Google Ads account suspended | Made Appeal 5-6 times

[Digital Marketing]

Hello Team,

My Google Ads account got suspended on 25thth Jan, 2023 and I have appealed 
2-3 times but there is no response on the *account id 201-895-5786.*

According to my understanding, I have fixed all campaigns in accordance 
with the policy. As part of a guided policy with Google, we will be 
spending more budget on Google Ads to generate leads. Please help me to get 
it fixed, so I can apply more budget to Google ads and generate leads in an 
authorized manner.

If there is any rule violation, please arrange a call with the team & we 
will fix it. 

Please accept my sincere apologies. I will make sure that there are no rule 
violations in the future from our side and on our account as well. The same 
will be aligned with the policy details.

It would be my pleasure to share the business details with G-Ads Team if 
they need them.


Thanks & Regards

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How to change existing assets in pmax asset group

[Tiansi Liu]

Hello,
I have tried to update headlines in an existing performance max asset 
group, 
e.g. how to change headline AA, BB, CC to headline DD, EE, FF?

Way 1: Remove all existing headlines AA, BB, CC , then add new headlines 
DD, EE, FF. But I got the error message "NOT_ENOUGH_HEADLINE_ASSET" while 
updating 
AssetLinkStatus 

 through 
AdGroupAssetService 

 
because after remove existing texts the headline assets are below the 
minimum limit according to Assets 
.

Way2: Update AA, BB, CC AssetLinkStatus 

 to 
PAUSED, then enable DD, EE, FF and remove AA, BB, CC. But that will exceed 
max limit of 5 HEADLINEs because AA, BB, CC, DD, EE, FF will exist in the 
same asset group.

Could you please tell us how to change assets in an existing pmax asset 
group？Thanks a lot.

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No output from Google Planner API

[Elma]

Hi Google team,

We noticed that we are not receiving any output from the Google Planner 
Service this evening. We get this data programmatically and it was working 
fine until earlier today. Happy to share more information like request ID 
if needed but just wanted to check if there is any reason why this was 
expected? Is there a page where I can monitor the health of the API?

Thanks!
Elma

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Google Ads API - Version 13.0.2 - Always 100% Match Rate

[Balan Sinniah]

Hi All,
I have pushed 10k members to an audience. I am always getting 100% match 
rate. This doesnt seem to be right to me . We used to get around 65% match 
rate when use the old Adwords API. I followed this guide (below) when I did 
the conversion to the new Google.Ads.GoogleAds API.

https://ads-developers.googleblog.com/2021/10/userdata-enforcement-in-google-ads-api.html

We have 3 values (phone number , email and address) are filled up in most 
of the cases. 

I have also attached the log below


[2023-02-07 04:29:09Z] - 
---BEGIN API CALL---

Request
---

Method Name: 
/google.ads.googleads.v11.services.OfflineUserDataJobService/RunOfflineUserDataJob
Host: https://googleads.googleapis.com
Headers: {
  "x-goog-api-client": "gl-dotnet/3.1.0 gapic/13.0.2 
gax/3.5.0+6cfcac416e08abe8a5d580f8d87095c9fdba577e grpc/2.41.0 gccl/1.0.1 
pb/3.18.1+0dab03ba7bc438d7ba3eac2b2c1eb39ed520f928",
  "developer-token": "REDACTED",
  "login-customer-id": "xxx",
  "x-goog-request-params": 
"resource_name=customers%2F1117023674%2FofflineUserDataJobs%2F28790875029"
}

{ "resourceName": "customers/1117023674/offlineUserDataJobs/28790875029" }

Response

Headers: {
  "content-disposition": "attachment",
  "request-id": "DTlu7xqTFXl4SsItU4PE2A",
  "date": "Tue, 07 Feb 2023 04:29:09 GMT",
  "alt-svc": "h3=\":443\"; ma=2592000,h3-29=\":443\"; ma=2592000"
}

{ "name": 
"customers/1117023674/operations/CjRjdXN0b21lcnMvMTExNzAyMzY3NC9vZmZsaW5lVXNlckRhdGFKb2JzLzI4NzkwODc1MDI5EAs="
 
}
END API CALL 


Thanks

Balan Sinniah

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Perfmax campaign's asset deletion apis

[Rohit Palande]

Hi, i'm really struggling with finding google ads api calls to delete 
assets in perfmax campaign. I tried googling it. I tried searching google 
ads api documentation but none helped. 
Any leads or tricks will help :)

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RE: How do I get the price of an AD

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for reaching out to Google Ads API Forum.

Can you clarify what system you are referring to in your inquiry? Are you 
referring to Google Ads, or AdMob? Unfortunately, our team specializes in 
Google Ads API related concerns only. For inquiries related to Google Ads UI, I 
recommend reaching out to the Google Ads product support team for further 
assistance. On the other hand, for inquiries related to AdMob, you may reach 
out to them via this link.

Regards,

Abigail
Google Ads API Team
ref:_00D1U1174p._5004Q2iWGh8:ref

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Re: DEVELOPER_TOKEN_PROHIBITED and custom requests quota for the project

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Greetings!

Could you please give it another try for me?

Thanks,

Nadine Wang
Google Ads API Team
ref:_00D1U1174p._5004Q2ha1pO:ref

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RE: Hi Team

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Leonel,

Thank you for reaching out to the Google Ads API support team.

With regards to your concern, you mentioned that you encountered the 
OPERATION_NOT_PERMITTED_FOR_CAMPAIGN_TYPE error which means that the said 
operation is not permitted on this campaign type. Also note that as per this 
guide, for manualCpm, when using this bidding scheme with Search campaigns 
results in OperationAccessDeniedError.OPERATION_NOT_PERMITTED_FOR_CAMPAIGN_TYPE.

For further investigation, can you provide the complete request and response 
logs with request ID and request header generated on your end? You may then 
send the requested logs via the Reply privately to author option. If this 
option is not available, you may send the details directly to our 
googleadsapi-supp...@google.com alias instead.

Regards,

Carmela
Google Ads API Team
ref:_00D1U1174p._5004Q2iWQZm:ref

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group_placement_view impression count question

[Troy Ioannou]

I noticed that the total impressions in the group_placement_view does not 
match the total impressions for an account.  In the UI (where ads showed), 
this difference shows up as the "Total: Other" row.  Is this data available 
elsewhere?

I found an answer that states these are anonymous: 
https://support.google.com/google-ads/thread/151204084?hl=en=151293253

However, I wanted to make sure there wasn't another google ads resource 
that contains this other data.

Thanks!

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Re: "Custom Variable" campaign segmentation via Google Ads API

['philip...@nexoya.com' via Google Ads API and AdWords API Forum]

Hello guys,

Do you have any updates on this request? This would very helpful to do 
detailed conversion reporting.

Best, Philipp

On Thursday, March 10, 2022 at 7:15:09 PM UTC+1 adsapi wrote:

> Hi Oleh,
>
> Thank you for reaching out to the Google Ads API support team.
>
> I raised with my team your request. This request is subject to review. So 
> I would recommend keeping an eye on our Developer Blog 
>  for information on future 
> releases.
>
> Thanks,
> [image: Google Logo] 
> Nirmita 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2XnEOK:ref
>

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Re: DEVELOPER_TOKEN_PROHIBITED and custom requests quota for the project

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hello,

Thanks for getting back to me with that. That's a bit odd. Let me check to make 
sure that the change got pushed across all our servers.

Regards,

Nadine Wang
Google Ads API Team
ref:_00D1U1174p._5004Q2ha1pO:ref

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Hi Team

[Leonel Pedraza]

 I am creating a search campaign using the google ads api. When I set the 
offer to CONVERSIONS I get the error 
OPERATION_NOT_PERMITTED_FOR_CAMPAIGN_TYPE, but when I change it to CLICKS 
it is created without any problem. What is this about 

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Re: How to get valid GCLIDs (for testing)?

[Marcin Karpiński]

We use conversions on production and it looks like it is working correctly. 
However we also have e2e tests and we need GCLID to check if google ads api 
response was fine.  Those tests check whole flow (request/response) on 
dev/qa environment. In our config for now we use special qa/dev conversion 
but every 90 days we need to refresh GCLID. I'm just curious if there is 
another way or something like dynamic GCLID just to not refresh GCLID on 
e2e every 90 days.

poniedziałek, 6 lutego 2023 o 15:59:44 UTC+1 adsapi napisał(a):

> Hi Marcin,
>
> We appreciate your request for updates to the feature request* "Dummy 
> GCLID".* However, could you please provide a business use case here? 
> Because, in the Google Ads API, GCLID is automatically created, and you 
> need to have a production account in order to get a GCLID. Having that 
> said, I'm afraid that test or dummy gclid cannot be supported in the Google 
> Ads API.
>
> Best regards,
> [image: Google Logo] 
> Jinky 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2W5f7R:ref
>

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Re: How to get valid GCLIDs (for testing)?

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Marcin,

We appreciate your request for updates to the feature request "Dummy GCLID". 
However, could you please provide a business use case here? Because, in the 
Google Ads API, GCLID is automatically created, and you need to have a 
production account in order to get a GCLID. Having that said, I'm afraid that 
test or dummy gclid cannot be supported in the Google Ads API.

Best regards,

Jinky
Google Ads API Team
ref:_00D1U1174p._5004Q2W5f7R:ref

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Re: Dismiss recommendation issue

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hello,

This may be specific to the .NET library, so I want to wait until we can 
confirm or deny that before proceeding. I'll follow up with my colleague again 
to make sure that they're considering the primary issue (hanging forever) as 
well.

Regards,
Mike, Google Ads API Team
ref:_00D1U1174p._5004Q2i11iN:ref

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Re: How to get valid GCLIDs (for testing)?

[Marcin Karpiński]

Was Dummy GCLID added already or it is still in progress?

piątek, 22 lipca 2022 o 00:04:32 UTC+2 Dario Macieira Mitchell napisał(a):

> Just adding my support, would be great to have this feature.
>
> On Wednesday, February 16, 2022 at 9:58:22 PM UTC-6 adsapi wrote:
>
>> Hi there,
>>
>> Thanks for getting back to us.
>>
>> Our team is looking into the created feature request. However, I can not 
>> guarantee that it will be implemented soon regarding its availability in 
>> the API. For now, you may for now keep an eye on our blog 
>>  for 
>> updates when they become supported.
>>
>> Let us know if you have any additional questions.
>>
>> Regards,
>> [image: Google Logo] 
>> Yasar 
>> Google Ads API Team 
>>   
>>
>>  
>>
>>  
>>
>>
>> ref:_00D1U1174p._5004Q2W5f7R:ref
>>
>

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Re: DEVELOPER_TOKEN_PROHIBITED and custom requests quota for the project

['Michał Gilewski' via Google Ads API and AdWords API Forum]

Hello, the issue is still present. I'm not able to use the token with a 
related project.

=> {"error"=> {"code"=>403, "message"=>"The caller does not have 
permission", "status"=>"PERMISSION_DENIED", "details"=> 
[{"@type"=>"type.googleapis.com/google.ads.googleads.v12.errors.GoogleAdsFailure",
 
"errors"=>[{"errorCode"=>{"authorizationError"=>"DEVELOPER_TOKEN_PROHIBITED"}, 
"message"=>"Developer token is not allowed with project '878974274428'."}], 
"requestId"=>"55Xw1XrGAtLBeQOmBewWxw"}]}}

On Thursday, January 26, 2023 at 8:52:33 PM UTC+1 adsapi wrote:

> Hello Michal,
>
> The remapping of your developer token has been completed. Please give it a 
> try.
>
> Thanks,
> [image: Google Logo] 
> Nadine Wang 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2ha1pO:ref
>

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https://googleadsdeveloper.blogspot.com/
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