Re: unauthenticated for google ads api

[Johntavious Barkley]

I sent a private reply, thanks

On Friday, September 1, 2023 at 7:00:30 PM UTC-4 Google Ads API Forum 
Advisor wrote:

> Hi,
>
> Thank you for raising this concern to our team.
>
> Since you're only encountering the error intermittently, can you please 
> provide the complete request and response logs with request-id where the 
> error was encountered so we can further investigate? These would greatly 
> help us in our investigation. You may send these to us via Reply privately 
> to author option.
>
> Reference links:
> request - 
> https://developers.google.com/google-ads/api/docs/concepts/field-service#request
> response - 
> https://developers.google.com/google-ads/api/docs/concepts/field-service#response
> request-id - 
> https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id
> This message is in relation to case "ref:_00D1U1174p._5004Q2oAGNX:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>  
>
>
>

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RE: unauthenticated for google ads api

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for raising this concern to our team.

Since you're only encountering the error intermittently, can you please provide 
the complete request and response logs with request-id where the error was 
encountered so we can further investigate? These would greatly help us in our 
investigation. You may send these to us via Reply privately to author option.

Reference links:
request - 
https://developers.google.com/google-ads/api/docs/concepts/field-service#request
response - 
https://developers.google.com/google-ads/api/docs/concepts/field-service#response
request-id - 
https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id

This message is in relation to case "ref:_00D1U1174p._5004Q2oAGNX:ref"

Thanks,

Google Ads API Team

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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
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Re: UNAUTHENTICATED for Google Ads API

[Ate Fokkinga]

We're seeing the same errors across roughly 5% of our calls relating to 
offlineUserDataJobOperations. We're still running the v12 version of the 
API through Node.js.

This is also reported in the cloud console where our api is registered. It 
started on the 31st

It's happening for the endpoints:
/AddOfflineUserDataJobOperations
/CreateOfflineUserDataJob
/RunOfflineUserDataJob

We also made no changes to our systems or code.
On Friday, September 1, 2023 at 10:00:09 PM UTC+2 sheryan...@braze.com 
wrote:

> Hi! Seeing the same issue using the ruby client. Started yesterday around 
> 12 PM EST. Also happening in a transient manner. I have also sent an email 
> to support. 
>
> On Friday, September 1, 2023 at 3:48:52 PM UTC-4 Troy Banks wrote:
>
>> And for what it's worth, I have a request Id for one of the failed 
>> requests if that's necessary for troubleshooting
>>
>> On Friday, September 1, 2023 at 3:45:47 PM UTC-4 Troy Banks wrote:
>>
>>> Hi, starting over the past day or so, we've started getting intermittent 
>>> errors from the Google Ads API when trying to add users (operations) using 
>>> an OfflineUserDataJobServiceClient from the Java SDK. Nothing has changed 
>>> in our codebase nor with our authentication as far as I'm aware. I don't 
>>> see an outage or anything of that sort being reported on the status 
>>> dashboard. The errors don't happen for every request, but it happens enough 
>>> that it prevents us from completely uploading the intended user list size 
>>> of 1M+. It's my understanding correct that the Java SDK should refreshing 
>>> the credentials when necessary, so I'm confused why we'd get this error all 
>>> of a sudden. Thanks for any help 
>>>
>>> The request details from logs:
>>>
>>> MethodName: 
>>> google.ads.googleads.v13.services.OfflineUserDataJobService/AddOfflineUserDataJobOperations
>>> Endpoint: googleads.googleapis.com:443
>>> Headers: {developer-token=REDACTED, login-customer-id=REDACTED, 
>>> x-goog-api-client=gl-java/11.0.19 gccl/25.0.0 gapic/25.0.0 gax/2.22.0 
>>> grpc/1.52.1 pb/3.21.12}
>>>
>>> And the error we've been seeing 
>>>
>>> UNAUTHENTICATED, Fault: Request is missing required authentication 
>>> credential. Expected OAuth 2 access token, login cookie or other valid 
>>> authentication credential. See 
>>> https://developers.google.com/identity/sign-in/web/devconsole-project
>>>
>>

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Re: UNAUTHENTICATED for Google Ads API

[sheryan...@braze.com]

Hi! Seeing the same issue using the ruby client. Started yesterday around 
12 PM EST. Also happening in a transient manner. I have also sent an email 
to support. 

On Friday, September 1, 2023 at 3:48:52 PM UTC-4 Troy Banks wrote:

> And for what it's worth, I have a request Id for one of the failed 
> requests if that's necessary for troubleshooting
>
> On Friday, September 1, 2023 at 3:45:47 PM UTC-4 Troy Banks wrote:
>
>> Hi, starting over the past day or so, we've started getting intermittent 
>> errors from the Google Ads API when trying to add users (operations) using 
>> an OfflineUserDataJobServiceClient from the Java SDK. Nothing has changed 
>> in our codebase nor with our authentication as far as I'm aware. I don't 
>> see an outage or anything of that sort being reported on the status 
>> dashboard. The errors don't happen for every request, but it happens enough 
>> that it prevents us from completely uploading the intended user list size 
>> of 1M+. It's my understanding correct that the Java SDK should refreshing 
>> the credentials when necessary, so I'm confused why we'd get this error all 
>> of a sudden. Thanks for any help 
>>
>> The request details from logs:
>>
>> MethodName: 
>> google.ads.googleads.v13.services.OfflineUserDataJobService/AddOfflineUserDataJobOperations
>> Endpoint: googleads.googleapis.com:443
>> Headers: {developer-token=REDACTED, login-customer-id=REDACTED, 
>> x-goog-api-client=gl-java/11.0.19 gccl/25.0.0 gapic/25.0.0 gax/2.22.0 
>> grpc/1.52.1 pb/3.21.12}
>>
>> And the error we've been seeing 
>>
>> UNAUTHENTICATED, Fault: Request is missing required authentication 
>> credential. Expected OAuth 2 access token, login cookie or other valid 
>> authentication credential. See 
>> https://developers.google.com/identity/sign-in/web/devconsole-project
>>
>

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Re: UNAUTHENTICATED for Google Ads API

[Troy Banks]

And for what it's worth, I have a request Id for one of the failed requests 
if that's necessary for troubleshooting

On Friday, September 1, 2023 at 3:45:47 PM UTC-4 Troy Banks wrote:

> Hi, starting over the past day or so, we've started getting intermittent 
> errors from the Google Ads API when trying to add users (operations) using 
> an OfflineUserDataJobServiceClient from the Java SDK. Nothing has changed 
> in our codebase nor with our authentication as far as I'm aware. I don't 
> see an outage or anything of that sort being reported on the status 
> dashboard. The errors don't happen for every request, but it happens enough 
> that it prevents us from completely uploading the intended user list size 
> of 1M+. It's my understanding correct that the Java SDK should refreshing 
> the credentials when necessary, so I'm confused why we'd get this error all 
> of a sudden. Thanks for any help 
>
> The request details from logs:
>
> MethodName: 
> google.ads.googleads.v13.services.OfflineUserDataJobService/AddOfflineUserDataJobOperations
> Endpoint: googleads.googleapis.com:443
> Headers: {developer-token=REDACTED, login-customer-id=REDACTED, 
> x-goog-api-client=gl-java/11.0.19 gccl/25.0.0 gapic/25.0.0 gax/2.22.0 
> grpc/1.52.1 pb/3.21.12}
>
> And the error we've been seeing 
>
> UNAUTHENTICATED, Fault: Request is missing required authentication 
> credential. Expected OAuth 2 access token, login cookie or other valid 
> authentication credential. See 
> https://developers.google.com/identity/sign-in/web/devconsole-project
>

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UNAUTHENTICATED for Google Ads API

[Troy Banks]

Hi, starting over the past day or so, we've started getting intermittent 
errors from the Google Ads API when trying to add users (operations) using 
an OfflineUserDataJobServiceClient from the Java SDK. Nothing has changed 
in our codebase nor with our authentication as far as I'm aware. I don't 
see an outage or anything of that sort being reported on the status 
dashboard. The errors don't happen for every request, but it happens enough 
that it prevents us from completely uploading the intended user list size 
of 1M+. It's my understanding correct that the Java SDK should refreshing 
the credentials when necessary, so I'm confused why we'd get this error all 
of a sudden. Thanks for any help 

The request details from logs:

MethodName: 
google.ads.googleads.v13.services.OfflineUserDataJobService/AddOfflineUserDataJobOperations
Endpoint: googleads.googleapis.com:443
Headers: {developer-token=REDACTED, login-customer-id=REDACTED, 
x-goog-api-client=gl-java/11.0.19 gccl/25.0.0 gapic/25.0.0 gax/2.22.0 
grpc/1.52.1 pb/3.21.12}

And the error we've been seeing 

UNAUTHENTICATED, Fault: Request is missing required authentication 
credential. Expected OAuth 2 access token, login cookie or other valid 
authentication credential. See 
https://developers.google.com/identity/sign-in/web/devconsole-project

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How to track conversion in javascript

[GA Newbie]

Hi there,

I have a javascript widget which displays a button and QR code when you 
hover it. And if you click on it it will link to Whatsapp/Line app on 
mobile.

I have a problem adding gtag_report_conversion(); in the code to track how 
many times the customers actually clicked on it.

When I add this code under S.onload, it overcount because everytime there 
is a mouse hover, it counts a conversion. (code as below)

*s.onload = function () { WhWidgetSendButton.init(host, proto, 
options); gtag_report_conversion();};*

However when I put this under s.onclick event, there is no conversion at 
all.


*s.onload = function () { WhWidgetSendButton.init(host, proto, options); 
};s.onclick = function () { gtag_report_conversion();};*


May I ask for help how to deal with this so I can track the conversions 
(how many times customers "click" the botton)







* (function () { var options = { line: 
"//line.me/R/ti/p/", // Line QR code URL call_to_action: "Customer 
Service Online", // Call to action position: "right", // Position may be 
'right' or 'left' };*







* var proto = document.location.protocol, host = "getbutton.io", url = 
proto + "//static." + host; var s = document.createElement('script'); 
s.type = 'text/javascript'; s.async = true; s.src = url + 
'/widget-send-button/js/init.js'; s.onload = function () { 
WhWidgetSendButton.init(host, proto, options); }; s.onclick = function () { 
gtag_report_conversion();}; var x = 
document.getElementsByTagName('script')[0]; x.parentNode.insertBefore(s, 
x); })(); *

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Re: how i can generate keywords_performance_report via the google ads api?

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for your response.

Before we can provide the proper guidance for the MAX CPC that you want to get, 
can you provide us first a screenshot of your UI un-cropped so we can better 
check the data that you want to query?

This message is in relation to case "ref:_00D1U1174p._5004Q2oA59t:ref"

Thanks,

Google Ads API Team

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RE: landing_page_view ignore products urls

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Serhii,

Thanks for reaching out to the Google Ads API Team. I hope you are doing well 
today.

With regards to your concern, as shown in your screenshot provided, you may use 
the landing_page_view reporting 
(https://developers.google.com/google-ads/api/fields/v14/landing_page_view) and 
try it in our landing_page_view_query_builder 
(https://developers.google.com/google-ads/api/fields/v14/landing_page_view_query_builder)
 , then validate using the query_validator 
(https://developers.google.com/google-ads/api/fields/v14/query_validator). See 
sample query below for reference.

SELECT landing_page_view.resource_name, landing_page_view.unexpanded_final_url, 
ad_group.campaign, ad_group.id, ad_group.name, ad_group.resource_name FROM 
landing_page_view

On the other hand, if you are referring to the “expanded final url” the, you 
may use the expanded_landing_page_view 
(https://developers.google.com/google-ads/api/fields/v14/expanded_landing_page_view)
 and try it in our expanded_landing_page_view_query_builder 
(https://developers.google.com/google-ads/api/fields/v14/expanded_landing_page_view_query_builder).
 See sample query below for reference.

SELECT expanded_landing_page_view.expanded_final_url, 
expanded_landing_page_view.resource_name, ad_group.campaign, ad_group.id, 
ad_group.name, ad_group.resource_name FROM expanded_landing_page_view

However, you may also provide us an uncropped screenshot from Google Ads UI 
with date filter, for us to further check and validate the information, and for 
us to provide accurate recommendations.

Have a great day.

This message is in relation to case "ref:_00D1U1174p._5004Q2oAABu:ref"

Thanks,

Google Ads API Team

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landing_page_view ignore products urls

[Serhii Kusyi]

Hi,

how can I get all expanded urls from dynamic remarketing campaign with 
products feed, because I get urls with main page only, but campaign shows 
product in GDN

[image: 12212.png]

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RE: campaign - asset level data - using api

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hello,

Greetings from the Google Ads API Team.

With regards to your concern, can you please confirm if the sample GAQL query 
for the Google Ads API below is of help towards your concern?

Sample Query:

SELECT 
  asset.youtube_video_asset.youtube_video_id, 
  asset.youtube_video_asset.youtube_video_title, 
  campaign.id, 
  asset.image_asset.full_size.height_pixels, 
  asset.image_asset.file_size, 
  asset.image_asset.full_size.url, 
  asset.image_asset.full_size.width_pixels, 
  metrics.clicks, 
  metrics.ctr, 
  metrics.impressions, 
  metrics.all_conversions_value 
FROM ad_group_ad_asset_view 
WHERE 
  asset.id =  
  AND campaign.id = 
  AND segments.date BETWEEN 'YYYMMDD' AND 'YYYMMDD' 

Please note that you may modify the fields present in the WHERE clause to query 
specific data, please refer to this query builder for more 
information(https://developers.google.com/google-ads/api/fields/v14/ad_group_ad_asset_view_query_builder).

I hope this information helps you.

This message is in relation to case "ref:_00D1U1174p._5004Q2oA6tJ:ref"

Thanks,

Google Ads API Team

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Campaign - Asset Level Data - Using API

[Ethinos DM]

Hello Team,

We want below data using API.

We want to fetch campaign asset-level data (like images and YouTube videos, 
which are assets) and also want to fetch how particular assets are 
performing according to a particular date range. 

So, in the meantime, we want to fetch all asset data, including their 
performance , impressions and spends date-wise.

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Re: google ads api token application not work

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for getting back to us.

Please note that the case ID that we are referring to is the reference number 
generated (if there is any) which has a format of #-# when you 
submitted your application for Basic access. However, please note that your 
concern was already raised directly to the compliance team. With this, kindly 
wait for the Compliance team’s acknowledgement and response. Rest assured that 
they will assist you further regarding your concern.

@Compliance Team, please find the pertinent details below and confirm if you 
are able to assist.

Summary:

The user applied for basic visitation access permission several weeks ago, but 
he has not received any response so far. He is asking for help to verify if 
there are any issues with his application process or if he needs to provide any 
additional information.

case ID (user not able to receive)
Google Ads manager account (MCC) ID (325-503-6910)

This message is in relation to case "ref:_00D1U1174p._5004Q2oA0gJ:ref"

Thanks,

Google Ads API Team

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Re: how i can generate keywords_performance_report via the google ads api?

[thom “devbot”]

Thank you for the updates, but how can I get the MAX CPC value from that 
reporting query? I did not find the proper fields for this.
On Friday, September 1, 2023 at 6:31:26 AM UTC-4 Google Ads API Forum 
Advisor wrote:

> Hi,
>
>  
>
> Thank you for raising your concern to the Google Ads API team.
>
>  
>
> I understand that you're looking for the reports: 
> SHOPPING_PERFORMANCE_REPORT and KEYWORDS_PERFORMANCE_REPORT. For these 
> reports, kindly refer to the following links:
>
>-  (SHOPPING_PERFORMANCE_REPORT) shopping_performance_view - 
>
> https://developers.google.com/google-ads/api/fields/v14/shopping_performance_view
>  
>   - Query builder: 
>   
> https://developers.google.com/google-ads/api/fields/v14/shopping_performance_view_query_builder
>  
>- ( KEYWORDS_PERFORMANCE_REPORT) keyword_view - 
>https://developers.google.com/google-ads/api/fields/v14/keyword_view 
>   - Query builder: 
>   
> https://developers.google.com/google-ads/api/fields/v14/keyword_view_query_builder
>  
>
>  
>
> For more information on Reporting via the API, you may refer here 
> . 
> In addition, you can also check this document 
>  for 
> guidance on how to specify date ranges for your report.
>
>  
>
> Let me know if you have any questions.
>  
> This message is in relation to case "ref:_00D1U1174p._5004Q2oA59t:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: google ads api token application not work

[OU L]

i want to get Developer Token，what is case2 ID? 
with url :  
https://support.google.com/adspolicy/contact/new_token_application?hl=en&sjid=10834385119264084320-AP
[image: image.png]

Google Ads API Forum Advisor 在 2023年9月1日 星期五下午2:49:42 [UTC+8] 的信中寫道：

> Hi,
>
> Thank you for reaching out to us.
>
> I understand that you have submitted your application and have yet to 
> receive any updates regarding the matter from the compliance team. Kindly 
> note that, our team specializes in *Google Ads API (*
> https://developers.google.com/google-ads/api/docs/start*)* related 
> concerns and technical implementations only. To ensure you get proper 
> assistance, we are reaching out to the Google Ads API Compliance team on 
> your behalf and requesting input.
>
> Can you please provide them the cases2 ID generated when you have reached 
> out to the Compliance team which has a format of #-# so they 
> can assist you further?
>
> @Compliance Team, please find the pertinent details below and confirm if 
> you are able to assist.
>
> *Summary:*
>
> The user applied for basic visitation access permission several weeks ago, 
> but he has not received any response so far. He is asking for help to 
> verify if there are any issues with his application process or if he needs 
> to provide any additional information.
>
>- Google Ads manager account (MCC) ID: 325-503-6910 <(325)%20503-6910> 
>- Cases2 ID: *already requested*   
>
>
> This message is in relation to case "ref:_00D1U1174p._5004Q2oA0gJ:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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How i can generate KEYWORDS_PERFORMANCE_REPORT via the google ads api?

[thom “devbot”]

Hi Googile team, i am migrating the google adwords api to the ads API and 
seems SHOPPING_PERFORMANCE_REPORT and KEYWORDS_PERFORMANCE_REPORT is 
deprecated and i was checking the proper api to migrate. but i am stuck 
with the current Reporting API.

How i can get the Max CPC value and how i can get all records for months or 
date ranges? when i use Adwords API, it was very cool as it generate the 
CSV file for that report, but seems getting these records via API using 
Google ads api consume a lot of memory issue to save these records 
temporary.

Can u please advice the best answer?

Thanks

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Re: how to get account-level negative keywords?

[Yunjung Cho]

Thank you all.

Yes I've created a new forum and you can close my inquiry. 

On Thursday, 31 August 2023 at 20:10:57 UTC+1 Google Ads API Forum Advisor 
wrote:

> Hi,
>
> Thank you for coming back to us and for the updates. I hope you are doing 
> well today.
>
> @Dmytro Tonkikh 
> Thank you for providing your insights on this matter. It is highly 
> appreciated.
>
> @Yunjung Cho
> Since we can’t further investigate and validate this matter on your 
> account. Could you please confirm if it is already resolved on your end? 
>
> If you need any further assistance on this matter, feel free to contact us 
> again and provide the needed information as mentioned before. But please 
> note that, if you have other issues or concerns we recommend creating a new 
> forum or email thread for better tracking and updates.
>
> Have a great day.
>  
> This message is in relation to case "ref:_00D1U1174p._5004Q2ko2sx:ref"
>
> Thanks,
>
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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