Request acceleration on Google ads api application

[Eve Wang]

Hello,

I submitted an application for Google Ads API Token (Basic Access) in about 
2 weeks ago and I have not received any update yet. I submitted an update 
request and still no reply. We are Google ads unicorn client and we need 
Google ads API access to build up dashboard.
Is it possible to receive an update on the application from the *Google Ads 
API Compliance team*? Thank you. 

Manager Account ID: 495-355-8611

Best Regards,
Eve Wang


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Re: i'm waiting to hear back about my api application! help!

[리스타 개발]

Case ID : No Case ID was created.
Type of access : It is currently a “test account” and has been “applied for 
basic access.”

2024년 1월 24일 수요일 오후 3시 38분 10초 UTC+9에 Google Ads API Forum Advisor님이 작성:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team. 
>
> After reviewing your concern, I understand that you have applied for 
> Google Ads API access and haven’t received any response. Since the access 
> requests are handled by the Google Ads API Compliance team, we are 
> transferring the case to the Ads API Compliance team. Can you kindly 
> provide the following information for the compliance team to further assist 
> you with your concern: 
>
>- Case ID generated from the compliance team in the format 
>0-0###0 (if there is any generated). 
>- The type of access you have requested for either basic or standard 
>access level? 
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
> Summary:
>
> The user has applied for Google Ads API access with the below details. 
>
>- Google Ads Manager Account (MCC) ID: 908-758-5294 <(908)%20758-5294> 
>- Case ID: Requested 
>- Type of access: Requested 
>
> Do reach out to the *Google Ads API* 
>  support team 
> for any queries related to the API.
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rYNp7:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Request for Basic Access Status to the Google Ads API

[No Code]

About five days ago, I filled out the form to request basic access to the 
Google Ads API for my project and have yet to receive an update on the 
status of my request. I understand that these processes take time, but I 
would like to verify if there are any problems or if additional information 
is required from me to proceed.

Could you please provide me with an update on the status of my application 
or provide me with steps to take to expedite the review process?

Thanks in advance for your time and help.

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I'm waiting to hear back about my API application! Help!

[리스타 개발]

I applied for API access a month ago, but there has been no response yet. I 
have requested answers several times through “Contact Google Ads API 
Compliance”. I don't think I can get an answer this way, so I'm going to 
check through the forum.

MCC: 908-758-5294

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I'm waiting to hear back about my API application! Help!

[리스타 개발]

I applied for API access a month ago, but there has been no response yet. I 
have requested answers several times through “Contact Google Ads API 
Compliance”. I don't think I can get an answer this way, so I'm going to 
check through the forum.
MCC: 908-758-5294

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Google Ads API - Standard Access Application

[Anup Kayastha]

Hi,

We recently applied for Standard Access to the Google Ads API, but we 
haven't received a case ID or any confirmation regarding our application. 

Could you please provide a timeline for the processing of our Standard 
Access application? We are in a critical situation and need to plan 
accordingly.

My MCC: 528-289-9754

Your prompt assistance in this matter would be greatly appreciated.

Thank you!

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Re: trying to generate a conversion throw user_permission_denied error

[Manish Jain]

Same issue is happening with me too, as things are working normal to get 
spent per account but after upgrading API to V15 via,  composer require 
googleads/google-ads-php:21.1 then I started getting this issue.

get ApiException was thrown with message '{ "message": "The caller does not 
have permission", "code": 7, "status": "PERMISSION_DENIED", "details": [ { 
"@type": 
"type.googleapis.com\/google.ads.googleads.v15.errors.GoogleAdsFailure", 
"errors": [ { "errorCode": { "authorizationError": "USER_PERMISSION_DENIED" 
}, "message": "User doesn't have permission to access customer. Note: If 
you're accessing a client customer, the manager's customer id must be set 
in the 'login-customer-id' header. See 
https:\/\/developers.google.com\/google-ads\/api\/docs\/concepts\/call-structure#cid"
 
} ], "requestId": "UAo0n2LRjzMd8HJjKdc4rw" } ] }'.

Wondering , how it can get fix, or what changes I need to make,
I have gone through the 
documents 
https://developers.google.com/google-ads/api/docs/concepts/call-structure#cid 

any Idea what to do next?

I am using https://github.com/googleads/google-ads-php and upgraded it on 
21.1

Thanks

On Monday, January 22, 2024 at 6:01:25 PM UTC+5:30 Isa wrote:

> Hi, Yes It is a developer with low privileges, but even so, I can still 
> create the conversion, the thing is that when I try for second time, the 
> API throw that error and I can not continue testing in the next minutes.
>
> This same scenario is happening in our production environment.
> But I will open a new issue with the captures of  the errors for (I think) 
> the same reason that still happen in low environments. 
>
> I appreciate your time.
>
> Regards.
>
> El jueves, 18 de enero de 2024 a la(s) 3:11:33 p.m. UTC-3, Google Ads API 
> Forum Advisor escribió:
>
>> Hi,
>>
>> Thank you for getting back to us.
>>
>> Upon checking the provided information, I could see that the Google Ads 
>> account which you are using for conversions is having test access. Please 
>> be informed that some features cannot be accessed with test accounts. I 
>> would recommend you refer to this Limitations of test accounts 
>> 
>>  
>> for more information related to your concern.
>>
>> I would suggest you to upgrade your access level to Basic access or 
>> Standard access developer token to avoid this error. Also I would recommend 
>> you refer to this Access Levels and Permissible Use 
>>  guide 
>> for more information related to access levels and their uses.
>>
>> I hope this helps! Let us know if you have any other questions.
>>
>>   
>> This message is in relation to case "ref:!00D1U01174p.!5004Q02r2xDW:ref"
>>
>> Thanks,
>>   
>> [image: Google Logo] Google Ads API Team 
>>
>>
>>

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I DID NOT RECEIVE THE DEVELOPER TOKEN FOR THREE WEEKS

[Candela Vaccari]

Hello, I still don't get a response from the developer token of the google 
ads account ID: 972-025-3246 with Basic User permissions

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DNS resolution failed for https://googleads.googleapis.com/: UNKNOWN: Servname not supported for ai_socktype

[Carlos Ramos]

I get this error: 

Fault
---
Status code: 14
Details: DNS resolution failed for https://googleads.googleapis.com/: 
UNKNOWN: Servname not supported for ai_socktype
Failure: {}  
[2024-01-23T11:41:10.904871-05:00] google-ads.WARNING: Request made: Host: 
"https://googleads.googleapis.com/;, Method: 
"/google.ads.googleads.v15.services.CustomerService/ListAccessibleCustomers", 
CustomerId: "No customer ID could be extracted from the request", 
RequestId: "", IsFault: 1, FaultMessage: "None"  
[2024-01-23T11:41:10.904998-05:00] google-ads.NOTICE: Request
---
Method Name: 
/google.ads.googleads.v15.services.CustomerService/ListAccessibleCustomers
Host: https://googleads.googleapis.com/
Headers: {
"x-goog-api-client": "gl-php\/8.2.10 gccl\/21.1.0 gapic\/21.1.0 
gax\/1.26.2 grpc\/1.54.0 rest\/1.26.2 pb\/+n",
"User-Agent": "gcloud-php-new\/21.1.0",
"x-goog-request-params": "",
"developer-token": "REDACTED",
"login-customer-id": "",
"linked-customer-id": ""
}

Its this error from my side or google?

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RE: google ads api -- awaiting response on application to api token basic access

[Diamond, Tyler]

Thank you, I do not believe any Case ID was generated. I never received any 
email confirmation regarding my submissions.

From: Google Ads API Forum Advisor 
Sent: Tuesday, January 23, 2024 9:19 AM
To: Diamond, Tyler ; 
ads-api-compliance-trans...@google.com
Cc: adwords-api@googlegroups.com
Subject: RE: google ads api -- awaiting response on application to api token 
basic access

Hi Tyler,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have applied for API access 
and you haven't received any updates on your application status.

Since the access requests are handled by the Google Ads API Compliance team, we 
are transferring the case to the Ads API Compliance team. Can you kindly 
provide the following information for the compliance team to further assist you 
with your concern:

  *   Case ID generated from the compliance team in the format 0-0###0 
(if there is any generated).
@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary: The user has applied for API access with the below details.

  *   Google Ads Manager Account (MCC) ID: 546-605-2791
  *   Cases ID: requested
  *   Access type: Basic Access
Do reach out to the Google Ads API support 
team, for any queries 
related to the API.

This message is in relation to case "ref:!00D1U01174p.!5004Q02rYAwI:ref"

Thanks,

[Google Logo]
Google Ads API Team

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Re: can't set parentalstatus to adgroupcriterion

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for getting back to us.

I have raised your concern with the rest of our team and one of my teammates 
will reach out to you once we have an update.
This message is in relation to case "ref:!00D1U01174p.!5004Q02rXugI:ref"

Thanks,

Google Ads API Team

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RE: create a video campaign failed

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for reaching out to the Google Ads API support team.

It appears that you’ve received the error "MUTATE_NOT_ALLOWED" while mutating 
your video campaigns. Kindly note that the video campaigns and their ads are 
not mutable via the API as described here. You will need to find an alternative 
to placing these ads such as manually placing them through the UI.

Kindly note that there is an existing feature request for mutating video 
campaigns in Google Ads API. Kindly note that we won't be able to provide a 
timeline or any guarantees that the feature will be implemented in the Google 
Ads API.  With this, I would suggest keeping an eye on this blog as we will 
post any relevant updates when they become supported.
This message is in relation to case "ref:!00D1U01174p.!5004Q02rYA66:ref"

Thanks,

Google Ads API Team

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Google Ads API -- Awaiting Response on Application to API Token Basic Access

[Tyler Diamond]

Hello,

I submitted an application for Google Ads API Token (Basic Access) in 
December and I have not received approval. I submitted an update request 
twice and still no reply. Is it possible to receive an update on the 
application as well as an estimated date/time of approval from the *Google 
Ads API Compliance team*? Please let me know if there is further 
information that I can provide and how I can do so in a private manner. 
Thank you. 

Manager Account ID: 546-605-2791 

Best Regards,
Tyler Diamond


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RE: ads basic api access request delay

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for reaching out to the Google Ads API support team.

By reviewing your concern, I understand that you have submitted an application 
for the basic access of Google Ads API developer token and have not received 
any update.

Since the access requests are handled by the Google Ads API Compliance team, we 
are transferring the case to the Ads API Compliance team. Can you kindly 
provide the following information for the compliance team to further assist you 
with your concern:

Case ID generated from the compliance team in the format 0-0###0 (if 
there is any generated)

@Compliance team, please confirm if you are able to assist in the below access 
request and the user did not receive the Case Id.

Summary: The user has applied for the basic access with the below details.

Google Ads Manager Account (MCC) ID: 509-194-5805
Cases ID: requested

Do reach out to the Google Ads API support team for any queries related to the 
API.
This message is in relation to case "ref:!00D1U01174p.!5004Q02rYArI:ref"

Thanks,

Google Ads API Team

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Re: Ads basic API access request delay

['Belle Vaughan' via Google Ads API and AdWords API Forum]

Hi Again,

I am still to receive an update here?

Thanks

On Friday, January 19, 2024 at 3:33:53 PM UTC Belle Vaughan wrote:

> Hi 
>
> I can see other posts after mine of a similar nature have had a response 
> with an update. Please may I have an update
>
> Thanks
>
> On Thursday, January 18, 2024 at 2:10:36 PM UTC Belle Vaughan wrote:
>
>> Hi there,
>>
>> I put in a request for basic access weeks ago, when I heard nothing I 
>> have also sent a message to the compliance team in order to get an update 
>> on progress and have heard nothing. I really need an update on this. Please 
>> help.
>> MCC: 509-194-5805
>>
>> Thanks
>>
>

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Create a video campaign failed

[knepp harr]

When I created an ad campaign , I specified the type Video, but I failed to 
create
[image: Snipaste_2024-01-23_18-27-25.png]
This is errors:
Error message:  Mutates are not allowed for the 
requested resource.
Error code: mutate_error:MUTATE_NOT_ALLOWED
Error function: UNSPECIFIED
Error trigger:  string_value:"VIDEO"
Error field_path_elements:0 field:  operations
Error request_id:   t80_NrkDuWIPtp3jpbekNQ

 rpc error: code = InvalidArgument desc = Request contains an invalid 
argument.

[image: Snipaste_2024-01-23_18-31-18.png]

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push adGroupAd with ad

[shuyu zhang]

When we push adGroupAd to google ads ,we want with labels 


List mutateOperationList = new ArrayList<>();
Long accountId = adServingModel.getAccountModel().getAccountId();
for (AdGroupModel adGroupModel : 
adServingModel.getCampaignModel().getAdGroupModelList()) 
{
List adGroupAdModelList = 
adGroupModel.getAdGroupAdModelList();
for (AdGroupAdModel adGroupAdModel : adGroupAdModelList) {
AdGroupAd.Builder adGroupAdBuilder = AdGroupAd.newBuilder();
adGroupAdSetterList.forEach(adGroupAd -> adGroupAd.setter(adGroupAdBuilder, 
adGroupAdModel));


adGroupAdBuilder.addLabels(ResourceNames.label(accountId,21676546245l));


adGroupAdAdGroupSetterList.forEach(adGroupAd -> adGroupAd.setter(
adGroupAdBuilder, adGroupModel));

mutateOperationList.add(MutateOperation.newBuilder()
.setAdGroupAdOperation(AdGroupAdOperation.newBuilder
().setCreate(adGroupAdBuilder.build()).build())
.build());
}
}
return mutateOperationList;



but we can`t get labels on google UI







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Re: can't set parentalstatus to adgroupcriterion

[Shawn Hsiao]

Hi, 

I had sent the requested info yesterday with `reply with author`, could you 
please check if you had received my email? thanks.

On Monday, January 22, 2024 at 10:30:02 PM UTC+8 Google Ads API Forum 
Advisor wrote:

> Hi,
>
> Thank you for getting back to us.
>
> I would like to inform you that the provided error logs are not sufficient 
> to investigate your issue further. So, I request that you kindly provide us 
> with the earlier requested complete API logs (*request* 
> 
>  
> and* response* 
> 
>  
> with* request-id* 
> 
>  
> and* request header* 
> )
>  
> generated at your end to assist you further.
>
>
> If you are using a client library and haven't enabled the logging yet, I 
> would request you to enable logging for the specific client library that 
> you are using. You can refer to the guides* Java* 
> 
> ,* .Net* 
> 
> ,* PHP* 
> 
> ,* Python* 
> 
> ,* Ruby* 
>  
> or* Perl* 
>  
> to enable logging at your end. For REST interface requests, you can enable 
> logging via the curl command by using the -i flag.
>
> You can send the details via *Reply privately to the author option*, or 
> *direct 
> private reply* to this email.
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rXugI:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>  
>
>

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Re: google ads api: basic access application

[Steven Telford]

Hi,

Can I have case reference for this query for my records and an estimate on 
when I can receive an update?

Thanks,
Steven

On Monday 22 January 2024 at 20:18:04 UTC Google Ads API Forum Advisor 
wrote:

> Hi,
>
> Thank you for getting back to us.
>
>
> Since the access requests are handled by the Google Ads API Compliance 
> team, we are transferring the case to the Ads API Compliance team.
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
> Summary: 
>
> The user has applied for the access with the below details. 
>
>
>
>- Google Ads Manager Account (MCC) ID: 705-050-3839 
>
>
>- Cases ID: Not Received 
>- Access level: Basic Access 
>
> Do reach out to the Google Ads API 
>  support team 
> for any queries related to the API.
>
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rXyfm:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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