Google Ads API Token Application not work

[OU L]

I applied for basic visitation access permission several weeks ago, but I 
have not received any response so far.

Could you please help me verify if there are any issues with my application 
process? Or do I need to provide any additional information?

MCC ID : 325-503-6910

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Re: i have been submitting my basic api access for over a week and have not received any response

[老戴]

Yes, please proceed.

Google Ads API Forum Advisor  于2023年8月31日周四
22:13写道：

> Hello,
>
> Greetings from the Google Ads API Team.
>
> Kindly note that, we are unable to provide the updates or status of your
> application as our team specializes in *Google Ads API* related concerns
> and technical implementations *only*. To ensure you get proper
> assistance, we are reaching out to the *Google Ads API Compliance* team
> on your behalf and requesting input.
>
> @Compliance Team, please find the pertinent details below and confirm if
> you are able to assist.
>
> *Summary:*
>
> The user applied for the Google Ads API Basic access over a week ago and
> have yet to receive any response or feedback on the matter.
>
>
> *Google Ads manager account (MCC) ID: 237-682-7421 Case ID: (User was not
> able to receive a Case ID)*
> This message is in relation to case "ref:_00D1U1174p._5004Q2o9knn:ref"
>
> Thanks,
>
> [image: Google Logo] Google Ads API Team
>
>
>

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Re: Image and Location Migration in Google Ads API

[Kevin]

Hi,

I got a private reply, but it looks like Gmail may have gotten confused and 
split the email thread so let me reiterate the current details here.
I've tried using the place_id to retrieve data from the Places web service 
as suggested in the Google Ads API documentation: 
asset.location_asset.place_id 


However, all of the requests I can make there to get location extension 
data (e.g. address, phone #) cost money to use 

.
Advertisers using the Google Ads API can handle a large volume of 
locations, so the single-place-id, rate-limited requests to the Places API 
look both inefficient and costly.

I think it's unlikely that Google would just remove the data from the Ads 
API and force their API users to buy the data back.
Instead, I think I haven't found the correct request in the Places API.

Could you help me understand what the new workflow to get Location data is?
Migration from Location Extensions to Location Assets is already underway.

Thanks,
Kevin

On Wednesday, August 30, 2023 at 6:58:41 PM UTC-7 Kevin wrote:

> Hi,
>
> I started using the Places API but found out recently that the Place 
> Details 
>  
> request 
> that gives the address and phone # information is not free.
> Is there a different request I can use to get the address information for 
> Location extensions without paying money for each request?
>
> Thanks,
> Kevin
>
> On Tuesday, July 18, 2023 at 11:54:41 AM UTC-7 Google Ads API Forum 
> Advisor wrote:
>
>> I can't guarantee the future, but we don't have a policy of charging for 
>> APIs. Originally, you had to pay to use the Ads API but it was not a 
>> successful use case and it was abandoned years ago.
>>
>> Google has a number of APIs that can include location details. The 
>> thinking was to have it all in one place so that it is a consistent 
>> experience across multiple products.
>>
>>
>>   
>> This message is in relation to case "ref:_00D1U1174p._5004Q2j1cSB:ref"
>>
>> Thanks,
>>   
>> [image: Google Logo] 
>> Bob Hancock 
>> Google Ads API Team 
>>
>>
>>

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Re: how to get account-level negative keywords?

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for coming back to us and for the updates. I hope you are doing well 
today.

@Dmytro Tonkikh
Thank you for providing your insights on this matter. It is highly appreciated.

@Yunjung Cho
Since we can’t further investigate and validate this matter on your account. 
Could you please confirm if it is already resolved on your end?

If you need any further assistance on this matter, feel free to contact us 
again and provide the needed information as mentioned before. But please note 
that, if you have other issues or concerns we recommend creating a new forum or 
email thread for better tracking and updates.

Have a great day.

This message is in relation to case "ref:_00D1U1174p._5004Q2ko2sx:ref"

Thanks,

Google Ads API Team

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Re: can't set deadline exceeded limit on google ads ruby client.

[Himanshu Patel]

Yes, I referred the above said method for Timeout. I the examples given in 
github. Will raise an issue there. 

On Thursday, August 31, 2023 at 7:47:27 PM UTC+5:30 Google Ads API Forum 
Advisor wrote:

> Hi Himanshu,
>
> Thank you for returning to our team.
>
> As for your concern, can you confirm if you already tried this *Timeouts* 
> (
> https://developers.google.com/google-ads/api/docs/client-libs/ruby/timeouts?hl=en)
>  
> guide on your end? If so and yet you are still having issues with this, 
> then I would suggest reaching out to the Ruby client library authors via 
> this Github issues *link* (
> https://github.com/googleads/google-ads-ruby/issues) for assistance 
> regarding this issue.
>
>   
> This message is in relation to case "ref:_00D1U1174p._5004Q2o9VWz:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: keyword ideas - close variants

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hello -

I did some experimenting of my own and I was able to get a close variant for 
the phrase: "track and field athletes from Belgium" but the variant was just to 
lower-case the word "belgium"

Hope that helps.
This message is in relation to case "ref:_00D1U1174p._5004Q2ntSJQ:ref"

Thanks,

Ben Karl
Google Ads API Team

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How to add or remove account level negative keywords?

[Yunjung Cho]

Hi team :)

I want to get some insight from you how to add or remove account-level 
negative keywords with API.
Below steps are what I was trying
1. Create or retrieve shared_set.resource_name of type 
*SharedSetType.ACCOUNT_LEVEL_NEGATIVE_KEYWORDS*. 
2. Create keyword SharedCriterions and attach to given shared_set using 
resource_name.
3. Prepare NegativeKeywordListInfo with given shared_set.
4. Create CustomerNegativeCriterion with prepared NegativeKeywordListInfo 
or updating NegativeKeywordListInfo to existing CustomerNegativeCriterion.
5. Run CustomerNegativeCriterionOperation.

I encountered an issue from step 4 since I could not get resource name for 
CustomerNegativeCriterion. I tried to use report querying 
customer_negative_criterion which returned nothing. 

Could you please guide how to retrieve existing account-level negative list 
info to add or remove keywords?

Regards,

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Re: how to get account-level negative keywords?

[Yunjung Cho]

Thank you Dmytro!

I will try that.
I'm trying to add or remove account level negative keywords with API as an 
end goal. 
Since it's quite different topic, will create a new conversation. 

Many thanks

On Thursday, 31 August 2023 at 17:26:01 UTC+1 Dmytro Tonkikh wrote:

> I already found the solution - with version 14. 
>
> You have to get all keywords where shared set typ = 
> ACCOUN_LEVEL_NEGATIVE_KEYWORD_LIST
>
> On Thursday, August 31, 2023 at 4:29:07 PM UTC+1 Yunjung Cho wrote:
>
>> Hi team!
>>
>> I have the same issue. 
>> I can see we have 1 keyword added to the account level negative keyword 
>> list, but nothing returns even without any filters.
>>
>> Is there any progress on this issue?
>>
>> Regards,
>> [image: Screenshot 2023-08-31 at 16.25.49.png]
>> "SELECT customer_negative_criterion.id, 
>> customer_negative_criterion.type, "
>> + " customer_negative_criterion.resource_name "
>> + " FROM customer_negative_criterion "
>> On Wednesday, 19 April 2023 at 15:46:47 UTC+1 Google Ads API Forum 
>> Advisor wrote:
>>
>>> Hi Dmytro, 
>>>
>>> In addition to my previous response, you can provide the information via 
>>> Reply privately to the author option. If this option is not available, then 
>>> send it instead on this email address *googleadsa...@google.com*.
>>>
>>> Regards,
>>> [image: Google Logo] Google Ads API Team 
>>>
>>> ref:_00D1U1174p._5004Q2ko2sx:ref
>>>
>>

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RE: an internal error occurred. please try again later.

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Mudassir,

Thank you for reaching out to the Google Ads API Forum. I hope that you are 
doing well today.

With regards to your concern about "Internal error encountered" which happens 
occasionally, this occurs when something unexpected happened while processing 
the request. The common cause could be the API isn't functioning correctly. 
With this, what we can do is to advise you to wait for about 30 seconds, then 
retry the request.

If you frequently encounter the internal error, please reach out to us again 
and provide the most recent and complete request and response logs with request 
ID and request header generated on your end? You can provide it via Reply 
privately to the author option. If this option is not available, then send it 
instead on this email address googleadsapi-supp...@google.com. If you haven't 
enabled the logging yet, logging can be enabled by navigating to the Client 
libraries > Your client library (ex. Java) > Logging documentation, which you 
can access from this link.
This message is in relation to case "ref:_00D1U1174p._5004Q2o9mwO:ref"

Thanks,

Google Ads API Team

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Re: how to get account-level negative keywords?

[Dmytro Tonkikh]

I already found the solution - with version 14. 

You have to get all keywords where shared set typ = 
ACCOUN_LEVEL_NEGATIVE_KEYWORD_LIST

On Thursday, August 31, 2023 at 4:29:07 PM UTC+1 Yunjung Cho wrote:

> Hi team!
>
> I have the same issue. 
> I can see we have 1 keyword added to the account level negative keyword 
> list, but nothing returns even without any filters.
>
> Is there any progress on this issue?
>
> Regards,
> [image: Screenshot 2023-08-31 at 16.25.49.png]
> "SELECT customer_negative_criterion.id, customer_negative_criterion.type, 
> "
> + " customer_negative_criterion.resource_name "
> + " FROM customer_negative_criterion "
> On Wednesday, 19 April 2023 at 15:46:47 UTC+1 Google Ads API Forum Advisor 
> wrote:
>
>> Hi Dmytro, 
>>
>> In addition to my previous response, you can provide the information via 
>> Reply privately to the author option. If this option is not available, then 
>> send it instead on this email address *googleadsa...@google.com*.
>>
>> Regards,
>> [image: Google Logo] Google Ads API Team 
>>
>> ref:_00D1U1174p._5004Q2ko2sx:ref
>>
>

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Unable to create root listing group using google ads apis

[Tech Hotelzify]

Context:
We have created ad group of type "HOTEL_ADS" using API for a campaign. Next 
we want to create the root hotel group so that we can have different 
categories of hotels (example based on Hotel Id) for each ad group.  Ref: 
create 
listing groups 


We want the same hierarchy as seen in the google ads dashboard UI ( 'All 
hotels' (root subdivision) -> '1001', '1002').

Now, based on the google API v14 docs, we are using the AdGroupCriterion 
.
 
Specifically we are using the type listing group to achieve our 
requirements. 

Problem:
Ideally, we first have to create a listing group of type 'SUBDIVISION' so 
that we can retrieve the criterion id, using this criterion id, we will 
have to add the individual hotel ids to the root groups.
When we execute this code, we get this error: *'to create the root 
subdivision listing group requires others case'*. But to make *the others 
case, we need the root criterion id*, which obviously is not possible as 
the API is not allowing to create root listing group without the others 
case.

We also tried to create the root listing group with 'UNIT' type. The 
listing group got created and we got out root criterion id, but since its 
of type 'UNIT', we were not able to add children nodes ( hotel Ids in our 
case).

Tech stack:
- Node js
- Google Ads Rest Interface V14 APIs 
​​

Is there a solution for this? 
Thanks

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RE: i have been submitting my basic api access for over a week and have not received any response

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hello,

Greetings from the Google Ads API Team.

Kindly note that, we are unable to provide the updates or status of your 
application as our team specializes in Google Ads API related concerns and 
technical implementations only. To ensure you get proper assistance, we are 
reaching out to the Google Ads API Compliance team on your behalf and 
requesting input.

@Compliance Team, please find the pertinent details below and confirm if you 
are able to assist.

Summary:

The user applied for the Google Ads API Basic access over a week ago and have 
yet to receive any response or feedback on the matter.

Google Ads manager account (MCC) ID: 237-682-7421
Case ID: (User was not able to receive a Case ID)

This message is in relation to case "ref:_00D1U1174p._5004Q2o9knn:ref"

Thanks,

Google Ads API Team

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RE: verifying the access token

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Deepakraj,

Thank you for reaching out to the Google Ads API support team.

Upon checking, it appears that you have an existing email thread with the 
subject "Verifying Access Tokens expired or not using REST Interface" with the 
same concern which you also posted. Also, we already provided our insights and 
suggestions on the other thread. That said, I would suggest using one email 
thread with the same concern to avoid confusion and for better tracking.
This message is in relation to case "ref:_00D1U1174p._5004Q2o9kZm:ref"

Thanks,

Google Ads API Team

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RE: verifying access tokens expired or not using rest interface

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Deepakraj,

Thank you for reaching out to the Google Ads API support team.

1.) What is the recommended approach to check if an access token is expired 
using a REST interface?

As per this guide 
(https://developers.google.com/google-ads/api/docs/oauth/internals#access_token_expiration),
 an access token has an expiration time (based on the expires_in 
(https://datatracker.ietf.org/doc/html/rfc6749#appendix-A.14) value) after 
which the token is no longer valid. Kindly note that you can use the refresh 
token to refresh an expired access token. You may also check this guide 
(https://developers.google.com/google-ads/api/rest/auth) for more information 
about the Authorization and HTTP Headers in the Rest Interface.


2.) Are there any specific endpoints or API calls provided by our 
authentication/authorization service to perform this verification?

As for this question, I would suggest checking our guides below for more 
information about this:

https://developers.google.com/google-ads/api/docs/oauth/overview
https://developers.google.com/google-ads/api/docs/oauth/internals
https://developers.google.com/google-ads/api/docs/oauth/internals#access_token_expiration



Let us know if you have further questions.
This message is in relation to case "ref:_00D1U1174p._5004Q2o9kaz:ref"

Thanks,

Google Ads API Team

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Re: confusion about historical versus forecast in ads

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hello Bruce,

Thank you for getting back to us.

With regards to “online forecast tool”, can you please provide us an uncropped 
screenshot of this? Are you referring to the Google Ads UI, Keyword Planner? 
With regards to using forecast metrics via the API perspective, please refer to 
our API documentation on Generate Forecast 
Metrics(https://developers.google.com/google-ads/api/docs/keyword-planning/generate-forecast-metrics)
 for more information of this.

You can provide it via Reply privately to the author option. If this option is 
not available, then send it instead on this email address 
googleadsapi-supp...@google.com

This message is in relation to case "ref:_00D1U1174p._5004Q2o9M4Q:ref"

Thanks,

Google Ads API Team

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Need an Experienced Google API DEV

[Temitayo Oyinyemi]

Hello, Building an app i'd like to integrate with Google ads and need an 
experienced dev that can advise and possible build some integrations. 

Pls let me know if you have any interest.

Thanks

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I have been submitting my Basic API access for over a week and have not received any response

[xilibanzhuan]

Hi Google,

I sent form a week ago for Basic API access but I don't have any response. 
Please help me.

Google Ads manager account (MCC) ID: 237-682-7421 
caseID：I did not return any caseID after submitting

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Verifying Access Tokens expired or not using REST Interface

[Deepakraj S]

Hello,
I've gone through the documentation and resources available, but I still 
have a few doubts about the best practices for verifying whether an access 
token has expired or not. Could you help me out by answering the following 
questions?

   1. What is the recommended approach to check if an access token is 
   expired using a REST interface?
   2. Are there any specific endpoints or API calls provided by our 
   authentication/authorization service to perform this verification?

Thank you in advance.

Best regards,
Deepakraj S

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Verifying the access token

[Deepakraj S]

What is the recommended approach to check if an access token is expired 
using a REST interface?
Are there any specific endpoints or API calls provided by our 
authentication/authorization service to perform this verification?

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Re: can't set deadline exceeded limit on google ads ruby client.

[Himanshu Patel]

Request ID (SENSITIVE text means we removed that information from the text, 
but it is otherwise present)

I, [2023-08-31T08:57:11.676461 #988]  INFO -- : CID: SENSITIVE, Host: 
googleads.googleapis.com:443, Method: 
/google.ads.googleads.v14.services.GoogleAdsService/Search, IsFault: no, 
Request ID: f8pAfAySLo3cjPIBaKKRIw

Request Header (SENSITIVE text means we removed that information from the 
text, but it is otherwise present)

D, [2023-08-31T08:57:11.676625 #988] DEBUG -- : Outgoing request: Headers: 
{"developer-token":"REDACTED","login-customer-id":"SENSITIVE","x-goog-api-client":"gl-ruby/2.7.5
 
gccl/23.0.0 gax/0.6.1 gapic/23.0.0 
grpc/1.42.0","x-goog-request-params":"customer_id=SENSITIVE"} Payload: 
{"customerId":"SENSITIVE","query":"SELECT ad_group.id, asset.id, 
asset.name, asset.type, asset.image_asset.file_size, 
asset.image_asset.full_size.height_pixels, asset.image_asset.full_size.url, 
asset.image_asset.full_size.width_pixels, asset.image_asset.mime_type, 
asset.book_on_google_asset, asset.youtube_video_asset.youtube_video_id, 
asset.resource_name, asset.text_asset.text, 
asset.youtube_video_asset.youtube_video_title, metrics.all_conversions, 
metrics.all_conversions_value, metrics.clicks, metrics.conversions, 
metrics.conversions_value, metrics.cost_micros, metrics.impressions, 
metrics.view_through_conversions, metrics.biddable_app_install_conversions, 
metrics.biddable_app_post_install_conversions, segments.date\n FROM 
ad_group_ad_asset_view\n WHERE segments.date\n BETWEEN '2023-08-17'\n AND 
'2023-08-19'\n AND metrics.impressions > 0\n AND 
campaign.advertising_channel_type = 'MULTI_CHANNEL'\n"}

Thanks,
Please Help.
On Thursday, August 31, 2023 at 12:55:26 AM UTC+5:30 Google Ads API Forum 
Advisor wrote:

> Hi Himanshu,
>
> Thank you for reaching out to the Google Ads API support team. I hope that 
> you are doing well today.
>
> I can see that you are trying to set the timeout but the value that you 
> set is not retained. That being said, since you mentioned that it is not 
> working on your end, could you please provide us the complete request 
> 
>  and response 
> 
>  logs 
> with request ID 
> 
>  and request header 
> 
>  generated 
> on your end? If you haven't enabled the logging yet, logging can be enabled 
> by navigating to the Client libraries > Your client library (ex. Java) > 
> Logging documentation, which you can access from this link 
> .
>   
> This message is in relation to case "ref:_00D1U1174p._5004Q2o9VWz:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: confusion about historical versus forecast in ads

[Bruce Axtens]

Hello "Team"

The difficulty of getting comparable values from the online Forecast tool 
is that the bidding strategy daily budget seems to be tied to the budget of 
the CCID's account. We're trying to find out what the impressions would be 
if the budget was effectively unlimited. Is there a way to do that in the 
Forecast tool?

Kind regards,
Bruce 

On Wednesday, August 30, 2023 at 3:32:59 PM UTC+8 Google Ads API Forum 
Advisor wrote:

> Hi Bruce,
>
> Thank you for reaching out to us.
>
> Kindly note that generating historical metrics and generating forecast 
> metrics differ from each other. *Historical metrics* 
>  provide metrics on 
> how keywords have previously performed on Google Search, including average 
> monthly searches (past 12 months), approximate monthly search volume (per 
> month), competition level, competition index, 20th percentile of bids, and 
> 80th percentile of bids, while *forecast metrics* 
>  provide metrics 
> for proposed or existing campaigns, including impressions, click-through 
> rate, average cost per click, clicks, and cost.
>
> Note that you can use historical metrics to reduce a large set of keywords 
> to a more manageable size based on their performance. However, if you 
> already know the keywords you want to use, you can skip historical metrics 
> and go straight to *forecast metrics* 
> 
> .
>
> On the other hand, kindly note that the Google Ads API mirrors the Google 
> Ads UI. Whatever data shows on the Ads UI report, the API should pull it 
> the same. With this being said, could you please provide us with the entire 
> UI screenshot where you can see the specific expected data you want to 
> retrieve in the API, so that our team can further check this and provide 
> appropriate recommendations to you?
>
> You may then send the requested information via the Reply privately to 
> author option. If this option is not available, you may send the details 
> directly to our googleadsa...@google.com alias instead.
>  
> This message is in relation to case "ref:_00D1U1174p._5004Q2o9M4Q:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Internal error encountered response for SearchStream

[neo]

Hello, Team.

I got and error with SearchStream response.


   - *RequestID:* Y9DQGOQmkfIN7E4HJbjkUA
   - *api Call & Response Log: *

2023-08-31 13:43:32.446  WARN 1 --- [ault-executor-7] 
c.g.ads.googleads.lib.request.summary: FAILURE REQUEST SUMMARY. Method: 
google.ads.googleads.v14.services.GoogleAdsService/SearchStream, Endpoint: 
googleads.googleapis.com:443, CustomerID: 8269894066, RequestID: 
Y9DQGOQmkfIN7E4HJbjkUA, ResponseCode: INTERNAL, Fault: Internal error 
encountered..

The response message is just 'Internal error', so I can't figure it out 
whether it's my fault or not(Google Ads Server Error).

If there's problem for my requests, please let me know.
Thank you.

Neo.

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