Re: How to identify shared set owner account

[Jun Kagaya]

A hack I've found that works to find non-manager owned shared sets that can 
be mutated:
1. Query the shared sets by customerId. This gives you all of the shared 
sets EXCLUDING ones not owned by managers.
2. Query again with managerId and get all of the shared sets INCLUDING ones 
owned by managers.
3. EXCLUDE the common shared sets between the two queries, the remainder 
are shared sets not owned by managers.

It's a bit tedious, but it's the only solution I found.

Kind regards,
Jun


On Friday, 29 January 2021 at 06:12:46 UTC+13 Google Ads API Forum Advisor 
Prod wrote:

> Hi Ales,
>
> Thank you for reaching out. This is still on the roadmap. Please keep an 
> eye on our blog 
>  for 
> the announcements and updates on new releases.
>
>
>
> Thanks and regards,
> Xiaoming, Google Ads API Team
>  
> [image: Google Logo] 
> Xiaoming 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5001UZXs8t:ref
>

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Re: Billing setup not working for sub account under manager account

[Amol Kawale]

Hi Team,

Pls check issue on high priority. I'm sure it's API specific issue only
because manually from web UI bill profile can be setup for sub account.

After token approval our development stuck at this point. Pls help
to resolve this issue soon.
Your help is highly appreciated!!!

Regards,
Amol

On Fri, 25 Feb 2022, 9:23 pm Amol Kawale,  wrote:

> Dear Nirmita,
>
> Thank you for reply!
>
> Yes from web UI (https://ads.google.com/) whenever we creating new sub
> account & try to link that user to payment profile ID 2905-5534-6762  its
> working. But from PHP API whenever we creating new sub account under
> manager account(1004010941), payment profile can't be link to it. Its
> throwing error as follows:
>
>
> [image: Screenshot_1.png]
>
> Request & response I already posted last time.
>
> In our system, we have to create sub account as per customer approaching
> to our system, then create sub account for them under manage then assign
> billing profile ID & then they can create/publish campaigns etc...
>
> Pls help to fix this issue. We are stuck at this point after our developer
> token approved & got basic access level for API.
>
> Your help is highly appreciated!!!
>
> Thanks & Regards,
> Amol
>
> On Friday, February 25, 2022 at 8:54:43 PM UTC+5:30 adsapi wrote:
>
>> Hi Amol,
>>
>> Thank you for reaching out to the Google Ads API support team.
>>
>> As you’ve mentioned that you’ve encountered an error NO_SIGNUP_PERMISSION
>> ,
>> its recommends to reach out to your representative to enable sign up
>> permissions for a user, although you mention you managed to set this up
>> through the UI with the same user.  Can you please confirm if you are able
>> to create this billing setup in the UI (authenticating as the same user in
>> the API call)? This will help us understand if this is an API-specific
>> issue.
>>
>> Thanks,
>> [image: Google Logo]
>> Nirmita
>> Google Ads API Team
>>
>>
>> ref:_00D1U1174p._5004Q2WyhED:ref
>>
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> 
> .
>

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Re: Upgrading to a newer version

[Stephen Barrett]

Thank you. I'm migrating from version 8 to 9 and then 9 to 10. I'm only 
using the library for keywordideas and I just wanted to know if I had to 
overwrite my library multiple times to get to the latest version.

On Friday, February 25, 2022 at 2:17:07 PM UTC-7 adsapi wrote:

> Hi Stephen,
>
> Thanks for reaching out. There may be reusable parts of your custom 
> implementation, but the new Ads API is different from the old SOAP AdWords 
> API. I'd recommend looking through the migration guide 
>  for more 
> details on this. Like the AdWords API, the Ads API client libraries support 
> code 
> samples  for 
> almost all operations supported in the API. 
>
> Please let us know if you have any specific questions on the new API.
>
> Regards,
> Matt
> Google Ads API Team
>
> [image: Google Logo] 
> Matt 
> Google Ads API Team 
>   
>
>  
>
> ref:_00D1U1174p._5004Q2Wymyn:ref
>

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RE: Upgrading to a newer version

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Stephen,

Thanks for reaching out. There may be reusable parts of your custom 
implementation, but the new Ads API is different from the old SOAP AdWords API. 
I'd recommend looking through the migration guide for more details on this. 
Like the AdWords API, the Ads API client libraries support code samples for 
almost all operations supported in the API.

Please let us know if you have any specific questions on the new API.

Regards,
Matt
Google Ads API Team

Matt
Google Ads API Team
ref:_00D1U1174p._5004Q2Wymyn:ref

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"Request contains an invalid argument" - how to see what argument is invalid?

[Stiofán Ó Riain]

Hi there

Thanks for reading my question.

I am using mutateCampaignCriteria to try to remove some IPs from a 
campaign's IP Exclusions List.

This code in general works fine (it works for other campaigns), but it is 
failing for one particular campaign and I don't know why.

This is the error:

{

"message": "Request contains an invalid argument.",

"code": 3,

"status": "INVALID_ARGUMENT",

"details": [

{

"@type": "google.ads.googleads.v8.errors.googleadsfailure-bin",

"data": ""

},

{

"@type": "grpc-status-details-bin",

"data": ""

},

{

"@type": "request-id",

"data": "17PPRUpbUluJ4aEbH9X86A"

}

]

}

However from what I can see I am sending valid data.

(1) How can I see what data is causing this issue?

(2) How can I automatically recover from an issue like this? For example, 
is there a way I can simply "reset" the IP Exclusions List for a campaign 
so it is blank and I can start over? Note I don't want to manually do this 
(log into the Google Ads account and manually delete the IPs), I should be 
able to do it using code.

I am using the PHP library.

Thanks for your help.

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Performance Max campaign data not returned from 'landing_page_view'

[Kyle Tremblay]

Hi,

I am trying to pull campaign-level data from 'landing_page_view', but the 
attached query is not retuning any records for Performance Max campaigns, 
despite the data existing in the Google Ads interface (Landing Pages 
report). 

I did not see anything in the documentation suggesting this data is not 
available through the API. This issue occurs when using v9 and v10 of the 
Google Ads API.

Please advise. 

Thanks,
Kyle

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SELECT
segments.date,
landing_page_view.unexpanded_final_url,
campaign.id,
campaign.name,
campaign.status,
ad_group.id,
ad_group.name,
ad_group.status,
campaign.advertising_channel_type,
segments.device,
metrics.impressions,
metrics.clicks,
metrics.cost_micros,
metrics.conversions,
metrics.conversions_value
FROM landing_page_view
where segments.date between '"""+self.api_start_date+"""' and 
'"""+self.api_end_date+"""'"""

RE: Request: Expose Required Union Fields In Error Response

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Pete,

My team is investigating this issue and we will get back to you on this thread 
as soon as possible.

Regards,

Aryeh
Google Ads API Team
ref:_00D1U1174p._5004Q2WyLrw:ref

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Re: What's the difference in the status of synchronus and asynchronus API processing?

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hello,

It's possible that the documentation does not have the right phrase, or it may 
be outdated. It seems unlikely though that there would be both 'in-progress' 
and 'processing' states. Since this distinction is related to the web 
interface, can you please check with the product team?

Regards,
Matt
Google Ads API Team

Matt
Google Ads API Team
ref:_00D1U1174p._5004Q2Wx28T:ref

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Sending users via the api

[Darren Chamberlain]

We have sent up about 1million users via the audience upload.

after a few days the list size only got to about 500,000.

I'm sending it up in batches of 10,000.

IS there any reason at google side why it wouldn't add all of them?

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Re: Customer Match API and audience syncing

['Romain Varchetta Bertogli' via Google Ads API and AdWords API Forum]

Hello, does anyone have any idea? Thank you

On Wednesday, 23 February 2022 at 16:09:48 UTC-5 Romain Varchetta Bertogli 
wrote:

> Hello all,
>
> When uploading audience via the Customer Match API 
> 
>  
> (Google Ads API), can we opt to sync to an existing audience, or does a new 
> audience need to be created via API?
>
> I think it's possible but I would like to get confirmation as well as any 
> indication on how to do it in the API.
>
> Thanks a million.
>

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Re: NO_SIGNUP_PERMISSION when creating new billing setups?

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Amol,

Thank you for reaching out.

With regards to your concern, it looks like we have a separate thread for this 
issue. We can keep correspondence related to this issue on the other thread to 
limit any confusion.

Thanks,

Nirmita
Google Ads API Team
ref:_00D1U1174p._5001UHGfyd:ref

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RE: Bill setup for sub account created under Manager account

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for reaching out.

With regards to your concern, it looks like we have a separate thread for this 
issue. We can keep correspondence related to this issue on the other thread to 
limit any confusion.

Thanks,

Nirmita
Google Ads API Team
ref:_00D1U1174p._5004Q2Wz5f4:ref

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RE: Campaign Country Criteria

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Eray,

Thank you for reaching out to the Google Ads API support team.

With regards to your concern, you may refer to this document for location 
targeting. Please see Geo Targets documentation should also be able to provide 
information on the Criteria ID to Canonical Name mapping of location IDs. You 
can then filter using Country Code = country to map country locations. You can 
check from the geo targets csv. We do not have code example for setting country 
criteria.

Thanks,

Nirmita
Google Ads API Team
ref:_00D1U1174p._5004Q2Wyj6k:ref

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Re: ERROR: The click associated with the given identifier or iOS URL parameter is either too old to be imported or occurred before the conversion click through lookback window for the specified combin

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hello Hustle,

Thanks for the clarification. For better understanding of the issue you are 
facing, could you please share the complete request and response logs with 
request ID and request header generated on your end, so our team can better 
check the root cause of the error?
Please send the requested details via the Reply privately to the author option. 
If this option is not available, you may send the details directly to us 
googleadsapi-supp...@google.com alias instead.

Best regards,

Jakeia Sabrina
Google Ads API Team
ref:_00D1U1174p._5004Q2WyIAg:ref

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How to Remove Custom Parameters in the Ads API

[Dorian Kind]

Hello,

in the Adwords API, Custom Parameters can be removed by sending an update 
operation with the "isRemove" flag 

 
set.

In the Ads API, this flag doesn't exist 
.
 
Setting the Custom Parameter's "value" field to the empty string will not 
remove it and just omitting it (only sending the "key"  attribute) causes 
an "INVALID_ARGUMENT" error with the explanation "Custom parameter value 
cannot be null".

How do I go about removing existing Custom Parameters from a campaign (or 
ad group, ad, keyword etc.)?

Thanks & best regards
Dorian

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Re: Billing setup not working for sub account under manager account

[Amol Kawale]

Dear Nirmita,

Thank you for reply!

Yes from web UI (https://ads.google.com/) whenever we creating new sub 
account & try to link that user to payment profile ID 2905-5534-6762  its 
working. But from PHP API whenever we creating new sub account under 
manager account(1004010941), payment profile can't be link to it. Its 
throwing error as follows:


[image: Screenshot_1.png]

Request & response I already posted last time.

In our system, we have to create sub account as per customer approaching to 
our system, then create sub account for them under manage then assign 
billing profile ID & then they can create/publish campaigns etc...

Pls help to fix this issue. We are stuck at this point after our developer 
token approved & got basic access level for API. 

Your help is highly appreciated!!!

Thanks & Regards,
Amol

On Friday, February 25, 2022 at 8:54:43 PM UTC+5:30 adsapi wrote:

> Hi Amol,
>
> Thank you for reaching out to the Google Ads API support team.
>
> As you’ve mentioned that you’ve encountered an error NO_SIGNUP_PERMISSION 
> ,
>  
> its recommends to reach out to your representative to enable sign up 
> permissions for a user, although you mention you managed to set this up 
> through the UI with the same user.  Can you please confirm if you are able 
> to create this billing setup in the UI (authenticating as the same user in 
> the API call)? This will help us understand if this is an API-specific 
> issue.
>
> Thanks,
> [image: Google Logo] 
> Nirmita 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2WyhED:ref
>

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RE: Billing setup not working for sub account under manager account

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Amol,

Thank you for reaching out to the Google Ads API support team.

As you’ve mentioned that you’ve encountered an error NO_SIGNUP_PERMISSION, its 
recommends to reach out to your representative to enable sign up permissions 
for a user, although you mention you managed to set this up through the UI with 
the same user.  Can you please confirm if you are able to create this billing 
setup in the UI (authenticating as the same user in the API call)? This will 
help us understand if this is an API-specific issue.

Thanks,

Nirmita
Google Ads API Team
ref:_00D1U1174p._5004Q2WyhED:ref

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Re: How to receive promotional codes via Ads API

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Michael,

Unfortunately, I'm not able to provide internal info about the status of the 
request. Can you confirm if the feature you are referring to is available in 
the AdWords API? If so, can you please send us the feature's documentation so I 
can verify that we are on the same page about what feature you're referring to?

Thanks,
Matt
Google Ads API Team

Matt
Google Ads API Team
ref:_00D1U1174p._5004Q2W5R28:ref

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RE: Campaign Budget Data Type Issue-Ads API

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Saurabh,

Thank you for reaching out to the Google Ads API support team.

To investigate the issue further, could you please provide us with the complete 
logs (request and response with request-id) via the Reply privately to the 
author option?  Can you please share with screenshot to data type mismatch?

Thanks,

Nirmita
Google Ads API Team
ref:_00D1U1174p._5004Q2Wygqg:ref

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Re: Get a report by customer or campaign by day

[Guillermo Ojeda]

Hi ! Thanks for the answer.

I can't add that sentences of metrics and segments on customer_client 
report. 
https://developers.google.com/google-ads/api/fields/v10/customer_client_query_builder
 

I'm following this example for get all the customers:
https://github.com/googleads/google-ads-php/blob/main/examples/AccountManagement/GetAccountHierarchy.php

Regards

El lunes, 21 de febrero de 2022 a las 6:29:04 UTC-3, adsapi escribió:

> Hi Guillermo,
>
> Thank you for raising this concern to Google Ads API Team.
>
> With regard to your concern below, I suggest adding this your query WHERE 
> metrics.cost_micros > 0 AND segments.date = '-MM-DD'.
>
>
> *"How can I get a list of all customers that have activity given a 
> specific date?  An after that, consume campaign/customer resources only for 
> that customer ids? "*
>
> Best regards,
> [image: Google Logo] 
> Jinky 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2Wx4RI:ref
>

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Can't get invalid_click metrics. while using segments.device

[Cristiano De Luca]

Hi all,

Why I can't use this query to retrieve the number of invalid clicks using 
also device, when I was using AdWords API this was possibile, why not now?
This is my query:

SELECT
  campaign.id,
  campaign.name,
  segments.date,
  metrics.cost_micros,
  metrics.invalid_clicks,
  metrics.conversions,
  metrics.impressions,
  metrics.interactions,
  metrics.clicks,
  segments.ad_network_type,
  segments.device,
  metrics.all_conversions
FROM campaign
  WHERE segments.date DURING YESTERDAY

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RE: Resource Based Quota

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Raneen,

Thank you for reaching out.

With regards to your concern, it looks like we have a separate thread for this 
issue. We can keep correspondence related to this issue on the other thread to 
limit any confusion.

Thanks,

Nirmita
Google Ads API Team
ref:_00D1U1174p._5004Q2WyjEU:ref

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RE: Getting Unauthorized error while oauth request

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi there,

You can also make certain to Enable the Google Ads API in your project.

Regards,

Aryeh
Google Ads API Team
ref:_00D1U1174p._5004Q2WyiGZ:ref

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RE: Getting Unauthorized error while oauth request

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi there,

Invalid client is a general Oauth issue that most probably is beyond the scope 
of this support channel. If you are using one of our client libraries you can 
check how a proper credential file is filled out by clicking on one of our 
libraries in the sidebar of our client libraries guide, then clicking on one of 
the Oauth 'flow' guides. If you are using REST Interface we have our 
Authorization and HTTP Headers guide for proper setup of credentials.

With that being said did you make certain there are no leading or trailing 
spaces or wrong style string identity marks in Client Id and Client secret in 
your settings? You can also look up popular self help websites with this error.

Regards,

Aryeh
Google Ads API Team
ref:_00D1U1174p._5004Q2WyiGZ:ref

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RE: upload click conversions using python client - can't supply data for one field

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hello Arne,

Thanks for reaching out to the Google Ads API support. For us to investigate, 
could you please provide us with the complete request and response logs with 
the request-id and request header generated on your end, so our team can better 
check the root cause of the error? Please send the requested details via the 
Reply privately to the author option. If this option is not available, you may 
send the details directly to us googleadsapi-supp...@google.com alias instead.

For the client library, logging can be enabled by navigating to the Client 
libraries > Your client library (ex. Java) > Logging documentation, which you 
can access from this link.

Best regards,

Jakeia Sabrina
Google Ads API Team
ref:_00D1U1174p._5004Q2WygQS:ref

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what is STORAGE_ERROR ?

[YuK1]

Hi

When I try to register an image, I get this error.
What is the cause?

{
   "message": "Request contains an invalid argument.",
   "code": 3,
   "status": "INVALID_ARGUMENT",
   "details": [
   {
   "@type": 0,
   "data": "type.googleapis.com
\/google.ads.googleads.v8.errors.GoogleAdsFailure"
   },
   {
   "@type": 0,
   "data": [
   {
   "errorCode": {
   "imageError": "STORAGE_ERROR"
   },
   "message": "The image could not be stored.",
   "trigger": {
   "stringValue": ""
   },
   "location": {
   "fieldPathElements": [
   {
   "fieldName": "operations",
   "index": 0
   },
   {
   "fieldName": "create"
   },
   {
   "fieldName": "ad"
   },
   {
   "fieldName": "image_ad"
   },
   {
   "fieldName": "data"
   }
   ]
   }
   }
   ]
   },
   {
   "@type": 0,
   "data": "3vOc-OBdZrE7C5NMhThZ4A"
   }
   ]
}


thanks

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Bill setup for sub account created under Manager account

[Sweply Google]

Hi Team,

My MCC ID is 1004010941. We have got approved developer token & "Basic 
access" as well. 

We creating sub accounts under manager account. But we unable to link one 
of payment profile ID 2905-5534-6762 to any sub account created through 
Google Ads V8 PHP API's. Pls find below complete request & response log:

[2022-02-25T13:04:29.545048+00:00] google-ads.WARNING: Request made: Host: 
"googleads.googleapis.com", Method: 
"/google.ads.googleads.v8.services.BillingSetupService/MutateBillingSetup", 
CustomerId: 7806279529, RequestId: "XoElrYjNsC8jIhXMhBa0jw", IsFault: 1, 
FaultMessage: "["The customer does not have permission to signup for 
billing or does not have permission to use a given payments profile ID."]"  
[2022-02-25T13:04:29.546142+00:00] google-ads.NOTICE: Request
---
Method Name: 
/google.ads.googleads.v8.services.BillingSetupService/MutateBillingSetup
Host: googleads.googleapis.com
Headers: {
"x-goog-api-client": "gl-php\/7.4.21 gapic\/ gax\/1.9.1 grpc\/1.40.0RC1 
rest\/1.9.1",
"x-goog-request-params": "customer_id=7806279529",
"developer-token": "REDACTED",
"login-customer-id": "1004010941"
}
Request: 
{"customerId":"7806279529","operation":{"create":{"paymentsAccountInfo":{"paymentsAccountName":"My
 
New Payments 
Account","paymentsProfileId":"2905-5534-6762"},"startDateTime":"2022-02-25","endDateTime":"2022-02-26"}}}

Response
---
Headers: {
"request-id": "XoElrYjNsC8jIhXMhBa0jw",
"date": "Fri, 25 Feb 2022 13:04:29 GMT",
"alt-svc": "h3=\":443\"; ma=2592000,h3-29=\":443\"; 
ma=2592000,h3-Q050=\":443\"; ma=2592000,h3-Q046=\":443\"; 
ma=2592000,h3-Q043=\":443\"; ma=2592000,quic=\":443\"; ma=2592000; 
v=\"46,43\""
}

Fault
---
Status code: 3
Details: Request contains an invalid argument.
Failure: 
{"errors":[{"errorCode":{"billingSetupError":"NO_SIGNUP_PERMISSION"},"message":"The
 
customer does not have permission to signup for billing or does not have 
permission to use a given payments profile 
ID."}],"requestId":"XoElrYjNsC8jIhXMhBa0jw"}

Your help is highly appreciated. We are stuck at this billing point after 
token approval & basic access.

Regards,
Sweply

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Retreive extensions of a campaign

[A. Barone]

 
How can I retrieve the extensions of a campaign and a group with google ads 
api?
Best regards.

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Re: ManagedCustomerService in Google Ads

[Evgeny Toloknov]

Hi,

Thank you for your answer. I think I wasn't accurate enough in my previous 
explanation. I need to get customer clients, but looks like this method is 
not available in Google Ads REST interface version 10. Is there any other 
solution to get customer clients or is it somehow available through 
customers.customerClientLinks mutate method that you offered? As far as I 
understood, mutate method can be used only to create, update or delete.

Best Regards!

On Tuesday, February 22, 2022 at 11:08:48 PM UTC+2 adsapi wrote:

> Hi Evgeny,
>
> Thank you for reaching out to the Google Ads API support team.
>
> You can refer migration service 
>  
> guide 
> form AdWords API to Google Ads API. You can access
>  customers.customerclientlink 
> 
>  in 
> the rest interface. Let me know if you have any question.
>
>
> Thanks,
> [image: Google Logo] 
> Nirmita 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2Wxu04:ref
>

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Campaign Criterions and Ad Update

[Eray Bakır]

I couldn't find any examples of updating the campaign criteria and ads (for 
example, I can't update the ad title). Can you help with this? Thank you 
very much in advance

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Google Ads API: returning ACTION_NOT_PERMITTED while fetching reports

[Shipra]

Hi,

We are recently facing an issue where when we try to fetch data using new 
ads API for a particular account we are getting action permitted error, 
even for simple queries like fetching data from campaign view.
But if we try fetching the same data from AdWords API we are able to get 
data.

Error detail from ads API:
"Failure": {
"errors": [
  {
"errorCode": {
  "authorizationError": "ACTION_NOT_PERMITTED"
},
"message": "The user does not have permission to perform this 
action on the resource or call a method."
  }

One strange observation is for customer reports we are able to fetch data 
if we don't include segments, but as soon as we include segments in the 
fields we start getting the same error. (*Note: *this observation is only 
for customer report)
Could you help us in resolving this issue?

We have tried both v9 and v10 but the error is same from both.

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API availability for audience size displayed while creating new custom segment

[Sreelal K M]

Hi,

I am already using the Google Ads API v9 and I am looking for an API that 
can return the estimated audience size that is displayed on the right side 
while creating a new custom segment (screenshot attached).

Path to above mentioned feature on GA UI: Audience manager -> Segments -> 
Custom segments -> Create new

I am already aware of the forecast metrics feature that is supported via 
API but my use case is more in line with the custom segment audience size. 
Please let me know if there is any such API that can serve my purpose.

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Can not find Cross_device_conversions_by_conv_time

[FW API]

Hello,

we want to use the metric Cross_device_conversions_by_conv_time, but we can 
not find it in the API Documentation. Is there anything we missed or is the 
metric not yet supported by the API?

Thanks

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