.google.com/adwords/scripts/docs/solutions/mccapp-account-anomaly-detector

When i compare yesterday in the speadsheet and my account overview (in 
adwords) there is a big difference in impressions, clicks, conversions and 
costs.

Impressions yesterday:
Spreadsheet 5.986
Adwords 66.869

How is this big difference posible?

I only copied the script and past my emailadres and spreadsheet url in the 
script. I also didn't change anything in the spreadsheet.

Hope you can help me :)

Best regards,
Thijs

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anomaly detector (manager account) not working

[t . kamp]

Hello,

i've put the anomaly detector (manager account) script into my mcc account 
in AdWords.
This script: 
https://developers.google.com/adwords/scripts/docs/solutions/mccapp-account-anomaly-detector

I only replaced the spreadsheet url in this script

But the difference between impressions, clicks, conversions and costs in 
the script and my mcc account is huge.

Impressions yesterday:
- spreadsheet: 1.337
- adwords: 5.545

How is this possible?

Hope someone can help me! :)

Best regards,
Thijs

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Not Working - Account Anomaly Detector - Manager Account

[t . kamp]

Hello,

i've put the anomaly detector (manager account) script into my mcc account 
in AdWords.
This 
script: 
https://developers.google.com/adwords/scripts/docs/solutions/mccapp-account-anomaly-detector

I only replaced the spreadsheet url in this script

But the difference between impressions, clicks, conversions and costs in 
the script and my mcc account is huge.

Impressions yesterday:
- spreadsheet: 1.337
- adwords: 5.545

How is this possible?

Hope someone can help me! :)

Best regards,
Thijs

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I'm not able to create an EXPANDED_DYNAMIC_SEARCH_AD in v201802 (PHP)

[raul . p]

Hi, 

I'm trying to create an expanded dynamic search ad, but I got this error : 
"[OperationAccessDenied.OPERATION_NOT_PERMITTED_FOR_AD_GROUP_TYPE @ 
operations[0].operand.ad; trigger:'SEARCH_STANDARD']"

I'm checking the configuration and I think is compelte and correct I put 
the configuration for my campaign, adgroup and the ad so you can check it:

{
  "campaign": {
"name": "Anuncios Dinamicos - Embellé",
"status": "ENABLED",
"startDate": "20180530",
"endDate": "20371230",
"settings": [
  {
"settingType": "GeoTargetTypeSetting",
"negativeGeoTargetType": "DONT_CARE",
"positiveGeoTargetType": "DONT_CARE"
  },
  {
"pageFeed": null,
"domainName": "embelle.com.mx",
"settingType": "DynamicSearchAdsSetting",
"languageCode": "es",
"useSuppliedUrlsOnly": null
  }
],
"advertisingChannelType": "SEARCH",
"adServingOptimizationStatus": "OPTIMIZE",
"biddingStrategyConfiguration": {
  "biddingStrategyType": "TARGET_SPEND"
},
"conversionOptimizerEligibility": {
  "eligible": false,
  "rejectionReasons": [
"NOT_ENOUGH_CONVERSIONS"
  ]
}
  },
  "adGroup": {
"id": 57300418273,
"name": "Dynamic Ad Search",
"labels": null,
"status": "ENABLED",
"settings": null,
"criterion": [
  {
"labels": null,
"adGroupId": 57300418273,
"criterion": {
  "id": 365632056845,
  "type": "WEBPAGE",
  "parameter": {
"conditions": [
  {
"operand": "CATEGORY",
"argument": "labios"
  }
],
"criterionName": "Categoría==labios",
"criterionParameterType": "WebpageParameter"
  },
  "criterionType": "Webpage",
  "criteriaSamples": [

"https://embelle.com.mx/products/2-tratamientos-de-4-parches-de-colageno-para-labios;,

"https://embelle.com.mx/products/3-tratamientos-de-4-parches-de-colageno-para-labios-1;,

"https://embelle.com.mx/products/tratamiento-4-parches-de-colageno-para-labios;
  ],
  "criteriaCoverage": 0.023715415019762844
},
"userStatus": "ENABLED",
"criterionUse": "BIDDABLE",
"baseAdGroupId": 57300418273,
"baseCampaignId": 1419326865,
"adGroupCriterionType": "BiddableAdGroupCriterion"
  }
],
"campaignId": 1419326865,
"adGroupType": "SEARCH_DYNAMIC_ADS",
"campaignName": "Anuncios Dinamicos - Embellé",
"adGroupAdRotationMode": {
  "adRotationMode": null
},
"biddingStrategyConfiguration": {
  "bids": [
{
  "bid": {
"microAmount": 126,
"comparableValueType": "Money"
  },
  "bidsType": "CpcBid",
  "cpcBidSource": "ADGROUP"
},
{
  "bid": {
"microAmount": 1,
"comparableValueType": "Money"
  },
  "bidsType": "CpmBid",
  "cpmBidSource": "ADGROUP"
}
  ],
  "biddingStrategyType": "TARGET_SPEND",
  "biddingStrategySource": "CAMPAIGN"
},
"contentBidCriterionTypeGroup": null
  },
  "ads": [
{
  "ad": {
"id": 272901525550,
"url": null,
"type": "EXPANDED_DYNAMIC_SEARCH_AD",
"adType": "ExpandedDynamicSearchAd",
"urlData": null,
"automated": false,
"finalUrls": null,
"displayUrl": null,
"description": "¡Obtén un 50% de descuento en toda la tienda al 
comprar ONLINE! Embelle Paris",
"finalAppUrls": null,
"finalUrlSuffix": null,
"finalMobileUrls": null,
"devicePreference": null,
"trackingUrlTemplate": null,
"urlCustomParameters": null,
"systemManagedEntitySource": null
  },
  "status": "ENABLED",
  "supported": true
}
  ]
}

I don't know what I'm doing wrong, iI'm kind desperate.

Thnks a lot. 

Raul

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Re: ocid in https://adwords.google.com URL's

[wijnand]

Hi Dhanya,

Is this still the case? Easy deep linking would be a very welcome USP for 
the new AdWords interface (that people have a hard time adopting) and I 
honestly don't see why Google would not support it.

The URLs of the new interface are very suitable for deep linking with a 
structure 
like 
https://adwords.google.com/aw/keywords?campaignId=1234567890=12345678901=123456789
 
with the exception of the ocid part that is a big but required mystery to 
all of us.

Really hope that easy deep linking based on campaignId and adGroupId will 
be possible in the near future.

Best regards,

Wijnand

On Thursday, December 21, 2017 at 8:35:44 PM UTC+1, Dhanya Sundararaju 
(AdWords API Team) wrote:
>
> Hi John,
>
> Deep linking is not supported in AdWords. However, you may be able to set 
> up deep links at your application level. 
>  To populate the 
> data in your application, you could use the various report types 
> 
>  and services 
> 
>  that 
> AdWords API supports.
>
> Regards,
> Dhanya, AdWords API Team
>

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AdWords BQ data transfer | GeoStats table vs. AccountStats table

[Pim Coffeng]

Hi all, 

We have recently joined the wonderful AdWords to BigQuery datatransfer 
beta. Please forgive me, if my question is trivial to you. I'm not an 
experienced data scientist :). 

I've used the table: *AccountStats* to visualise our *Cost, Conversion 
Value* *and ROI* in DataStudio. I am using *Date* as dimension and offer 
the possibility to filter on *AdNetworkType1*. I visualised this in 
Datastudio and checked the total cost for the 8th of May with the AdWords 
UI and that matches perfectly. Great!

The next thing that I would like to do: is show the same visualisation but 
offer the dimension *CountryCriteriaId* as filter. I've checked the AdWords 
Transformation reference guide 
 and 
concluded that *Geo Performance Report: GeoStats table* would be best 
suitable. I've duplicated the table in DataStudio and replaced the 
*AccountStats *from BQ with *GeoStats.* Unfortunately the result shows 
highly inflated values. For example: the 8th of May 2018 shows a cost of 
almost x5 higher than our actual cost that day. I've checked the raw data 
in BQ and that shows the same results (although not corrected yet with 
/100). 

My question is: how does it come that the summed value based on group by 
date is over 5x higher in table *GeoStats *compared to table *AccountStats*
? 

Any help is highly appreciated. 

Kind regards,
Pim Coffeng

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Adwords API - basic access and standard access

[Nurullah SERT]

Hi,

I would like to receive counseling in the basic access and standard access 
application process.

Thank you.

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Adwords Link checker script question (label)

[Márton Szigeti]

Dear Adwords script users,

 

I have applied the MCC-level broken URL checker script 

 
on our MCC account, however, I have a question regarding the script itself, 
and found this address in the script at the top.

 

It’s a bit annoying the script creates a link checker label during the 
process (and if I understand it correctly, relies on the label being 
applied to an ad when deciding to check one). Could you help me, whether it 
is possible to eliminate the need for labels from the process at all, 
without rewriting the entire script? I haven’t found anything useful 
regarding the matter on the net, and neither do I have javascript 
experience unfortunately.

 

Thanks for your help in advance,

 

Regards,

Marton Szigeti

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Re: AuthorizationError.CUSTOMER_NOT_ACTIVE

[Alon Diamant]

I am pretty sure that is their #1 priority.
I mean, the top 5 posts in the message group all report the same thing..
I have sent them SOAP logs yesterday, here's hoping for a positive update
soon.
ᐧ



Alon Diamant
CTO, *Selectom*
w: www.selectom.com
  



On Tue, Jun 5, 2018 at 12:34 PM, Soufiane Ghzal  wrote:

> Hi Stefano,
>
> thanks for the feedback, that's appreciated. Indeed it looks very weird
> that customers all arround the world start to deactivate their account at
> the same period of time.
>
> Hopefully they will fix it in times.
>
>
> Le mardi 5 juin 2018 11:31:50 UTC+2, Stefano Fontana a écrit :
>>
>> Hi,
>>
>> Our AdWords Support Contact is looking into the issue.
>> He said that it was deactivated manually by one of our account managers
>> which I find very unlikely (yet possible), unfortunately there is no
>> history for this kind of actions.
>> Also we cannot set it back to active ourselves and are waiting for our
>> adwords contact to find a solution.
>>
>>
>> Will share future progress here if no solution is given.
>>
>>
>> On Tuesday, June 5, 2018 at 11:23:03 AM UTC+2, Tiana S. wrote:
>>>
>>> We are also seeing this behavior for active accounts, none are
>>> cancelled. There are several threads open about this issue with people
>>> describing the same behavior, so it really seems something is going wrong
>>> on your side...
>>>
>>> On Monday, 4 June 2018 22:04:02 UTC+2, Milind Sankeshware (AdWords API
>>> Team) wrote:

 Hi,

 If the API calls are being made against an account which is cancelled,
 those calls will fail with the error as described in this blog post
 .
 If this is not the case, could you please share the SOAP logs of the
 failing API call along with the email Id of the user making this call?

 Thanks,
 Milind, AdWords API Team.

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Re: ocid in https://adwords.google.com URL's

[wijnand]

Hi Dhanya,

Is this still the case? It would be fantastic if Google would support 
simple deep linking based on campaign id and agroupid, and the urls seem 
ready for it with a structure like:

https://adwords.google.com/aw/keywords?campaignId=1234567890=12345678901=123456789

Except that ocid part that is unclear. 

Hope this will be possible in the near future, could you let us know if 
Google plans to support deep linking?

Best Regards,

Wijnand

On Thursday, December 21, 2017 at 8:35:44 PM UTC+1, Dhanya Sundararaju 
(AdWords API Team) wrote:
>
> Hi John,
>
> Deep linking is not supported in AdWords. However, you may be able to set 
> up deep links at your application level. 
>  To populate the 
> data in your application, you could use the various report types 
> 
>  and services 
> 
>  that 
> AdWords API supports.
>
> Regards,
> Dhanya, AdWords API Team
>

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Re: AuthorizationError.CUSTOMER_NOT_ACTIVE

[Soufiane Ghzal]

Hi Stefano, 

thanks for the feedback, that's appreciated. Indeed it looks very weird 
that customers all arround the world start to deactivate their account at 
the same period of time.

Hopefully they will fix it in times.

Le mardi 5 juin 2018 11:31:50 UTC+2, Stefano Fontana a écrit :
>
> Hi,
>
> Our AdWords Support Contact is looking into the issue.
> He said that it was deactivated manually by one of our account managers 
> which I find very unlikely (yet possible), unfortunately there is no 
> history for this kind of actions.
> Also we cannot set it back to active ourselves and are waiting for our 
> adwords contact to find a solution.
>
>
> Will share future progress here if no solution is given.
>
>
> On Tuesday, June 5, 2018 at 11:23:03 AM UTC+2, Tiana S. wrote:
>>
>> We are also seeing this behavior for active accounts, none are cancelled. 
>> There are several threads open about this issue with people describing the 
>> same behavior, so it really seems something is going wrong on your side...
>>
>> On Monday, 4 June 2018 22:04:02 UTC+2, Milind Sankeshware (AdWords API 
>> Team) wrote:
>>>
>>> Hi, 
>>>
>>> If the API calls are being made against an account which is cancelled, 
>>> those calls will fail with the error as described in this blog post 
>>> .
>>>  
>>> If this is not the case, could you please share the SOAP logs of the 
>>> failing API call along with the email Id of the user making this call? 
>>>
>>> Thanks,
>>> Milind, AdWords API Team.
>>>
>>

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Re: AuthorizationError.CUSTOMER_NOT_ACTIVE

[Stefano Fontana]

Hi,

Our AdWords Support Contact is looking into the issue.
He said that it was deactivated manually by one of our account managers 
which I find very unlikely (yet possible), unfortunately there is no 
history for this kind of actions.
Also we cannot set it back to active ourselves and are waiting for our 
adwords contact to find a solution.


Will share future progress here if no solution is given.


On Tuesday, June 5, 2018 at 11:23:03 AM UTC+2, Tiana S. wrote:
>
> We are also seeing this behavior for active accounts, none are cancelled. 
> There are several threads open about this issue with people describing the 
> same behavior, so it really seems something is going wrong on your side...
>
> On Monday, 4 June 2018 22:04:02 UTC+2, Milind Sankeshware (AdWords API 
> Team) wrote:
>>
>> Hi, 
>>
>> If the API calls are being made against an account which is cancelled, 
>> those calls will fail with the error as described in this blog post 
>> .
>>  
>> If this is not the case, could you please share the SOAP logs of the 
>> failing API call along with the email Id of the user making this call? 
>>
>> Thanks,
>> Milind, AdWords API Team.
>>
>

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Re: AuthorizationError.CUSTOMER_NOT_ACTIVE

[Tiana S.]

We are also seeing this behavior for active accounts, none are cancelled. 
There are several threads open about this issue with people describing the 
same behavior, so it really seems something is going wrong on your side...

On Monday, 4 June 2018 22:04:02 UTC+2, Milind Sankeshware (AdWords API 
Team) wrote:
>
> Hi, 
>
> If the API calls are being made against an account which is cancelled, 
> those calls will fail with the error as described in this blog post 
> .
>  
> If this is not the case, could you please share the SOAP logs of the 
> failing API call along with the email Id of the user making this call? 
>
> Thanks,
> Milind, AdWords API Team.
>

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Re: PHP Adwords API - refresh_token authorization

[Peter Bowen]

Hi Nik.

The example code looks like this:

$oAuth2Credential = (new OAuth2TokenBuilder())->fromFile()->build();



You should change that to look like this if you want to pass your OAuth2 
credentials in from a db instead of from the file.

Enter code here...$oAuth2Credential = (new OAuth2TokenBuilder())

->withClientId(your oauth2 client id here)
->withClientSecret(your oauth2 client secret here)
->withRefreshToken(your stored refresh token here)
->build();





On Monday, 4 June 2018 19:02:00 UTC+1, nnik wrote:
>
> Hi folks, 
>
> I want to ask the adwords api to request my campaigns.
>
> I am using this simple example:
>
> $redirectUri = 'http://xxx/dashboard/accounts/oauth2callback';
> $code = $_GET['code'];
>
> $oauth2 = new OAuth2([
> 'authorizationUri' => 'https://accounts.google.com/o/oauth2/v2/auth',
> 'tokenCredentialUri' => 'https://www.googleapis.com/oauth2/v4/token',
> 'redirectUri' => $redirectUri,
> 'clientId' => $this->client_id,
> 'clientSecret' => $this->client_secret,
> 'scope' => ''
> ]);
>
> $oauth2->setCode($code);
> $authToken = $oauth2->fetchAuthToken();
>
> // Store the refresh token for your user in your local storage if you
> // requested offline access.
> $refreshToken = $authToken['refresh_token'];
> Now I have the access_token and the refresh_token.
>
> How can I use this to request google adwords now? When I am checking this 
> example: 
> https://developers.google.com/adwords/api/docs/samples/php/basic-operations
>
> The authentication data is coming from some local file, but I have the 
> data in my array above and the tokens are coming from the DB. 
>
> Thanks
> Nik
>

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Re: BatchJobService not returning downloadUrl

[wesley]

I am having this issue (with the same result as what I sent in the private 
message) with at least the following 3 batch_job_ids:
744483651
744483600
745226632

That is all I can find in the error logs, so it should just be these 3.

Also, should we always expect to have a `downloadUrl` from now on? If we 
don't have one, should I just raise the issue here again?  

On Monday, June 4, 2018 at 2:32:43 PM UTC+2, Michael Cloonan (AdWords API 
Team) wrote:
>
> Hello,
>
> Can you provide the full SOAP request/response for that particular batch 
> job? You can reply privately to me using the arrow at the top-right of my 
> post.
>
> Regards,
> Mike, AdWords API Team
>
> On Monday, June 4, 2018 at 8:29:51 AM UTC-4, wes...@channable.com 
>  wrote:
>>
>> Hi Michael,
>>
>> I think most of the issues we had are solved. I am still seeing a few 
>> batch jobs that when we download them.
>>
>> batch_job_id: 744483651
>>
>> This returns a "ParseResponse" (using the python adwors library) of:
>>
>> {'mutateResponse': {'@xmlns': 
>> 'https://adwords.google.com/api/adwords/cm/v201802'}}
>>
>>
>> We expect there to be an `rval` key within the `mutateResponse`. This is 
>> usually where we get the data from the URL from.
>>
>> Any advice there?
>>
>>
>> On Monday, June 4, 2018 at 1:54:48 PM UTC+2, Michael Cloonan (AdWords API 
>> Team) wrote:
>>>
>>> Hello,
>>>
>>> We made another pass regenerating download URLs, and they should no 
>>> longer result in 404s. Please let me know if you are having any more 
>>> difficulties.
>>>
>>> Regards,
>>> Mike, AdWords API Team
>>>
>>> On Friday, June 1, 2018 at 4:22:40 PM UTC-4, GregT wrote:

 Thanks for the update, Mike. As I posted earlier, we were having around 
 1,000 jobs a day have this issue. Looks like for the past day or two, we 
 haven't had any, so it's looking good. 

 Thanks,
 Greg

 On Friday, June 1, 2018 at 8:59:43 AM UTC-5, Michael Cloonan (AdWords 
 API Team) wrote:
>
> Hello,
>
> Thanks for letting me know. I've passed this information along to the 
> batch job team and will let you know as soon as I hear anything back. I 
> apologize for the inconvenience; obviously having a URL that results in a 
> 404 is no better than having no URL at all, so I'm making sure that this 
> is 
> still at a high priority for us.
>
> Regards,
> Mike, AdWords API Team
>
> On Friday, June 1, 2018 at 9:35:20 AM UTC-4, wes...@channable.com 
> wrote:
>>
>> Hi Michael,
>>
>> We actually noticed that you regenerated, because now we are getting 
>> a different error.
>>
>> For batch job id: 744483600, we now get a `downloadUrl`, but it 
>> returns a 404. We have a few other batch jobs with the same problem.
>>
>> Another with the same issue:
>> batch_job_id = 745104354
>>
>> If you need more, I can provide them.
>>
>>
>> On Friday, June 1, 2018 at 3:02:30 PM UTC+2, Michael Cloonan (AdWords 
>> API Team) wrote:
>>>
>>> Hello,
>>>
>>> We have regenerated download URLs for all jobs that had completed 
>>> without one, and are working to improve our processes so that we can 
>>> reduce 
>>> the chance of this happening in the future.
>>>
>>> Please let me know if you still have any trouble retrieving the 
>>> download URLs for your batch jobs, and please include any relevant 
>>> batch 
>>> job IDs for ones that aren't fixed so we can investigate.
>>>
>>> Regards,
>>> Mike, AdWords API Team
>>>
>>> On Tuesday, May 29, 2018 at 7:29:06 AM UTC-4, Michael Cloonan 
>>> (AdWords API Team) wrote:

 Hello,

 Thanks for the additional details. Since it seems to be more 
 widespread than just a one-off error, I've increased the priority 
 internally so that we can try to get to the bottom of this sooner.

 Regards,
 Mike, AdWords API Team

 On Monday, May 28, 2018 at 7:56:20 AM UTC-4, wes...@channable.com 
 wrote:
>
> Also, the batch job id listed above was for only a few sent 
> operations. We have some that we have no dowloadUrl for that contain 
> a lot 
> more operations.
>
> batch job id 745031759 gave a response of
>
> 'numOperationsExecuted': 2104, 'numOperationsSucceeded': 2104, 
> 'estimatedPercentExecuted': 2147483647, 'numResultsWritten': 0
>
> but we still have no downloadUrl
>
>
> On Friday, May 25, 2018 at 9:03:17 PM UTC+2, Michael Cloonan 
> (AdWords API Team) wrote:
>>
>> Hello,
>>
>> That is strange; I will get in contact with the team in charge of 
>> that service and see what we can do to get you the downloadUrl, and 
>> also 
>> investigate why this happened.
>>